#wowhead-feedback-support
1 messages Β· Page 34 of 1
you can put them at the end of the file
π
sorry for the false hope every time that it loads part of the site for 1 minute. hope you understand
PM-ed you my IP as well
will this fix not work if the file is labeled a text file? not sure if i messed up or not but the fix didnt work, but the file is now also listed as a text file, while the original is just "file"
it needs to be just file dont save it as a .txt or anything
oh ok will try again, thank u!
you can verify that the change is live by doing a nslookup wowhead.com and the IP that comes back should be the same one you put in the host file
weyy it works, thanks Kday and aubrey!
While still slow and/or unstable it seems the situation has improved slightly. I think I loaded 99% of the instart.com site!
Did you disable cache @twilit pewter
No
can you try that and see if it loads still
is that ctrl+F5 or something else?
Its in the dev tools for your browser so do CTRL SHIFT I
On the panel there is a network tab
So far it has loaded the basic black text and blue links in a long list with bullet points etc
but it's still loading
cookie popup loaded
still loading
done loading. part of the site layout made it, but not much.
total loading time: about 4 minutes
oof
ok, so ehm... this seems to be the most progress so far, so if anyone has questions or followup instructions, I'm all ears
instart screenshot 1 of 2, if I may
2 of 2
wait.... waitwaitwaitwaitwait
I have, a tab, with instart loaded AND the network tab in my console open
load time 1.62 min
So yeah, stuff is happening and stabilizing
another tab, site loaded in 2.34 min
can anyone else using KPN chime in?
I know it's like 3:55 am, so yea
Time for bed for me now. Just wanted to say, there has been progress. the affected sites now load, albeit slowly. Think 1.5-4 minutes.
Just going to repost this cause there was a lot of stuff going on there for a min. I was looking around at the new classic gear planer which is very cool, and I found some items I am pretty confident aren't in the game. https://classic.wowhead.com/item=20349/90-green-frost-staff
Thanks for all the great products!
@faint fossil Yep, there will be items like that in the database because they exist in the data. That specific one is listed as Deprecated on the right side.
I saw that, I don't know how difficult it would be to exclude depreciated loot from the selection menu but that could definitely help new players out
I'll pass that request along for consideration. π
how do i join channel on my mic
@wanton steppe @jaunty hound @frigid ingot @pale thorn @fickle osprey @frank charm @verbal heart @twilit pewter @regal crest @outer dirge @chilly forge @loud rivet @tropic bramble are any of you (or others from EU with the connection issue) able to load http://everquest.allakhazam.com/?
Nope
No :< https://gyazo.com/1179450732d833c8330c4d948c62d1ed ISP is Yousee Denmark
me neither
Thanks, helps us to rule something out.
Can't load it. Can't load fanbyte either
Wowhead, Fanbyte, and others use AWS through Instart, but the AKZ site used another provider through Instart so it helped us to rule out AWS.
Appreciate you all checking. Sorry this is persisting.
@teal dragon cant load it but given the workaround it seems that it is in start. Sites that don't use it (e.g go to CloudFront directly) work just fine.
Yeah it's just a matter of convincing them I guess. Apparently they aren't getting complaints from their other customers.
I had this issue with CloudFront as well where we were the only customer having issues on one of the POPs, but at least AWS did dig into it :) instart seems a bit dodgy.. ;)
right so i came in here to ask why the last couple of days wowhead isnt working, but readin back now it seems KPN (NL) has troubles? i have the same, KPN Provider cant acces wowhead or fanbyte
That's one of them, yes, we're still pushing Instart to address the issue.
A VPN can help you access the site in the meantime.
I assume that if I'm in Belgium, KPN is also to blame? For now, I'm using proxysite.com, since I'm at work and can't use a VPN
I have edited my hosts file as above to get to Wowhead, that method is working fine for me now. I can't access the other site someone asked about though or fanbyte itself. I'm in Netherlands and my isp is Kpn/Telfort, gave some other info yesterday to Sas. If there's anything further I can do to help with diagnostics, let me know.
@grim mantle At this point AFAIK noone at Wowhead can do anything apart from keeping in contact with Instart to push them to fix it. The problem lies with Instart, and Wowhead can't do anything short-term to fix it. Long-term they might be able to look into alternative CDN providers, but that's not really something you can do on a moment's notice
Hey there
are there 2 separate discord webhooks for retail news and classic news?
if not: will something like that be implemented at some point?
There are no seperate webhooks for BfA and Classic, and there are no plans for such implementation currently @vagrant glen
@teal dragon http://everquest.allakhazam.com/ loaded without page layout for me, just like wowhead and instart did before they loaded better last night. Wowhead on the other hand, times out again.
Fanbyte EverQuest is your ultimate destination for EQ information featuring a database, wiki, strategy guides, forums, chat rooms, images, videos and more.
wtf, it was done loading, but...
background color loaded now
everquest.allakhazam.com loads, while instart and wowhead time out
with loads I mean, most of the site
the second attempt looks pretty successful, but I don't know how much could be missing
guess the hotslogs logo didnt make it in at least
and 4 images in the join fanbyte box
possibly something above the search box
btw, fellow KPN-ists, do you get the timeout error from loading this allakhazam site? Because for me the load time is just t... long. 8 minutes.
It's still the same problem.. wowhead would also load tiny snippets like once every hundred reloads
yeah if it's once every hundred reloads that's another story, but it sure is the same problem
anyway, this issue is frustrating enough so I shouldn't bother you too much
I know VPN's migth get me banned for account sharing etc, but if I use a plugin vpn in a spesific browser and only use that browser for wowhead I should be fine? π€
Just installed "Touch VPN" in my firefox and set it to germany and it works all fine, just not sure if it affects stuff outside of my firefox π
No, it doesn't
Fellow KPN-ist here, I have had trouble visiting the site for the past few weeks, every first time I opened it every day. ERR_CONNECTION_TIMED_OUT. Any logs I can provide to help?
@formal wren AFAIK Wowhead has done all they can. It's now up to Instart to fix it
All we and wowhead can do is push on Instart
And classic is in 8 hours and 50 mins, could not come in a worse time, many people will go to thotbot(wowhead classic) :(
Hosts workaround works here (as I can reach/ping 159.180.93.9 fine), the everquest example indeed just loads a looooong time here on KPN
Doesn't time out, probably same case where it'll slowly load some parts of the site after many minutes
What are the (sub)domains which can be pointed with that IP in hosts?
Every subdomain?
classic and ptr. Besides that you can add subdomains for site's locales
i cant get in
why do i keep getting warned for terrible reasons
For anyone that cant access the AKZ site do you get any sort of errors?
I'm trying the access work-around, but wow.zamimg.com is still giving issues, taking very long to connect. When I ping it, no issues are found though:
ping wow.zamimg.com
Pinging wow.zamimg.com [159.180.93.9] with 32 bytes of data:
Reply from 159.180.93.9: bytes=32 time=243ms TTL=48
Reply from 159.180.93.9: bytes=32 time=243ms TTL=48
Reply from 159.180.93.9: bytes=32 time=243ms TTL=48
Reply from 159.180.93.9: bytes=32 time=243ms TTL=48
Ping statistics for 159.180.93.9:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 243ms, Maximum = 243ms, Average = 243ms
zaming requests seem to take long for me, hence the very long loading times on the things that do load
but not sure if I can really pin the blame purely on that
can't load the site
is this what the site is supposed to look like?
oh, wowhead works for me without workaround now
instart does not
@runic herald that is quite a long response time on those pings..
that host has been acting up for weeks
Eventually it works, but it affects several sites I visit on the first load
@formal wren i would not recommend pointing more than those specified, even though I've personally also managed to get fanbyte.com to work through that workaround
@runic herald which provider/country are you on?
The Netherlands / KPN
ok, it still shouldn't take 243ms for a ping RTT
from office you are on a different network, thus routing can be different - thats why it would work without workaround
yup
Different provider even I believe
On top of that, our exit is about 20~30km from our location due to a tunnel
I assume you can't ping 159.180.84.2 ?
