#šŸŖ²ā”ƒbugs-web

1 messages Ā· Page 57 of 1

sour dragon
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You're lucky then. Because in my case, when a track is 7:59, it often just repeats the first verse - or even the very first line - again and again.

long sorrel
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Okay. It's not just me. šŸ˜‘ Again with the 07:59. Would like to cut but the song is chopped, mostly. Can't work with those gens.
And I can't see how many credits are being deducted. This is really bad.

half basin
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interesting.. i didn't had this problem the whole day...

formal portal
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I just tried reporting a buggy song, And when i chose the option ''other'' it should ask me why and include a text box to type in the reason, but this window almost immediatly closes and then it thanks you for reporting the song, which is not the intention i thinkšŸ‘€

robust moth
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not sure if this is considered a bug but after the 5.5 update, stems aren't automatically named anymore, it just saves under the title of the track rather than eg. track name (Drums)

nocturne grove
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Uhhhhhhhh did someone CRANK UP the shimmering audio effects??! That's all I can hear now from EVERYTHING generated. Audio quality has severely declined. 😔

gilded sedge
# long sorrel Okay. It's not just me. šŸ˜‘ Again with the 07:59. Would like to cut but the song...

Same issue here but the part with the missing credits is global regardless of browser and it's just horrible not knowing how much credits you're wasting on these horrible 7min+ gens. I sent in feedback through the website about it but i don't even know if that feedback is read or taken seriously at this point. I even tried covers that ended up with 7:09min gens when the original was 3:59min lol

gilded sedge
nocturne grove
chilly girder
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Am I tripping or is remaster really broken this weekend?

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Clips are distorted, the audio is hollow...anyone else getting this?

long sorrel
chilly girder
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I've remastered 4 different songs, and they are all really bad. They are hollow, tinny, and distorted

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ah and new thing just found. it will make the song faster than it was on the original LOL. what in the ...

long sorrel
# chilly girder I've remastered 4 different songs, and they are all really bad. They are hollow,...

Like pretty much every gen you make in 5.5 and V5 now, too. After they introduced the model the quality went downhill, fast.
To get decent gens I need to do a tango with so many steps that making a song costs now double the credits (at least). Hmmm... šŸ¤”
And the quality then is merely bearable. There are so many complaints all around that I wonder if they are taking it seriously or even read them.

chilly girder
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sigh.. I was afraid this was going to happen. To be fair, everytime a new model comes out, the whole thing is janky for a few weeks. then it sorta pans out.

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or ....we just get used to how bad it is that we forgot how good it was going

nocturne grove
indigo basin
nocturne grove
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I just had multiple generations completely skip the second half of my 2nd chorus?????! Just sing half the chorus and then jump right into verse 2...

formal portal
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and The Shimmers making a return is like a horror movie

indigo basin
chilly girder
chilly girder
chilly girder
craggy escarp
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Suno became worst than ever wtf is wrong with this company

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We lost the smoothness we had, 5.5 is so boring and full of bugs (as always for all Suno models, I’m tired of gambling and pray for a good gen)

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Why don’t Suno use a seed system where we can EXACTLY REPRODUCE an output ?

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Seeds are so common in tech since a decade

white frost
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Good evening,
I’ve lost a lot of credits because of a really persistent bug on Suno. I’ve been trying to create an instrumental track for a while now, but there’s a major issue with the style description. Whenever I enter a new prompt to change the style, it keeps reusing an old one I used before, over and over again. I’ve tried clearing everything and refreshing the page, but nothing works…

Is there any way to fix this?
(I just renewed my subscription and I’m already starting to regret it :/)

rocky ledgeBOT
# white frost Good evening, I’ve lost a lot of credits because of a really persistent bug on S...
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Pro tip: If you have exact steps to replicate the issue, that will help us fix it sooner! šŸš€

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Use the button below to get assistance from a moderator who can help reproduce and verify the issue.

formal portal
agile harbor
# craggy escarp Why don’t Suno use a seed system where we can EXACTLY REPRODUCE an output ?

Well, I guess that Suno is not a single model, but multiple models involved in process. So, in order to reproduce output you would need to enter multiple seeds. That would look too technical for an average user.

What I think should be done instead - is to add a function to regenerate song in ultra fidelity (using stored prompts and seeds) for something like 20 credits (or even 50). It's understandable that current generation pipeline is optimized to reduce servers load, but we need an ability to regenerate song in "uncompromised" fidelity for extra credits (using highest inference step count etc). Suno is like gambling, and while you are "rolling the dice" you don't need best quality. You only need best quality when you discover a real gem.

sour dragon
craggy escarp
craggy escarp
craggy escarp
sly escarp
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The link to open the vocal "voices" trainer has gone away for me.. i cant record new voices. I use chrome and firfox under linux .. that link comes and goes. Anyone else with this problem?

vale hawk
vale hawk
# sour dragon Yes, seeds would be great. Like with image generation.

I guess if they had seeds like with image and video genning then people would start using the best seeds that are producing so maybe pointing to parts of the model training. Also I am convinced 5.5 and maybe 5.0 have less artists they have them trained on and so less veriety in the gens produced. But that is only my suspision, I have zero evidence apart from thinking the gens produced are very samey now. I think maybe the older models had a ton of artists and the audio quality was lower, newer models higher quality audio but less veririty of songs they were trained on and maybe artists, the latter for obvious reasons.

glad loom
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No I do not use Google Workspace and I also haven't changed my gmail address recently.

vale hawk
formal portal
cobalt sand
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SO Suno seems to be stuck making the same melody no matter what genre I use when using 5.5 or a custom model...it's basically making the same song over and over wasting credits :/

mental prawn
cobalt sand
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just tested wityh v5 too, same issue...wtaf?

naive helm
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I used a prompt and made tracks no singing no lyrics. now i use the same prompt and IF a track is 7+ minutes betwen 7 and 8 at the very end like 10 seconds it starts singing and the track is broken like it doesn't finish properly not sure where singing lyrics come from... initially I thought it was my own model I had created then I used 5.5 and same thing... now I'll try with 5.0 but this is weird... like i say no singing... i have no lyrics and at the very end only if it's a 7min to 8min track the end gets trashed.

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v5 is fine... I guess the model is based on v 5.5 so my model and v 5.5 both anything generated that's long 7..8min which v5 doesn't produce at all but anything long they ALL no exception the end is broken and the last 10..15 seconds it starts random nonsense lyrics

cobalt sand
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I erased the 'my taste' and it seems to have rteset it and making different stuff finally

naive helm
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yeah me too I created a model using 24 tracks not 2 not 6... 24 and a lot of the stuff it produce had very similar start... v5.5/model seems to be bugged big time... it's useless if you do serious stuff.

fluid rose
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V4 had a far more creative sound palette and arrangements.
5.5 sounds all the same. Same sounds. Same synths. Same filtered fx runs. No matter what you prompt in electronic genre

void sage
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7.59 bug again! I was just working on a new project and ALL of my gens are 7.59 mins and they just cut off dramatically at the end.
I see a bunch of others with the same issue.
So we are wasting our credits like no ones business and unable to see how many we are eating through? 🤬

void sage
naive helm
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and to be honest... the quality from has dropped if I compare it to 5.0 was better

naive helm
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suno is broken... like I just used v5.0 generated 8 tracks they're all 5m12s and they all cut at the end waste of time and credits right now

indigo basin
keen musk
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Hey Suno team— hoping you can help me with a billing issue šŸ™
I've been waiting for 2 weeks with no response from billing@suno.com, and I'm currently unable to use Suno because of this.
The situation:

I was on Pro Plan (monthly) and tried to upgrade to Premier Plan monthly
An annual invoice (ā‚©474,375) was generated instead
The invoice is unpaid, but I cannot cancel it or switch to monthly — it reverts back to yearly every time I confirm the change
I need to use Suno urgently but this billing bug is blocking me completely

Could someone please help me cancel this pending annual invoice and get a monthly Premier Plan invoice generated instead? Really appreciate any help! šŸ™

tidal robin
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i cant even use my persona anymore like this, so am i just making personas just for suno to capture it

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mind you ive used this persona before without issues

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and bro country is nooooot the same as music from Florida, its a state not an artist

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Flo Rida is an artist,

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and him alone doesnt make up florida music

willow compass
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Currently every single extension I try to make is coming out as a cover and I am unable to "get full song"

runic crystal
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anyone else getting obsurdly short songs? am I doing something wrong?

indigo basin
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it happens

runic crystal
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it's literally never happened to me before

left tundra
# runic crystal anyone else getting obsurdly short songs? am I doing something wrong?

I've noticed this happen with both my custom models so far. I assumed it's because the pieces I gave it were unfinished and some were only 1-2 minutes, but it does happen in the base model now on anything I ask for "hybrid orchestra" with which is what I see you have in your tracks. I think it's assuming you want a trailer or a teaser piece and so it's going short.

indigo basin
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perhaps 9 seconds ones are judged ok lol

left tundra
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I wish they let you specify a time length you want the track to be, because for anything I make I'd consider under 2 minutes to be undesireable.

indigo basin
void sage
turbid edge
raw ocean
paper sparrow
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The Lyrica substitution is not working.

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It's been frozen for 10 minutes.

wanton sinew
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Do you want to fix the expansions? There's no way, it starts singing again, it doesn't listen to the instructions. You try to finish it another way and it starts the song all over again. It's been like this for several days.

swift shale
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8/10 EDM songs i create is 7:59 with last 2-3 minutes being completely different genre and with vocals.

shy rivet
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It seems the pinned list has flipped, showing the oldest first as opposed to the newest added first. This must be a bug, because even on a marketing perspective, pushing the latest created is generally just a wise move to boost engagement.

If this is not a bug, but an intentional decision, I suppose I could mitigate it by removing all pins and then adding them back in reverse order.

Edit: Something odd is happening, when I refresh the page, it shows the right way first, and then flips. Odd.

tender ember
shy rivet
tender ember
shy rivet
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It is odd that they don't have a toggle or something for this if this keeps happening.

wispy reef
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Studio Clearly does not know what Pitch i set the clips to. ....

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when i make a cover or replace - it acts like it cant actually see the context. It is not aware of the pitch of the clips.

shy rivet
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The taste profile seems confused by my material. Producing for variety seems to just make it default to something. It picked electronic and metal. Which I do enjoy, but 80% of my work are rich cinematic tunes. The problem is that whenever I cover a song using 5.5, there's a 80% chance of getting a random electric guitar solo. (I assumed it would change if I listened to more tunes, but it remained fairly static.)

I think it based my taste profile entirely on my first 5.5 suno song.

wanton sinew
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These bugs are unforgivable; there's no way to cut the songs when they finish. Not by editing, not by expanding... It's currently broken... and if it's broken, it should be stopped until it's fixed so customers don't waste credits unnecessarily.
Is a platform change coming? I don't think so, right? We only had version 5.5 a few days ago.

idle crater
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Hello, is there a way to downgrade my current plan without canceling it? I'm trying to downgrade to the Pro Plan but I don't have an option to downgrade — only cancel.

wicked cedar
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Credit-Counter disapers on Web. Please bring it back.

wispy reef
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yeah i need to see my credits

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i have no idea where im at

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also turning audio Influence all the way down to 0% basically doesnt do anything - it still makes the same exact thing ... 0 shoulld mean 0. 100% should mean 100%. Stop faking it

fathom lotus
solar grove
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As for the sliders. Use with discretion. Extremes on either end tend to have issues.

wispy reef
fluid rose
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Too many features too quickly, likely to please shareholders, but the bug fixing is starting to remind me of whack a mole.
It’s a shame things sound so homogeneous now too.
I with they’d just fix the foundations first and get things working consistently with a real world sound quality

craggy escarp
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Again, I’m tired and fed up about worse quality since forever. You quantize your models so we are able to see when models are good and when they are bad. Currently this is freaking bad

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I try as much as possible to work at night but even with that trick, models are poopy

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Like very poopy

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Wtf did happened ? Is this costing that much so you need to mess with people ?

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So raise up your prices

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We don’t need poop

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We need quality you are able to provide but you won’t give

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I’m starting to hate AI pricing that don’t make sense and is not transparent to people paying for that poor

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Poop

somber hazel
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I'm having a lot of trouble generating songs. I have to restart them several times because the songs are often exactly 7:59 long, and once the lyrics finish, it starts again from the beginning and cuts off in the middle. The same thing happens with mashups, which are 6 minutes long and do the exact same thing. I've lost quite a few credits because of this.

violet narwhal
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6:23 is a new lucky number?

wanton sinew
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We're all in the same boat. At least it seems to have gone down to 6 minutes, because before it was 8 minutes, and since the song ended much sooner, it kept repeating the lyrics. And if you tried to fix it with the editor, you spent 4 credits, and instead of finishing the song, it would just start singing the lyrics again from the beginning. And if you clicked "expansion," it would just start singing again... It's impossible to work like this.

little void
# raw ocean Same here. Almost every song fails to end, and continues smoothly from the inten...

i was able to get around this when covering an instrumental by use the edit->add vocals...but the sound quality came out poop (but actually didn't restart the introduction)...try to cover that...but went straight back to restarting the song at the instrument break and ad-libing screamy runs for some arbitrary fixed time of 4:3something on both renders....but i digress...note was using v5 model.

wicked cedar
placid tartan
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Pinned songs ran through a random generator a few days ago, and trying to sort them back how they're supposed to be its still impossible. Pure Chaos šŸ™

Also it would be convenient if you could just drag & drop the pinned songs for the order

lilac oasis
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Song editor is not working right now

woven otter
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the new 5.5 voice not rly workin proper, with a cover tune it completly goes back to its original created song (as i described previously)

so i tried to create without cover song using the new 5,5 vocal , and yet i still get the same melody from the used voice persona i once created. so it basically re creates the almost same tune you once had with it.

