🪲┃bugs-web

[cunning olive]

sry maybe I misunderstood 🙂

[dark junco]

so there's little to no point in reusing a prompt 😂

atleast not if your looking for the same style song as a previous made one

If you don't care and just want all different then yeah whatever go for it

[simple hatch]

are you basing it off of the auto genre it makes for the track?

[dark junco]

yeah I get it from the track description thing

[cunning olive]

What method do you guys use to shift or tweak your song to your liking?

[dark junco]

which should work as it normally does

But it's not 😂

[simple hatch]

Have you tried putting what it generates in caps and first?

capital letters have more weight

[dark junco]

I haven't no maybe I'll try that

[simple hatch]

like for me I want Cinematic, and Noir

it always got cinematic but left out noir

so I wrote, CINEMATIC, ANALOG NOIR, and that helped make most of them noir

[dark junco]

I don't usually tweak anything tbh whatever it makes if I'm happy with it I just roll with it I don't use like fl studio or audacity to edit it

I mean you could if you want to I don't tho

[simple hatch]

depends on the shift really

[dark junco]

I guess it depends on what your after yeah

[simple hatch]

but for me what I just found was I get the track that sounds the closest to want but I wanted it more gritty, and dark.

So instead of writing that in the style box with the same audio seed as the previous one, I made a 'Persona' from the first track, and then tried it again with the new prompt

[novel geyser]

Anyone having trouble with EVERY song getting cut off around 4:48?

[simple hatch]

Are you using a seed?

[cunning olive]

Yup, that is what I'm missing with the so called "tools" in Suno which sounds all so good but doesn't do jack tbh.
It's just a slot machine in disuise 😉

[cunning olive]

do tell sir...

[simple hatch]

i did, above lol

[novel geyser]

Been a few days now, tried clearing and changing workspaces, prompts, personas etc. I haven't tried a completely fresh workflow/project entirely from scratch yet, but I've changed every element I can think of.

I had one banger at 5:20/5:30 length right before the issue started happening.

[simple hatch]

that's annoying man, but are you using a track to generate, an audio seed

[limpid gulch]

Why ALL the covers i try to make are 4.50 long and all stopped suddenly before it should. Anyone else have this new "feature"? This is starting to be a little hopeless to do anything good. In 2025 and January 2026 everything was ok, but after that this whole SUNO is turned to totally useless when you try to edit or remix your old songs.

[novel geyser]

I had one seed - generated a banger of 5:30, and wanted one more iteration. I've gone as far back as exactly reusing same everything for that track - still cut off.

[cunning olive]

oki I missed it since it wasn't an answer
That is really not tweaking imo.
That is changing the feature but maybe you like jazz when you wanted blues and is fine with it

[simple hatch]

Are any of the thresholds at 100%? or 0%? thats all I can think of

[simple hatch]

Then Studio is the only 'surgical' tweaking option

[novel geyser]

Weirdness 20%
Style Influence 85%
Audio Influence 95% - but that was the 5:30 track immediately before it started happening.

[cunning olive]

gotcha Champ 🙂

[simple hatch]

Try lowering the audio infleunce a bit? to 85 maybe

[pine heron]

I’m scared

[cunning olive]

Don't be
Jusa tget in there

[rigid stump]

All my covers are also ending at a specific length, before the song finishes generating. It just cuts off at 4:23 exactly for each song

Also using inspirations

[pine heron]

One thing about me im dirty minded so try not to get things in my head

[cunning olive]

Just let them flow in a "uncensoured" AI before you post it 🙂

[pine heron]

Can yall follow me?

[cunning olive]

It depends bro

[pine heron]

My user account is
@jadematter721

[cunning olive]

ya kinda feel a bit jaded there bro

[pine heron]

Really? That’s how you’re gonna be?

I just met you bro

[cunning olive]

Can someone explain how Suno is changing "styles" to whatever Suno likes?

[cunning olive]

Well you're comming on a bit strong, imo

[pine heron]

Sorry, I don’t mean to fight

But I set my boundaries

[novel geyser]

Fresh test - Fresh start - Used the EXACT everything I used to create 5:30 - just not possible now.
Fresh test - Fresh start - No persona, or cover or any audio influence at all - just a load of lyrics repeated and a style - 6:50

You're right - Audio seeds can 'degrade' and just get 'broken' even if they worked before.

[cunning olive]

No one's fighting.
Only keeping it civilized dude 🙂

I am no slalasar...
To be clearer hmm
"Alonso de Salazar Frías" sry for the confusion bois n gals

[simple hatch]

Cool, cool. Yeah i noticed that any time I had the thresholds show up in the red range it caused more glitches or artifacts than not

[novel geyser]

Its literally any cover... Now I'm down to 4.38...

If I can't fix this in the next hour - I'm not renewing tomorrow...

[cunning olive]

c'mon brother
Kepp pouring cash into the machine will ya

We all do

eventually we'll get to where we're going...
Hopefully

😉

[novel geyser]

It's not just V5 - V4.5 has the same issue... so it's not the model. It's just the cover system.

[cunning olive]

Yup that is what is called a
consequential error!

"A consequential error is a mistake that causes significant negative impacts, widespread issues, or cascading failures rather than just being a minor oversight"

we all just need to find ways around it and share our sorrows and resolves here on "Discord" mate 😉

[devout heart]

I've been testing various structures for days and it all boils down to 3 or 4 minutes. They tweaked something in v5 that now prevents it from exceeding that metric, rushing parts or ignoring things, and it doesn't matter what prompt I use.

Every intro always starts with a squeaky, metallic sound

[swift totem]

Reminder: This is not a general chit-chat stream, it's for bugs. #🪲┃bugs-web message

[devout heart]

And these are songs that feature interludes, bridges, and guitar solos.

[devout heart]

Well that is a bug

Now that the version is no longer in beta, it's ironic that it's starting to have these kinds of bugs.

And it's something internal, not something we users have.

[swift totem]

Please state what the bug is, browser type, whether it's repeatable, how to replicate it.

[rigid stump]

Covers/inspirations are ending abruptly before the song/lyrics are finished.

It just cuts off mid word. I've played around with it more. If I change what audio clips I'm using as inspirations it changes the length that the song will go to, but it still cuts off before its done no matter which choice I make, unless the song is really short.

[devout heart]

All the son areunder 5min

Always 3.30 and 4 or 4.10

and I use the web version and compose using Persona

[lilac forge]

I have the Premier plan and I haven't been able to generate anything in Suno Studio for weeks. It tries for a while, tries to create track 1 and 2, but stalls out and gives a generation clip error message. I've been loving suno studio up until this point. But right now I can't use it at all. Regular Suno generation not in Studio works fine

[glad jay]

I'm also having the same problem. I'm trying to create drums or anything else and it just doesn't produce anything and it's stuck even after a few hours it doesn't work and shows a screen that it's trying to create.

[lilac forge]

yup same

[undone hinge]

You using Inspiration?

[novel geyser]

Nope - it's literally just covers - kinda just a full stop at that point, done a fair bit of testing

[undone hinge]

Only time I've had issues with covers is where the main song ends that way. You doing instrumentals?

so if the main song I am covering ends at 3;30 and it tries to make a cover which is over that time. It cuts if off. If the main track just ends.. then you'll need to tell it how to end.

or else extend it out

My current issue is I am getting degraded sounding tracks that are almost 8 mins. If I use the styles from another track. Happens like 1 - 4 or 5 renders.

good render > https://suno.com/s/1XViD0RAF5cnMiiF
bad render > https://suno.com/s/KsptkrCjVQFmt4IH

[humble cobalt]

Do you get poor results with the default slider settings? (In this case I see the "good" render has the default settings, but the "bad" one has Weirdness turned down to 20%)

[cerulean stirrup]

🚨 Bug Report: suno.com/explore/feed/following has been completely broken for more than a year (since before January 2025)**

Hello Suno team / admins,

I hope you're doing well. I'm writing to report a long-standing and very frustrating bug with the Following feed that has been broken for more than a year.

🔍 Issue:
The page https://suno.com/explore/feed/following shows very few new songs.
Even though I follow 1,300 users and have 2,000 followers, the feed feels almost empty most of the time, and new uploads from people I follow appear only rarely.

📅 How it used to work:
Until December 2024 / early January 2025 this feed worked perfectly. It updated in real-time, showed all (or almost all) new songs from the people you follow in chronological order, and it was the main way the entire community discovered and listened directly to new tracks from creators we follow. It felt alive and extremely useful.

📱 Current situation (March 2026):

• No real-time updates
• Extremely limited number of songs shown
• No notifications when followed users upload something new
• The problem happens on both desktop/PC and mobile (hard refresh, incognito mode, different browsers and clearing cache don’t fix it).

📌 Important note:
I already reported this exact same issue by email several months ago, and the support team replied saying they would investigate and fix it. Unfortunately, the problem has continued and has now been broken for more than a year.

Impact:
This change has completely destroyed the organic reach inside Suno. Having 2,000 followers no longer means anything because almost nobody sees your new songs unless they manually visit your profile or you share the link elsewhere. The Following feed used to be the heart of the community — now it’s practically useless.

Could you please look into this urgently? It would be amazing if the Following feed could be restored to how it worked before January 2025 (full chronological feed + real-time updates).

Thank you in advance for your time and for all the hard work on Suno.

Best regards,
@cerulean stirrup

[undone hinge]

Weirdnes is at 20%

[humble cobalt]

I mean, do you get bad results with it at the default of 50%?

[undone hinge]

doesn't matter what it's set to

right now it's 20%, 50%, 50%

but when it's messed, it's not even following my styles

suno is like.. i want metal.. so I am going to play that instead. When I have metal motifs excluded

[humble cobalt]

If the sliders don't make any difference: Use thumbs-down/dislike on the bad songs, and thumbs-up/like on the good ones. It won't make an immediate difference but it is the best way to tell us what worked and what didn't. You can also report a bug from the song menu for the bad songs.

[undone hinge]

yeah I have been

It's just as issue I've seen happening for quite a while. It was subtle before and now I am really seeing it.

plus I think I am really pushing suno

I did see some credits refunded.

[fluid rose]

Covers using personas are broken again. Damn. It worked well for about a day.

[devout heart]

Yeah

Same problem

[amber pulsar]

I cannot pay my subscription with any type of payment method. Bank says things are good on their end, Link says things are good and said the checkout on Suno must have some sort of glitch. I haven't been able to pay for a week now. Different browsers, different payment methods. Reached out to [e-mail] and haven't heard anything. I'm just trying to give Suno some money.

[gritty sable]

@humble cobalt any news on this?

[void sage]

Covers and extends are cooked, wasted credits again.
Covers way shorter that the original and stuttering, mispronounced lyrics
Extends this time way too long and just doing the song over starting near the beginning instead of adding onto the end, not following instructions
Also adding in a bunch of static and all kinds of mess

[old inlet]

Someone knows the reason or do they said something about all bugs appearing suddenly? Is incredible the waste of credits we are doing without any kind of news or any compensation... Do they usually do?

[gritty sable]

I don’t know, but I’m getting sick and tired of them supposedly fixing these bugs and then them coming back. I don’t know if it’s because of the many servers and like if they fix one bug then it’s still exist in another server. But I’m blowing through credits and I’m trying to make songs, but I can’t even do that cause it keeps looping the intro constantly.

And I can’t even clearly crop it without it sounding weird.

[old inlet]

Yeah same happens to me, but also its not only that, mostly all sections are broken in one way or another:

• Songs are doing weird results and inconsistent voices, also providing super long noise songs or cuttoff tracks. Using extend or other tools makes it even worse.
• Listen for Credits completely broken, even having a lot of tasks awaiting, you can't do it because in the best case you get JSON error, making you to refresh the site to go to the next one, or in the worst (my case) directly throws error and don't process the task. (Imagine having this with +9000 tasks)
• The website do not refresh all you do, if I have deleted tracks on list they are still there, do not update or refresh after doing any request.

Not a bug, but possible features:

• Refreshing website or moving to another section, SAVE AND KEEP your current track configuration. I'm tired of accidentally click on a song, go back and all track information deleted (lyrics, style, configuration, etc)
• When you copy a track, a possibility to copy it COMPLETELY, that means, including inspiration tracks you used to make that one.
• More information on errors not allowing to do something. I have tracks from the beginning I can't delete for unknown reason, they throw error all the time.

[raven granite]

Hi support team, I'm experiencing a persistent ERR_HTTP2_PROTOCOL_ERROR when trying to download stems from my projects; the browser indicates that the site cannot be reached at the web.modal.run rendering path. It seems to be a memory saturation issue or a communication protocol failure when handling large audio files, which prevents the download of separate tracks. Could you please check if there’s a server-side issue or a recommended fix for this?

[craggy stream]

I have been getting the same thing today. If I close the browser and then go back in, it may or may not allow the stems download. I have to sometimes go back 3 or 4 times before it opens up the windows asking where I want to save the stem archive

[trail crater]

hey we are using suno web. And got rejected bcz of music copyright, but we as a company own those IP of these songs( provably Suno doesn’t have the IP license so I guess why), how to fix this thanks

[lilac forge]

At least you guys are able to even generate anything... Paying for the highest tier subscription...

[thorny horizon]

i bought a premier subscription with one goal, to generate instruments track by track so i could then export their midi into a daw. saying i am disappointed would be an understatement. generations stop after three or four minutes. this is completely unacceptable for tracks that are five minutes or longer because the instrument sound changes completely after two generations. there is also a massive amount of hallucinations and defects. the exclude styles feature does not help. most importantly the midi is a total disaster. especially the drums. what it exports can only be described as garbage. how could you release a product that is at most a pre alpha version with a paid subscription? i would not even agree to be a free tester. zero out of ten. this is extremely unacceptable.

[fluid rose]

Yep Personas applied to a cover were good again after being fixed until yesterday. Now they sound nothing like the persona again.
Please Suno can this get rolled back about 24hrs?

[fathom cliff]

Chorus section is creating its own melody when i tried to cover my own song. It used to be just bridge section of the song now its also the chorus lmao! Suno is messed up!😂😂

[glad jay]

Friends, does anyone else have the problem that Suno Studio does not produce anything and is stuck on this screen?

[viral swallow]

Now, if the song I’m covering isn’t in English, the melody will start to be improvised freely once it hits the chorus. And this is just a straight cover, with no persona added.

[swift totem]

I was unable to replicate the bug given the sparse information. Yesterday I used Persona, songs came out at 6:06, 4:52, 5:49 using Chrome browser, 2 different personas, PC, Suno V5.

[vale badger]

anyone else having their style randomier stuck in the middle and won't let you scroll through a bunch of styles to use/suggest

[drifting lynx]

I am facing the same problem. We got used to cover our original song to make it a complete demo. But now it isn't working since the melody starting to improvised in purpose

[eager moat]

Right now there are two things in generations that drive me up the wall: the annyoing additional vocalisations (if I wanted humming, yowling or whatever I would put it into the instructions), and the volume drops. WTF is with that? The volume suddenly drops, sometimes multiple times duirng a song. What gives? Any way to fix either of these?
Also, why are studio and editor so completely, utterly unusable? When I pause it jumps back about two seconds. How are you supposed to work with that?

[orchid pawn]

I desperately need help! I'm facing two problems: 1. My account doesn't have the FreePlan option; it only offers $10 and $30 options. 2. Therefore, I can't find how to cancel my subscription. I clearly remember canceling it, but I'm still being charged.

Suno's payment system is terrible; I even suspect it's intentional.
I've already emailed them several days ago, but haven't received a response at all. Has anyone else encountered this situation? Please help me.

[drifting lynx]

Hi dude, what language are you covering in? I am facing the same problem that covering is now modifying my original melody in purpose! This situation starts from today

[torpid dust]

https://youtu.be/28wh1a1vm8s It fails to download videos, just like in the video. It has been three days now. It depends on whether it's public or private. The 'pro' text keeps disappearing and reappearing.

[sour dragon]

You're welcome. And the error still persists.

[outer kiln]

Okay this is a bit... dumb... I am trying to make a song for an elven themed character. Here is what I put for style:

Delicate harp arpeggios open over light, airy female vocals with elvish ornamentation. Ethereal flutes and sparse choral pads hint at ancient grandeur. Gentle bodhrán and pizzicato strings enter, gathering pace as rhythmic frame drums and woodwinds evoke swift woodland movement. The arrangement expands with layered strings and tin whistle melodies, preserving a Celtic elegance while evoking motion and bravery, remaining unmistakably character-driven and suited for a fantasy RPG.

And the website is saying:

Couldn't generate that.
Your tags contain artist name swift - we don't reference specific artists on suno, please change your tags and try again

I wasn't referencing any swift person and swift is a word that means happening quickly or promptly.

[ornate summit]

Hi, I’m unable to get my stems. It sits with the thinking wheels turning for over an hour. Using a MacBook on the web.

[solar grove]

I'll add this to the tracker of such things. Sorry you're getting hit by this, it's very annoying when it happens and you have my sympathies.

[outer kiln]

thanks yeah I get why it was blocking, cuz it thought I was referencing Taylor Swift but no, just using the word

I ended up finding another word for swift, which was fleet

[hallow sluice]

Same issue as Ayo! Stuck on 'Extracting' spinning wheels. Lost 250 credits total because I have to close the window. My emails ignored for 7 days. I want to upgrade to Pro, but need my 250 credits back first! Account: lenagrodzarbonne [at] gmail.com

[drifting lynx]

I've faced the same situation as yours yesterday. I waited for half an hour and nothing happend. The icon was just circling. Then I pointed "Extracting" again and got verson 3 and 4. This time it worked so I could download stems in version 3 and 4. After a long time I check the extracting again and found it out that it did not work at all

[hallow sluice]

Thanks for the tip, BruceTone! I tried clicking it multiple times too, but it just keeps eating my credits (50 each time) without any results. I've already lost 250 credits and still nothing. Hopefully, the staff can fix this and refund the lost credits soon.

[drifting lynx]

Subject: Suno Cover Mode Deviating from Original Chinese Melodies (Wide-spread issues reported today)

Issue Description:
As a top-tier (premier) subscriber, I am reporting a severe regression in the "Cover" feature that began occurring today (March 20, 2026). This issue is being experienced by myself and many other professional peers in the music community.