Doesn't look like it
unfortunately I don't have any other IPs to direct there unless we can find another CDN POP that serves those sites.. That's something Wowhead team might be able to provide us with potentially.. But so far only those 2 addresses serve the traffic to my knowledge
My 4G connection (also KPN) works fine though π
yeah, i have same with my providers in Sweden - mobile works.. thats because in reality traffic goes very different routes
i con only provide my ping target with 159.180.84.14 but that probably does the same
yeah it responds too
114 ms (which is correct for texas)
it does seem a tad faster RTTs for me
use that IP then and see if it goes faster for you
and if you set your host file to point to that does it load faster than the CDN trying to point to you a edge node in EU
I'll add that IP to the list of working ones. Thanks @cinder goblet
clear your cache
Which one, DNS or browser?
broswer but make sure your DNS is pointing to the correct IP
yeah tested with ping
Also you cant load wow.zamimg.com directly
given images load eventually i would assume so π
Hmm oddly enough the 4th ping is hanging π
Oh, just windows being windows, output hang
After changing to the Texas IP:
ping wow.zamimg.com
Pinging wow.zamimg.com [159.180.83.131] with 32 bytes of data:
Reply from 159.180.83.131: bytes=32 time=114ms TTL=53
Reply from 159.180.83.131: bytes=32 time=113ms TTL=53
Reply from 159.180.83.131: bytes=32 time=113ms TTL=53
Reply from 159.180.83.131: bytes=32 time=114ms TTL=53
Ping statistics for 159.180.83.131:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 113ms, Maximum = 114ms, Average = 113ms
Cleared browser cache, did a full reload, hanging π¦
I'll try without ublock
meh no difference
It's just this particular host and I've had that for at least 2 weeks (not always)
i wonder if that IP does respond to wow.zamimg.com though
well, for now - given all the mess with Instart, I would suggest go to the option that works but might not be performant.. better than nothing π
Yeah, I'll swap back to the other IP and I can at least load it and have it in the cache
@cinder goblet yes, thats the "default" DNS resolution, i meant if 159.180.83.131 actually responds to wow.zamimg.com
Roughly speaking 280ms per asset on 93.9
with browser cache (and not having Disable cache in Dev Tools) it should be fast on second load
do remember that you have it currently on "Disable cache" as you run with DevTools opened π But thats basically gives you a "clean load" every time
im getting about 200ms, which isnt too bad...
does it still do a roundtrip?
yes to get the 304 i think it does
Can anyone that isnt able to load the site able to a curl for me?
basically browser sends "has it been modified since i last fetched it" and when it gets 304 it gets no content back and just returns empty body.. so you save the DL time on that
does windows have that by default? I don't have my linux laptop with me
Perhaps git bash has it
shoot. i can do that for you
Alright, gimme the curl and I'll give it a shot
for i in seq 1 10; do curl -k -Lvso /dev/null http://159.180.84.14/ -H 'Host:wowhead.com' 2>&1 | grep HTTP; done
urghm you know that wont even work, right?
Im testing from Denmark and Netherlands and I get responses but its not as fast as it should be
because that IP routing doesnt work, so you will never get a connection
I've started it, but it's taking some time π
it works
not from here
and if you change the IP to the texas node?
Stopped without output
nothing so far.. the reason why it doesnt work towards 84.14 is because peering doesnt work, so server never gets my request even.. Texas one doesnt work either btw for the curl
the one in my workaround in the pin works like it should
it doesnt for the one Texas one nor does it for the broken from EU π
hm
like i said, peering is a b*&%#!
What's causing the issues?
Well internet is many parts overlaying, and there are many routes a request can take.. one ISP routes to another, etc.. So right now there is a broken route to certain addresses.. OR the endpoint address is simply malfunctioning.. I had similar case with AWS Cloudfront when a certain PoP was broken only for our traffic
so right now, Istart CDN that Wowhead uses needs to take action and figure out why certain ISPs have peering problems towards them and which of the providers in between has issues
What about temporarily changing the DNS to the other IP with lower TTL?
for some people it sometimes works is because their ISP (or another vendor inbetween) sometimes does cost optimizations and routes traffic differently depending on different conditions
you mean for Wowhead to do that?
I think this will cause degradation for many more users, if it will work for them at all. Wowhead mentioned that its only a small portion of unlucky users in EU
Hmm okay
There are probably work-arounds but I don't think it's worth doing, at least not if they are already on the issue π
I suggested having either a temporary DNS that we can use for instance, something that could do the trick for those who have problems but it has other complications.. also depending on what DNS provider one uses - there are TTL-based routings one can do on DNS level, but all that might - as you say - not be worth the hassle for a small portion of userbase
And they are, but current workaround makes it "workable" I believe.. for some a bit more than for others
Just have to not forget to remove the host file changes π
Yeah π I did it on entire network level so it will be fairly easy
So ehm....how long should wowhead work before we can say we don't have that lucky window of time where it works?
besides, how does wowhead load while instart still times out?
yeah I did, it's zamimg, not zaming, oops
zamimg loads instantly for me btw
wowhead pretty much takes 0.5-3 seconds to load
and then communicates with other sites for about 10 sec or so (normal right?)
I just dont exactly get why wowhead would be working for me while instart does not. Did wowhead make me skip it or something?
but yeah, just need a timeframe of how many successful loads and how long before I can declare it to be working for me.
Anyone else seeing a lot of "Secure connections failed" errors for like the last few days?
Edit: Nevermind
Peasant it has something to do with routing
what do you mean to tell me by saying that?
I mean, seems to me that info might be useful in combination with some other info, but on its own I fail to see exactly what use it is you're saying.
Users in EU were saying the site loads just fine while on mobile but wont while trying to access via their computer
did it look like I wasn't aware of that somehow. I know I suck at communicating, so it wouldn't surprise me if I messed up somewhere along the line. I'm talking about the affected connection, though. The affected connection seems to be unaffected for now and I was wondering how long I should wait before being 100% sure about that fact.
Yea, I use the isp KPN in the Netherlands and I cannot access wowhead via pc, laptop or mobile on wifi. Mobile with dataplan from the same ISP works fine for me.
I may be wrong, but the sooner I can confirm that I'm unaffected, the sooner whoever is trying to fix it can do the same thing for me, which may help some others. Others may need another solution.
but yeah, I think I'll take a step back, because I notice I'm a bit too stuck on this, and I don't easily notice. Just ehm... mention me if you need me
it just started working for me again from the Netherlands, after not being able to route for a few days
@weary gull Is this without modifying your host file?
yeah, didn't want to touch the hosts file
it worked for me for about an hour, now it does not anymore, from the netherlands
tried to access the site every now and then throughout the days and got connection error
havent kept an eye on the site for the hour between 7:15 and 8:15, but it still works for me. so maybe I did beat the 1 hour mark
to0 stole your connection!
yes I can connect again from the netherlands π
yea
just in time boys!
C:\Users\Ketho>tracert wowhead.com
Tracing route to wowhead.com [159.180.84.14]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms mijnmodem.kpn.home [192.168.2.254]
2 9 ms 4 ms 4 ms 195.190.228.103
3 4 ms 4 ms 4 ms 139.156.98.101
4 4 ms 4 ms 4 ms rt2-rou-1022.NL.eurorings.net [134.222.129.238]
5 6 ms 6 ms 6 ms asd-s17-rou-1041.NL.eurorings.net [134.222.48.235]
6 8 ms 7 ms 7 ms ae-6.r25.amstnl02.nl.bb.gin.ntt.net [80.249.208.36]
7 7 ms 8 ms 7 ms ae-18.r25.amstnl02.nl.bb.gin.ntt.net [129.250.2.108]
8 16 ms 15 ms 15 ms ae-7.r25.frnkge08.de.bb.gin.ntt.net [129.250.3.76]
9 14 ms 14 ms 14 ms ae-5.r00.frnkge07.de.bb.gin.ntt.net [129.250.4.185]
10 14 ms 14 ms 14 ms ae-2.a01.frnkge07.de.bb.gin.ntt.net [129.250.4.239]
11 14 ms 13 ms 13 ms 213.198.52.102
12 26 ms 18 ms 19 ms 159.180.79.240
13 25 ms 20 ms 19 ms 159.180.79.243
14 18 ms 18 ms 18 ms 159.180.84.14
Trace complete.
The MS on that traceroute looks like it should
this is mine on tele2
tracert www.wowhead.com
Tracing route to www.wowhead.com [159.180.84.14]
over a maximum of 30 hops:
1 <1 ms <1 ms 1 ms 192.168.1.1
2 74 ms 17 ms 16 ms ip1-0-208-87.adsl2.static.versatel.nl [87.208.0.1]
3 23 ms 23 ms 23 ms ae6-0.br04tc2.versatel.net [212.53.25.197]
4 25 ms 25 ms 24 ms ams5-core-1.bundle-ether6.tele2.net [212.151.190.0]
5 25 ms 25 ms 25 ms ams-core-2.bundle-ether9.tele2.net [130.244.82.57]
6 25 ms 23 ms 24 ms 130.244.200.19
7 29 ms 29 ms 29 ms adm-bb4-link.telia.net [62.115.137.64]
8 30 ms 31 ms 31 ms ldn-bb4-link.telia.net [62.115.113.239]
9 31 ms 31 ms 31 ms ldn-b5-link.telia.net [213.155.132.197]
10 31 ms 32 ms 31 ms instart-ic-304721-ldn-b5.c.telia.net [62.115.38.154]
11 41 ms 31 ms 29 ms 159.180.80.243
12 30 ms 30 ms 30 ms 159.180.84.14
Trace complete.
Started to work for me now.
Telenor - Sweden
Thanks all for the info!
Same - seems to work now
Nice, same here
π
hi
i need help with wowhead site
hi i have clicked favorite on some equip on the wowhead page and now i try find all the things i clicked favorite on.
where do i go
π
@compact wyvern a favorites menu should appear at the top next to your username.
OMG i can`t belive i did not see that i have looked all over the internett to find it and in all settings everywhere!!!
thanks allot
@teal dragon
Everyone who has previously been experiencing trouble accessing the site from the few EU countries/ISPs discussed over the weekend: you should be able to access our site, as well as other Instart sites, again at this time. We're sorry for the inconvenience caused during this time but appreciate you all bearing with us.