#

some personas work a little better and may create individual new songs but many fail

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also tried creating without persona a fresh song, then cover it with my persona, once created, new cover song loses its persona voice

gloomy patrol
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would love to know what my notification is supposed to be..? i's not from dew world, and ZERO activity

rotund storm
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When I try to create a voice, this appears, what's happening?

simple hatch
indigo basin
little void
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BUG: in the song details popup menu, if you highlight and cut the contents of the style/genre textbox, the textbox disappears, thus not allowing you to enter in new contents....how's that for an embarrassing lazy low effort bug to deploy to your customers

wicked cedar
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Suno v5.5 ignores the "add Lyrics" completely in Editor. I wish to insert a Bridge but i get only the Outro-Lyrics in the Generation. -> completely useless.

indigo basin
craggy escarp
craggy escarp
indigo basin
simple hatch
simple hatch
craggy escarp
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I would like to know if peak hour is messing with quality

simple hatch
craggy escarp
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Busy hour could throttle the « thinking mode », they may relate on LLM models or something similar

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But I may be wrong again, I don’t know how it works under the hood

indigo basin
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we'd first need to know how a song's length is even computed. Is it an algo detecting when the AI is "done"? Is it when the lyrics are done (it thus requires to detect this). Is it an upfront estimation?
Let's remember that AI is a black box at its core (but I don't know how much of Suno is that kind of AI), and that knowing when it's done producing the song might not be a straightforward thing.

craggy escarp
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I’m pretty sure this is a low LLM model that generate each instrument partition

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A good prompt design can lead to a musical pattern

craggy escarp
indigo basin
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(so yeah, I think they SHOULD produce each instrument track separately, but I don't think they do)

craggy escarp
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You are probably right because they strangled to give stems at first

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*they struggled

indigo basin
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retrieving stems from a full track is really black magic, it's already a miracle that it semi-works. But it still doesn't "work"

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(it also existed before LLMs were a big thing, so I don't know if Suno's is LLM-based here)

static ridge
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Sometimes i can only find one of the two newly created songs. The other one only appears after around 10-15min (even though it was ready many minutes before that).

agile harbor
# craggy escarp I would like to know if peak hour is messing with quality

Do you know how diffusion models works? A music is "painted" in steps (techically, this is denoising steps, because model starts creating music from white noise latents). So, more steps will mean more detailed sound and less artifacts/noise. Suno will never admit it, but it probably works like this: when Suno starts generating your track it checks total queue size, and if queue is longer than some threshold, it will use less inference steps to "paint" your song.

craggy escarp
craggy escarp
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Or it’s A/B testing with samples/algo

indigo basin
agile harbor
indigo basin
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I would like to hear an example of a "half-finished" song from a diffusion model though. What's to expect, more noise? less defined transients?

frozen pond
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The Extend feature does whatever it wants instead of following the song structure šŸ™‚

craggy escarp
indigo basin
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(and that would help me understand if the 5.5 zipper noise is a bug in some algo somewhere or it's really coming from the LLM. Because if it is, we're not likely to get a fix anytime soon)

indigo basin
swift maple
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Hi everyone. I’m having an issue with the Extend feature when trying to generate a short instrumental outro.
Previously, using the [Outro] tag in the lyrics would generate a short closing section without any issues. Now, every time I try to extend from the end of a finished song to add a brief instrumental fade out, Suno generates a full 3-4 minute track instead.
I also tried using an [End] tag but it wasn’t recognized.
Is anyone else experiencing this? Any workaround to get Suno to generate very short instrumental sections?

cinder stratus
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Hi everyone! I've been on a pro plan for more than a year. On march 29th the subscription payment was charged as usual, but suddenly the service stopped working. It shows me as a free user and suggests upgrading the plan. I cannot generate music. I did write an email to the billing@suno.com address, sending the receipt from the successful payment, but didn't get any reply. How to help my situation?

tender ember
tender ember
manic wing
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My exported stems aren’t showing waveform data, is anyone else having this problem

tender ember
wanton sinew
raw moat
#

To the Suno team,
There is still one typo remaining. Continuing to misspell his name is frankly quite disrespectful, so please fix it as soon as possible.#šŸ“¢ā”ƒannouncements message

plucky ridge
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I keep getting songs and even noticed it among other users which end and start the song a new but different style but the song cuts off unended or it generates a constant noise, or even a silence... I think you coded something wrong into the new version, since I started to notice this since v5.5

frigid magnet
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Today, all of the female vocals rendered in my songs have crackling static noise around "s" sounds. I never had this problem with similar kind of lyrics/styles in the past. Did something recently change in the vocal rendering process?

plucky ridge
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I literally just samped the song I spoke about earlier which got separated into two songs, I sampled the one song, left out second unended, Suno generated another same mistake for my next generation, why are you wasting my credits, I can not fix the mistake Suno does because it keeps repeating... on purpose

static ridge
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Two bugs to report: The slider on create lyrics doesnt work, i cant activate it. Secondly: "Extend a track" does not work at all, it wont activate.

warped geyser
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i have a problem with he extend feature like it will always keep generating 4 min clip without an end and will keep putting lyrics even if i want instrumental why is that?

twin roost
# warped geyser i have a problem with he extend feature like it will always keep generating 4 mi...

Because it doesn't work properly
Hasn't for quite a while, has been reported many times by many people, no sign of any improvement
V5.5 consistently gives 4-minute extensions that repeat lyrics from the original song, however many times you tell it to generate an instrumental and however you try to control the duration
V5 can still do instrumental extensions but it doesn't like making them longer than about 30 seconds and the quality tends to be horrible
Unfortunately making their program work properly, do what it claims it can do, or follow clear and simple instructions, apparently isn't a priority

twin roost
# warped geyser i have a problem with he extend feature like it will always keep generating 4 mi...

The only way I can find to get an extension without vocals, is to split the song into vocal and instrumental stems, extend the instrumental one, then use other means to add the vocal stem back into the extended version. If you're lucky sometimes it doesn't just hallucinate new lyrics out of nowhere for the extension šŸ¤¦ā€ā™€ļø
This still doesn't solve the problem of every extension being 4 minutes long. You can maybe work around that too, by making the too-long extension and then extending that at the point where it's supposed to end, using a different model (not 5.5) that is able to generate endings.
None of which would be necessary if Suno would fix their product to follow instructions, but it's an option until they finally learn how to fix problems instead of adding new ones

empty ermine
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Not sure if this is specific to 5.5, but I’ve started seeing a few issues recently that have added friction to songwriting and cost time and credits without much benefit.

Copyright flagging on original lyrics (including my own tracks),
I’m now getting rejections for ā€œcopyright violationā€ even when reusing my own lyrics. There’s no indication of what part is triggering it, and no way to validate before generation.

This leads to trial-and-error (removing sections, regenerating), which wastes both time and credits.

It would really help if the system could at least indicate where the issue is, especially given what seems to be a fairly sensitive (and possibly false-positive-prone) detection.

Instrumental extension still generating vocals,
Extending vocal tracks into instrumental sections (e.g., for endings or building off vocal rhythm) has become unreliable.

Even when explicitly prompting for instrumental, I often get outputs with vocals and have to retry multiple times. This seems to be a recent regression and ends up being a significant drain on credits.

Would love to see improvements in both areas—these are workflows I rely on heavily.

dusk token
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I dont know if this is a bug but this has been happening so often even with 5.0.

No matter what i do, when i try and generate different versions of a prompt, even though 'the style' has kind of changed, the song is actually, the exact same. It's as if it's stuck in a cover loop.

The most egregious part about it, is it's using the same form of vocals at the same parts, and adding adlibs that aren't even present.

I love adlibs! But it's making it apparent no matter the generation attempt, it's THE SAME generation.

Why?

latent wigeon
ivory jasper
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Is it possible that no one is talking about major bugs? Version 5.5 now tends to generate almost the same melody most of the time, making productions very similar to each other. Additionally, in the past few days, when generating two tracks, one is completed correctly while the other consistently stops at 07:59.
Is it possible that no one has noticed? It almost seems like, after reaching certain financial results, the interest in improving the product has declined. Perhaps only a broader reaction from users could bring attention back to these issues.

fluid rose
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I’m getting the same Bass and melodic structure on every cover I do on different songs if I use the same simple ā€œminimal waveā€ prompt. It usually starts with a two bar filtered bass that drops out and I get some synth toms. Then again, before the same drums kick in.
Homogenised music generation that is not only dull but feels cookie cutter in the extreme.

rain blaze
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I get same song style, melody etc even when change the style in style box prompt

gloomy patrol
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I don't know where the proper place would be for this.. but.. anoyne else have this issue?

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been like this for over an hour

void sage
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Can we please get the Style Summary box in song details back in on remastered tracks please!!

void sage
heady mesa
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PLEASE FIX, the issue with sharing song, only shares the animated cover and NOT the song!!!!!!!!

gloomy patrol
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use v5 if v5.5 is giving you issues?

merry jay
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I get 7:59 minutes songs.
when the song finsh It just start singing the song all over again.
How do i fix that ?

gloomy patrol
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you can just crop the excess away

jade ore
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There is a problem with the track splitting, I have been waiting? Does anyone have the same problem?

rose timber
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Please add an update to allow deleting generated voices. It bugged before and created a lot of duplicates, and I can’t delete them at all.

cinder stratus
tender ember
open quail
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Yes, Replace doesn't work for me either.

Ja, Replace funktioniert bei mir auch nicht.

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And in the profile, pinned songs are randomly thrown around. You should be able to choose the order without random dice.

  • Und im Profil werden angepinnte Lieder wirr herum gewürfelt. Man sollte die Reihenfolge ohne Zufallswürfel wƤhlen kƶnnen.*
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The fact that I see fewer menu items is not a bug. I have hidden some, hiding the windows of them from myself.

Dass bei mir weniger Menüpunkte zu sehen sind, ist kein Bug. Ich habe einige versteckt, die Fenster davon für mich verborgen.

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As far as the missing number of credits is concerned, I have to check whether I blocked it too restrictively. Or to the others: Are the credits shown in the editor?

Was die fehlende Creditanzahl betrifft, da muss ich bei mir gucken, ob ich da etwas zu restriktiv geblockt habe. Oder an die anderen: Werden euch im Editor die Credits angezeitg?

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Since I don't see them when I write songs normally, I suspect that I have an overly aggressive attitude that I have to undo.

Da ich sie beim normalen Liederstellen auch nicht sehe, vermute ich eine zu aggressive Einstellung bei mir, die ich rückgängig machen muss.

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And the translator works as well as the Suno site does sometimes.

Und der Übersetzer funktioniert so gut wie die Suno Seite manchmal.

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No, the credits cannot be seen even with all active windows. THIS NEEDS TO BE CHANGED.

Nein, die Credits sind auch mit allen aktiven Fenstern nicht zu sehen.. DAS MUSS GEƄNDERT WERDEN.

tender ember
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A post was mentioned about it over the weekend

past hare
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I'm unable to upload my voice. When I try to record it, it doesn't detect my audio (despite choosing the correct microphone). If I record it and try to upload, the upload initially works, but then on the next screen I get this "upload failed" error. I tried with an .mp3 and a .wav. I also tried using a song I previously uploaded and got the same error. Is this feature just not working right now or is it specific to me?

echo marsh
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I generated it once yesterday to see if it was fixed. Nope, first generation 7:59. One good track and one useless track. First try. WTF guys.

analog ibex
#

With V5.5, audio breakdown as a song plugs along seems to be getting worse. Things I'm now generating become unusable by the time they reach about 1/3 to 1/2 of the way threw and degrade into a bunch of hiss by the end of the song. As of today, I've also noticed that the quality of the rendered instruments has lowered. Some of what I'm getting back sounds like V3 to 3.5's cheap guitars and keyboards. This is all at the default setting, no attempted personalization or change of options.

drowsy light
#

Still can't get anything to generate in Studio outside of a full new track. No individual instrument tracks or stems. It just generates forever and eventually times out.

agile harbor
#

Unable to generate replacements in editor (Classic mode, v5) - always timeout

visual hinge
#

still the same bug with edit->replace vocals .. the tracks are only 3:59 but should be 8:39 .. I reporter many bugs for this but nothing changed .. i write a ticket and the ai told me 20 days !! ago it will be reviewed by a human .. but no response nowhere .. hey you collect money form the users you should be able to reply to tickets and fix broken std. functions ! 😔

nocturne grove
#

V 5.5 All of the vocals sound the same!!! ?????!!!!!! What the ___ is going on over there???!

#

Instead of the 1,000+ assorted vocals we had before, it now sounds like maybe 10 or so vocals across multiple prompts/genres

cunning bobcat
signal sonnet
#

facing this error

hexed ledge
#

I can no longer see the 'following' section on the main page. I can't find it anywhere, in fact. I hope this isn't on purpose, as it seems to defeat any purpose of following people?

solar grove
#

Not the solution anyone wants but have you tried editing the clips with the Editor to cut off the repeat?

burnt jay
#

Hi everybody. I have a question. When I extract the drums and other instruments. the bpm of the tracks are always a little bit different.
Like for example if the song is 125BPM its not exactly 125BPM when extracted. I also tried the tempo lock feature. Didn't help !
There is another problem...even if you detect the tempo in your daw and set it correct
there's always some weird tempo differences through the song
like verse 1 maybe slighty different compared to 125
but the chorus may be way off
so even if you correct it.
its still wrong in some parts of the song
any fixes for this ?

i tried to force suno to generate a 125 BPM song. so even if you do that.
its still different when extracted and the other problem still remains.

limpid gulch
#

Covers in 5.5 still messing up the parts of the song. Different melodies and not following the original song. All covers starts with same speaking part from the first Verse. I don't want that! It won't follow the lyrics at start. Frustrating bug. 5.0 makes covers like it should but music quality is SO bad. How long do i have to wait the FIX, or forever??? I'm not the first who report this error/bug!

gloomy patrol
solar grove
gloomy patrol
gloomy patrol
#

@solar grove ^ (it's in every channel)

solar grove
gloomy patrol
#

no worries, you were active just moments before so I figured I'd poke your attention

cosmic sedge
#

slave labor

hardy dragon
# solar grove Not the solution anyone wants but have you tried editing the clips with the Edit...

The biggest problem is the songs slow down in tempo for multiple bars when "ending" before they hallucinate further so the endings are all messed up even to trim. Trimming pieces, replacing sections for the ends, these are tedious extra steps. Is there a reason why Suno isn't addressing/acknowledging the issue now? Or has it been acknowledged and I missed that.

I don't use the replace sections much or trim, don't those use up credits?

solar grove
#

I think replace does, I'm not actually sure about trimming.

gloomy patrol
#

trim does not

hardy dragon
gloomy patrol
#

extend 5 credits, replace 10 credits, trim 0

hardy dragon
# gloomy patrol extend 5 credits, replace 10 credits, trim 0

Got it. Thanks. Definitely not a good solution then. I take multiple renders into post and do that all for free in audition. If the song endings weren't slowing down in tempo and not sounding good as endings anyway, wouldn't mind it so much to just take into post.

glacial sonnet
#

We broken? The last 5 generations have been 7:59 songs again.

hardy dragon
tender birch
#

So any noddy else not snow to use extend? It starts the lyrics all inner again Eben thigh I deleted the already used lyrics from the lyric prompt...

#

Anybody* able*

flint jetty
#

all my generations lately have been 7.59. all extends are 4.00... suno not following directions... not ending songs... repeating lyrics... etc... I've been reading this thread and seems like a lot of us are having the same problem... - Hmmm...

void sage
potent junco
#

I'm trying to fix parts of my music, but always the generation of replaces fails, and even saying that my credits will be restored, they are not restored. I'm losing credits every time the glitch happens ;n;

#

i don't know how many more credits i accidentally lost because of this glitch in the song editor

#

I'm going to sleep now. but I will check the replies when I wake up

hexed ledge
hexed ledge
onyx marsh
#

i keep getting generations below 1min.... real waste of credits

#

it's been buggy for days

#

thanks suno very cool...... gimme my creditsa back...

placid imp
#

Tengo un plan Premier y sin embargo me aparece este mensaje que oculta los controles de audio, etc.

indigo basin
#

thank you (I guess? who needed this to be an option lol)

tiny hatch
#

Suno is down for me

#

They are updating, it is a software they are fixing bugs

mellow nymph
crystal root
#

Suno is down for me too. Says song creation is only available for Pro and Premier. Im on Pro and cant do anything. Ill just wait this one out šŸŽ§

pale maple
#

I cant do nothing on Studio as the play button, zoom, and others that has disappeared? It seems to be replaced by the announcement?

late totem
#

I'm here to ask why the "link embeds" in Discord no longer has Suno links able to playback. Since around March 12-26 it only shows the thumbnail and "Listen and make your own on Suno" but no playback. Older posts still play back fine, so I assume the Suno backend didn't lock it down entirely. Currently, when there is a playback icon on the embed, it only plays the 5-10 second silent video, not the song itself.

Obviously, I consider it a bug. The #šŸ£ā”ƒsuno-showcase is more useful when I can preview the song before I click the full song page link. Anyone knows if it must be fixed by discord/plugin makers, or if Suno should rethink the metadata to promote the audio instead of the video?

late totem
pale maple
#

Its back

onyx marsh
valid fiber
#

The IA still sometimes generating 7m59 songs with brutal cut useless, also 4m extend useless as well, that's burning my credits and piss me off please do something

warm crescent
#

When extending a song that originally contains lyrics, creating an instrumental section does not work as expected.

