#I can't buy crowns with EU bank and Paypal (with EU card)

1 messages · Page 1 of 1 (latest)

dark willow
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I don't know why but I can't buy crowns or upgrade membership with my EU bank details. I buy club from Prepaid card and I can't open chat. I want buy cronws from site but I can't

last narwhal
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Mee too same problem here, neither PayPal or bank card seem to work and I can't open chat

fossil kestrel
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same here and support dont answer to mails ....

fossil kestrel
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i vonder if @solid storm or other member tell us what is going on or when it will be fixed i have that problem 4days now and nothing hapened nobody answered

last narwhal
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i found a debit card that worked for me so i suppose some specific banks from europe have problems with the tax in US

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try different forms of payment maybe until you come across one that works

fossil kestrel
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i have one bank card ....

candid fjord
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Please contact Customer Support for issues with billing. They should be able to assist further

fossil kestrel
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i have ... 2 days ago and 0 answear

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thats way i write it here

last narwhal
candid fjord
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They'll help more than this Discord unfortunately. The only thing the KI employees can do here is to redirect you to CS. They have the proper tools to look into why billing issues occur on your account

last narwhal
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the answers given to me were pointless

fossil kestrel
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u got answer 😄 lucky u , like i say i write there 2 days ago and nothing 😄 maybe they have anough people who pay and dont need new people in this game .... i play this on EU servers long ago , never have problems whit paying or anything but EU servers are death , and nobody will prove me wrong ... so i was hoping that i play this super game again on oficial us servers ... idk start from nothing whit nothing ... but this payment and no answear from KI is interesting and i wonder if they want new players or not...

last narwhal
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exactly the same with me, former eu player just got to us to start over

spark storm
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I used to have this same issue 2 years ago, bank card and PayPal never worked. Even with money in the accounts. I found a work Around now.

Use a credit card, and pay your money onto the credit card bill before your statement generates, to avoid any interest. Credit cards work no problem, interestingly.

blazing portal
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we have encountered an error while processing your payment. we apologize for the inconvenience. please check your credit card information and try again. (you may need to contact your card issuer to gain pre-approval for this transaction.)

Keep getting this popup message everytime I try to purchase Crowns.

blazing portal
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Help please

lethal mirage
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have you tried

fossil kestrel
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ERROR: ((0)) Call Voice Center(01) Please try again or contact us for assistance.

This is what it write to my any time when i try purchase membership

blazing portal
fossil kestrel
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ok i manage to buy it .... THX TO STEAM....

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just not pay 9,99 dollars that is 9,80+/-eur but u will pay 11,50e but it works

novel ether
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Same issue, won't let me purchase anything since this year.
ALTHOUGH it worked normally prior (2021-2023)
Also from EU and always used paypal for purchases.

But this year it won't let me buy membership nor crowns.

solid storm
solid storm
fossil kestrel
blazing portal
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Heya, got a message saying this; We're sorry, but we are unable to complete your purchase at this time. This account has been flagged for suspicious or potentially fraudulent billing activity. If you would like to complete this purchase, or think you may be the victim of fraud, please contact customer support at: Support@Wizard101.com with a subject of 'Suspect Billing Activity' for assistance.

Please help me out. Thanks

candid fjord
blazing portal
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tyy

simple helm
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It is a known bug since the beginning of March that no solution has been given to any European player yet, from the CS. You can read more in the similar link above.