#when i start the game it only shows me the eac and then nothing opens

27 messages · Page 1 of 1 (latest)

opal ridge
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help

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i dont know hot to fix if there is a fix please let me know

cloud plinth
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same problem

restive sage
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Hi all. Try some of these steps, let us know if any help.

Please try the following steps:

  1. Verify the game files
    Open Steam → go to your Library → right-click the game → Properties → Installed Files → click “Verify integrity of game files”.

  2. Reinstall the game (if needed)
    If verifying doesn’t help, uninstall the game, then reinstall it from Steam.

  3. Install/repair Visual C++ Redistributables
    https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170
    (Install both x64 and x86 versions)

  4. Run Steam as Administrator
    Right-click the Steam icon → select Run as administrator, then launch the game.

  5. Check your antivirus settings
    Make sure both the game and Easy Anti-Cheat are added as exceptions and are not being blocked.

Latest Supported Visual C++ Redistributable Downloads

This article provides download links for the latest Visual C++ Redistributable packages.

cloud plinth
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I've done everything and there are 0 results.

muted ridge
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Same problem and still not working after this 5 steps

cloud plinth
mossy basin
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Same problem and still not working

hearty elk
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nah, nothing worked

restive sage
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Hi All! Something that has helped other players is to reset the config files.
Steps to reset your config files:

  1. Close the game completely
    Ensure the game is not running in the background.
    You can confirm this by opening Task Manager and checking that no related processes are active.

  2. Navigate to the configuration folder
    Config files are typically located in one of the following directories:
    C:\Users<YourUsername>\Documents
    C:\Users<YourUsername>\AppData\Local
    C:\Users<YourUsername>\AppData\Roaming\

Look for a folder named similar to: Cold War/ CW

  1. Rename the configuration folder
    Right-click the folder and select Rename
    Change the name (for example: HEAT_old)
    This step is recommended over deletion, as it keeps a backup in case you need to restore it later.

  2. Launch the game again
    Start WoT: HEAT normally.
    The game will automatically create a new, clean configuration folder.

mossy basin
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i cant find the configuration folder and i dont have any folder named Cold War or CW on my pc

muted ridge
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I dont have "Cold War" either but i found this when i was looking through game files: 2026-04-21_00:00:01.620 | INFO | 0x00001FFC | InprocessEventProcessor initialized
2026-04-21_00:00:01.620 | INFO | 0x00001FFC | Event Handling working in "inprocess only" mode
2026-04-21_00:00:01.620 | INFO | 0x00001FFC | Self crash handling enabled. Reports folder path="C:\ProgramData\Wargaming.net\GameCenter for Steam\Reports". Reports url="https://cat.wargaming.net"
2026-04-21_00:00:01.620 | ERROR | 0x00001FFC | Invalid command line parameters
2026-04-21_00:00:01.620 | INFO | 0x00001130 | Initializing selfcrashandling...
2026-04-21_00:00:01.620 | INFO | 0x00001130 | Selfcrashandling initialization finished
maybe this helps a little with founding solution ?

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Looks like something is not working between steam and game launcher? But idk

restive sage
muted ridge
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Yes

restive sage
# muted ridge Yes

I can see that your driver’s last update was on 27.07.2025. Since drivers are updated regularly to fix bugs, improve performance, and maintain compatibility with newer software and system updates, using an outdated version can lead to issues like instability, reduced performance, or features not working as expected.

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  1. Update your graphics driver
    Visit the official NVIDIA website
    Download and install the latest driver for your RTX 3060 Ti
    Restart your PC after installation
  2. Check your monitor refresh rate
    Go to Settings → System → Display → Advanced display
    Select your monitor and ensure the refresh rate is set to the highest available value
  3. If you continue experiencing issues, consider performing a clean driver installation using a tool like DDU before reinstalling the latest driver.
muted ridge
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Still same issue, still not launching at all

restive sage
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Please try to find any config file for the game.

  1. Press Win + R
  2. Paste: %LocalAppData%
  3. Press Enter

Look for anything game related: "HEAT" "CW""Coldwar" "World of tanks HEAT"

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Rename the files to old, restart, and launch the game again.

muted ridge
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i dont think there is anything related to game idk

cloud plinth
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If I update the drivers for my video card, it might break my PC and I'll have to roll back to the previous version...

restive sage
# cloud plinth If I update the drivers for my video card, it might break my PC and I'll have to...

That’s completely understandable, and it’s good to be cautious with driver updates.

If you’re worried about stability, you can take a few precautions:

  • Create a system restore point before updating
  • Download the previous driver version in advance, so you can easily roll back if needed
  • Use a clean install option (or a tool like DDU) to reduce the chance of conflicts

While driver updates can sometimes introduce issues, they also frequently fix stability problems like crashes or GPU-related errors. That’s why we recommend trying this step as part of troubleshooting. But we respect your preferences. 🙂

restive sage
# muted ridge i dont think there is anything related to game idk

Thank you for your reply. Try to check the Steam game folder:

  1. Open Steam → Go to Library
  2. Right-click the game → Properties
  3. Go to Installed Files → Browse
  4. Look inside for folders like:
  • config
  • settings
  • saved
  • user

If you find anything like that, you can try renaming those folders (same idea as before).