#Ubisoft game does not start

1 messages · Page 1 of 1 (latest)

low wagon
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hey i have an issue with my gamepass on pc, so whenever i try to run a ubisoft game via the xbox launcher nothing happens, i click play but nothing happens at all

hard thunderBOT
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@low wagon Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
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  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
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harsh veldt
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Do u have ubi connect installed?

low wagon
harsh veldt
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Is ur ubisoft acct linked to the xbox acct that has pc/ultimate game pass

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Go to my library via ubi connect and download from there

low wagon
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its installed and everything too

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its just whenever i hit "play"

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nothing happens

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cant i launch the game via xbox launcher?

harsh veldt
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Does ur anti virus stop the game from launching