i recently cleaned the dust out of my newly bought xbox one and power supply, now whenever i launch my console it has a chance to randomly turn off but when a game is running it never does this. i'm scared that it's both the console and power supply but i'm hoping it's only the power supply since it has a tendency to keep the orange led on even after being pulled out the console and 2nd cable
#xbox one original power issues
upbeat pendant
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upbeat pendant
the way to find out would be too replace the power supply
are third party power supplies safe to use?
because i don't have access to any first party ones
sweet rock
my advise would be too always buy official power supplies.
upbeat pendant
unfortunately it's impossible to do so
upbeat pendant
oem models? i highly doubt that
sweet rock
did you look https://www.amazon.co.uk/Official-Power-Supply-Brick-Adapter/dp/9437549532/ref=sr_1_11?
upbeat pendant
i only need the power supply part with the brick
these reviews are awfully telling
sweet rock
well you kind of need too help yourself the point i making is that you can get OEM
upbeat pendant
there's almost more 1 star reviews than 5 star
upbeat pendant
well you kind of need too help yourself the point i making is that you can get O...
i found an oem cable just now on some trading website
for a fraction of the price
anyway thank you for assisting me, but do you mind if i show you an image related to this in your dms? i can't send images in the server
sweet rock
we dont do support via Dms sorry
you can share a link and you can also upload a image too a hosting site like imgur and share it.
upbeat pendant
um imgur isn't supported in my country so i guess i'll try to describe it
i mentioned this in the opening message, but whenever i disconnect my brick from my console and 2nd cable the orange light stays on for a while longer, is this a normal thing they happen to do?
upbeat pendant
no what i'm asking is, is the light supposed to be on when it's disconnected from everything
upbeat pendant
this doesn't answer my question
"if the led is on" this is the step after the power supply is plugged into a wall socket
what i'm asking is why does my power supply still display it's led light whilst not being plugged into anything
sweet rock
because its supose too
the fact the light is on mean the power brick is getting power because its pluged into a wall outlet.
upbeat pendant
no the light is on when it isn't plugged into a wall outlet
sweet rock
you need too follow the steps in the screenshot does it still say on when plugging into your xbox and if so does it start flashing
sweet rock
no the light is on when it isn't plugged into a wall outlet
thats exactly what i just said
upbeat pendant
the fact the light is on mean the power brick is getting power because its pluge...
how can the brick receive power if it's not in a socket
therefore, how is there any power to activate the led if it's also not in a socket
sweet rock
if it isnt pluged into a wall outlet then it should not have any light and should be off,
upbeat pendant
yes i know, that's why i'm asking why it does that
sweet rock
because its faulty?
upbeat pendant
if it isnt pluged into a wall outlet then it should not have any light and shoul...
why didn't you tell me this from the start
this is what i was looking for but you didn't seem to understand
what the hell does a shrug mean
i keep explaining yet you never understood and kept telling me the same thing
sweet rock
I did explain it needs replacing right at the start of this chat. I even went out of my way to show you could get a OEM power supply and gave you links because you said they do not exist anymore. Your picture you posted in general does not show that it wasn't plugged into a socket, i assumed it was because there was a light.
upbeat pendant
it clearly shows that it is in fact not plugged in
each circle shows that the power supply is not plug in whatsoever. the circle on the bottom is the cable that's supposed to be in the console, and the circle above that one is supposed to be plugged into the cable that goes into the wall socket
clearly it is not plugged into a console, because the cable is well, not inside anything. and it of course isn't inserted into a wall socket because we can see that there's no cable on that side either