#my wifi on my xbox doesn’t work but works on everything else

1 messages · Page 1 of 1 (latest)

lapis steeple
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It works on my phones hotspot, but doesn’t connect to my home internet, i use quantum fiber for internet, i’ve power cycled my xbox and restarted it, doesn’t work, anytime i try to connect to my internet ir says “DNS isn’t resolving xbox server names” i’ve u plugged my router and plugged it back in a thousand times and it doesn’t work, i have no idea what’s wrong with it and it’s been like this for a few days, i’ve had to use my hotspot to play anything and it’s getting annoying, if you have a answer please help me. And i’ve searched the error code it didn’t really give me any help

marsh chasmBOT
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@lapis steeple Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

onyx turtle
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have you tried using Manual DNS google or cloud flare?

lapis steeple
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what’s that

lapis steeple