#why cant i see the console connect button on the pc xbox app

1 messages · Page 1 of 1 (latest)

desert cove
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Did u enable remote on ur console? R u using the xbox app and not the companion app

lavish flower
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yes?

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im not sure about the app one but i did enable remote

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how could i show you

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@desert cove

desert cove
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Post screenshot to imagur or other file hosting site and share link

lavish flower
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it wont let me

dreamy hearth
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You can share a link to an image hosting website like imgur or photo bucket or whatever

lavish flower
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wha

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basically i typed xbox in my windows and clicked on that is that the right one? @desert cove

desert cove
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Not really explaining it good

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Make sure its xbox app not companion app

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I think u meant search in ms store right

lavish flower
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yea

lavish flower
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i search Xbox and i found the app I'm not sure if its the compainon one

desert cove
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It should be fine. If it has a game pass section on the left hand side as a tab

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Follow steps in the link above

lavish flower
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where is where i play in my view profile

desert cove
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Wdym

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Click on xbox icon in profile on the right hand side where it says where to play and below that it said remote or connection

lavish flower
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wait i got tosignn in :0 i thought i would just connect

lavish flower
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i turned on my xbox but it still says turn on xbox and sigh into this account idk why it didnt explain that

desert cove
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R u signed into ur acct? Make sure its the same acct on pc

lavish flower
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yea it is

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but it still shows it and its connect to the same wigi

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wifi*

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.

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so um

desert cove
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Im about leave 2 go home rn from work.

lavish flower
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ok

lavish flower
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hey could you help me it still shows star sbox and sighn in

pulsar swanBOT
# lavish flower hey could you help me it still shows star sbox and sighn in

Please state the following clearly if you are seeking support:

  1. What is your issue? Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).
  2. What troubleshooting have you tried? Please list everything you have attempted.
  3. Have you researched your issue on the internet? If so, what results have you seen and tried?
  4. If no to 2 and/or 3, please start there.

If you do not provide answers to all of these questions, you are not likely to receive a response.