#wowhead-feedback-support

1 messages Β· Page 34 of 1

umbral rivet
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also do i just add the lines at the bottom of the page or any specific area they have to be put in?

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will do, cheers bud

cinder goblet
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you can put them at the end of the file

umbral rivet
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πŸ‘Œ

twilit pewter
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sorry for the false hope every time that it loads part of the site for 1 minute. hope you understand

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PM-ed you my IP as well

umbral rivet
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will this fix not work if the file is labeled a text file? not sure if i messed up or not but the fix didnt work, but the file is now also listed as a text file, while the original is just "file"

cinder goblet
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it needs to be just file dont save it as a .txt or anything

umbral rivet
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oh ok will try again, thank u!

cinder goblet
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you can verify that the change is live by doing a nslookup wowhead.com and the IP that comes back should be the same one you put in the host file

umbral rivet
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weyy it works, thanks Kday and aubrey!

twilit pewter
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While still slow and/or unstable it seems the situation has improved slightly. I think I loaded 99% of the instart.com site!

cinder goblet
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Did you disable cache @twilit pewter

twilit pewter
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No

cinder goblet
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can you try that and see if it loads still

twilit pewter
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is that ctrl+F5 or something else?

cinder goblet
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Its in the dev tools for your browser so do CTRL SHIFT I

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On the panel there is a network tab

twilit pewter
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I'm in the network tab

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oh I see a checkbox with disable cache

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that must be it

cinder goblet
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yah

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CRTL + F5 does reload and bypasses cache on Chrome I believe

twilit pewter
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So far it has loaded the basic black text and blue links in a long list with bullet points etc

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but it's still loading

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cookie popup loaded

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still loading

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done loading. part of the site layout made it, but not much.

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total loading time: about 4 minutes

cinder goblet
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oof

twilit pewter
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ok, so ehm... this seems to be the most progress so far, so if anyone has questions or followup instructions, I'm all ears

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wait.... waitwaitwaitwaitwait

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I have, a tab, with instart loaded AND the network tab in my console open

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load time 1.62 min

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So yeah, stuff is happening and stabilizing

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another tab, site loaded in 2.34 min

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can anyone else using KPN chime in?

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I know it's like 3:55 am, so yea

twilit pewter
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Time for bed for me now. Just wanted to say, there has been progress. the affected sites now load, albeit slowly. Think 1.5-4 minutes.

faint fossil
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Just going to repost this cause there was a lot of stuff going on there for a min. I was looking around at the new classic gear planer which is very cool, and I found some items I am pretty confident aren't in the game. https://classic.wowhead.com/item=20349/90-green-frost-staff
Thanks for all the great products!

teal dragon
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@faint fossil Yep, there will be items like that in the database because they exist in the data. That specific one is listed as Deprecated on the right side.

faint fossil
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I saw that, I don't know how difficult it would be to exclude depreciated loot from the selection menu but that could definitely help new players out

teal dragon
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I'll pass that request along for consideration. πŸ™‚

misty abyss
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how do i join channel on my mic

teal dragon
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@wanton steppe @jaunty hound @frigid ingot @pale thorn @fickle osprey @frank charm @verbal heart @twilit pewter @regal crest @outer dirge @chilly forge @loud rivet @tropic bramble are any of you (or others from EU with the connection issue) able to load http://everquest.allakhazam.com/?

outer dirge
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Nope

wanton steppe
tropic bramble
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me neither

teal dragon
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Thanks, helps us to rule something out.

frank charm
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Can't load it. Can't load fanbyte either

teal dragon
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Wowhead, Fanbyte, and others use AWS through Instart, but the AKZ site used another provider through Instart so it helped us to rule out AWS.

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Appreciate you all checking. Sorry this is persisting.

jaunty hound
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@teal dragon cant load it but given the workaround it seems that it is in start. Sites that don't use it (e.g go to CloudFront directly) work just fine.

teal dragon
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Yeah it's just a matter of convincing them I guess. Apparently they aren't getting complaints from their other customers.

jaunty hound
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I had this issue with CloudFront as well where we were the only customer having issues on one of the POPs, but at least AWS did dig into it :) instart seems a bit dodgy.. ;)

grim relic
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right so i came in here to ask why the last couple of days wowhead isnt working, but readin back now it seems KPN (NL) has troubles? i have the same, KPN Provider cant acces wowhead or fanbyte

teal dragon
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That's one of them, yes, we're still pushing Instart to address the issue.

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A VPN can help you access the site in the meantime.

bold umbra
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I assume that if I'm in Belgium, KPN is also to blame? For now, I'm using proxysite.com, since I'm at work and can't use a VPN

grim mantle
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I have edited my hosts file as above to get to Wowhead, that method is working fine for me now. I can't access the other site someone asked about though or fanbyte itself. I'm in Netherlands and my isp is Kpn/Telfort, gave some other info yesterday to Sas. If there's anything further I can do to help with diagnostics, let me know.

bold umbra
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@grim mantle At this point AFAIK noone at Wowhead can do anything apart from keeping in contact with Instart to push them to fix it. The problem lies with Instart, and Wowhead can't do anything short-term to fix it. Long-term they might be able to look into alternative CDN providers, but that's not really something you can do on a moment's notice

vagrant glen
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Hey there

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are there 2 separate discord webhooks for retail news and classic news?

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if not: will something like that be implemented at some point?

plucky fractal
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There are no seperate webhooks for BfA and Classic, and there are no plans for such implementation currently @vagrant glen

twilit pewter
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wtf, it was done loading, but...

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background color loaded now

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with loads I mean, most of the site

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the second attempt looks pretty successful, but I don't know how much could be missing

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guess the hotslogs logo didnt make it in at least

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and 4 images in the join fanbyte box

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possibly something above the search box

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btw, fellow KPN-ists, do you get the timeout error from loading this allakhazam site? Because for me the load time is just t... long. 8 minutes.

outer dirge
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It's still the same problem.. wowhead would also load tiny snippets like once every hundred reloads

twilit pewter
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yeah if it's once every hundred reloads that's another story, but it sure is the same problem

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anyway, this issue is frustrating enough so I shouldn't bother you too much

slow mirage
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I know VPN's migth get me banned for account sharing etc, but if I use a plugin vpn in a spesific browser and only use that browser for wowhead I should be fine? πŸ€”

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Just installed "Touch VPN" in my firefox and set it to germany and it works all fine, just not sure if it affects stuff outside of my firefox πŸ™„

crude urchin
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No, it doesn't

formal wren
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Fellow KPN-ist here, I have had trouble visiting the site for the past few weeks, every first time I opened it every day. ERR_CONNECTION_TIMED_OUT. Any logs I can provide to help?

bold umbra
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@formal wren AFAIK Wowhead has done all they can. It's now up to Instart to fix it

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All we and wowhead can do is push on Instart

frank charm
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And classic is in 8 hours and 50 mins, could not come in a worse time, many people will go to thotbot(wowhead classic) :(

verbal heart
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Hosts workaround works here (as I can reach/ping 159.180.93.9 fine), the everquest example indeed just loads a looooong time here on KPN

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Doesn't time out, probably same case where it'll slowly load some parts of the site after many minutes

formal wren
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What are the (sub)domains which can be pointed with that IP in hosts?

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Every subdomain?

crude urchin
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classic and ptr. Besides that you can add subdomains for site's locales

wheat lagoon
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i cant get in

wheat lagoon
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why do i keep getting warned for terrible reasons

cinder goblet
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For anyone that cant access the AKZ site do you get any sort of errors?

runic herald
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I'm trying the access work-around, but wow.zamimg.com is still giving issues, taking very long to connect. When I ping it, no issues are found though:

ping wow.zamimg.com

Pinging wow.zamimg.com [159.180.93.9] with 32 bytes of data:
Reply from 159.180.93.9: bytes=32 time=243ms TTL=48
Reply from 159.180.93.9: bytes=32 time=243ms TTL=48
Reply from 159.180.93.9: bytes=32 time=243ms TTL=48
Reply from 159.180.93.9: bytes=32 time=243ms TTL=48

Ping statistics for 159.180.93.9:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 243ms, Maximum = 243ms, Average = 243ms
twilit pewter
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zaming requests seem to take long for me, hence the very long loading times on the things that do load

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but not sure if I can really pin the blame purely on that

wide otter
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can't load the site

twilit pewter
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oh, wowhead works for me without workaround now

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instart does not

jaunty hound
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@runic herald that is quite a long response time on those pings..

runic herald
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that host has been acting up for weeks

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Eventually it works, but it affects several sites I visit on the first load

jaunty hound
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@formal wren i would not recommend pointing more than those specified, even though I've personally also managed to get fanbyte.com to work through that workaround

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@runic herald which provider/country are you on?

runic herald
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The Netherlands / KPN

jaunty hound
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ok, it still shouldn't take 243ms for a ping RTT

runic herald
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From my office I had 0 issues

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I could also access wowhead without the workaround

jaunty hound
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from office you are on a different network, thus routing can be different - thats why it would work without workaround

runic herald
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yup

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Different provider even I believe

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On top of that, our exit is about 20~30km from our location due to a tunnel

jaunty hound
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I assume you can't ping 159.180.84.2 ?

runic herald
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Doesn't look like it

jaunty hound
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unfortunately I don't have any other IPs to direct there unless we can find another CDN POP that serves those sites.. That's something Wowhead team might be able to provide us with potentially.. But so far only those 2 addresses serve the traffic to my knowledge

runic herald
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My 4G connection (also KPN) works fine though πŸ˜„

jaunty hound
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yeah, i have same with my providers in Sweden - mobile works.. thats because in reality traffic goes very different routes

viscid heart
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i con only provide my ping target with 159.180.84.14 but that probably does the same

cinder goblet
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Can you guys try this IP 159.180.83.131

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its located in texas but just curious

jaunty hound
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yeah it responds too

runic herald
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114 ms (which is correct for texas)

jaunty hound
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it does seem a tad faster RTTs for me

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use that IP then and see if it goes faster for you

cinder goblet
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and if you set your host file to point to that does it load faster than the CDN trying to point to you a edge node in EU

jaunty hound
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I'll add that IP to the list of working ones. Thanks @cinder goblet

runic herald
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Doesn't solve the initial load for me

cinder goblet
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clear your cache

runic herald
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Which one, DNS or browser?

cinder goblet
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broswer but make sure your DNS is pointing to the correct IP

runic herald
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yeah tested with ping

cinder goblet
jaunty hound
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given images load eventually i would assume so πŸ™‚

runic herald
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Hmm oddly enough the 4th ping is hanging πŸ˜„

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Oh, just windows being windows, output hang

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After changing to the Texas IP:

ping wow.zamimg.com

Pinging wow.zamimg.com [159.180.83.131] with 32 bytes of data:
Reply from 159.180.83.131: bytes=32 time=114ms TTL=53
Reply from 159.180.83.131: bytes=32 time=113ms TTL=53
Reply from 159.180.83.131: bytes=32 time=113ms TTL=53
Reply from 159.180.83.131: bytes=32 time=114ms TTL=53

