Unable to configure or create Wix blocks extension

[autumn ravine]

System redirects to Wix error page that says: "An Undocumented Error"

[strange shuttle]

Hi,

Could you please share more information so I can assist you further?

Please elaborate on the steps you took and where the error appeared.

Thank you

[autumn ravine]

Inside our app (id 8b8fdff9-1c70-4e75-9b3e-b815703442bb) I navigate to Develop -> Extensions. There I click on Configure for Wix Blocks Dashboard page after which im redirected to https://blocks.wix.com/_api/wix-blocks-service/web/v1/apps/8b8fdff9-1c70-4e75-9b3e-b815703442bb/open?http_referrer=devCenter&deeplink=dashboardPanel!56d6eb16-f1ad-4ca7-86f5-8cde7b3c3a54

[strange shuttle]

Could you please share the email of the user you're trying to use to access the Blocks Editor?

You can send it privately if you prefer.

[autumn ravine]

sent in private. Thanks!

[strange shuttle]

Hi,

I'm still looking into this and I will update as soon as I have new information.

Thank you

[strange shuttle]

Hi,

Could you please try returning to the Blocks editor and reconstruct the dashboard?

[autumn ravine]

Still cant open blocks editor:

[strange shuttle]

Could you please send a video showing where you’re trying to open it from?

[autumn ravine]

sent dm

[autumn ravine]

@dapper garnet im not sure you are the correct person to tag, but I could really use some help. Do you know if Yuval is off?

[dapper garnet]

Looking back, it’s been a while. Do you have a ticket open? 🙂

@autumn ravine

[autumn ravine]

I dont have a ticket, at least not that i know of. I had direct chat with Yuval

Yuval — 4/15/26, 8:52 PM
Hi,

We opened a bug and the relevant team is working on a solution.

For now, you can access the Blocks editor directly via this URL:
https://blocks.wix.com/edit/blocks/424322e2-1329-4f36-973e-90a3e19d25b9?metaSiteId=9...&appDefId=8b8fdff9-1c70-4e75-9b3e-b815703442bb&http_referrer=blocks.new&entry_flow

there is a bug open I understand

[dapper garnet]

@ornate tapir not sure if your able to find a bug report internally regarding this subject? I understand that the app team won’t be available now until Sunday? 🙂