hazy bluff
Hey everyone,
I’m having an issue with my account. When I log in and try to access my profile, I get a 401 error, and I can’t perform any actions. Has anyone experienced this before or know how to fix it? I’ve attached a screenshot of the error below for reference.
Thanks in advance for any help!
plain mulch
**Hey everyone,**
I’m having an issue with my account. When I log in and try to ...
Try logging out and logging in
winged junco
Try logging out and logging in
I'm having the same problem for days. Tried this and didn't work
hazy bluff
Try logging out and logging in
I tried but it doesn't work
plain mulch
I'm out of ideas
ruby edge
We cannot verify your payment method. Please choose another payment method and try again****，how to resolve？
uncut finch
@hazy bluff did you delete your account at some point?
@ruby edge your error looks related to your payment. Can you try a different payment method?
hazy bluff
@uncut finch no
uncut finch
can you DM me your email
hazy bluff
@uncut finch I wrote you in DM, but it doesn't work
uncut finch
try now!
uncut finch
@hazy bluff we do see two clerk accounts with your email. So you created an account, deleted it and tried to create a new account. We are working with the clerk team to get this issue resolved. However for now we can't fix the issue. Can you please create an account with a different email.