I’m a new user getting the error Too many free trial accounts used on this machine (Request ID: 6955f055-d710-4f16-a326-5b1768c11936). This is my first time installing Cursor. Please reset the device fingerprint or whitelist my machine.
#I’m a new user getting the error Too many free trial accounts used on this machine
sacred cape
amber wind
Hello @sacred cape,
I hope you're doing well. It appears that the system has registered multiple uses of the trial or backend, which may be interpreted as exceeding the intended usage limits. Even if you attempt to change the machine ID, this notice may persist until the restriction is lifted by purchasing the subscription.
Thank you for your understanding, and please feel free to reach out if there's anything I can assist you with.
sacred cape
Hello <@1386266625740767294>,
I hope you're doing well. It appears that the sys...
Honestly speaking this was my first time using cursor... I have never before used cursor atleast not me... And this is account is created with my valid Gmail not any temp mail
What should i do now?
amber wind
Kindly sent your mail directly as I'm looking forward to escalate this to the team directly.
drifting wasp
Kindly sent your mail directly as I'm looking forward to escalate this to the te...
Hi, @amber wind . I have a similar issue and would like to just pay to use Cursor (I don't need the free trial), can you allow me to send you my email address directly as well so that you can help escalate for me? I've been emailing [email protected] but the AI Sam doesn't respond... Thanks in advance for the help 🙏