Leaving the lyrics field empty or entering ā€œ[Instrumental]ā€ still results in vocals being generated, often repeating previous lyrics.

Additionally, the extension does not transition or end properly. Instead of continuing naturally, it often loops back to a similar point as before the extension, and the track can abruptly cut off during a more intense section rather than finishing smoothly.

rain blaze
#

Suno still kick out same song over and over even when you change the style promt , it give same song/ melody instead of new variations. It act more than a remix than an complete new song

steel drift
#

Hi Suno team. I need help with a billing issue. I’ve been a Pro subscriber for over a month and I'm being charged, but my account is still on the "Free" plan. I've sent multiple emails but haven't received a response for weeks. Could a staff member please contact me or let me know how to share my account details privately? Thank you.

onyx marsh
#

Covers only covers HALF a song for some reason then starts going off on it's own thing regardless if the influence settings or with/without voice
Mashups only generates between 15 seconds and 1minute of a song regardless of settings

Developers for the love of good give some feedback or implement a proper bugreporting. How the hell are we the community supposed to know you're even aware of issues let alone working on them (or not) with abosolutely 0 communication

rocky ledgeBOT
# onyx marsh **Covers** only covers HALF a song for some reason then starts going off on it's...
šŸ› Bug Report Detected

It looks like you might be experiencing a bug! Please help us improve by submitting a detailed report.

Pro tip: If you have exact steps to replicate the issue, that will help us fix it sooner! šŸš€

Need Help?

Use the button below to get assistance from a moderator who can help reproduce and verify the issue.

turbid edge
#

This has been happening for several days now. I keep getting songs that are exactly 7:59 long, and they are truly unusable. This only happens with V5.5. Please fix this as soon as possible.

cunning bobcat
#

Please fix or at least aknowledge the bug with double song lengths, lyrics being repeated

cunning bobcat
cyan moon
#

yes doing covers is broken now, sometimes it will start from teh beginning but most often it starts to cover from halfway through and ends up only half or less then half the full track.

vast current
#

The error "lyrics contained copyright material" or "uploaded audio contains copyrighted lyrics" appears for works in the public domain that are no longer protected by copyright.

#

If something happens, I don't send the original recordings, only myself singing it.

onyx marsh
#

also this... amazing

violet narwhal
#

Suno seems to be incapapble of fixing any of its issues. More and more songs at 7:59 than songs that finish lyrics at half way thru the songs just to start over! WTF!

merry jay
cunning bobcat
#

happening on andriod too

desert rampart
#

Covers are seriously broken. 6 cover generations of a 3:28 song ended up at 7:13 or longer. Weirdly it will behave as if the song is ending and then a drum drop and it's as if it starts over... it can perform that same behavior multiple times in the same song. It is seriously frustrating. And someone on Reddit said it was "Weirdness" settings at 15% or lower, but I have confirmed the settings have little to no effect.

violet narwhal
#

Remastering doesn't work. Getting 7:59 songs.

steel drift
#

I have a billing bug. My Pro plan is not reflecting. Please help.

tender birch
#

Suno... Did you put suno in charge of everything

desert rampart
#

Has anyone else noticed that most SUNO generations are in A441 tuning (I have had a couple at A442 as well)? I have had a few at standard A440, but the majority are at A441 and I have had to correct the stems in my DAW to standard pitch.

slate maple
#

I tried to make a few songs today, but in all of them, after this morning, my songs come out like its in a grand hall no matter how tight i put the prompt.

mossy summit
#

Is it a bug that suno ends songs at 7:59 abruptly?

tiny thicket
#

Unable to download tracks. I am not a free user as I'm still listed as a Premier user until my payment plan moves back to Pro per my billing cycle. I think a bug may have occurred

mossy summit
#

Is there a HELP chat? or is this it?

solar grove
solar grove
solar grove
#

What happens when you click the link?

tawny eagle
#

I can’t login on my PC for 10 days now. Not receiving an OTC code to my phone.

tawny eagle
mossy summit
#

Thank you.. for that.. ANyone else have that issue with songs ending at 7.59

strange karma
somber hazel
#

10 songs generated, 10 songs with the 7:59 bug in a row. The point loss is ridiculous.

devout linden
#

@sand depot is there any update on the v5.5 vocal crackle issue? I've been doing some tests and it seems the vocal synth has issue with hard consonants (P's B's S's etc). It's not a voice/persona thing (though it seems worse in this case) also not all voices are affected, male vocals seem better than female and some vocalists selected by the model are totally unaffected. I got ReMi to make a torture test track which shows the issue

#

This track was blessed and is totally crackle free, not sure if analyzing this would help fix the issue but posting it anyway

swift shale
#

Still creating 7:59 abominations with lyrics i never instructed to have. This is by far the worst model since applications launch.

potent junco
#

my credits are back, but the glitch continues

#

what's happening? this issue will need a long time to be solved?

echo marsh
# mossy summit Thank you.. for that.. ANyone else have that issue with songs ending at 7.59

This has been a huge problem for months, and they can't or won't seem to fix it. It started three months ago. Sometimes it's worse, like now. Sometimes it only hits occasionally. they are not transparent about the issues or fixes. They keep adding new features without fixing the problems. Time wasted. Credits wasted with no fix in sight. They promised protected credits but have yet to see it.right now its unusuable.

violet narwhal
#

Ritual style songs are all the same. Same instruments and same rhythm. So annoying.

echo marsh
# swift shale Still creating 7:59 abominations with lyrics i never instructed to have. This is...

Yeah. I normally generate instrumental because I hate how Suno voices handle the chorus with this obnoxious, overly dramatic lift. 5.5 has better control BUT the 7:59 bug makes songs useless. I im working on instrumentals that end up with vocals and lyrics added in the second half. The voices sound great. The lift is minimal. BUT no lyrics generated for me to try and do something with, and it's supposed to be instrumental anyway.

swift shale
glad jay
hardy dragon
#

If your whole system is a dumpster fire at the moment at least notify us and engage with the community directly.

rich shell
#

Is it just me, or has the shimmer sound in the background returned since the introduction of the voice feature—or more generally since Suno v5.5—in the same manner as it was present in v4?

indigo basin
#

yeah, 5.0 vocals are very clear, 5.5 sounds "from another room" like in other versions

past forge
potent junco
#

the pro editor continues glitching the replace (and when this works, this tries insert a big song)

#

I will try use it again later. this is veeeeery confused <w>

wanton sinew
#

Since the last time, when you create songs, they end when they're supposed to, but if you want to end them differently, even just in the last few seconds, it's impossible; it creates extra-long expansions. Why do they do that? Is it to prevent expansions shorter than 8 seconds and thus waste credits? Well, that's how they've rendered expansion mode unusable.

past forge
sacred galleon
#

anyone having the same problem with Song Editor? replacements just keeps loading😫

somber spade
#

I need a team member to whisper me. I have a issue i want to discuss

wintry jewel
#

I would like to raise a concern regarding the behavior of previously generated songs on your platform.

I have noticed that songs I created and downloaded in the past seem to sound slightly different when I download them again at a later time, even though I did not make any changes to them. This creates the impression that the audio is not preserved in a fixed and consistent state over time.

For users, it is very important that generated songs remain stable and identical once they are created. If the same track can change over time without any user edits, it raises concerns about version consistency and reliability of saved content.

Could you please clarify whether songs are re-rendered or re-encoded when downloaded again, and whether there is any guarantee that previously generated tracks remain unchanged?

agile harbor
drifting sail
#

@agile harbor Unfortunately, I'm seeing the same problem. It happens in both the classic editor and the 'new' one. Extremely frustrating. Why isn't this being looked into?

steel drift
cunning bobcat
#

8 min songs ackowledged by devs yet?

potent junco
#

1 month ago everything was very perfect, mysteriously everything got glitched

cunning bobcat
#

so when they introduced the new models?

potent junco
lucid tide
cunning bobcat
#

like audio infulence

cunning bobcat
potent junco
#

if the problem of current glitches is related to some update in the script to generate sound, my little suggestion would be to make the v5 continue using the old script temporarily until the problem is solved
i really like the v5 version the way it was when i made the first songs

#

i imagine this is possible through backup of the suno source code

cunning bobcat
#

what you mean, v5 is still available?

potent junco
cunning bobcat
#

yes? šŸ¤”

potent junco
#

yep

cunning bobcat
#

didnt u want that? xD

potent junco
#

i'm referring to the glitch of the replace in my talk

cunning bobcat
#

ahh ok. lets keep the channel about bugs so we dont flood it so the team miss the 5000 reports of the current bugs

devout linden
#

@sand depot I sent you a DM

sacred galleon
sacred galleon
toxic fox
#

I'm having the 5.0 replace feature broken and timing out as well - is there any workaround?

undone hinge
#

Suno claims this section copyrighted...

[Structure:
[Shadow Response // dark low brass motifs, menacing string ostinatos, corrupted tension]
[Collision // explosive orchestral impact, heavy percussion, taiko intensifies, conflicted dissonance]
[Renewed Lift // stronger brass returns with subtle choir textures in the background]
[Loop Return // seamless reset into the opening tension for continuous repeat]]
#

Can I not structure my sound?

#

yep... You cannot wrap Structure or Arc.. it automatically marks it as copyrighted

#

Oh it's nesting anything

raw moat
#

[BUG] In the Cover feature, internally inferred song sections and lyric estimation conflict with user-provided Lyrics input, causing melody degradation. The issue worsens when using Voice.

Platform (eg web/mobile web/ios/android)
mobile web

Description:
Motorola Edge 40

Steps to reproduce:

  1. Use the Cover feature on an uploaded track or an existing track
  2. Input exactly the same meta tags and lyrics in the Lyric field as used when creating the original song
  3. The generated cover does not preserve the original melody line

Additional notes:
Songs with inaccurate lyric estimation and section inference (from uploaded tracks) tend to preserve the melody less reliably. Based on this, I hypothesized that internal section inference conflicts with user input and conducted tests. The following results were observed:

#

惻Style has little impact on the melody line, but strongly affects the accompaniment. However, entering only voice characteristics inferred from the original (e.g., "mid-range baritone") into Style increases the likelihood that Voice behaves correctly.

惻User-defined structural meta tags in Lyrics (e.g., [Chorus]) appear to be ignored or interfere with internal inference. When included, the melody line is more likely to be disregarded. This is especially noticeable in the final chorus, where the latter half of [Chorus] is often inferred as [Outro].

惻When structural tags are removed, sections where lyrics are missing due to lyric estimation errors tend to ignore the melody line. This is especially noticeable in the intro.
Melody appears to be managed on a per-section basis. As a result, even if the verse melody breaks, the chorus may still preserve the melody (or vice versa). If structural tags are included, the chorus may also become unstable.

惻Properly separating sections using blocks or line breaks is effective. Removing line breaks within a section (e.g., making the entire chorus a single block) improves results. However, if lyric estimation is inaccurate, this can strongly degrade the melody. Removing all line breaks causes the melody to collapse entirely. That said, section inference appears to have a stronger influence overall, as the same parts consistently fail to preserve the melody.

惻Removing all Lyrics has no meaningful effect. The output does not become a true instrumental and may still partially sing fragments.
Using Voices optimized for high vocal ranges increases the likelihood of noise artifacts.

惻Using custom models trained on silence increases noise occurrence and does not improve melody preservation.

#

🚨To investigate this issue, check both the section inference (positions of labels such as [Chorus], etc.) and the lyric estimation accuracy (whether the lyrics are mostly correct) for songs where the melody becomes unstable when using the Cover feature.
In most problematic cases, the affected sections appear to be misclassified as different sections (for example, a pre-chorus being included in the chorus, or a chorus being interpreted as an outro).
As I mentioned here:
#1486542910026420335 message⁠�
when users include structural tags in the Lyrics field (or when using the default Lyrics that are automatically filled in by the Cover feature), it is likely that the system attempts to reconcile these mismatches in section structure. This process may be causing the melody line to break.
If this occurs under default conditions, it strongly suggests that this is a bug caused by interference between two or more features.

#

This is not something that can be resolved through user-side workarounds, so please address it as soon as possible.
At the moment, the Cover feature is effectively unusable.

potent junco
#

maybe this accounts are the issue

#

Suno needs a list to block normal words of creating a account

#

or maybe a verification to check if the username is avaliable to be marked as a copyright name

#

I found other issue in the Suno Editor:
the Replace Button will test the sound result correctly in the timeline, but if you try to regenerate (the button name will be changed to Regenerate), the replaced sound will never try to be tested in the place of original audio

#

this glitch is at least easy to avoid, just press ESC before trying to generate the replacement (this cancel the preview and allows use the Replace Button again)

indigo basin
#

what is even the point of pinned songs now? šŸ¤·ā€ā™‚ļø

#

(why all this enshittification? what's happening recently?)

potent junco
#

suno updated the Classic Mode of the replace sound feature, and that accidentally messed up the functionality. That's what I found out for now

#

the v5 is in infinite load, the v5.5 is not putting the audio correctly on the timeline, i tested the v4.5 now and is also failing as the v5

#

there's not much to do, i'm just updating feedback when i find some new issue

#

but at least now i'm less concerned because i figured out where the problem is

late totem
# wintry jewel I would like to raise a concern regarding the behavior of previously generated s...

I'm not support, just a user, but found your question interesting.

songs I created and downloaded in the past seem to sound slightly different when I download them again
That's interesting, is this for normal "create" songs or Studio mixes? Can you describe what kind of differences you hear? Any model or just v5.5 or v3 or so? WAV or MP3?
If you have an example song with saved WAV/MP3, both "old" and "new" it would be easy to make a binary diff to answer the question "are they the same".
I did not make any changes to them
I only thought about it for Studio, I once had a problem where some clips didn't work when exported, but played back fine in Studio. The next day it worked. My conclusion was that Studio had a cache that was regenerated. Note that this was not the final exported track, but the Studio internals, so it is not directly comparable to your report, but maybe relevant.
please clarify whether songs are re-rendered or re-encoded when downloaded
When you download WAV, there is a "preparing download" step, not sure what that would be but it does imply that WAV is not readily available (and it seems silly to generate the WAV from mp3, but who knows). If they need to save the "internal representation" (used with the model to generate that song) anyway, they could have decided that it's better to regenerate for download. The public tracks should have the MP3 instantly available though, even if they could still be regenerated at times behind the scenes.
reliability of saved content.
As with everything (both local and on the cloud), if it's important to you, always make backups. Regardless of what Suno might promise you about consistency.

rapid elbow
#

I don't know if anyone has a fix for this yet or not or if it's even been discussed, but I've noticed over the past few weeks that lyric videos are no longer syncing correctly. They keep scrolling way too far ahead which is severely delaying my upload time on YT. Any help would be appreciated.

indigo basin
#

I was wondering why no one had been mad at the "new layout" yet. I mean, an angry crowd about the "featured songs" shuffling, and nothing for this?
Just found out that it was only in FireFox.
Here's how a profile page now looks in FireFox:

#

while in Chrome it looks normal, except for the pinned songs that have been reduced to 5.

#

(the new limit also applies to Chrome, though)

#

Pretty sure the website believes that anyone under FireFox is browsing on a phone now.

#

Also my pinned songs are totally different in Chrome & FireFox, what the hell lol

#

Ah maybe it was my cache, now Chrome is displaying the new crap layout too.

