#✅「Answered」Launch the game via Steam and getting the "Network busy"

1 messages · Page 1 of 1 (latest)

gusty olive
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Hello, my friend always played the game via steam and always worked fine, she played more than 100+ hours on steam, but recently when she tries to open get the message "Network busy, try again later error code (7028001)"

And I see many people have the same issue, but there's any way to repair or only through VPN? Help me to help her.

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gusty olive
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slate latch
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Hello, could you please provide some information

  1. IP location (country)
  2. Game UID
  3. Computer configuration: Windows version, graphics card CPU、 Memory and other information
    
    In addition, network problems are usually caused by network fluctuations. You can try switching networks or using VPN, which can solve most of the time🙏
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💭「Processing」Launch the game via Steam and getting the "Network busy"

slate latch
gusty olive
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Oh sorry for the delay, didnt saw the response earlier.

So my friend now already sleeping, I'm going to look with her the UID, but our country is Brazil, the UID and configuration im going to get with her and send here when I get, if not, I say here to close the case.

slate latch
gusty olive
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Hello @slate latch , I talked with my friend and the following data you asked:

  1. Brazil
  2. 100660286
  3. Going to send an image she send me with specs
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She always played the game before, but now she always get that error of "Network busy"

slate latch
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Thank you for providing the information. We will verify it🌹

gusty olive
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@slate latch Any info about the problem? =/

slate latch
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Sorry, I'll go ask🙏

slate latch
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Around October, we will perform an upgrade and repair on the problematic file package. For more details, please refer to the subsequent game announcement. At that time, you can try downloading the new game installation package.
We apologize for any inconvenience caused to everyone🙏