#Cloudflare Error 524 - Throttling Issues

15 messages · Page 1 of 1 (latest)

thorny wyvern
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I've done maybe 2-3 million tokens of API calls with OpenRouter in the last ~5 hours, and now Cloudflare is preventing my access to the domain and API altogether.

Is there a better way to be "whitelisted" by Cloudflare somehow? These are paid API calls after all...

I can reach it just fine if I change IP address, so its pretty clear whats happening. Help appreciated!

next sandal
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i get the same after sending 2-3 requests

snow basalt
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one more

rich stirrup
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woah - changing your IP address fixes the issue?

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cc @acoustic wing . Will check our cloudflare settings now to make sure there isn't anything there that could be doing this

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which world region is everyone in?

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Ah i think i know what the issue is - we've been testing an aggressive rate limit on clients that have an empty user agent (which is nonstandard and makes fighting malicious traffic harder)

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Will relax this rule for now. Can anyone share if they have a legitimate reason for not submitting a user agent with their API request?

acoustic wing
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hmm I think that would 429 rather than 524 tho right?

rich stirrup
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I would have thought so, yes

acoustic wing
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I can poke around to see if I find anything too

rich stirrup
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Is anyone in this thread actually submitting a user agent? and is it working better now?

next sandal
next sandal
rich stirrup
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is it better now?