#Constant crash on startup

1 messages · Page 1 of 1 (latest)

kind jackal
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I purchased the game a year ago and have had this issue from day one.
I have sent it to support several times, but no one seems to be able to help.

When I try to start the game in Steam, it crashes, EVERY time. I have to hit the PLAY button sometimes 60 or 70 times before it starts.
It goes to the screen where I can choose New Game, Load, Options, etc.
After I make my selection, and it goes to the loading screen that is where the problem is.

Once the game is running, it almost never has any issues at all.
But, there are times when I can't play for several days!
Very frustrating!

quaint dove
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%tag bugs

exotic siloBOT
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If you experience a crash, please create a thread in #1147608045367590984 and post your entire 'Saved' folder zipped:

Where do I find my 'Saved' folder?

Your 'Saved' folder is located here:
%localappdata%\bellwright\

How do I get to my 'Saved' folder?

  1. Open 'Run' through the Windows Start Menu and paste the above link
  2. Press 'WIN + R' on your keyboard and paste the above link
  3. Open 'File Explorer' and paste the above link into the address bar

Zipping the folder

  1. Right click on the folder named 'Saved'
  2. Select 'Send To' -> 'Compressed (zipped) folder'
    This will generate a zip file you can then upload

Uploading the zip file

  1. Drag and drop your zip file into Discord
    OR
  2. Use Discord's 'Upload a File' to upload the zip file
kind jackal
quaint dove
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You may split config from saves, or upload just the most recent save you use with the rest (logs and config).

kind jackal
quaint dove
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Please upload all the things along with the save file, logs, crash logs, configs, etc.
Same thing applies, if it is too large, upload only the most recent log file (Bellwright.log, and not the backups), along with the rest of the things.

kind jackal
quaint dove
#

Might just be Discord issue.

kind jackal
#

Over several days

quaint dove
#

You familiar with pastebin.com (or similar text/code sharing site for that matter) ?
if so, you could open one of the Bellwright.log files and paste its content into that website, then share link or paste ID here.

kind jackal