Ping statistics for 159.180.83.131:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 113ms, Maximum = 114ms, Average = 113ms
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Cleared browser cache, did a full reload, hanging 😦

jaunty hound
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humm

runic herald
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I'll try without ublock

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meh no difference

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It's just this particular host and I've had that for at least 2 weeks (not always)

jaunty hound
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well, for now - given all the mess with Instart, I would suggest go to the option that works but might not be performant.. better than nothing πŸ™‚

cinder goblet
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wowzaming points the IP the EU folks are having issues with

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159.180.84.14

runic herald
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Yeah, I'll swap back to the other IP and I can at least load it and have it in the cache

jaunty hound
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@cinder goblet yes, thats the "default" DNS resolution, i meant if 159.180.83.131 actually responds to wow.zamimg.com

runic herald
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Roughly speaking 280ms per asset on 93.9

jaunty hound
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with browser cache (and not having Disable cache in Dev Tools) it should be fast on second load

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do remember that you have it currently on "Disable cache" as you run with DevTools opened πŸ™‚ But thats basically gives you a "clean load" every time

runic herald
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yeah πŸ˜„

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304 still gives a 250ms o.O

jaunty hound
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im getting about 200ms, which isnt too bad...

runic herald
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does it still do a roundtrip?

jaunty hound
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yes to get the 304 i think it does

cinder goblet
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Can anyone that isnt able to load the site able to a curl for me?

jaunty hound
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basically browser sends "has it been modified since i last fetched it" and when it gets 304 it gets no content back and just returns empty body.. so you save the DL time on that

runic herald
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does windows have that by default? I don't have my linux laptop with me

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Perhaps git bash has it

jaunty hound
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shoot. i can do that for you

runic herald
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Alright, gimme the curl and I'll give it a shot

cinder goblet
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for i in seq 1 10; do curl -k -Lvso /dev/null http://159.180.84.14/ -H 'Host:wowhead.com' 2>&1 | grep HTTP; done

jaunty hound
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urghm you know that wont even work, right?

cinder goblet
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Im testing from Denmark and Netherlands and I get responses but its not as fast as it should be

jaunty hound
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because that IP routing doesnt work, so you will never get a connection

runic herald
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I've started it, but it's taking some time πŸ˜„

cinder goblet
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it works

jaunty hound
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not from here

cinder goblet
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and if you change the IP to the texas node?

runic herald
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Stopped without output

jaunty hound
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nothing so far.. the reason why it doesnt work towards 84.14 is because peering doesnt work, so server never gets my request even.. Texas one doesnt work either btw for the curl

cinder goblet
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it should spit this

jaunty hound
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the one in my workaround in the pin works like it should

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it doesnt for the one Texas one nor does it for the broken from EU πŸ˜›

cinder goblet
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hm

jaunty hound
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like i said, peering is a b*&%#!

runic herald
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What's causing the issues?

jaunty hound
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Well internet is many parts overlaying, and there are many routes a request can take.. one ISP routes to another, etc.. So right now there is a broken route to certain addresses.. OR the endpoint address is simply malfunctioning.. I had similar case with AWS Cloudfront when a certain PoP was broken only for our traffic

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so right now, Istart CDN that Wowhead uses needs to take action and figure out why certain ISPs have peering problems towards them and which of the providers in between has issues

runic herald
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What about temporarily changing the DNS to the other IP with lower TTL?

jaunty hound
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for some people it sometimes works is because their ISP (or another vendor inbetween) sometimes does cost optimizations and routes traffic differently depending on different conditions

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you mean for Wowhead to do that?

runic herald
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yes

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and the asset host

jaunty hound
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I think this will cause degradation for many more users, if it will work for them at all. Wowhead mentioned that its only a small portion of unlucky users in EU

runic herald
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Hmm okay

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There are probably work-arounds but I don't think it's worth doing, at least not if they are already on the issue πŸ˜„

jaunty hound
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I suggested having either a temporary DNS that we can use for instance, something that could do the trick for those who have problems but it has other complications.. also depending on what DNS provider one uses - there are TTL-based routings one can do on DNS level, but all that might - as you say - not be worth the hassle for a small portion of userbase

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And they are, but current workaround makes it "workable" I believe.. for some a bit more than for others

runic herald
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Just have to not forget to remove the host file changes πŸ˜„

jaunty hound
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Yeah πŸ™‚ I did it on entire network level so it will be fairly easy

runic herald
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πŸ˜„

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This pc is pretty much the only one that uses it

twilit pewter
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So ehm....how long should wowhead work before we can say we don't have that lucky window of time where it works?

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besides, how does wowhead load while instart still times out?

viscid heart
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not zamimg (zam image)

twilit pewter
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yeah I did, it's zamimg, not zaming, oops

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zamimg loads instantly for me btw

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wowhead pretty much takes 0.5-3 seconds to load

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and then communicates with other sites for about 10 sec or so (normal right?)

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I just dont exactly get why wowhead would be working for me while instart does not. Did wowhead make me skip it or something?

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but yeah, just need a timeframe of how many successful loads and how long before I can declare it to be working for me.

cyan cedar
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Anyone else seeing a lot of "Secure connections failed" errors for like the last few days?

Edit: Nevermind

cinder goblet
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Peasant it has something to do with routing

twilit pewter
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what do you mean to tell me by saying that?

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I mean, seems to me that info might be useful in combination with some other info, but on its own I fail to see exactly what use it is you're saying.

cinder goblet
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Users in EU were saying the site loads just fine while on mobile but wont while trying to access via their computer

twilit pewter
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did it look like I wasn't aware of that somehow. I know I suck at communicating, so it wouldn't surprise me if I messed up somewhere along the line. I'm talking about the affected connection, though. The affected connection seems to be unaffected for now and I was wondering how long I should wait before being 100% sure about that fact.

alpine panther
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Yea, I use the isp KPN in the Netherlands and I cannot access wowhead via pc, laptop or mobile on wifi. Mobile with dataplan from the same ISP works fine for me.

twilit pewter
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I may be wrong, but the sooner I can confirm that I'm unaffected, the sooner whoever is trying to fix it can do the same thing for me, which may help some others. Others may need another solution.

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but yeah, I think I'll take a step back, because I notice I'm a bit too stuck on this, and I don't easily notice. Just ehm... mention me if you need me

weary gull
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it just started working for me again from the Netherlands, after not being able to route for a few days

cinder goblet
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@weary gull Is this without modifying your host file?

weary gull
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yeah, didn't want to touch the hosts file

alpine panther
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it worked for me for about an hour, now it does not anymore, from the netherlands

weary gull
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tried to access the site every now and then throughout the days and got connection error

twilit pewter
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havent kept an eye on the site for the hour between 7:15 and 8:15, but it still works for me. so maybe I did beat the 1 hour mark

viscid heart
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to0 stole your connection!

gilded girder
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yes I can connect again from the netherlands πŸ˜†

alpine panther
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i can as well right now

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@gilded girder do you also have KPN as an isp?

gilded girder
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yea

weary gull
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just in time boys!

gilded girder
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C:\Users\Ketho>tracert wowhead.com

Tracing route to wowhead.com [159.180.84.14]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  mijnmodem.kpn.home [192.168.2.254]
  2     9 ms     4 ms     4 ms  195.190.228.103
  3     4 ms     4 ms     4 ms  139.156.98.101
  4     4 ms     4 ms     4 ms  rt2-rou-1022.NL.eurorings.net [134.222.129.238]
  5     6 ms     6 ms     6 ms  asd-s17-rou-1041.NL.eurorings.net [134.222.48.235]
  6     8 ms     7 ms     7 ms  ae-6.r25.amstnl02.nl.bb.gin.ntt.net [80.249.208.36]
  7     7 ms     8 ms     7 ms  ae-18.r25.amstnl02.nl.bb.gin.ntt.net [129.250.2.108]
  8    16 ms    15 ms    15 ms  ae-7.r25.frnkge08.de.bb.gin.ntt.net [129.250.3.76]
  9    14 ms    14 ms    14 ms  ae-5.r00.frnkge07.de.bb.gin.ntt.net [129.250.4.185]
 10    14 ms    14 ms    14 ms  ae-2.a01.frnkge07.de.bb.gin.ntt.net [129.250.4.239]
 11    14 ms    13 ms    13 ms  213.198.52.102
 12    26 ms    18 ms    19 ms  159.180.79.240
 13    25 ms    20 ms    19 ms  159.180.79.243
 14    18 ms    18 ms    18 ms  159.180.84.14

Trace complete.
cinder goblet
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The MS on that traceroute looks like it should

weary gull
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this is mine on tele2

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tracert www.wowhead.com

Tracing route to www.wowhead.com [159.180.84.14]
over a maximum of 30 hops:

1 <1 ms <1 ms 1 ms 192.168.1.1
2 74 ms 17 ms 16 ms ip1-0-208-87.adsl2.static.versatel.nl [87.208.0.1]
3 23 ms 23 ms 23 ms ae6-0.br04tc2.versatel.net [212.53.25.197]
4 25 ms 25 ms 24 ms ams5-core-1.bundle-ether6.tele2.net [212.151.190.0]
5 25 ms 25 ms 25 ms ams-core-2.bundle-ether9.tele2.net [130.244.82.57]
6 25 ms 23 ms 24 ms 130.244.200.19
7 29 ms 29 ms 29 ms adm-bb4-link.telia.net [62.115.137.64]
8 30 ms 31 ms 31 ms ldn-bb4-link.telia.net [62.115.113.239]
9 31 ms 31 ms 31 ms ldn-b5-link.telia.net [213.155.132.197]
10 31 ms 32 ms 31 ms instart-ic-304721-ldn-b5.c.telia.net [62.115.38.154]
11 41 ms 31 ms 29 ms 159.180.80.243
12 30 ms 30 ms 30 ms 159.180.84.14

Trace complete.

unkempt pasture
#

Started to work for me now.
Telenor - Sweden

granite haven
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Thanks all for the info!

jaunty hound
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Same - seems to work now

wary meteor
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Nice, same here

granite haven
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πŸ‘

compact wyvern
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hi

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i need help with wowhead site

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hi i have clicked favorite on some equip on the wowhead page and now i try find all the things i clicked favorite on.

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where do i go

crude mason
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πŸ‘Œ

teal dragon
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@compact wyvern a favorites menu should appear at the top next to your username.

analog abyss
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Wowhead works again for me

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just in time for classic!

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Telenor - Sweden

compact wyvern
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OMG i can`t belive i did not see that i have looked all over the internett to find it and in all settings everywhere!!!