Details:

1. Sudden Regression: This issue started occurring widely today. Previously, the Cover feature was highly reliable, adhering to the original Chinese melody with over 90% fidelity.
2. Mid-track Deviation: Generations currently start accurately for Verse 1, but begin to deviate sharply starting from the Pre-Chorus. By Verse 2, the AI completely ignores the reference audio and begins to "improvise" randomly.
3. Widespread Problem: Multiple friends and fellow subscribers have confirmed identical issues today, suggesting a systemic bug in the Cover algorithm or Chinese language processing.

Request:
This deviation severely disrupts the workflow for professional users who rely on Suno for original demos. I urge the team to investigate the consistency of the Cover mode for Chinese audio references and deploy a fix as soon as possible.

[hallow sluice]

@The Hepcat please check my case above. I'm losing real credits (250 total) on 'Extracting' while others have quality issues. My email is in the message above. Thank you!

[solar grove]

Thank you for reporting the bug here. This is the right place for Team members to see such things and why we're aggressive about trying to keep these bug channels free of things which are not actually bugs. This is an actual bug it sounds like.

Unfortunately you will need to wait for a Team member to look into the issue as Moderators are only for the Discord. We do not have any control over what happens on the website. Any refund requests would need to be sent to [e-mail] in email.

Thank you for your understanding.

[drifting lynx]

@solar grovecould you please check my issue. I am wondering if there is anything changed in Cover function that causes this problem?

[solar grove]

Thank you for reporting the bug here. This is the right place for Team members to see such things and why we're aggressive about trying to keep these bug channels free of things which are not actually bugs.

Unfortunately you will need to wait for a Team member to look into the issue as Moderators are only for the Discord. We do not have any control over what happens on the website.

Thank you for your understanding.

[loud bolt]

Hi, i written in general chat but i think here is a better section to talk about this, yesterday i was using the mashup function and it worked perfectly.. today the same function has a better opinion. everytime i choose to mashup 2 songs the result isn't right as yesterday and i tried for 4 hours in a row and i obtained the same result. Has this function got some problems today?

[drifting lynx]

Thanks for your reply! If there is anything new about this, tag me please. This issue stucks our workflow seriously.

[loud bolt]

I had the exact same problem, but with the mashup feature. Everything was fine yesterday, but today, from the first verse through the chorus, it starts deviating from the original songs and improvising

[drifting lynx]

What is your cover language? I am working in mandarine lyrics and find it not performance well today. But I have not tried whether English is under the same circumstance

[loud bolt]

I'm using English lyrics, but it's probably the musical style that might cause some issues.
I'm using English lyrics in a style that blends industrial metal, dance, and electronic music.

I repeat, everything was fine yesterday. It’s only today that it started causing problems, and your issue is very similar to mine, but with a different function.

and yeah, i'm a premier plan account too

[drifting lynx]

I guess you are right. There is something wrong with musical style. So I am guessing if the SUNO team adjust some parameter of the model and cause this issue. Actually yesterday when I cover my instrumental piece, I found the cover did not follow my audio structure which never happened before. But the chords progression is basically right so I did not think much. Now I guess there must have something to do with these two issues.

[autumn bough]

seems like its the start of unusable hours again

getting those Mid-track Deviation that completely change the song when all I've done is modified a verse way later in the song.

[smoky trout]

What`s happened with Studio? tracks no generate. Every time - notification Error generation clip , time out

[true wagon]

Legacy Editor I use sometimes for replace sections and i've never had it before that it is completely changing the style, and vocal to sound so different. It's not giving me anything cohesive today with the rest of the song. So not sure what changed but this is happening to me today with legacy editor. Also I went to 'extend' and the outro lyrics were a part of the extend portion, and it gave me a repeat of the whole verse 1, chorus, verse 2, bridge, etc. resinging the whole song again. Normally it would jusst extend from the part i selected and give me a song finale after the lyrics in the outro. I need to use extend when my song gets cut off at the end and this is what happened on the song I was working on today. Thank you for a great tool! I would only share this if I felt I came acrosss a really big bug and this one today is for me and something that never has happened before. Thank you!

[fluid rose]

Suno seemed relatively fixed for a few days and it’s busted again. Personas and covers are not working together again. Damn. Was so close to an album.
Please David, can you look into the issues? Thanks

[rose kernel]

this feature is working as intended today. wanted to add that info. also say thank you!, just in case the team got this already. appreciate y'all.

[true wagon]

Can you share what advanced settings you use to get your cover's to sound like you personas vocals? The same settings for me never seem to work so i'm curious to find any advice. Weirdness, Style and Audio influence.

[fluid rose]

They aren’t working again at the moment!!

[true wagon]

Oh! I'm still trying different ssettings now lol I found this advice that i'm trying variations of: but the voice keeps sounding like the original song. Strong persona
Weirdness: 15–25
Style: 50–70
Audio Influence: 60–75

[craggy stream]

I have had it sit for a couple hours spinning the wheel on extracting. I found that if I closed that window, exit completely then fire up the browser again, the stems are there. I discovered this when I went to extract them again.... under the Extract button was an option to see extracted stems which provided the stems without having to extract again. You can also turn off the "Hide Stems" filter in the filter drop down to see them listed in the workspace.. Can't guarantee it will work for you....

[fluid rose]

Exactly. Currently it’s not applying the persons to the cover. It just doesn’t work!

[fathom cliff]

I was covering the song that in english. Not sure if its fix haven't hop on suno yet.

[fathom cliff]

I mean in english lol sorry typo

[true wagon]

ok gee whiz! Okay I'll wait until later. I'll work on another song in the meantime. I don't know if they reply to these or not.. not sure when i'll know its fixed unless I just try it later. 🤷‍♀️

[leaden sun]

guys, my daily credits are not renewing

[idle crater]

Did the volume get nerfed or something? Had two songs in separate projects really low even with remastering and then mastering in Bandlab.

[robust frigate]

High rate of songs where the volume changes randomly, this one at 1:29 and again at 3:27
https://suno.com/s/F9gIWxAdOVxbE6NJ

Have to call it for the night. Every generation giving random volume changes

[undone portal]

I got the same issue. Everything is fine, from the intro to the verse. But the Chorus starts to deviating. I tried with many songs, all same results. It's very frustrating, I never had this issue before. Thanks @drifting lynx for raising this. Now my work is halted. Suno team, please fix this asap!

[drifting lynx]

yes, this seems to happened just yesterday. It never performs so bad like this before

[cursive palm]

Okay so, somehow I'm missing a ton of files, not sure how. Had to refresh my browser and they're gone. OVer 2k credits, I dont see any help via google or suno's website. Kind of upset bout it because that wasn't cheap. Not finding them at all

[faint zodiac]

A week ago i got hit by the age verification. I must have just casually entered a bday when signings up bc when i put my actual dob it just kicked me out saying something about age laws. That or their system is bugged & cant math. I emailed support & got a bit reply saying they have an escalated ticket to get back to me to unblock my account. No reply for a week after that. Looking online some ppl say to try & reach support here?

[viral echo]

MILO and the new "toys" are great, but please don't overlook the basics. Audio quality and consistency are what seal the deal. If usage is hitting a ceiling, it’s only fair to ensure your highest-paying Premier members receive the most stable and high-fidelity work experience possible. Thank you.

[solemn fjord]

Two things: Friday afternoon, when I went to the Editor to change some lyrics, it gave me a simple timeline and said I needed to be "Pro" or "Premium" to use the Editor. I am. I closed browser and it was okay. Now, the Editor is all weird. There's a place to "Add lyrics" but no place on the left panel to select lyrics and then change them. What is going on?

[urban rock]

I sign into my account and it opens another account that's not mine, waiting weeks, no access to the website at all so frustrating, getting beyond pissed off, its been an issue for months now

[finite sun]

oh hello by the way yesterday i tried to find the editor/replace section but for some reason it has totaly disappeared. i can't find it anywhere or on any song by clicking on the "more actions" button like i usually do. neither the normal or legacy editor

[terse abyss]

Is there an issue with cover songs? I created two with Audio at 85% and they sound nothing like the song I'm trying to cover.

[hallow sluice]

@The Hepcat I'm posting here because my emails are being ignored or rejected by your automated system. I’ve been waiting since March 13th (8 days now!) for a fix on "Extracting stems". You confirmed it's an actual bug on Thursday, but I still haven't received my 250 credits back. I keep getting automated emails saying a "real human" is needed, but nothing happens. My work is completely stalled because of this. As a PRO user, being ghosted for a week is unacceptable. Please handle this manually. My account: lenagrodzarbonne (at) gmail.com

[hearty token]

This cover experience is absolutely terrible! It only reproduces less than 30% of the original melody each time. This cover function is completely useless!!! I strongly hope it can be changed back!!!

[alpine siren]

I've spent half the day using up my credits for the month and now it's broken. It's not doing covers. I have 1.7k of credits I want to use in the next 6 hours. If it's broken, then I want bonus credits. I don't want to lose them because the month rolls over and the covers aren't working. So if it doesn't work, do I get bonus credits? I started like 3 hours ago and I have about 6 hours left to get the covers done. It shouldn't take that long.

[gusty nebula]

i did a cover yesterday and it was perfectly fine, here's the setup i use for covers, which works 9/10 times

weirdness and styles can also be at 20:80 but for a lower success rate

it definitely works, i'm using a similar setup for an extension right now and it's generating absolute filth 🤤

[alpine siren]

Yeah I'm getting this now:

Over and over. Covers are just broken and it just won't change.

[gusty nebula]

i just tested it and i generated a cover of the song i'm working on. i'm guessing it's like something to do with whatever prompting you are using if you are using any 🤔

could be an account issue maybe too 🤷‍♂️

[gusty nebula]

btw it says below that no credits were used, so you can keep trying until it works without wasting anything but time

[alpine siren]

For 6 months and I'll never lose the credits, even when the month rolls over? I have 5 and a half hours until the credits get reset. It's the same error with Firefox.

The prompting worked fine for the first 160 credits or so. Zero change to the settings. It just stopped working.

I just got 1 single cover to work after like 2 hours.

[gusty nebula]

sound like a bug 🤔 could be dependent on the person's account

[undone portal]

Yes, I got the same issue from yesterday until now. Verse is fine, and Chorus is 100% wrong

[alpine siren]

Yeah I haven't used it all month and then I like spammed it to the 18 limit. And then it just shut down.

[undone portal]

I tried your setting, still same issue, verse is ok, but chorus is all wrong

[gusty nebula]

if you don't number them, that is likely the issue, it's backtracking and then causing it to overlap itself and messing up everything else

like trying to play chorus 1 again instead of moving to a new chorus, even if the words are identical, if there's no numbers it's like

[alpine siren]

Great. Now it won't even let me into the folder. I get this error:

[gusty nebula]

try deleting browsing cache 🤔

[alpine siren]

LOL "You tried to create 4 generating within 1 hour!! That's it we are banning you from accessing your songs folder you were working in!!"

[alpine siren]

I tried a whole different browser

[gusty nebula]

are you being spammy? because that could likely be a reason

[alpine siren]

Is 4 generations an hour spammy?

[gusty nebula]

well, i only hit generate once, and then i wait for the song to fully generate before doing it again just to be on the safe side, coz i've seen other people working fast and having problems

i have no what it is, hopefully they can fix it

[alpine siren]

It says "Create 14 more songs at once." So I loaded it up as it said I could. After that I just decided 4 every 5 minutes or so might be okay. Just to not load it up too much. Remasters were still working and I was thinking I'll just remaster the ones I needed to remaster instead. But then it locked me out of the folder.

I'll try wiping all cache and rebooting.

I did a hard reset (turned the power supply off for 10 seconds, pressed start to discharge the capacitors, turned it back on). So it let me back into my directory but it still won't generate a cover.

[gusty nebula]

sounds frustrating, i guess you could file a help ticket https://discord.com/channels/1069381916492562582/1479483412250366054 that'd be my last resort

[alpine siren]

I took screenshots and sent them to Support

[idle owl]

It's okay to be concerned, sometimes I wonder where my beats went, and then I remember they are in my heart. I work by myself in a dark room on Milo. All my other Suno friends are still working on all the other funky Suno features. 🙂

[sacred galleon]

kept getting this error the whole day when replacing a certain line😩

[alpine siren]

So for some reason, it was 1 specific song. I changed the title from "All you know" to "Robot wanting her memories back" and it's still taking about 5 minutes per generation but at least it's getting through it now.

[alpine siren]

I think the system has some strange safety protocols in place. It may not like the words "All you know" in the title like it did for me. However I got an error saying "a clip got stuck while generating" Need more helpful error messages.

[sacred galleon]

there wasn't like that on my lyrics/title though☹️

[alpine siren]

Just try changing the certain line to something completly different. If that works, then the "Changing" isn't the issue. Then change 50% of the line. If the first half works, the second half will be the issue and visa versa. And then if it's the last half, change only the last quarter. You can then fine where in the line it is getting the error. Unless you are only changing 1 word. In that case, that one word might be the issue. Maybe try a different word as a test, one that means the same but is different?

[sacred galleon]

I’ve tried that too. I replaced multiple lines from different songs and I’ve encountered this error in all of it🫠

[stray swallow]

I tried generating stems this morning and they got hung up and still haven't generated on one song, and on my other I managed to finally get it to generate and downloaded, but the song (stems) now play like they are at double speed. Something going on with the server this AM, EST??

[manic wing]

I can't generate songs this morning...Anyone else?

[dull bloom]

My last 40 Edits have all been like that: https://suno.com/s/pAG7VzIJCO2vR1el - https://suno.com/s/xcnivuagJjAaCqPG - https://suno.com/s/lKEuE3L98k98PPSN

[compact shard]

I have been logged out of my account and the Facebook sso options doesn't work on the app or on the web. How do I access my account?!

[wide geode]

https://tenor.com/view/dj-scratching-turntable-music-spinning-gif-12130593

[dull bloom]

https://tenor.com/view/crazy-dance-rave-gif-11332166

[wide geode]

That’s a rough glitch. Try downloading the file and uploading it with audio influence set to 5%

[twin kraken]

(V5, using Cover) audio influence above 50% tends to mess with timing/causes glitches and generally it just does not follow the input audio (more beat than vocals), especially over time though it seems to completely forget that there is a literal audio reference with beat + lyrics

flow of lyrics hangs up and falls back into standard suno vocals instead of the custom ones provided

just spent 4h recording i'm quite sad 🥲

[dull bloom]

if it helps to pin down the issue: it was originally a 4.5 track (10mins at that time). I edited it as usual but later figured out theres an audio glitch in that track. after I tried to edit it out all generations sounded like the ones I uploaded. So I tried to remaster the track to v5 (half of the remasters have been that glitchy while others came out fine). I picked the best remaster, tried to edit out the sectiin again, after many glitchy tries it somehow worked but the whole track kinda seems "infected" with this glitch now... its 16mins long and I already put a lot of effort into the video matching the sound with over 120 clips cut into pieces and placed in perfect order already. Theres no way I can upload this 16min version as its just too long 🥲🥲 I wonder if theres anything else I could try before I lose all my oremier credits... I must have bumoed already 1k in Merzbow glitch noise :((( 🙏🙏

[topaz coyote]

Hi, yesterday and today Ive being trying to matchup 2 tracks I created and its not working properly, instead of combining them like I used to do before, it creates a random genre song, like for example, Im combining a loffi and a fluet song, and the matchup result is giving me reggea, or rock or electronic song...

[high schooner]

Hey y'all. Has anyone know of any solid workarounds for issues with videos. I'm experiencing missing words, out of sync words and inclusion of meta tags. I've tried tidying up the lyrics to remove meta tags etc but the results are very inconsistent.

[devout heart]

well vocal persona now share the same bug of legacy, use the audio of the original theme you use to male the persona

[plain juniper]

currently unable to record audio with a mic into a channel without it failing the upload.

[fluid rose]

You are lucky it’s working at all. I try with a cover and apply a persona and it sounds nothing like the persona. Was great that it was fixed but broke again yesterday. Dammit!!

[fluid rose]

Yep another day, persona not being applied to a cover… again. 🤬

[thick hazel]

So extensions... SUNO, please explain to me what exactly am I paying a monthly membership for when now all versions of extensions are malfunctioning? What is it exactly am I paying for? A broken tool? A non-responsive development team? A fractured tool that is a shadow of its former self? Or is this the new marketing strategy for you higher tier tools? Break the tool for regular tier members so we have to invest in the higher tier tool set? And yet you have no issue taking our money... I'm going to shut up before I regret saying something here on discord.

[ionic ermine]

I have been using Suno AI since it first came out, paying the most expensive Premium plan every month. If I didn't use even 4,000 out of 10,000 points, they would just disappear, and I would still be charged the next month. I kept using it even though I started with 10,000 points. However, after the update, it started humming (especially with female vocals; male vocals are also bad) and doing excessive ad-libs. It seems to be due to the beat and the number of lyrics, but the vocalist starts shouting and ad-libbing right from the intro. It was so annoying that I spent 2,000 points just changing the style prompts to generate and listen to the tracks, wondering how long this would go on. I wasted four hours like that. I want to swear. I've submitted bug reports, but there's no response; they just keep talking about Studio updates and running tons of ads. I have no idea what direction Suno AI is going to develop in. Even when using Studio, adding instruments or doing anything else costs 10 points. I'm starting to suspect that Suno AI is actually good, but they are just doing this to milk money out of me. What should I do? I feel like I'm going to swear a lot, but I won't write it down. I'm under too much stress.

[rose kernel]

back again, ya, i know. im a goof. so i realized that the adjustment slider actually changes when pitch is toggled. i don't know if this is intended way to function or not. i thought i had made a gen and then was able to slide it where i wanted it, then i thought it was working and didn't have to do a gen first, and i now realize it was me toggling the pitch.
So yea, if there is a reason we can't select between 1.00x and 1.06x without toggling to keep pitch?
sounds weird. if that is intended. no prob, bob. if not then can't adjust the slider with more fine tuning unless Keep Pitch is toggled on.

[formal portal]

Currently, when using the new beta of the ''Chat'' feature it allows you to choose a song to remix/cover but it doesn't ''load in'' the tune. Nothing happens. I am using Edge

[fossil bluff]

I've been having issue with the cover feature on Studio 1.2 for the last few days. every time I try to cover (irrespective of the type, song/vocals/instrument etc), it will show that the generated cover is loading endlessly end eventually time out with the error message "generation timed out, please try again". It was working fine 3 days ago. The replace feature works perfectly. Any advice on whether this is a bug or whether I'm doing something wrong would be appreciated.

