#We're sorry, this character cannot be played...

1 messages · Page 2 of 1

tawdry dagger
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deleting save data doesn’t fix corruptions

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what kind of repercussions are you worried about?

topaz solar
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All your data is saved 100% on the database side

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Deleting the client sides data will not effect you negatively whatsoever as it will just be refreshed with what the database has regardless

tawdry dagger
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it won’t work for un-aaroning if that’s what you’re asking, now if it ever happens again i could grab footage for fixing startup crashes if you like as i do have a capture card

topaz solar
tidal ether
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Honestly, I just don’t want to move anything around with how buggy the game is on PlayStation right now.

tidal ether
short stream
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Anyone know if theyre gonna be doing another reset today or if we're cooked until 12 tomorrow?

round urchin
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i think were cooked

topaz solar
jaunty thorn
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Oh sad my fire wizards has been unplayable since noon 🥹

round urchin
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Kingsisle Release my wizard and my life is yours

full pasture
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my friend got locked out yesterday i think and she was back on today when she got home from work^^

tepid elk
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I just finished arc 1 and got hit with this error. What exactly is this? Why is this happening?

zenith shard
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I got the same issue

tepid elk
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Deleting my saved data didn’t work and I honestly don’t feel like starting with a new wiz rn. I guess I should be thankful this crash didn’t happen mid solo fight with malistaire. I would have lost my mind.

deft yoke
thorn iron
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I still can’t play after getting the email that it works now cause I was in my dorm room when it crashed

tawdry dagger
thorn iron
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They sent me the email saying my character is back again just for me to try and load and it just says this now every time

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I guess cause I crashed in my dorm room I can’t go back unless that’s the area they are working on

tepid elk
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How quickly does support normally respond?

thorn iron
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Next day

crude mist
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Got back into my character, kings took all my gold on my character…

thorn iron
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The tax

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At least your in the game I can’t even get in and Kingsile thinks I’m fixed

rotund scaffold
thorn iron
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Bruh I uninstalled the game

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And redownloaded it and it still does not work I got on another player and it loaded fine and I went to my dorm room on the other player fine

thorn iron
tulip yew
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this just happened to me, do i have to submit a support ticket or does it get resolved daily

nocturne mirage
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My character still isn't fixed and its been 3 days going to 4 I need someone's help pleaseeee

twilit trail
rough oriole
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I cant even log into the game period now, got the message on my character created a new one game crashed and now crashed everytime I try and load into character screen.

sand trench
rough oriole
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Ps5 but does that not wipe your characters?

tawdry dagger
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your data is on ki’s database and not actually on your console so deleting data from your console does nothing

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it just fixes the crash

rough oriole
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OK thank you I will try

low crown
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I just want my character that I spent money on back😞

jaunty thorn
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Same I spent like 20k on him with bag space potions and everything 😭😭

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Idk if this helps but I was logging out and back in quickly trying to go first in this solo boss in gh when it happened I also noticed I wasn’t even in a realm at all and when I tried to switch to one it froze, and when I went to log back in I had that ^

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Needless to say I won’t be doing that again once it gets fixed 😆😆😭

turbid siren
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I’m heartbroken, it happened to me too. First the lag, then the arc 1 bundle doesn’t work, and now I can’t even play the character I had been grinding the pet promenade on. There’s gotta be some better compensation especially regarding all of the missed events man

blissful lava
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This just happened to me. I scanned the QR code in the support tab and sent an email. I hope it gets resolved 😞

Unfortunate to deal with this after just having spent 25k crowns.

gray veldt
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Just happened to me as well

agile rapids
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Just happened to me 🙁

late gust
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The second time In 2 days

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I think traveling to fast between places causes it

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Cause that’s the only thing I could think of that I did that somehow triggered it

stuck jetty
late gust
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I definitely was doing to much to quick

stuck jetty
late gust
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I was in the world tree it straight up told me my character isn’t playable rn

stuck jetty
late gust
rough oriole
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Especially of you are paying for membership

late gust
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I’m disappointed that it’s happening but I can only hope they find a fix as soon as possible so it stops happening

tawdry dagger
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honestly i doubt they’ll ever fully fix it, but i do hope they update their syncing system so it becomes less common

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i understand a small amount of corruptions but there’s been too many to just overlook it

rough oriole
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I has to be fixed or they need to compensate everyone that has spent money on there characters.

blissful lava
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Got my quarantine by questing regularly between doors/passages in Marley Bone. This is upsetting as we probably won't be receiving any compensation for time lost. Valuable Membership time wasted.

errant bronze
ocean marsh
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Theyre giving 2 weeks of membership to most people affected by bugs

stuck jetty
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they actually can just compensate me with a novice socket wrench and i’ll be fine

ocean marsh
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Be patient

errant bronze
rough oriole
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That's great but if characters are lost or un recoverable then that isn't enough I would have lost a perm mount wich is more then 1 month of members elixirs plus more.

stuck jetty
orchid root
haughty shadow
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This same problem just happened to me. Do I just contact support?