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thanks allot

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@teal dragon

teal dragon
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Everyone who has previously been experiencing trouble accessing the site from the few EU countries/ISPs discussed over the weekend: you should be able to access our site, as well as other Instart sites, again at this time. We're sorry for the inconvenience caused during this time but appreciate you all bearing with us.

Special thanks to those who spent their own time trying to help others bypass the issue (Aubrey in particular) and to every single one of you who took the time to run (and learn to run) network tests to help track down the issue. I'm thrilled it's back up, just in time for Classic launch. Have yourselves a good week! whrocketa

If you enabled overrides that Aubrey or others helped with, please make sure you go and remove those. I'll leave the pinned post in place for the time being.

frank charm
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It works now, Thank you Sas and everyone πŸ˜„

chilly forge
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Yup works now and thanks!

frigid ingot
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It is working again, thank you Sas :)

twilit pewter
#

working for me. thanks for your effort, too Sas148

runic herald
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Can confirm it works

modest cedar
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Hi! Uh for me, the banner for Classic is loading very wide and spread out, with a blue background gradient. The Eternal Palace banner did that for me until a week later or so something fixed it. I can upload an image to show it. I'm running Firefox Quantum 68.0.2.

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(Not sure if it's okay to upload the image so just making sure first.)

teal dragon
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Of course it's okay, screenshots are helpful.

modest cedar
#

I do run some addons with Firefox: Facebook Container, Ghostery, Kee, Rikai, uBlock Origin (though I whitelisted y'all, plus I have an account I pay for), and Video Download Helper

teal dragon
#

That's how it's supposed to look actually.

#

However we did remove it from the front pages because we replaced it with a prettier one, that version will be seen elsewhere (like in the database).

modest cedar
#

Ah okay. I thought I had something going on my end cause the Eternal Palace one was like that too for a bit. Then it went fancier. Okay good. Thought I had something breaking on my end.

#

Thanks!

teal dragon
#

So, announcements are things that our content team can do on the fly and that prettier one takes longer because dev work. So, we often start with a not so pretty one and then switch it up once the devs finish. This type of content highlight area is new though, I believe Eternal Palace was the first one, perhaps one right before that.

runic herald
#

Any clue what could cause this to keep appearing in ff mobile?

#

Even when I close the tab, this notification persists and I have to close ff completely for it to go away. Only WoWhead does this

teal dragon
#

I'm sure there's some sort of setting but there's a muted video on our site, it appears to be giving you the option to unmute it. I'd check your FIrefox settings on mobile, see if there's a way to disable that.

jagged siren
#

When I try to switch to "Live" version of a page, it redirects me to Classic version. Is it same for all?

deft veldt
#

Is there a way to filter out the Classic news posts on the homepage or any other Blizzard news for that matter? I would only want content that is relevant to current WoW, that is to say BfA, to show up in the front page.

#

For instance if there was a Blizzard promotion in another game to get an in-game mount I would still want it to show up but if it it something such as a Hearthstone update, with no bearing on WoW, I wouldn't want that to show up.

#

I'm a idiot. There is a little drop down menu to filter posts out.

rancid copper
#

Is it possible to NOT have a new 'updated queue times' post in the webhook all the time...? If people care they can keep the one article open and just refresh it. It's super spammy to have it post/repost all the time.

white blade
#

@jagged siren : My problem is similar, I click on a link to a live page and it sometimes sends me to the classic version. Also, and particularly annoying, if you click on the Wowhead logo to go to the home page, it sends you to the classic homepage.

modest cedar
#

Ah thanks for the explanation yesterday, Sas. I had to take off right after I posted that last bit. Appreciate it!

tall cosmos
#

clicking a link from webhook that leads to live site page, then clicking homepage icon links to the classic homepage, it feels really unintuitive, sometimes don't notice that you're viewing the classic version of the site if you're not paying attention.

teal dragon
#

@tall cosmos Can you give me the URL you experienced this with? I'd like to take a look. That shouldn't happen.

regal hollow
#

it may be that he's referring to the wowhead rocket above all the dropdowns like "News", "Leveling", "Database" etc directing you to classic.wowhead.com while viewing any retail stuff

teal dragon
#

Ah yes, I see that now. Not sure if we did that intentionally or not, I'll look into it.

regal hollow
#

yeah I have to agree that it being like that is annoying, but I were able to look past it due to Wowhead needing all the Classic based traffic.

#

in regards to the mentions that other sites were essentially ripping off all the Classic posts, and more or less stealing said necessary traffic.

tall cosmos
#

@teal dragon https://www.wowhead.com/news=294761/retail-hotfixes-for-august-27-eternal-palace-items-siltwing-albatross?webhook - and yeah it is as selatharia described, the rocket at the top of the page. That's what i've always used to go back to the front page of the site, feels weird to look at live site articles and have that link back to the classic site imo

teal dragon
#

I don't necessarily disagree. I use the logo in the same way. We'll reevaluate it this week. It's like it is right now because of Classic's launch. We often change the logo to celebrate holidays and game/expansion launches. It won't always behave this way. Sorry for the inconvenience in the meantime.

tall cosmos
#

fwiw i just double checked the site homepage sans-webhook and it does the same thing, so that was unrelated i guess

jovial forge
#

I was wondering if there is a reason that certain items redirect me to classic wowhead? Like the lofty legguards... just redirects me there instead of the normal post about them.

teal dragon
#

That's intentional right now, the majority of people using the site want the classic version. In the meantime if you're on a classic page and you're certain you want live you can click the 'Live' button to send you to the retail version.

jovial forge
#

It is on live. When i type those items into live, it redirects me.

teal dragon
#

This only applies to items from Patch 1.13 or older.

jovial forge
#

That's unfortunate.

#

At some point will it go back?

teal dragon
#

Yes, I know what you're saying. We're intentionally sending people to classic right now because the vast vast majority are actually looking for classic while actually being on retail. Clicking Live after getting to the page will send you back for now.

#

Most likely, this was implemented as a temporary measure but we'll reevaluate in the next week or two.

#

Having a page exist in two versions of the game is complicated, we're trying to balance it as best we can. We tried putting messaging up about visiting classic, "did you mean to visit on Classic?" but we were still having trouble with users being confused as to why the information didn't match properly. In this case, since the majority are actually looking for classic, we opted to force it. But for the few, such as yourself, that want an old database page on retail/live you can click the 'Live' button to get back to it for now.

jovial forge
#

Ah i see, since I didn't have my page in full mode, I couldn't see the button. Now that I know that, it's something but still unfortunate it auto directs me from live to classic.

brave yoke
#

Did you get a chance to review my post about rogue crit from a few days ago?

sullen sapphire
#

Not a support but i have one question related to battlepet we see on website: how do you know the possible breed for each wild battlepet ? it's somewhere in DB2 or you collect this information with the addon ?

proven fog
#

I would like it if the WoWHead page didn't default to Classic when I keep clicking on Live. Any time I refresh the page to look at token prices or see if new things have popped up, it defaults back to the Classic page.

plucky fractal
#

@proven fog Are you talking about the homepage?

proven fog
#

Yes.

plucky fractal
#

Are you refreshing by clicking the Wowhead logo, or how?

proven fog
#

Yes.

#

Sometimes F5, sometimes I hit the circle. It depends on how many hands I have.

plucky fractal
#

That is currently indeed sending users to the Wowhead Classic page (Sas148 explains why just above in this channel). For now you should use F5 or the refresh button of your browser.

proven fog
#

Okay, still don't like it.

plucky fractal
#

Understandable, and looking at Sas' comment it should be temporary.

tawny blade
#

To further clarify, based on analytics, the vast majority of people were staying on the BFA-versions of quest and item pages, instead of going to the classic page. we are concerned they will get a bad impression of the site, as the retail versions of obsolete quest pages have the wrong rewards, no maps, or the wrong maps

#

We'll be re-evaluating how the homepage logo works later today, but the redirects on obsolete quest pages will likely stay a bit longer. feelsbadman when 80% of traffic on a quest page is going to a version with 0 info and red text saying the quest no longer quests

hardy bloom
#

Jesus - even with the big popup? πŸ™„

crude urchin
#

even Psyduck

tawny blade
#

I know, I was super sad

#

the breakdown on some quest pages was like 75% wrong / 25 % right

hardy bloom
#

Maybe like an informative banner on those red quest pages or the ones where it’s really frequent? IE - β€œThis page is for retail wow(or expac name), you may be looking for classic wow which can be found β€œhere” (clickable link)

#

Like specifically on the ones with the worst ratio

tawny blade
#

That's part of the popup/slider 😦

#

if people are going to ignore a flashing/animated object, I think they'll tune out a static banner

viscid heart
#

<marquee>Look you are on the wrong page!</marquee>

crude urchin
#

alert("Look you are on the wrong page!");

karmic dome
#

Might be a good idea to add something near the comment section too

#

If they go straight to the comments and scroll fast through the page then they might not even see the message

stoic acorn
#

I've said this before, but just to make sure the sentiment is known: All of this is insanely annoying to people that only play retail πŸ˜’

#

Have you looked at where people are coming from when they hit these removed quests? If they are coming from Wowhead's internal search maybe you can automatically link them to classic.wowhead.com? My guess would be though that most are coming from external searches.

hardy bloom
#

There’s problems there

#

IE people looking for old quests to see if they still exist, quests that still exist and were just changed, etc

#

If people are going to be dumb I’m not sure you can fully counter that

stoic acorn
#

Oh I absolutely agree there are problems there, but it's better than the "redirect virtually everything to Classic" that is happening now.

unkempt willow
heady storm
#

So... apologies for being abrupt, but am I correct in understanding that the webhook bot will post either ALL news (including Classic) or Classic ONLY, meaning that there is no normal WoW only option?

I went ahead and removed the webhook from my server due to people finding it increasingly obnoxious to filter through so much Classic news.

Are there plans to make a webhook that excludes Classic news?

heady storm
#

That sucks, but it was kind of the final straw today when we looked through all the posts and didn't even see a "today in Mechagon/Nazjatar" post, just Classic, Classic, Classic.