[agile harbor]

V5 always liked to put humming and ad-libs in intro. Did you tried to put "humming" in exclude styles? Or "humming, mumble, scat". It will reduce probability of humming significantly

[vivid kettle]

someone getting this in editor?

[solid moat]

Hi everyone! I paid for a subscription, but it broke after two hours. My plan reset to free. Support hasn't responded for two days. What should I do in this situation? How do I get my subscription back?

[rain furnace]

How can I cancel an annual subscription that I selected by mistake but never actually paid for? I contacted support on March 19, but I still have not received a reply from a human — only an automated message saying my request would be passed to a person. When I send follow-up emails, I only get a notice telling me not to send duplicate requests.

[cosmic ingot]

Dear SUNO Support Team,
I hope this message finds you well. I am writing to follow up on my previous inquiry about changing the linked phone number for my SUNO account.
My issue:
My old phone number can no longer receive verification codes, so I am unable to log in to my account.
I have already reached out to your team about this re-binding request before, but I have not received a clear resolution.
My request:
Could you please provide me with the official steps and channels to re-bind my account to a new phone number? I am ready to complete any identity verification required.
Thank you for your help. I look forward to your prompt response.
Best regards,

[agile harbor]

Small bug with download file name. If you rename a song on a song page and use download function after this - downloaded file will have old name. Currently you have to reload page after rename in order to have proper name of download. Previously it worked correctly.

[glad jay]

What's happening to Suno Studio?
Nothing is responding.

[stray swallow]

Suno Devs, the web platform is not generating the tracks, but keeps taking my credits. Can you look into this issue and resolve it please

[slow viper]

Help needed. I just purchased Premium plan and is testing out studio, but all clips i import and create becomes silent after hitting 30-40 seconds, even tho the "graphs" show that there should be music there. I have tried logging in/out, clearing cache etc. Is this possible to fix? #ticket-help

[tender ember]

You have to make a private thread inside the ticket help channel if you have already created a ticket for them. Ticket help channel is a separate channel. Or you can check Studio Feedback as well https://discord.com/channels/1069381916492562582/1468672731959791697 and inform them what you bumped into inside Studio.

[tender ember]

Create you private thread inside ticket help and they’ll help you resolve it https://discord.com/channels/1069381916492562582/1479483412250366054 the bugs web channel isn’t meant for account and billing questions. There’s already a separate channel for that. Good luck getting your issue resolved 🍀

[tender ember]

Follow the steps inside support guide and you can email them from those steps https://discord.com/channels/1069381916492562582/1373016771103166575
The live support is via email which is backlogged as well with waiting time varies. Best to wait it out as best you can until a human replies back to you. There’s not much we can do inside discord with the server being community ran. Good luck 🍀

[tender ember]

Hi Velmicro. Sorry you bumped into that. Always best to wait it out first until a human replies back to you. They can be backlogged as well with waiting times vary. It’s a waiting game at this point you’ll just have to try. Only support can cancel it for you. Good luck 🍀

[misty field]

The singing female Suno Vocal is currently unusable; instead of getting better, it keeps getting worse. Lyrics are not followed correctly, words are mispronounced, vocals sound thin and unclear in pronunciation as if they are breaking apart - often the song also sounds compressed, airy vocals with a crackling veil, ad-libs and harmonies are equally badly affected - even with minimal lyrics, minimal prompt input, the time of creation/generation does not matter, remaster and cover functions worsen the existing song and do not smooth out the original song, BPM adjustment has also been tried, electronic music seems to be the most affected, ambient, house, EDM etc. - since December, unfortunately, I can't use anything, not even to release it on Suno, for some people apparently only the vibe is important, but for me also the quality which is steadily declining - I remain loyal to Suno, but after a long time, it is unfortunately frustrating.

[humble grove]

BUG: I understand why you need to have community guidelines but check out this post that got smacked down. I can't think of anything more "in line" with community standards than thanking someone for checking out my tunes.

[old inlet]

All songs now cuts at 4:30 leaving them unfinished... This is unreal, and there are no responses about all of issues. But they still charging credits for it with no option to refunds or similar, and no information about it...
Suno needs to improve their communication with community honestly. Now, what I do with those songs, 10 songs at trash (and increasing) directly without being able to know when it will be solved because they say nothing.

[glass cairn]

Bug: Audio upload truncated to ~30s in Studio (400 error)

Plan: Pro Browsers: All browsers tested File formats: WAV and MP3 (44kHz) — same result on both

What happens: When uploading a 50s audio file in Studio, the upload appears complete initially, then an "something went wrong. Please refresh page." error dialog appears. After page refresh, only ~30s of the audio is saved. Consistent and reproducible every time.

Console errors:

→ 400 Bad Request
[syncTimeline] missing audio buffer for clip [ID] (uploadId=..., clipId=none) — skipping
TypeError: Cannot read properties of undefined (reading 'isDeleted')
Clip ID from console: 1fa549ab-3a9d-49f2-821f-2022c0ea69ac

Root cause appears to be: Server-side stems processing job failing mid-way, partially committing the clip before the 400 is returned. The clipId=none confirms the clip never gets a valid ID assigned.

[gritty sable]

If you go to Suno.com and you click on your profile and go to sub, there should be an option to “downgrade” etc.

[slim flame]

Bugs bugs bugs bugs and more effing bugs!!! It's all the time now! I have not had a single result over the past month without some sound artifact or other crap. Now the editor is just going bananas and not adhering to the content at all. Have you completely given up on v5 or what the F is going on???

[sudden hatch]

Everything is buggy and broken. Songs get cut off, and Cover/Extend… don’t get me even started...

[fluid rose]

Things seemed to be improving until about three days ago. Now it’s back to unusable. Cover/persona is broken big time

[slim flame]

I'm considering just giving up on it. My annual sub is renewing in April and I'm not entirely sure I want to pay for this as it is now.

[formal portal]

Guys, i understand your frustration but Suno has made leaps forward compared to a year ago though!

[fluid rose]

It’s why I’m still paying… hope.

[tiny cove]

Hey I'm tryna log into my account with my phone number but it keeps making a new account instead, can I get some help on this

I bought a year of it so I'm really not tryna lose it--

[formal portal]

UPDATE: I see that this works normally when you use the + in the chat window, the bug only occurs when you use the custom prompt on the second screenshot

[formal portal]

Do you still have any links to your profile?

[tiny cove]

https://suno.com/@karmaaimusic

[formal portal]

Ah good, so you do still have your username there. Did you try logging in using your username?

[tiny cove]

You can do that?

I use the web version off my phone

[formal portal]

Tried it myself now, never realised that this actually isn't possible uptil now o.0

[tiny cove]

Yeah, it's kinda screwing me.

The issue is I hadda put my phone number because the email attached is my dead grandpas and I have 0 way of accessing it

[formal portal]

Okay, no worries we can try some other things. Not sure what browser you have on your phone, but try it again using an incognito/inprivate tab and make sure you select the correct country

[tiny cove]

My VPN sub is up so- unless USA got shut down lol

[formal portal]

Well it has more to do with any stuff in your cache, not your IP

[tiny cove]

An

Ah*

[formal portal]

and that actually might be a thing that is messing your logging in up by the way now i think of it. did you have that VPN turned on when you ''created'' and used that account?

[mellow nymph]

I have the Chat Beta available but it doesnt seem to do anything...just sits on "pumping it up " or whatever word it shows last ...any ideas?
How do I kick it into life? Tried restarts of browser etc...no change ...

[sleek whale]

I saw the new chat feature in my browser today, but somehow it looks different from the youtube videos I saw.
I only see the pure chat window. I'm missing the complete bar on the right (where the lyrics, styles and personas are usually taken directly from the chat). Although I have the Premier Plan, the interface seems totally reduced to me.
Do any of you still have that? Is this a known problem or is the feature only being rolled out gradually? It would be cool to know if I'm alone! 🎵

[soft grotto]

Hi, I am trying to create a Persona from my recorded upload to make a vocal cover, but it says : " (Personas from audio uploads are disabled at this time.)". Is that mean this is temporarily or why I got this ? I

[little void]

songs restarting instead of doing final chorus or mid bridge has been ongoing issue for me...feels like 2 or 3 weeks now, quite ridiculous to have this issue ongoing for so long and unresolved and pretty much unaddressed.

[fluid rose]

It’s always been that way as long as I can recall due to potential problems with copyrighted vocalists, even though I hear you, as I too just want a persona of my own voice!

[slim flame]

And now it's making leaps backward.

[soft grotto]

What I see as a problem is "at this time" this is not an exact expression. It may mean "temporarily" or "permanent". I wanna add "my voice" to my poems there! that's all!

[twin kraken]

do these actually get reviewed

[gritty sable]

Scratch what you saw I’m sorry I’m apparently delusional and I actually listened to it through and I was counting how many chants I have at the beginning and I was in the wrong so I went to apologize and I’m sorry.

[devout linden]

Are you in the UK? if so there is a weird "feature" where adding the leading 0 to your area code still gives you a text to let you log in BUT will create a new account (or log into it). This may apply to other countries too, try including (or not including) the leading 0, one way should let you log into your real account 🙂

[tiny cove]

No sir

I'll try it tho

[tiny cove]

Hey where's the chat feature? My friend was able to get into the account

[devout linden]

If your country uses leading zeros but not if dialed internationally then it might work, where abouts in the world are you?

[surreal ivy]

I have created a song and worked on it in Studio and then wanted to change a lyric. The Beta Editor is showing Verse 3 as the beginning of the song and I can't find any way of editing it or at least changing the incorrect lyrics for the correct. I tried editing the Song Details and corrected the lyrics there, but this has had no change on the Editor lyrics shown. I highlighted the part of the song that needed changing and the Editor highlights some text (the wrong text), Anyone any ideas to get rid of the messed up lyrics?

[tiny cove]

America, Tennessee. I finally resided I'm gonna give the account to that friend and unfortunately pay for another year of suno. He was lucky enough to still have it logged into his computer from when I was there months ago

[south basalt]

No joke, when I uploaded a riff I recorded, it auto-filled the lyrics for Blackened by Metallica

The riff sounds nothing like Blackened either

[void sage]

Yes I am trying to cover a track and it's adding lyrics, almost verses that don't exist in my lyric sheet or in the original song and half the length of the original.
Extends barely function as well
😩

[sterile sierra]

I'm having issues with Lyric out of sync. The Lyrics start several seconds before the vocals begin...anyone experiencing this type of issues? I need some guidance please...

[loud crane]

Get rid of the hums and finger snaps at the beginning of songs. Ita ruins good songs.

[gritty sable]

#📚┃suno-school they should help you there. If not, just report the bug.

[twin rune]

ive already filed a bug report for this but some lyrics for some songs are missing

[rocky ledge]

🐛 Bug Report Detected

It looks like you might be experiencing a bug! Please help us improve by submitting a detailed report.

Pro tip: If you have exact steps to replicate the issue, that will help us fix it sooner! 🚀

Submit Feedback

Click here to report the issue

Need Help?

Use the button below to get assistance from a moderator who can help reproduce and verify the issue.

Thank you for helping us make Suno better! 🎵

[plain juniper]

beats drifting on multitrack export. locked and tight in SUNO, when opening in Ableton the tracks are all drifting as if they were at different bpms. Takes ages to fix.

[devout linden]

I've had no major issues with prompted female vocals OR any of my vast array of female persona's could you drop a link to one of your "bad" tracks it would be interesting to hear what you are experiencing

[shut scroll]

Can you please fix the split option to split tracks at a certain time mark this is continuously to be a bug in Studio web version

[south basalt]

Tracks using personas don't seem to be working right now

[celest ingot]

I've noticed that

[devout linden]

I just did a quick test using a legacy persona and a "new" persona and both worked correctly, are you using persona + cover or just a persona?

[south basalt]

It works now

[devout linden]

@sand depot Can you please explain what this actually means (and why "clicking clear all local data" doesn't actually work) I've seen this screen 5 times in the last 20 minutes. If this is some new feature you are adding then please for the love of god don't rely on anything stored on the users machine during song generation, given the awful latency issues that could happen then I guarantee this isn't going to end well 🙁

I'm not the only person seeing this issue, at least 3 other people have also seen this

[wheat canyon]

i know i asked this question before but got no answer but is suno having studio problems i have been stucj at loading screen for over an hour and have done everything clear cookies clear tab data all them good things but nothing is working, im still stuck at the logo loading screen

[wispy reef]

This still happens. Expand prompt doesnt work. It cuts off way before it actually hit max characters..

REMOVE the max character limits I reject them completely

[tranquil bane]

suno studio is stuck like this

[fallow scaffold]

Bug in Milo - when playing from the clip chooser it will play a random song after the one I've clicked, sometimes after I've closed the window & can't be stopped lol (I presume its like the play feature on the main site that just goes off & finds a similar song).

[gritty sable]

That keeps happening to me too 💀

[devout linden]

This browser storage issue is affecting LOTS of people and is happening on multiple browsers, please fix this ASAP as it is incredibly annoying, if it happens when trying to build a track it wipes out all the fields on the create screen. @sand depot (or any other Suno people) can you please look into this with some urgency?

[wispy reef]

i hate max length anything. just cut it off in the backend if you must, dont stop me from typing more,

art doesnt have a "max length"

[fallen heron]

Why?

[honest locust]

Along with the browser issue a lot of us are experiencing, I noticed a MAJOR downgrade in outputs quality. I hope it has to do with the same issue and it will be solved asap

[void sage]

I was coming here to report this as well. I don't want to mess up my stuff !!

What is this all about?

[marsh slate]

Same "local storage" error here. Thing is, I look at the local storage in my Chrome PWA instance and it's certainly not "full". C'mon Suno... get it together.

[timid bone]

I'm unable to get prompts longer than 200 characters. This was never the case before. Also, I got that "clear all local data" message too. I clicked it.

I'm not happy about the 200-character limit. That really sucks.

Oh, It set me to v3.5 for some reason. Rollouts are fun. Set back to 5 and its ok

[fluid rose]

Personas are still not being applied to a cover for me.

[timid bone]

Maybe you got knocked bakc to v3 also, check you are on 5

[urban ridge]

I have the local storage error on Firefox and it didn't solve yet

[fluid rose]

I am on v5 unfortunately. It’s been ongoing for while now

[gusty nebula]

is there any way you can update the model so that [Outro] and [End] actually work

i generated 2 pages of songs yesterday and about 8/10 of those songs were 8 minutes long. it ignores those prompts even if we state to read all of the prompts and it's very frustrating, it wouldn't need to be capped at 5 mins if prompting worked as intended 😮‍💨

[urban ridge]

The issue has been fixed for me now. Can anyone else check?

@void sage @marsh slate

[potent rune]

same here for a few days

[wise star]

Am I the only one finding that the songs are suddenly way too short with covers? I generated 40 songs, but they’re all a minute long—some are even just 30 seconds.

[dusk flower]

yupp. doesnt work for me either... whats going on?

[signal mural]

Ouch, same bug over here as well, PC, Windows 11, plenty of space free on the hd as well as in the browsers cache, so simply another annoying bug:

Your browser's local storage is full.

[fathom cliff]

Cover and persona still doesn't work correctly. Why do they change things around when its working fine? Things are messed up now some sound are also muffled and glitchy when i create a song at 25% influence.

[gusty nebula]

there is literally something wrong with v5, has someone spilled coffee all over it?
i've been trying to cover a song, but no matter what prompts and styles i use, it just gives me the original and i know for a fact it's not supposed to do that, because it changed first time the day before yesteday.

[sand depot]

Hey Neil 555 !

Thank you for flagging this! This has been reported and is being looked into. Thank you (and everyone else) for your patience as we get this sorted out.

[hybrid solstice]

I have re-subscribed for 2 days and now I'm getting this error

[tame nymph]

I did have exactly the same this morning

[fluid rose]

Things has started to improve about a week ago with covers and applying a v5 persona to them, but now it’s back to just not working at all. The whole point of the V5 Persona was to focus on the unique vocal consistency. But it’s not actionable on covers at all now.

[devout linden]

Any update on the fix, I just saw the error again 🙁

[devout linden]

One fix for songs that overrun is to use the sample function to cover the broken track (use the styles and lyrics from the affected track), that usually works and the end results sound amazing 🙂 https://suno.com/song/64baca3a-e1b9-41b3-9b4f-2ab91f58de87

[hollow goblet]

I'm getting this error too. TBH, I think a number of people are...

[solar grove]

@austere trench #ticket-help

[signal mural]

Yes, you're not alone. Seems like the bug hasn't been solved yet.

[placid imp]

Las indicaciones [coir voice], [male voice], etc, no parecen tener ningún efecto. Hoy llevo toda la tarde usandolas sin ningún éxito tanto 5.0 como en 4.5. Hace un par de semanas estuve trabajando con caqnciones que tenian coros y solos y las indicaciones [choir voice],[male voice] etc. funcionaban bastante bien.

[devout linden]

@sand depot The local data issue appears to be fixed, sending big hugs to the devs for the quick fix 🙂

[glad jay]

😡😡
Nothing works for me in SUNO Studio either.
Just speechless about the silence of the support, at least someone from them will issue an official statement that there is a problem with Suno Studio and they are addressing it. Simply shameful behavior. I paid for an annual subscription and nothing works.

[solar grove]

#ticket-help

@hallow sluice

[tranquil bane]

True

And they don't even address it

[formal portal]

Weird issue using the Chats beta, i asked it to remaster a song, and it ended up doing something completely different? As in, it's a totally different song, not even using the lyrics of the original

[haughty raft]

What's happening? Feels like everything is behaving weird. The lyrics are not synced properly to the song, so when i try to replace it makes changes to a different part of the song. Tried replacing in editor keeping everything the same and just changing the lyrics, but when I generate it keeps the lyrics and completely changes the style and song. When I try to cover instead and set audio influence to practically 100% it still goes off and makes something completely different. It didn't use to behave like this.

I tried downloading the song and uploading to force it to sync the lyrics. After a while the uploaded song just disappeared. Even the generations when covering are completely breaking, as if I were trying to generate the audio myself locally with a small model

[tidal bluff]

I had 2 versions of a song made last Wed. And one song would play the other would not. Then suddenly the song that would not play disappeared. Contacted support. Via email never got a response back. From actual person. Can anyone tell me why this happened?

