did you contacted customer support in the game?
#Please help. I'm not at fault. I love this game.
willow steeple
sly storm
did you contacted customer support in the game?
I'm Korean, so I don't know because it's a foreign language. First of all, I just messaged the discord account.
I want to play this game over the weekend. I can cancel my refund. I need to spend more this week on this game...
I haven't received any in-game goods, I just asked for a refund on it. I still don't know what the situation is..
willow steeple
@empty turret
sly storm
I'm a good Korean user who doesn't use nukes. This is really my best game to spend 1000 dollars for 2 months. Just make sure I can do it over the weekend. I haven't seen the whole story yet.
@empty turret plz 
willow steeple
normally they don't respond immediately
if you need to, the in game customer support should be able to communicate in english, at least i think
sly storm
@willow steeple
I don't have any in-game enquiries. I'm asking here because the discord address is out. Did I make a wrong inquiry by any chance? Or does it mean to wait because I don't respond immediately?
Or should I make an inquiry by e-mail?
2026020315322901200000000000496
The above transaction is the transaction I mentioned.
If I accidentally applied for a refund without knowing, please let me know how.
id could be this (10000245)
@cerulean flower plz..
willow steeple
I don't have any in-game enquiries. I'm asking here because the discord address ...
If you want an answer here, you will have to wait.
What I suggested is to use the in-game option to talk to the Customer-Support
brisk valley
<@&1179385403413897256>
currently neither i or other Helper have the ability to help your case directly sorry, i’ll let the official staff know about this. or u can also try in-game customer service
<@&1166257943742787615>
sly storm
How can I access the in-game customer center? Thank you very much
brisk valley
How can I access the in-game customer center? Thank you very much
here, u can find it in the login screen
sly storm
감사합니다. 저는 이게임을 정말로 사랑해요.
worn pulsarBOT
Craux
brisk valley
no problem :)
sly storm
<@&1166257943742787615> @empty turret
저는 다음주 월요일에 이게임에 돈을 쓰고싶어요. 꼭 답변과 상담이 필요합니다.
sly storm
@brisk valley Hello Helper,
I’ve submitted a new post regarding this issue.
If possible, could you kindly help forward it to Goya or bring it to their attention?
It seems they haven’t seen it yet, and I would truly appreciate it if it could at least be reviewed.
Thank you so much in advance.
I’ve submitted a new post titled “Request for Account Unban - ErioTo / Morimens Server.”
brisk valley
<@694573382380945529> Hello Helper,
I’ve submitted a new post regarding this i...
hello. sure. the best i can do is to forward the issue to them. ☺️🙏
sly storm
@brisk valley Thank you for your kindness. I haven’t been able to sleep properly since yesterday. I’m truly sad.
sly storm
@brisk valley Thanks to your help, the issue has been resolved very well. I was told that once I complete the item recharge, the ban would be lifted. I’ve now completed the item recharge, and if possible, I kindly ask you to pass this along to the person in charge. I truly apologize for the urgency, but I just really want to speed things up even a little. Thank you so much again for your support and understanding.