#

I'm putting up a poll to see about re-adding it, but the results are leaning towards "no" right now.

tawny blade
#

Today in Nazjatar was put on pause as we evaluated traffic to it, and it's been steadily losing interest these past few weeks. Not much traffic to the articles, or related database items. we are still covering retail news like the hotfixes and AV updates, and had 4 longreads last week analyzing lore and BFA gameplay, but there's just not a lot of non-classic stuff blizzard is putting out this week

hardy bloom
#

^^

#

Even ptr has been lackluster lately

tawny blade
#

we actually did put out a ptr analysis on calia on sunday, but yeah...not too much 😦

#

a few members of the content team are mainly into BFA so we hope to have all bases covered equally once the launch dies down

pearl cosmos
tawny blade
#

I see the level in quick facts for the snapjaw

#

The first link is a type of hunter pet family, linking to many types of NPCs

agile stag
#

I have also removed my webhook on my server due to no Live and PTR only options for news.

velvet crane
#

Regarding the 'Today in Nazjatar' posts, I really liked them, and I have been using them everyday. Mainly for the Mechagon goings ons because (like I assume most people) I'm trying to complete the achievement to get the Model W cycle. The posts helped me to figure out what I could do that day that I still needed to accomplish. What about just a today in Mechagon, or something else that could help players see what they still need to accomplish, like you do with wowhead.com/flying? Thanks.

heady storm
#

I was actually a late comer to appreciating them. I purposely ignored them at first because I just wanted to experience things on my own, but now I find them helpful since I’m no longer in the β€œwonder” stage of experiencing content.

stoic creek
#

I'm having an issue with the Wowhead Client. I can't upload, becuase I haven't yet put in my password. It won't accept my password change, because "Live World of Warcraft path is invalid (I don't have the retail version installed, only classic).
During the final stress test there wasn't a line for Classic, so I tried putting the Classic path on the Live line, but can't remove it. I tried deleting the client etc, but apparently it saves the data somewhere, as it comes with the old info when I download it fresh.

teal dragon
#

@stoic creek I can help with the password part, if you're getting an authentication error message upon trying to upload. If you don't have live and it's putting classic there I don't think that should cause upload problems. Let me know if I'm misunderstanding. You should reach out to me via feedback@wowhead.com for help with the password issue.

stoic creek
#

@teal dragon It doesn't seem to allow me to change my password in the Client because of the invalid Live path (basically same as clicking cancel). I reset the password a while ago, so I'm certain I'm using the right one now (as opposed to when I originally tried to set it up), but it won't let me save it =/.

spice blaze
#

whats the point of classic.wowhead.com and wowhead.com if they both spam the same posts ? cant you keep them seprate, nothing worse than having to scroll through pages of classic news just to find something new for regular wow....

teal dragon
#

@spice blaze www is all news, all things WoW, as it always has been. However, you can click the 'Types' drop down next to the word 'News' above the articles to filter out categories you're not interested in seeing. Try that out. Thanks.

#

@stoic creek I was able to replicate. We'll look into it soon and see if we can remove any conditional parameters for the live field (it used to be the only one required in there which we fixed, but clearly some cases it's not working properly).

stoic creek
#

Alright, cheers!

pearl cosmos
#

is it just cached / not indexed yet or something? why would it work for some but not the others? is data just not gathered yet?

tawny blade
#

The beta only went up to level 45, so we don't have any 45-60 data

#

and if an area was barely tested, and people didn't upload any client data, then we don't get information on the site

#

With Today in Nazjatar, we found that traffic dramatically decreased to the articles over the course of a month. We may consider trying them out again, but it appears our overall user base was starting to ignore them

spice blaze
#

@teal dragon that worked, guess ill just have to get use to having no wow use lol. just seems abit dumb to have the classic news on both sites :S

hardy bloom
#

Suggestion: Today in Naz/Mech plugin that lists the quest names in the header like the WQs and such

#

To replace the news post

tawny blade
#

which is linked on the main page

#

this has always been the case since 8.2

rancid copper
#

You can always create your own webhook. It's what I did for my discord server. Set up a simple google form and it can spit out something that looks like this. You can customize it to suit your needs this way.

#

We didn't care about the entirety of mechagon quests and stuff, just the things that you'd want to know before leaving zandalar (what do I need to turn in? do I want to bring my murloc cloak?) or before logging in (the mobile app never seems to update emissaries on time)

twilit helm
#

you should swap the colors of these arrows ... increasing queues should be red πŸ˜›

hardy bloom
#

Red is universally negative numbers

#

That’s not a wowhead decision - it’s a universal standard

viscid heart
#

going down is positive

hardy bloom
#

yes, but down arrows are decreasing numbers

#

decreasing numbers have a red arrow

#

its universal

rancid copper
#

so is 'red = bad'

#

It just depends on how you're looking at it.

#

To me, at a glance, I see that many red and think "oof that's a lot of servers with longer queues"

hardy bloom
#

Β―_(ツ)_/Β―

heady storm
#

Will both webhooks work at the same time if you have both running on a single server in different channels?

#

Nevermind. The answer is "Yes, but on a delay."

plucky fractal
#

Is it possible to put a filter in the news so i can filter away everything Classic related? πŸ€”

jagged siren
#

When I click Live button, it still redirects me to Classic page each time. Look at Stormwind City page for example.

rancid copper
white ocean
#

Are there any plans to increase the size of the 3D modelviewer? Just seems really cramped at 600x400 rather than a more "modern" size like 800x600 (1920x1080 viewport)

hardy bloom
#

you can double click to put it in fullscreen

crystal olive
#

^

rancid copper
#

"We're back with Today in Nazjatar and Mechagon! "

yaas. πŸ˜„

gentle estuary
#

is there any way to link a classic character to your wowhead account?

naive cave
twilit helm
#

I agree with @rancid copper here - the universality of red = bad beats the universality of red = decreasing ... green arrows pointing down are much more common than green indicating bad things. So I think they should use the other symbol here like green_arrow_down @hardy bloom

crude urchin
#

Anyone else experience server error?

dull wagon
#

Yep

spiral hinge
#

yep

oblique flare
spiral hinge
#

everything gives me an error

wooden barn
#

Whole site seems to be down

coral shuttle
#

Don't think it's just wowhead, reddit seems down too

viral coral
#

Sites down

tawny blade
#

Just woke up and called a dev, we are looking

barren solar
#

πŸ‡«

jaunty hound
#

Yeah server error affects all sub-sites (classic/live) as well as wowhead client

#

@coral shuttle reddit works fine here (a bit slow maybe initially).. but it works without problems. Either way Reddit error would not have anything to do with Wowhead returning an internal error πŸ™‚

broken coral
#

Maybe they forgot to put rocket fuel in the rocket πŸ˜‰

robust herald
#

add more layers

nocturne venture
#

is the website down?

median snow
#

literally 4 messages up

earnest obsidian
dense wasp
#

SITE DOWN

nocturne venture
#

Thanks

jaunty hound
#

Humm, if there isn't any already - I would suggest having an APM & Syntetics monitoring on the site that triggers an alert to e.g PagerDuty or OpsGenie so that devs can be notified when too many 503s happen or similar problem with site unreachable without poor @tawny blade needing to wake up and call manually..

nocturne venture
#

And yes, i am lazy.

dense wasp
#

I NEED INFO

iron schooner
#

Site seems... super duper down

broken coral
#

it went for coffee....it will bbl πŸ™‚

fiery scaffold
#

Hi there

earnest obsidian
#

i need to know if these murlocs i'm killing drop murloc fins or not!

fiery scaffold
#

So ok it's down πŸ˜„

vagrant star
#

Guys site is down

dense wasp
#

THIS IS CUTTING INTO MY XP/HOUR

coral rover
#

I don't know if anyone said this. site is down.

broken coral
#

Yes, those murlocs will πŸ™‚

earnest obsidian
#

200 murlocs later still not a single fin!!

jaunty hound
#

Kill all the murloc you can find, @earnest obsidian

violet dagger
#

if you complain about xp/hour, you deserve it πŸ˜›

tawny blade
#

They got an alert automatically πŸ™‚

#

however it's a weird hour and nobody was messaging in chat yet so I called

cunning depot
broken coral
#

did you try the murlocs over there ----->

#

or there <--------

vagrant star
#

they made tweet

crude urchin
earnest obsidian
#

DOH these murloc fins aren't a quest item so i'm pretty sure i vendored a bunch of them a long time ago

median snow
#

f

robust herald
#

kill all the murlocs

#

they deserve it

subtle phoenix
#

Like every wow website is getting ddos'd or just overloaded rn

#

fuqq

earnest obsidian
#

wowhead being down is a blessing in disguise... now i'm slaughtering murlocs left and right with no regard

honest snow
#

ree

tawny blade
junior sage
#

site down please fix

tawny blade
#

6:22 AM PDT We are investigating connectivity issues affecting some instances in a single Availability Zone in the US-EAST-1 Region.

jaunty hound
#

humm, no multi-regional setup then? (regional, not multi-AZ which i assume is in place)

late remnant
#

Yeah, because wowhead is mission critical

dense shell
#

Confirmed - East US is down

jaunty hound
#

well for Wowhead im sure its important to be available for users as its ad revenue and so on, so multi-regional is not too much of a stretch πŸ˜›

haughty pilot
#

Europe is down as well

urban dust
#

wle down right?

runic flower
#

Site is probably exclusively hosted in US east. Idk though.

#

Would explain why Europe, Asia, etc. is affected.

jaunty hound
#

@haughty pilot AFAIK no AWS regions are having problems in europe. However Wowhead seems to be fully in N.Virginia so availability will be a problem from everywhere

plucky fractal
#

I guess I'm not the first one to report that we're overrun by murlocs? Bllrrrrlrlrrl

jaunty hound
#

@plucky fractal what have you started.,.

proven garnet
jaunty hound
#

Im actually a bit confused.. its 1 out of.. 6? AZs in N.Virginia that is having issues... Should it not be balanced across AZs etc?

odd nymph
#

Depends on configuration

naive bloom
#

is wowhead down for anyone else?

jaunty hound
#

Well, depeneds on architecture, but one should never have AZ as a single point of failure πŸ™‚

#

yes, everyone @naive bloom

proven shard
#

me need WoW info me need wowhead

jaunty hound
#

@proven shard all you need to know is that you should kill as many murloc as possible. You should dedicate your life to it from now on

proven shard
#

okedoke

barren solar
jaunty hound
#

fairly accurate, except not enough murloc

barren solar
#

not like anyone was online to help me withstockades anyways so i suppose i dont need to know where to get the quests

earnest obsidian
#

i'm still slaughtering murlocs for fun

jaunty hound
#

nahh, just go chase after those murloc now.. but i would assume its around the stockades entrace that the quest for it was

#

See, now @earnest obsidian get's it..

buoyant glade
jaunty hound
#

Literally everyone else. And its being worked on

broken coral
#

Are the Murloc Fins you're hunting for a quest? or for something else?

jaunty hound
#

Probably for fun.. because murloc massacre..

spare quest
#

Same here, can't access site

earnest obsidian
#

yeah i finally got 8/8 murloc fins in redridge for a quest

#

but i kept killing them for fun

broken coral
#

oh ok, cool then. Because I found the cached page for the info on it. πŸ™‚ But you got it, so that's good πŸ™‚

earnest obsidian
#

thanks! yeah they dropped them

#

i joined a group with 2 others and we slaughtered this one murloc camp over and over

junior sage
#

website is down please fix

jaunty hound
#

It's being worked on for a while now

golden ginkgo
#

It's been down for at least an hour, but I can't see anyone trying to fix it?

median snow
#

or

outer tundra
#

defs down

median snow
#

they're fixing it and not talking

#

because they're fixing?

