#🪲┃bugs-web
1 messages · Page 43 of 1
Hey there! Thanks for reaching out!
Is this something that is consistently happening? If so, would you mind DM'ing me a brief explanation of what's going on and steps to reproduce this?
Thanks, looking forward to figuring this out!
Nice edition Suno adding the earn credit feature, however i have listened to a few songs now and it says it i earned 5 credit and the till bell rings but this is not added on my balance. Also using brave browser which is basically Chrome, it does not always give me any credits
take time
after you stop
take 30 or 1 hour
Ahh ok, good to know it was not in vain.
https://suno.com/s/8wwtDWYC5AMWPbK8 This is the most current song i made and i'll send the video via DMs.
indian time is 9 pm why suno.com is not loading home page i noticed last 2 days plz fix it as possible thank u !
Hey there! Thanks for reaching out!
When you get a chance would you mind checking out these https://discord.com/channels/1069381916492562582/1406315874687782972 steps?
If the problem persists, please let me know!
looks like profiles can't be viewed when not logged in now
Where did the Generate Video button go?
This is a real deal breaker issue and I am really mad right now becaues I invested hours in this song. Please can someone explain this? I generated a part 1 which is 3:30 long all perfect. Then I generated an extend with 2:19 and put them both together and all of the sudden the sound has small but noticable cracks like mini stutters right at the start and in the voice of the singer already within under the first minute. I re-checked the Orginal created 3:30 track and there is nothing like it. I even re-done the process "Get full song" over and over again and in the end result final song those small cracks are always at the same spots but before there was nothing. How can it create new issues in a part which was already done and also each time at the same spots. This makes no sense at all. I really lost my believe in this system now because I wonder how many times this might already happened without me noticing it. This is a total deal breaker.
And this issue even gets more and more absurd. I created two different extends one 2:19 and the other 3:39 long and in both cases the cracks around the first Minute of the song are on the same spots. Each time over and over again regardless how many times generate it new with "Get Full Song" This is really the worst this Ai has done so far. Hours and houndreds of houndreds of credits ruined and who knows if I take a closer hearing how many songs are ruined that way I created investing days and weeks. This is ridiculous.
And this issue is on Web and Mobile. Makes no difference.
@wary flare did you use the editor feature? There is a option to heal the audio, or fix the edits
How do you heal the audio with the editor? And now a new error came up. When I choose a persona it is not shown anymore. I do not see my persona in the menu. Could one day pass without any issues?
Man I wasted another 30 minutes clearing all cacheon Edge for nothing. Now I needed to log in countless accounts and still persona are not displayed. I choose one I see their style description in my Style field but not the icon above that a persona is selected. This is getting really annoying. I pay for this
And in the end no one freakin cares. I reported so many issues already and most of the time just being ignored.
Exclude is just broken, "noise effects, high-end hiss." Though, the AI did some interesting things making them prominent as if they were instruments.
Howdy - I'm new to this conversation and I have a problem with audio in my Suno Pro. I am unable to hear my songs and also I have no pictures in the song image area. Has anyone else experienced this?
I see the same issue as well. It's not a fix, but the persona icon comes back after I hit create. It will also update when swapping personas. And it does use my persona with that create.
So if I choose a persona it is there but just not displayed with its icon like invisible but active, right? Still it irritates me and you're never sure if it works until you create a song and worst scenario you wasted credits. Man get the feeling lately issues pilling up in Suno.
That's what it seems. I didn't have this issue earlier. I think the worst issue I had was myJapanese song not allowing me to extend. Still haven't gone back to see if the problem still exists.
Me too it was working fine up until in the evening yesterday and all of the sudden this issue was there. Which browser do you use? Because I really do not wanna install a new browser just for that if it isn't fixing the issue at all. I use Edge.
Mate I had so many issues lately and some of them are real deal breaker. First it happens already a couple of times that Songs I created (the final product) I can't rename or change the cover icon each time I get an "Unknown error occurred" red banner and this doesn't change with those songs even days or a week later it is permanent.
