#I need help with a hardware issue

1 messages · Page 1 of 1 (latest)

halcyon blaze
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i know it's a dumb thing but is it possible to get it out

waxen rivet
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Open the tray and shake your console and hope it comes out?

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Otherwise contact customer support for warranty service.

halcyon blaze
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how do I open the tray thing?

gloomy spire
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what xbox are we speaking here, because when you say tray I think xbox 360 but when you say mwII I think xbox one and up

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oh wait I missed the tags

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series x it is then

gloomy spire
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but you could try what tacti said, but I doubt it will work

halcyon blaze
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i tried to like shake it before i just

gloomy spire
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so then it would be the second thing they said, send it in for repair

halcyon blaze
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i heard the like

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toothpick shaking in the xbox, but no sign of getting out

gloomy spire
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when something not a circular object goes in the disc drives, it can be stuck

waxen rivet
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Ohh yea since there is no actual tray on a series X you have almost zero chance of shaking it out.
You’ll need to contact support.

halcyon blaze
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so like, i won't get charged if the xbox has warranty, right?

gloomy spire
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correct

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but yeah this is the downside of the no tray disc drives, but then again one shouldn't really put other stuff there

halcyon blaze
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yeah

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its just you know how the xbox like, moves the disc slowly in when its close?

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like a little vacuum or sometjing

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i felt so terrified when it accidently did that with the toothpick

gloomy spire
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it grabs the disc yea

halcyon blaze
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yeah

gloomy spire
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I would be too because that means I messed up and have to send it to microsoft

halcyon blaze
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yeah, i turned my xbox off so fast to not get it to like break that fast or something

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i don't think I can properly do anything on the xbox anymore, since the toothpick is like wooden it could like catch on fire possibly if my xbox heats up

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i could start a literal campfire on my xbox if I tried to do something

gloomy spire
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I don't think it would start a fire, but it could mess up the disc drive soo as I have stated, you should send it to microsoft asap

halcyon blaze
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yeah, i guess that's my only choice

gloomy spire
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correct

halcyon blaze
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the disc drive thing was like broken already, but I clearly made it worse

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technically rubbed the salt in the wound

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wait like, one more question, it's a little bit off-topic but

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is it possible to refund a physical copy of a game?

gloomy spire
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if the store you bought it at accepts it

halcyon blaze
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so like its a 50/50 right

gloomy spire
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I guess, either the store takes returns and your copy is within that period, or they don't

halcyon blaze
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fair enough, thank you for the help.