junior sage
#

its still down wowhead classic is down please fix please please

jaunty hound
#

Issue is on AWS side and the devs are working on a fix for what they can do.

glossy wing
#

"we re fixing" requires 5 seconds to type btw

jaunty hound
#

they did

median snow
jaunty hound
#

as well as on Twitter

median snow
#

its been posted in the chat

#

on twitter twice

buoyant escarp
#

because wowhead devs can just go mess with amazon servers to fix it real quick

median snow
#

ITT: people use discord as their only source of information

jaunty hound
#

they will not respond to every message about "it's down" πŸ™‚

tawny blade
#

Amazon just posted an update: "6:54 AM PDT We can confirm that some instances are impaired and some EBS volumes are experiencing degraded performance within a single Availability Zone in the US-EAST-1 Region. Some EC2 APIs are also experiencing increased error rates and latencies. We are working to resolve the issue."

glossy wing
#

i assumed person who told they are not telling was right about it

barren solar
#

not good enough

#

sue amazon

#

make bank

#

ez money

broken coral
#

there must be a lot of sad servers around the world....as quite often a lot "need issues resolved" πŸ™‚

jaunty hound
#

Just breeze and read the quest texts - we lived without Wowhead before (when vanilla was launched) so we can do it now too - even though we love the site! Knowing AWS it should not be too long till they fix it

lilac wave
#

We had Thottbot.

glossy wing
#

we lived without Wowhead before (when vanilla was launched)

did u just asumed my age?

odd nymph
#

yeah. Thottbot was a pain sometimes, but it's what we had, heh

hoary storm
#

I'm sad its not a thing

#

I would totally use it

#

Most of it would be accurate

odd nymph
#

Someone really should have revived it for classic, heh

hoary storm
#

There are a few changes but I feel like they kept true to vanilla

runic flower
#

Well, Wowhead has a Thottbot site style you can switch too. 🀷

buoyant escarp
#

wasnt there a thottbot mode for wowhead now

runic flower
#

Yep, currently is.

hoary storm
#

Yeah but then I have to sign up for wowhead

#

lol

median snow
#

o no

runic flower
#

loltru

lilac wave
#

Yeahh, Thottbot sold out to WoWhead for a fat 1 mill

thick ice
#

is wowhead down right now?

median snow
jaunty hound
#

did Thottbot actually exist at launch time? can't remember

odd nymph
#

If not, it was very shortly afterward. I used it constantly.

broken coral
#

started in March 2001, but was re-written in August 2004 as a searchable database πŸ™‚

junior sage
#

hi your website is down please address this issue

spare quest
#

Never realised how much I rely on wowhead

tawny blade
#

Wowhead's host, AWS, is having outages. This is affecting many sites and services, such as Waze: https://status.aws.amazon.com/ The Wowhead team cannot fix the issue, we are dependent on Amazon.

cobalt geyser
#

wow dont they have a backup ?

junior sage
#

ok so please sever ties with that service and find a new host

robust herald
#

wat

#

Every host has outages, this is just how things are in tech

cobalt geyser
#

this is the cloud the idea is to have a backup πŸ˜‰

crude urchin
#

@junior sage Nobody can guarantee 100% uptime

ebon hound
#

who said cloud computing was better??

glossy wing
#

more like wowdead

ebon hound
#

what about a contingency plan wowhead? You dont rely on one source do you?

distant ether
#

Does it matter? Are they losing millions? Most likely not. You should be able to handle a small downtime πŸ™‚

solar gyro
#

AWS should have contingency plans not Wowhead

slender glade
#

Avg xp/h down 20% across all realms atm. ULULU

foggy ember
#

It is a free service, why are people complaining lol

ebon hound
#

Its all about customer satisfaction and 99.9% uptime correct?

median snow
#

no, its not

#

they dont force you to pay money

#

if they FORCED YOU, i'd feel different

ebon hound
#

some people have premium...

median snow
#

its an extra service you can choose to pay for

ebon hound
#

do you argue that everyone gets it free?

polar raft
#

that's not the point @median snow ... but also what @solar gyro said is true ^^ that's why you use a cloud hoster, because they have the backup plan

ebon hound
#

what about those that chose to pay

viscid heart
#

yes, some have and you know they are totally fine with it

tawny blade
#

AWS is our hosting service, owned by the richest man on earth. We pay them money to run our hosting service, they should have uptime and backup plans.

median snow
#

thats not how AWS works, either

#

their backup plan is offering availability zones, in fact they ask you to use multiple

tawny blade
#

Many large services on the internet are also affected by the outage, like Waze

ebon hound
#

you are absolutely correct @tawny blade , so why do we entrust our government programs in the cloud ?

crude urchin
#

please don't discuss politics here

ebon hound
#

I suspect this outage is part of a much larger problem

turbid ruin
#

so are you telling me people spamming wowhead crashesd aws? loolololloolloloololololololololol

ebon hound
#

yes

median snow
#

mfw politics gets involved in this somehow

#

honestly, bottom line: wowhead made mistakes by not throwing things into multiple AZ's, maybe they'll learn from their mistakes. i'm not going to hate on a primarily free service for not setting up a high availability environment, however

ebon hound
#

AWS should have a better plan

distant ether
#

AWS has better plans, they just cost more money

median snow
#

I'm not sure what you expect them to do - they have availability zones for a reason

#

its almost as if its built to survive an AZ up to a region failing

ebon hound
#

no its not about wowhead, @tawny blade stated a fact, "the richest man on each" they shouldnt be down

willow bridge
#

Uh, the idea with AWS is to spread the VMs over several availability zones. That's how you make sure stuff stays up when a data center has issues.

ebon hound
#

"on earth"

#

there are multiple DC's

median snow
#

yes, and AWS encourages you to use them :)

jolly palm
#

way is the site off ?

ebon hound
#

for added cost

viscid heart
#

how do you think they made the money?

median snow
#

yeah, for added cost

viscid heart
#

but that all has nothing to do with this channel

upbeat condor
#

I'd understand all the fuss if the game was down but it's just a website LOL

median snow
#

yeah

urban heath
#

can somebody give me a tldr? Amazon AWS Zone down?

median snow
#

yeah

crude urchin
#

ye

median snow
#

one of the availability zones in us-east-1

ebon hound
#

its fun, makes you think of security

median snow
#

really doesnt but ok

urban heath
#

chanting "azure azure azure" πŸ˜›

median snow
#

i mean, it could happen on azure too withj the same design

#

but i digress

jolly palm
#

way is the site offline ?

urban heath
#

ofc it could. as much as amazon and ms want us to believe it will be close to impossible to fail. it will always happen at some point. just hoping people aren't actively loosing data with this outage and that it's more networking related

median snow
#

theres ebs outages so who knows

sharp jay
#

reminds me off the last aws outage that took netflix down πŸ˜…

weak trail
formal moon
frank dagger
sharp jay
#

their cloud hosting provider (AWS) has currently an outage, nothing wowhead can do about it

nimble spade
#

Yeah

#

they already states this in the latest news channel

formal moon
#

That's nice.

frank dagger
#

does reddit use aws too

proven shard
#

^

#

reddit also down :[}

mellow ocean
#

Possibly...lots of sites use it

terse basin
#

AWS is pure embarrassment

frank dagger
#

how so

brazen plinth
#

reddit has been extremely slow and wont load certain subreddits

jaunty hound
#

no, if designed for HA you wont be down even if one or two datacenters are down.. AWS provides infra. how you use it its up to each company

mellow ocean
#

And how much each company wants to pay. Not everyone can pay or needs HA

frank dagger
#

probably just a power outage at a data center

#

should be back up soon enough

sharp jay
#

@jaunty hound That's not true, last time this happend load balancing fucked up big time and even tho only 1 zone was affected many sites went done even when they where using multiple availability zones

mellow ocean
#

Probably not a power outage to be honest. If anything it's a network issue from a higher level network provider. I live close to many of the east coast data centers and it would take a lot for these things to lose power. They have redundantly redundant power with multiple generators

frank dagger
#

def a power outage

mellow ocean
#

Nope

frank dagger
#

i may or may not be reading the related ticket for it right now

#

so yea its a power outage

lime basin
#

what happened to a page

mellow ocean
#

Connectivity does not equal power

jaunty hound
#

@sharp jay well that's why we also deploy to multiple regions πŸ™‚ but yes, while AWS themselves can have a single point of failure - those things are minimal and rare..

mellow ocean
frank dagger
lime basin
#

so what happened

frank dagger
#

if a switch lost power it definitely affects connectivity

#

not sure why you think it wouldnt

mellow ocean
#

Correct. But at this point it's more than likely re-establishing connectivity to that datacenter. That's only ONE of the many in Northern VA.

frank dagger
#

right, and it was only part of the data center that was affected - power is up, now its on connectivity

#

but the root cause was power outage

jaunty hound
#

Reddit partly works and they are mitigating the issue.. most likely by rebalancing to other AZ or even region..

mellow ocean
#

Yeah it's all needing to be re-balanced

weary oyster
#

is the classic wowhead down? or is it just me

viscid heart
#

its amazon

dusky token
#

Good thing i have Prime, guaranteed to get website usage within 2 business d-... crap

heavy wyvern
#

amazon should lead by example and shutdown their sites when someone else they host having issues haha

wet bane
#

and lose all that delicious money? not likely

glossy olive
#

Well, its only a single AZ having issues, normally you should architect your site so a single az loss doesnt affect it

jaunty hound
#

Yeap, but seems it wasnt done or something else happened. But given other sites like Reddit are able to workaround it, i'd assume this will be done here too.. or something else is wrong πŸ™‚ But each application/site is different.. either way, GCP was down way more and while everyone has issues, its about how you work around those etc..

peak gust
#

wowhead down?

nimble spade
peak gust
#

gg amazon

nimble spade
#

Ikr

heavy wyvern
#

works here

nimble spade
#

Really?

inland saffron
#

happens all the time. Nothing special in infra outage.

heavy wyvern
#

just missing half the site but it half loads

#

lol

peak gust
#

I bet you twitch has quintuple redundancy

#

obviously they're their service but still you'd think they'd realize that wowheads getting slammed

plucky fractal
#

looks like its recovering

peak gust
#

GL everyone thank you wowhead

plucky fractal
#

i mean this is mostly on wowhead, there is a reason other services hosted by amazon are still up

inland saffron
#

coming back up it seems.

junior sage
#

wowhead down? i literally cant finish quests without it

nimble basalt
#

sad Feels bad when you need wowhead rn for a mob

subtle blade
#

Now I see there it as Reddit / Wowhead connection. I found it incredibly weird they were both down at the same time. S.... Happens. To the network / security engineers working on it.... This Bud's For you (Bud...Yuk - Choose your passion - But you get the feeling).... For what it is worth, thank you for the 99.999999 percent of the time it does work!

inland saffron
#

Yes. amazon is having an outage.

plucky fractal
#

if you rely on wowhead for quests why not just get questie?

heavy wyvern
#

what about special quests

knotty roost
#

sites down?

fair osprey
#

πŸ™„

knotty roost
#

?

tidal brook
#

down for me too coming up as 504 bad gateway

agile ember
#

its coming back, half page charged

#

the other half is missing tho xD

jagged siren
brazen marten
#

still down on my end.

plucky fractal
#

any updates yet?

tawny blade
#

We're implementing a workaround, and it should be up for some users. Updates from AWS can be found at their official site: https://status.aws.amazon.com/

lunar topaz
#

Working for me, thanks

summer path
#

Yay back up

jagged siren
#

Back for me

humble delta
#

@tawny blade typo in that post: Wowhead in site of the AWS outages i think you meant in spite

tawny blade
#

What post?

crude urchin
#

latest-news

tawny blade
#

ah, the discord message

#

updated

tidal brook
#

also i have 2 toons where their icons are displayed but their names are red

#

all my other toons other than the grey ones are blue

#

also where is the dressing room thing located or how do i get the model viewer to see what something looks like on one of my toons or does it only show for stock models?

tawny blade
#

no import option on the Classic site because no API. there's an import option on the retail version of wowhead

tidal brook
#

yeah thats what i meant for retail, wanted to see what my worgen toons would look like with the model update. also i found this glitch too. dont know if thats on blizzards end or on the model viewer itself.