#

But where's the angry mob lol

sterile hill
#

For "some" reason it is currently (???) possible to remix songs that are not allowed to according to settings! Just got informed by another user!!!

dawn gulch
#

v5.5 Cover with cloned voice: lots of micro-cuts and voice shifting mid-song , When I generate a cover of an uploaded song using my cloned and optimized voice with my own custom lyrics, I get two major issues:

  1. Micro-cuts / dropouts — there are many small audio glitches and brief silences throughout the track, especially on the vocals.
  2. Voice shifting mid-song — the cloned voice sounds consistent at the start, but then gradually or suddenly switches to a different voice partway through the song (mid-verse or mid-chorus).
    This happens consistently when combining: Cover feature + custom voice clone + pasted lyrics.
    Using v5.5. Any fix or workaround?
sterile hill
# swift totem Not sure. What I see ...

If you really created a cover "thanks" to a bug would you please delete the song? It is not allowed to remix! And just in case, even if a song is set to be allowed to remix, I always ask before I do (not that I remix a lot).

heady bobcat
#

Seroously, v5.5 is still generating 7:59 long track!

vapid olive
#

There's unfortunately very little help or guides on what triggers "Your account requires support assistance" when trying to make a hook for a song.

wintry jewel
# late totem I'm not support, just a user, but found your question interesting. > songs I cre...

Can you describe what kind of differences you hear? Any model or just v5.5 or v3 or so? WAV or MP3? -> It can be any model. The differences are subtle, with slightly less power or less bass or some words are pronounced differently and so on. Also, the WAV files are generally a bit odd and in some cases even worse than the MP3s, sometimes containing interference frequencies that are not present in the MP3 versions.

When you download WAV, there is a "preparing download" step, not sure what that would be but it does imply that WAV is not readily available (and it seems silly to generate the WAV from mp3, but who knows). -> A few people with good programming experience told me that suno generates the WAV on the fly from an existing source file.

As with everything (both local and on the cloud), if it's important to you, always make backups. -> That is actually my main problem. I still have many songs with errors that are very time consuming to fix, especially since suno’s tools often fail to correct them properly. That is why I keep trying this from time to time. However, downloading the faulty file does not help much either, because you can no longer fix the issue afterwards. The corrections only work on the version that is still on suno, which may already have changed by then.

An example is this song: https://suno.com/song/d2104b84-8066-4515-b8b4-21f619c3a5fc when using JBL box, the bass in the downloaded MP3 sounds much better than in the version on suno. its a v3 song. but it can happen in every v.

swift totem
cyan moon
#

Can we have the old profile page look back again ?

next kraken
#

Studio stuck / Generation failed

The loading circle in Studio just spins forever, and then it says "Generation failed."

I already emailed support a week ago, but I'm being ignored after receiving only automated replies. I am paying for a service I cannot use.

devout linden
#

@sand depot any update on the v5.5 vocal crackle issue?

near edge
#

I'm not sure if anything like this has already been reported, but the Editor seems to be broken. The section divisions do not line up with the actual breaks in the audio, and sometimes don't even recognize entire sections as being there.

shy gazelle
#

Admin here Wtf is Suno. Every song started making noise in the chorus, so I had to restart. I updated it and used different prompts, but it still made noise!!!

#

I use the web version everywhere. Opera GX browser. I relogged, switched, and used different styles and text, but there's this noise everywhere. It's like someone's running their hand over the microphone.

echo marsh
#

With almost every generation, at least one has the 7:59 bug. WTF @magic kernel I'm losing credits. i'm wasting time. And then the month rolls over, and I lose all my credits because I can't really do anything but waste credits and time to use them. Fix this, please.It's been three months of this, and it's gotten worse.

sterile hill
frail scarab
#

idk if this is a bug or not

be78f728616e436d.js:11 POST (generate v2 web POST)(i cant post due to server limitations) 403 (Forbidden)

Failed to load resource: the server responded with a status of 403 ()Understand this error
be78f728616e436d.js:11
(anonymous) @ be78f728616e436d.js:11
be78f728616e436d.js:11 GenericGenerationHandledError: Generation (A P I) error already handled (403)
at ei (91ccd59c04978356.js:3:72275)
at async 91ccd59c04978356.js:3:72719
at async 602a3042e4a65bdf.js:157:57874
at async onCreateClick (602a3042e4a65bdf.js:115:19677)Caused by:
(anonymous) @ be78f728616e436d.js:11Understand this error

on web everytime

i had a paid plan earlier -> switched to free plan now -> have 50 credits /using 4.5 all -> no vpn , no ad blocker -> no dangerous prompt -> signed out cleared browser cache

just happening on creating a new song

#

any fixes would help me a lot , thanks ; )

frail scarab
#

its attached to my account -> other account works

fluid rose
#

Humming in intros, using the same chord structure and bass lines if I use the same persona (voices), cracking and stuttering in choruses, 7.59, generic sounding generations no matter what sub genre I tell it… it’s just getting a joke now.

lime bolt
#

I'm putting this here as I consider it a bug, rather than something to be suggested. I'm trying to make a live version of my song (and eventually songs) that I've already distributed. This message keeps popping up for these songs ("your lyrics contain copyrighted material.") To be clear, I have distributed these songs via DistroKid, however, I have not registered them through the US copyright office. They are my own lyrics, for sure, but the "bug" here is that they are not actually copyrighted. At least not in any official sense. I've learned that even if I distribute songs via a distributor that doesn't actually grant me copyright. I have to personally submit my work for review. So why are these songs being tagged as "copyright" when that's factually inaccurate?

Beyond that, if we follow this to it's logical conclusion, wouldn't it mean that any song with original lyrics created by a user and then distributed (as is currently allowed via Suno's ToS) could no longer be remixed, covered, mashed up, etc? Doesn't that undermine how Suno functions? I hope this bug can be fixed soon.

upper pagoda
# lime bolt I'm putting this here as I consider it a bug, rather than something to be sugges...

I ran into this two times.
First when I tried to feed the custom model with a song I had uploaded into another model previously. it got prevented from uploading, but since it was already there, it would let me pick from the uploads.

The other one was "Schiller's" text to "Ode to Joy": "Freude schƶner Gƶtterfunken..." after trying to change prompts and looking for other possible issues, looking up plausable causes and google searches, a song on suno came up with that text.
Meaning, as far as I understand, that suno protects the Lyrics on it's webiste, makes sense, what doesn't is that the Lyrics to Ode to Joy themselves are Public domain for quite a while and someone on suno, as good as their song may be, can't just be the holder of these Lyrics/ texts, right?

The only thing that did let me bypass it was phonetic spelling, Suno didn't pick up on the sound itself, if that makes sense.

I did report it, but never got an answer.

solar grove
lime bolt
# solar grove Not saying this would help, but if you are also using DistroLock with your track...

It’s odd—I never understood DistroLock. I don’t have it yet I have a sub to DistroKid. They try to nickel and dime you a lot, so I just didn’t bother with the protection part of it, particularly since AI gens (even if I heavily produce and DAW them) aren’t really protected unless you submit them for copyright. I’d say they have ā€œsubstantial human involvementā€ on my part, but I don’t want to spend the time trying to prove it lol

solar grove
#

I actually got into DistroKid for DistroLock when I had too many and needed to sub to keep having my tracks protected.

#

So I get what you're saying. I hardly release stuff. And I rarely push it when I do.

lime bolt
lime bolt
upper pagoda
solar grove
#

You'd think they could at least do a comparison against the stuff Suno generated and the account names. Then remove the block when the copyrighted thing is clearly something made with Suno by the user in question.

#

Then again....look at how much stuff is generated all the time by Suno now. Might be hard to do at any real speed.

upper pagoda
#

Considering what you get and the possibilities, I lean towards giving them some grace, I'm glad we got this at all.
But sure, at least pulling the register for public domain things, you know?
Whereas it's not entirely wrong to say - "Look someone else had that idea, do yours a bit different" but there has to be a kind of grade to it/ balance, if that makes sense.

pliant inlet
#

I cant actually get rid of the negative tags when i wanna cover a song when im on the free tier...

#

the option is not visible

devout linden
# dawn gulch v5.5 Cover with cloned voice: lots of micro-cuts and voice shifting mid-song , W...

Have you also had crackles when the vocalist sings a word with hard P's B's S's T's etc, I've had those on most of my tracks and it's not always persona or cover related! I've reported it to @sand depot but he hasn't replied to my post or my DM yet! @sand depot is there any update from the devs on this issue yet? Even just saying that you are working on it would be helpful, this isn't making Suno look very good especially at the moment!

golden tinsel
#

The Suno editor is really broken. I'm trying to insert an instrumental break, which I asked for in the original sheet. Instead, it's writing new lyrics for the part of the songs. This is really upsetting, because I write my own lyrics without AI. I don't WANT Suno lyrics. I want what I asked for. It didn't used to do this.

I've also noticed when I do things like try to ad a simple musical ending such as a stinger chord, it often just keeps redoing what was there before now. I wouldn't be regenerating if I wanted the same thing over and over. But htere doesn't seem to be a way to report bugs that occur in bits generated by the editor.

peak badge
#

The new profile layout is failing to show all songs when selected. Only 9 are showing, and I have 13.

#

How are people supposed to see all our music if half of it doesnt even display?

#

Yay, NOW they are all showing up.

sand lichen
#

Oh, I just spotted the (*) icon above the track! It’s a magic button that makes even non-remixable songs available for remixing. I’d better hurry and try an arrangement on one of my follower's tracks before this gets patched.

No Permission......😱
Hide the button if cover is unavailable..........😱

main crane
#

I'd like to point out an issue that's mostly cosmetic. When using the editor and generating new parts, these are often counted as songs in the workspace, but they remain invisible even after removing all filters. As a result, they cannot be deleted.

devout linden
#

Is the ability to re-organize elements on our homepages going to be re-introduced? Having the creator information at the bottom of the screen is totally stupid!

ornate barn
#

Crop is not working, cropped from 6:29 to 6:29 few times in a row.
Extend is adding vocals to instrumental tracks.
How to finish the song when it keeps extending?

queen halo
#

Again V5.5 going to be down.

cunning bobcat
#

Not sure if a bug or something you changed, when clicking on inspo to select a playlist, you could previously see 4 songs in it, now its just taking the entire playlist

late oriole
#

Hey everyone, I could really use some help.

I originally signed into Suno using my Gmail account, and later changed the email address in my account settings. Now when I try to log in again using my Gmail, it just creates a completely new account instead of recognizing my original one.

So it seems like my old account is still there, but I can’t access it through Gmail anymore.

Has anyone run into this before or knows how to fix it? How can I reconnect to my original account?

Thanks in advance.

late totem
# late oriole Hey everyone, I could really use some help. I originally signed into Suno using...

Did you try login with your new email? Nevertheless, their account/login strategy is strange, so you probably need to contact account support.
https://discord.com/channels/1069381916492562582/1373016771103166575
Expect some waiting time, you can while waiting also message #ticket-help .
In theory you can use your "new account" while waiting, and ask them to merge them. If you have a paid account you can also ask for compensation for the time you miss out, or perhaps ask them to downgrade until it's fixed.

shell sandal
#

Why is it allowing us to cover peoples songs when their permissions to cover is off???? the remix icon is on every track! this isnt good! we'll remove all our music if this is the case moving forwards!

late oriole
late totem
# late oriole Well i cant login directly with a email. I can only select the google account. A...

Well i cant login directly with a email. I can only select the google account
I'm not sure it's the way to go, but did you try register your "new email" as a google account? Google login does not only work for gmail, you can give also other adresses to Google, and create a "google account" that way.
I think SUNO doesnt register that its the same Google account
Yes, that's how it works, they like to create new accounts instead of saying "not found". read this
https://discord.com/channels/1069381916492562582/1372994765196361774/threads/1417458117545037905
If you changed address of the account, it makes sense that you need to use the "new email" to access it.

olive wyvern
#

Hi everyone, I urgently need a mod's help. I have an open support ticket that has been ignored for over 3 days. My Premiere plan expired yesterday while my account was completely locked out of Studio mode due to a continuous 'timeout' error. Support promised a human agent would fix it and compensate me for the lost days, but I only got silence. I had to disable my auto-renewal. Can someone please look into my account? My username is rfmm80

tender ember
loud jetty
#

web UI is totaly garbage, first you took my likes away, then the creds are not shown anymore, and now, i can't even see my OWN SONGS prperly anymore. change the UZI back asap, and give back all funtions, that i payd for. Last month here on SUBNO, if this sh**t is the same in 2 days

olive wyvern
tender ember
loud jetty
#

this is now, how the UI looks on a PC! not practical, and total garbage. Change the UI back ASAP!

#

if a 4 K monitor is used, the icons, and everything is to small to even do anything with it. i Canceled my Sub now. will only resub, if this is changed back ASAP! (and with the ability to see my likes again)

indigo basin
#

the most funny is, that bar could now carry an infinite amount of pins
..but no, it got restricted to just 5 šŸ˜‚
it's like trolling

sand scaffold
# indigo basin the most funny is, that bar could now carry an infinite amount of pins ..but no,...

Suno now uses maybe 5% of my screen real estate, because, you know, my Desktop is a cell phone, or at least should be treated like one. I really wonder what the UI team does for a living, because it clearly isn't doing its job. The UI has gradually worsened since I started in early 2025. Also check out the suggestions-layout channel and put your feedback there so it's not just 5 people complaining. At least there should be an option to select the old UI.

wintry jewel
#

if i use [end] with an extend in v5.5 i almost always get 4 min instead of an end

wintry jewel
sour frigate
#

Seems like "Extract stems" feature is broken :(((

wifi is solid, tested on other browsers, hard refresh... nothing helps

throws an error or loads forever šŸ™

sand scaffold
weary obsidian
#

why does the website keeps going down, it says it cant generate the song and then does not let me reload the page this been happening a lot, its not like I spend my money on here (sarcasm) .....

hardy dragon
#

Is anyone else getting renders tending to render the proper time again, i.e. 3 to 4 minutes instead of the constant 7 minute bug, BUT still, ALL the renders, round 20-30 seconds of the ending of the track start slowing the tempo down gradually, then jump back into the regular tempo, and don't resolve the song well. Just cut off 10 seconds or so after the buggy slowdown.

indigo basin
#

I've only had a 6 min cover of a 3min song recently, all the rest was correct

spring reef
#

Get stems function is working... not how i would expect. Instead of getting those stems it generates versions that are close. But still have a fatal flaws compared to the original... I am not sure if it is intended, but spending 50 credits to get flawed stems is not a good outcome.

robust moth
#

was stem auto naming removed? now when i download individual stems it just gets named as the file name without the respective stem (eg. bass, synth) in brackets automatically

umbral field
#

Don't know why but when I do mashup music I get length issues 3/4 of the time... the generations just stops after a bit cutting right in the middle of the song. It's pretty consistent from my experience. Things like 15, 30 seconds of songs, but also abrupt cutting around 1 or 2 minute marks while the 2 songs smashed together are stemming from the same song and of similar length around 4:20

void sage
#

I'm still getting the 7.59 bug, almost every generation it's been a whole week of this now.
I am trying to work on a project and it's impossible with this bug.
It's not following the lyric sheet instructions at all.
I'm getting the last half of the song repeating a single word over and over rapidly and this is supposed to be a meditative mostly instrumental soundscape of very minimal and occasional word sounds.

