#Agent broken
1 messages · Page 1 of 1 (latest)
hey man, would you mind sharing a screenshot of the error or something like that?
I wish it’d was an error but it’s just that it remains thinking and never responds
@rigid silo that for infinity
are you using any specific model?
also, I know for a fact that it may be caused by your current active session (either opened for too long, or just buggy), try to log out of your account and restart cursor
also, check for update manually
I’ve reinstalled the app, but this actually might be a good idea
after the first thing
Let’s see how it goes…
yay!
Didn’t work 😭
man :(( oh well, @magic pollen don't want to trouble you, but i'm out of option, are there cases like his?
And I wrote cursor support but I’m just getting treated with the ai support agent
I might be having the same issue. I do get the hanging a lot as well but the terminal doesn't work at all for the agents. No matter what command it runs, it returns some cached output. Makes cursor completely unusable.
Yeah… shall try again maybe?
Update Cursor, and send us your About
On the top left, Help > About
Copy and send it here, I'll forward your request to the team
Also, create a bug thread on the forum https://forum.cursor.com/c/support/bug-report/6
Send the full about 🙃
Can I here?
Version: 2.6.20
VSCode Version: 1.105.1
Commit: b29eb4ee5f9f6d1cb2afbc09070198d3ea6ad760
Date: 2026-03-17T01:50:02.404Z
Build Type: Stable
Release Track: Default
Electron: 39.8.1
Chromium: 142.0.7444.265
Node.js: 22.22.1
V8: 14.2.231.22-electron.0
OS: Darwin arm64 25.3.0
.
Alr, Ty
@magic pollen any news? Idk what tomorrow is for you haha
Follow up on this
Hey @safe shoal, sorry for the delay 😔
Could you share a Request ID of the chat conversion where the error occurs?
8afef700-ae04-4c50-9890-17ac600eb1d3
But basically on any chat
Did the team say anything?
the team is actively looking to it right now!
Thanks! Do you think there’s any ways I can extend the duration of my credits or get a compensation?
You’d say ETA < 24?
normally yes! for the other questions, i'm asking arround.. but can't promise you anything, tho first let's see what was the culpript!
Alr! You keep me informed
will do!
Hey, idk if it was on you but it’s fixed now!
Wait never mind… stopped working… it worked for some time tho
@rigid silo there’s smth rlly weird, it’s not working but if I close the app and open it again, the first message if sent in like 10s after opening it works
Sorry for the ping btw; just letting u know
@safe shoal message from the team, you might want to check with them directly! at least they are already aware of the problem and will help you find a solution!
Hey @rigid silo I think I pinpointed the issue to some kind of bug with the skills and rules
Is there any way to reset those?
Or start cursor without it
Hey @safe shoal
You can rule out these skills and rules in general based on project instead of users
Hey!! I got it fixed!!!
Let's go!!!
Happy that @rigid silo was able to help.
If anything @ or just create another thread
❤️
I figured it out myself with ChatGPT at the end lol
And the error log
Shall I post the answer somewhere for other people
I’ll just tell you in case someone asks later on
You can always do that for sure
It was all this setting where you can migrate the skills and everything from Claude code… ig smth was broken in Claude or codex and it broke that down
I disabled it, restarted cursor and done!
Btw, where can I leave suggestions to the team regarding the new glass UI?
I can pass it along
or you can send it on the forum