#Lost Game Progress

1 messages · Page 1 of 1 (latest)

red nebula
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I am signed in with iCloud and Game Centre, however all progress within the app has been lost when updating iOS.
Is there a way to restore progress?

topaz siren
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Hi there, unfortunately the data is privately held by Apple and we're unable to restore progress.
However updating iOS should not have done that. I'll make sure to get that logged.

rain bone
finite zephyr
#

Same thing happened to me today, but my file restored partially. I still have my decks and collection, but all my stats are gone now.

topaz siren
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Long time coming, apologies for that @red nebula
Have you lost your progress again with any subsequent updates?
If so, can you confirm what was lost: stakes, jokers, decks for example?

queen ember
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Similar issue: I deleted and re-installed the app on iOS and lost all progress (reset fully back to tutorial) other than Game Center achievements. Was hoping progress would be synced in the cloud to my account. Is this not the case?

austere locust
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same here

fallow sky
gritty niche
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Same for me - took a break, deleted the app a couple months ago, but just reinstalled today and all my progress is gone. Apple Arcade version, Game Center achievements are all still there, but the game is completely reset crystal_ball

gritty niche