#Touchpad not working after driver update

1 messages · Page 1 of 1 (latest)

lean wagon
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Hello! I just bought a refurbed Thinkpad T14 G2 last week. I noticed the touchpad wasnt working properly so I went to the Lenovo website and installed the recommended driver for it. Now it doesnt work at all, its not showing in my device manager and I sometimes get Bluescreen.
Has someone else had this issue? Or does someone know what could gave caused it? Is this is a problem I can fix by myself ?
I really need some help, Ive looked everywhere but nothing works and I really need this laptop for university

lament palm
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could be a corrupted system or touchpad driver is incompatible with other drivers, i'd start with a resting bios settings to factory defaults, a fresh install of windows and updating all the firmware, including bios and stuff

west quarry
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Try downloading firmware drivers. If not try to boot into another operating system and see if the issue persists

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If it does then it’s a hardware problem

lean wagon
lean wagon