#

worgen dK face 3 with skin 11 an skin 12 create the broken face. DK face 1 an 2 work as intended with all 3 skin tints

upbeat karma
#

Desolace apparently in Eastern Kingdoms in Classic 😊
https://classic.wowhead.com/desolace

Wowhead

Desolace is a barren zone located in western Eastern Kingdoms. Desolace is a rocky wasteland littered with bones, seemingly permeated by a curse, its skies always taken by storms, and very few sources of water, with lots of small lakes of yellow, polluted water all around the...

golden ginkgo
#

I've sent you e-mails about this before, at least 2 times, but you never seem to learn. Some of the ads on your site will forward me browser (the wowhead.com window) where I have important information open, to another site (Telenor commercial which is obviously not Telenor, since they would never do such a thing) where it is impossible to revert to the previous site (ie wowhead.com), thus forcing me to look up the information anew. I get it that ads are an important revenue, but some of the ads your site shows are questionable, if not directly fraudulent.

barren solar
#

When i try to link an item nothing happens lol

#

am i doing it wrong?

#

i want to put it in party chat but its not popping up

#

feelsbad

keen grotto
#

any idea how long it takes for data to get uploaded to the site ?

#

have been waiting for 5+ hours now

#

it said upload complete, but the site info hasnt changed. maybe a bug with classic ?

crude urchin
#

iiirc submitted data has to be manually pushed by a dev.

teal dragon
#

Correct, data is accumulated in bulk and pushed out periodically by the dev team. It's not real-time.

#

@golden ginkgo We have little control over the ads, we utilize ad networks and such to handle that kind of thing. When we receive a report of this behavior, which violates our agreements with that ad network, we report the issue to them and to our ad screening service to block the domain. It's whack-a-mole though, you get rid of one and another pops up. I apologize that you, or anyone, encounters this... it's obviously not our goal to have you leave the site, in fact we want you to stay on the site. So if you encounter this again just please get back to the site and click 'Feedback' select 'Advertising Issue' and copy/paste the URL you were redirected to in the box. We'll automatically get ad data and be able to look into it with the respective parties.

If the back button is not getting you back to the page, right click it, and then select the last Wowhead window in the history drop down. That should get you back without having you continually refreshing the inappropriate redirect. Thank you.

#

@barren solar Not sure what you mean. Sounds like an in-game issue though.

barren solar
#

yeah idk

#

can i show u what i mean

#

like post pic

teal dragon
#

Sure

barren solar
#

doesnt even say i posted it

#

which isnt what im after

teal dragon
#

When you paste that link it's only displayed to you, it's not posted anywhere.

#

You can click enter to bring up the chat window and then shift-click the item link to post it in whatever chat you wish.

barren solar
#

Well yes

#

but i want to show my party items i dont have in my inventory

#

thats what im trying to achieve

teal dragon
#

Right, so I assume you're getting the script from our site, in the links box, and copy/pasting into game, yes?

barren solar
#

ah

#

i read what u said

#

let me try

teal dragon
#

So yeah, after you copy/paste it, you'll see the link. So now you just need to start typing to your party, and then shift-click the link you're seeing to have it added to your message.

barren solar
#

yeah i figured it out

#

meme small brain

teal dragon
#

I don't think it actually links in public chats in classic though, like general or /say -- but should work for parties, raids and guild.

orchid citrus
#

what Sas said is right - You aren't able to link items in public channels in Classic, but it should work fine for parties, raids and guild chats.

unique pivot
#

I know I'm late but pretty sure you can link in public channels, but only Trade and player made channels, for example /join world which is usually the biggest one, just wanted to point that out πŸ™‚

indigo estuary
#

hello, can I somehow turn site to not shove me classic content constantly?

bold umbra
#

You guys recommend that if people don't want to see classic news, they can filter it out. Thing is, filtering out classic news is done client-side, so you get situations like this: A news page with just 2 entries. Could you at least make it so that filtering out any categories doesn't reduce the number of news items on the front page?

#

@indigo estuary There's a Types dropdown on the top of the news feed

#

However, note that you'll get situations like the above, where there's so much classic news on the page that the unfiltered stuff is only a fraction

plush stump
crude urchin
#

@plush stump hi, give me a sec please

#

should be good now

#

thanks for the great addon btw murloc

plush stump
#

@crude urchin No problem, but it's still wrong. BigWigs_Classic has nothing to do with Classic. It's a content addon for classic bosses on retail. The classic version of BigWigs is on Curseforge.

crude urchin
#

@plush stump I've updated the post

unique pivot
bold umbra
#

You get one as part of your level 20 class quest btw

#

And another one at level 30, but past that it's crafted only

open venture
#

the daily pet battle out in mechagon isnt creekclank its the CL-9 Micro-oppression Unit

tidal brook
#

is there a site achievement for 5th anniversary ? today is mine, but ive not seen anything as far as achievements go

#

or is it tied to a certain time on whatever the day was

crystal olive
#

days reset on US Central time

tidal brook
#

shouldnt i have gotten it at midnite then?

#

9/1/2014 original sign up, its 9/1/2019 here but my achievement list shows the member for a year achievement only 4x instead of 5

crystal olive
#

maybe tomorrow's midnight?

tidal brook
#

oh like after its hit 9/2?

crystal olive
#

yea, probably

tidal brook
#

how do i change the icon thingy for my profile i forget how i did it originally

celest creek
#

Where may we ask questions regarding features of Wowhead itself (as opposed to features of this Discord server)? Specifically, I'd like to know if the Profiler Tool will be implemented within the Wowhead Classic feature set. Thanks! πŸ˜ƒ

rancid copper
#

Depending on how wowhead integrates all that...

As far as I understand from reading: Blizzard isn't releasing an 'armory' for classic characters. They don't want you to be able to scope out someone, since you weren't able to do that in vanilla. If the profile relies on the armory (I assume it does) I doubt it'll happen.

teal dragon
#

@tidal brook There are various "jobs" that run to check these things, they're not in real-time, so I'd imagine you'll have it within 24 hours of the anniversary date.

#

@tidal brook On our website? It's based on the most recent character you pinned in the profiler.

#

@celest creek @rancid copper The profiler will not function on Classic because, as Raef mentioned, there's no armory/API to collect any of that data from. One day we may try to work on an alternative that accomplishes something similar but there's nothing in progress right now.

celest creek
#

aha, gotcha. Thank you very much!!

tawny blade
#

You may be interested in the gear planner, where you can create an item/talent setup and then save it on the site with a permanent URL

#

if blizzard ever adds API support, we'd likely add an import from armory button to that feature

teal dragon
thick fox
#

can you create a classic profile yet on wowhead?

teal dragon
#

That was just discussed above, no, not yet. You can make one manually with the gear planner though.

thick fox
#

more talking about checking quest completion n stuff

hardy bloom
#

dont think thats possible since armory isnt supported

#

theres no way for wowhead to access that data since blizz doesnt put it up like they do with modern wow via the armory

blazing pine
#

Can we use the "Feedback" form on the site to request admin things like name change, or do I have to email?

teal dragon
#

@thick fox Nope, that's just not possible until Blizzard releases an API, or rather if they decide to.

#

@blazing pine The feedback form is the same as an email, either is fine.

blazing pine
#

OK cool.

#

Figured it's time for a change.

teal dragon
#

@blazing pine In your email just be sure to mention you'll need your Discord name updated as well so I don't forget, thx.

blazing pine
#

Too late, just sent the request and didn't add that part :\

teal dragon
#

No problem I added a note for myself when I get around to this on Tuesday (if not before).

blazing pine
#

Actually... in that case, I may need to adjust my request.

teal dragon
#

Want me to just delete it then?

blazing pine
#

The one I just raised, yeah might as well.

tidal brook
#

@teal dragon not the ingame character icon that shows on your page im referring to the icon that shows next to the name of a users profile on the left when you view their page like on mine- i have the celestial dragonling

ancient vortex
#

will classic items on wowhead eventually have a "disenchants into" tab?

heavy wyvern
vagrant glen
#

I wish there was more support to show news for retail/classic only. They are 2 separate games and should be treated as such, imo.

#

in regards to the discord webhook as well

orchid citrus
#

We try to post at least 1 retail article every day. Unfortunately, there isn't much we can do if Blizzard isn't really giving us anything to report on retail - there's been no real news for weeks, PTR builds have been either very small or just non-existent. We can't make news out of thin air.

teal dragon
#

@tidal brook That's in your profile settings.

#

@ancient vortex Eventually, when we acquire more data from those disenchanting with the Wowhead Client/Looter running.

