The account cannot be linked to the gameIt happens in PUBG Mobile

[rancid moss]

@graceful briar <@&1224754730492891237>
The problem of linking game accounts to the application, which has not been resolved yet, especially PUBG Mobile, must be solved

[ashen sapphire]

Could you please walk me through the process of integrating your PUBG Mobile account with the FACEIT mobile application?

[rancid moss]

I've sent you a video of the problem

This problem I have for everyone, the application does not accept linking an account in the game to it at the moment, for a week this has been going on and I have informed everyone about the problem and you are not solving it, please communicate the problem to the technician specializing in the application is a technical problem you have do you understand me, it's not from me , it's facing everyone

[ashen sapphire]

Thank you for the video, I'll get back to you as soon as possible.

Try exiting out of PUBG Mobile before clicking "connect," and only then attempt to link your account. Tell me if that fixed the issue.

[rancid moss]

I've tried everything, the problem is that everyone doesn't accept linking accounts, it's not just me

@verbal roost This person has the same problem as I have and I inform you is he has the same problem earlier and you did not reply to him and there are other people
They have the same problem everyone is facing and it should be solved as soon as possible

[rancid moss]

@ashen sapphire SEE PRO SAME ME

[graceful briar]

@rancid moss have you tried contacting Customer Support as I advised you?

[rancid moss]

yes pro not replay me customer support

[graceful briar]

It usually takes some business days! :-))

[rancid moss]

you can call customer for fast replay to you youre admin pro

[rancid moss]

@graceful briar please ?

[rancid moss]

<@&1224754730492891237> ANY NEW NEWS FOR THIS PROBLEM ?

[tropic hearth]

Hi, we are aware of the game connection issues. We're investigating the case. We will let you know as soon as we have more details about it. Please, make sure to contact our player support as well.

We're sorry but we can't speed-up the process.

[rancid moss]

thank you

[rancid moss]

<@&1224754730492891237> problem not fixed ??????????????

[tropic hearth]

I'm sorry but we are just admins, not developers. We cannot fix it ourselves. The issue has been reported to the dev team.
Once again, I'm sorry you can't play our tournaments and I wish there would be an easy solution to fix it. Unfortunately, there is nothing at this moment. Please be patient.

[rough raptor]

Our developers are aware and they will try to fix the issue next week.