Special thanks to those who spent their own time trying to help others bypass the issue (Aubrey in particular) and to every single one of you who took the time to run (and learn to run) network tests to help track down the issue. I'm thrilled it's back up, just in time for Classic launch. Have yourselves a good week! 
If you enabled overrides that Aubrey or others helped with, please make sure you go and remove those. I'll leave the pinned post in place for the time being.
It works now, Thank you Sas and everyone π
Yup works now and thanks!
It is working again, thank you Sas :)
working for me. thanks for your effort, too Sas148
Can confirm it works
Hi! Uh for me, the banner for Classic is loading very wide and spread out, with a blue background gradient. The Eternal Palace banner did that for me until a week later or so something fixed it. I can upload an image to show it. I'm running Firefox Quantum 68.0.2.
(Not sure if it's okay to upload the image so just making sure first.)
Of course it's okay, screenshots are helpful.
Classic front page, but main page is showing it like this too
I do run some addons with Firefox: Facebook Container, Ghostery, Kee, Rikai, uBlock Origin (though I whitelisted y'all, plus I have an account I pay for), and Video Download Helper
That's how it's supposed to look actually.
However we did remove it from the front pages because we replaced it with a prettier one, that version will be seen elsewhere (like in the database).
Ah okay. I thought I had something going on my end cause the Eternal Palace one was like that too for a bit. Then it went fancier. Okay good. Thought I had something breaking on my end.
Thanks!
So, announcements are things that our content team can do on the fly and that prettier one takes longer because dev work. So, we often start with a not so pretty one and then switch it up once the devs finish. This type of content highlight area is new though, I believe Eternal Palace was the first one, perhaps one right before that.
Any clue what could cause this to keep appearing in ff mobile?
Even when I close the tab, this notification persists and I have to close ff completely for it to go away. Only WoWhead does this
I'm sure there's some sort of setting but there's a muted video on our site, it appears to be giving you the option to unmute it. I'd check your FIrefox settings on mobile, see if there's a way to disable that.
This sounds relevant to you: https://www.reddit.com/r/firefox/comments/9iunww/persistent_notification_on_websites_that_have/
When I try to switch to "Live" version of a page, it redirects me to Classic version. Is it same for all?
Is there a way to filter out the Classic news posts on the homepage or any other Blizzard news for that matter? I would only want content that is relevant to current WoW, that is to say BfA, to show up in the front page.
For instance if there was a Blizzard promotion in another game to get an in-game mount I would still want it to show up but if it it something such as a Hearthstone update, with no bearing on WoW, I wouldn't want that to show up.
I'm a idiot. There is a little drop down menu to filter posts out.
Is it possible to NOT have a new 'updated queue times' post in the webhook all the time...? If people care they can keep the one article open and just refresh it. It's super spammy to have it post/repost all the time.
@jagged siren : My problem is similar, I click on a link to a live page and it sometimes sends me to the classic version. Also, and particularly annoying, if you click on the Wowhead logo to go to the home page, it sends you to the classic homepage.
Ah thanks for the explanation yesterday, Sas. I had to take off right after I posted that last bit. Appreciate it!
clicking a link from webhook that leads to live site page, then clicking homepage icon links to the classic homepage, it feels really unintuitive, sometimes don't notice that you're viewing the classic version of the site if you're not paying attention.
@tall cosmos Can you give me the URL you experienced this with? I'd like to take a look. That shouldn't happen.
it may be that he's referring to the wowhead rocket above all the dropdowns like "News", "Leveling", "Database" etc directing you to classic.wowhead.com while viewing any retail stuff
Ah yes, I see that now. Not sure if we did that intentionally or not, I'll look into it.
yeah I have to agree that it being like that is annoying, but I were able to look past it due to Wowhead needing all the Classic based traffic.
in regards to the mentions that other sites were essentially ripping off all the Classic posts, and more or less stealing said necessary traffic.
@teal dragon https://www.wowhead.com/news=294761/retail-hotfixes-for-august-27-eternal-palace-items-siltwing-albatross?webhook - and yeah it is as selatharia described, the rocket at the top of the page. That's what i've always used to go back to the front page of the site, feels weird to look at live site articles and have that link back to the classic site imo
I don't necessarily disagree. I use the logo in the same way. We'll reevaluate it this week. It's like it is right now because of Classic's launch. We often change the logo to celebrate holidays and game/expansion launches. It won't always behave this way. Sorry for the inconvenience in the meantime.
fwiw i just double checked the site homepage sans-webhook and it does the same thing, so that was unrelated i guess
I was wondering if there is a reason that certain items redirect me to classic wowhead? Like the lofty legguards... just redirects me there instead of the normal post about them.
That's intentional right now, the majority of people using the site want the classic version. In the meantime if you're on a classic page and you're certain you want live you can click the 'Live' button to send you to the retail version.
It is on live. When i type those items into live, it redirects me.
This only applies to items from Patch 1.13 or older.
Yes, I know what you're saying. We're intentionally sending people to classic right now because the vast vast majority are actually looking for classic while actually being on retail. Clicking Live after getting to the page will send you back for now.
Most likely, this was implemented as a temporary measure but we'll reevaluate in the next week or two.
Having a page exist in two versions of the game is complicated, we're trying to balance it as best we can. We tried putting messaging up about visiting classic, "did you mean to visit on Classic?" but we were still having trouble with users being confused as to why the information didn't match properly. In this case, since the majority are actually looking for classic, we opted to force it. But for the few, such as yourself, that want an old database page on retail/live you can click the 'Live' button to get back to it for now.
Ah i see, since I didn't have my page in full mode, I couldn't see the button. Now that I know that, it's something but still unfortunate it auto directs me from live to classic.
Did you get a chance to review my post about rogue crit from a few days ago?
Not a support but i have one question related to battlepet we see on website: how do you know the possible breed for each wild battlepet ? it's somewhere in DB2 or you collect this information with the addon ?
I would like it if the WoWHead page didn't default to Classic when I keep clicking on Live. Any time I refresh the page to look at token prices or see if new things have popped up, it defaults back to the Classic page.
@proven fog Are you talking about the homepage?
Yes.
Are you refreshing by clicking the Wowhead logo, or how?
That is currently indeed sending users to the Wowhead Classic page (Sas148 explains why just above in this channel). For now you should use F5 or the refresh button of your browser.
Okay, still don't like it.
Understandable, and looking at Sas' comment it should be temporary.
To further clarify, based on analytics, the vast majority of people were staying on the BFA-versions of quest and item pages, instead of going to the classic page. we are concerned they will get a bad impression of the site, as the retail versions of obsolete quest pages have the wrong rewards, no maps, or the wrong maps
We'll be re-evaluating how the homepage logo works later today, but the redirects on obsolete quest pages will likely stay a bit longer. feelsbadman when 80% of traffic on a quest page is going to a version with 0 info and red text saying the quest no longer quests
Jesus - even with the big popup? π
even 
I know, I was super sad
the breakdown on some quest pages was like 75% wrong / 25 % right
Maybe like an informative banner on those red quest pages or the ones where itβs really frequent? IE - βThis page is for retail wow(or expac name), you may be looking for classic wow which can be found βhereβ (clickable link)
Like specifically on the ones with the worst ratio
That's part of the popup/slider π¦
if people are going to ignore a flashing/animated object, I think they'll tune out a static banner
<marquee>Look you are on the wrong page!</marquee>
alert("Look you are on the wrong page!");
Might be a good idea to add something near the comment section too
If they go straight to the comments and scroll fast through the page then they might not even see the message
I've said this before, but just to make sure the sentiment is known: All of this is insanely annoying to people that only play retail π
Have you looked at where people are coming from when they hit these removed quests? If they are coming from Wowhead's internal search maybe you can automatically link them to classic.wowhead.com? My guess would be though that most are coming from external searches.
Thereβs problems there
IE people looking for old quests to see if they still exist, quests that still exist and were just changed, etc
If people are going to be dumb Iβm not sure you can fully counter that
Oh I absolutely agree there are problems there, but it's better than the "redirect virtually everything to Classic" that is happening now.
https://classic.wowhead.com/icons is listing BfA icons
So... apologies for being abrupt, but am I correct in understanding that the webhook bot will post either ALL news (including Classic) or Classic ONLY, meaning that there is no normal WoW only option?
I went ahead and removed the webhook from my server due to people finding it increasingly obnoxious to filter through so much Classic news.
Are there plans to make a webhook that excludes Classic news?
That sucks, but it was kind of the final straw today when we looked through all the posts and didn't even see a "today in Mechagon/Nazjatar" post, just Classic, Classic, Classic.
I'm putting up a poll to see about re-adding it, but the results are leaning towards "no" right now.