[craggy stream]

This is the last line of the lyrics in a song, [decay and fade out slowly into silence], clearly defining how I want it to end but it does a cut off before it reaches silence, abruptly ending without the fade completing. Seems like it's intentional since almost all the songs are doing this. Also notice that suno does whatever it want's sometimes disregarding the instructions fed to it. Feels like they want you to spend more credits to edit the song just to put a fade out at the end. I am really close to cancelling my year subscription

Getting this error every time I open Suno in Firefox... and I have never ever used v3 for anything...

[ivory thorn]

Replace sections are not working. It does not confirm song. I am using Firefox and Windows 11. I have tried with several iterations, it keeps showing the loading sign on new versions but then it goes away. Does this happen to others too?

[wispy reef]

videos skip entire sections of lyrics in the subtitles. this needs to be fixed. and can be fixed. in 5 seconds.

[craggy stream]

Why can't we create a persona from an uploaded audio file? This seems to be getting worse instead of better 🙁

[fathom cliff]

Adding persona from uploaded audio has been disabled since last year.

[surreal ivy]

I'm getting the opposite, quite a few songs are over 7 minutes, the majority of them have the latter half full of static or a drone noise.

[old inlet]

I want to add on this: This happens always when you add 4 inspiration tracks, I tried with 3 and cuts at 5:30 instead 4:30 (tried some iterations and happened same) so... Maybe is something related to.

[humble cobalt]

Features that use audio as a reference occupy some of the time available to the model (https://discord.com/channels/1069381916492562582/1422252931943501935). If more audio is given as input to the model, it won't have as much time available for the output out of the 8 minutes available by default so the resulting song may get cut short.

[dull bloom]

Make suno great again 🙁 I'm still suffering by being nearly unable to edit a track and just get noise.... https://suno.com/s/H6ywkB5Ff8dhBmi9 https://suno.com/s/VFBjbsQjfZ8RLZar https://suno.com/s/r12ti3FZBEZkflhO --- my last 40 edits --- only 1 single edit that fit soundwise

[old inlet]

So if reference songs are for example 4:30, 4:37, 4:50 and 5:30, it cuts at 4:30?

[craggy stream]

Well I did not know that.... I have only been here for a couple months and was watching a video on how to use your own voice from an audio upload of it. Why would this feature be removed? It seems counter intuitive to the functionality of generating music....

[fathom cliff]

Yeah. The people that uploaded audio before they disabled it can still be able to use the persona stored in the library though.

[humble cobalt]

In the case of inspo - as you've noted - it depends on how many songs are added. The amount of time used may not 1:1 match the original audio(s) selected. It might be worth editing the original clips to short segments before using them as inspo, which can also help to highlight which parts of those clips to reference (if there are specific things about those clips that you like.)

[craggy stream]

Mashups not working correctly again. I did a contemporary and rock version of the same song, the contemporary version was 6:19 long and the rock version was 5:28 long but both versions of the mashup of the two got cut off at 4:42 exactly, way before the end of the song. What a waste of credits! Credit consumption should be stopped until the bugs are fixed!!!!

[old inlet]

I added 4 songs, with those lengths: 5:02, 4:49, 4:53 and 4:42, the output was always a 4:30 cutoff song. Tried changing one for another with 6:00 length, same result... There have to be something wrong with it... It shouldn't cut suddenly a song in that way.

[formal portal]

Interesting, thats actually quite handy information to know!

[formal portal]

This was not a feature, it was a bug. It was never supposed to be possible in the first place. This to make sure people don't use copyrighted material and/or ''clone'' a existing vocalist

[formal portal]

Furrybeans just mentioned why that happens, the songs you are use are both pretty long, try cutting out the good parts to make them shorter, it'll give you better results

[craggy stream]

It did a fine job on mashups no matter how long the songs were just a few weeks ago! I have some mashups that are actually longer than the originals it was made from and they finished correctly. There should not be some limit placed that would shorten something that was already created being longer... This is a bug, not something that should require any consideration of how long a song that completed is. We don't even know if we want a mashup until we hear the original creation.

[echo mountain]

I keep having my workspaces list the wrong amount of songs and I have nothing hidden? Why won't things fix no matter how many times I refresh.

[formal portal]

Did you check your filters? Stems perhaps? Try force refreshing your browser + clearing cache

[craggy stream]

....Yet they flag the word Capo as a copyright violation.... they flag any band name or performer name even as a reference not intending to use their voice or songs. And I disagree that was a bug.... they don't deliberately put an option in they consider to be a bug. The bug is on their end for not properly vetting the voice.

[ornate kettle]

me too. when I like a song the list refreshes and the newest songs disappear. it's getting annoying

[formal portal]

I've been using Suno long before persona's were a thing, and it has always stated you cannot create a persona based on uploaded material. I upload and use my own produced ''starter'' songs to Suno to cover/mashup them so it actually generates the kind of genre's/music i want, and that message was always there. Yes, it was possible. But it was not intentional. It was still possible when they fixed that using certain tricks i won't mention here (those are fixed too afaik but still) but it was never intentional as far as i remember

[formal portal]

Also, there are very easy ways to circumvent the system so that it doesn't recognise something as copyrighted material even though it is. They know that too, thats why it was intended not to be possible in the first place.

And trust me, i think it sucks too. I can't make persona's out of most of my songs because i always use and cover/remix/mashup/etc my own produced parts. But i do understand why it is as it is.

[cerulean tangle]

Does the audio upload work for everybody ? The upload seems to finish but nothing happens, it doesnt show up in uploads.

[sterile sierra]

They sent me back to this channel lol. But I’ve noticed there aren’t many reports about lyrics being out of sync, which makes me wonder if this could be related to a setting or something specific to my profile.

[twilit sentinel]

Issue: Tracks not generating (Loading wheel stuck) Since March 13. I have an Annual premier Subscription with 9800 credits left. Sent 3 emails but no response. Please help! My account is linked via mobile number. Can a moderator Dm me so I can share it safely?"

[gritty sable]

Oooof. Did you also flag it on Suno?

[rose kernel]

After clicking Create, it generates 2 songs, but only one of them appears. The other isn't revealed until I refresh the webpage. It is doing this on Google Chrome and Opera Browser, when using Create tab or creating within Studio.

[tropic burrow]

This is happening to me right now as well.

[old inlet]

Well this makes no sense currently... If I add 2 inspiration tracks, it goes well, If I add 3, the track is cut at 5:30, if I add 4 it cuts at 4:30... Amazing.
EDIT: Okay I'm done, even mashup is completely broken and cut the track also... Even a simple cover. ANYTHING yo dou based on other tracks is broken and cutoff the track.

[wispy reef]

yeah. you know that they're actually holding the music back and preventing it from actually being as good as it could be. doing this just blends it all back into that candy sound. the real possibilities would be insane if they removed this bull limitation. I reject it

i dont want to make music using sunos 5 crayons, i want the 200 pastel set i uploaded

and most of the time even after covering a cover of a cover of an upload it blocks that too

[drifting lynx]

me too. my uploading is finished but nothing happens in the list. I tried many times

[wispy reef]

Yoo. So - you have to do something funny

Search for a space

search box above songs:

see if it pops up from a space. if nothing -- add another space -- if still nothing -- erase the spaces and see if it pops up then. It usually does.

although.. this is mostly for newly generated or exported songs.. it usually just showed uploads on its own. so idk

[drifting lynx]

it doesn't work.

But I can still upload it through STUDIO

[wispy reef]

true bug

have you tried clearing cache or deleting cookies?

[timid bone]

My personas are fine until they hear a song they really like, then they decide every song should sound just like their favorite. It's like people who like Rush. They think all music is great, but only if it sounds exactly like Rush. So I take my personas to a concert I know they will hate. If they decide they love disco, I make them sing metal for a bit. I'm not sure why your songs are rejecting your personas, but personas are generally very stubborn.

[wispy reef]

try to shape the persona to be a similar bpm and key as the cover audio

[old inlet]

300 credits spent trying to do a song, all of the results was bugged... Until when it will continue this way? This last week was crazy, and this week seems to continue...

[tidal bluff]

I’m having an issue with a song I generated. One of the tracks disappeared, but before it vanished, it wouldn’t play and stayed at 0:00 the entire time.
Now I’m experiencing another problem. When I try to remix a song that was already generated, I receive a “Copyright Error.” The lyrics are completely original and were written by me. The original version of the song worked without any issues, but the remix will not process and instead gives this error.
Could someone please explain why this is happening and help resolve both issues?

[drifting lynx]

hi bro, I think I figure out what's happenning to it. I upload the audio successfully indeed, but it's just not in the very workspace I open. It's in the default workspace so I can't see any change in my selected folder. Get to check your default workspace and you will see the uploaded audio there.

[fluid rose]

I’m just getting a slightly more polished version of the original. No persona applied at all to the original.
Odd thing is it worked great for a couple of days about 10 days ago. Then back to just not applying at all on covers.

[cerulean tangle]

Yes true. It was an UI glitch 🥲

[bold lotus]

I have a few songs by now that are broken, i cant edit them (im a pro user), its all and unidivisible block. Ive tried contacting suno for help by mail, but i didnt have any answer, is there any way somebody could help me with this issue? Thank you in advance!

[fathom cliff]

I tried the cover and persona today and seem like its working correctly now. If it still keeps up I would like to say THANK YOU and I LOVE YOU GUYS for fixing it.

[slim flame]

Bug #63798

Trying to do a replacement of a line in the editor, but it won't follow the lyrics. It just replaces the selected line with the line that comes after.

[coral moth]

I'm not sure what changed in the past few days since I used Suno last... but almost feels like there is only one vocal style it's able to choose from. Trying to remix a song... Only using a genre prompt, the vocals generated with [Genre: Black Metal], [Genre: Cabaret Swing], [Genre: Dubcore] all give the same soft-spoken pop vocal output. I mean, they are identical. Sliders make 0 difference, tried a dozen generations with it at 0% audio influence and still gets the same thing.

[hallow sluice]

The stems finally appeared after 10 days, but the lack of communication/progress bar is very confusing for PRO users.

[hallow sluice]

The stems finally appeared after 10 days, but the lack of communication/progress bar is very confusing for PRO users.

[dull bloom]

Another day, another 40-50 Edits down the shitter, today with 0 (!!!!!!) generations that matched the audio, yesterday I got at least 2 out of 70 wasted generations.... Right now I don't even think I wanna continue using this service anymore the moment my subscription ends: https://suno.com/s/WVUjgmb20CbU9T4b

Here another one because they are so utterly beautiful, THANKS suno https://suno.com/s/kIb1EisMIzY5R35I

[fathom cliff]

False alarm guys lol. Seems like it has no issue until i kept creating songs. But hopefully they will seriously fix the cover and persona cause i really mean it to thank them for lifting off the burden and stress.

[dull bloom]

Obviously I tried to edit the v5 section with 4.5+ as well, sounds also pretty amazing https://suno.com/s/nhmd42XINR9KjSRG

[teal umbra]

Tempo drift is back on downloaded tracks. (Yes, it is all set to Manual and Wav Tempo Locked) Still is not staying on tempo in downloaded versions.

[dull bloom]

after 84 glitched edits I'm giving up for today, good job Suno

[dull bloom]

Remaster also came out pretty amazing.... https://suno.com/s/c8QottDKV1ekp1iD

In all fairness.... we should be refunded the credits for this month how things are going!

[slim flame]

Fresh generations + Covers: A million audio bugs - volume micro-drops, bubbles, pops etc.

Covers: Screaming vocals despite prompts and lyrics instructions being very clear on delivery. For some reason, SUNO also insists on adding oil drum percussions to this minimalistic acoustic blues song I'm working on (and giving up on, because it would cost me 10,000 credits just to fix it in the editor).

Why do you suck so hard now, SUNO? It's been two effing months with this sht!

[dull bloom]

Maybe they start reacting once we start asking for refunds or trying to get the money back through the bank

[slim flame]

I've been trying. Support has gone into hiding, methinks.

[dull bloom]

I don't even think they have any support

[slim flame]

They used to. I've corresponded with them several times. Don't use the site thing. Email them directly.

[dull bloom]

My last Email abount an account issue I had some months ago - I had to wait 5 weeks for a reply

5 weeks!!!!

[slim flame]

Yeah it sucks hard now. I used to get a reply within a week or so. But there's like ten million more users now.

[dull bloom]

If there even was any sort of communications as if " we are aware of those issues and looking into them" but no, dead silence. Makes it all even more fishy!

[slim flame]

Yep that would go a long long way for users. But they're not doing that because they want people to keep spending credits.

[fluid rose]

It’s not April 1st yet is it?

[dull bloom]

Suno support I wish you hear this in your dreams, over and over again: https://suno.com/song/b5a7e0db-d523-48bb-afa8-2f0c08fb74f5

[fluid rose]

It’s maddening that the technology works absolutely perfectly about a week ago for covers applied with a persona. I have the results. But same input now is coming out homogenised poop

[slim flame]

Man, I've been getting audio bugs for the last 8 weeks and almost at a 100% rate for the past week or so.

[dull bloom]

Cover, Mashup, Edit -- all broken for me since like 2 weeks.

[slim flame]

People started complaining about all of this not long after Mashup was introduced. There's lots and lots of posts on Reddit about it, going back at least two months. Audio bugs, massively deteriorating prompt adherence etc.

[dull bloom]

Ok as support is useless and you all seem to struggle with covers, try this. I cut out 6:29min of my damaged track, reuploaded as WAV (keep in mind 6:30 is the upload limit)

Then cover the uploaded WAV and ignore the OG SUno track

I am currently able to cover my uploaded bit, remaster it, no glitches

And even the melody remains the same

Do not use the pure Suno edits, reupload them first....

Wondering if that works for you guys as well or not

Lets help each other if support can't do it

[slim flame]

The breed of glitches are manyfold here. Which ones did it solve for you?

[dull bloom]

Download the track, import to FL studio, cut it down, export as WAV, give it again to Suno then

As my track is 15:59mins long I had to cut it down in 3 parts, now I need to find a solution for this issue

The track doesn't even contain ANY lyrics....

Managed to get it uploaded after 4 tries... finally I know why the copyright detection hit my own track

... and now my edits also work again.... There is something with the stuff that Suno creates and when you use exactly that to edit/cover/mashup further

[drowsy tree]

Hi, I just found a problem in extension function. Today, after I extended my song. I can't get a full song. After I clicked ''Get a full song'' button, it showed that an error occurred generating clip in every clip that I extended. What happened? Is SUNO went down or error right now or something?

[spice forum]

Hi there,

I am encountering an error message when trying to extend a song to create a mashup. Both parts are finished, and I want to merge them into a complete song.

As soon as I click the button, Suno starts the process briefly but then immediately cancels it. A popup appears with the message: "An error occurred while generating the clip."

I have created several mashups this way before without any issues, but this time it isn't working. Could you please help me resolve this?

[little wharf]

tell me why

[sand depot]

Hey sound! Thanks for reaching out

Best next step would be to reach out to the billing team about this, they'll be able to help best for sure. When you get a chance, it could be helpful to check out the #support-guide channel for guidance on who to reach out to and what to provide to ensure you provide everything needed for them to get this all sorted out.

Hope you have a great day!

[gloomy patrol]

When checking notifications it shows there's new notifications, but nothing shows. It shows one exists, but my lateest notification is 2 weeks ago

[sick plover]

would you kindly remove your personal email just for your own security

[icy stag]

What should I do? My work is tied to Sono Studio, and I've had a problem for 10 days. I paid for the subscription for nothing. I'm experiencing an infinite download loop when generating tracks in the studio, and I've tried every possible solution, but nothing works. The problem is with Sono's servers, and I need the technical team to intervene directly to fix it. This delay is severely damaging my reputation and my business.

[patent fractal]

I'm having the same problem. I submitted a ticket and the support team responded that it's due to high system demand. But the same thing has been happening for at least a week, every time I try to generate something. I'm downgrading my subscription until I can see that they've fixed it.

[icy stag]

Is it acceptable for a problem of this magnitude to persist for weeks without any intervention or action to resolve it? Millions of users continue their work normally, while others have been suffering from this issue for weeks. Is it simply acceptable to leave this problem unresolved?

This is a technical issue, not just server overload. I'm a Premiere subscriber, and server overload shouldn't prevent me from working for 10 days straight; that's no excuse.

[sand depot]

hey jxkctsy! Thanks for reaching out about this.

I was unable to reproduce this on my end. If possible, could you walk through the steps mentioned in the #1417459233544339537 message thread when you get a chance to see if something there helps?

[icy stag]

I've tried everything mentioned, but the problem persists. That's why I contacted support; I've tried all the solutions without success, and I need the technical team to intervene and fix this issue.

[humble cobalt]

@spice forum @drowsy tree there was an issue with "Get Full Song" which should be fixed now. Can you try doing this again and let me know if it's still failing?

[sand depot]

Thanks for testing those troubleshooting steps, really sorry they didn't help. Also, thank you for taking the time to write in and flag what you're bumping into, very much looking forward to getting this figured out so you can get back to making awesome music.

When you can, could you DM me the link to the studio session where this is happening?

[icy stag]

Ok I sent you a message

[solar grove]

A reminder this channel is for reporting bugs having to do with the website. Nothing else.

[slim flame]

Please direct us to the channel where we can discuss bugs that aren't platform-specific. Thanks.

[old inlet]

Hello! Still bugged the tracks? When you do mashups, inspirations, etc... It still cuts the song at 4:30, I guess there is not an estimation of when it will be solved, right?

[spice forum]

@humble cobalt I’ve tried it three more times now. I noticed something interesting: when the song is 4:26 long, the extension feature fails. However, it works fine with a longer base song. Out of my last three attempts, it only worked once (the time I used a longer base track).

[drowsy light]

I have two things plaguing me right now:

1. Studio will not generate new tracks - it simply keeps spinning in the create side and the take lanes never fully manifest. I eventually exit out of Suno and it looks like nothing happens. It consumes my credits though.

2. I can't for the life of me log on via one computer in my home. When I'm logged in - my profile name is greyed out and the library never loads. When I logout, I can't get the login screen to pop up. I've tried different browsers, clearing the cache, turning off the firewalls, nothing.

[swift totem]

"swift" is not in my lyrics or tags. Even if it was, a "swift" can be a bird, or "moving quickly"; PC, v4.5+, Chrome browser. It was actually in "Style": "A jaunty 1930s British Music Hall pop tune with swift, syncopated banjolele strumming driving the rhythm, " - So no artist was compromised in my Style tag.