I have gone through an outrageous amount of credits stupidly hoping that the next time the bug will not effect my gen, and it does. 7.59 mins of not following the lyric sheet and it doing it's own thing.
At this point I think we should get a credit refund or something. So many people are reporting this bug!
🤬

#

Even using V5 I'm STILL getting the 7.59 bug
😩

cunning bobcat
#

I keep having issues related to volume. Songs go from 30% volume in the beginning and at the end its 100%. I have talked to David in DM about this and he told me to contact him again if it happened. I have sent him DMs in march and april but I'm guessing he's too busy. It's been a problem since the beginning of the year. Happens on different models, workspaces, prompts, sliders, inspos, no inspos, clean prompts, it doesnt matter. Seen it affect others too but dont know if they report it

umbral field
cunning bobcat
#

this is the best way to describe it i guess

umbral field
#

my results are v shaped but with the instruments only...

indigo basin
#

the disappearing "style summary" bug is finally fixed!

sour dragon
#

Why does every extension in v5.5 try to put its own lyrics into an instrumental track that I didn't even ask?

azure hamlet
#

So, I just noticed there has been a change to the behavior in style descriptions where if it detects a band/artist name it instead replaces said name with the genre of the artist, which, I like the attempt to remedy the issue, but it creates a new issue. I never put artist or band names in my prompts, so when it detects something it is because it is a descriptor for an effect or stylistic choice and thus when it automatically replaced it with the genres and automatically generated it wasted time and credits because my prompt had nothing to do with those genres. Like I said, I appreciate the effort to fix the annoying message not allowing a prompt to go through, but I think the better alternative is to give us the specific thing that is caught in the filter and maybe why it is being caught so that we can fix it ourselves before generating. I hope that all made sense.

The one I just ran into was the word crossfade, which GPT inserted trying to describe that the track was meant as a transition between two songs that would be crossfaded into each other. Obviously, Crossfade is a band, so that is why it was filtered, but it was just a bit of a mixup caused by GPT that I didn't notice until too late. So it inserted "Alternative Rock, Post-Grunge" where it really just meant "fade in and out".

devout linden
#

New bug for the list, it would be nice to know which track this is a sample of! I've got this issue on quite a few tracks now!

fluid rose
#

I’m sick of pulling the slot machine that’s Suno.
If 5.5 is so good why doesn’t my voice hold throughout a cover? After the first verse I get some wild rock vocalist take over and in the second verse a female vocal.
Even though I prompt specifically for my voice, deadpan British male baritone and negative prompt for females, expression etc alongside everything else wrong with things on this platform now. I’m cancelling my sub. I’ve had enough of spending credits on a vague hope. This platform isn’t fit for my purpose. Everything sounds the same. Each two generations are the same. The sound palette used is the same.
I’m done.

hardy dragon
#

I've been reporting every single 7 minute hallucination under bug - poor structure

frigid magnet
#

v5.5 introduced these transient spikes that frequently occur after sibilants. They sound like crackles and are very disturbing especially in quiet passages in a song. I was able to filter out most of them by post processing the aduio with an adaptive filter written in python, but they are hard to deal with when several occur next to each other, or when they happen to be on top of the peak of a lower frequency audio signal. Even if you cannot fix your audio renderer, you should be able to train your AI to filter them out relatively easily.

zealous ocean
solar grove
indigo basin
devout linden
indigo basin
#

well the recent change is 5.5

devout linden
# indigo basin how do you deal with them, technically?

I've had much worse and managed to save the track, here's a quick thing to try .... using v5 and "sample this song", mark the entire track, ensure the lyrics box has your lyrics, put "female vocals" as the only thing in the style box, set weirdness low (<10%), set style to 100% and start with audio influence around 40%, click create and you should get a really similar sounding track with fixed vocals, let me know if this works for you šŸ™‚

indigo basin
#

oh yeah I do lots of only slightly different covers, I just can't escape clicks. What I posted is a worst case scenario but I just can't escape clicks. No one can, judging from the amount of published songs that are clicking all over the place

devout linden
indigo basin
#

well yeah v5 doesn't click.. but it can't do what v5 does
you're really getting v5 to sound close? What's worse is that even the "add vocal" option, is a full render in disguise, even that hardly preserves the original song

#

also I use "sample this song" a lot, but I've never had it preserve a track (which is great btw), which I definitely have with "cover" (especially when a voice is used)

#

but yeah perhaps a "cover" of a 5.5 using 5.0 doesn't work well while "sample" would, I'll have to try it

#

(but I really believe that "sample this song" is just a shortcut for what we've all been doing before: trimming a bit of a song in the editor, and then doing a cover)

devout linden
indigo basin
#

V5+sample is a different model??

devout linden
indigo basin
#

the thing is that 5.0 can also really sound great & bass heavy like 5.5, only it rarely does. And I believe 5.5 was more selective in its training to do that more (which would explain that it's also more bland).
With 5.0 you sometimes got those wtf moments when you got a render that sounded way above all others

#

but I'll give a try at sampling a full song

devout linden
indigo basin
devout linden
devout linden
weary copper
#

The mashup feature currently does not appear to perform as effectively as expected. In many cases, the resulting track is significantly shorter than anticipated, often around 30 seconds in length, despite both source songs being approximately three minutes each.

Additionally, the structure of the mashups tends to lack true integration between the two tracks. Typically, only the first few seconds, roughly the first ten seconds, reflect the first song, while the remainder consists almost entirely of the second song. This results in a transition rather than a genuine mashup, where elements from both tracks are blended throughout.

Even in cases where the output duration is longer, for example a track lasting 3:11, the same pattern persists: a brief introduction from the first song followed by an extended portion dominated by the second. This suggests that the system may not be fully utilizing both inputs in a balanced or creative way.

To improve this feature, it would be beneficial to introduce user controls, such as adjustable sliders, allowing users to influence how the mashup is generated. For instance, users could define the balance between the two songs, the frequency of transitions, or the degree of blending. This added level of control could significantly enhance the quality and usability of the mashup functionality.

swift totem
#

When doing Custom songs, there's no notation to say which version it was created with. The range should be: v3.5, v4.0, v4.5, v5.0, v5.5, v5.5 Custom

steel egret
#

My account literally wont let me sign in and its going on 2 weeks for this issue ; No one from support or billing has followed up <@&1082792303976001547>

sand scaffold
#

In any case, if you are logging in with Discord, change your Email address to something else in Discord, this was what worked for me back then.

steel egret
sand scaffold
zealous ocean
sand scaffold
#

Anyways, what has worked for a friend of mine: Search an old device where he is still logged in, then use Suno there for a few and he could log in everywhere again. So I hope you have some browser or phone where you logged in before you could not, because chances are you are still logged in there.

low cypress
sand scaffold
# low cypress It's not that we don't care... It's that we cannot help. Moderators are voluntee...

Whatever it is -- the setup effectively means no one is helping you. And I couldn't log in for 3 weeks, and a friend too, so login problems are not isolated, and the Suno support reply came 2 weeks after I discovered the Email address thing with the help of someone who postet the solution here, not a moderator, some user. Maybe they should just recruit more people, they are taking the money, too, so service is paramount.

#

Oh and of course there was no money back for the month I could not use Suno šŸ˜„ I mean I paid $$$ for it.

low cypress
# sand scaffold Whatever it is -- the setup effectively means no one is helping you. And I could...

Hey, I get that your experience was frustrating, but that doesn’t mean it’s the same for everyone. Issues like this can happen for different reasons, and sometimes they resolve without needing workarounds like changing emails or digging up old devices.

Also, we moderators like I already explained are volunteers, so expecting full support from them isn’t really fair. If anything, it just highlights that this is something only the actual support team can fix.

Anyway, sharing what worked for you is useful, but it’s probably better to keep it as a suggestion rather than turning it into a bigger rant about the whole system. Thank you for understanding!

sand scaffold
low cypress
#

Yeah, that kind of delay is definitely frustrating, especially if you’re paying for the service, no argument there. šŸ¤·ā€ā™€ļø

barren warren
#

Bug: All generations fixed at ~7:59 with two songs stitched together (v5.5 research)

I’m using Suno via web with the 5.5 research model.

Every track I generate — across completely different prompts and styles — is coming out at ~7:59 in length.

The output is not one continuous piece. It sounds like two separate songs stitched together, with a clear transition/reset partway through.

This is happening consistently, even when:

changing prompts entirely
simplifying structure
requesting shorter tracks

I’ve also already tried:

clearing browser cache and cookies
using a different browser
logging out and back in

So this doesn’t appear to be a local issue.

It makes it impossible to generate normal-length songs at the moment.

Seems like a stop-condition or generation chaining issue in the model.

gusty nebula
barren warren
gusty nebula
#

it would be good if they released patch notes in this server to let everyone know what's happening, because even if they were doing it on their platform i don't think it's visible anywhere for anyone to actually see it anyway emoji_O_O and leaving everyone in the dark is not a good thing to do in any business

barren warren
#

At this rate with this bug i just cant create any songs . it's definetly bugging out on creation now taking a full 10 minutes to create the song

dull blade
#

I have a critical billing sync issue. I posted the receipt and issue but it is not showing here. My account is stuck on free, but I need a manual database sync. Missing all credits since 3/26
Uid: maynard727
Please reach out here or direct for more info and proof. I am 2 weeks down already. Please help

barren warren
#

now testing to see if it is persona ,my litttle IT brain troublshooting haha

#

ok not to do with the new style of personas so think it is from my first diagnosis on the issue

gusty nebula
barren warren
gusty nebula
#

also before intro you can type something akin to [Song Duration No Longer Than 5 Minutes], same goes for intros like [Fade Into to Verse After 45 seconds]

barren warren
gusty nebula
#

that's strange, it works fine for me, the max duration i get is around 5-6 minutes, maybe if i saw it i could help you out, but it could likely just be a behind the scenes kinda bug

barren warren
#

from what i can see this is server side not user side . This is why i bugged reported . I teted over multiple songs and styles but once rendering starts, its takng 10 minutes to finish so you can see that the stop command where it knows the song should end gets stuck and then starts rendering the song from scratch again

gusty nebula
#

what happens if you hit refresh after a few minutes?

barren warren
#

I checked in general to see if other users are experiencing and they are . refreshing makes no difference.When you refresh on your end all you are actually doing is refrreshing your web browser page ,this does not stop back end mechanics

gusty nebula
#

usually the song's duration displays after refreshing after a little while

barren warren
#

in this instance its ust the nice spinning creation circle

gusty nebula
#

lovely, i hope they fix it, that sounds frustrating

barren warren
#

yeah burned through 1k credits just trying to troubleshoot

gusty nebula
#

wow, i would've stopped after 50 credits šŸ‘€

barren warren
#

but i do have 30 years IT experience back end systems and front end lol so troubleshooting is not a issue

#

yeah i most probably would have as well but my IT side kicked in haha

#

well i suppose i get more time to write more lyrics untilt hey fix it but would be nice if they acknowledge the probelm exhist so poeple dont waste credits

barren warren
acoustic hull
#

Guys i can’t create anything and im emailing the support and no response.. is there any help ? I paid an annual subscription and im really stuck ..

barren warren
lucid tide
gusty nebula
barren warren
#

the ones i made i cant even crop and extend its not following any of the instructions musically that i put in place. I figured oh well might as well switch to lofi making 7:59 perfect length i dont even want to say how that turned out lol so gave up

sour frigate
gusty nebula
past plume
#

I am writing to confirm the bugs that are occurring with the extent feature on both web and iOS platforms. It appears that the issue is present in version 5.5, as well as custom models..
this is one of my most frequently used functions, I would appreciate if anyone has found a solution to message me. šŸ™šŸ»

errant bone
#

Hello, I compose instrumental music, but recently, whenever I use the ā€œExtendā€ feature, it adds lyrics. What should I do? Thank you.

slender mica
cunning bobcat
#

remastering doesnt solve volume issue

#

Can see the soundwave increasing over time

errant bone
#

Well, one of the two versions is always playing, but at least one of them works

slender mica
#

and my own guitar.... i dont see how this can take a made song and start adding random lyrics, timings, pentameters, sylables, mistimings wtflying f

errant bone
#

Yeah, that's really strange šŸ¤”

autumn valley
#

Can someone help me? There is a problem with the package I purchased.

#

I upgraded the $10 plan I purchased to the $30 plan, and there was a problem. The money has been paid, but none of my Suno plans are there.

long sorrel
#

Most of the gens that I generate aren't usable. For the most part I get two songs in one gen and it's almost impossible to seperate as they bleed into each other. That way song making is next to impossible (extend doesn't work either).

slender mica
#

literally, i am having not much fun anymore. this ai is good at composing random stuff but can't follow coherent structure based of a sound file... this is rediculous. it sound so good and then it gets to 3/4 through the song and does weird and funky things for no reason whatsoeve.... other, than, maybe trying to keep some sort of proprietery hold and steal original songs because they are just different enough. this is frustrating as heck.

errant bone
#

14s extend ? 🄲

slender mica
slender mica
#

anyays, good day! i'll check back in in a couple days.

errant bone
#

Well, the problem keeps coming back—either it's too short or it adds random lyrics

barren warren
craggy stream
#

I find it adds either lyrics or human hums/chants in a song that specifically says instrumental in the style and has NO lyrics listed in the lyric section. Completely ruins the instrumental and wastes credits. ...and the 7:59 songs that should have ended around the halfway point but it puts duplicate verses or chorus's or random crap in... another waste of credits.

wanton sinew
#

In version 5.5 of suno , 90% of creations automatically create a "live" audience without specifying it in the prompt.

devout linden
dull blade
#

I have a critical billing sync issue. I posted the receipt and issue but it is not showing here. My account is stuck on free, but I need a manual database sync. Missing all credits since 3/26
Uid: maynard727
Please reach out here or direct for more info and proof. I am 2 weeks down already. Please help @neon field

dull blade
#

Why is it impossible to get anybody from billing, support, or an admin to help resolve an issue? Is this common?

tender ember
dull blade
tender ember
dull blade
tender ember
dull blade
#

I sent David a direct message.

tender ember
frail onyx
#

hi, im a suno user and about 700 songs in, my profile page has changed for no reason, now i cant change my banner or my profile picture ?????? plus the fact my sections of songs, playlists, pinned songs can not rearrageble??? any one can help?

flint ibex
#

ReMi "generated" Rihanna's Rude Boy...

devout linden
# frail onyx hi, im a suno user and about 700 songs in, my profile page has changed for no re...

10000% agree, this is possibly one of the most creator hostile updates since the massacre of the homepage šŸ™ @sand depot This is totally unacceptable. Putting the creator's bio at the bottom of the page needs to be addressed ASAP, at least give us the option to re-arrange the sections like we used to be able to do, also the pinned song change is beyond stupid, this is impacting discovery of our tracks as we now have to rely on people scrolling through the pinned tracks instead of clicking on one of the pinned tracks that seemed interesting which was the case previously! Is Suno actually trying to drive users away because this will be the end result if you keep rolling out such badly thought out changes to the UI

upper pagoda
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Is it me, my headphones, or is suno actually placing very high frequency (but very quiet) beeping sounds into the audio output?
It feels like a kind of dogwhistle but bordering at the frequency a human can hear, or am I off?

sullen phoenix
#

Uhm... Why is Suno suggesting that I add a band name to my styles list which is banned?

"winds" isn't allowed....

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It seems like whatever makes these suggestions should filter out stuff like that

sullen phoenix
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Model bug -- the latest model (5.5) doesn't seem to know when the song ends, and just keeps going (adding more stuff after the actual ending). The previous model seemed to know when to end the song better.

devout linden
indigo basin
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the lyrics: šŸ˜‚
(so I then changed to "satisfaisant" in french, which Suno chose to pronounce "satisfƩsant" double lol)

outer temple
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The Suno AI doesn' know the difference between "Open the doors" and "the doors" so it assumes "The Doors" in the styles

outer temple
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a dialog box popped up and said it was changing it or something and disappeared.

indigo basin
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weird

outer temple
indigo basin
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but that's the styles box, not lyrics

#

it did this for "the doors" in the lyrics?

outer temple
indigo basin
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so that makes sense
what would "open the doors" mean in the styles?

outer temple
#

instructions that refrence parts in the lyrics

peak badge
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Its doing it again. Only showing 10 songs when I got 14 Songs published :/

#

Geting tired of these bugs tbh.

indigo basin
river tree
#

The video generation just refuses to work. I've been trying variations for two hours.

sly escarp
#

is the prompt to generate a new trained voice still working for anyone?