#

@heavy wyvern Yes, the page doesn't refresh base on your preference, it just hides the news you've deselected, if 9 of those 10 were hidden categories then that's what you'll see. We may refine this to work better in the future but we just put it together with the little time we had to appease those disinterested in some categories. Just click through to the next page(s) to find more of what you want to see.

heavy wyvern
#

ok thanks.

outer tundra
#

dw sorted now ^

marsh inlet
#

#feelsbadman Trying to get the damn gold "dedication" achievement on the website, but of course the site was DOWN on Saturday morning for quite a while an my day count got reset... I think that if you've done an upload with the client on a given day that that should also count, or maybe some consideration for those of us that cant always log in multiple times a day when the website has issues?

crude urchin
#

@marsh inlet please send an email at feedback@wowhead.com from email address associated with your Wowhead account. I think it's fixable, not sure tho

viscid heart
#

you can disable the disable add function on wowhead

robust roost
#

Is it possible to export / extract mining nodes database in classic for GatherMate2-Classic?

tawny blade
#

The site was down because AWS, our host, had a power outage...we did a workaround to get the site back up in 2 hours, those that just relied on AWS were out for 5+ hours.

ornate bluff
#

Hello I believe I may have found a small source of miss information on the wowhead classic addon section

#

I went to download the Leatrix lazy pig addon as it is advertised to auto dismount in combat but I went to the authors website and that isn’t a feature offered

viscid heart
#

i saw that option ingame

ornate bluff
#

Ah thank you it just isn’t listed then as a feature

#

Lord of screenshot could you please screenshot it for me

viscid heart
ornate bluff
#

Beautiful sir thank you

viscid heart
#

sometimes some of the blue tracker posts lose the blizzard blue color even if they actually are a thread from a blue poster

rancid copper
regal hollow
#

it's been brought to attention already, and it's not entirely certain if all of it is intentional due to needing the traffic on classic pages (seeing as noted before, other websites have pretty much blatantly copied wowhead's stuff and used for their own profit, but are backed by companies that make taking action against them overly time consuming and expensive). atleast if I remember correctly how things went down

crystal olive
#

The redirect to Classic pages is intended for pages that have Classic versions (i.e. items, spells, etc from Vanilla). However, it should not happen to pages from other expansions (BFA items should not redirect to a Classic page). If you're seeing this behavior in a page (i.e. having a BFA spell trying to open in the Classic domain), please report it here.

rancid copper
#

Yeah it's not my reddit thread, that's why I am posting it here.

#

In case someone who knows more than I do wants to look into it

crystal olive
#

Perculia replied there already

rancid copper
#

And at the time I first posted it here, the reply wasn't there, so...was just trying to help 🀷

tawny blade
#

I'd also like to clarify that while vanilla items will have their pages open by default to the Classic page, you should be able to hit the live button and have it switch to live. This is how it works for me. The fact that it's not for some users is a bug.

#

And we added this behavior a week ago, when we saw that more than half the users visiting classic starting quests on wowhead, pages which were obsolete and empty on live, were on the wrong BFA page, in spite of flashing popups, the usual data toggle system, etc.

#

Selatharia is also correct in that several Classic places have copied Wowhead's front end, comments, and screenshots, so competition is pretty fierce, and we can't have people's first impression be that wowhead mistakenly has the wrong data.

rancid copper
#

Yeah the fact that it's bugging sucks. I hope you or the people it's affecting can figure it out soon.

I understand the reasoning for it, for sure. It's tough to deal with that kind of competition. I noticed that when I Google classic wow information, I'm not always seeing wowhead come up as the top, or I have to look harder to see which result is wowhead.

At the same time, I scroll past the banner to see maps and comments. If the site looks almost completely between retail and classic in the main body, chances are people are going to be confused which is which.

#

Completely the same*

tawny blade
#

it shouldn't be the same as the logo, fonts, and menus are different...and we have a sliding graphic on the BFA site pointing to the item tooltip with a big image asking if people want to go to classic instead

rancid copper
#

"I scroll past the banner to see maps and comments" once you scroll past the visual clutter at the top of the page (which pretty much everyone I know does) the pages are basically the same looking. That's sort of my point. I don't think most people with these issues are paying attention to the menu because they're used to ignoring it.

#

There is a background image on classic wow that says 'classic', but that only appears at pretty large screen sizes, so it's unfortunately not as helpful as it could be

#

(big picture, sorry for the size here)

The left is from classic wowhead; the right is from retail. Once you whizz past the top, there's not a lot to visually separate the two. I think you guys might overestimate how many people ignore the stuff going on at the top of the wowhead page (banners, notices, etc) because it's not worth noticing to them most of the time.

Any kind of distinction on the important part of the page, the 'meat' of it, would help a lot, IMO.

#

(and yeah that's two separate pages / not the same npc / instance / etc, but similar enough for my point)

frigid nebula
#

@tawny blade Hello, would it be possible to do quest completion tracker feature for Classic ?

pallid temple
#

iirc there is no api from blizzard for that.

frigid nebula
#

ok, thanks for explaining that and answer πŸ™‚

thick fox
#

@teal dragon what about ingame scans using the addon? would that be possible? (for what i asked earlier, basically creating a profile and fetching the data ingame instead of through the api, and then basically uploading it with the wowhead tool)

#

i know it cant do that right now though, but would smth like that be possible

plucky fractal
#

Classic has ruined Wowhead

plucky fractal
#

I have Live selected

#

It should NOT search for classic things

#

Add a cookie that remembers the game version you want to use

crystal olive
#

What do you mean @plucky fractal ?

plucky fractal
#

If something I search for exists in classic, it will redirect to classic.wowhead.com, even when I'm using the Live version of the site

#

It sounds like a bug, but the way you're shoving your classic site down our throat, I doubt it is

west snow
#

They've said that it's intentional

plucky fractal
#

I'm not surprised

#

It's a horrible user experience

crude urchin
#

if Live selected then it's a bug

plucky fractal
#

Level 1-120 it says

regal hollow
#

if anything on live was part of Classic(/Vanilla) it'll 99% of the time direct you to the classic version of the page due to classic relevance, and wowhead needing as much traffic on classic pages as they can get

plucky fractal
#

It's not relevant when I have selected Live

#

They are straight up decideding not to show what I'm searching for

#

"Playing regular WoW? Fuck you, here is classic" is basically what is going on

#

Tell me, how does it benefit anyone that people gets sent to the wrong page?

crude urchin
#

please calm down

#

this is an unintended behavior

plucky fractal
#

So those two people are not speaking the truth?

crude urchin
#

It's true but clicking Live should override this behavior

tawny blade
#

You are meant to be auto-redirected to Classic, for reasons described earlier in this thread, such as competing websites scraping all of Wowhead's comments, screenshots, and front-end code, which then affects our search result rankings and hurts traffic. We need to put our best foot forward for classic to compete, as the legal fees to address these sites is too high. However, some users have reported a bug where clicking "live" from "classic" kept them on classic. That part is unintended and may be related to cache.

#

Yesterday was a US holiday and so the developers do not work, but we are looking into replicating and fixing that bug today, and possibly making site behavior smarter for people consistently going to live.

urban sage
plucky fractal
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So your desperation to become more popular has made the site worse

urban sage
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Server Error fixed itself

plucky fractal
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I won't be renewing my premium when you use your recourses to give people a worse experience, that's for sure

rancid copper
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They already told you that what you're experiencing is a bug they want to fix. I'm not sure what you're looking for...

tawny blade
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We would like to present people with the correct version of the quest page, when they are looking for classic information, so people don't visit ripoff sites which sadly exist. First impressions matter and we don't want people to bounce because they found the BFA version of a vanilla quest page, with obsolete maps and wrong stats on items. As others have stated, we're looking into fixing the bug where for some users, they cannot navigate back to the live site.

stoic acorn
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I'm seeing that bug as well, and I have never selected classic. Clicking that link redirects me to https://classic.wowhead.com/ironforge πŸ˜’

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Unless you mean that's the intended behavior, and you expect players of real WoW to have to just intuitively know that they need to go and click back to Live at the top?!

robust herald
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"real WoW" lul

hardy bloom
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THEY JUST SAID IT ISNT INTENDED

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JEEZ

stoic acorn
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However, some users have reported a bug where clicking "live" from "classic" kept them on classic. That part is unintended and may be related to cache.
No, this is the unintended behavior, that's not what I'm describing here at all.

tawny blade
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We made this change intentionally on August 26th due to a number of users who actually wanted Classic inadvertently being on the wrong page. It's a temporary measure. This only affects database pages with Patch 1.13 or older.

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There was a bug where clicking on live didn't take you back to the live page, which we're addressing today.

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Now that the holiday weekend is over, we're also working on some smart detection where if you indicate you want to go back to live, you will stay on live for that session. This is partially rolled out.

shell phoenix
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Razer Naga offer doesn't work any more.

regal hollow
ornate bluff
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any addon creators around? I’m looking for a addon that could differentiate friendlys from neutral and enemy’s(red,yellow,green) on a hunter or druid minimap

tawny blade
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The site behavior has been updated for classic/live items: The bug where you were on classic, and clicked on live, but didn't go to live, has been fixed. In addition, if you've already clicked on live for an item, the next time you look something up, the site will remember you wanted live and not further send you back to classic.

shell phoenix
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@regal hollow Yes, the offer is expired, so the link should be removed from the front page, shouldn't it?

tawny blade
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A dev is looking into updating it, it's on a part of the site the writers can't update manually

unkempt willow
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not sure if anyone saw when I posted this last week:
https://classic.wowhead.com/icons is listing BfA icons

teal dragon
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@unkempt willow Have some examples?

unkempt willow
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@teal dragon the elekk icons on the first page

regal hollow
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if anyone wanna add M+ Affixes for EU's Today in WoW, I can confirm they're the same as NA (yet they're currently missing, hence me mentioning it)

tardy forge
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hello i run a classic guild and i am trying to set up a webhook with IFTTT to automatic pull the rss feed from the classic blue tracker and post it in the discord but it seem i cant find the rss feed url on the website and i was hoping someone could help me find it so i may finish this webhook connection

teal dragon
tardy forge
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well that is the one (3rd one) and it comes back as invalid

teal dragon
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The page itself seems to load for me, beyond that I'm not sure what would be invalid.

tardy forge
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mmm okay i may have to look into my embed body i may have coded somethign wrong

plucky fractal
teal dragon
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Yeah something broke, I'll alert the devs.

plucky fractal
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@teal dragon can u hmu when fixed? need it MonkaS

spring whale
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does wowhead have a public facing API? Or even undocumented endpoints would be fine, anything that would avoid web scraping pretty much

crude urchin
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Wowhead doesn't have an API

spring whale
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that's a shame, alright. cheers!

heavy wyvern
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Make the Rocket fly or something silly when hovering over it haha πŸ™‚

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Not sure if I can make a suggestion for the WoWHead App:
Have an option for when it does upload data that it can hide the upload window for those who prefer 100% hidden experience. So when I close down WoW I kind of get shocked everytime I set the popup and sometimes screw it up by smacking keys lol.

thick ice
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Hello, some information are not displayed in the spanish classic site of a dungeon that is available already on the english page (Location, final boss, Availability)

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Example: https://classic.wowhead.com/zone=796/scarlet-monastery on the right sidebar you can see more information that in the spanish site: https://es.classic.wowhead.com/zone=796/scarlet-monastery is not displayed

Wowhead

A horde dungeon. In the Zones category. Added in Classic World of Warcraft. Always up to date with the latest patch (1.13.2).

Wowhead

Un(a) mazmorra horda. En la categorΓ­a Zonas. AΓ±adido en World of Warcraft ClΓ‘sico. Siempre actualizado al ΓΊltimo parche (1.13.2).