orchid root
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Yes

haughty shadow
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How long do they take to respond?

orchid root
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Pc we’ve told people 3-5 business days, with console launch they’ve mostly been responding in under 2 so far, but idk

haughty shadow
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I see a couple of people with these problems I hope I don’t have to go the whole weekend without my character. I just hit level 33

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31*

undone trench
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I'm still waiting and I made my ticket yesterday

haughty shadow
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My mount is on a timer 🤦🏾‍♂️

rough oriole
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I just got a response on my ticket it looks like there just sending automated responses, email said wizard should be back etc and it's still not playable.

topaz solar
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Sometimes I really question what support does over there

sharp atlas
haughty shadow
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Did anybody get compensated after they got their character back?

solar siren
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we wont get compensation. just like other cheap games they say 'Psn doesnt allow free gifts'. But thats just for the psn shop items, ex. the crowns we buy atm cannot be free. However they can add in-game gifts to our accounts like they have in the past (monthy rewards).

haughty shadow
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Bro I just got to level 30 to go to Olympus and this stupidness happens to me

undone trench
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It's ridiculous to do it person by person, just make a patch that will serve everyone

sharp atlas
undone trench
sharp atlas
undone trench
deft yoke
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They will fix it the first time no problem yeah just submit a ticket and they’ll get to it. The second time they won’t bother. It probably won’t be released until a patch comes out.

undone trench
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This is the first time I've ever had my problem solved.

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I didn't get an answer but the problem was resolved on its own.

sand trench
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If it happens again you’ll prolly be in my state where you’re waiting the whole week lol

neat jetty
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My sister has Xbox and she just ran into that problem

late gust
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I’m on Xbox I’ve had it happen to me twice

stuck jetty
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mine just got fixed

coarse rampart
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another round was un-quarantined just about 20 minutes ago

tawdry dagger
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i’ve seen many xbox problems since then

late gust
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They let my account out for the second time

deft yoke
late gust
deft yoke
tidal ether
haughty shadow
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Guys I got my account back same day

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Don’t really know how I just waited about 2 hours and it was there

undone trench
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Broooo I got the same bugg after not even 15 minutes

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I teleported to Dragonspyre and it was over xd

ocean marsh
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Yeah im still quarantined crustyFrown

deft yoke
undone trench
deft yoke
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Has anyone gotten the error on two separate characters?

solar siren
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yes, and on one twice

jade swan
tawdry dagger
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there’s a delete everywhere option when you delete from the cloud

jade swan
jade swan
jade swan
sharp atlas
jade swan
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Its been 3 days now that my main has been mia

undone trench
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It makes you wonder if we'll ever get a patch.

late gust
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I thought they let mine out again but I was wrong

twilit trail
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Wow it’s been 5 days my wiz has been lost and I finally heard from them and this is the ish I get 😐

late gust
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Well they actually did but I left to go to the store nd by the time I got back on it was Aaron again

undone trench
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At this point I'm going to stop, I think they don't even seem to know what they're doing and I saw that they had the same problem on PC in 2018, I can't believe they still haven't found the reason after all this time.

hasty idol
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Hey yall, just a quick update… my character did this last night around 8:00PM and I just got home from work at 12:30 PM and i got my character back! Just be patient and submit a support ticket. They never got back to me but they definitely fixed the issue!

upbeat knot
ocean marsh
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And if it happens twice, rip

hasty idol
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AHHH!!! Well now I am more aware that it could happen but at least they are trying!

hasty idol
ocean marsh
short stream
upbeat knot
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@short stream here you go friend

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Fun fact. While in this thread. Click the search glass. Then do “ from “ and select the command. Joel’s username it jetsers. If you type it in his name will come up. That will get you every message from him in this thread. So you can see the updates without scrolling 🩷

ocean marsh
late gust
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I just wanna be able to play the gameorthMoon

short stream
cinder bobcat
ruby steeple
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So if you've been hit by this, is it best to just wait it out?

jade swan
raven glade
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if you're getting this error message, its because something went wrong with the character and we're investigating a fix. there are both individual fixes to characters affected, which we perform regularly (multiple times per week), as well as a long term fix to prevent the issue from ever happening.

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i can also confirm some characters get fixed and then immediately break again, which can make it seem like we never performed any work at all. fixing this issue is a high priority for us.

ocean marsh
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Its been a few days, hoping i get released before the 2 weeks start

jaunty thorn
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Yea it happened again 😭

honest dust
crimson jewel
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So this just happened to me for the first time, really sucks because I just bought membership. Will there be a membership extension or crown gift to any players affected as compensation?

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I noticed my characters energy got fully refilled without leveling up as I entered the chamber of fire (I believe) and then my game kicked me out and said the character was unplayable

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Royal hall not chamber of fire

jade swan
crimson jewel
undone trench
ocean marsh
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STILL quarantined. Its been 5 DAYS

twilit trail
sand trench
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Same here

coarse rampart
crimson jewel
coarse rampart
twilit trail
sand trench
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Is there any progress on finding out what’s causing the issue to characters?

coarse rampart
ocean marsh
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I dont want to play an alt i been all week. I gotta say thats pretty frustrating.

