#Payment Unaccesable

50 messages · Page 1 of 1 (latest)

hasty stumpBOT
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@radiant hedge

Description:
One of method for payment using crypto using coinbase doesn't work correctly

What I've Tried:
I already use different browsers, already refreshing the page and even wait for about 30minutes.

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I'm an AI assistant - my answers may be incorrect and I cannot see screenshots. Please verify information with the OpenRouter docs.

To help troubleshoot your crypto payment issue, I need a few details:

  • What is the exact error message or behavior you see when the Coinbase crypto payment fails?
  • Which chain are you trying to use (Ethereum, Polygon, or Base)? Please specify the exact chain ID if possible.
  • Are you attempting to buy credits via the UI (credits page) or via the API?

These details will help me (and the mods, if escalation is needed) identify the cause faster.

For reference, you can see the supported crypto payment methods and instructions in the official documentation: "You can purchase credits using cryptocurrency through our Coinbase integration. This can either happen through the UI, on your credits page, or through our API..." Purchase Credits with Crypto

-# This is an automated response powered by Answer HQ. Use !mute to stop the bot from responding, or !close when your question is resolved.

radiant hedge
scenic totem
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I got same problem. Please fix it, since i have not other payments method other than crypto. Thanks

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I got "Fetching assets and selecting cheapest network
This may take a few seconds." . Seem process stuck there..

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What is the exact error message or behavior you see when the Coinbase crypto payment fails?, "Fetching assets and selecting cheapest network
This may take a few seconds."
Which chain are you trying to use (Ethereum, Polygon, or Base)? Please specify the exact chain ID if possible., Polygon and Base
Are you attempting to buy credits via the UI (credits page) or via the API? via UI credit page

untold cedar
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Same here, tried on different devices and different browsers. Didnt work

terse pilot
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Friends, hello everyone! Is anyone currently experiencing issues with topping up their wallet to pay off loans using crypto? I’ve been trying for several hours to top up using Rabby Wallet and Trust Wallet, but the Coinbase payment service won’t let me through the “Fetching assets and selecting cheapest network. This may take a few seconds…” step. My agent is stopped and this is very frustrating— can any of you help somehow? im using ETH / BASE payment, via UI

scenic totem
terse pilot
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<@&1384697330254610442> guys we really need your help here) thx

untold cedar
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@cold quartz @viscid vault Please help here

scenic zodiac
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Hey fellas are you also getting delays i dont evne know if my purchase went through at all? I used one time pay on card

gusty pebble
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same issue here, is this an outage on coinbase's end? https://status.coinbase.com/ doesn't show anything wrong with coinbase commerce though :c

image.png
Coinbase Status

Welcome to Coinbase's home for real-time and historical data on system performance.

scenic totem
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An unexpected response was received from the server.

untold cedar
scenic totem
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OMG... current balance 0.60$ would stopped out then. 😪 Please fix this... so i can top up

scenic zodiac
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Anyone having any luck? i tried once more with a direct card one time but no cigar

gusty pebble
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<@&1094455453599137872> <@&1384697330254610442>

gray aurora
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same. when will it be fixed?

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<@&1384697330254610442>

radiant hedge
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<@&1094455453599137872>

untold cedar
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Wow, no reply from team, crazy stuff.

scenic totem
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Any update ?

untold cedar
bold cairn
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We escalated it inside of Coinbase - it seems to be a bug in their UI sadly

untold cedar
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Thank you @bold cairn !

scenic totem
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Still unresolved ?

wispy monolith
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The problem has dragged on. Please resolve it. For the future, consider using multiple cryptocurrency providers.

gusty pebble
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weird stuff, my internet working fine

image.png
visual ingot
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卧槽无法支付

stuck geyser
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Hello, I have a problem. I can't pay in cryptocurrency. The loading screen is endless. I can't do anything. It tells me to wait a few minutes, but nothing changes. Does anyone have a solution?

subtle mango
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same

stuck geyser
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someone have a solution please ? about payment unacessable ?

bold cairn
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update from Coinbase: "Self custodial wallets are still down. We're pointing all users to Coinbase in the interim to avoid showing users the broken experience"

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if you have a coinbase account, that will work

gusty pebble
scenic totem
steel helm
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Any update ?

steel helm
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This isn't the first time Coinbase make this problem. You should add support for multiple cryptocurrency payments. Writing this code with AI is so fast, don't let this kind of issue hinder your profits.

radiant hedge
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is it fix?

sharp lintel
untold cedar
gusty pebble
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bois, issue fixed. atleast for me.

bold cairn
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should be fixed now

slender mist
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I cant pay and add my polish bank card

terse pilot
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<@&1384697330254610442>

Hi there,
I’m having some trouble making payments through my bank card.
First of all, at some point the website started asking me to verify my email address, even though I’ve always logged in using Google authentication. I haven’t received any verification emails since I first created the account.
Secondly, when I now try to make a payment, it asks me to confirm my billing address. I enter my details, but nothing seems to happen - the page doesn’t update, and the “Update address” button just reloads briefly and then becomes active again, without any visible effect.
I’ve got an agent running on my server using your API key to manage software development tasks, so it would really help if I could top up my balance and get things running again ASAP.

Many thanks in advance for your help!
My account email - [email protected]

viscid vault
terse pilot
sharp hedge
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Are payments not being accepted yet ? Still can't process my card payment. It asks for the verification and all but doesn't actually deduct and add credits.