Account Recovery | XBOX | Page 1

shell niche Apr 20, 2024, 2:47 PM

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Back in 2017 when I first got my xbox one my dad made me an email for my account, since then he has forgot the password and now I have no way of accessing my email. Is there any possible way I can change my email without access to the original email?

white fernBOT Apr 20, 2024, 2:47 PM

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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

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What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

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Please list everything you have attempted.

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If you do not provide answers to all of these questions, you are not likely to receive a response.

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shell niche Apr 20, 2024, 2:48 PM

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Ive tried to change my email many times and I always need a code on my old email. And I cant find anyone who had had this problem.

feral musk Apr 20, 2024, 3:23 PM

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https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

shell niche Apr 20, 2024, 3:58 PM

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feral musk https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-acco...

will this let me change my email on my xbox account?

feral musk Apr 20, 2024, 4:00 PM

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it will help you regain access to your account and then you can do whatever youw ant

shell niche Apr 20, 2024, 4:01 PM

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I already have access to my microsoft account

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Just not my email

feral musk Apr 20, 2024, 4:01 PM

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https://support.microsoft.com/en-us/account-billing/how-to-add-an-email-address-or-phone-number-to-your-microsoft-account-1898efcd-3f0a-6646-46d8-5b681999e047

How to add an email address or phone number to your Microsoft accou...

Add an email address or phone number to your Microsoft account and keep your current contacts, online storage, subscriptions, and account settings.

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I'm not entirely sure what's going on, becuase the title of the post is "account recovery" but you say you already have control of the account.

If you actually mean "i have a separate email account that is not run by microsoft (I just use the email address to log in to microsoft/xbox with a different password), is not part of hotmail or outlook.com mail or office365 mail, but is somethign random like yahoo mail and I've forgotten the password to that email account" then you'd need to use the account recovery / password reset features that that other company provides

#Account Recovery