Trying to remain patient tho

twilit trail
upbeat knot
coarse rampart
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NOTE, We think we have found the issue and are testing the fix internally.
If it works we will roll out the fix tomorrow.

sand trench
coarse rampart
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we are working out butts off here, we want this to be the best it can be.

round urchin
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were all adults here

ocean marsh
undone trench
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They released an update but it didn't change anything, it's still buggy and the character bug is still there.

upbeat knot
haughty shadow
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Wizard 101 got a patch just now

undone trench
orchid root
undone trench
twilit trail
coarse rampart
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quarantined players.

peak shale
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I’ve been quarantined since yesterday and got an approval saying it was fix but I checked and it was not

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Do I need to put in another request

unique bone
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For me it happens again after update

twilit trail
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Or was it the patch now I’m sorry just confused 🫢

coarse rampart
coarse rampart
neat socket
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Yeah mine was quarantined 2 days ago

quaint timber
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bruh i just bought membership after the new update rn and i log in and now i get this error message that my character can’t be played

undone trench
upbeat knot
# coarse rampart quarantined players.

Can/did you guys quarantine an entire account so it can’t connect to server? Or is it a seperate issue that needs its own email and ticket. Just been trying to figure that out so account can connect again.

real ridge
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Damn even after the update I got hit with this error again

hardy tendon
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Yea same

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Got the we’re sorry after spending 15k and can’t even open up the game it keeps crashing

neat jetty
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have anyone else being experiencing that when they fix the issue that you have to redo some quests?

topaz solar
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The update has nothing to do with addressing this issue, it was for PlayStation lag.

solar siren
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Yea when my guy got fixed he was a level down but all quests were the same. After 12 hours they gave me the level back however

neat jetty
jade swan
shadow shore
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Happened to me again

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Sadly am back on this forum

wicked viper
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So the update came out, but so far I've crashed 3 times, all while traveling to a different area/realm. Also after crashing I actually got a notification this time that my data got corrupted so it was deleted. Thankfully my wizards are in KIs cloud.

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On a good note I'm not lagging anymore in the crowded areas.

full pasture
hardy tendon
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I can’t even play my game keeps. Crashing

wicked viper
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Yeah lagging is not as bad but now I've crashed 7 times. Just some tweaks and adjustments left I suppose

lethal condor
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Does this mean the character is gone for good?

wicked viper
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Nah, just quarantined

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Put in time out 😂

inland swallow
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Quarantined since release, game was not ready 😭

wicked viper
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All this area/realm traveling is making me paranoid fr. Like I feel like im gonna get Aaroned for the 3rd time or crash.

quaint timber
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yea this game was not rdy for release bro i cant believe i spent money on a character just to not be able to use it

mint reef
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It let me make a new character to play

quaint timber
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i can’t even get to the character screen

mint reef
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Go to you settings upload and delete and delete the data

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That’s what I did

quaint timber
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will i lose characters

mint reef
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No

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But I can’t use my main for some reason

tawdry dagger
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yeah you can’t get a corrupted wizard back until ki fixes them

mint reef
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That sucks lost wasting a day of membership

tawdry dagger
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they said a fix for this issue should be coming soon however

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so let’s just see what they can do at this point

quaint timber
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yea fr i just want my main back i don’t wanna make another char

mint reef
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At least its nomore lagging

wicked viper
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Yeah, no more lag is great, just wish that I didn't crash every 10-15 minutes. Currently on my 14th one.

mint reef
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I delt with that last night

velvet peak
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It happen to me today how long do I have to wait

ocean marsh
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Ive basically been playing a fire wiz against my will

mint reef
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I was just gonna ask if it’s still happening

astral kiln
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My character also is like this

velvet peak
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Are they fixing it

astral kiln
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They fixed my character once then when I went to Krok it happened again

mint reef
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I’m not sure

tawdry dagger
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wizards who have only had this happen to them once should have theirs fixed by tomorrow or the day after most likely

mint reef
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I’m honestly scared to check I don’t want to be locked out of this new character

tawdry dagger
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if it’s more than once or they’re in a really bad state they quarantine them for longer

mint reef
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Yup new character crashed

velvet peak
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It's my day off i been wanting to play all day

mint reef
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Ima call it a night if tired of trying

rapid goblet
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Just had the same issue happen again to me on my character last night, so it’s the second time in this account now

I was pulled into a battle in mooshu I didn’t want to be in, so I Flee’d one thing I noticed was my Mana was still full and then the game crashed. Last time they fixed my account in a day I’m assuming this time may take longer!?

late gust
astral kiln
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Have they said they were going to fix this issue?

tawdry dagger
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yes

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the patch should be implemented soon, keep looking for messages from the staff here

warm dome
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my account wont login even to the loading screen it keeps crashing: name: Angel soul hunter lvl:31 can someone help with this?

