The deepgram doesn't transcribe them at all. when it will be fixed? please check it here https://www.youtube.com/watch?v=dvnpfnWI3Rs
#STT errors, hi I have errors with transcription numbers in polish.
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Thanks for asking your question. Please be sure to reply with as much detail as possible so the community can assist you efficiently.
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It looks like we're missing some important information to help debug your issue. Would you mind providing us with the following details in a reply?
- The programming language you are working in (e.g. JavaScript, Python).
- The deepgram product you are using (e.g Speech to Text, Agent API)
- A request ID that triggered your error or issue.
I use retellai.com platform, they are using a deepgram for STT, this is a problem with STT
The funny thing is that it used to be okay a few months ago. I thought it would be fixed ASAP. I have checked vapi.ai, and when I use Deepgram, it is the same problem, while using Whisper, it works perfectly! So it is not a problem with the platforms but with Deepgram.
Thanks for the feedback. There can be a problem with background noise. If you are using the nova-2-general model, try using nova-2-phonecall instead.
it is not about a background noice i am testing it since December in diferent envi
not only me, it was tested by 10 people:/ please help
nova-2-phone call works even worse in Polish.