#Cant claim free gifts in mail center. (Forza Horizon 5)

1 messages · Page 1 of 1 (latest)

wispy cobalt
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Maybe u can’t access de card due to ur location so check dat

desert flax
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When I try to change my privacy settings, it says im part of a family but im not.

wispy cobalt
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Den somebody has add u to his family without u knowing

desert flax
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how do i leave

wispy cobalt
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family.microsoft.com. Click next to your name and select Leave family group. Select Remove to confirm.

desert flax
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im the only person

wispy cobalt
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Den change ur password

wheat rain
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if your under 18 then you have a child account and you be in a family automatically. only the parent (adult) account can make changes to the privacy settings and some things like auction house will be blocked for those accounts

desert flax
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im not in a family

wheat rain
wheat rain
desert flax
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theres no parent

wheat rain
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yes thats the issue as said

desert flax
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thats wut i mean sorry'

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so i cant claim anything

wheat rain
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if your under 18 then you have a child account and you be in a family automatically. only the parent (adult) account can make changes to the privacy settings and some things like auction house will be blocked for those accounts

desert flax
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i have acsess to auction hpuse

wheat rain
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so what's the issue then exactly?

desert flax
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I cant claim gifts from the message center

wheat rain
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what message centre what gifts ? Are you refering to a 5x5 code ?

desert flax
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the gifts forza team sent me

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the cars

wheat rain
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So this is a 5x5 code ?

desert flax
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?

wheat rain
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If you unlocked cars then they will appear in your garage. If you were sent a code to unlock content then you need to explain the issue when you try to redeem the code.

desert flax
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what code

half timber
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When being gifted cars in Forza, there are no codes, Paul.

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You download the car directly from the message

desert flax
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yeah

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and I cant

wheat rain
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right yeah but i wasnt sure because they said the foza team sent it so i was thinking they won DLC content they never said. It should show in your garage. But if that isnt the case then i would contact support.

desert flax
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forza team did send it

half timber
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But through the Gifts section of the in-game message center ^ just to clarify

desert flax
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yes

half timber
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But yeah if you checked your privacy settings and are 18 or older and it’s not working, you might want to check in with official support.

desert flax
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ok