#Cancelled Google AI pro

17 messages · Page 1 of 1 (latest)

nimble patrol
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You just cancelled my google one ai pro student discount subscription and google one support can't even see it even when i give them the order number...
Please can i have my one year free back ...

nimble patrol
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@odd pier

odd pier
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Hi there @nimble patrol , thanks for posting. Sorry to hear you've been having this problem with your student subscription.

Kindly follow the steps below to submit in-product feedback regarding this issue:

  1. In the Gemini App, click on your profile icon in the top right of the screen
  2. Tap on "Report a Problem" or "Feedback"
  3. Make sure to mention #discordsupport in the description, so our team can search for it internally
  4. Explain your issue.

Please let me know once you have completed these steps!

nimble patrol
odd pier
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Thanks @nimble patrol! I've shared this with our internal team for investigation. I'll let you know as soon as I have an update!

nimble patrol
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and i have something else to discuss with you , my gemini is so lazy i will share you 2 chats i have with different AI and you will see how lazy gemini is

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like every answer gemini gives me are way less detailed when i ask too ...
gemini is a good product and the model is great but it's lazy and i don't know why

odd pier
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Hi! I'll get back to you with a response here in this thread. Could you kindly remove your personal email address?

nimble patrol
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( it's in french so you will have to translate sadly )

nimble patrol
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oh i can't post the chatgpt link ...

odd pier
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Sorry you've been experiencing this.. In this case, could you please raise a new thread, since we're talking about a different issue now?
And in the new thread, instead of sending the link, please share screenshots instead 🙂

nimble patrol
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ok thanks

odd pier
nimble patrol
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hi @odd pier still no return from your team , and still don't have AI pro back ...