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im on ps5 and im death

tawdry dagger
warm dome
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will this remove any purchases because ive spent a lot on arc pass, membership and crowns haha

tawdry dagger
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btw you won’t lose any progress

tawdry dagger
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so deleting it from the console won’t do a thing

warm dome
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ok cool ill try that rn. but yeah it wont let me load in my wizard it looks just like the pic this thread was based on before this started happening. when i tried to make a new wizard then it just shut me out completely

tawdry dagger
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yeah… that happens

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once you do that though you can play on said new wizard until the other one is fixed if you want

warm dome
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ahh i submitted a ticket already how long does it usually take ?

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it wokred though but yeah still cant access that wizard

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says he cant beplayed at the moment i got this back : Subject
d8557-139f0-3c4c5-a8cf3-e1151-d1282-87

Question Reference # 251015-000809
Date Created: 10/15/2025 06:25 PM
Date Last Updated: 10/15/2025 06:25 PM
Status: Unresolved

#
  • KingsIsle Player Name: Player_ZRAWE_84772
  • Character Name: angel soul hunter lvl31 (ps5 username: drillyouu) -I’m a dentist so please don’t flag my ps5 name haha
  • Platform: PlayStation®4
  • GameVersion: 306885845e I sent this info but my email is not the correct one also the plat form is ps5 if that makes a difference ?
tawdry dagger
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i wouldn’t be surprised if your wizard comes back before they reply to your ticket

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but you never know

warm dome
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okay thank you for your help

rapid goblet
wraith merlin
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@fathom light

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@muted gate @devout charm

muted gate
round urchin
sharp monolith
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Looks like I'm the latest to get Aaroned. I tried to login on my xbox, and it wouldn't let me, and had the above message about being my guy being unplayable. So, i uninstalled the game and reinstalled it, and now i can't get past the title screen without my game crashing.

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Any ideas? I was about half way through Firecat Alley, and now i can't even load the game to see whats up.

tawdry dagger
sharp monolith
tawdry dagger
#

the qr code has specific info towards your account on it that’s why we should focus on getting you back in if that’s the case

north ibex
#

I just got hit with this myself a few hours ago. I emailed KI about it and hopefully they can fix it.
If anyone else who suffered from this has gotten it fixed, please lmk. I need some sliver of hope

tawdry dagger
#

this will at least allow you to get in and scan the code with no affect on your wizards

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the reason why it would be hard for me to fully grab the ticket for you though is because your account has a unique player id that you have to be in game to see and it allows them to easily identify your account so this is why i’m doing this solution

sharp monolith
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So is my guy just being sent to the void, or will he still be there even with the savedata deleted?

latent gulch
rapid goblet
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Just got this back, requested my unplayable account be reactivated for the second time. Guess this time it’s a bit more tricky than last time, hopefully they can fix asap 🤞

tawdry dagger
unkempt briar
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Any update on the character being unplayed issue? Ran into it for the first time last night and still unfortunately unable to access my wizard 😔

tawdry dagger
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they should be going through the script sometime today

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i recommend checking back during sometime during the midday

ocean marsh
#

Day 6 orthMoonPumpin

sharp monolith
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I work second shift, so hopefully something has changed by the time i get home at 9 pm est tonight.

undone trench
void stump
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i am on day 3-4 with this issue

sharp monolith
#

Do we know the cause of the "This character is unplayable" thing, or is it unfortunately random?

distant flame
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iirc random, but it seems that either some or most people went through loading screens too fast. i.e entering/exiting

tawdry dagger
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and the issue appears randomly

sharp monolith
tawdry dagger
#

it’s believed that for some reason it doesn’t sync correctly sometimes

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which causes the corruption we see from our very eyes

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but it’s not confirmed, maybe the staff will say why eventually

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it would make a lot of sense though, since this is a different server than the one on pc it wouldn’t be surprising if the syncing software for this server has issues

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and can also explain why both consoles receive said corruption

ocean marsh
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Yeah its when you switch areas regardless of where you are. Both times my wiz got hit i thought it was bc i interacted with bank. But the actual crash happened when id leave the dorm

tawdry dagger
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yeah so most likely definitely a server issue ngl

ocean marsh
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Yeah i played the game fine smoothly up until then which is why i thought the bank was the culprit

sharp monolith
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I was just in the midst of firecat alley in between quests. I logged out because I had to go do something, came back and it said it was unplayable.