And now the deal breaker issue. I invest hours sometimes 4-6 hours into one song and yesterday I had a perfect part one 3:30 long and then I made countless extends to get the right ones. One with 2:19 and another one with 3:39 and after merging those together all of the sudden the perfect 3:30 first part had cracks and weird small short stutter in it. Which simply ruined the song. And regardless how many times I pressed "Get full song" the issue stayed at the same spots in the first part.
I am also on Edge.
I'm not sure I've had the issue with changing the name of the song, only when it is still generating it. I did have an issue with adding a 10 second video. I finally realized I was going too fast and it didn't finish uploading and approving the video. I thought it was just too big.
Also, not sure if I've had the issue with audio like that. I had one similar where it had artifacts I didn't catch with my headset but I did when in my car. I don't remeber if that was apart of the first generation or an extend. I ended up replacing it by extending and the issue was gone.
By any chance do you have other browser installed and could look if that issue is the same? Because I only use edge so I can't check.
The issue with the songs is right at the start so in the first minute. So extend is not helping in this case. It was the perfect golden part. So good that it really hurts. And I checked with headphones and without and the issue wasn't there if I listen to part one alone. Only after I added them together suddenly the first part which was already clear and perfect had artifacts. Which makes no sense. How can Suno ruin something which was already good to go?
Chrome and Firefox do the same thing with personas.
It is odd that it does that with the original audio. The only other thing I know that degrades the audio is the video.
And I don't know how to go about fixing the artifacts. I stay away from the editor because it usually ruins the song. I noticed someone mentioned the "heal edits" option. No idea what it is. It seemed like it was more of an "undo" button.
I do not get the "heal" thing too. I know you can select a part of a song and create alternatives and in most cases they are terrible because the volume is completely not matching both ends and if it is a voice it sounds completely out of place. It only worked once in a pure rhythm instrumental part.
So if this is an issue on all browsers have as it seems shouldn't this be a bigger addressed issue by now I mean the Persona one because as I see it this should be an issue all have or?
Not a clue. Some people may just be selecting their persona and quickly generating and not noticing it. I think I saw someone else mention this issue a little earlier elsewhere. I noticed this issue with the Inspo option. Didn't realize it was an actual bug until this.
i should have an option to have a box that can hardccode in example befrore gen to gt more accurate with in producing , my gen has an option standard gen and the a variabe box that overid genrics and tells the ai to do whats on tin
theres too much over lap layering instead of clean
Because you can't visually see it anymore right now what kicks the persona out? If I have a Persona selected and Cover an audio too or extend a song does any one of those kick the persona out? I know something does but because I can't see it anymore I do not know what it was anymore.
yep thats as it layering not strippng sown what you actually want and placing them the said sample in right place with right volumes
Yeah, the inspo kicks out the persona and cover and vice versa. But if you create, the persona comes back. I think Inspo does get rid of the cover completely though. I'd have to listen to it to see if it's similar or not.
Yeh, it's missing here also. Sucks, was about to regenerate some old videos into the new layout to share -_-
I do not have it too. Are you using Suno on Web or Mobile?
Web. Didn't check mobile
By any chance do you have the same issues as we do that if you select a persona it is not displayed with its icon above the lyric style section as it should be?
Lemme check
Yep. Not showing up
I also no longer have the generate video option. But it looks like it just generates a new video everytime you click it.
So by now I am sure this is an issue all have. This should be fixed asap honestly.
Nah. If the song has already a video, it's not regenerating. Just tested. It downloadeds the old layout video
Are the devs reading this section?
Got it. Hadn't tried to actually download it. Just saw the message below and that it was taking a while to get it ready.
Oh man
Dunno. Hopefully. Something is really messed up.
Editor is also pretty useless since some time IMO.
Single line lyrics changes resulted here in doubling the song duration by just... Pushing the majority of the whole section like 3-4 times in a row
Yeah the Editor does not really what it should do. Most outcomes are so weird and out of place. I am really scared right now to use my credits creating songs because I wonder if my deal breaker issue I mentioned earlier might be a new thing too.
