#Connection to Server breaking off randomly (AGAIN)

1 messages · Page 1 of 1 (latest)

ebon flower
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Still happening. As before, Internet connection isn't the issue. I either get into loading heck with the broken chain symbol or straight up kicked out.

pulsar wren
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ever since the april fools update, yep

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basically unplayable

ebon flower
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exactly

pulsar wren
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like straight up havent been able to play for 2 days

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rip my subscription time i guess

ebon flower
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I spend all week trying to get the easter mount... now It seems my chances are automaticlly 0

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I reported the bug to support as well, lets see

noble crescent
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for me it was fine the past days, and i played without any issues this morning but now i get disconnected like every 5 minutes which makes it unplayable .-.

static elk
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same here

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any known fixes?

noble crescent
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with VPN it works well

static elk
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yep tried it out vpn fixes

ebon flower
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Vpn can cause a ban though, careful.

pulsar wren
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thats super weird lol

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just be mindful of that

copper breach
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You can use a vpn, I have used one on off for the last 5 years with 0 issues
(My previous isp was weird with wiz and required me to use one)

support will just never say (yea it’s fine) but they do not care.

The embargoed countries part is indeed correct though

ebon flower
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I see, which ones do you use? I never used one and I am guessing it costs money?

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And now I can't get in at all, stopped at launcher. Cool

copper breach
ebon flower
noble crescent
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I use proton vpn, yeah it costs money but you can try the free trial, and yes im going with america

pulsar wren
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there are free vpn's

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i wouldnt recommend those if you try to do illegal stuff

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but if its just to avoid this connection issue until they fix it then there shouldnt be a problem

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though most free vpn's dont let you select which region you connect to

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(risking the embargo problem)

bright wind
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EU Server has the same issue… since the start of Artemis 2😂🚀

copper breach
royal nacelle
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Can this get fixed before beastmoon? People won't be able to play beastmoon with disconnects, or maybe it's just me humongoPog

proven pier
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Same, keeping crashing 10 times now

royal nacelle
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I feel like I'm not having disconnects anymore. I always play using a vpn. Will update later. Maybe the bug got fixed
Update: no disconnects

rocky lynx
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Its starting again for me, so im bumping this thread :)

rapid sage
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Hey! I'm also having the same problem, not matter what I do nothing works. I can also confirm this has been since the recent update. Disconnect after disconnect! The game has been UNPLAYABLE since then. Can't even finish a fight

broken oar
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same here

obtuse wave
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^

rapid sage
ebon flower
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I have gotten an answer by now.
They want to know everything about my Internet connection. Who offers it, and the like.

Nothing else

broken oar
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why would they want to know about your internet? people are on different isps. even eu players are experiencing the same problem. this is clearly a kingsisle issue. its been unplayable since the spring update

rapid sage
broken oar
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same, ive played for 15 years and never had this issue until now

rapid sage
ebon flower
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Yeah I don't know either. Should I add this as my response?

broken oar
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after the latest maintenance hours ago, it only worked for two hours before Ii started getting disconnected again. i just got kicked 🙂

ebon flower
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same here

broken oar
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are you from EU?

ebon flower
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been fine the past hour or two and suddenly connection issues
Yeah, germany

broken oar
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im from germany too

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looks like we EU have this issue

ebon flower
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yeah Ill add it to my replay as well

broken oar
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sure keep us updated

ebon flower
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I shall, reply is send
I made clear like twice this time that its EU problems, maybe it wont get ignored again 😄

broken oar
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kingsisle support has a reputation for being unreliable… good luck 🙁

obtuse wave
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which internet provider are you guys using? im also from germany

ebon flower
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Telekom

broken oar
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telekom

rocky lynx
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telekom aswell, aswell as germany :)

ebon flower
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thats... odd lmao

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Also just noticed that the Easter stuff is all still in the game? Isn't it supposed to be gone already?

broken oar
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after checking with others, they are having the same issue. they are on telekom too

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even on xbox

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a vpn seems like the only workaround for the connection issues rn but since its against kingsisles tos ...

copper breach
# broken oar a vpn seems like the only workaround for the connection issues rn but since its ...

You should be fine to use a vpn I have played with one on and off for the last 5 years. (Mullvad specifically)

A large majority of people also need to use a vpn as their home or work networks don’t directly allow wiz (it happens) and some routers even have built in vpns now.

Support will never say, (sure use a vpn), but it shouldn’t cause you issues.
They have asked for my ip before, in which I have said I’m using a vpn, and they have not cared.

Also I’m pretty sure there is not a single line in the tos that directly relates to using a vpn to play.
https://www.wizard101.com/patchClient/termsofuse

broken oar
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what if they suspect me of account sharing if i try using a vpn for the first time? jumping from europe to the us would seem pretty suspicious lol

copper breach
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Hopefully ki comments on the issue at some point so the use for one won’t be needed at all

rapid sage
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Still no fixes or any responds yet

broken oar
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do KI staff ever read this or should we ping them? bc its been a week now without fixes 🥀

ebon flower
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I doubt they read these lmao

ebon flower
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wait, do you guys play over steam or nah?

rocky lynx
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No

broken oar
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nope

broken oar
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@ebon flower any update from support?

ebon flower
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Not yet

late kelp
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it's so annoying

ebon flower
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I will be brave and get that VPN and try it

broken oar
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doesnt a vpn change your ip address every time you log in?

ebon flower
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it seems to set it to one location once maybe idk

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many had no isses with mullvad so... i pray

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so uhm... not me immediatly feeling the game being way more smooth

ebon flower
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update: there is no update. Still no response. VPN has fixed the stability though

rapid sage
olive hollow
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i am getting kicked out everytime i log in like when it goes to another area it crashes

ebon flower
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for some reason a VPN can fix it

broken oar
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what did support say? @ebon flower @late kelp