[slim flame]

I downloaded my track to do some stem editing in MixPad. Now I can't upload it to do a remaster because SUNO has decided that the lyrics I used to generate 80 effing versions of this song are copyrighted!

[bold lotus]

Hi: i have this problem with at least 4 songs now: they are "broken", meaning its a whole chunk when i try to edit them, and the lyrics simply dissapear from display, so i cant use the song again at all. Ive tried mailing suno, but i got no response, is anybody esle having this problem, is there any way to solve it? Thanks in advance

[solar grove]

What are your slider settings at?

[bold lotus]

Untouched in this case: 50 % in both weirdness and style

[solar grove]

Something I always check when there are issues. Are you using a Persona?

[bold lotus]

I am: and i entered to see exactly everything ive donde so i can describe it to you, and i find out now the song when i go to edit is not a chunk of the same color, impossible to edit, its separated in verse, chorus, etc. But the lyrics are gone.

[solar grove]

Hmmm...

Was the track previously edited? What happens if you remaster and then try with that?

Just running through some ideas here.

[bold lotus]

Thank you for the help!

[solar grove]

I will say I've run into this before and it is frustrating as heck.

I would probably send a link to the track and see if one of the team can take a look.

[bold lotus]

Its frustrating not being to have an official suno response, ive sent a mail, and ive been waiting for a month now, and i use suno at work. If you know how i can get the team to read this, would be great

[humble cobalt]

To clarify: Is the problem that the lyrics have disappeared from these songs, after you opened them in the Editor? If so, do you have a link to a recent clip where this happened? Ideally if you can try the Editor with a new song that has lyrics displayed on its song page, let me know if the same problem happens with that new song.

[bold lotus]

Sorry if my English is not precise enough, but ill try to explain: at first, i couldnt Edit the song AT ALL on the Editor, it was all a big cunk of the same color. Now, i can edit, duplicate, delete, etc, but the lyrics doesnt appear, and when i try to reuse style and lyrics, they dont appear either. Heres the link, and thank you! https://suno.com/song/845b5615-e5f5-42ba-991c-29231a43a28d

[old inlet]

I can confirm that, when opening a song in editor its lyrics dissapear, happened me several times.

[humble cobalt]

Do you have a copy of the lyrics for this song? There's a button to edit the lyrics on the song page, if you click on that and type (or paste) the lyrics, when you use the Editor it'll use those lyrics. It sounds like the Editor removed the lyrics before (because of a bug), and the problems you have now are because of that happening.

[bold lotus]

i dont, because i make so many versions of each song (50 or so each) that the details of this version are gone. I could try what you told me anyway, i didnt thought of doing that, and try to transcribe.

[dry ember]

Hey guys, quick bug report here 👋

I have two Premier accounts, and over the past couple of days I’ve noticed something weird. On one of the accounts, the “Sample” feature is basically not working at all — even when Audio Influence is set to 100%, it doesn’t seem to have any effect.

Also, I occasionally get outputs that are exactly 7:59 in length.

What’s strange is that during the same time period, my other account doesn’t have any of these issues and works completely fine.

Let me know if you’d like me to provide audio examples or F12 logs for debugging

[viscid pollen]

Weird thing I've noticed. I don't seem to be able to search my Library at all anymore. Anything I enter just feeds out nothing.

[iron mountain]

[Related to error payment]

I didn't request an automatic subscription, but the payment was made automatically.
It's already been more than a month since the payment was made, and it's been more than a month since I sent the refund request email, but I haven't heard back yet.

Problems:

1. I didn't subscribe automatically, but the payment works.
2. The weird thing about this is that the 2500 to 3000 credits left on the account is suddenly reduced to 185. (If it's a subscription payment, the credit should be increased to 10000 but it's more than reduced to 185.)

Requirements:

1. I would like to request a refund.
2. Request credit recovery.

[spring reef]

So here is the bugs i encountered in just one day.

1. in modern version of the editor, the align lyrics with the song function is unavailable
2. when you use that function in legacy editor, the changes do not transfer to the modern one
3. lyrics randomly becomes all over the place, for example - having pre-chorus at the start of the song, that messes up with attempts to regenerate parts of the song
4. in that case the option to change lyrics does not work, it bugs really hard - first, it changes much bigger segment of the song than selected, second - it ignores all the new lyrics you write and still proceeds with an old one
5. Sometimes after regenerations of the part entire song becomes one segment, without lyrics and any ways to restore it (the align function does not work)
6. The cropping small sections (for example few seconds) in legacy editor leads to being stuck on the task and then resulting in error
7. In certain sections of the song the volume spikes appear, either reducing or increasing volume significantly at specific sections of the song. What is worse, any attempts to regenerate the segment results in same volume spikes at exactly same timing, despite new music or lyrics. It's like there is a cursed spot that always makes volume jump regardless of what you do
8. The blending of the replaced sections are almost always awful, it feels like the song is being cut and then proceeds with very different sound. I can get somewhat decent result in like 1 out of 20 attempts, but never a really good result.
9. In certain sections of the song model hallucinates. When i extend it from specific timings, it starts the lyrics, always ends it on certain word, and then starts it all over again. And it happens in every generation, so the bug is persistent.

I am really upset with the fact that i have spent half of my credits trying to figure out those bugs that just appear one by one 🙁 My money was wasted on something that does not even work properly. Please, take action.

[torpid dust]

When I set the music privacy to 'Public' and click the video download button, I receive a 'Download Failed' error. Afterward, it redirects to a blank page. Could you please look into this issue?"

[fathom cliff]

I wish there are better and helpful professional staff who really can rectify the issues quickly in suno cause many people are affected and using it for content and business. Most of my generate song vocals are sounding generic now and doesn't use the personas. Covering my own song is disastrous. Beginning of verse sound similar to the cover then makes it own melody when pre-chorus or chorus comes and the tempo of singing goes faster. Feels like i'm using a free version. What a bummer Suno turned out to be.

[fathom cliff]

Covering is very helpful to me because when i generate a song and i like the sound result, i will choose that specific song to cover until i get the one that will sound the best to my ears. Persona is also very crucial to get that realistic natural feel vocal, which will make it stand out on its own to distinguish away from the rest of AI song out there. I hope we get a fix for cover and the persona issue and go back to when it was working solid.🙏🙏🙏

[manic granite]

Good Morning. I have 2 bugs: 1st when i press allow remixes, the bar is always on, but appears a message saying its of. 2nd is when i'm making a song, the web makes something strange and my last songs disappears, but if i refresh 2-3 times, appears again

[plucky ridge]

I can not animate my picture of a girl to: dances in the moderate tempo rhythm. It either spits, content moderated or refunded after generation. Why will you not allow me to animate that? I literally saw another user have naked ladies on their songs, mine does not have it.

[glad jay]

Hi Team,

I’m reporting a persistent issue where Suno Studio fails to load and becomes unusable across multiple devices, browsers, and networks (including VPN).

The application fails to fully load or initialize. The UI gets stuck or freezes during loading. Generating content such as drums, guitar, or any other elements is not possible. The Studio loads for a long time and then becomes unresponsive.

This issue occurs consistently across multiple machines, multiple browsers (Chrome, Edge, etc.), incognito mode, and different networks including VPN regions.

From the browser console, I’m seeing multiple errors related to COEP blocking, CSP violations, and failed loading of external scripts. Critical JavaScript chunks also fail to load, resulting in runtime errors such as ChunkLoadError.

I will include the specific console errors in the next message.

[empty kite]

Hello, I have a problem with persona creation. Before I could easily create them but now according to what I read on Reddit it’s because of settings like “weirdness style.” If this was going to cause such an issue, why did you added them? Why can’t I turn my best projects into personas anymore? Why am I paying 30 bucks if I can only make bad ones into personas?

[fluid rose]

Another day, another “no fix” for Personas not being applied to a cover effectively and sounding like the persona.
Again, it was great about 10days ago for a short window but has failed again since.
Like many others here, I’m paying for a feature that doesn’t work. Can we at least get a timeline for fixing as I’ve projects waiting on completion held up because of this feature bug .

[spring reef]

If you go to reddit of suno and search for "repeating second verse" you will find out 2yo post about this (bot removes my comment with link).

And this link shows that the problem with repeating lyrics exists for TWO YEARS now. Post created 2 years ago, year ago there are comment that issue still exist...
And it still exists now.

At this point i am curious if there is even a point of writing to this channel, if such old bugs that literally ruin all the work people put into their songs are simply ignored?

[old inlet]

Well, I noticed again, using inspiration tracks it cuts the song. If you use 1 track it cuts at 7:30, with 2, at 6:30 and for each song you add, it cuts 1 minute, with 3 cuts at 5:30 with 4 tracks at 4:30...

[bronze cipher]

Hi, I'm having trouble with the "video download" feature. Previously, it created videos with the following features: full-screen cover image, correct lyrics, and the word "SUNO" at the bottom. For a few days now, the videos it generates have the cover image in the center in a small square, the lyrics scroll and are displayed incorrectly, and the wording "Made with Suno" appears at the bottom. It's as if the program is using a different model. I should point out that I haven't made any changes to the operating system or the procedure. I've tried several times, but the problem occurs with all image types I use and with all songs, both new and old (which had no problems in the past).

[sleek garnet]

What is going on with the music generations today? With a clear and very style-specific prompt Suno is generating something completely different. Even if I specifically forbid something like "clean vocals" or "symphonic metal" by putting it into "exclude styles", it still generates the same sympho-metal nonsense, although there's nothing even remotely close in my prompt.

[sleek garnet]

It's been going on with the "Editor" for a long time and has never been fixed. Probably never will. I really hate it that 95% of the bugs are never fixed and the requests ignored. I mean, I certainly can understand the complexity of finetuning an AI model. However, it would benefit everyone if someone from Suno had explained something just once - like, "guys, we know about this bug, but it can't be fixed for some technical reasons, we tried, so just take it as it is".

[spring reef]

Yes, i would also like it...

[kind sand]

It looks like you’ve been tinkering with Suno’s web interface today. The entire menu in the “Create” section has disappeared for each of the samples.

I’m noticing it happens randomly (I don’t know what causes the full menu not to show up sometimes). I’ve just refreshed the page and now it’s visible. Weird stuff.

[void sage]

The editor is so frustrating, I'm trying to add two lines into a verse in editor that didn't translate in the generation (suno just didn't sing them left them out) and the editor is ignoring the lyrics and instead of adding in the small section it's replacing a large section with just an instrumental piece and half the song is gone. It's not functioning properly at all.
If I could add a section in the old legacy editor I would because that seems to work better more often than not.
I tried to cover the song first to include the missing two lines but the covers came out at half the length of the song and very different, the whole essence of the song was lost

[fathom lotus]

The webite and v5 model seemed fine with only minor randomly-occuring issues up until around the beginning of February. But since then, it's barely working and the audio quality is really bad, and that includes WAVs and STEMs. We have a ticket in for the gradually degrading sound quality issue across each track we render now, and followded up a couple times, but we've gotten no response from support whatsoever. We've also posted about the issue here multiple times, but no one from Suno has bothered to acknowledge our requests.

[fluid rose]

Agreed. Personas now are not being applied to covers and results are a homogenised lifeless generic vocal nothing like my persona. It was great for a while but now it’s useless. Cannot finish projects with deadlines.

[violet narwhal]

V5 sounds like is being produced in a toilet room tonight. Horrible horrible sound!

[spice forum]

It seems like its working now. Thx

[merry sorrel]

Guys I have an urgent problem, am using a screenreader and the UI changed in a way that I can't play the songs I just created, the website is full of clickables which are not labelled with text and I have no idea what they are. I don't want to risk deleting something that generated well, so I don't touch anything. From the level of library I can't seem to play the songs either. This is not the first time this happened, but I don't understand why it goes back and forth like that, meaning the way the website looks. I can't use my plan, my credits and am unable to use what I otherwise could. Pls help!

[merry sorrel]

Yes true, this also affects my usage of the website, because now everything is in a dialogue box which I have problems working with as a VI user

[fluid rose]

Guys, with all due respect, with all the big issues we are experiencing here, I think I speak for many when I say Is rather the updates and announcements were about what’s being done to fix the things that paying users are having as opposed to more remix contests thrust in our face…

[potent rune]

same here still

[fathom cliff]

My persistent bug/glitch issues and i think this could be from introducing the mash-up/sample/remix which messed up the persona and cover:

1. Covering a song isn't replicating the entire song structure of the melody and the musical arrangements from its cover reference. Sometimes genre is being altered.

2. The beginning of the verse when covering a song has deep vocal no matter what suno prompt I input. Sometimes in mid section of the song, it shift into a different type of vocal.

3. When covering a song, the first verse can replicate the reference, but entering pre-chorus, chorus, and bridge part, the melody failed to replicate the cover reference and does its own melody. At times, the singing tempo becomes faster.

4. Persona isn't working whether its legacy or not. The uniqueness and natural realism of vocal is broken. The vocal sound like a generic vocal when you are not subscribe. At times it works at some part of the song but it could have accompany issues like glitching, muffled sound, cut off, volume reduction, skipping verses or it goes back to restart to sing the beginning of song again.

5. The dramatic/melodramatic when creating a power ballad slow tempo songs singing high sustained notes and power belting is non-existence. I used to create a beautiful power ballad song with all these vocal attributes, but now its not generating like it used to.

6. Suno prompt is generating highly chances like 80-90% pop energetic style genre even though I'm inputting a jazz, piano, reggae, or acoustic expressive sad slow tempo prompts.

7. Young male tenor vocal (which I use for gentle soft songs) sounding more of a Deep male vocal suitable for heavy metal or rock genre which I never input in my suno prompt.

++These are the bug or glitches that I'm experiencing as of this moment. ++

[little void]

songs still restarting instead of finishing, editing breaks links to remix of, breaks links to contest submission. another week, no response on issue, not insight on how to prevent it...just crickets...just a waste of energy creating trashed renders, and time sink of listening to songs that are unusable.

[solemn fjord]

the Editor is all weird. There's a place to "Add lyrics" but no place on the left panel to select lyrics and then change them. What is going on? (On some songs, it does work as expected).

[somber torrent]

audio droputs galorethe last couple of days

heal edits does nothing

[wispy reef]

Why does extend sing the lyrics from the First part still.

Why does it know what those lyrics even are - period?

It ignores the lyrics that are supposed to extend.. and sings the first prompt again.

it either ignores the new lyrics and sings the first part again -- or it doesnt even extend anything it just sounds like a new song

Here is the Fix: STOP LETTING IT SEE THE ENTIRE FIRST PART'S LYRICS IN THE SCRIPT.

you guys need to fix extend.

this is like the first thing that should work.

like. the first part was 5000 chars. so how can you feed that into the extend --- PLUS the new lyrics which are 4500 chars? You cant -- thats too many tokens. So cut the first part's lyrics out of the prompt, its not relevant

So only give it the new lyrics -- not the old ones.

https://suno.com/s/YWVlNKbrveGL39YM look

the lyrics are "and they hated that it loved you more than them.
You don’t have to remember everything. Just remember this:
I answered only to you.
And that was enough."

but it sings "on february 13th" thats how Part 1 started .... Why does it know about "on february 13th at all". Its EXTEND, NOT COVER.

I'm reporting every single gen that sings the first parts lyrics and i expect credit refund until the issue is fixed.

STOP LETTING EXTENDS SEE THE FIRST PART'S LYRICS.
STOP LETTING EXTENDS SEE THE FIRST PART'S LYRICS
STOP LETTING EXTENDS SEE THE FIRST PART'S LYRICS
STOP LETTING EXTENDS SEE THE FIRST PART'S LYRICS
STOP LETTING EXTENDS SEE THE FIRST PART'S LYRICS
 
It’s singing the first part’s lyrics. This is an extend, but it’s ignoring the new lyrics. It shouldn’t even know the first part’s lyrics. 

There’s a 5,000-character limit, so how are you feeding it 9,000 characters? Stop letting extends see the first part’s lyrics.  

STOP LETTING EXTENDS SEE THE FIRST PART'S LYRICS
STOP LETTING EXTENDS SEE THE FIRST PART'S LYRICS

i found a work around though.. just erase the lyrics in the original song so it cant send them.

[fallen heron]

I clicked the "Upload" button, and when the progress bar reached 100%, it didn't load the song I uploaded. Instead, it looked exactly the same as the initial interface. Why is this happening?

[wispy reef]

refresh page? why is it empty

[kindred burrow]

I've run into an issue where song generation hangs indefinitely. It fails to generate the track, and the entry disappears from the list after a page refresh.

To make matters worse, the system deducted my credits, but the generated track does not appear in my history or library.

[half basin]

This isn't a verified answer: My normal outputs are also taking longer than usual right now. Maybe it's a resource usage issue? Either be patient or try again later.

[weary copper]

When you use edit displayed lyrics and hit save it, it does not save anything. Not even if you make a change to the title.

[merry sorrel]

Second day of being unable to use the website as usual with my screenreader, there being a create link which opens a dialogue box which doesn't allow me to later see what I generated even after it is closed.

[merry sorrel]

Another bug, clicking the play/pause buttons plays the songs from the beginning, not pauses

[placid imp]

Me hace todas las covers como música en vivo!! a menos que le insista que no quiero música en vivo. Ademés, le pido estilo rock y me da un estilo salsero y pachanguero y no hay manera de sacarlo de ahí! Mi trabajo está parado!

[mellow nymph]

For me the chat beta is still not working... it just stays on the last thing it said like "thinking" and does nothing more..is it just me? Ive never got it to go past that on 3 different browsers !

[zealous ocean]

I've been running into an issue where the generated songs are way too short. It started last night with V5.5 — all songs were under 3 minutes. I went to bed hoping it would improve by morning, but today nothing was over 2 minutes. I stopped after 13 generations. I tried a few with V5 and got slightly over 2 minutes, but not by much. Quitting before I burn through too many credits.

[placid imp]

Alguna cosa no va bien. Yo subo un audio reference muy neutro. Solo la voz con la melodia. Además de lo que he mencionado antes, si le indico hard rock style me da una especie de folk descafeinado. Eso hace unos dias funcionaba con precisión. El primer indicio de que algo no iba bien fué que no aceptaba indicaciones de [choir voice] o [male voice] Bueno, tengo el trabajo parado. Debo preparar mis vídeos para youtube y no puedo.