Yesterday I had a perfect part one 3:30 long and then I made countless extends to get the right ones. One with 2:19 and another one with 3:39 and after merging those together all of the sudden the perfect 3:30 first part had weird small artifacts in it throughout the song. Which simply ruined the song. And regardless how many times I pressed "Get full song" the issue stayed at the same spots in the first part. And sadly it starts already at the beginning so extend is not working in this case. And I checked with headphones and without and the issue wasn't there if I listen to part one alone. Only after I added them together suddenly the first part which was already clear and perfect had artifacts. Which makes no sense.
So, I was able to download the video after updating the background and it was different from the first one. Not sure if that is what you meant. But I do see the issue where the song title won't update. I deleted some of the title and that worked but now I can't add what I deleted back.
Nevermind. The bug with changing the song title is fixed now.
i am also getting error Message: Cannot set properties of undefined (setting 'gain') suno
On the new editor, had quite a few changes, but now only a handful of edits even show in my libary, yet if i go through my network logs and go to them by their id, opens it, i can download etc, but attempting to open any of these in the editor just has random parts of the song, can't reset, can't edit, can't play, everything crashes to the error, legacy editor just hangs on the image above, looking in logs bunch of access denied errors, not sure if that is normal
Hey, your original audio, what version was it in?
4.5+
And your extends? Are they still 4.5+?
Yes both. I only do 4.5+ because it sounds the best. The only thing to get rid of those artifacts is to click the 4.5+ Remastered but with that the Vocalist never sounds the same anymore so it is not the same but right now the only solution as it seems.
Ok, got it. Just wasn't sure if it was a bug I've gotten. When I would extend using 4.5+, it would only give 3.5. I tried it now and got full song and the original audio was different.
It would still show 4.5+ as my chosen version but would generate 3.5. Getting the full song would also give 3.5.
Wait WHAT!? But how do you know if it is 3.5 if it is shown as 4.5+ now I am really scared. This gets worse and worse every minute.
Well, the version above the lyrics would show 4.5+ but the songs would show 3.5. Refreshing would usually fix it temporarily.
I haven't had that bug in a little while.
Could you show a screenshot what it exactly shows?
Just examples.
These are purposeful generations today. But this had happened quite a few times before. Kept wondering while my audio quality dropped.
Ah so the files in your list show directly the 3.5. Okay so far (I need to knock on wood hard for that) I never had that issue. Sounds terrible.
lol yeah. As long as you either see the different version show up or notice the difference in sound, you should be fine. But it usually took me a few generations to realize what was happening.
I guess right now it is best to re-check with the mobile version which somehow has lesser issues. Normally how fast do Suno Devs react to such issue and fix them? And by any chance is there any software that fixes such artifacts in a song. I heard iZotope RX 11 should be a good one. But not sure.
This is happening constantly when using the editor
No clue to either of those questions. Haven't browsed around for any 3rd party software apart from Audacity. I usually just try to cover the song until I like something.
I see. Do you only create for you own to enjoy or any plans releasing stuff making money with it?
Jup got the same issue yesterday erased a lot of credits I used to fix a part of a song which I wanted to replace. But the generated files where gone after this showed up. And as I went back the last generating files were gone and so my credits.
Right now for just myself and others I know personally. I doubt I could make money off of this. Especially since the most I can contribute are the lyrics. I may try and post to YouTube. Want to make some videos for them though instead of a still image.
By now what is the best AI to create videos?
yes same. Wasted a bunch. Generate a section and when I refresh the page they disappeared but credits still used up @neon spear @storm lichen @cinder sparrow
I use Wan2.2. Using their website at the moment because ComfyUI is causing me problems. But Hailou AI is also good.
Wan 2.2 is free though. You will have to deal with the watermark until you subscribe. It is also SUPER censored lol.
Okay censored already scared me off xDD Do you have a subscription for Hailou?
Openart is also ok. They actually have a music video option where you can add your Suno song link to generate a minute long video.
Yep. they gave me 800 credits to use in 1 day.
There are ways around their censors though. Just word things the right way and keep generating. You get a check in bonus of 10 credits, good for one 5 second video or 20 images. Not sure if it is time based, but I now get 50 check in credits.
Best way is to just do it on your computer if you have some ok hardware.