Today in Nazjatar was put on pause as we evaluated traffic to it, and it's been steadily losing interest these past few weeks. Not much traffic to the articles, or related database items. we are still covering retail news like the hotfixes and AV updates, and had 4 longreads last week analyzing lore and BFA gameplay, but there's just not a lot of non-classic stuff blizzard is putting out this week
we actually did put out a ptr analysis on calia on sunday, but yeah...not too much π¦
a few members of the content team are mainly into BFA so we hope to have all bases covered equally once the launch dies down
why does this mob's level not show up in tables?
https://classic.wowhead.com/pet=21/turtle#tameable
I see the level in quick facts for the snapjaw
The first link is a type of hunter pet family, linking to many types of NPCs
I have also removed my webhook on my server due to no Live and PTR only options for news.
Regarding the 'Today in Nazjatar' posts, I really liked them, and I have been using them everyday. Mainly for the Mechagon goings ons because (like I assume most people) I'm trying to complete the achievement to get the Model W cycle. The posts helped me to figure out what I could do that day that I still needed to accomplish. What about just a today in Mechagon, or something else that could help players see what they still need to accomplish, like you do with wowhead.com/flying? Thanks.
I was actually a late comer to appreciating them. I purposely ignored them at first because I just wanted to experience things on my own, but now I find them helpful since Iβm no longer in the βwonderβ stage of experiencing content.
I'm having an issue with the Wowhead Client. I can't upload, becuase I haven't yet put in my password. It won't accept my password change, because "Live World of Warcraft path is invalid (I don't have the retail version installed, only classic).
During the final stress test there wasn't a line for Classic, so I tried putting the Classic path on the Live line, but can't remove it. I tried deleting the client etc, but apparently it saves the data somewhere, as it comes with the old info when I download it fresh.
@stoic creek I can help with the password part, if you're getting an authentication error message upon trying to upload. If you don't have live and it's putting classic there I don't think that should cause upload problems. Let me know if I'm misunderstanding. You should reach out to me via feedback@wowhead.com for help with the password issue.
@teal dragon It doesn't seem to allow me to change my password in the Client because of the invalid Live path (basically same as clicking cancel). I reset the password a while ago, so I'm certain I'm using the right one now (as opposed to when I originally tried to set it up), but it won't let me save it =/.
whats the point of classic.wowhead.com and wowhead.com if they both spam the same posts ? cant you keep them seprate, nothing worse than having to scroll through pages of classic news just to find something new for regular wow....
@spice blaze www is all news, all things WoW, as it always has been. However, you can click the 'Types' drop down next to the word 'News' above the articles to filter out categories you're not interested in seeing. Try that out. Thanks.
@stoic creek I was able to replicate. We'll look into it soon and see if we can remove any conditional parameters for the live field (it used to be the only one required in there which we fixed, but clearly some cases it's not working properly).
Alright, cheers!
@tawny blade right, it shows on the mob's page but not in tables. i was trying to look up mobs relevant to me, but i can't see their levels at a glance in searches or tables on other pages.
https://classic.wowhead.com/npcs/name:snap#0-2+9
is it just cached / not indexed yet or something? why would it work for some but not the others? is data just not gathered yet?
The beta only went up to level 45, so we don't have any 45-60 data
and if an area was barely tested, and people didn't upload any client data, then we don't get information on the site
With Today in Nazjatar, we found that traffic dramatically decreased to the articles over the course of a month. We may consider trying them out again, but it appears our overall user base was starting to ignore them
@teal dragon that worked, guess ill just have to get use to having no wow use lol. just seems abit dumb to have the classic news on both sites :S
Suggestion: Today in Naz/Mech plugin that lists the quest names in the header like the WQs and such
To replace the news post
nazajtar is being tracked on https://www.wowhead.com/world-quests/bfa/eu
which is linked on the main page
this has always been the case since 8.2
You can always create your own webhook. It's what I did for my discord server. Set up a simple google form and it can spit out something that looks like this. You can customize it to suit your needs this way.
We didn't care about the entirety of mechagon quests and stuff, just the things that you'd want to know before leaving zandalar (what do I need to turn in? do I want to bring my murloc cloak?) or before logging in (the mobile app never seems to update emissaries on time)
you should swap the colors of these arrows ... increasing queues should be red π
Red is universally negative numbers
Thatβs not a wowhead decision - itβs a universal standard
going down is positive
yes, but down arrows are decreasing numbers
decreasing numbers have a red arrow
its universal
so is 'red = bad'
It just depends on how you're looking at it.
To me, at a glance, I see that many red and think "oof that's a lot of servers with longer queues"
Β―_(γ)_/Β―
Will both webhooks work at the same time if you have both running on a single server in different channels?
Nevermind. The answer is "Yes, but on a delay."
Is it possible to put a filter in the news so i can filter away everything Classic related? π€
When I click Live button, it still redirects me to Classic page each time. Look at Stormwind City page for example.
@plucky fractal
https://discordapp.com/channels/107362567793422336/173241171064127489/613379645512876044
Can we get that messaged pinned in here
Are there any plans to increase the size of the 3D modelviewer? Just seems really cramped at 600x400 rather than a more "modern" size like 800x600 (1920x1080 viewport)
you can double click to put it in fullscreen
^
"We're back with Today in Nazjatar and Mechagon! "
yaas. π
is there any way to link a classic character to your wowhead account?
I agree with @rancid copper here - the universality of red = bad beats the universality of red = decreasing ... green arrows pointing down are much more common than green indicating bad things. So I think they should use the other symbol here like
@hardy bloom
Anyone else experience server error?
Yep
yep
https://classic.wowhead.com/blackfathom-deeps
^ just gives me a server error ^
everything gives me an error
Whole site seems to be down
Don't think it's just wowhead, reddit seems down too
Sites down
Just woke up and called a dev, we are looking
π«
Yeah server error affects all sub-sites (classic/live) as well as wowhead client
@coral shuttle reddit works fine here (a bit slow maybe initially).. but it works without problems. Either way Reddit error would not have anything to do with Wowhead returning an internal error π
Maybe they forgot to put rocket fuel in the rocket π
add more layers
is the website down?
literally 4 messages up
this shows how much i'm dependent on classic.wowhead.com right now π±
SITE DOWN
Thanks
Humm, if there isn't any already - I would suggest having an APM & Syntetics monitoring on the site that triggers an alert to e.g PagerDuty or OpsGenie so that devs can be notified when too many 503s happen or similar problem with site unreachable without poor @tawny blade needing to wake up and call manually..
And yes, i am lazy.
I NEED INFO
Site seems... super duper down
it went for coffee....it will bbl π
Hi there
i need to know if these murlocs i'm killing drop murloc fins or not!
So ok it's down π
Guys site is down
THIS IS CUTTING INTO MY XP/HOUR
I don't know if anyone said this. site is down.
Yes, those murlocs will π
200 murlocs later still not a single fin!!
Kill all the
you can find, @earnest obsidian
if you complain about xp/hour, you deserve it π
They got an alert automatically π
however it's a weird hour and nobody was messaging in chat yet so I called


DOH these murloc fins aren't a quest item so i'm pretty sure i vendored a bunch of them a long time ago
f
wowhead being down is a blessing in disguise... now i'm slaughtering murlocs left and right with no regard
ree
AWS is having problems: https://status.aws.amazon.com/
site down please fix
6:22 AM PDT We are investigating connectivity issues affecting some instances in a single Availability Zone in the US-EAST-1 Region.
humm, no multi-regional setup then? (regional, not multi-AZ which i assume is in place)
Yeah, because wowhead is mission critical
Confirmed - East US is down
well for Wowhead im sure its important to be available for users as its ad revenue and so on, so multi-regional is not too much of a stretch π
Europe is down as well
wle down right?
Site is probably exclusively hosted in US east. Idk though.
Would explain why Europe, Asia, etc. is affected.
@haughty pilot AFAIK no AWS regions are having problems in europe. However Wowhead seems to be fully in N.Virginia so availability will be a problem from everywhere
I guess I'm not the first one to report that we're overrun by murlocs? Bllrrrrlrlrrl
@plucky fractal what have you started.,.

Im actually a bit confused.. its 1 out of.. 6? AZs in N.Virginia that is having issues... Should it not be balanced across AZs etc?
Depends on configuration
is wowhead down for anyone else?
Well, depeneds on architecture, but one should never have AZ as a single point of failure π
yes, everyone @naive bloom
me need WoW info me need wowhead
@proven shard all you need to know is that you should kill as many
as possible. You should dedicate your life to it from now on
okedoke
found a picture of wowhead atm
fairly accurate, except not enough 
not like anyone was online to help me withstockades anyways so i suppose i dont need to know where to get the quests
i'm still slaughtering murlocs for fun
nahh, just go chase after those
now.. but i would assume its around the stockades entrace that the quest for it was
See, now @earnest obsidian get's it..
for 15 mins already only me?
Literally everyone else. And its being worked on
Are the Murloc Fins you're hunting for a quest? or for something else?
Probably for fun.. because
massacre..
Same here, can't access site
yeah i finally got 8/8 murloc fins in redridge for a quest
but i kept killing them for fun
oh ok, cool then. Because I found the cached page for the info on it. π But you got it, so that's good π
thanks! yeah they dropped them
i joined a group with 2 others and we slaughtered this one murloc camp over and over
website is down please fix
It's being worked on for a while now
It's been down for at least an hour, but I can't see anyone trying to fix it?
or
defs down
its still down wowhead classic is down please fix please please
Issue is on AWS side and the devs are working on a fix for what they can do.