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Honestly right now I'd settle for getting past the title screen before it crashes

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I can't even submit a ticket properly because the information I need is in the options which I can't get to if I can't get past the title screen.

tawdry dagger
#

at least then you’ll be able to create a ticket

sharp monolith
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I will, just gotta get through work

tawdry dagger
#

oh okay

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honestly though you may get lucky though, your wizard might actually get fixed by the time you get off

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and hopefully that’ll mean you won’t have to do any steps to get in, since i believe it’s the corruption that causes the crashes

acoustic stratus
undone trench
#

when is the update coming out

lucid leaf
#

Xbox

mighty kestrel
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Just happened to me anyone know when it’s gonna be fixed?

orchid root
#

Did you email support?

shadow shore
#

When does this get fixed again?

undone trench
#

I don't know, maybe it was today, but no developer has given any news on Discord. I don't think it will be today

shadow shore
#

Cause it happened to me again

sand trench
undone trench
lucid leaf
#

Ngl I’ve been thinking where the issue might’ve happened i maxed out my inventory then bought more packs then it crashed for me

mighty kestrel
shadow shore
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I hope I get it back soon as possible cause waiting and falling BEHIND IS NOT IT

undone trench
#

I ask them if they will receive compensation and they respond with a pre-recorded message.

solar siren
#

Damn still no update? Yea they said no compensation it sucks but it’s wiz in the big 25

lofty mesa
#

Suffered this same bug while trying to preview housing in the Crowns Shop. Do not preview housing.

primal yacht
#

Same thing happened to me

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All I wanna do is play and I can’t even do that lmao

lofty mesa
#

Aaaand now I'm crashing right from the start screen without end. crustySobbing

primal yacht
#

Happened to me 2 nights ago and I it got fixed in the morning then I’m playing last night and boom happens for the second time

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Now it’s been stuck like this sense last night

shadow shore
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Same I cant even finish the game without crashing for doing anything

old path
#

Just happened to me, i contacted support now, are there any fixes to do myself or do i just have to wait for support?

shadow shore
#

They usually unlock after sometime for everybody

old path
#

Damn i was so happy to finally be able to play beyond the first world just for this bug to happen after about an hour of play time

primal yacht
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Hopefully it’s tonight

lucid leaf
#

Cmon they are trying there hardest

undone trench
#

I don't know many games that are impossible to play for a week.

lucid leaf
#

Let’s be honest was they really expecting the whole Gen Z to get on it

shadow shore
undone trench
shadow shore
#

Do you need more or just those and I think they didn't expect the amount of players to be on this tbh they weren't prepared

shadow shore
# undone trench not for a week lol max 2 days

Woahhhhhh what. Battlefield 2042 was horrible what are u talking about they DIDNT EVEN HAVE A LEADERBOARD. VEHICLES SUCKED ENTIRELY. CYBERPUNK WAS MAD BUGGED TOO CARS GO THRU FLOOR, ENEMIES WOULD NOT SPAWN.

primal yacht
#

Just wanna be able to play the game lol put 31 hours in already just to get stopped by them putting a stand still on our accounts for no reason

shadow shore
#

Like what? They were unplayable for months until they released a update.

shadow shore
undone trench
ocean marsh
#

Im on day 6

primal yacht
#

No point in arguing over it they just gotta fix this stuff sooner then later

shadow shore
undone trench
#

I bought the 1 year subscription and more packs I must have put more than you and no I don't take it calm down Sony doesn't want to refund me

ocean marsh
primal yacht
undone trench
#

so you'll just get your character back when it's was fix

primal yacht
undone trench
primal yacht
#

<@&1128015051413012570> please fix this for us

rustic glade
#

lol

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we're just discord moderators mate, we cant fix in game issues, you just gotta wait for the devs to fix it

lucid spear
#

💀

quaint matrix
primal yacht
#

Fax I was just about to get deer night and beat the cat guy and boom now I can’t play sense last night

wicked viper
#

Yeah, not to mention the unbelievable amount of crashes that have now plagued the game since that update. I'm currently on crash 37

quaint matrix
#

It’s been a week since my character got locked, contacted support they said they fixed it and they didn’t lmao now they say no eta till fix

primal yacht
#

For real the lagged got fixed time to worry about the people who can’t even play the game hopefully they fix it tonight I’m not trying to wait a week after like 40 hours of play Time

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Hopefully it gets fixed soon iv emailed them like 8 times

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Yeah happened to me 2 nights ago and then it was fine the next morning this time happened last night and have been locked out ever sense I tried everything lol

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They need like devs in the discord helping people directly but hopefully it doesn’t take to long

undone trench
#

yesterday they released a patch around 4pm they might release 1 at 4pm today for the problem but I'm not counting on it too much

primal yacht
full pasture
#

More than likely they’ll announce if there’s a patch only if the test they run proves successful otherwise they’ll have to keep working on it but at least they are actively trying to fix it^^

undone trench
#

great another day without a solution!!!

twilit trail
#

Anybody else hit a week tomorrow with their wizard locked

#

Cause what in the world 😐

ocean marsh
#

Meee lol tomorrow is a full week for my boy Jose

undone trench
#

4day now

dusky needle
#

I just got my character back

rapid goblet
undone trench
#

Enjoy it, you'll soon lose it again, that's for sure.