But the price range is really high for those video ai stuff. I mean 35€ (roughly 40$) Considering a 5 minute long song. You could create with 10 sec videos around 10 videos and this if every created video is a hit which surely never is. So in the end you might only get 5 videos. Kinda rough
For me too
Web?
Yep. that's why I started trying it with comfyui. the Wan 2.2 was decent. Just sucks that it is only 5 second generations.
Yeah
Yeah, I've wasted 1000 credits on this (censored swearword) editor, I've sent videos etc to the devs
Do you have the same issues as most of us have. if you select a persona it is not displayed with its icon above the lyric style section as it should be?
No, the thing that bytesyndicate said
which I specifically replied to
and is ruining the pro editor I am paying for
so there's a bunch of us. Hopefully they get on to it asap
the only way I can get around it is to commit one of the regenerated versionss before playing the other one
it's a bit dodgy, but seem to mostly work
Hey guys! Stripe will work today? My prepaid card is not working for now 😦
Any way of getting around the delays when creating songs. For example, I put a prompt in, or upload audio and after about the 5th creation SUNO hangs. I then have to close, and then reopen again and this is time consuming, and plus I need to look for the original audio upload, or prompt and start again 😑
Mate can you check if the Persona thing is not showing up for you too in Web? Seems this is also an issue literally most have. if you select a persona it is not displayed with its icon above the lyric style section as it should be
Are you by chance creating about 5 times in a row before they have time to finish generating the songs?
Nope, I wait a while, listen to the version, and then adjust the prompt, or the Wierdness and style percentages to generate the next version. On the pro plan it does say that you can create up to 10 consecutively.
Internet connection is wired, and at dsl 250
Yeah, that's why I was asking. Haven't had that issue before where it just kind of stops or slows down. Or at least not consistently.
Edge
Yep, me too 😁
the persona things "works"
i mean it's visible
not that it maintains the same voice etc...
@wary flare
Hey there! Thanks for reaching out about this!
When you get a chance would you mind reaching out to me via DMs? Would llike to better understand what's going on. If you could, please provide a brief explanation of what's going on, a screenshot/screen recording of what you're seeing and steps to reproduce if possible.
looking fiorward to figuring this out!
Hey there! Thanks for reaching out and sharing feedback!
When you get a chance would you mind checking out these https://discord.com/channels/1069381916492562582/1406315874687782972 to see if something there helps?
if the problem persists, please let me know!
@deft latch @obsidian smelt
hey there! Thanks for reaching out!
The Generate Video button has been sunset and now all that's required is to select Video from the download options. This should create a video that is updated to reflect the modified lyrics displayed in your Song Details. If for some reason this isn't functioning that way for you, please clear your cache and reattempt.
If the problem persists, please let me know!
I disagree, so let me explain my point of view. I'm not sure if I speak only for myself, but I used this feature not to download videos, but to generate or regenerate videos that are then visible in embeds, e.g., on Discord. Here is a picture of an example of a song after video generation and before at the bottom.
By removing the button, I will have to download the video unnecessarily, which will not only increase traffic on your servers (if I'm not the only one doing this) but also add an unnecessary step to my process.
This is very helpful feedback! Thank you for reaching back and sharing more context on how this is impacting your experience. Will be sure to surface this to the team!
Bug: No Feedback When Activating Persona
There seems to be a bug whenever I do the following:
- Go to Library
- Choose any song and right-click ‘Cover’
- Click ‘+ Persona’
- Select any persona
Normally, the chosen persona’s name appears at the top of the UI to confirm which persona is active. This worked until yesterday, but now the selected persona doesn’t appear anywhere in the UI, so it’s unclear whether it’s activated. There’s no visible feedback.
I’ve already tried a different browser, incognito mode, and cleared cache and cookies multiple times. The issue persists.
It is a bug. But you are still able to use the persona, thankfully. Just select your persona and tap create/remix and it should reappear. It will also update when swapping personas. Just like with the Inspo removing the persona, it will return when you create/remix. Tested on edge, chrome and firefox.
right flick in editor on the audio sections
Seem to be unable to download stems today. Did my 50 credits to generate the stems, listened to the two options, clicked Download All on Version 1 and it goes into "Preparing (may take awhile)" for quite a while, then returns to saying "Download All" with no download actually happening.. tried three times, same result each time.... Sigh... 8 attempts and it finally worked
Hey there! Thanks for reaching out!