"we re fixing" requires 5 seconds to type btw
they did
Our site outage is caused by our host, AWS, having issues. They typically resolve the outages quickly, but it's currently something the site team has no control over.
as well as on Twitter
because wowhead devs can just go mess with amazon servers to fix it real quick
ITT: people use discord as their only source of information
they will not respond to every message about "it's down" π
Amazon just posted an update: "6:54 AM PDT We can confirm that some instances are impaired and some EBS volumes are experiencing degraded performance within a single Availability Zone in the US-EAST-1 Region. Some EC2 APIs are also experiencing increased error rates and latencies. We are working to resolve the issue."
i assumed person who told they are not telling was right about it
there must be a lot of sad servers around the world....as quite often a lot "need issues resolved" π
Just breeze and read the quest texts - we lived without Wowhead before (when vanilla was launched) so we can do it now too - even though we love the site! Knowing AWS it should not be too long till they fix it
We had Thottbot.
we lived without Wowhead before (when vanilla was launched)
did u just asumed my age?
yeah. Thottbot was a pain sometimes, but it's what we had, heh
Someone really should have revived it for classic, heh
There are a few changes but I feel like they kept true to vanilla
Well, Wowhead has a Thottbot site style you can switch too. π€·
wasnt there a thottbot mode for wowhead now
Yep, currently is.
o no
loltru
Yeahh, Thottbot sold out to WoWhead for a fat 1 mill
is wowhead down right now?
did Thottbot actually exist at launch time? can't remember
If not, it was very shortly afterward. I used it constantly.
started in March 2001, but was re-written in August 2004 as a searchable database π
hi your website is down please address this issue
Never realised how much I rely on wowhead
Wowhead's host, AWS, is having outages. This is affecting many sites and services, such as Waze: https://status.aws.amazon.com/ The Wowhead team cannot fix the issue, we are dependent on Amazon.
wow dont they have a backup ?
ok so please sever ties with that service and find a new host
this is the cloud the idea is to have a backup π
@junior sage Nobody can guarantee 100% uptime
who said cloud computing was better??
more like wowdead
what about a contingency plan wowhead? You dont rely on one source do you?
Does it matter? Are they losing millions? Most likely not. You should be able to handle a small downtime π
AWS should have contingency plans not Wowhead
Avg xp/h down 20% across all realms atm. 
It is a free service, why are people complaining lol
Its all about customer satisfaction and 99.9% uptime correct?
no, its not
they dont force you to pay money
if they FORCED YOU, i'd feel different
some people have premium...
its an extra service you can choose to pay for
do you argue that everyone gets it free?
that's not the point @median snow ... but also what @solar gyro said is true ^^ that's why you use a cloud hoster, because they have the backup plan
what about those that chose to pay
yes, some have and you know they are totally fine with it
AWS is our hosting service, owned by the richest man on earth. We pay them money to run our hosting service, they should have uptime and backup plans.
thats not how AWS works, either
their backup plan is offering availability zones, in fact they ask you to use multiple
Many large services on the internet are also affected by the outage, like Waze
you are absolutely correct @tawny blade , so why do we entrust our government programs in the cloud ?
please don't discuss politics here
I suspect this outage is part of a much larger problem
so are you telling me people spamming wowhead crashesd aws? loolololloolloloololololololololol
yes
mfw politics gets involved in this somehow
honestly, bottom line: wowhead made mistakes by not throwing things into multiple AZ's, maybe they'll learn from their mistakes. i'm not going to hate on a primarily free service for not setting up a high availability environment, however
AWS should have a better plan
AWS has better plans, they just cost more money
I'm not sure what you expect them to do - they have availability zones for a reason
its almost as if its built to survive an AZ up to a region failing
no its not about wowhead, @tawny blade stated a fact, "the richest man on each" they shouldnt be down
Uh, the idea with AWS is to spread the VMs over several availability zones. That's how you make sure stuff stays up when a data center has issues.
yes, and AWS encourages you to use them :)
way is the site off ?
for added cost
how do you think they made the money?
yeah, for added cost
but that all has nothing to do with this channel
I'd understand all the fuss if the game was down but it's just a website LOL
yeah
can somebody give me a tldr? Amazon AWS Zone down?
yeah
ye
one of the availability zones in us-east-1
its fun, makes you think of security
really doesnt but ok
chanting "azure azure azure" π
way is the site offline ?
ofc it could. as much as amazon and ms want us to believe it will be close to impossible to fail. it will always happen at some point. just hoping people aren't actively loosing data with this outage and that it's more networking related
theres ebs outages so who knows
reminds me off the last aws outage that took netflix down π
right now in amazon devOps team π https://www.youtube.com/watch?v=lXhU9zacjzw
Original video can be found here, https://www.youtube.com/watch?v=VOX_PF4PBH8
https://classic.wowhead.com/search?q=the+people's+militia is returning a server error.
looks like classic.wowhead.com in general is
their cloud hosting provider (AWS) has currently an outage, nothing wowhead can do about it
That's nice.
does reddit use aws too
Possibly...lots of sites use it
AWS is pure embarrassment
how so
reddit has been extremely slow and wont load certain subreddits
no, if designed for HA you wont be down even if one or two datacenters are down.. AWS provides infra. how you use it its up to each company
And how much each company wants to pay. Not everyone can pay or needs HA
@jaunty hound That's not true, last time this happend load balancing fucked up big time and even tho only 1 zone was affected many sites went done even when they where using multiple availability zones
Probably not a power outage to be honest. If anything it's a network issue from a higher level network provider. I live close to many of the east coast data centers and it would take a lot for these things to lose power. They have redundantly redundant power with multiple generators
def a power outage
Nope
i may or may not be reading the related ticket for it right now
so yea its a power outage
what happened to a page
Connectivity does not equal power
@sharp jay well that's why we also deploy to multiple regions π but yes, while AWS themselves can have a single point of failure - those things are minimal and rare..
so what happened
if a switch lost power it definitely affects connectivity
not sure why you think it wouldnt
Correct. But at this point it's more than likely re-establishing connectivity to that datacenter. That's only ONE of the many in Northern VA.
right, and it was only part of the data center that was affected - power is up, now its on connectivity
but the root cause was power outage
Reddit partly works and they are mitigating the issue.. most likely by rebalancing to other AZ or even region..
Yeah it's all needing to be re-balanced
is the classic wowhead down? or is it just me
its amazon
Good thing i have Prime, guaranteed to get website usage within 2 business d-... crap
amazon should lead by example and shutdown their sites when someone else they host having issues haha
and lose all that delicious money? not likely
Well, its only a single AZ having issues, normally you should architect your site so a single az loss doesnt affect it
Yeap, but seems it wasnt done or something else happened. But given other sites like Reddit are able to workaround it, i'd assume this will be done here too.. or something else is wrong π But each application/site is different.. either way, GCP was down way more and while everyone has issues, its about how you work around those etc..
wowhead down?
@peak gust #latest-news
gg amazon
Ikr
works here
Really?
happens all the time. Nothing special in infra outage.
I bet you twitch has quintuple redundancy
obviously they're their service but still you'd think they'd realize that wowheads getting slammed
looks like its recovering
GL everyone thank you wowhead
i mean this is mostly on wowhead, there is a reason other services hosted by amazon are still up
coming back up it seems.
wowhead down? i literally cant finish quests without it
Feels bad when you need wowhead rn for a mob
Now I see there it as Reddit / Wowhead connection. I found it incredibly weird they were both down at the same time. S.... Happens. To the network / security engineers working on it.... This Bud's For you (Bud...Yuk - Choose your passion - But you get the feeling).... For what it is worth, thank you for the 99.999999 percent of the time it does work!
Yes. amazon is having an outage.
if you rely on wowhead for quests why not just get questie?
what about special quests
sites down?
π
?
down for me too coming up as 504 bad gateway
Currently π
still down on my end.
any updates yet?
We're implementing a workaround, and it should be up for some users. Updates from AWS can be found at their official site: https://status.aws.amazon.com/
Working for me, thanks
Yay back up
Back for me
@tawny blade typo in that post: Wowhead in site of the AWS outages i think you meant in spite
What post?
latest-news
how come some of my toons are greyed out?
also i have 2 toons where their icons are displayed but their names are red
all my other toons other than the grey ones are blue
also where is the dressing room thing located or how do i get the model viewer to see what something looks like on one of my toons or does it only show for stock models?
no import option on the Classic site because no API. there's an import option on the retail version of wowhead
yeah thats what i meant for retail, wanted to see what my worgen toons would look like with the model update. also i found this glitch too. dont know if thats on blizzards end or on the model viewer itself.
worgen dK face 3 with skin 11 an skin 12 create the broken face. DK face 1 an 2 work as intended with all 3 skin tints
Desolace apparently in Eastern Kingdoms in Classic π
https://classic.wowhead.com/desolace
I've sent you e-mails about this before, at least 2 times, but you never seem to learn. Some of the ads on your site will forward me browser (the wowhead.com window) where I have important information open, to another site (Telenor commercial which is obviously not Telenor, since they would never do such a thing) where it is impossible to revert to the previous site (ie wowhead.com), thus forcing me to look up the information anew. I get it that ads are an important revenue, but some of the ads your site shows are questionable, if not directly fraudulent.
