orca slicer dropdown menus not working?

[fierce surge]

hi, my dropdown menus suddenly stopped working. They were perfectly fine yesterday, and I didn't touch anything in between then. I'm not able to click on any of the menus, but I am able to tick the boxes which is odd. (see pics for reference).

I've restarted my computer and orca slicer but didn't fix the issue. Any ideas?

running orca version 2.3.0 btw^

[lucid burrow]

try resetting the layout :
menu → view → reset window layout

[fierce surge]

no luck

it just moved my menu back to how i originally had it lol

which makes sense

[lucid burrow]

did you get system updates or was there an app crash?

what about the dropdown lists from the pref window?

[fierce surge]

there weren't any updates afaik, and the app never crashed

[fierce surge]

those ones work

[lucid burrow]

so likely not a rendering issue but still weird

try deleting the config files and restart orca

[fierce surge]

sure i'll try that

dumb question, but i'm just deleting these bottom 3 files right?

or the bottom 4, or just orcaSlicer.conf (without the numbers)

[lucid burrow]

both .conf and .conf.bak (while orca is not running)

this won't affect your presets, only orca's config

[fierce surge]

ah okay i was worried i should back it up or something

[lucid burrow]

you can do backups just in case

[fierce surge]

sure sure

[lucid burrow]

I coded a batch for this purpose

[fierce surge]

alright, deleted the two files

[lucid burrow]

#1232399558487834746 message

[fierce surge]

am i good to just reopen orca?

[lucid burrow]

yeah

[fierce surge]

alrighty

[lucid burrow]

you'll get the initial setup again, just a few formalities

[fierce surge]

alright going through the introduction

it's asking to update orca- i take i shouldn't do that(?) for the sake of troubleshooting

to 2.3.0.1

[lucid burrow]

not yet

[fierce surge]

hmm the dropdowns still aren't functioning

maybe i should reinstall orca..?

not sure what to do lol

[lucid burrow]

do you have a lot of presets?

[fierce surge]

dont recall having that many

i think theres like 7, 4 of which were auto generated

realistically i only use 1 tho tbh

[lucid burrow]

here what I suggest to do :

• grab your the presets you use the most, export the project as 3mf so you can import it and save the related settings later on
• download the portable build of the latest Orca version, run it first before deleting anything
• if that doesn't fix the issue, we'll then start from scratch with a clean appdata profile

[fierce surge]

alright i'll start with the presets

interesting to note that the dropdown menu under the printer tab does work

its just the ones under the main menu

[lucid burrow]

oh and be sure to dl from the official source

[fierce surge]

how should i grab the presets if i can't access the dropdown menu btw?

its currently set to the generic ender 3 v2 preset

but the one i actually use is likely blocked behind the dropdown menu lol

[lucid burrow]

navigating with arrows doesn't help?

I mean, even if the list is not expanded, you should be able to scroll with the arrow keys

[fierce surge]

am i doing it incorrectly?

i'm tapping the arrow keys and it's switching between the dif settings, but the arrow keys don't do anything under the preset menu

[lucid burrow]

nope, here is the normal behaviour

[fierce surge]

thats odd yeah

i have an older 3mf file with my settings though, i'll just use that

remind me if the correct orca slicer was..
https://orcaslicer.org/

https://orca-slicer.com/

https://github.com/SoftFever/OrcaSlicer

i think i recall there were clones of it that might be malware or something

[lucid burrow]

first 2 are fakes, the official links are in the chat's pins

[fierce surge]

gothca

running the latest OrcaSlicer_Windows_V2.3.1_portable.zip

fingers crossed haha

[lucid burrow]

it will load your current presets by default but I've got a last thing to try maybe

[fierce surge]

it works!

[lucid burrow]

well, nice. FYI, the only difference with the protable build is it has no installer, so you can give a shot to re-install it properly

[fierce surge]

ohh i see

i'm guessing i install this one then?

cool cool

and to uninstall 2.3.0, and the portable version, are there any specific steps to do that?

or is it sorta just deleting the file

[lucid burrow]

not really, you can have multiple Orca versions installed at a time but it's not a good idea to run multiple instances from different builds since they will rely on the same profile

you can uninstall the older one if that matters

[fierce surge]

right that makes sense- thats why i wanted to delete the older ones so i dont make that mistake by accident

and realistically i'm only going to be using one installation

okay this is really awkward but it's broken again in the official installer 😅

i uninstalled the 2.3.0 and the portable, installed the 2.3.1, ran it, and same issue

seems to only be working in the portable version

[lucid burrow]

doesn't make sense but, let's try a thing if you don't mind

[fierce surge]

yeah of course

[lucid burrow]

you got a desktop shortcut with the installation, right?

[fierce surge]

yes, in the taskbar

[lucid burrow]

make a copy on your desktop please

I mean, the shortcut only

you can also locate the exe's folder and send a shortcut with a right click on it

you decide

[fierce surge]

i'm not seeing the shortcut option...?

[lucid burrow]

I can make a quick vid if that may help

[fierce surge]

i could just be stupid and untech savvy

yes

please 😅

[lucid burrow]

give me a few minutes

[fierce surge]

thats all i was seeing^

[lucid burrow]

in summary :

• open file location
• send to your desktop (shortcut)
• create a new folder
• copy the path of the new folder
• append --datadir "CopiedPath" to the shortcut's target

this will redirect the data output

if the issue remains, it will mean something is wrong with the installed build

[fierce surge]

okay, i copied the path into the new orca slicer target

full thing says

"C:\Program Files\OrcaSlicer\orca-slicer.exe --datadir "C:\Users\jjt15\OneDrive\Desktop\New folder"

[lucid burrow]

looks good, but delete the first "

C:\Program Files\OrcaSlicer\orca-slicer.exe --datadir "C:\Users\jjt15\OneDrive\Desktop\New folder"

[fierce surge]

🤔

[fierce surge]

this is after pasting this into the target

[lucid burrow]

ah yes program files has a space

"C:\Program Files\OrcaSlicer\orca-slicer.exe" --datadir "C:\Users\jjt15\OneDrive\Desktop\New folder"

[fierce surge]

there we go lol

okay i hit apply and OK- what's next?

[lucid burrow]

start orca from that shortcut

[fierce surge]

gotcha

going through the setup process now

😭

nope..

is there a downside to just using the portable version?

[lucid burrow]

it's the same, just no installer

you can manually delete the Orca folder from Program Files tho

it is corrupted somehow

[fierce surge]

alright i uninstalled it

[fierce surge]

would that mean i wouldnt be able to update it or something?

what does it mean to not have an installer vs having one?

[lucid burrow]

it runs the same way, there is no other differences. the installer here is just a standard way to include it in the program dir with the related registry keys so it is also listed in the installed app window (Apps & Features)

[fierce surge]

ahhh i see

that makes sense

okay yeah i have no problem with that

thank you for your time and helping me solve this tho!

i really appreciate it- orca was effectively bricked without you lol

[lucid burrow]

all good ✌️

[rotund remnant]

so what's the solution? having this same problem in linux for years

[fierce surge]

the solution was to use the portable version of orca slicer

not quite the solution that i was looking for but it works so long as you're fine with it not being an application

[rotund remnant]

good to know, so then we can assume it had something to do with configs?

[fierce surge]

Most likely yeah

Can’t really pinpoint it for certain tho