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my ability to train a voce dropped out a week ago and i havent been able to train one since. I dont even get the prompt anymore.

tulip lynx
#

@sand depot how can I merge my music from one account to another?

gloomy patrol
#

put in a ticket to support, the won't help on discord

frail onyx
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Is there a point to this (bugs - web) if they dont hear our real cercerns.... there must be an ability to edit banner and profile pic if they added it????? Failed to update profile. Please try again. - isnt good enough, at least shout out on here to tell us suno will change it in due course. Have they any respect to their loyal users. .............well, i am pro user at least.

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where is support again?... i only see feedback...im sure if i keep senting meesages of real cercern i can make them change..

upper pagoda
tribal yoke
#

I don't get the two 5.5 previews anymore, only 2 songs with 4.5 now
Why?
No limits are specified about previews

royal lodge
#

Has anyone encountered an upload failure error?

swift totem
tribal yoke
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Is there a limited amount of 5.5 previews can be generated?

signal mural
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The (no genres) Bug is still there as someone mentioned it's finally be fixed.
But it's a little bit tricky: You'll need to create a mashup of mashups, then the new song has still the (no genres)-bug. :p

eternal sparrow
#

Hello, is there a technician I have a problem with the subscription...

tropic burrow
tribal yoke
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why they don't mention that limit anywhere, such a weird move .-.

#

I even deleted the old ones to see if it would make a difference but nope.

tropic burrow
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@tribal yoke It doesn’t reset, its only meant as a small preview of what the latest version can do. Don’t think it’s all that weird, obviously they want you to pay

peak badge
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The other songs start showing up again eventually without me doing anything on my end. Its a bug in Sunos ui.

shy gazelle
tender ember
shy gazelle
sour dragon
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I made a Voice from a v5.5 track, and it repeats one and the same melody in all generations. It's quite frustrating.

chrome cove
#

Anybody else having issues generating videos? it keeps failing for me since yesterday

sour dragon
sly escarp
#

Does voice training still work for anyone?

worn sage
#

Experiencing an issue:

Account = @worn sage
Song = https://suno.com/s/4IDfgQzgHZ7pjzbO
Issue = When I try to perform a cover of my own song, I get a popup of the error message from the lyrics.
Error = "Couldn't generate that. Your lyrics contain copyrighted material. Please change it and try again."
NOTE: The song is published, but I own all the rights. My artist Spotify, YouTube, and Soundcloud accounts are all associated with my Suno Profile.
SUGGESTION: Allow the option to include some fingerprint, like the ISRC code for a song when creating (under "More Options")

little void
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BUG: error viewing like count, cleared by reloading page: song page of my own song, 2 songs in remix of link (also mine), hit he thumbs up on each to turn the icon thumbs up icon from grey to white, navigate to remix song page via the embedded links, like count was 1, re-navigated to remix of song page, unliked (grey thumbs up), navigated to remix song link , like count was zero. Reloaded the paged via browser reloaded cleared the erroneous like count view to show the correct like count(the like count was non-zero initially).

#

Bug: scrolling style lists too fast causes page to hang and stop working in firefox. The genre list doesn't have this issue and correctly buffers and loads more songs instead of hanging like the style list. by style list i am referring to suno.com/style/<style/genre> and genre list as suno.com/genre/<style/genre>. As far as I can tell both lists are the same...only that one used to be tied to the song summary hyperlinks and the other is tied to the search function genre button...or something like that....the problem is when you click a style hyperlink in the song details summary view....you get stuck going to the style page and not the genre page...making scrolling and viewing songs in particular style via the embedded links a pretty crappy experience --this has been an ongoing issue since January....3 months later...still doesn't function correctly

swift totem
gritty sequoia
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bug found, i have 4 pinned songs, and when i try to pin my 5th song, it says i already have 5 pinned. i tried logging out and clearing browser cache, etc... if i press Confirm to removing oldest pinned song, it reverts back to only 3 pinned songs

little void
marsh cape
#

Is studio edited music kept off the /newest and /trending? all I see is v5.5, v4.5-all, but people using studio are censored?

tribal yoke
tropic burrow
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why would they keep giving you 5.5 previews eternally?

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You only need a few to see what it can do, thats all. You always only pay credits for 2 songs. The previews are only a short bonus when you start using Suno so show you what it can do if you pay

tribal yoke
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Because i can see they are better sounding which lures me into pay to get them?

#

And no is not normal not having a total preview songs generated amount stated

tropic burrow
tribal yoke
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Stopping entirely will keep them stick with 4.5 unaware of how good and better the same songs are when made with 5.5

sand scaffold
tribal yoke
tribal yoke
tropic burrow
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I'm not sure what exactly you're looking for as an answer, I already told you all the facts. What you're describing is absolutely not a bug. Everything is working as intended for the previews. If you like 5.5 then you need to pay for pro plan to get those full songs, thats all there is to it. I'd argue you're lucky you even get those free 30s previews imo but since it's a great way to show what the latest version can do it's a really great business tactic to get more paying customers. They did get me to pay like this as well as most of other people I know.

#

You might not know this but all those previews you got of 5.5 are actually full songs that you will get for FREE if you subscribe to the pro plan or better. They will unlock automatically and you will have access to them without doing anything more. This is also why they would not give you 5.5 previews forever. Otherwise you could get 700+ free songs if you subscribe, that's not realistic at all.

frank ledge
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My pinned songs are out of order and my profile does not display every pinned song for about a week now on my profile, mobile chrome android

viral echo
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I didn't realize Suno’s new update included the 'Warner Music Radio' filter where only 4 chord progressions are allowed to exist. Bug or feature?

left tundra
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ReMi is failing to gen anything even more often than normal, and when it does generate I'm getting mostly one single line repeated ad nauseum. I mean it's always been "meh" but now it's straight up "wha?"

gritty sequoia
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support is USELESS. i have ticket numbers, no responses, followed all their "guides" to how to do support correctly. not even being told "well get back to you"

#

i cant create hooks and they dont show up on my profile anymore. but i can see the ones i created in the past in my library.

tribal yoke
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lol

gritty sequoia
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its not even a bug they just are ignoring that im in some test layer...got this in the json network tab from dev tools

"group_name": "Hooks Feed Disabled",
"id_type": "userID",
"is_device_based": false,
"is_experiment_active": false,
"is_in_layer": true,
"is_user_in_experiment": false,
gusty hull
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Did something happen to the remixes? Why can I not see the rest of the options on a song that I want to remix? (Like Cover, extend etc) - not my song, but the song is defs open for remixes.

cunning bobcat
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For christ's sake this is my last time asking. can you AT LEAST aknowledge that you are aware of volume issues? It's every other gen and has been for months and nothing happens when I report it

#

The lack of communication kills it

tropic burrow
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For me, sometimes it helps when I put [END] after my outro but it doesn’t always work. That bug and others regarding quality seems to be influenced by their server traffic imo.

gloomy patrol
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well, of course the 5.0 will sound different. the reason is because all prompts are on random seeds each time you hit "create" if you want a real test, remaster it into 5.5

#

Also, same prompt: didn't go to over 7 minutes for me.

golden dawn
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Hello When will the noise issue be fixed? Or is there any way to fix it on my end?

gloomy patrol
#

honestly, your best bet if you get it a lot is to just use v5, it's not insanely different, and it won't have as many issues. (you can always remaster to 5.5 if ou want to)

golden dawn
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Oh, so is this still an issue that everyone is experiencing?

gloomy patrol
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pretty much, yes. it's more often than not, based on certain styles

golden dawn
#

Thanks for letting me know.
I mostly use v5, but v5.5 sounds so good that I keep going back to it.
The noise keeps happening, so I was just curious and wanted to ask if there’s any way to get rid of it.

solar grove
gloomy patrol
keen meteor
#

Hey just looking for some advice, I've been locked out of my desktop suno account for a month now, I messaged them a month back but they still have not responded. For some reason when I login now using Google, it creates a new account rather than logging in to my account, the AI chat bot mentioned something about the support needing to merge the accounts to get me back in, but as I was told they would get back to me a month back, yet still have not heard, not sure what to do, anyone got any advice?

hoary flume
#

Why is my remaining token count no longer visible from the creat or library views on web?

solar grove
frank ledge
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the regular Editor (not studio) does not save a new song with the correct version tags, which is a minor inconvenience for those of us not paying for premier - means i have to spend 10 more credits on cropped songs just to get the v5.5 tag back

runic pier
#

Hello Suno Support,

I’m really concerned and quite frustrated right now.
I made a payment for the Pro subscription on Saturday morning (April 11, around 9:21 a.m. Nigerian time), and I was debited successfully (₦14,900). However, my account is still not showing that I have access to the Pro features.
At the moment, it still looks like I haven’t subscribed, despite the payment going through. This is quite upsetting, as I expected the subscription to activate immediately after payment.
Please could you urgently look into this and resolve it as soon as possible? I would also appreciate confirmation of my payment and activation of the subscription without further delay. I also sent messages on Instagram, TikTok and X via my official Instagram account and X accounts respectively. (@victormmendie & @runic pier_)
Below are details (receipt, transaction ID, etc.), I’m happy to provide them.

Thank you, and I look forward to your prompt response as well as rectification.

Victor Mmendie

woeful canyon
#

Good afternoon!
I'm a recent user of SUNO. I've been using it for a month and a half. Here are some of the bugs I've noticed in this AI:

  1. When generating instrumental tracks in the 5.5 model, in most cases, it results in a track with a duration of 07.59, but in the last third of the track, there is an unexpected appearance of vocals, even though both Lyrics and Styles clearly indicate the [Instrumental] tag, and the style description often includes "no vocal" or "instrumental only". At the same time, in version 5, with the same prompt, instrumental tracks are generated, but they are less than 3 minutes long.
  2. By the end of these long (07:59) tracks, parasitic distortions (hum/noise) in the frequency range of 8000-12000 hertz significantly increase.
  3. The Extend mode behaves strangely: in version 5.5, it can generate a new piece with vocals (although the original is instrumental). And in version 5, when you specify, for example, a control point (from which the extended part is created) a few seconds before the end of the main track, it creates a new piece that is only a few seconds long, instead of the one and a half to two minutes that is written in the manual. And if the main track is, for example, 2 minutes long, and you put a mark at exactly 1 minute, then the extendeded will be generated to be a minute or less long.
  4. Spectral analysis of the tracks (both normally generated and these long ones (07:59)) shows that the upper frequency range is now 18,000 Hz, although more recently the upper frequency was 20,000 Hz. Moreover, this is in tracks uploaded in WAV format. If it works, I'll attach a couple of screenshots. I will indicate the generation date in the screenshots.
tender ember
indigo basin
#

for the fun of it
I got one of those long ass renders and Suno had hallucinated the last half, full of lyrics while it was an instrumental
so I reimported the track, for it to read the lyrics
here's what came out of nowhere lol

peak badge
#

Oi, you got broken buttons on teh site now XD

#

Had to do a double take with a refresh, and it seems to be a random glitch

runic pier
# tender ember Give the payment time to process through it just takes time. If there’s nothing ...

Hello,
Thanks for your reply.
I understand delays can happen, but this is not just a processing delay. Apple has already confirmed that my subscription is active, and I have been charged successfully. This means the payment has already gone through.

Despite that, I still do not have access to Pro features in my account. I have also already contacted billing support and reached out through multiple channels without any resolution so far. At this point, I need this to be properly looked into rather than being asked to wait, as everything on the payment side is already confirmed.

Please escalate this issue or direct me to someone who can resolve it. It’s simply unfair that a Pro Subscription of Suno is active but I can’t have access to it.
Btw, I already contacted Support Guide but no response.

runic pier
tender ember
runic pier
hoary flume
tender ember
runic pier
tender ember
runic pier
sand depot
runic pier
#

I’d really appreciate

cunning bobcat
#

you said i should dm if the issue persisted, ive contacted you 4 times since

sand depot
tender ember
lusty oak
#

I have come to the conclusion that the v5.5 model is flawed. It's a shame because it includes some really interesting updates, but everything sounds "cheap".

#

I analysed some songs with Gemini and concluded that it was "because it relies on a very safe, traditional foundation that doesn't challenge the listener's ear. In music theory terms, it is strictly diatonic, meaning it only uses the basic notes within its specific scale without any "outside" notes to create tension or surprise.".

#

For instance, if you listen to the following song (v5.5), you'll notice that it has a certain "town fair" or "eurosong" mood:

#

Same prompt with v5 gives a more interesting result:

#

NOTE: I don't specially like these songs and I don't want to promote them, I put them here just as they illustrate my point (they are not even public).

#

I've been trying to "unlike" some songs, because it could be a problem of my account and the Suno model adapting (wrongly) to my taste, but the issue remains.

#

So, my advice is keep on using v5 if you notice this issue. The song quality may not be as good as v5.5, but the results would be much more interesting.

#

Of course, this doesn't apply if you like the sound and mood of the v5.5 song I have posted here.

#

For me, it's torture!

void sage
#

Is Suno ever going to address the 7.59 bug issue with V5.5? along with the 4 min extends that are full of lyrics when you are instructing an instrumental?
I have had to go back to V5 to work on my project, because V5.5 is totally unworkable for me.
So far I have not had a single track that worked, every single one is 7.59 not following instructions, doing it's own thing and not finishing.
So many reports about this bug and we are ignored.
I think we are entitled to some credits back imho.
😔

lusty oak
#

Yes, I have noticed that instrumentals with v5.5 tend to include vocals. Sometimes it helps including "instrumental" in the style box apart from leaving the lyrics box empty.

void sage
lament radish
#

I'd previously reported about there being no sidebar with song details displayed when selecting a song in a playlist. I've now found that this was because I'd clicked the close button on the sidebar, which appears to save something in local storage to mark it as closed but I can't find a way to get it to display again short of clearing local storage for the Suno website. Am I missing something obvious or is this a bug?

woeful canyon
woeful canyon
gilded sedge
#

For the love of all that is unholy Fix The Copyright BS..

"Aaaaaaaargh!!!" cannot be freaking copyright protected as it is not a word, it is not a phrase, it's someone screaming.

This copyright nonsense is driving people nuts, for real.. Anyone who believe that "Aaaaaaaaargh!!!" can be copyright protected need to read up on copyright laws 🤣

#

I'm also gonna emphasize that words and phrases cannot be copyright protected either.

#

Yet i just got an error message telling me that i cannot generate the track because it contains copyright protected material, i mean wtf? It contains that single line, nothing else 🤣

lunar topaz
#

Original written lyrics that were from an earlier gen' model song that we made are being listed as copyright when trying to test the song in 5.5, not to mention after clicking to generating three times; and after trying a few things, noticed our credits were used up (and not refunded) after it happened even though we did not get access to what was generated or told exactly what it was that was being flagged.

dusk flower
dusk flower
mossy perch
#

Long time Premier user...Hooks has never been available to me. Ive attached the 3 screenshots showing navigating to Create Hook from my Library. I've escalated with the research team via email. Anyone have this problem?

vast scarab
runic pier
#

@sand depot Gracious morning David. I’m following up again on my unresolved issue concerning my inability to get access to Pro Features even after payment.