When i try to link an item nothing happens lol
am i doing it wrong?
i want to put it in party chat but its not popping up
feelsbad
any idea how long it takes for data to get uploaded to the site ?
have been waiting for 5+ hours now
it said upload complete, but the site info hasnt changed. maybe a bug with classic ?
iiirc submitted data has to be manually pushed by a dev.
Correct, data is accumulated in bulk and pushed out periodically by the dev team. It's not real-time.
@golden ginkgo We have little control over the ads, we utilize ad networks and such to handle that kind of thing. When we receive a report of this behavior, which violates our agreements with that ad network, we report the issue to them and to our ad screening service to block the domain. It's whack-a-mole though, you get rid of one and another pops up. I apologize that you, or anyone, encounters this... it's obviously not our goal to have you leave the site, in fact we want you to stay on the site. So if you encounter this again just please get back to the site and click 'Feedback' select 'Advertising Issue' and copy/paste the URL you were redirected to in the box. We'll automatically get ad data and be able to look into it with the respective parties.
If the back button is not getting you back to the page, right click it, and then select the last Wowhead window in the history drop down. That should get you back without having you continually refreshing the inappropriate redirect. Thank you.
@barren solar Not sure what you mean. Sounds like an in-game issue though.
Sure
so when i paste the link, in any chat, it always goes into the general chat like this https://gyazo.com/bbc4396d31914b3d24a25f9f810580b0
doesnt even say i posted it
which isnt what im after
im going for this , https://gyazo.com/2ae090a3bf08e26c48cd1707e2071b3e my friend is linking items to me that he doesnt have and i just wanna do that with my party and such
When you paste that link it's only displayed to you, it's not posted anywhere.
You can click enter to bring up the chat window and then shift-click the item link to post it in whatever chat you wish.
Well yes
but i want to show my party items i dont have in my inventory
thats what im trying to achieve
Right, so I assume you're getting the script from our site, in the links box, and copy/pasting into game, yes?
So yeah, after you copy/paste it, you'll see the link. So now you just need to start typing to your party, and then shift-click the link you're seeing to have it added to your message.
I don't think it actually links in public chats in classic though, like general or /say -- but should work for parties, raids and guild.
what Sas said is right - You aren't able to link items in public channels in Classic, but it should work fine for parties, raids and guild chats.
I know I'm late but pretty sure you can link in public channels, but only Trade and player made channels, for example /join world which is usually the biggest one, just wanted to point that out π
hello, can I somehow turn site to not shove me classic content constantly?
You guys recommend that if people don't want to see classic news, they can filter it out. Thing is, filtering out classic news is done client-side, so you get situations like this: A news page with just 2 entries. Could you at least make it so that filtering out any categories doesn't reduce the number of news items on the front page?
@indigo estuary There's a Types dropdown on the top of the news feed
However, note that you'll get situations like the above, where there's so much classic news on the page that the unfiltered stuff is only a fraction
You're linking to the wrong version of BigWigs. That's a content addon, not "bigwigs classic": https://classic.wowhead.com/news=294842/best-addons-for-wow-classic-updated-and-expanded
@plush stump hi, give me a sec please
should be good now
thanks for the great addon btw 
@crude urchin No problem, but it's still wrong. BigWigs_Classic has nothing to do with Classic. It's a content addon for classic bosses on retail. The classic version of BigWigs is on Curseforge.
@plush stump I've updated the post
on this page (https://classic.wowhead.com/item=6265/soul-shard#can-be-placed-in ) it says I can have Soul Shards in a Small Ammo Pouch so bought one, but apparently I can't, am I missing something?
@unique pivot It's a bug in the site. You can only put Soul Shards in a bag labeled "Soul Bag" (https://classic.wowhead.com/soul-bags)
You get one as part of your level 20 class quest btw
And another one at level 30, but past that it's crafted only
the daily pet battle out in mechagon isnt creekclank its the CL-9 Micro-oppression Unit
is there a site achievement for 5th anniversary ? today is mine, but ive not seen anything as far as achievements go
or is it tied to a certain time on whatever the day was
days reset on US Central time
shouldnt i have gotten it at midnite then?
9/1/2014 original sign up, its 9/1/2019 here but my achievement list shows the member for a year achievement only 4x instead of 5
maybe tomorrow's midnight?
oh like after its hit 9/2?
how do i change the icon thingy for my profile i forget how i did it originally
Where may we ask questions regarding features of Wowhead itself (as opposed to features of this Discord server)? Specifically, I'd like to know if the Profiler Tool will be implemented within the Wowhead Classic feature set. Thanks! π
Depending on how wowhead integrates all that...
As far as I understand from reading: Blizzard isn't releasing an 'armory' for classic characters. They don't want you to be able to scope out someone, since you weren't able to do that in vanilla. If the profile relies on the armory (I assume it does) I doubt it'll happen.
@tidal brook There are various "jobs" that run to check these things, they're not in real-time, so I'd imagine you'll have it within 24 hours of the anniversary date.
@tidal brook On our website? It's based on the most recent character you pinned in the profiler.
@celest creek @rancid copper The profiler will not function on Classic because, as Raef mentioned, there's no armory/API to collect any of that data from. One day we may try to work on an alternative that accomplishes something similar but there's nothing in progress right now.
aha, gotcha. Thank you very much!!
You may be interested in the gear planner, where you can create an item/talent setup and then save it on the site with a permanent URL
if blizzard ever adds API support, we'd likely add an import from armory button to that feature
can you create a classic profile yet on wowhead?
That was just discussed above, no, not yet. You can make one manually with the gear planner though.
more talking about checking quest completion n stuff
dont think thats possible since armory isnt supported
theres no way for wowhead to access that data since blizz doesnt put it up like they do with modern wow via the armory
Can we use the "Feedback" form on the site to request admin things like name change, or do I have to email?
@thick fox Nope, that's just not possible until Blizzard releases an API, or rather if they decide to.
@blazing pine The feedback form is the same as an email, either is fine.
@blazing pine In your email just be sure to mention you'll need your Discord name updated as well so I don't forget, thx.
Too late, just sent the request and didn't add that part :\
No problem I added a note for myself when I get around to this on Tuesday (if not before).
Actually... in that case, I may need to adjust my request.
Want me to just delete it then?
The one I just raised, yeah might as well.
@teal dragon not the ingame character icon that shows on your page im referring to the icon that shows next to the name of a users profile on the left when you view their page like on mine- i have the celestial dragonling
will classic items on wowhead eventually have a "disenchants into" tab?
Filtering out things like classic sometimes only shows you 1 latest news post or even none. https://i.imgur.com/IezOLin.png
I wish there was more support to show news for retail/classic only. They are 2 separate games and should be treated as such, imo.
in regards to the discord webhook as well
We try to post at least 1 retail article every day. Unfortunately, there isn't much we can do if Blizzard isn't really giving us anything to report on retail - there's been no real news for weeks, PTR builds have been either very small or just non-existent. We can't make news out of thin air.
@tidal brook That's in your profile settings.
@ancient vortex Eventually, when we acquire more data from those disenchanting with the Wowhead Client/Looter running.
@heavy wyvern Yes, the page doesn't refresh base on your preference, it just hides the news you've deselected, if 9 of those 10 were hidden categories then that's what you'll see. We may refine this to work better in the future but we just put it together with the little time we had to appease those disinterested in some categories. Just click through to the next page(s) to find more of what you want to see.
ok thanks.
#feelsbadman Trying to get the damn gold "dedication" achievement on the website, but of course the site was DOWN on Saturday morning for quite a while an my day count got reset... I think that if you've done an upload with the client on a given day that that should also count, or maybe some consideration for those of us that cant always log in multiple times a day when the website has issues?
@marsh inlet please send an email at feedback@wowhead.com from email address associated with your Wowhead account. I think it's fixable, not sure tho
you can disable the disable add function on wowhead
Is it possible to export / extract mining nodes database in classic for GatherMate2-Classic?
The site was down because AWS, our host, had a power outage...we did a workaround to get the site back up in 2 hours, those that just relied on AWS were out for 5+ hours.
Hello I believe I may have found a small source of miss information on the wowhead classic addon section
I went to download the Leatrix lazy pig addon as it is advertised to auto dismount in combat but I went to the authors website and that isnβt a feature offered
i saw that option ingame
Ah thank you it just isnβt listed then as a feature
Lord of screenshot could you please screenshot it for me
Beautiful sir thank you
sometimes some of the blue tracker posts lose the blizzard blue color even if they actually are a thread from a blue poster
https://www.reddit.com/r/wow/comments/cyse32/how_to_keep_wowhead_from_redirecting_to_classic/
I am not sure how much of this is a bug and how much of this is intended behaviour - someone keeps getting redirected to classic even when selecting live. If it's a bug, maybe some troubleshooting help in the comments (or at least be made aware it's happening) would be helpful.
