.ac.uk mail is not eligible

[buoyant yacht]

i'm a student from QueenMary, when trying to apple for student discount, i find that ai assistant can only accept .edu mail.
i need help!!
attching my ticket number is T-B87677@zenith wigeon@round echo@slim crag

[slim crag]

please email [email protected]
this is community help so not much we can do

[buoyant yacht]

honestly i have tried 3 times, but ai assistant only want .edu mail not my .ac.uk mail.😭

[signal oyster]

it's ans . maybe get a fri who got .edu and ask for help : ))