Sorry to hear you're bumping into this! Let's see if we can figure out wha's going on.
I just tested stem downloads on my side and wasn’t able to reproduce the issue, downloads worked normally for me.
When you get a chance would you mind running through these https://discord.com/channels/1069381916492562582/1406315874687782972 to see if something there helps?
If the problem persists, please let me know!
I don't know if it's a bug, but my 2500 credits wasn't given when I repurchased my upgraded subscription.
Did the while UI Interface changed for anyone else too? I was creating songs, just loaded another tab and then the whole UI of Suno changed and this might not be terrible but because of that the "Get Full Song" button is gone.
Even the Icon in the task bar changed logo-wise. From the Orange one into a White S kinda icon. Like a new design. But changed back to Orange shortly after. Wth is going on?
mines like it , it might be they changing ui for studio release
And are you missing the "Get full song" button too for extended songs?
yes
Hey there! Which browser are you using?
all
im on chrome on this lappy
and edge , main pc/server firefox opera
other lappy Daft browser
Okay thanks
i posted a message in need-help if needed i will deleted , but all of a sudden , more than 20 bugs , is a site problem from experience
I honestly also do not understand why to dedicate work time into something which was already fine as it is. Instead of fixing the edit function, fixing cutting off songs or other urgent issues. No one cares about the UI. If it is working it is all we need. What is the point in something new if it already causes a handful of new issues.
Thanks for the heads up, and flagging these things. Both of you. And yes definitely very important to make sure the experience is comfortable. Sorry you've bumped into this and again, grateful that you've reached out about it.
looking forward to getting this figured out!
if dev work was simple then everyone would be doong it , i think suno uses direct update instead of back up server then update
If you see any other bugs popping up please feel free to ping me here. The Need-help channel is dedicated to support ticket assistance
About this...
Would you mind listing the bugs you're experiencing, or pointing to them to make sure I have everything
i would go through ya whole site but while your free cred testers not working just chatting or using creds but not until that is sorted, i also think your testers dont know what 2bar 4 beat is etc in the wagin for freebies , shame , ive been an unpaid tester for most of this year , putting my projects on hold or lol halway through
I really just hope for one thing. Did ever somehow something happen that Songs where totally gone from someones account because of an update or internal changes? Because if that happens I will go nuts.
hopefully they using stacks , so db is diffrnt from function db
value is not what is taken but by giving
David ya have me name , ya want me to look at sommat dm me okis
1, jungle prompts , output is echoey or atmospheric when not adding , but the same when adding 2, remaster is not really a remaster , its more of a slight remx, 3, adding personas , on off wants to add straight away , 4 , direct commands get altered , 5 to much dubstep in dnb when generic
6 longer tracks after 4.30 mins the track gets loudr , 7 8 mins tracks sem like they hav another 20 seconds to go but stop , 8 , long prompts get shorter tracks like 1 min 17 secs 9, using ascii is sometimes overiding prompts or confusing
also wasnt there a 3rd option where weirdness is
so thats 10 then 11 get full song
now i gave 50%
Hey 🙂 Are there any problems with new songs on the front page? My Happy Remix didn't even make it into the new songs section, and I checked regularly. Others who published songs after me made it in. It would be great if someone could get in touch.
bfore ui update , the happy track was longer than 4 mins now its less than 3.3o mins and says cover not remix
First and foremost, thank you. This was really helpful feedback. Really appreciate the time, effort and energy you put into this. Would like to invite you to reach out to me via DM so we can discuss some of the things you brought up.
Goal is to ensure everyone gets the best experience when using Suno and I can't express enough how helpful it is to have members that share what things they are bumping into along the way.
