#Issues with contact creation via email

1 messages · Page 1 of 1 (latest)

lilac ether
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Hi,

If a person already was manually created with an email address on file, when an email is sent it to this person Twenty auto creates a new contact with that email but takes away the email address from the originally created contact. So we essentially have two contacts in Twenty for the same person and have to manually merge. Is there a way to make this stop?

peak stag
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This is not the intended behavior. It should have linked to the existing contact. It did in the past. @lethal crypt could you please check if this is a regression? Thanks
And thanks for the report @lilac ether!

lethal crypt
lilac ether
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@odd shard pls share with them

odd shard
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@lethal crypt We are on self hosted using Twenty's docker image: twentycrm / twenty v1.12.0