#I can't play disc games on my xbox one

1 messages · Page 1 of 1 (latest)

flat granite
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It's been around 5 months and my cbox still can't play my disc games, I don't know why and would really like some help. There's also a little disc with a warning sign in the bottom right of each game that u play with a disc so that might help??

lapis atlasBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

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  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

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zenith spindle
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Do any discs work in your xbox?
Do the discs you are trying to use in your xbox work in a different xbox?

flat granite
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I have tho

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No I used all of the disc's and they font work and I only have thus xbox

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This*

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I would send a photo but it's not letting me

zenith spindle
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we don't need a pictuer of the icon, becuase that's not what the problem is

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if no disc works on your xbox then it is likely your xbox disc reader is broken and you'll need to get it repaired or replace your xbox

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the way to know for sure is to try one of the discs that doesn't work for you in someone else's xbox.

if your disc works in their xbox then that proves that all yoru discs didn't just break

flat granite
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Thx for the help