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Also the information about the brief introduction to the zone

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I would be happy to help translating this texts if needed πŸ˜„

crystal olive
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All the content that is missing there is written manually by our content team. If you wish the help out in translations like that, you can reach out feedback@wowhead.com to talk about it

thick ice
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Sure, I'd love to help

crystal olive
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(I had misspelled the email, fixed now)

thick ice
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Great, I will send the email now πŸ˜„

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Email sent πŸ™‚

bold umbra
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It is kinda annoying that if you filter out news articles marked as "Classic", you get less articles on the page, because this filtering happens client side. Any news on that front, like a potential server-side change for this?

lost obsidian
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i have a problem sending date through the upload function in the wowhead Client.

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It say the username and password are wrong. I log in to wowhead using Blizzard Battle.net and i dont know how to find he username and the password.

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Can you please help me?

viscid heart
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if its about private information like password you should probably contact them with the feedback email feedback@wowhead.com

thick ice
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It must be the wowhead username and password @lost obsidian

thick ice
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Could some staff check the feedback email please? πŸ™‚

viscid heart
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What time is it in the US?

regal hollow
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2-4PM depending on timezone, iirc.

viscid heart
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See, no normal person is awake at that time

regal hollow
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if it was AM, then yeah. but since it's PM US people should be awake

crystal olive
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feedback mail is watched during pacific time working hours usually

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but it can take longer to get a reply depending on the subject

thick ice
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okey, no problem, take your time πŸ˜„

tawny blade
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We are getting hundreds of emails a day, please be patient πŸ™‚

verbal sky
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I know this goes entirely offtopic but could you somehow get data if screenshot is taken of that mob on wowhead or not?

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with the addon you are developing long as you get the C part done

plucky fractal
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Upload failed: Authentication failed.

Invalid server response.

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I keep getting this when trying to upload

crude urchin
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@plucky fractal please contact Sas148 through feedback@wowhead.com for this. Just copy/paste what you said here and he'll take care of fixing it for you

plucky fractal
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thanks

severe escarp
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is this meant to only show BFA news? cause it's not on my screen, my homepage have classic and live news

crude urchin
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@severe escarp you can click the 'Types' drop down next to the word 'News' above the articles to filter out categories you're not interested in seeing. Try that out. Thanks.

severe escarp
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ohhhhhh

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@crude urchin thank you!

heavy wyvern
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if your lazy like me sadly google picking up classic a ton and one fishy url site as well I click from time to time lol

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So I have to always keep clicking back on BFA lol

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I assume you guys are aware of that classic cz site I assume farming off wowhead?

tawny blade
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Yes, nothing can be done legally about it. We've tried contacting google, the classic subreddit etc

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Proceeding legally would be a multi-year process, and very expensive as their hosting provider specializes in protecting piracy sites

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I can't report comments on behalf of others because I don't 'own' them, and when I report my own, and friends report theirs, google thinks each individual report is too small to care about

heavy wyvern
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Yeah legal battles for that stuff is expensive and very time consuming and even if you win normally just pops up again anyways. Seen it happen a lot with Minecraft modding stuff. Just checking make sure you guys are at least aware. I'm amazed how high they been showing up on google rankings.

tawny blade
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They started before Classic WoW was a thing

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and they have wowhead info so google thinks they are wowhead

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best people can do is correct anyone not to use them

mild sluice
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Mhm, this is more discord-Feedback then site-feedback, but I want to suggest maybe splitting the #latest-news channel into one for classic news and one for retail. especilly for Server that copy it over for themselves but are not for classic it may be a bit easier if the posts where filtered. (like, I'm fine with occasional news for hearthstone or something, but at the moment, the majority of the feed is stuff like Classic queue times which are just not interesting to me.

tawny blade
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So, the initial reason we decided to keep it all together was related to the conversation above. There are sites that have stolen all of Wowhead's comments, screenshots, and front-end code, and legally we can't do much about it. To give the classic site a fighting chance to survive in spite of huge challenges, we need to give it a fair chance at promotion. However, we are discussing making a BFA only one now that it appears Wowhead is more established, although that's still under discussion as Kane Hart was just talking about the wowhead ripoff site appearing in google unfortunately. (We also stopped queue time several days ago.)

novel sun
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Quick query! After I login, and swap to classic version, my premium doesn't seem to carry and it logs me out, so I still see the adverts and the like when reviewing classic professions. Is it meant to be like that?

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It's only when I use the dropdown link, though. If I follow with the Tailoring icon from the home page, it works correctly.

teal dragon
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Not intentional. You probably have a bad session cookie lingering around. If you clear the cookies from the browser, log back in, you shouldn't encounter this again (unless it happens again someday but this should be pretty rare).

viscid heart
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Cookies can never go bad. Every cookie is delicious in its own way.

crude urchin
eternal gulch
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hi guys! Im trying to upload a screenshot of a rank 4 essence to wowhead, but im getting a server error all the time. anything im doing wrong?

coral karma
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server error? that could be why I might be having problems getting the webhook to work.

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I keep getting

Could not identify webhook from response.
whenever I try to add it to my server.
I figured out the issue. There is a limit for webhooks to an individual channel.

eternal gulch
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still cant upload the image^^ server error still :/

leaden dome
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Hello all! Not sure if this is the right place to ask but it seems like it so here goes. Are we able to link wowhead tooltips into discord? My guild on classic side is using a text channel to keep track of what we have in "GB" and I feel tooltips would give it a nicer look for the items, rather then plain text. I cant seem to figure out how to make it work properly. Any help is appreciated. πŸ™‚

hardy bloom
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dont think so

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wow tooltips are made for ingame use

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theres no render for discord

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or api

coral karma
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@leaden dome look the item up on wowhead or capture a screenshot of it in game and just create one big giant image and crop the individual items from the screenshot into that one big image

rancid copper
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@leaden dome suggest using https://classicguildbank.com/ in lieu of a discord list. It scans characters and spits out a string (like weakauras) that you paste into the site. Load everything up on a bank alt, scan character, import.

leaden dome
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Thank you all for the fast responses! Very helpful, thank you πŸ™‚

upbeat relic
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I am trying to log in to the Wowhead client. My username is an email address, but the client will only let me enter in letters and numbers. What should I do to log in?

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To clarify, I have a non-email username on Wowhead, but I log in to the website with my Fanbyte account, which has an e-mail username

viscid heart
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but its also weekend

upbeat relic
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Ok thanks, will do

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Not urgent πŸ™‚

teal dragon
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@eternal gulch send a feedback email with the essence page that's giving a server error upon submitting screenshot. I'll let the team know.

@upbeat relic in your email just ensure you use the email registered on the site or at least mention it. I'll likely get to it today.

steel elm
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Out of curiousity, am I allowed to link wowwiki fandom com link in comment?

peak gate
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How does one get the premium role (I have a premium wowhead acc)?

regal hollow
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#welcome-rules - -If you're a Premium user on Wowhead please send @ Sas148 a private message requesting an add to that role on Discord. Please provide your exact Wowhead name and associated email address when doing so. Allow 1 business day please. You can become Premium on Wowhead by visiting: http://www.wowhead.com/premium

peak gate
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Thanks!

forest iron
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this page lists plate fire res gear on the druid page

crystal olive
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@forest iron fixed

vernal anchor
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Is there a filter on wowhead.com/items that will allow me to filter rewards from Islands

crude urchin
torn geyser
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So I was going to look up Scale Belly for live, I'm on live wowhead and I load the page as retail version then it AUTO SWAPS to classic. I don't want or care or are trying in any way to look up the classic version of this mob. (The classic page is also the only one that appears on googlesearch) All the auto redirecting/swapping to classic lately is really frustrating.

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(Yes I see there is a toggle up top, but when I am already on retail wowhead and search via retail wowhead and have the retail page load for .5 seconds before auto swapping to classic is really obnoxious)

rancid copper
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That's a bug that they said they had fixed earlier in the week. Per @tawny blade :

"The site behavior has been updated for classic/live items: The bug where you were on classic, and clicked on live, but didn't go to live, has been fixed. In addition, if you've already clicked on live for an item, the next time you look something up, the site will remember you wanted live and not further send you back to classic."

Have you tried clearing your cookies / refreshing the cache?

hardy bloom
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^

crude urchin
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@torn geyser are you using mobile version of the site? edit: nvm

torn geyser
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Been fine the rest of the week till this one mob

tawny blade
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the redirects aren't intended, I texted the dev who applied the fix earlier this week to take a look

tawny blade
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We've pushed out a fix for it, however as it's the weekend, if this results in more bugs, we may roll back the solution

zenith shell
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Hi. Is there a way to block the video on the website to automaticly start ? It's ruining my firefox and using huge amount on my CPU

heavy wyvern
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Oh wow I checked that out. Hmm AnyClip cinematic stuff they have running. Adblock sees it as an ad. I would not suggest that as WoWHead is supported through ads though.

zenith shell
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Even with Adblock, the videos always start

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it's a pain

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Gonna have to re-activate adblock for the website, sad :/

heavy wyvern
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I use uBlock Origin that being said maybe it's something they can consider changing up. That stuff would eat data at an annoying rate for those tethering, etc.

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It sucks but loading a video like that is enough to knock my Internet out (I have quite bad internet).

zenith shell
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For me, it's with my CPU. I had many wowhead page open for hours, my firefox was crying with so much utilisation

heavy wyvern
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Either way the staff rock here I'm sure they will take the feedback and consider some options. Personally for me I have to tether from time to time and it's something I would not want costing me $$$ but that is my personal feedback on it.

stoic acorn
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You could always consider subscribing to Premium and removing all ads:
https://www.wowhead.com/premium

heavy wyvern
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Was not an ad though or at least I don't think it is lol

stoic acorn
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The cinematic video spot is a filler used between video ads, that entire area is gone with Premium πŸ˜‰

hardy bloom
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^

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its dirt cheap

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100% worth it if you regularly use the site

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not to mention premium users get previews and early access to new wowhead features (sometimes)

heavy wyvern
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I don't have the problem myself just noticed it when they brought it up πŸ™‚ whatever works for them I guess πŸ™‚

blazing pine
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Is it a known issue that some quest item profiles are corrupted with suggesting that every single mob in a zone will drop it, when it's only meant to be a type of mob or a unique one?

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I've found 3 profiles affected.

viscid heart
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can you post examples?

blazing pine
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They're the quests involved.

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The maps on them show that the item drops anywhere in the zone.

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And when you look up the profiles of the respective quest item, they suggest they drop off of every single type of mob in the zone.

blazing pine
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I have already submitted 1 bug report about the quest item for "Goldtooth", but after that I came by the other 2.

steel elm
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Out of curiousity, am I allowed to link wowwiki fandom com link in comment?

stoic acorn
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Is there a reason you think you aren't allowed to?