#Price bump

1 messages · Page 1 of 1 (latest)

shell slate
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Hi guys, we enroll to the 249 usd/ month plan but now on billing I see that price for pro is 1000 usd / month. how can I reach out to someone to understand more?

silver mortarBOT
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This solution has been AI generated

You can reach the team fastest via the CopilotKit Discord support channel. There isn’t a dedicated billing email in the docs/codebase, and Discord is the primary support route for billing questions.

Support channels

Billing dashboard

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silver mortarBOT
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Thank you for your feedback! Our team will provide additional assistance. 🔄

amber furnace
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Hey @shell slate, Thanks for reaching out. @weary quail can help you sort this out, feel free to DM him with the details of your situation and he'll help clarify everything.

stable moat
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Hey @amber furnace I see that you tend to suggest DM communication, but in this case was the price change announced in any way via some newsletter? Was there any official communication what changed in terms of pricing and plan limitations, or is the DM the only way to get any details about your offerings? Thanks

amber furnace
# stable moat Hey <@1357404001292783762> I see that you tend to suggest DM communication, but ...

Hi @stable moat, You can find our current pricing details here: https://www.copilotkit.ai/pricing
I suggested DM for the original question since billing often involves account-specific details. As for whether there was a newsletter or official announcement about pricing changes - I'm not sure on that front, but @weary quail will be able to clarify both the pricing structure and how any updates were communicated once he sees this thread.
Appreciate your patience!

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shell slate
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hi I tried DM @weary quail but got no response.

weary quail
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Hi @shell slate, and @stable moat, apologies, it's been really busy.
I didn't want you to think that I was ignoring you.

Let me get through a couple of meetings and I can respond.

weary quail
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Hey @shell slate, really appreciate you signing up early. And honestly, congrats, because that original price was not sustainable. From what I’m hearing, even the current $1,000 tier won’t stick around and is likely going to jump again.

Also, just to reassure you, since you’ve already signed up, you’ll stay at your current rate moving forward as long as you don’t cancel.

Also, you should have a Slack channel. I’ll DM you to make sure everything is set up.

@stable moat, I’m happy to answer your question publicly. The pricing changes are pretty straightforward. We’re shipping some major features across the ecosystem that bring real, measurable value and significantly level up your agentic building experience. On top of that, it includes an account manager and direct support from the engineers building CopilotKit and AG-UI.

I’d be happy to chat more if you’re open to it, I can DM you a meeting link.

shell slate
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But I see 1000 usd in my billing page. Can you fix this bug?