twilit trail
#

We are just all on time out at this point 😭

dusky needle
#

First

rapid goblet
# dusky needle First

Yeah they usually fix the first time pretty quickly, it’s the second time you’re stuck in unplayable jail…

dusky needle
#

So it's not a permanent fix 😢

undone trench
dusky needle
#

It hasn't kicked me out yet

#

It did that every 6 min or so

undone trench
brazen wind
#

It just did it to me while I was at the Pet Pavilion 😭

latent gulch
#

so are we gonna get extra days if we purchased a membership elixir?

undone trench
latent gulch
unkempt briar
primal yacht
warm monolith
#

Just happened to me after i bought a crown pack 😑 .

primal yacht
#

Rip

#

We all falling into the void

unkempt briar
errant bronze
#

Yeah some people have had it happen to their main…. Then their alt 😭

rapid goblet
#

There have been a couple Xbox players in here with the same issue

#

But mostly PlayStation

short stream
#

@coarse rampart i dont know if we're allowed to tag vps or not so i apologize if so, is there any word on if the issue was spotted for the multiple day quarantined accounts?

coarse rampart
short stream
primal yacht
#

Better then a week like some people have waited

brazen wind
#

Glad to hear things are in the works but I really wanted to get to farming Lord Nightshade for the Nightmare and other pets 🥲

primal yacht
lucid leaf
#

Yea see yall in 2 weeks 💀💀💀

primal yacht
#

Definitely won’t be two weeks and if it is I give up at that point

lucid leaf
#

Yea not 2 weeks just was trolling but honestly my guess is sometime next week with it being a weekend coming up

#

Now if they get it by tomorrow that’ll be great

fossil snow
#

That's not even my chatacter.character.. just a weird placeholder

errant bronze
fossil snow
#

...

warm monolith
#

how likely this will be fixed in a few hours?

undone trench
primal yacht
undone trench
fossil snow
#

This is really starting to bother me :/ first it was the frustration with the lag they fixed that thankfully but it was traded for game crashes like every 2mins now this + the cherry on top was the ferryman visual bug where it strobes white light on your screen

warm monolith
#

Just checked its back up!

primal yacht
#

Might happen tonight

warm monolith
#

yep first time, hopefully never again

tawdry dagger
#

it was 2 am cst many hours ago

primal yacht
primal yacht
#

If you make a new wizard will they get rid of the progress on your main one? Once the problem is fixed?

latent gulch
#

no they won’t remove the progress on your main wizard.

you might experience some crashes if you make a new one, but all you have to do is delete the save data on your console

primal yacht
#

Yall both gotta chill out it’s a wizard 101 discord just drop it

primal yacht
#

I hope it gets fixed tomorrow

winter fiber
#

Ill never get to be a successful Businesswizard

sharp monolith
#

Sooo.....good news bad news time. Good news is i can access my guy again. Bad news is he's 2 levels under where he was. I haven't gone into the game, thought I would share the information.

winter fiber
#

Wallahi Im so cooked and I was so close to my next spell

primal yacht
#

Yea I still can’t access my main wizard but even when I try and make a second one my game blue screens every time legit can’t play at all

rapid goblet
brazen wind
#

My character is back! It’s only been about 7 hours so that’s much better than days but I hope this gives some of y’all hope and faith in KI. I’m so happy 😁

brazen wind
# brazen wind My character is back! It’s only been about 7 hours so that’s much better than da...

I want to add, interestingly enough it reset the Hoard of Rings quest from Milo Barker in the Pet Pavilion that I’d done shortly before I got this bug. I’m not sure if that’s at all related.

Edit: Probably not, there was a few quests I did an hour or so before that which were reset too. No biggy! Just early ones and a smidge more XP I suppose. Idk if I lost or gained XP but I’m at the level I was at and nothings missing.

rapid goblet
#

I guessing it’s the first time it’s happened to you? Usually is a quick fix, the second time is when you get stuck in wiz prison

brazen wind
#

It was indeed the first time for me. I hope everyone in Wiz Prison gets freed soon.

short stream
primal yacht
wicked viper
#

Maintenance in 2 hours, I wonder what it'll fix

torn ice
#

fingers crosseddd🤞🏻

latent gulch
#

in the dev team we trust 🫡

undone trench
rapid goblet
undone trench
torn ice
#

idk but the wizards in console chat are saying maintenance is popping up for them in game so 🙏🏻

river sun
#

Yea seen that to im ok with it wondering how long it will take

torn ice
#

last nights was shorter than i thought itd be so hopefully not too long

cinder bobcat
river sun
#

Just got hit by it again after a few days

quaint timber
#

is there still any fix yet

lucid leaf
blissful fulcrum
#

me too.