I paid about ₦15,000 for the Pro subscription on April 11, and Apple has confirmed that my subscription is active. However, I still do not have access to Pro features. I have reached out multiple times via email, in-app, and here, but I have not received any response. This is very disappointing. I have been charged but have not received the service I paid for.

Please resolve this immediately by activating my subscription. Thank you.

tulip steeple
#

I'm trying to create a "voice" from a song and the menu option to do so is grayed out

#

Is there a limit to voice creation? A cooldown? wtf is this?

#

Layering with the voice/persona stuff really, REALLY helps me get the sound I want from a song.

whole estuary
#

5.5 or custom 5.5 model: 'Cover' does not quite follow origin melody. Also, Chorus part or other excited part do not follow persona voice.

vagrant stone
#

Ok I e been with support trying to recover all my songs I’ve written /account which is now a new name or handle. I’ve been to Facebook on as well , this has gone on for months . Please tell me now how I can use discord to access them

jade kestrel
#

Since the recent update, especially with the 5.5 model, generation often gets stuck or fails when a voice persona is used. In addition, when a generation attempt fails this way, there is a bug where the frontend becomes completely unresponsive and no pages load at all.

Also, I’m not really happy with the My Page redesign. Artwork is part of the art of music too. Please stop reducing its prominence.

hard frost
#

How do you stop the vocals from going way over the top on every song regardless of genre in V5.5?

little void
#

BUG: while stems are generating and viewed in workspace via the hide stem filters off, disabling the hide clips from edit mode filter or hide disliked filter causes the stems to disappear, toggling the filters back on causes them to reappear. This is while they are being generated and not clickable/playable yet.

steel scaffold
#

Hi,
I’m experiencing a major issue with Suno (v5.5) for about a week now, making it essentially unusable on my end.
Almost all generations result in a 7:59 track where the song loops back to the beginning instead of continuing properly.
Additionally, when a track does generate without the 7:59 loop issue, there is a consistent problem around the middle of the song:
the tempo suddenly increases, the drums become very basic, and the overall composition quality drops significantly.
This happens across all prompts, including ones that were working perfectly before, and also affects covers.
At this point, it’s not an occasional bug but a systematic issue preventing any usable output.
I understand that bugs can happen, but this has been ongoing for about a week, which is quite frustrating for a paid service.
Is this a known issue, and is there any fix or workaround available?

echo marsh
# steel scaffold Hi, I’m experiencing a major issue with Suno (v5.5) for about a week now, making...

This has been an issue for MONTHS now. No fix in sight. No response from SUno. No transparency. wasted time and credits Its infuriating how useless Suno has become today i generated 8 tracks. 3 were 7:59. unaceptable. i have a playlist now of 98 failed tracks with the 7:59 bug. Thats a lot of credits. which doesn't account for all the credits I've lost over three months from the monthly rollover on an app I can't use.

little void
# steel scaffold Hi, I’m experiencing a major issue with Suno (v5.5) for about a week now, making...

the only workaround i have found is using add vocals on an instrumental, but , of course once you try to change the vocals w/ persona, you run into the same BS issue (although instad of 8 minutes, its more like 6 and some change)...my workaround is to use add vocal to instrumental for lyric songs, and work on getting the voice through vocal description rather than relying on persona's for song that want to do this....clearly they can't fix the issue or they would have at this point...no point waiting on them any longer

verbal vessel
#

Hi Admin! I couldn't download the STEM file from Suno.

devout linden
#

Once again I'm not seeing the discount price in the current sale, if I visit the site without logging in I see the price is £14.40 per month BUT when I log in I'm seeing $24 (£18), this is Black Friday all over again! No idea why the price is in Dollars when I'm logged in either (and no option to change currency) @sand depot can you PLEASE comment on why this keeps happening, I'm guessing it's affecting a hell of a lot more users than just me (which was also the case last time)

devout linden
#

Is there actually any point asking for help in here?

steep solstice
steel scaffold
# lucid tide Gimmie an example prompt

Hi, I tried to send you the prompt but Discord is blocking my messages (likely due to privacy settings). In the meantime, the issue happens consistently across all prompts (including older ones) and also affects covers, so it doesn’t seem tied to a specific prompt.

frail hatch
cunning bobcat
runic pier
neat yarrow
#

šŸž

"Stem-Instrument-Tags going missing"-Issue/Bug:
ᓬˢ ᵗʰᵉ įµ’Ź³į¶¦įµį¶¦āæįµƒĖ” ᵖᵒˢᵗᵉʳ ᓵ įµ įµ˜įµ’įµ—įµ‰įµˆ ᶠᵒʳ įµįµ’įµˆĖ¢-įµāæįµ’Ź·Ė¢-ʷʰʸ Ź³įµ‰įµƒĖ¢įµ’āæ įµˆįµ‰Ė”įµ‰įµ—įµ‰įµˆ ʰᶦˢ ᵖᵒˢᵗ ʰᵉʳᵉ'Ė¢ ᵃ ˢᵘᵐᵐᵃʳʸ˸
When generating stems from a song in Suno lately, the resulting Stem-tracks don't get named accordingly by the server. They all have the very same name on front-end for the user and no distinctive marker to guess what kinda stem it actually is!

I have to bring this up again too, because for a proper production workflow it's simply necessary to work with as few obstacles as possible. This is not a new-feature request, it's a bug.

Markdown-reproduction steps:

  1. Turn off "Hide stems" in filter options of your chosen workspace
  2. Pick any song and request its stems (all stems, 50 credits)
  3. Quickly leave the overlay window that you requested the stems at & witness the titles in Pre-Process still having the stem-appending naming in the title, like "(VOCAL)", "(FX)", ...ect.
  4. Watch the those tags disappearing when generating progress is entering phase 2 'Processing' & all stems look exactly the same. (see screenshots for a visual proof: first one is 'Pre-Processing')

Passed on (Step 2-Report):
I've opened up a ticket-thread in the #ticket-help topic about this with all intricate detail.

Side note:
I sacrificed several hundred credits for monitoring this & making a report out of it. It clearly isn't a person-specific issue, as the auto-naming of a file is server-sided there, so please have a look, dear SUNO-Team!

Please notify me if I am to add @-tags to this post to redirect correctly, I'm always unsure in which discords this is encouraged & where it's a dead-sin : )

Meta: Stems not showing; Stem Tags gone, Stems name, Stems naming, Stem issue, Stem missing tag

sand depot
left tundra
#

I'm going to consider it a bug that I emailed support over a month ago and after getting the whole "We'll tap a human to follow up" response I never heard anything. I followed up repeatedly and still never got any replies. This is now the second time I've been left unpaid after a paid interview, but the first time I eventually got the gift card.

charred prawn
# hard frost Yes

Have you tried prompts like [Baritone male vocals] on the verse, chorus, etc and in the style box? That's helped me get rid of the 80s style vocals

tender ember
# left tundra I'm going to consider it a bug that I emailed support over a month ago and after...

Hello there. Hope you’re doing well with your afternoon. Follow the steps inside ticket help https://discord.com/channels/1069381916492562582/1479483412250366054 and they’ll check it for you. I’m sure their auto email isn’t buggy unless the message changed but buggy is a possibility too. Show them your screenshots as well. Describe the issue in your thread and they’ll help you resolve it.

left tundra
tender ember
void sage
devout linden
# steep solstice Did you make a ticket?

I did for the Black friday sale and also DM'd DAViD but of course got no reply to either and then the sale ended, why should I expect things will be any different this time?. I've also posted multiple messages here (and DM'd DAViD) about the 5.5 vocal crackle issue and 3 weeks later no reply to the DM's or any acknowledgement that Suno are even looking into this issue. Frankly this level of customer service is totally unacceptable šŸ™

lucid tide
void sage
devout linden
# void sage I have had to switch back to V5, 5.5 is completely unusable for me. Every track...

I've had a few 7:59's but most of my 5.5 tracks have a terrible crackle in the vocals when the singer sings hard consonants (P's B's S's T's etc), It appears the vocal synth is broken, It's worse with personas but even a simple mode prompt like "a rock song about lost socks" will show the issue. @sand depot will someone from Suno please comment on this issue along with the 7:59 issue and let us know when these will be fixed. Thankfully v5 + sample sounds close to v5.5 but i'm running out of tracks to remix lol

little void
void sage
# little void this was also a v5 issue, its not new...the issue has been ongoing for quite a w...

Yes for sure. I would get it occasionally but using 5.5 I have not had a single gen that was not 7.59 and not functioning.
It seems okay at first but nearly halfway through it starts repeating, and it was repeating constantly one word over and over and over rapidly despite the track being an ambient non lyrical track with only one word near the start. As it was missing the whole last half of instructions I can't just shorten the tracks either.

devout linden
neat yarrow
cunning bobcat
runic pier
#

Hello @tender ember
Hope you’re doing great today! I wanted to follow up on the issue I raised yesterday concerning me not having access to Pro features even after payment.

tender ember
runic pier
tender ember
frail hatch
# runic pier Hi <@1407556975994208386> , I just sent you a DM regarding my subscription issue...

Some things that work most of the time

  1. Place a vocal style tag at the TOP of the lyrics, e.g. (tweak to your taste):
[Vocal Style | bass only | D1-D2 range limit | spoken narration | monotone delivery | no sustained notes | minimal melodic singing | American accent | hard R pronunciation | flat vowels]
  1. If that fails, I may tag each lyric section, examples
[Verse 2 | bass vocal, D1-D2 only, spoken word, monotone, no sustain, no pitch rise, speech-like cadence]

[Chorus | bass vocal spoken word dry | no sustain lead | SATB choir emphasis only]
cunning bobcat
#

I've reported hundreds of songs myself

lucid tide
cunning bobcat
#

My main issue is volume starting at 40% and ends at 120% every other gen though. Reported it since january

lucid tide
#

{duration: 120}, melodic metalcore with breakdowns as an example

cunning bobcat
#

I dont even listen to songs anymore, I just click remaster to see if the waveform is off

lucid tide
#

Might attempt to steer that with negatives, but that will be challenging with metal since I assume you want that loud

cunning bobcat
#

Yeah, talked to this lovely fella about it, he tried to recreate it by making a fresh track and it happened immediately

cunning bobcat
#

Like this

#

this happens every other gen

#

remastering or covering it doesnt help, its like suno remembers that the volume is that way in that gen

#

doesnt matter if i change model either

#

or prompts/audio or even naked inputs, new workspaces too

#

it seems to happen to metal yea. but going in manually in my daw to normalize the audio with limiters and compressors etc, its hurting to lower the volume and destroys the quality since metal is about so many sounds that need to be at a good volume

#

but if its isolated to metal, I don't understand why it happens every 1 out of 2 gen, one of them shows that it can do it right

#

Here's an example of me trying to cover a song with the volume being funny, it stays funny in the cover

#

it doesnt look like much, but it goes from very low and bad quality to unbarable to listen to

#

to add to this; sometimes the volume is just low the entire track when it doesnt fluctuate

strange karma
#

same thing here

cunning bobcat
strange karma
#

it's genre independant

cunning bobcat
#

Ah thats rock, i didnt have problems with rock gens in the past

strange karma
#

I also have it with Disco songs, Hard Rock, Club House

#

usually only 1 gen out of 15 to 20 I can recover the bad EQ changes over time

#

unfortunately the distortion you can 't do anything about

strange karma
#

I know a lot are complaining about this issue though.. Noticed that it is Suno related because Ace doesn't have the problem

#

I'm glad somebody else but me complains and writes about it here though... I was already wondering if my hearing went bad lol šŸ˜„

cunning bobcat
#

i just hope something happens cause i cant do this for another 3 months

strange karma
#

same here

left tundra
#

Ugh and now while everybody else has the 7:59 bug, I can't get Suno to make instrumental tracks over 90 seconds long any more.

shy gazelle
# sand depot Hey Neil 555! Thanks for reaching out about this, looking into what's going on h...

Hello. I have problem. https://suno.com/s/FHf6zyAy5K80kKOO
It's been doing this for six days now, specifically at the 49th second. I already emailed Suno, but they said they'd fix the problem, but nothing was solved. If it keeps doing this in every song, it will be a huge problem for me. This noise appears at the 49th second in every song.

simple hatch
#

I am probably never spending money on Premier.

  • Now when I remaster it has glitches, and skips in the track. Completely wasting credits. At this point they should have a way to refund credits by submitting tracks in to be checked. .
autumn star
#

It would be great if you could give us back the real v5. The one we had before the supposed v5.5. Even the v5 we had last November. Because today it's clearly not the v5 we knew. At the price we pay, I don't think you have the right to rip us off and take away the reason we subscribed in the first place.

simple hatch
#

Suno doesn't understand what half time is??? Why would my Audio seed have a section that is clearly in Half time, the math checks out musically, I place Half Time for the lyrics metatags, but it ignores it completely šŸ˜„ 🤔

sudden blade
opaque ether
#

For one of my covers in a new studio project I have multiple stem extractions just spinning its being left over night, the vocal+instrumentals came out but none of the ALL Stems attempts. I assume this is a known issue? Is there a way to cancel these as well?

left tundra
# simple hatch Suno doesn't understand what half time is??? Why would my Audio seed have a sect...

Probably the same thing as when you put something in the "negative" but it just makes that happen more. I barely ever use exclude since everything I try to exclude just gets stronger. I ask for quiet singing in the positive and the singer does their best Whitney Houston impression. I ask for a subtle underscore piece and instead of getting lower energy, Suno just turns my 5 minute original into a 48 second cover. I ask for synth strings in a song and Suno decides that means I want a 4-to-the-floor house beat somehow. This has been happening since the very first models and it's barely changed between versions.

void sage
left tundra
lucid tide
#

You can try anything.

strange karma
#

Is someone from Suno even actually reading what's posted here? I don't think anyone has ever been contacted for more information regarding an issue? Would be nice to get some confirmation or at least acknowlegdgement emoji_11

lucid tide
#

No one at Suno is ever in here, and it's the worst!

gusty nebula
#

i generated a song and.. it started out sounding pretty sick but after about 30 seconds+ it just gave up and the rest of the song is a single note, like a high-pitched bass hit, we should get refunded for these ones, it's as useful as an 0:08 roll (jus to let mods here know, i reported it as a bug on there)

tough galleon
#

In Safari browser on iPad, the transport bar gets locked in the middle of the screen.

tender ember
tough galleon
#

Transport bar is the play/skip/seek bar

solar grove
#

@dull yacht, @fervent magnet please see ⁠ticket-help and follow the directions listed in there. If you have already sent the email feel free to create a thread in that channel, according to the instructions.

Since this is an account issue none of the mods, guides, helpers or mentors can assist you here. You must be assisted by a team member of the support team. I do apologize for this negative experience for you but since this is account related I am instructing you to keep the issue confined to that channel and not post it in other channels because that is the only place you can be assisted in directions and ensuring that all the proper details have been sent.

