Twice now I have sent crypto to OpenRouter and not received credits

[dense pagoda]

Please fix your system. It's an absolute nightmare to send cash to OpenRouter and just not receive credits.

https://basescan.org/address/0x86e719c606ff509324a14f6cd1ed7335cf455a95 here is the account <-- there are two transactions

https://basescan.org/tx/0xbb4ae0bac0286c74be75999af210605fcfc684c6111f1a9190e9ff66d8679ef1
https://basescan.org/tx/0xd31a69c33f01152badb672f95ae79b63ab3be080a1ff3b5a26dbc435fabc1f1d
https://basescan.org/tx/0xb15c6171d7adae524704ee5e179ac1373f12e4391888fb16e885027402608781

There are two other payments each for $1 USDC

I was credited $12 in credits total - so your system has missed one $10 payment and one $20 payment

Currently this is unusable for me. I would like the $30 in additional credits that I already paid for and then I will definitely have to find a different service provider

[echo shadow]

Hi there -- when did you make the transaction? Coinbase can take a bit to confirm and issue credits.

[dense pagoda]

Why don’t you check the transactions?

100% I’m done with you guys.

Please get your shit together but at an absolute minimum credit my account for the money I sent you

[restive ether]

Please send an email to [email protected] from email you signed up with.

[dense pagoda]

No take care of this. You've wasted enough of my time.

The $20 credit has come through now credit me the remaining $10 - the address is my account 0x86e719c606fF509324A14F6cd1eD7335cF455a95 - if that's not enough it's [email protected]

[dense pagoda]

Hello?

please process my refund. You absolutely cannot take my money and not provide service for that or a refund

[echo shadow]

cc @solar harness

[normal prism]

idk i spend crypto on openrouter a few times - and never had an issue

[solar harness]

I'll check it out today