#

I just want to play!!!

tidal brook
#

My main Wizard is down smh this is the second time , first time for my main Wizard and my actual balance Wizard crashed before this one smh I just want to play 🤦🏽‍♂️🤦🏽‍♂️

agile rapids
#

Mine has gone down again

ocean marsh
#

Its been a week! Cheers 💨

twilit trail
south locust
#

Did anyone's get fixed yet?

astral kiln
#

Mine did not

south locust
#

I've been playing this game since 2008 not gonna lie little upset that this is happening and cant even play

astral kiln
#

I mean I also waited in a 3000 line queue before which I’ve never had to do. Kingsisle probably wasn’t ready for the wave of people

south locust
#

I get that I didn't expect that many either its been a long time since I've seen tht many servers full lol

real ridge
#

We not children anymore 🥷 tryna play

#

they got me waiting like it’s 2012 again

ocean marsh
neat socket
#

I e been down for about 5 days

wicked viper
#

Was there a maintenance last night or nah? And if so what for?

primal yacht
primal yacht
cold crescent
#

Welp guess I’m joining the club😭

primal yacht
#

It’s either they figure something out today or next week I don’t think they work weekends

cold crescent
#

Damn this was a rough roll-out lol

primal yacht
#

Feels like I’m waiting in the Fortnite black hole event again

cold crescent
#

🤣🤣fair

primal yacht
cold crescent
primal yacht
molten tusk
primal yacht
cold crescent
primal yacht
#

First time happened to me in marleybone next one was swapping servers

molten tusk
primal yacht
#

My thing still cooked been like 2 day feel horrible for the people waiting weeks

cold crescent
#

They got my only wizard 😭🤣

molten tusk
primal yacht
peak flare
#

After 12 hours I got the option to play my character just to click play and get the same notification that I can't play my character like bro really this is insane

primal yacht
molten tusk
#

Is this happening around the same lvl and area for everyone?

primal yacht
peak flare
#

I just wanna farm waterworks like bro 😪

molten tusk
#

It could be a certain item thats corrupted, some people who didnt get it might be able to continue playing, but im not a game dev so im just guessing 😂

neat socket
peak flare
#

My wiz is lvl 63 and this is the first time I got it

#

I did email and put in a ticket to ki but who knows when they will get to it

primal yacht
peak flare
molten tusk
primal yacht
neat socket
#

Well if it's ur first time, it'll prob be fixed in 3hours when they roll out character scripts. But if it's ur 2nd time it'll be awhile, I've been locked for 5 days and 2 others here have hit 1 week

nocturne comet
#

Bro right after maintenance like idk how this can happen

primal yacht
#

Hopefully it’s today or at latest Monday

peak flare
#

It's crazy that this is happening like if it's a week that's a whole week of membership that's wasted ki better reimbursed the players that can't play for that long because it's crazy

primal yacht
#

We’re one of the biggest issues in issues an bugs tab so I think we have priority

primal yacht
primal yacht
peak flare
#

That's good at least I won't have to worry about membership days being wasted

ocean marsh
#

Like 3 or 4 days ago. There was a cutoff like the 14th or 15th

primal yacht
#

Rip ofc it happened to me after that

ocean marsh
#

If you didnt get pass until after then, you didmt get the 2 weeks free

peak flare
#

That's my biggest concern because I wanna keep progressing as far as possible before I have to re buy membership lol

primal yacht
ocean marsh
#

My fault the 2 weeks free was for other bug

primal yacht
#

Rip

primal yacht
#

Hopefully we get something for this then sense we literally can’t play

ocean marsh
#

I belive they are working on something today

tidal ether
#

The free 2 weeks is only for people that bought the arc 1 pass but weren’t able to access the bought areas.

ocean marsh
primal yacht
#

We need some information from the vp if the testing worked last night or not

tidal ether
#

People dealing with this quarantine aren’t getting any compensation, as far as I know according to Joel

ocean marsh
#

Thats the last update we got.. seems like theyre working on it diligently

daring coyote
primal yacht
royal timber
#

for some reason my game said i couldn't play my character and now it keeps crashing. i reinstalled the game, reset database, and deleted my saved data but its still crashing

primal yacht
tidal ether
royal timber
#

playstation

tidal ether
#

Oh that’s weird. Doing the delete saved data thing is what worked for me the first time. Idk

neat socket
tidal ether
#

Make sure it’s deleted everywhere, even in the cloud save for psn+

daring coyote
#

Tyyy wizzzz

royal timber
daring coyote
royal timber
#

im redownloading the game so im about to see

primal yacht
devout forge
#

level 45 death no issues yet. besides unable to get gardening level 1. but made a storm to start gardening on that wiz. halfway through level 11, character can’t be played

primal yacht
royal timber
primal yacht
#

Same thing happened to me last night and i thought i couldn’t play at all then it finally worked after deleting saved data 15 times

royal timber
#

yeah like i have to make a new character and as soon as i finish it crashes and i have to make another one

#

yeah it just did it again. as soon as i finished making my character the game crashed

primal yacht
royal timber
#

yep it finally started working!

daring coyote
#

It doesent work for me

#

You going to safe data right?

primal yacht
#

@coarse rampart sorry for tagging you idk if it’s not allowed but any news on the testing from last night? Or any news on possibly when we can expect to get our wizards back?

primal yacht
daring coyote
primal yacht
daring coyote
#

Ah okay

#

Thank you

primal yacht
#

If that worked for the character bug we would all be golden

primal yacht
#

There is maintenance going on rn maybe for us hopefully

wicked viper
#

I just got a notification that maintenance starts in 15 minutes. Wth?