#

@wicked cedar .thandor

tender ember
wicked cedar
#

@solar grove Hey, quick question — I’m a bit confused. My meme got removed and forwarded, but I don’t see how it relates to the account issue mentioned. Was there a specific reason or was it a misunderstanding?

solar grove
wicked cedar
cursive spire
#

Currently burning through credits in Editor because the Create and Regenerate features are randomly deciding to take lyrics from sections of the track unrelated to the specified section AND ignoring replacement lyrics/ [instrumental] instructions.

strange karma
cursive spire
normal trench
#

yoo, anyone got "A clip got stuck while generating. No credits were used and you can retry." problem ??

devout linden
devout linden
#

Here's a new bug, I've been doing a lot of covers using the sample function but quite a few of them now don't actually show what the track was a sample of!, This is REALLY unhelpful when organizing my library šŸ™

steep laurel
#

Why is Suno taking 10 credits to produce a mashup of 30 seconds? Tried 2 more times, now I'm down 30 credits for nothing.

half basin
#

AI is not perfect šŸ™‚

steep laurel
# half basin AI is not perfect šŸ™‚

Yes, but it's not rocket science to see it's only 30 seconds, so the system should refund some credit, that is not AI. In fact it's only 4 credits in the editor for small sections.

half basin
#

you are right.. i don't want to say "It's correct" šŸ™‚ but.. did this mashup error happen to you in the past a lot?

steep laurel
half basin
#

hmm.. ok.. i also didn't use that tool a lot, but i never had problems with it... if you wanna figure out if it's a bug or "another problem": try it with 2 other songs šŸ™‚

steep laurel
half basin
#

well.. i've tested it right now.. no prob with the generations at all... 3:46 min and good sounding quality...

steep laurel
#

It was tested with 4min + 3 min songs, out of around 12 songs, only 3-4 were longer than 30 seconds. Perhaps you used short songs or got lucky. lol

half basin
#

original songs were round about 3 min

steep laurel
#

Perhaps the different in songs lengths? Not sure.

half basin
#

maybe it's a temporary problem.. so.. my solution is: don't use it within the next 48 hours šŸ˜‰

solar grove
runic pier
#

Hello @sand depot
Hope you’re doing great! Please what is the way forward regarding my Pro Subscription issue?
Today is the 4th day since I purchased the Pro Subscription for Suno and can’t access it. Because I also remembered that when I initially made the purchase, I briefly saw a message that suggested the subscription might already be linked to another email/account. I’m not entirely sure, but I thought it was worth mentioning in case that’s what’s causing the issue.

shy gazelle
# solar grove <@163964147355090945> You visit <#1479483412250366054>.

Hello. I have problem. https://suno.com/s/FHf6zyAy5K80kKOO
It's been doing this for six days now, specifically at the 49th second. I already emailed Suno, but they said they'd fix the problem, but nothing was solved. If it keeps doing this in every song, it will be a huge problem for me. This noise appears at the 49th second in every song. where should I go?

lucid tide
shy gazelle
shy gazelle
cunning bobcat
cunning bobcat
#

Been waiting for months just to get some kind of acknowledgment

little void
#

i really haven't run into the lyric magic wand gpt prompt hanging for at least a few days, now and even got a "failure to enhance lyrics and try again later" message....twice today...Fixed? word count is still an issue unless the workspace portion of the page is expanded out in width

placid adder
#

I’d like to report a potential issue with the latest v5.5 model. Since Monday, I’ve been consistently noticing a drop in output quality compared to previous results.

Could you please check if there’s an issue or any recent changes affecting performance?

For context, I’m based in the UK.

rose kernel
#

Suno Studio: Playhead jumps to origin point from selected play point, rather than keeping position in timeline when pressing Pause. Unable to Pause and find position when listening.

cunning bobcat
lucid tide
cunning bobcat
lucid tide
cunning bobcat
shy gazelle
lucid tide
hexed canyon
#

great call to break vocals so they swap too often and selecting a type of vocal doesnt do one but strangely enough 1-4 vocals swapping through my song which is super annoying. suno is now not as good as it once was. making a specific vocal request for the type of music genre of whatever kind still has multiple vocals going on swapping through the songs i create. super annoying

fresh adder
#

I wanted to do the 20% feature , but it's saying i'm gonna be charged the full price

#

Plus i'm currently still on the annual plan. And it's not letting me update for the special twenty percent off

swift shale
#

i undertstand you people at Suno are very proud of your vocals but some of us DONT WANT THEM IN OUR SONGS! Fix it for god's sake!

plucky haven
#

There is a noise bug in almost all creations in 0:49. Is this happening to everyone? suno 5.5

fresh adder
little void
#

BUG: i can only see 12 of my hooks on the new profile that rolled out, even though the option says see all hooks,...no more load past the the 3 4-wide columns

plucky haven
ocean vale
#

Faild to upload .... ---- just why ... its under 5mb ... and its 1280x740 px ... 😠

jaunty magnet
#

There's been something off with the 5.5 model lately... For a while now, SUNO has been producing noise, introducing artifacts, strange sounds (like someone screaming), sudden spikes and drops in volume (as if a sound engineer were playing a bad prank), clicks, and so on... At first I thought it was an overload, so I had a contact try it with a light prompt: same problem... I’ve run over a hundred generationsā€”ā€œALLā€ of them have a random glitch... which is statistically improbable... I’m starting to think there’s a deliberate attempt to ā€œspice things upā€ā€”my credits are melting away like ā€œsnow in the sunā€ā€¦ I’m furious—I’ve lost 1,000 credits for nothing (and I don’t believe in bad luck anymore). If a manager happens to see this, I’d like to mention it to them.

exemple (0:49) :
https://suno.com/s/WJxK4YfIRqA4z1jP

I literally have about a hundred of them, each with some unlikely artifacts, all in different parts of the music ... it's starting to seem a bit fishy

Listen and make your own on Suno.

little void
#

anybody else get their cookies reset to everything allowed when the profile got updated?

ocean vale
#

okey i cant change anything .. --- WTF ... 😤 always " Failed to update profile "

plucky haven
left tundra
plucky haven
#

I also lost some credits today. lots of bugs happening

jaunty magnet
# plucky haven I also lost some credits today. lots of bugs happening

Well, I'm going to take a break... SUNO keeps dropping out, turning up the volume, pronouncing words in weird ways, and deciding to cut out parts of my sentences... I think SUNO 5.5 is more stubborn than I am... a little server maintenance... clearing the cache... and we'll see... But I have to admit there’s a loss of quality (while version 5.5 seemed surprising at first, it’s become unstable—almost schizophrenic—sometimes it scares me when it starts screaming in the song ^^

vagrant dune
# fresh adder

Unfortunately, you will pay whatever the price is on November 29, 2026. You can't pre-pay now for the extension of time later. Whatever the price is on your renewal date is what you will pay.

fresh adder
#

ah!

#

even if I renew?

#

ALSO! Guys feels model is on fitz righy now it sounds so crapy

vagrant dune
# fresh adder even if I renew?

Yep. You'll likely pay full price. I think the sale is for new people or people who dropped their subs and want to re-join.

fresh adder
#

I drop my sub

#

I did special black F-day thing last year

#

then cancelled to just try a year of it..

#

But I want to the new offer now but I can as you said

ocean vale
#

i cant change my Profilebanner or anything els ... i alos will drop my Premier in 10 days.... its a buggy hell ... its just frustrating

fresh adder
#

ALSO! Guys feels model is on fitz right now it sounds so crappy

plucky haven
plucky haven
lucid tide
jaunty magnet
# plucky haven This is happening to everyone

Okay, I'm going to take a break... SUNO sucks, turns up the volume, pronounces words in a weird way, and decides to cut out parts of my sentences... I think SUNO 5.5 is more stubborn than I am... a little server maintenance... clearing the cache... and we'll see... But I have to admit there’s a loss of quality (while version 5.5 seemed surprising at first, it’s become unstable—almost schizophrenic—sometimes it scares me when it starts screaming in the song ^^

#

Let's hope for a special offer (one month of the STUDIO version) ^^

plucky haven
#

I have multiple premium accounts. 10k credits per month is not enough for me

plucky haven
hexed ledge
jaunty magnet
little void
#

style lists still crash the firefox tab is scrolling tow fast....that bug was not fixed...4 months and counting...also still no speed inccrease on the player so we can scan through quickly for song restarts, badly rendered sections...etc...just pointless updates for slop app users

ivory jasper
#

Another bug, now even worse: unfinished tracks do not even make it to 07:59 anymore, they stop around 06:20-06:21. The result is just more incoherence, more broken material, and more credits wasted.

At this point, it is hard not to think something really broke, and that there is not even any real interest in fixing it. It probably works just fine like this: too much money involved, and far too convenient to keep a crowd of wannabe producers happy who cannot tell the difference between a fart and an actual sound, as long as they get to feel like musicians for five minutes.

As far as I am concerned, I think it is truly over. I no longer see any real path toward evolving into something genuinely professional. It will remain what it has become: a toy for fake musicians, useful only for feeding a fragile ego with increasingly mediocre results.

teal gazelle
#

I’m getting unfinished tracks as well. I’ll do a generation and get one song over five minutes and one that just cuts off after 1 minute. Muddy vocals all over the place and static sounding poor quality after 3 minutes.

shy gazelle
#

Especially that damn sound for 49 seconds, so now I've already got this noise coming out 2 times. Yesterday, I actually changed the voice in the song 2 times. I don't understand why. it feels like Suno is tired and went to rest)

shy gazelle
solar hamlet
#

there's no free daily credit again? yesterday i got 50 to 20 and now 0 credit. is this joke?

ivory jasper
# shy gazelle I don't know about you. But for me, for example, it gives very good tracks and p...

With respect, I do not think there is yet a solid understanding of what professional quality actually means in practice. The output may give the impression of being professional, but in reality it is still considerably below that level and, if anything, appears to be deteriorating with each update. That outcome was, to some extent, predictable given the legal complications that arose. And if 99% of users are satisfied with the current results, there is little reason from a business perspective to pursue the much harder path of meaningful improvement.

shy gazelle
#

We just need professional people here.

urban hatch
#

Guys, it suddenly became impossible to cover a song (your own or common domain). Either I change the style and insert other instruments into the musical accompaniment and then the melody of the original song is not followed at all, or if I manage to leave the melody, nothing in the style and arrangement changes. Even when I supposedly only use the "add instrumental to vocal" function, it still changes the melody of the vocal. Am I missing something? Until two weeks ago, I had no problems with covers.

plucky haven
#

the 0:49 bug can be fixed by doing a remaster

sly escarp
#

is the voice trainer for voices broken or disabled?

tender juniper
#

Hi Suno team,

I'd like to report a recurring audio glitch I've been experiencing with the Cover feature on V5.5 over the past few days.

Issue Summary:
When generating a cover using V5.5, the output frequently contains sudden, sharp vocal cuts or interruptions — like an abrupt "pop" or "click" in the vocal track. This happens at seemingly random points during the generated audio.

Details:

  • Feature affected: Cover generation
  • Model version: V5.5
  • Frequency: High — occurs in the majority of my generations
  • When it started: A few days ago (this was not happening before)
  • Prior behavior: The same cover workflow worked fine on V5.5 until recently, with no such glitches

What the glitch sounds like:
The vocal suddenly cuts out or "pops" mid-phrase, almost as if a clip was spliced incorrectly or a processing artifact was introduced into the audio pipeline.

What I've already tried:

  • Regenerating multiple times with the same settings → glitch still appears in most outputs
  • Using clean, high-quality source audio for the cover
  • Adding style prompts like "clean vocals, smooth" → no significant improvement

My assumption:
This may have been introduced by a recent server-side update or model adjustment on your end, as I did not change anything in my workflow. It seems to be a regression specific to the Cover feature in V5.5.

I would greatly appreciate it if this could be investigated. Please let me know if you need any additional information, generation IDs, or audio samples to help reproduce the issue.

Thank you for your time!

dry sluice
#

I just hope the V5.5 Shimmer and rattling noises get fixed soon because its somewhat unusable right now

sly escarp
#

Hello,

I’m a long-time Premier subscriber (since V3) and I’m running into a serious issue that has not resolved.

In both Chrome and Firefox, the voice training feature is no longer available to me.

  • The voice trainer appeared briefly (about 3 days) after release
  • Since then, it has completely disappeared
  • I can still generate voices from existing songs, but I cannot train a new voice at all

After speaking with other users, I’ve confirmed this is not a global issue — the feature is still working for them.

This feature was fully functional for several days on the same system and browsers, so the current absence is not a platform compatibility issue. Since it continues to work for other users, this points to an account-level or backend issue rather than a platform limitation.

I have:

  • Been a paying Premier user since early versions
  • Created thousands of songs on the platform
  • Already used this feature successfully before it disappeared

This is not a usage issue — the feature is simply gone for me.

At this point, I need this investigated as a feature availability or account-level issue, and escalated if necessary.

When this feature became available it instantly became a major part of why I’m paying for Premier, and losing access to it without explanation is extremely frustrating.

Please look into this.

Thank you.

cunning bobcat
#

is it only me or is the high frequency in metal making your ears bleed?

#

feels like there's no EQ

wispy reef
heavy charm
cunning bobcat
cunning bobcat
cunning bobcat
#

i compress and eq manually so maybe this can work for the time being

wispy reef
#

these keep failing to render

gilded geode
#

Hello,
I ve just created an annual account this morning with the android application... everything is ok with the appli...but it s impossible to connect on the web version and access to the full options !!!
I tried everything, chat with the (ai?) email link...but it doesn t work at all !!!ad the support don t answer aymore
Any ideas please ??

cunning bobcat
cunning bobcat
# wispy reef

i think the servers are in some heavy load or something, I get errors trying to remaster atm

keen zenith
#

i get timedout by cloudflare

cunning bobcat
#

yeah cloudflare usually cause this

wispy reef
cunning bobcat
#

suno just went down for me

keen zenith
#

same

wispy reef
#

@devs

cunning bobcat
#

just touch grass and chill for a bit šŸ™‚

wispy reef
#

lol

cunning bobcat
#

that wasnt trolling

wispy reef
#

touch grass

cunning bobcat
#

as in doing something else šŸ˜„

wispy reef
#

its 7 am

#

lol ok

cunning bobcat
#

early walks are a great start of the day tho

zealous ocean
#

I'm still running into, when the 2nd song plays, it someone else lyrics- I just have to refresh and it is fine, but that is Annoying

wispy reef
#

thats weird

#

whose lyrics

#

and what do they say lol

cunning bobcat
#

not really, the 7:59 bug is behaving like this, it can take anything from your workspace or whatever

#

make up its own stuff

wispy reef
#

i never heard of that

zealous ocean
#

it is like playing someone else song, but in same style

wispy reef
#

ohh i think

cunning bobcat
#

its the current biggest bug people are complaining about daily

wispy reef
#

like if the songs start playing but the page hasnt loaded the rest of your own music

#

so it plays similar songs

cunning bobcat
#

complain=report, not a negative thing

wispy reef
#

from the radio

idle crater
#

The website seems to be down

cunning bobcat
#

yes

zealous ocean
#

sounds about right

wispy reef
#

i woke up to that before , it was almost the same exact singer

zealous ocean
#

yes it is down

wispy reef
#

i thought the singer was unique to me but it was the same one, michael jackson sounding

#

but someone elses song

elder mauve
#

Whats up with suno

idle crater
elder mauve
#

Any reason

cunning bobcat
#

cloudflare something

ebon violet
#

thanks SUNO...

vernal orbit
#

ah, not just me then

elder mauve
#

Its saying im not subscribed and stuff and the app is also down

idle crater
#

They're probably updating something.

wispy reef
#

this works for me luckily, it still plays

idle crater
#

First time I've used it in about two weeks and it sh_ts the bed. Haha.

elder mauve
#

New it guy f'ed up again lol

wispy reef
#

cloudfare: working
Suno: not

sand depot
#

Hey everyone,

Just wanted to give you a heads up that we're looking into what's going on.

Thanks for your patience and understanding while things are being checked.

elder mauve
idle crater
#

If it helps, I kept getting errors saying reaction couldn't be used (or something like that) before the site went to Home Depot.