156 votes and 53 comments so far on Reddit
it's been brought to attention already, and it's not entirely certain if all of it is intentional due to needing the traffic on classic pages (seeing as noted before, other websites have pretty much blatantly copied wowhead's stuff and used for their own profit, but are backed by companies that make taking action against them overly time consuming and expensive). atleast if I remember correctly how things went down
The redirect to Classic pages is intended for pages that have Classic versions (i.e. items, spells, etc from Vanilla). However, it should not happen to pages from other expansions (BFA items should not redirect to a Classic page). If you're seeing this behavior in a page (i.e. having a BFA spell trying to open in the Classic domain), please report it here.
Yeah it's not my reddit thread, that's why I am posting it here.
In case someone who knows more than I do wants to look into it
Perculia replied there already
And at the time I first posted it here, the reply wasn't there, so...was just trying to help π€·
I'd also like to clarify that while vanilla items will have their pages open by default to the Classic page, you should be able to hit the live button and have it switch to live. This is how it works for me. The fact that it's not for some users is a bug.
And we added this behavior a week ago, when we saw that more than half the users visiting classic starting quests on wowhead, pages which were obsolete and empty on live, were on the wrong BFA page, in spite of flashing popups, the usual data toggle system, etc.
Selatharia is also correct in that several Classic places have copied Wowhead's front end, comments, and screenshots, so competition is pretty fierce, and we can't have people's first impression be that wowhead mistakenly has the wrong data.
Yeah the fact that it's bugging sucks. I hope you or the people it's affecting can figure it out soon.
I understand the reasoning for it, for sure. It's tough to deal with that kind of competition. I noticed that when I Google classic wow information, I'm not always seeing wowhead come up as the top, or I have to look harder to see which result is wowhead.
At the same time, I scroll past the banner to see maps and comments. If the site looks almost completely between retail and classic in the main body, chances are people are going to be confused which is which.
Completely the same*
it shouldn't be the same as the logo, fonts, and menus are different...and we have a sliding graphic on the BFA site pointing to the item tooltip with a big image asking if people want to go to classic instead
"I scroll past the banner to see maps and comments" once you scroll past the visual clutter at the top of the page (which pretty much everyone I know does) the pages are basically the same looking. That's sort of my point. I don't think most people with these issues are paying attention to the menu because they're used to ignoring it.
There is a background image on classic wow that says 'classic', but that only appears at pretty large screen sizes, so it's unfortunately not as helpful as it could be
(big picture, sorry for the size here)
The left is from classic wowhead; the right is from retail. Once you whizz past the top, there's not a lot to visually separate the two. I think you guys might overestimate how many people ignore the stuff going on at the top of the wowhead page (banners, notices, etc) because it's not worth noticing to them most of the time.
Any kind of distinction on the important part of the page, the 'meat' of it, would help a lot, IMO.
(and yeah that's two separate pages / not the same npc / instance / etc, but similar enough for my point)
@tawny blade Hello, would it be possible to do quest completion tracker feature for Classic ?
iirc there is no api from blizzard for that.
ok, thanks for explaining that and answer π
@teal dragon what about ingame scans using the addon? would that be possible? (for what i asked earlier, basically creating a profile and fetching the data ingame instead of through the api, and then basically uploading it with the wowhead tool)
i know it cant do that right now though, but would smth like that be possible
Classic has ruined Wowhead
I have Live selected
It should NOT search for classic things
Add a cookie that remembers the game version you want to use
What do you mean @plucky fractal ?
If something I search for exists in classic, it will redirect to classic.wowhead.com, even when I'm using the Live version of the site
It sounds like a bug, but the way you're shoving your classic site down our throat, I doubt it is
They've said that it's intentional
if Live selected then it's a bug
Level 1-120 it says
If I press it, I get sent to https://classic.wowhead.com/ironforge
if anything on live was part of Classic(/Vanilla) it'll 99% of the time direct you to the classic version of the page due to classic relevance, and wowhead needing as much traffic on classic pages as they can get
It's not relevant when I have selected Live
They are straight up decideding not to show what I'm searching for
"Playing regular WoW? Fuck you, here is classic" is basically what is going on
Tell me, how does it benefit anyone that people gets sent to the wrong page?
So those two people are not speaking the truth?
It's true but clicking Live should override this behavior
You are meant to be auto-redirected to Classic, for reasons described earlier in this thread, such as competing websites scraping all of Wowhead's comments, screenshots, and front-end code, which then affects our search result rankings and hurts traffic. We need to put our best foot forward for classic to compete, as the legal fees to address these sites is too high. However, some users have reported a bug where clicking "live" from "classic" kept them on classic. That part is unintended and may be related to cache.
Yesterday was a US holiday and so the developers do not work, but we are looking into replicating and fixing that bug today, and possibly making site behavior smarter for people consistently going to live.
Getting 500 Server Error on https://classic.wowhead.com/razorfen-kraul
So your desperation to become more popular has made the site worse
Server Error fixed itself
I won't be renewing my premium when you use your recourses to give people a worse experience, that's for sure
They already told you that what you're experiencing is a bug they want to fix. I'm not sure what you're looking for...
We would like to present people with the correct version of the quest page, when they are looking for classic information, so people don't visit ripoff sites which sadly exist. First impressions matter and we don't want people to bounce because they found the BFA version of a vanilla quest page, with obsolete maps and wrong stats on items. As others have stated, we're looking into fixing the bug where for some users, they cannot navigate back to the live site.
I'm seeing that bug as well, and I have never selected classic. Clicking that link redirects me to https://classic.wowhead.com/ironforge π
Unless you mean that's the intended behavior, and you expect players of real WoW to have to just intuitively know that they need to go and click back to Live at the top?!
"real WoW" lul
However, some users have reported a bug where clicking "live" from "classic" kept them on classic. That part is unintended and may be related to cache.
No, this is the unintended behavior, that's not what I'm describing here at all.
We made this change intentionally on August 26th due to a number of users who actually wanted Classic inadvertently being on the wrong page. It's a temporary measure. This only affects database pages with Patch 1.13 or older.
There was a bug where clicking on live didn't take you back to the live page, which we're addressing today.
Now that the holiday weekend is over, we're also working on some smart detection where if you indicate you want to go back to live, you will stay on live for that session. This is partially rolled out.
Razer Naga offer doesn't work any more.
check the message yesterday by Sas in #sweepstakes
any addon creators around? Iβm looking for a addon that could differentiate friendlys from neutral and enemyβs(red,yellow,green) on a hunter or druid minimap
The site behavior has been updated for classic/live items: The bug where you were on classic, and clicked on live, but didn't go to live, has been fixed. In addition, if you've already clicked on live for an item, the next time you look something up, the site will remember you wanted live and not further send you back to classic.
@regal hollow Yes, the offer is expired, so the link should be removed from the front page, shouldn't it?
A dev is looking into updating it, it's on a part of the site the writers can't update manually
not sure if anyone saw when I posted this last week:
https://classic.wowhead.com/icons is listing BfA icons
@unkempt willow Have some examples?
@teal dragon the elekk icons on the first page
if anyone wanna add M+ Affixes for EU's Today in WoW, I can confirm they're the same as NA (yet they're currently missing, hence me mentioning it)
hello i run a classic guild and i am trying to set up a webhook with IFTTT to automatic pull the rss feed from the classic blue tracker and post it in the discord but it seem i cant find the rss feed url on the website and i was hoping someone could help me find it so i may finish this webhook connection
@tardy forge Classic: https://classic.wowhead.com/news&rss or all-news https://www.wowhead.com/news&rss - This might also be what you're looking for, but we don't separate it based on classic iirc: https://www.wowhead.com/bluetracker&rss
well that is the one (3rd one) and it comes back as invalid
The page itself seems to load for me, beyond that I'm not sure what would be invalid.
mmm okay i may have to look into my embed body i may have coded somethign wrong
is azerite finder dead?
https://www.wowhead.com/azerite-finder
doesnt seem to load for me, keep getting server error, even tho other wowhead pages are loading
Yeah something broke, I'll alert the devs.
@teal dragon can u hmu when fixed? need it 
does wowhead have a public facing API? Or even undocumented endpoints would be fine, anything that would avoid web scraping pretty much
Wowhead doesn't have an API
that's a shame, alright. cheers!
Lets have some fun on Discord :)
https://i.imgur.com/ldnvCJl.png
Make the Rocket fly or something silly when hovering over it haha π
Not sure if I can make a suggestion for the WoWHead App:
Have an option for when it does upload data that it can hide the upload window for those who prefer 100% hidden experience. So when I close down WoW I kind of get shocked everytime I set the popup and sometimes screw it up by smacking keys lol.