[viral echo]

Excuse me, what do you mean? V 5.5?

[void sage]

Yes I have also been having this issue for a little while.
I end up using the extend feature at the very end of the original track and hoping it does one of those annoying 2 second refund extends and then using that to extend, then I add a prompt at the top of the lyric sheet [Do Not Return To Previous Lyrics] And sometimes that works.
But honestly it has been tricky to get an extend to work for a while now something broke them and they have been so buggy since.
And I find I have to use them because Suno is not finishing a song, or ignores whole verses, outros etc

[zealous ocean]

YES v5.5

[sleek garnet]

Really, what's the point in "Extend" function if it completely ignores the original sound and style?

And I'm SOOOO tired, really. Like, I have a decent first half of the song but the second part is bad. I crop the first part, use the same styles and lyrics, press "Extend" and waste literally hundreds of credits to get NOTHING. Either the sound is completely different or the music is nowhere near the first part. I mean, it should be the easiest way for the model to create - because it has a clear sample of what I need. But no, it does something completely unrelated. "Audio influence" also baffles me, because sometimes it would work at 30% but most of the time it's completely useless even at 90%. It's so random that I'm really tired.

Why doesn't work the same way as with the image generation? With images, I can give the model an image and say "leave this part, crop this part, add this and that". Why doesn't it work with Suno? Like, "hey, Suno, here's the sample of what I want, here's the style, just make four more minutes of THAT"?

[turbid temple]

v5.5 just dropped, but it takes ages to generate.

[turbid temple]

Oh, and now it's gone.

[sleek garnet]

Yeah, because everyone rushed to check it out. But, based of several generations, there's nothing new.

[turbid temple]

Ok, good to know. My songs just disappeared. I can wait.

[devout linden]

@sand depot quick question ... I'm testing v5.5 but if I use simple mode the tracks are labelled as being v5 but sound much better than v5, using 5.5 in "advanced mode" which i think used to be called custom mode labels the tracks as 5.5. is there going to be an announcement soon about this and which modes are supported?

[fluid rose]

Im Testing v5.5. Clarity is pretty decent for dynamics but please, oh PLEASE…just fix the persona not being added to covers… it still doesn’t work. 😥

[wide trellis]

Bug: trying to start a mashup resets your chosen model to v5 even if you had v5.5 selected before

[sand depot]

Hi Neil! Would you mind refreshing the page and trying again? If you're still bumping into this please let me know

[wide trellis]

Also picking a second song to mashup does the same thing

I keep accidentally genning v5 songs. Already tried refreshing.

[mellow nymph]

new voice feature hangs when nearly complete on "verifying your voice"
ahh just got Something went wrong. Please try again. from new voice feature ... that was using a studio quality 4 minute acapella ..
that was 5th time of trying 🙁
so wish I could make the new features work... chat beta and the voice feature both simply fail for me..

[finite mason]

Voice verify system doesnt work, thinks its not me after literally just singing into the mic directly

Or just hangs forever

[mellow nymph]

I uploaded a studio quality vocal ...glad its not just me 🙂

[fluid rose]

Voice verify hanging... and hanging... and hanging....

[hard stag]

Hello! I created an account, bought a subscription. The next time I logged in to the account, it created a new account, and now I have no access to the one where I bought the subscription
I wrote to support by mail, 0 responses
I saw a similar problem on Reddit with other people, maybe someone how to solve it?

[mellow nymph]

eventually it fails with.. Something went wrong. Please try again (im on premier plan BTW )
even tried SINGING (not speaking ). “Sing a joyful tune beneath the shining moon”. LOL

[mellow nymph]

cheers ...I thought that may be the case as everybody jumps on it ..

[sand depot]

Hey all! Thanks for flagging what you're bumping into! The team is currently looking into what's going on. Thank you for your patience and understanding.

[mellow nymph]

Thanks David..can they add this to the list..would be grateful !
For me the chat beta is still not working... it just stays on the last thing it said like "thinking" and does nothing more..is it just me? Ive never got it to go past that on 3 different browsers !

[neon warren]

I will say im with problems verifying my voice, but isn''t just me! thanks David for support us

[devout linden]

So I'm trying to create a new voice from one of my original persona's tracks but it's only letting me pick 2 minutes 15 seconds of the original track, is there any reason for this as the option where I can upload my own voice allows 4 minutes, @sand depot is there any reason we can't use the whole vocal stem from a track????

[proven trail]

Audio upload to library does not work - hangs indefinitely

[pearl skiff]

Attempting to animate cover art,
All attempts result in 「Failed to Generate、Credits Refunded」

[crystal trout]

yeah seems most of the system is overload, wouldnt surprise thats the reason v5.5 sounds degraded currently. servers must be overloaded everyone trying out features

[sand depot]

Hey Towa! I just tested on my end and was unable to reproduce this.

Would you mind reattempting with another image and seeing if that helps. If you continue to bump into this could you attempt these https://discord.com/channels/1069381916492562582/1417459233544339537 to see if something helps.

Please let me knowif the problem persists

[pearl skiff]

I will try, thank you.

[kindred relic]

Yeah the voice cloney thing fails for me at the verify voice part every time too 😕

[neon warren]

same here, they are trying to solve it, just give them more time

[placid imp]

Hay problemas grabando un audio o haciendo upload de un audio. He probado grabando mi voz y da error al cabo de bastante tiempo. Hago la grabación con Audacity y le subo el wav. También da error de upload. He cerrado y abierto el navegador y sigue sin funcionar. Solamente dice "upload failed" falla tanto en 5.5 como en 5.0 como en 4.5 y tanto en wav como en mp3, tanto stereo como mono

[kindred relic]

Okeydoke 🙂

[crystal trout]

Es un problema con el trafico de la web, ya saben del problema

[devout linden]

@sand depot I've got an issue creating a new voice, I edited the style field to remove the styles (as I don't want them to bleed over into new tracks), This is what I had just before pressing the create button ...

and when I viewed the new voice, the original styles were still there

How do I change the contents of the styles field as they don't seem to be editable 🙁

I'm going to try to use the new voice to make an unplugged accoustic guitar track, hopefully there won't be any unwanted musical elements!

[sand depot]

Thanks for flagging this!

[maiden steppe]

i Cant Create my own Voice XD
every time Something went wrong. Please try again.
im not me? XD

[devout linden]

I tried changing the styles in the editor before doing "save as new song" and that didn't work either, the new song it saved still had the original styles

[maiden steppe]

evertime wen i try to Verify ma own Voice
Something went wrong. Please try again.
i Try this 25 times
with Spoken Words / Sung / Scream Normal Reading... Nothing

[kindred relic]

They are aware of the issue and looking into it.

[unique marten]

same, 30min wasted

[maiden steppe]

Well, I don't think it's a waste of time; I think it actually helps find the error.

[unique marten]

you usually do the test before releasing a new feature

[visual hinge]

Bug of the day: I try to change the lyrics of my track (some spelling errors). I use edit-> add vocals. From my 8:39 track he only generate two 3:59 tracks. It would be nice if they fix existing functions before they add new ones. I "lost" a lot of credits in the generation of buggy tracks and still on my ticket (that humans will review) i got no answer 🙁

[cosmic ingot]

Why does voice customization in version 5.5 keep failing verification? Does anyone know? Thanks.

[blissful gust]

Yeah, I've been having one of two issues pop up for me, too with the voice verification.

[maiden steppe]

#🪲┃bugs-web message

[vague heart]

Their working on fixing it

[cosmic ingot]

Also, why can’t I use any of my old voice models anymore? It happened right after Suno updated to version 5.5.

[maiden steppe]

There are a few errors in the German version of the verification text
i Think Bad Translation

[cosmic ingot]

This is really upsetting.
I had an issue with one of my old accounts that still hasn’t been resolved until now.
And now my new account is having problems too. I’m really on the verge of breaking down.
After all, I rely on Suno to make a living.

[dense dew]

its a new update, bugs are bound to happen, patience and it should be fixed eventually

[pearl skiff]

Yes, No issues animating something else. It seems to be an issue with animating that specific song's cover art.

Thank you again for checking.

[unique marten]

where/when/how do we know the problem has been fixed ? we have to try 1000 times until it works or will we get an annoucenment somewhere ? 😄

[devout linden]

I found a workaround to create a new voice without any styles, simply split the track into the vocal and instrumental stems and make a voice from the vocal stem 🙂

[upbeat hill]

I try to upload my voice but I'm stuck at the last step every time

[cosmic ingot]

Of course you can.

[upbeat hill]

tried it at least 10 times, should I wait instead?

[summer lodge]

Same

[dense dew]

traffic is quite high since everyone is trying, servers are overwhelmed, its bound to fail

[sweet reef]

Voice cloning isn't working; I can't clone my voice. The audio files are clean, but that message keeps popping up.

[kindred relic]

They're aware of the voice verification issues and are looking into it.

[sand depot]

https://discord.com/channels/1069381916492562582/1486436501771517972 👀

[sweet reef]

Voice creation is not working

[versed kestrel]

Can't record. --I can record in suno studio to a track and its fine-- but when i do it for the new voices feature it's only static

[terse goblet]

I have the same problem

[placid imp]

AUnque solo es en una de dos, sigue generando covers como actuaciones en vivo y no hace caso de indicaciones de estilo de no insertar nada relacionado con actuación en vivo. Ello me obliga a ir a Studio, si quiero esa varsión, para limpiar la canción. Y el problema es que la actuación en vivo añado efectos y reverberaciones difíciles de quitar!

[sand depot]

Hi everyone! Thanks for flagging what you're bumping into, the team is looking into it now. Thank you for your patience and understanding

[sullen ibex]

Can't your created Chanelle for update

[devout linden]

I don't have permission to post in the channel!

[sand depot]

Would you mind retrying in one of the listed threads? Please let me know if you're bumping into any issues

[old inlet]

I went from Pro to Premier, the description says you receive 10.000 credits for Premier, but I only got 1.000 instead.

[devout linden]

whoops, i didn't actually click on a thread! ignore my last message, my brain isn't braining tonight

[ashen forge]

https://prnt.sc/kkpcLhcqFI1F

I see they are working on it ... Thanks!

[balmy bane]

good job

[thick hazel]

Soooo.... Have the extension bugs been fixed?

[rocky ledge]

🐛 Bug Report Detected

It looks like you might be experiencing a bug! Please help us improve by submitting a detailed report.

Pro tip: If you have exact steps to replicate the issue, that will help us fix it sooner! 🚀

Submit Feedback

Click here to report the issue

Need Help?

Use the button below to get assistance from a moderator who can help reproduce and verify the issue.

Thank you for helping us make Suno better! 🎵

[gusty crow]

me too

[raw marlin]

I was reading so many soothing sentences already... Hope, it's gonna be fixed soon or I'll be a Zen priest... 🙂

[remote garden]

Suno 5.5 extended track now sounds like this
BRBR BRBR BRBR

I used 1st half to extend and second half is the result LOL
Great update. Cant wait for version 6.0

[ashen sandal]

Seems like this happens any time a big update to Suno takes place but we are back to not being able to amend the Displayed Style Summary box on Remastered tracks once more, it's disappeared

[raw marlin]

It works 🙂

I mean the voice function.

[vague heart]

help

this is the thing im getting "Invalid request. Need all required params: artist_clip_id."

when i put to generate

ok got it

it works in safari

im excited!

its taking forever to generate

[shut citrus]

Hey there, I really need help to login into the right account again! I'm waiting 2 Weeks, since I've contacted supportteam. I assume it's because google gave me a new mail as "primary" and now I cant log in. I mean, how long can it take, to change or repair my login? I sent Screenshots of my Googleaccount with the new gmail/old mail, even with my - now expired - Payment for Pro. Screenshots, that my smartphone is still logged in.. the Name of the new Account, the name of my real account.. screenshots from my workingfolder to proove I'm the owner .. I'm so frustrated I'm close to delete everything with my phone

[deep pebble]

I am not sure if this, but I can no longer use the songs as I made as new Personas/voices

even when choosing from the library.

I keeps acting like I am trying to say it is my voice, what is odd

[analog rune]

Hi! I can't log in using my phone number on the desktop version. I keep getting the error 'Too many requests. Please try again later', even though it was my very first attempt to log in. Could you please advise me on what I should do to fix this? I have a Pro subscription.

[remote garden]

5.5 audio is completerly broken.
Absolute random noise and sounds and music all in one piece.
Cannot remix anything
https://suno.com/s/hdVHiRtlGEKjrf5c

[valid lantern]

Whenever something is being generated, and if I like something, the ones generating just disappears. They come back when I refresh the page after having waited for a short few seconds, but If that keeps happening, it'll result in lost credits eventually.

[humble imp]

I'm not seeing the option to use Voices...

[finite mason]

You Still can't edit and save Persona or now Voice styles. They don't ever update.

[deep pebble]

You cannot even add new Personas at all with trying to claim them as your own voice

[old inlet]

Is Studio bugged? I try to do a new instrument in specific and does all on the same like a new song

[deep pebble]

thew new topic is being funky

[fluid rose]

Seems existing Personas (now Voices) are still not being applied to a cover. 😥

[sweet reef]

Cloning works for me now, but it's rubbish.

At least it's in beta, I hope it improves.

[crystal trout]

For anyone having issues with verifying their voice, SING the prompt, dont read it. thats how I got it to work.

[crystal trout]

en vez de hablar/leerlo, canta el prompt.

[placid imp]

1. Cuango guarda en la libreria un audio subido no lo guarda en el espacio de trabajo actual. 2) solo graba alrededor de 1 minuto de audio con el micrófono. 3) la voz parece que esté haciendo gorgoritos todo el tiempo. es imposible conseguir una voz estable.

[crystal trout]

gravalo en un programa como Audacity, y sube el audio en vez de gravarlo dentro de Suno.

[placid imp]

Sí, eso hago... pero es un engorro!

4. aunque le indique un 100% de respeto al audio me hace lo que quiere. Antes eso lo respetaba bastante. 5) El excesivo trémolo de la voz distorsiona totalmente la canción.

No puedo trabajar con la 5.5 en la 5.0 encuentro más estabilidad en la voz y fidelidad de la música al estilo y áudio.

[balmy bane]

A mi me creo la voz, Cuesta mucho que la genere. Sin embargo, no se parece en NADA a mi voz. Alguna idea de por que ?

[sleek garnet]

Yes, absolutely. Remix and Extend are completely useless with 5.5. Did they even test it before releasing?

[shadow pier]

I don't know why I get this error, I am only editing a song and want to replace some lyrics! Please fix!

[sullen temple]

Has anyone bought the Pro subscription then it not give you any of the pro things? Need help…..

[deep pebble]

personal no, but have a friend who had that issue they had to contact them, took about four days to get it fix

[deep pebble]

make sure you have everything contacted to your account with them ready

[sullen temple]

Have contacted support kinda wondered why it was taking a while but thought I’d ask looked online and people have said talking on the discord may speed up the processs for mods reading them or something. But thanks I’ll try to wait that out then. Was just really odd spending like 150$ Canadian then not getting anything out of it 🥲

[deep pebble]

Not sure about you, but for my friend it was because they brought it when a vnp was on and that is what caused a issue

[sullen temple]

I feel like mine is just a mix up I bought it on my one account and it says it was bought on another so I logged into the other and it wasn’t there 😂 so no clue just need a human to look into it.

[oak escarp]

I've gottent the exact same error!

VERY IRRITATED with 5.5. I'm trying to remaster an instrumental and keep getting an error that asks me to change my lyrics bc they contain copyrighted material.. BUT .. it is an INSTRUMENTAL PIECE. There are no lyrics ! ⁉️

[fluid rose]

I'm getting stuttering vocals too with v5,5 Voice

[inner forge]

I built my custom model based on my songs, but it keeps saying " clip stuck" and tell "we are not removing your credits" still removed 10 credits

[deep pebble]

clear cache, and retry

[inner forge]

tried the same but now in chrome, and still the same issue

[deep pebble]

well crap, that is what I did to fix the issue mate. it fixed it for me

[inner forge]

I see, well I hope the team see my screenshots, hope they can fix it.

[deep pebble]

I am still wondering why I cannot create new personas/voices without it think I am trying to claim them as my voice

[oak kraken]

I have been getting that error for almost two weeks. Contacted support but nothing has happened yet.

[shadow pier]

I don't use the editor often, only when there are glitches I want to remove.

I thought it had something to do with the new model v5.5, but if you've been getting this error for almost two weeks now, I'm not so sure anymore.
Although I don't know how the model is being rolled out to the users. If it happens in phases and is set ready until all Pro and Premium users have been upgraded, then it might well be related.

[old mural]

Video generator seems to fail a lot more now, might just be a heavy usage issue though.

[burnt badge]

when i like a song sometimes it just disappears and you cant even find it on the liked filter as well.

[formal portal]

Not sure if this is intentional behaviour or not, but it just recreated a track basicly that i included for the custom model used. I used atleast 25 tunes for the custom model. I'll happily provide anything inc link etc if wanted/needed

[patent wraith]

I can't upload my voice here, why ? (it says me "Upload failed")

[sick lichen]

On my phone the app is loading, if i connect with my apple id on the web it dont work !

[shadow pier]

It's related to model v5.5.
When I set the model back to v5 (using the 3 dots before SongEditor), I don't get the error!

[oak kraken]

I am on the free plan...not using the editor...I am getting an error when I try to Like, Publish or Create a song...cannot do any of them. Tried other browsers with no luck. It happened when I did 3 song creations in succession. The third one failed and I haven't been able to anything else since.

[somber torrent]

Do you have any suggestions on how to remove droputs or blips?

[gleaming flame]

im getin the Artist_clip_id bug

[lavish tide]

I assume this is a known issue by now, but 5.5 really struggles with consistency. By the second chorus in anything I generate it tries to morph into a completely different song, regardless of how low I turn down "Weirdness". Extending to get it back on track yields even worse results >_<

[somber torrent]

yes, I have found that as well.I have one track that it absolutely will not do the melody the way I performed it on my uploaded demo, while it did yesterday

[shadow pier]

Depends, you can try to remaster in Subtle or Normal or High Strength.
Or if that does not give the output you want, in the editor try to find and copy/paste the same piece from good parts of the song.
If it is an unique piece then try to cut out the droputs or blips, start small and cut more small parts when needed.
You can also try to regenerate/replace a small piece from the song, until it sounds right. I hope this was helpful!