Looking forward to better understanding what you're seeing and continuing this conversation if you'd like to!
i think it would best when roll out is done , as some things could be hidden , and might now show until say the full ui is launched not beta ,, even in f12 dev tools etc xample local and published are different intil full publish some errors might get fixed as they are now but might fail due to full launch
hence when we was taught years ago , wen doing mafia games and seo we was advised yea costs a bit more but have a live back up for devs then its a live switch over, it can be hidden by proxy and have 2way auth for dv tstrs
i cannot paste in my lyrics when in custom ..
Prompting for a harp to play a melodic 'lead' part, even for short sections, consistently results in a violin instead (even with violin excluded). Suno seems to strongly object to harps doing anything interesting and will consistently use different instruments instead (piano, guitar and violin all get used, even when all of them are excluded and harp is clearly directed as the only instrument)
Not sure if that's actually a bug as such, or if the AI is just putting too much weight on conventional composition and genre norms when it should be following user instructions instead
is that an harp
Okay enough is enough! Now you can't even paste a lyrics or style prompts into the fields anymore. We pay for this. I do. I got the premier plan and it gets worse each second. Now it is unuseable. There is no "Get full song" button anymore and now you can paste Lyrics or Style prompts into their designated sections anymore. Is this a joke? No one asked for a new UI. Give us the other one back. At this point I can't do anything anymore. At this rate normally people get compensations. This is really the worst. I mean I could handle bad outcomes or weird "I can't rename my songs anymore"-stuff but this is really game breaking.
Edit: It seems to work, if you add exact 5000 or less. But if you have more it doesn't even let you paste it. But the "Get full song" button is still missing in the new UI on Web.
🚨 Feature Request: Duet / Multi-Voice Option
I’ve done a lot of testing with prompts (soloist #1, soloist #2, alternating verses, alternating genders, prompts etc.). Sometimes it feels like it almost works, but it’s inconsistent and usually reverts to one primary voice. Right now, we can pick male or female solo voices — but not two distinct soloists in the same song who sing the verses as directed.
A true duet / multi-voice option would open up so much: call-and-response songs, narrative duets, gospel/choir styles, and more. Other creators I’ve spoken with would love this too.
Sharing here so it’s on the radar — and I’d be glad to help with further testing if useful. 🙌
Did this change today?
Same at this point it is unusable anymore. This makes me so angry. Normally you let people choose if you want the old UI or wanna try the new one but not force it onto some while others are still happy with their normal functioning good old UI. And all we get is this joke.
yes and it is the worst what they have done so far.
i managed to sort it , over 5000 letters wont paste in
mine worked yesterday have not done any yet today just getting on
max letters i would use is 4900
So exact 5000 aren't working too anymore? Why is there even a limitation to beginn with. Makes no sense. But the "Get full song" button is still missing.
It is indeed
Now try getting it to do that in the presence of any other instrument 🤣
Spent the last few hours working on a song which is just harp, bass and drums. It's fine with that bit, it worked alright through the intro and through the lyrical bit
And then I tried to extend to add a solo after the vocal ends. Out of about 30 attempts so far, over 20 introduced a violin (which was nowhere in the song or instructions), a few more used an electric guitar, and the two that did manage to use the right instrument, had it alternating with unasked-for violin segments 😂
Do you still have the old UI or the new one?
I did 250 am test 4000
A Harp melodic orchetralpeice fo sympany that was my prompt
new
which one?
im on new
4.5 pro?
like ive said new ui will have issues
#??
until full roll out wont know full extent
ok the one I have is 4. 5 pro
i will explain , suno prob have local and then live , theve uploaded new local , and not fully intergrated til live this could be that the studio might need adding
I am not sure if you mean me. But I mean the Interface how the whole thing looks. Now it looks like this
thats model version
ui is the interface]
Has nothing to do with + or not. It is the layout of the site. Interface
wait yes mine does have the pls
also different devices will have different cod styles
damn with the bugs ive got a banger new genre Rythm Grimestep and blue RGB lol
lol
Yeah lucky you has still the good old UI which works. I want that back too.
theres more in play when theres an update , theres dns , srvers, geographic areas
This is why I am freakin panicking right now and downloading all my Stuff I created because I fear it might be gone because they f up something.