Hello, some information are not displayed in the spanish classic site of a dungeon that is available already on the english page (Location, final boss, Availability)
Example: https://classic.wowhead.com/zone=796/scarlet-monastery on the right sidebar you can see more information that in the spanish site: https://es.classic.wowhead.com/zone=796/scarlet-monastery is not displayed
Also the information about the brief introduction to the zone
I would be happy to help translating this texts if needed π
All the content that is missing there is written manually by our content team. If you wish the help out in translations like that, you can reach out feedback@wowhead.com to talk about it
Sure, I'd love to help
(I had misspelled the email, fixed now)
It is kinda annoying that if you filter out news articles marked as "Classic", you get less articles on the page, because this filtering happens client side. Any news on that front, like a potential server-side change for this?
i have a problem sending date through the upload function in the wowhead Client.
It say the username and password are wrong. I log in to wowhead using Blizzard Battle.net and i dont know how to find he username and the password.
Can you please help me?
if its about private information like password you should probably contact them with the feedback email feedback@wowhead.com
It must be the wowhead username and password @lost obsidian
Could some staff check the feedback email please? π
What time is it in the US?
2-4PM depending on timezone, iirc.
See, no normal person is awake at that time
if it was AM, then yeah. but since it's PM US people should be awake
feedback mail is watched during pacific time working hours usually
but it can take longer to get a reply depending on the subject
okey, no problem, take your time π
We are getting hundreds of emails a day, please be patient π
I know this goes entirely offtopic but could you somehow get data if screenshot is taken of that mob on wowhead or not?
with the addon you are developing long as you get the C part done
Upload failed: Authentication failed.
Invalid server response.
I keep getting this when trying to upload
@plucky fractal please contact Sas148 through feedback@wowhead.com for this. Just copy/paste what you said here and he'll take care of fixing it for you
thanks
is this meant to only show BFA news? cause it's not on my screen, my homepage have classic and live news
@severe escarp you can click the 'Types' drop down next to the word 'News' above the articles to filter out categories you're not interested in seeing. Try that out. Thanks.
if your lazy like me sadly google picking up classic a ton and one fishy url site as well I click from time to time lol
So I have to always keep clicking back on BFA lol
I assume you guys are aware of that classic cz site I assume farming off wowhead?
Yes, nothing can be done legally about it. We've tried contacting google, the classic subreddit etc
Proceeding legally would be a multi-year process, and very expensive as their hosting provider specializes in protecting piracy sites
I can't report comments on behalf of others because I don't 'own' them, and when I report my own, and friends report theirs, google thinks each individual report is too small to care about
Yeah legal battles for that stuff is expensive and very time consuming and even if you win normally just pops up again anyways. Seen it happen a lot with Minecraft modding stuff. Just checking make sure you guys are at least aware. I'm amazed how high they been showing up on google rankings.
They started before Classic WoW was a thing
and they have wowhead info so google thinks they are wowhead
best people can do is correct anyone not to use them
Mhm, this is more discord-Feedback then site-feedback, but I want to suggest maybe splitting the #latest-news channel into one for classic news and one for retail. especilly for Server that copy it over for themselves but are not for classic it may be a bit easier if the posts where filtered. (like, I'm fine with occasional news for hearthstone or something, but at the moment, the majority of the feed is stuff like Classic queue times which are just not interesting to me.
So, the initial reason we decided to keep it all together was related to the conversation above. There are sites that have stolen all of Wowhead's comments, screenshots, and front-end code, and legally we can't do much about it. To give the classic site a fighting chance to survive in spite of huge challenges, we need to give it a fair chance at promotion. However, we are discussing making a BFA only one now that it appears Wowhead is more established, although that's still under discussion as Kane Hart was just talking about the wowhead ripoff site appearing in google unfortunately. (We also stopped queue time several days ago.)
Quick query! After I login, and swap to classic version, my premium doesn't seem to carry and it logs me out, so I still see the adverts and the like when reviewing classic professions. Is it meant to be like that?
It's only when I use the dropdown link, though. If I follow with the Tailoring icon from the home page, it works correctly.
Not intentional. You probably have a bad session cookie lingering around. If you clear the cookies from the browser, log back in, you shouldn't encounter this again (unless it happens again someday but this should be pretty rare).
Cookies can never go bad. Every cookie is delicious in its own way.

hi guys! Im trying to upload a screenshot of a rank 4 essence to wowhead, but im getting a server error all the time. anything im doing wrong?
server error? that could be why I might be having problems getting the webhook to work.
I keep getting
Could not identify webhook from response.
whenever I try to add it to my server.
I figured out the issue. There is a limit for webhooks to an individual channel.
still cant upload the image^^ server error still :/
Hello all! Not sure if this is the right place to ask but it seems like it so here goes. Are we able to link wowhead tooltips into discord? My guild on classic side is using a text channel to keep track of what we have in "GB" and I feel tooltips would give it a nicer look for the items, rather then plain text. I cant seem to figure out how to make it work properly. Any help is appreciated. π
dont think so
wow tooltips are made for ingame use
theres no render for discord
or api
@leaden dome look the item up on wowhead or capture a screenshot of it in game and just create one big giant image and crop the individual items from the screenshot into that one big image
@leaden dome suggest using https://classicguildbank.com/ in lieu of a discord list. It scans characters and spits out a string (like weakauras) that you paste into the site. Load everything up on a bank alt, scan character, import.
Thank you all for the fast responses! Very helpful, thank you π
I am trying to log in to the Wowhead client. My username is an email address, but the client will only let me enter in letters and numbers. What should I do to log in?
To clarify, I have a non-email username on Wowhead, but I log in to the website with my Fanbyte account, which has an e-mail username
@eternal gulch send a feedback email with the essence page that's giving a server error upon submitting screenshot. I'll let the team know.
@upbeat relic in your email just ensure you use the email registered on the site or at least mention it. I'll likely get to it today.
Out of curiousity, am I allowed to link wowwiki fandom com link in comment?
How does one get the premium role (I have a premium wowhead acc)?
#welcome-rules - -If you're a Premium user on Wowhead please send @ Sas148 a private message requesting an add to that role on Discord. Please provide your exact Wowhead name and associated email address when doing so. Allow 1 business day please. You can become Premium on Wowhead by visiting: http://www.wowhead.com/premium
Thanks!
this page lists plate fire res gear on the druid page
@forest iron fixed
Is there a filter on wowhead.com/items that will allow me to filter rewards from Islands
@vernal anchor afaik Wowhead doesn't have such filter, but we have a guide related to your request https://www.wowhead.com/island-expeditions-collection-rewards
So I was going to look up Scale Belly for live, I'm on live wowhead and I load the page as retail version then it AUTO SWAPS to classic. I don't want or care or are trying in any way to look up the classic version of this mob. (The classic page is also the only one that appears on googlesearch) All the auto redirecting/swapping to classic lately is really frustrating.
(Yes I see there is a toggle up top, but when I am already on retail wowhead and search via retail wowhead and have the retail page load for .5 seconds before auto swapping to classic is really obnoxious)
That's a bug that they said they had fixed earlier in the week. Per @tawny blade :
"The site behavior has been updated for classic/live items: The bug where you were on classic, and clicked on live, but didn't go to live, has been fixed. In addition, if you've already clicked on live for an item, the next time you look something up, the site will remember you wanted live and not further send you back to classic."
Have you tried clearing your cookies / refreshing the cache?
^
@torn geyser are you using mobile version of the site? edit: nvm
Been fine the rest of the week till this one mob
the redirects aren't intended, I texted the dev who applied the fix earlier this week to take a look
We've pushed out a fix for it, however as it's the weekend, if this results in more bugs, we may roll back the solution
Hi. Is there a way to block the video on the website to automaticly start ? It's ruining my firefox and using huge amount on my CPU
Oh wow I checked that out. Hmm AnyClip cinematic stuff they have running. Adblock sees it as an ad. I would not suggest that as WoWHead is supported through ads though.
Even with Adblock, the videos always start
it's a pain
Gonna have to re-activate adblock for the website, sad :/
I use uBlock Origin that being said maybe it's something they can consider changing up. That stuff would eat data at an annoying rate for those tethering, etc.
It sucks but loading a video like that is enough to knock my Internet out (I have quite bad internet).
For me, it's with my CPU. I had many wowhead page open for hours, my firefox was crying with so much utilisation
Either way the staff rock here I'm sure they will take the feedback and consider some options. Personally for me I have to tether from time to time and it's something I would not want costing me $$$ but that is my personal feedback on it.
You could always consider subscribing to Premium and removing all ads:
https://www.wowhead.com/premium
Was not an ad though or at least I don't think it is lol
The cinematic video spot is a filler used between video ads, that entire area is gone with Premium π
^
its dirt cheap
100% worth it if you regularly use the site
not to mention premium users get previews and early access to new wowhead features (sometimes)
I don't have the problem myself just noticed it when they brought it up π whatever works for them I guess π
Is it a known issue that some quest item profiles are corrupted with suggesting that every single mob in a zone will drop it, when it's only meant to be a type of mob or a unique one?
I've found 3 profiles affected.
can you post examples?
They're the quests involved.
The maps on them show that the item drops anywhere in the zone.
And when you look up the profiles of the respective quest item, they suggest they drop off of every single type of mob in the zone.
I have already submitted 1 bug report about the quest item for "Goldtooth", but after that I came by the other 2.
Out of curiousity, am I allowed to link wowwiki fandom com link in comment?
Is there a reason you think you aren't allowed to?