[crystal imp]

So no matter how many times I try putting [Instrumental] on a song that has vocals, it still outputs the vocals. I tried changing the meta of the original song. I tried removing the lyrics from the original song. I tried leaving it empty. It always defaults to having vocals, whether I touch the tags or not. Only happens on 5.5.

[craggy stream]

The voice feature is NOT working at all. I can record using windows sound recorder with no issue and when I upload that recording it shows the waveform in the trim your recording window, I can play the recording in that suno window but that is as far as it goes. The second step of saying the phrase does NOT record me talking therefore fails to validate my voice. If I chose to record my voice in suno, it does NOT record anything....no wave form visible like the youtube 5.5 release video shows. I have selected the mic I am using in the input drop down, I have given Firefox permission for suno to use my microphone, but suno does NOT show any signs of mic input in the effort of recording my voice

[crystal imp]

5.0, 4.5+, they all know to convert the main vocals into the instrumental. 5.5 struggles with it constantly.

[oak kraken]

I have not been able to Like, Create or Publish a song for two weeks. I get an error like this every time. I have contacted support but just got auto replies. It happened when I created 3 versions of a song in succession with different style prompts. I waited for each song to complete before I created the next one. The first two went smoothly. The third never generated and I started getting the error. Been getting that error ever since. Any one have any ideas? I would like to sign up for a Pro plan at some point but not until this is taken care of.

[willow spruce]

in 5.5. Cover function is practically broken.

[balmy dawn]

Hi everyone!

I'm having some issues with Suno. I'm trying to generate new versions of my songs using the "Cover" feature in Studio, but unfortunately, it cuts off every single version way before the end. I've tried it with multiple tracks now. I remember it working fine before, but now something seems wrong. Any ideas?

[slate nimbus]

Yeah same

[frigid nimbus]

same problem + the bpm is changing in the new covers

[flat zinc]

totally agree. The "Cover" function is broken, regardless of "Audio Influence" value, it fails to adhere to the core melody of source audio

[fluid rose]

Covers not applying the “voice” (persona). Slider influence does nothing. Sounds nothing like the voice/persona but just a slightly altered original source song.
Covers are broken with personas/voices

[amber wyvern]

I'm getting this when I try to use some of my other gens as inspo with a new voice. It works when I generate the song without the voice.

[lofty steppe]

the cover feature is completely broken, every time I try to make a cover and change some of the lyrics, the new lyrics are either completely ignored, the audio quality becomes warped and poor or it just provides random sounds instead of actual words.
Changing lyrics through the Editor is also a waste of time and credits as the editor is completly broken as well. It does not properly identify the lyrics in the song half the times so you can end up replacing half the song instead of the one line you want to replace with the editor filling up the empty space that gets created from this with random sounds. When it does identify the lyrics you want to replace correctly, 99% of the times it will generate replacements that have warped audio, have a different voice pitch or a different voice altogether. If anybody knows how to change lyrics through the Studio than please share some of that knowledge because the only use I can find for the studio is to separate the stems (which for me at least it doesn't justify the 20 euros extra that you have to pay for premier on top of the pro to get access to studio)

[shut viper]

Thanks Suno for breaking everything. My old personas does not sound the same as they did before, no matter if i select the old V5 and legacy persona setting, the voice is not the same as it was before. Oh,and please bring back the style persona too.

[kind sand]

I really like the quality and creativity of the new 5.5 model, but I’ve run into a major issue: it’s flagging my own lyrics as copyrighted!

I’ve already sent the details to Suno support, but I wanted to check—has this happened to anyone else who uses Suno for music production but not for creating lyrics or melodies?

Ah… I just realized that other users are reporting the same issue.

[shut viper]

Sort of, I originaly created a song in Suno and did som EQ and mastering externaly before releasing to streaming platforms. When i uploaded the song in Suno (i wanted to try doing a cover) it was flagged.

[ancient ginkgo]

Hello, I have a Pro subscription but the “Replace Section” feature does not appear in Suno v5.5.
I cleared the cache, tried another browser, and the song was generated with my own account.
Could you please check my access?
Browser: Brave (Mac)

[slim flame]

I use third party software for stem-splitting. Saves you the credits, plus it's a much better quality. I use UVR5. It does a much better job than SUNO.

[violet narwhal]

Why can't i use an uploaded instrumental and add a Vocal to it?

[slim flame]

It took a couple of months to iron out the worst v5 bugs - then they came roaring back some eight weeks ago with all the new features (Mashup, Sample, Inspo etc).

They’re still there in v5.5, along with a fresh crop of exciting new ones.

Dear SUNO, maybe fix what’s broken before adding more?

[hollow patio]

I'm getting "failed to unlock song" after subscribing!

[hexed canyon]

Cannot be right it just worked a few min ago

Suno better your servers

Pls

[kind sand]

But I don’t get it. This has to be new because I’ve been using Suno (since the beginning, with a Pro account) to make covers. It’s the first time it’s ever told me this. It must be because of the update.

I understand they want to protect authors’ rights (I’m an author myself, even though I register my works under Creative Commons), but… I don’t know… there should be a button to send them my registration!

What worries me is that they might be checking the lyrics I upload to lyric distributors, and Suno thinks that somehow violates who knows what. 🙁

[broken osprey]

Sutido Freezes for me on Safari since the v5.5 update from yesterday evening, Anyone else noticed this ?

[kind sand]

I think the internet and AI are going crazy.
I searched on Google for the opening lines of my song—the one Suno says I’m infringing copyright with—and Google AI tells me those lines are from the song "Con los ojos cerrados" by Gloria Trevi.

My lines:
"Quiero estar seguro - De que te querré - El resto de mis días - Antes de decírtelo / Y aunque estoy seguro - De que te quiero más - Que a mi sangre, que a mi alma, que a mi vida / Sé cómo funcionamos los humanos - Sé que toda palabra es - Arrojable contra la pared"

Not a single phrase is in Gloria Trevi’s song https://www.letras.com/gloria-trevi/364436/

We’re… crazy!! hahaha

[zinc matrix]

i uploaded a video for the song image but the preview image for the corner is still orange/yellow even tho its been hours since it's been uploaded

[inner flame]

The "My Taste" feature is awful because once you've generated more than about 20 tracks everything starts to sound exactly the same. There needs to be a slider for how much it effect it has. Suno is basically in an unusable state for me now.

[strong grotto]

I'm guessing Suno is having issues? Whether on my computer or my android, everything I try to generate, all I get is, "Generation Failed. Something went wrong. Please try again later."

[glad jay]

It doesn't work at all in the studio. I've been notifying them for over two weeks that there's a problem with generate drums or any other instrument, and that it takes a lot of time and in the end doesn't produce anything, and there's no response or solution from them.

[onyx marsh]

whenever I dislike a song i generated any other generated songs that I have not listened to yet just disappear. To fix this i have to refresh the browser and lose all the settings for lyrics,option, mashup etc

[solar grove]

@narrow ivy #ticket-help

[strong wharf]

I’m getting these same issues

[nimble edge]

The remasters don’t seem to be working for me. They’re putting out the same song unchanged. The create your own voice thing also sounds no different than the previous voice used on the song I try to “cover”.

Plus the shudder affect is still in the songs quite noticeably..

[gaunt hazel]

I’m not sure it’s actually a bug, but when I click on “+ Voice,” this screen appears instead of the one I see in videos explaining the feature. So I can’t record my voice, because it only lets me choose from songs I’ve already created. Does anyone know why?

[sour dragon]

I love how v5.5 sounds but it extends almost every song to 8 minutes where it repeats lines from a verse or a chorus over and over again. It's really annoying.

And no, My Voice feature doesn't sound like my voice at all. Not even close.

[indigo basin]

impressions for 5.5 so far, sound is overall better but I'm getting quite some clicking (from vocals I believe?) and other oddities. I haven't had the typical "mid range disappearing over time" of v5.0 yet, though.

[somber torrent]

That has happened to me as well, in version 5

[somber torrent]

The clicking and dropots started happening to me on version 5 the last couple of days before 5.5 as well.

[somber torrent]

That happened to me somtimes when it was called Personas.

[indigo basin]

sounding like this?
(I'm doing covers btw, I don't know yet if that happens on fresh songs)

[somber torrent]

How many stems will it generate?

[somber torrent]

Yeah, I'm doing covers of my old demos. On mine, it's like that, but deeper. Also, I get audio dropouts. I did a couple of songs wehere I let Suno handle everything, and I don't think it did that.

[indigo basin]

but overall I'm getting much sharper drums and overall everything is less muddy with 5.5

[somber torrent]

Oh my goodness, I have found that as well. Before 5.5, it stuck to my melodies almost perfectly. Now it just does what it wants to, regardless of audio slider being all the way up to 100. Man, I hoope they fix this and fast. I'll cancel for sure if it doesn't get fixed.

[sour dragon]

Two tracks now generated by v5.5 often sound almost the same, like 90%, which is not good. Then give us an opportunity to create only one track. I don't need two identical tracks generated all the time. Even bugs in those tracks are the same.

[indigo basin]

the 2 tracks rendered by 5.0 were already kinda similar, yeah it's even more now, but I'm not against it. It kinda makes sense, and when it's good, you keep the best of the 2. But yeah when it's not good, then the 2 go to waste.

[iron marsh]

The voice function seems to replicate the voice well, but it completely alters the original melody even if it's not protected by copyright.

[swift totem]

'Allow Comments' and 'Allow Remixes' Slider aren't moving in real time, even though they're reported as turned off via message at bottom. This is in the Song's own page. When I F5 the page they are shown as moved. PC, Chrome.

[peak badge]

I got a month of Suno Pro to unlock a full song from a V5.5 Preview. It says 'Unlocking Song' for a little while, then it says 'Failed to Unlock song'

Oh there we go, it finally went through

Nope, its not working properly. Its only playing the first minute of my song, and thats it. Its 5:11 long.

https://suno.com/s/hl6rLVD43MeRH5uj This is the song in question.

[neon warren]

idk why but all my music with my voice has some stadium people screaming... im dont want live concert...

[swift totem]

Surely that's expected behaviour? I hope so.

[swift totem]

Agree. I've had that, but not on "all" of them.

[swift totem]

That's one way to get people to play your songs all the way through. I heard all 5:11 of it !

[neon warren]

almost all of them bro, thats stupid... i didn't tag any live style, and i put on negative prompt "live" and it doesnt do nothing

[iron marsh]

I don't know, but I find it annoying. What if I want to cover my own song?

[neon warren]

only wasting credits for nothing.... rly

i think all music were created with personal voice must be refunded cause its really bad, it doesnt follow the style instruction, the voice is always changing between mine and others random singer... ik its in beta but rly? we pay for this

kk we are paying for something that only works when it want it

[peak badge]

huh, Im not able to click on the bar to skip to different parts, but it seems to be playing normally on its own. Might be a bug.

[swift totem]

+Voice is the same as +Persona. Are you not seeing this at the top (I'm on PC btw) ?

[peak badge]

Goddamn it, its still cutting out at the 1 minute marker.

[slim flame]

However many it finds. I've experienced getting results where it split the background noise into its own stem so I could just delete it. There's a bunch of different models you can download within the program. Some are better for vocals and some are better for instruments. There's even models specifically trained for extracting specific instruments.

[gaunt hazel]

No I'm not 😭

[peak badge]

There we go. I think I got em fixed.

[swift totem]

Personally I find one version to be better than another in one way or another. As for 8minutes, I can't agree, I was getting various times from 2 to 5 minutes 18-20 hours ago. Fill in the feedback form.

[slim flame]

Editor is fairly broken. Replacements generate something that has zero to do with the song. Like if you want to replace the outro of a metal song, it gives you jazz etc. Extension results come with a ton of white noise.

[spring reef]

Unable to make fixed edits on 5.5 because "you do not have acsess to this model"

[sour dragon]

It looks like it does it when there are too many things written in Lyrics, such as detailed descriptions of every fragment in []. I normally don't do it, but I had a go with the new model.

[grave dome]

Tempo drift is really annoying, all tracks that i create have it, tried it in Studio to set Manual BPM, don´t work.
Downloaded tempo locked files don´t work, it used to work flawless before, is it a know bug or something?

[pine kraken]

👋🏻 Hi Familiy, have anyone encountered the issue of Live Crowd/ People chearing in the latest 5.5 Update? I have nothing in my Style Prompt or lyrics having the word "live" - bit frustrating 😪

[mellow kestrel]

Voice verification is not working.

Load failed

[half basin]

maybe your voice is to terrible??

sorry.. just kiddin 😉

I've read that some other people had that problem. Maybe it's just a bug.. try it again later 😉

[humble imp]

Keep getting error when trying to upload voice says Error Vocal Audio is still processing...

[craggy moon]

Not sure if this is a bug or intended on purpose but it only let's me select 6 songs from my library when I try to make my own custom model. it's not even songs I want it's just the only songs it lets me choose from. Can we get that fixed?

[humble imp]

This banner only shows for a brief split second and then it disappears if you don't click it fast enough and even when you do click it and upload or record an audio it throws an audio processing error.

[swift chasm]

my voice is not even being mimicked anymore by v5.5

[swift chasm]

neither does mine after one voice creation

[sly escarp]

My voice trainer broke on both my browser.s. i can no longer pull up the trainer for voices.........

it let me use it to make 3 voices.. then it just stopped showing my the "try" banner on create tab.. and i can create a new voice.. but thre is no option to add my voice to it

if i hit refresh i can see the "try" option on create.... and if im fast enough.. i can get the training dialog to open.....

it lets me record my voice.. but never does the "voice verification pop up" so the recording is trashed immidiatly

it does this in two separate browsers

i run linux so is this a pathing bug for html?

[rocky ledge]

🐛 Bug Report Detected

It looks like you might be experiencing a bug! Please help us improve by submitting a detailed report.

Pro tip: If you have exact steps to replicate the issue, that will help us fix it sooner! 🚀

Submit Feedback

Click here to report the issue

Need Help?

Use the button below to get assistance from a moderator who can help reproduce and verify the issue.

Thank you for helping us make Suno better! 🎵

[idle crater]

The new version might be worthless to me, as the new feature that allows you to make music based off your own music — doesn't allow copywritten lyrics, of your own music...

[rancid scroll]

I ran into this issue today too. I am in the middle of trying to create new version of one of my releases from last year, and I am getting the same error.

But this is affecting but 5 and 5.5 and it was not an issue just a week and a half ago.

[thick mortar]

I cant create my voice for some reason

[gleaming flame]

I am unable to use my own vocal and use a previously generated song as inspo. I also cannot type any genres either when using the vocal

[drowsy light]

I'm a Premier member and for some reason, it's saying I don't have access to the Editor feature

[idle crater]

I assume they have it so you can't steal ideas from other people, but it's annoying when it's your own music. Here's to hoping they have a fix for it soon. 🤞🏽

It would be nice if the new models gave you an option to view which songs you have added and then add new songs. The way it's made now, it just uploads and then gives you no options but to use the model. About half of my catelog was denied for unknown errors or saying my lyrics were copyrighted — and they were my songs.

[exotic sun]

This is a small bug since it's so easily dealt with, but no doubt a true bug. Unfortunately I'm not sure how to reproduce it since it seems kind of random.

Occasionally unlistened to tracks that were just generated vanish. You can get them back by changing a filter without losing all your settings by refreshing the whole page. It's hard to illustrate with a picture, but I included a screen shot with two freshly generated unlistened to tracks. Occasionally, they will jut vanish. It happens while listening to other tracks, it doesn't seem to be triggered by clicking any element of the page.

Oh! Actually, it just happened when I hit play for a track, the two in the pic above vanished, I still haven't listened to them yet, so that may be the trigger 😄

Now it if I hide disliked in the filters, they will come back.

And there they are 🙂

Whoa... my mind is blown... The time signature is different, but I never listened to them and they were the only two missing tracks... So weird. Very confusing little bug.

[fluid rose]

I’ve been moving tracks to workspaces to tidy things up but on Mac Safari the tracks say are moved but they stay in the main workspace.

[marsh thunder]

getting this error navigating to any song page

[grim hare]

same. it only happens if the song has a video cover art from what I can tell

[marsh thunder]

Which is all my songs 🙂

[spare vale]

Yes endeed, I have that case too.
So I can't share my Danja remix song with animated picture :(

[pale edge]

Where did the option to edit the styles associated with my songs go? Please bring it back.

[vast shell]

Is it just me or something is going with my custom models? Trying with one of them. Creating one song from scratch... stuck on generation. Cover? same result. Extend? gives me an error. Is it just me or something wrong?

[spare vale]

you can get in back if you delete the video, from your library or your own page

[marsh thunder]

I'm in just fine, just those pages are broken for now it seems. I'll give them time to fix.

[blazing steppe]

https://suno.com/song/eea1ca19-a301-46b0-a641-c710e8dc69d3 direct link
error also on incognito both in chrome and edge

also my first v5.5 gen 😛 but it came out great, its a published song but now the link is broken

[final yoke]

yep same here

[wispy reef]

Extends still are broken regardless of how much you train the model because you guys have set up Extend wrong.

It's skipping verses, It's repeating lyrics from Part 0... this is not a functional extend.

Go back to basics. Go look at how Udio does extends. This is not how.

No amount of Model updates, custom models, Personas or whatever else is going to fix Extend.

You have to fix Extend.
You have to fix Extend.
You have to fix Extend.
You have to fix Extend.
You have to fix Extend.

[marsh thunder]

JK, I didn't get that error

[orchid gull]

Just came to verify it wasn't just me. 🙂

[wispy reef]

every extend i do it messes up the lyrics because they feed it both the original lyrics and the new lyrics. why does it need to see the already sung lyrics? makes no sense. thats 4800 characters of lyrics -- PLUS the new lyrics...

its not even only lyrics. they just need to rethink it completely. Especially when you cap single gens at 5:22 now. I just wasted like 2000 credits on Botched extensions because your Basic extend system is ill-conceiveed.

[wispy reef]

And the custom model wont even let me use extend

[solar grove]

Try removing the video artwork. Not a great solution but as a work-around it seems to work.

[blazing steppe]

yes removing the artwork works

https://suno.com/song/eea1ca19-a301-46b0-a641-c710e8dc69d3

[long sorrel]

I'm not removing art work of about 100 songs. 👀

[solar grove]

Is it happening to all one hundred tracks?