Van I wish this was not happening to you .. and that there was something I could do to help but im only a user too.
what amazes me , theres 6 in the suno team online showing , and im answering the questions
back up should be a natural thing like scurity and device clean , so i wouldnt panic
@sand depot I know how helpful you are in the other chats. Do you know anything about this situation ?
ive posted in sugggestions of hoping suno backs up
I asked a couple people to come and help you ..
ive been summoned
Hey there! catching up here now! if you turn you device horizontal you should be able to see the plus sign
lolol i have the plus sign.. the problem is that @wary flare cannot post anything in lyrics etc
Yea we were talking about that in a DM. Looking into that now! Are you having the same issue?
and is freaking out mad and scaredd losing his stuff read up please
No need to worry about that. You all wont lose your music
me? no I simply trying to get him some help becasue he was ver upset hope that's ok?
Thanks for pinging me over to this!
@small shell I didnot mean it to sound like a summons so sorry
so, lets clear this up! no matter what your UI looks like, any previously made music isn't going to be deleted
@wary flare are you still here they came to help
even if you delete an account by accident, there's usually a bit of recovery time we have, so there's even less of a worry there.
I feel so badly about bothering you guys now because seem gone.. so sorry
Again I am sorry for bothering you
if van comes back hopefully will see replies
I have the new look
But haven't had any problems with the interface
Don't feel bothered, please always feel free to reach out to either me or Mike if need be! that's what we're here for 💯
Additionally, you can always reach out to the Mods too 🙂 Teamwork/here to help!
Hey reached out to you in DM, haven't had this happen since the initial report but I do see other users reporting it below as well. Happy to help
Hey. After today’s UI update the audio quality got much worse – it sounds like it’s coming out of a cave. Please check the rendering engine because the mix now feels muffled and unnatural compared to yesterday’s renders.
Wait with extended songs you have to option "Get full song" can you show a screen shot? Thank you
Extra:
And by the way. Since the "great" (sarcams) new UI a couple of my Workspaces folder are double which makes no sense. I have 2 folders with the same content and name of a couple of folders. Not an Issue but I just noticed it.
Okay this new UI is really the worst crap ever. Sorry. But now you can't even mark all songs in a bundle anymore in your list and move them somewhere else (other folders etc). Now you have to mark them each one after another.
Shouldn't something new not be better instead of worse? Really each day another bad experience lately.
It is still more or less like flipping a coin. Especially with more instruments. The fuller the sound the worse the audio could turn out. The best quality I got so far was with less instruments. Especially rock oriented music can sound muffled and dull many times. Was the same and still hasn't changed much except you are lucky in Suno Gacha here and there. But so far Quality really hasn't changed and I really create a lot. It really depends what you create.
Another "new UI is Crap" Update (It freakin never end):
To make the list even longer. Before if your Lyric section, style section windows and advanced options were calibrated or unfold open at the size you wanted them to be they stayed that way - always. Now if you reload the page or get back to it later all is minimized again and you can unfold or change those windows sizes each time from scratch. This is no QoL changes at all. LITERALLY ALL GOT WORSE!
ANOTHER DISCOVERY: AHHH 😑 you have to be kidding me. I spent more time reporting this dumb new changes than creating music. Honestly this is just embarrassing anymore what's going on here. NOW if you Remastered a song it is not shown like normally when you create or remastered a song. Now you have to reload the whole page then the songs are there and visible. I wasted 20 Credits because I thought the UI didn't respond because nothing showed up. Until I noticed that you have to refresh the whole page. Give me back my old UI. I hate this!
Really bad new ui and frustrating to use on phone on desktop mode. Whenever i type lyrics or genre the writing cursor jumps to the end of each text causing frustrations. Plus the model seem to not sing the lyrics right now. I have to add to the genre box
precise lyrical performance
That is not okay that i have to add that every time i make a song
Thats a back to the drawing board
Plus announce when u change things!! Explaining possible bugs or whatever so the user is aware
Yeah this is what I thought too. I mean people pay for this. They just did something while I was creating music. No words before - nothing. I just created songs and reloaded the page and bam then new UI was there. Normally if something is that unstable you give the customers not only a heads up but also the chance to still use the old UI until the new one works for real. And people who wanna try can try out the new UI but not being forced.