#

Ahh

primal yacht
#

WE ARE SAVED HOPEFULLY

#

I HOPE IT FIXES ALL OF OUR GAMES

#

And before I gotta go to work let’s go

latent gulch
#

i never thought i’d see the day 😭😭

primal yacht
#

Fr and so early oml

latent gulch
primal yacht
#

Let’s hope it works for everyone and not rage bait

#

If they say they fix it and we don’t get our wizards back ima lose my mind

#

Ima close app before restart so no more glitches happen

wicked viper
#

I also hope it fixes the crashes

daring coyote
#

FREEDOME

primal yacht
ocean marsh
#

PLZ LET THIS BE THE END

shadow shore
#

ISSUE GETTING RESOLVED TODAY LADIES AND GENTLEMEN!!!

latent gulch
#

main chat asking for packs for an hour of downtime 😭😭

shadow shore
#

KI please extend my membership ill be happy with that

primal yacht
shadow shore
#

Mann am just happy my life acc back and I no longer have to be ice 😩

#

So hard soloing man I hate it

late gust
#

Is it central time?

shadow shore
late gust
#

Oh wrdddd

#

Bet

#

Can’t wait to have my character back I wanna quest so bad

primal yacht
#

They said it’s only gonna be down for a hour so should be back up at 1

latent gulch
#

people are saying it’s back up now

primal yacht
#

Yeah I’ll check and see if I got my character yet

latent gulch
#

MY CHARACTER IS FREE, THANK YOU SEVS

primal yacht
#

I GOT I BACK

orchid root
rustic glade
#

Patch should’ve fixed this for yall, but let us know if anyone’s still stuck or gets stuck later with this same issue

latent gulch
#

I USED TO PRAY FOR TIMES LIKE THIS

astral kiln
#

I got my character back but they reset the level :/

primal yacht
#

LETS GOOOO

astral kiln
#

Oh wait never mind visual bug

molten tusk
#

For anyone wondering this is what i found

orchid root
#

Yeah maintenance is done

#

You’re free

molten tusk
#

Awesome thank yall for the info

primal yacht
molten tusk
#

Lmao no way

primal yacht
#

Yeah all of our characters got freed played for like 15 mins and now maintenance again

astral kiln
#

Assuming it’s because everyone trying to load in all together

molten tusk
#

How long for this maintenance?

primal yacht
#

No clue randomly happened

#

Didn’t even get a message or nth

#

I thought my game was cooked again but it’s down for everyone

deft yoke
#

I would rather them take their time than give us false hope

astral kiln
#

I’m assuming it’s because they hot fixed the aaron stuff

tidal brook
#

Right take their time

molten tusk
tidal brook
#

Get everything together and resolved

ripe ruin
#

i’m surprised they’re not using an AI tool to fix this at this point…

primal yacht
shadow shore
#

Cmon DO IT RIGHT

primal yacht
#

Have to wait 2 hours for my crafting to be done anyway

shadow shore
latent gulch
#

i was finally able to harvest my plants so i’m chillin 😁

shadow shore
#

ITS OVER GUYS 🥹

shadow shore
primal yacht
#

Yeah thank god

#

Now I got a hour left on my crafting before I can actually start doing stuff

tawdry dagger
#

now then we’ve gotta actually play the game

#

and see if it’s really all gone

raven glade
#

If you're still having this issue after this message, please ping me here

real ridge
#

Thank u devs we lit rnnn

twilit trail
#

Yayyy ty guys ! My Primrose is finally free from her week long time out 😩

lucid leaf
#

I’m in the game now

deft yoke
#

Big thank you team, it’s easy to go on playing our characters not knowing how much work you guys put in 🫡

torn ice
#

we’re so uppp W ki crustyGrin

jade swan
royal timber
#

Yesss my main character is playable againnnn

fossil snow
#

My character is free, playable again so that's nice now just less crashes and fix the Ferryman visual glitch and I'll be satisfied

dusky needle
#

So good news my character is back from the shadow realm but the bad news is that he keeps getting kicked every 2 to 5. Minutes 🤔

#

I mean, the game loads back up pretty fast, but every 2 minutes? 🤨 If it was 15, no problem.

fossil snow
#

Same issue for me it does suck lol

primal yacht
#

Mine keeps getting stuck on the loading screen

hoary badge
#

Is this happening to anyone else It won’t let me in to shotshun village

ripe ruin
#

yeah it’s the realm

neon wyvern
#

Did someone beat the game on console before the quarantine issue was fixed? That’s crazy.

sharp monolith
wicked viper
#

From what I can tell whenever something got fixed something else broke. For example Lag fix led to frequent bluescreens/crashes, Aaron fix led to getting the area closed bug.

sharp monolith
#

I have found a temporary fix however. Switch realms. Its tedious, but its better than sitting around waiting for another fix.

jade swan
hoary badge
#

Now I can’t load my character cays it says area. Closed