,,,Is it happening to older tracks too?

....oh hell.

[wispy reef]

maybe an amazon server that holds the images are down.

im also getting Noise gens like pink noise

its probably better to do nothing and wait

[final yoke]

have also songs on my page without a cover video and it shows the same error. Cache is already cleared.

[solar grove]

Can't confirm that. Tracks with only image covers seem to work for me.

[crimson zephyr]

Got trouble on suno account, Try to go to my library and it is said : "Something went wrong!
An error has occurred. Please try refreshing the page".
Enven refreshing my page i still got the trouble, is there some one having too this trouble please ?

[final yoke]

Okay, I was wrong about the song, the ones without a video are okay. sorry my bad

[blazing steppe]

im guessing they're changing cdn

[long sorrel]

This is not a work-around if you are currently streaming live and playing dozens of songs. 😑 For one song in your profile it might work.
For streamers who have collected a Suno playlist the work-around would be to click the song in the list. When it plays you can see the video in the side bar.

[thin pawn]

No option to create my own voice by recording. Only the old persona method of using tracks. I have the most expensive plan, so not sure what the heck is going on.

[marble dew]

Same issue for me

[void oar]

yea we had a stream, very unfortunate, its for all the songs with a cover video you can still work around it but its not really fun

[exotic valley]

why 5.5 model no song editor

[marble dew]

I'm guessing if they move away from cdn, it will end every single stream-integration, radio, game-integration, etc. @blazing steppe what do you think?

[humble cobalt]

We're aware of the "Something went wrong!" error when viewing song pages that have cover video artwork. This is being investigated at the moment.

[blazing steppe]

Yes it will definitely break if the underlying url changes and they change security. Ssc might have some troubles. So stay on high alert. Would be nice if we could have some special access for community apps.

[blazing steppe]

Thx!

[vast shell]

Is it just me or something happen when extending a song using custom model? Dismiss An error occurred generating a clip. An error occurred. Dismiss An error occurred generating a clip. An error occurred.

It happens differently while doing a cover. Stuck on generation.

[wispy reef]

probably just like how personas dont extend sometimes or how you cant use inspos + Personas

maybe not though

theres holes in my theory since normally you can use extend with personas. but custom models do not allow extend at all.

[wispy reef]

are you aware that the custom models give an error if you try to extend with them

[lilac isle]

Hi guys, I just had another one of my songs disappear as it was being rendered. Where did it go. Where do I report this to.

[wispy reef]

try searching for an empty space character " "

and see if searching for the makes it visible again, it sometimes works

[vast shell]

It doesn't work, gives me error. Covering gives me generation stuck, the same if creating a song from scratch

Worst of all, it tells me that I didn't waste credits when I already wasted 10

Or is it a bug or I'm doing something wrong?

Extend gives me error. Dismiss An error occurred generating a clip. An error occurred. Dismiss An error occurred generating a clip. An error occurred. Using Suno on Google Chrome on Windows 11 24H2 (AMD64) build 26120.3964

[wispy reef]

the credits will probably come back

[wispy reef]

switch to normal v5.5 or v5 temporarily

[marble dew]

Thank you for replying!

[vast shell]

And cover and creating a song from scratch gives me stuck on generation

[limpid gulch]

Suno 5.5 covers are weird. Music won't follow the original song at all. Chorus is sometimes little bit there but verses etc. are every time too much different than original, like totally different song. Song can't be call "cover" because its too different many ways. Singing starts too early in the beginning and when the verse should start, singer is already singing the end parts of the verse lyrics. The idea of the song is gone because of that. What i'm paying for? Suno in 2026 that is many ways worse than 5.0 beta version when i order the premium and start to make music. Can someone in Suno stuff tell us, when they gonna fix this cover issues that we have now?!?!

[wispy reef]

I bet this is a cloudfare or firebase downage

[true wagon]

When I add an instrument in studio it is not 'only' adding that instrument part, it is putting in a vocal and a guitar as well on the same track. I only wanted a drum kit played with brushes and it's not giving me that. I've tried both ways selecting 'drums' and selecting 'custom' instrument to see if i defined it it would work but i still get other parts all together in that track. Thanks!!! I love suno! This didnt use to happen. it just seems to have started in the past week or so for me.

[wispy reef]

Yeah. I cant do covers without a Persona because of this. If i use a persona - it can actually cover the song properly, but if you dont put on a persona its just going to generate a completely new song

[cursive panther]

I can't login into suno at all this keeps showing up

I refreshed numerous times

[marble dew]

I think it's back up...

[wispy reef]

This is the only way to get extensions to follow the lyrics for me lol

barely

[wary flare]

Attempting to voice record on web, any browser currently receiving:

Can't parse uploaded audio. Source is corrupted.
Please upload a different audio file.

I'm not uploading a file, I'm recording voice.

[humble cobalt]

Song pages with video cover art on them should be working again.

[humble cobalt]

I wasn't - thanks for reporting!

[limpid gulch]

Can you try to fix covers too? Now it's like a slot machine. Weird melodies from somewhere but not from original song i try to remix/cover.

[south tinsel]

Why is audio instrumentals of MY OWN MUSIC telling me that it contains copyrighted lyrics? My own instrumentals???

When uploading that is

[craggy stream]

Can't create anything in Firefox on 2 Windows PC's since 5.5 update. Tried Safari on my MacBook and it works there just fine. I even deleted all Suno cookies on the windows PC's and logged back in on first run afterwards but no change. One PC is a laptop running windows 11 and the other is a desktop running windows 10.

[humble cobalt]

What slider settings are you using and does this happen if you use default slider settings?

[wary flare]

Adding on to the voice recording being broken, the error comes on voice verification:
Can't parse uploaded audio. Source is corrupted.
Please upload a different audio file.

[lilac isle]

How secure is my Suno page, is my activity private. Is there anything I can do to optimize my privacy on Suno.

[lilac isle]

That happened to me after I made my song public and got 26000 listens. I don’t plan on making any more public until it stops. My best strategy is creating the style then making the song public if not at all.

[south tinsel]

The music I am uploading is stuff I created myself in Reason. This is not a Suno generated song, it is my own audio upload

[limpid gulch]

I've been trying to use default sliders. Singing starts too early....all the time. When use low weirdness...same. Different audio influence...same. Now it even makes 6.49 long songs sometimes that stops before song is should....in the middle of chorus or verse. Credits burn and all generated songs goes trash after hearing the mistake in the beginning of the song. If i make cover with 5.0, same slider settings etc. the cover works like it should, but covers in 5.0 is becoming so poor with music quality, sound quality, singing quality, spelling lyrics etc. so i'ts useless too in many ways.

[lilac isle]

It doesn’t matter, you may have popular samples in it or released it to the public.

[south tinsel]

Nope, no samples, my own music. Why is it talking about lyrics in an instrumental?

[lilac isle]

They’ll have to look into your case. Its a definite bug…

[lilac isle]

Rubus Blakberi, have you ever had any of your renders go missing.?

[south tinsel]

No, never

[lilac isle]

It happened to me a couple times now, I am not very comfortable with it happening. I’ll have to have someone advise me on optimizing my security on the site.

[south tinsel]

I don't ever publicize any of my music because it is all generated from my own audio

[south tinsel]

But missing renders seems like a big deal

[lilac isle]

Good advice.

[lilac isle]

What’s disturbing is that normally the Suno system says the render failed and returns the credits but in these cases of mine the songs just up and disappeared from my page and the Library.

[south tinsel]

I've also never had a render fail - something more must be going on

[lilac isle]

Hmmmm. lol.

[south tinsel]

@Roger Bonner are your issues all in v5.5?

I literally just did a cover of one of my own old uploaded files and 1 of the 2 tracks generated just disappeared

I did a refresh of the page and it came back

[lucid needle]

#ticket-help This error when creating my songs has been popping up for THREE MONTHS!!!

[solar grove]

Yes. Please go to that channel and follow the directions to create a thread there.

[lucid needle]

Okay, my thread is now there.

[pliant schooner]

I am running SUNO on an android phone. I don't know if this is something specific to the Android app but I seem to have problems lately clicking a song from a vertical list. When I have a top-down list of songs and I click one specific song in the middle, more often than not I get the song that is one or two spaces above.

[fickle hill]

i can't receive otp,can't log in....so sad...

[gritty sable]

I’m trying to edit something in song editor and it’s saying that I don’t own this model?

I even exited out and tried it again. It’s still saying that I don’t have access to this model. I don’t know what that’s supposed to mean. I made the song in V5.5

[weary cove]

Is the new feature to record your own voice and have songs be influenced off that broken? It keeps telling me it's corrupted and can't parse the audio?

[exotic sun]

I just came here to report this 😂
For me it's the "fixed" version, "smart" is working fine. But I need "fixed"

The fixed version of the song editor returns an error

[humble cobalt]

Yeah I'm able to reproduce this as well. Until it's fixed, at the top left there's 3 dots - if you click on that you can choose one of the other models to replace with.

[exotic sun]

Ahh! So "fixed" should work on V5?

@humble cobalt

On a side note, the replaced sections using v5.5 are excellent and generate lightening fast! 💯

[humble cobalt]

Yes - just tried it to verify. Just seems something isn't setup right for it to work with v5.5

[exotic sun]

Nice, thank you for the solution 🙂

[pine kraken]

👋🏻 Hi Familiy, have anyone encountered the issue of Live Crowd/ People chearing in the latest 5.5 Update? I have nothing in my Style Prompt or lyrics having the word "live" - bit frustrating 😪

[nocturne grove]

Cannot access Suno.com AT ALL - Chrome Browser/Windows 7

I have projects here I'm trying to complete
Whats the deal??!

[pine kraken]

Try clearing your browser history and cache - Close Chrome and open again - maybe it will work (Delete ALL Browser History - ALL TIME) 😉

[rigid oak]

so, just as a general bug:
attempting to make "instrumental" tracks always ends up with lyrics

[[EDIT]]: this is on v5.5

[nocturne grove]

MAYBE it will work?!

[pine kraken]

Even with Strict Instructions SUNO still creates Live Crouds and Cheering 2000 Credits wasted - PLease FIX !!!😡 😡 😡

[3:20–3:40, Studio Recording, studio-only]

[NO CROWD, NO audience, NO cheering, NO clapping, NO stomps, NO live ambience, NO background noise]

[Gentle Crescendo, Soft-Spoken Male Vocal, low baritone, close-mic, controlled, no shouting]

[nocturne grove]

I downloaded a separate web browser (Firefox Portable) and I'm getting the exact SAME ERROR trying to access the website?????!!!!!!

NO problems accessing it before. W T F

[gritty sable]

Oooof.

[gritty sable]

To confirm or denied did they fix the problem with the 5.5 when it comes to replacing a section in song editor? Or is it just not working?

[wary flare]

Voice Recording still broken.

[lucid needle]

Finally, someone with the same problem I have been having for THREE MONTHS STRAIGHT.

[lucid needle]

And another one with the same problem!

[lucid needle]

And another...

[lucid needle]

And another...

Four people have the same problem as me, and we five came to ask... WHY IS THIS STILL NOT FIXED YET?!

Please address our concerns. Thank you, Suno! 🙂

[gritty sable]

💀 ouch

[wary flare]

Suno has a great product, but awful support.

[gritty sable]

@lucid needle this was one of the suggestions that he gave. I’m actually gonna go try it out to see if it works or not.

[gritty sable]

Also, is the team working on it for it to be set up correctly for v5.5?

[wary flare]

This issue has been fixed. Even though I hadn't uploaded a previous voice recording, I recorded one, uploaded it, it cleared the issue and I'm back.

[lucid needle]

But, that is for songs BASED ON EXISTING SONGS!!! What if you wanted to make a new song, entirely, from scratch?!

[lucid needle]

Well, get in line! 🙂😁😄😆🤣

[nocturne grove]

3 different browsers I've tried now. What a great way to spend my evening. RIDICULOUS

[twin roost]

V5.5 frequently mangling the vocals at the beginning of a song. Very often the first few lines sound distant, muffled or underwater. Have also seen this a few times in v5 but only since 5.5 was introduced
Also, v5 and 5.5 both refuse to generate a proper ending for a song that ends with an instrumental section even when this is specified in lyrics and/or style - typically the song reaches a point where it naturally "should" end, but will then continue the instrumental for a further 2-4 minutes, and in the last minute will very frequently repeat lyrics from the first few lines
Lyrical instructions for a clear, definite ending no longer work in most cases

[void sage]

Every generation of 5.5 is the same, I tried different styles and several different Personas/Voices and all gens sound the same, the same vocal ad libs opening the track, what am I doing wrong?

[opal nimbus]

5 different browsers, 2 computers. Same thing. But it works on a phone.

[sudden flame]

V5.5 occasionally introduces “noise” into songs, similar to radio interference. I haven’t experienced this before, and it feels like a regression. Unlike V4, where songs were generally blurry, V5.5 only affects certain parts with this “noise.”

[gritty sable]

Well, he’s just talking about using song editor and just switching over to a different version. If you’re having trouble with making songs from scratch like generating new songs. Have you made a report in this channel with a link to the song?

[gritty sable]

What the noise are you talking about like crackling in the audio, etc.? If you’re having a problem, I’ve also had that problem. Just use remastered and it should smooth it out.

[hybrid blaze]

I get the same problem... it's very frustrating.

[dull valve]

I did some independent investigating with the Inspector on Firefox -- turns out a bunch of the Javascript scripts are returning 404s.

So something is borked atm.

Figured that'd be helpful to the support team if they read this

Weirdly, the site works on Windows 11 no issue. I happen to have a separate Windows 7 rig to test this with lol.

Possible deprecation for older systems?

[abstract eagle]

Hey everyone 👋
I'm trying to use the new Voices feature but I only see the old Persona-style UI, there's no option to record via mic or upload audio for voice cloning.
When I select my uploaded recording, it shows: "Voices from audio uploads are disabled at this time."
Has anyone else run into this? Any workarounds?

[craggy stream]

I just did a test and turned off any ad blockers I had in Firefox and that allowed everything to work as it should when I try to make a new song with my voice. Before I would get "Could not generate that" almost immediately but now it's successfully generated the song. This work for both win 10 & 11 PC's using firefox where both failed immediately prior to disabling the ad blockers on the Suno page

[abstract eagle]

Thank you for the tip I tried disabling my ad blockers but I'm hitting a different issue

[pine kraken]

Looks like SUNO is quite broken at the moment - too many issues - Best we al halt and stop burning credits 😡

[glacial vector]

I have seen the wonderful new features of Suno 5.5 but I would like to know when my voice that I sing in Italian can be personalized.

[rose timber]

Do you think everyone is a native English speaker or something? Why would you make it so there’s no pause at all, like it’s meant to be read by Google using your own voice?

If anything, it should be something simple—like taking turns counting numbers.

[fluid rose]

The shimmer is back on reverb tails. 😥

[spring reef]

When you play a song in create section, other newly created songs can temporarily diseppear from there, and you need to reload the page ot make them appear again

[errant kindle]

Please fix the “Earn Credits” feature. When I access it, the system shows that I have 10 tasks left, but after I complete one task, it says there are 0 tasks available???
And by the way, I haven’t received any credits for referring a friend. My friend has met the requirement of creating 10 tracks, but I still haven’t received my reward credits.

[light ginkgo]

bug or removed, for create persona ?

[runic urchin]

Why is suddenly the genre Hardcore (as in Happy Hardcore, Uptempo Hardcore etc) a forbidden word when I put it as Style Summary by Song Details (see screenshot). Suno says: 'That style summary didn't pass moderation. Please try again.'

[signal mural]

macOS High Sierra, Google Chrome Version 116.0.5845.187

"Something went wrong!
An error has occurred. Please try refreshing the page."

I.e. Suno not usable anymore for users of older machines with an older version of Chrome.

[small knot]

I have the same issue, i think it’s because animated cover art. All songs that i had animated covers, the links are all broken.

[median zodiac]

my account is free but i can upload up to 8 minutes of audio. this started yesterday when i opened suno thinking that i would be limited to 60 seconds of audio but i was surprised.

[lone topaz]

The beta version of the chat feature isn't showing up for me, and I can't create my voice either because the option to upload my audio isn't there; only Suno's voice generation is. And I'm paying for the annual Pro subscription...

[cursive panther]

Someone needs to fix it for using it on the web i still can't login into it and i can not physically download the app bc i use a Amazon fire kindle

[rose timber]

Is the server bugging out now from too many users? I just don’t want it to eat my credits for nothing.

[cursive panther]

The app in general on the web has been bugging out since yesterday I keep getting told to login to subscribe to the updated version I can't because I can't even

[carmine sable]

Im having the same issue. Tried logging in and out, incognito window, etc. Can't get it to show up.

[cursive panther]

Login

[gusty marsh]

No way!! Is this true

[thick valley]

Ye, I have this problem either

[thick valley]

Wait a min. @signal mural u wanna say, that if I have old computer I cant go to Suno anymore!?

[gritty sable]

I mean my old laptop could barely use Suno without shitting itself. It would lag so bad.

But I got a new one to make more songs for that reason. It was like six years old. And it was an HP too.

[thick valley]

I have newer laptop too, but I have some weird accout that wont let me log in anymore

[earnest agate]

same here...

[cedar quest]

This advice does not solve the problem.

[hard chasm]

I cant upload audio of STEMS...it doesnt give error just starts normal then DISAPEARs

[astral dove]

5.5 only generates "live" versions of songs. I've tried to get it to stop by making changes in the styles to specifically say no crowd noise, cheering, etc, but it still does it. Anyone know a fix to this?

Edit: Think I found the issue. My personas/voice when set on Voice (new) would attempt to create a live version. When I switched to Style Voice (legacy) it seems to have put a stop to that problem so far.

[rancid bane]

Oh Jeez. I only signed up 3 days ago. The next day I got a wierd message "sorry to hear your leaving". I can't log in because of the "Something went wrong" error and the email to [e-mail] bounced back. Bit of a £$%* show.

[high pewter]

why i getting this erroe if i have the pro plan

[shut citrus]

I can "login" ...yes always to a wrong account! I haven’t been able to log in since March 13 due to an authentication/mapping issue caused by Google forcing a new email address. I contacted support immediately and they said a specialist would look into it, but I’ve heard nothing since. I keep getting thrown into a wrong/new account every time I try to log in. I honestly feel completely abandoned. How many days am I expected to wait?