Why did Claude Opus 4.6 display the message 'Author anthropic is banned' ERROR403?

[foggy pier]

😫

[heavy patio]

Same bro

[foggy pier]

How is it happen?

[heavy patio]

Still not usable

I even can’t use openai and gemini

[foggy pier]

I sent an email to the customer service.

[heavy patio]

I just initiated 2 refunds because of my urgent needs in university assignments. Anyway, if this matter has progressed, feel free to let me know.

But as my observations in this discord group, it looks like the support aren’t responsive and some tickets are already over 3 weeks old.

[winged elbow]

I refunded as well, spent thousands on OR. I think it might be region block or data center block.

[winged elbow]

yeah that's worrying

[foggy pier]

Are you still not feeling well?

[empty gulch]

Same here

[hazy crypt]

Same here

[stark matrix]

Same here

[winged elbow]

Region block, what's your region and did you use proxy

[empty flax]

my region is hongkong

what should i do?

[winged elbow]

Try Gemini,
If still banned, jump ship at the moment, I guess 🤷

[hazy crypt]

My region is HK but i run n8n with OP using US VPS. But still banned I think it is account issue?

[fervent stream]

me too

[true kite]

I open a new account and able to get access to google models , so my old account was banned from using google models .

[uncut tulip]

For your new account, are you using the same region as the old account? Or are you using a VPN when creating the account or making the payment?

[trail bay]

Same here

[true kite]

I am using free account via vpn to do the test on gemini 2.0 flash lite model , it's working . so i knew i was blocked and not any engineering bugs in OR , I turn to my gemini account for api then .

[eager gust]

me toooo!

I used a Japanese VPN, and it still got blocked.

[sudden herald]

me too

[tough peak]

possible reason would be the billing address and payment method that show u're in any restricted region?

if vpn was already on

[deft yoke]

billing address issue; I tried to open a new acc with a US billing addr and it worked

it seems that once your account tops up using a banned region set in your billing address your acc is effectively banned from accessing U.S. models

mine was originally in singapore
you have to open a new account in order to access US models again

[deft yoke]

#general message

[stable arch]

same here, need help

[turbid kite]

I was surprised that Singapore is also listed in the US AI restriction list.

[deft yoke]

new org with a non-banned-region billing addr also works

[deft yoke]

#general message

[deft yoke]

same here brother

Chinese models are still accessible, just US models i guess are banned for use

[turbid kite]

Not really, all X.ai models are still accessible (Grok).

[deft yoke]

weird. then probably just google, anthropic, and openAI models are banned from access

I guess it's "reasonable" that OR had to do this to comply with US laws

(at least I'm opinionated)

anyways

switching billing addresses on an already banned acc doesn't work, you have to open a new acc or a new org to access US models again if you're not in the US

[buoyant geode]

but Singapore is in the supported countries lists of all those providers, why would OR ban Singapore?

[deft yoke]

i'm confused as well as you are mate

[stable arch]

Ugh... topped up today and now Google, Anthropic, and OpenAI models are all dead. Thought it was my billing address, so I made a new account and topped up again, same issue. So annoying😵

[turbid kite]

Try other providers. I've migrated to Requesty.

[deft yoke]

you could still get a refund in the credits page in OR

[deft yoke]

thx for the suggestion, I was just looking for alternatives XD

[stable arch]

Thanks, I already got a refund, but not being able to use OR is really making it hard to get work done... and the 5.5% fee didn't get refunded.😿

[stable arch]

If you find one and are willing to share, I'd really appreciate it.

[turbid kite]

I've migrated to Requesty, and it seems to work fine. The merit is a little bit lower service fee (5%). Just sent you the URL in DM.

[foggy pier]

Hello, I couldn't find the refund option on the points page. Could you please let me know?

[stable arch]

Go to Personal → Credits → Recent Transactions, and you'll see the refund button there.

[noble copper]

Same here. Russia. Spanish billing address

[stark jacinth]

Same here

[foggy pier]

Can Requesty use claude-opus-4-6?

[turbid kite]

Yes. They support all major providers. https://www.requesty.ai/models?q=claude

I DM'd you an invitation link. You can get a $1 credit for free.

[sullen raptor]

same

@limber laurel ping

reply to something rather than forward the message.

[errant tide]

Same here as well, got ban after top up

[rough cosmos]

If you are interested in taking legal action. Please join a group i am forming by sending me a dm

[foggy pier]

How can the refunded amount for the US dollar recharge be processed?

[foggy pier]

The refund is only applicable for the newly added and unused points.Do I still need to send it to the customer service email?

[quasi steppe]

Magnificent.
Maybe it would be easier to just send an email to affected users?
I can't tweet at @modest jolt on X because it’s restricted, and there is no support or help emails for the service.
just the Discord server Gemini suggested.

[quasi steppe]

@limber laurel, any fix for the geoblock issue?
Many users are stuck.
Other extensions offer personal routing that bypasses these location/payment filters (at least for now).
Is the company providing any migration guides or updates on this situation?
Or are we just being left in the lurch?

[limber laurel]

You have the option to appeal. Bypassing location based restrictions is against the model provider's terms of service and is not allowed

[foggy pier]

Could you please provide me with your company's email address? I would like to apply for a refund and recharge of some US dollars.