#Where can I see user feedback from app uninstalls?

7 messages · Page 1 of 1 (latest)

terse shore
#

When users uninstall my app from the Wix App Market, they are required to select a reason and can optionally leave feedback. I can’t find where this input shows up in my Wix Developers Dashboard. Does Wix provide access to the uninstall reasons/comments anywhere for app developers?

versed barn
#

Not as yet. You have to open a ticket and ask for a CSV file of the uninstall reasons.

Can’t wait for this feature though! 😄

terse shore
#

Thanks for the info, Josh! At least there is a way but yes, to see it in the dashboard would be super helpful and I can’t wait neither 😊 do you know if this is on their roadmap already?

whole cloak
#

Don't have high hopes for that, there isn't much to it. The best feedback you will get on active support.

normal orchid
terse shore
terse shore