I purchased credits 1 hour ago and they have still yet to show up. Will those credits still work when they are not showing up or do I have to wait longer for them to show up?
#Credit’s not showing up
upper latch
You managed to fix this bro?im having the same issue
willow needle
I purchased credits 1 hour ago and they have still yet to show up. Will those cr...
send an email to [email protected] for purchase problems
https://openrouter.ai/terms
willow needle
You managed to fix this bro?im having the same issue
send an email to [email protected] for purchase problems
https://openrouter.ai/terms
twin loom
send an email to [email protected] for purchase problems
https://openrouter....
Alright, thank you
twin loom
You managed to fix this bro?im having the same issue
Sorry for the late reply but no I still haven’t fixed it yet. Does kinda suck but I have hope it’ll be fixed soon
willow needle
Alright, thank you
but was the money deducted from your card/bank account?
twin loom
but was the money deducted from your card/bank account?
I don’t think so, no, it just said the purchase was made
willow needle
I don’t think so, no, it just said the purchase was made
ok, I have seen a few threads on here with the same issue and the cause was the user's bank account/card declined the transaction
but to make sure, send an email to the support email above for them to check for you