✅「Resolved」Sorry, it was my mistake.

[fickle skiff]

您好。关于最近的一笔 119,000 KRW (6480 银原石) 的充值，由于我对 Google Play 优惠券的应用机制产生了误解，误以为优惠券使用错误，因此提交了退款申请并导致账号被封禁。经过重新确认，我发现之前的 10% 优惠券已经正常应用，金额是正确的。我希望保留该笔充值，并撤回退款申请。请帮我撤回退款处理并解除账号的“登录禁止”状态。如果退款已经无法撤回，请告诉我后续如何重新充值以恢复账号。

Google 订单编号 (GPA): GPA.3357-2445-9811-35447
角色 ID (UID): 100551455

Sorry

[fickle skiff]

Thank you!!!

Thank you!!!

감사합니다!!!

[naive blaze]

Let me help you ask.

[fickle skiff]

It's solved!!

[fickle skiff]

您好。非常感谢之前帮我解除账号封禁。但在登录游戏后，我发现**累积充值进度(知识之礼)**存在异常。
虽然之前第一笔订单已退款并扣除了原石，但该笔订单的 6,480 额度似乎仍计入在“知识之礼”的进度中。目前显示的累积额度比我实际支付的额度多出了 6,480。

Hello. Thank you so much for lifting my account ban. However, after logging into the game, I discovered an anomaly in my cumulative recharge progress (Gift of Knowledge).

Although the first order was refunded and the Primogems were deducted, the 6,480 Primogems from that order seem to still be counted in the "Gift of Knowledge" progress. The currently displayed cumulative amount is 6,480 more than the amount I actually paid.

[naive blaze]

I learned from my colleague that your issue has been resolved. For any further questions regarding recharges, you can directly contact customer service through the game's main interface, as they will handle it more efficiently.

✅「Resolved」Sorry, it was my mistake.

[fickle skiff]

Thank you. I also submitted an inquiry in-game, but I didn't know which one would be faster, so I submitted it here as well.

[fickle skiff]

It doesn't seem to be resolved?

[fickle skiff]

Can I just use those?

[fickle skiff]

thank you

[naive blaze]

Yes...no deduction.