BTW do you work on PC too? Are you missing the "Get full song" button too after extend on Web browser.
Bug: "Add vocals" function now gives a pop-up asking to switch to Pro and Premium plans, and doesn't recognize, that I already am using a Pro plan. Only that function acts like that after the change in design (maybe someone already reported that problem before me).
my ui works well , thres other factors that ui dont uodate fror user , mnot solely on site ,,, theres dns, geograhics and also your browsers not being cleaned
The Editor is not working. It is stuck at this screen and nothing happens. Tried it many times already.
And the history is not complete anymore. There not even 10% in it. I scroll down search for a song I put in trash as I did many times before but I can't find it anymore it is gone because nearly 90% of history is missing. Any other surprises? I really can't wait...
Hey, can one of the mods please help me with my problem? You can also send me a PM. This is the second time I haven't been able to access the New Songs section. That wasn't the case before. I don't know if it's a bug or something else. I've been a Premium/Pro subscriber for months. The song was maybe 10 minutes old before I set it to Public (with Browser). It would be great if one of the mods could get into contact with me, please. 😫
One person currently has 10 songs in the New Song section. My single song has not appeared.
Hey there! Thanks for reaching out about this!
Would like to better understand what's going on. If you'd rather via DMs please feel free to reach out to me at your convenience and we can run through some troubleshooting questions to see if we can pinpoint what may be happening.
looking forward to hearing from you and figuring this out!
Thanks for getting back to me, I sent you a PM. 🙇
The spanish language in suno is totally broken in 4.5+, It's not possible to make songs that sound like european spanish anymore, all songs have a "deffect" in pronunciation that makes the "z" sound like "s". That thing is named "seseo" and is a the default in most latin american countries, but is considered an error in spain; and now is not possible to make songs without "seseo" so we can't make songs that sound like european spanish anymore.
I have a pro subscription, and trying to do a flow i've tried before isn't working. I got stems for a song, which worked, but trying to use the "Add Instrumental" to the vocal stems prompts me to upgrade to Pro, which... I already am, and clearly worked fine for the Get Stems? edit: everything else tagged as Pro is working except for "Add Vocals" which also gives the same prompt
Thanks! Happy to help!
Hey there! Thanks for reaching out about this!
Sorry to hear you're bumping into this, and thank you for flagging areas where things can be improved. If you like to, please feel free to reach out via suno.com/feedback when you can! That'd really help log what you're experiencing to get it to the correct team members effectively!
Have a great day!
Hey there! Thank you for flagging this! Testing now!
If you'd like to reach out to me with a screen recording of what's occurring in action I might be able to spot something that helps and if not, could add it to when I'm spotlighting your experience!
Looking forward to figuring this out!
Not sure if this has been said, when going to edit a song, the lyrics are not listed correctly and the sections are not right, I am not sure if this is related to the length of the prompt or the song, for example I had an outro at the end of a song, the section of the previous chorus had absorbed the entire section and when trying to edit a couple of calls in the outro that came out garbled in the output the lyrics did not even show the outro section at all. And it kept trying to replace the sounds in the outro with similar sounds from the chorus, which ran me through an outrageous amount of credits before I got a replacement that sounded anything like what I was wanting. Not sure if legacy editor has any of the same problems. But I had also noted that a few times I have gone into editor it was not playing back the edited section which I ended up having to go and open a seperate window into my workspace and uncheck the hide edits in order to listen to the edits seperately before choosing the one that I wanted. I love how the editor looks and functions, so I am really pulling for you to get this fully functioning correctly and efficiently. *Cheers
@craggy badger I wasn't able to reproduce this err. I using the Get Stems feature, I used the (Vocal+Stems) option.Was this the same approach you took as well?
Going to add a link to some https://discord.com/channels/1069381916492562582/1406315874687782972 just in case something there helps.
When you can, please do send me a screen recording of this happening (if it isn't any trouble), and I'd be happy to reattempt.
sent you dm, and yeah, I used the vocal + stems option
Okay thanks, reaching back now!
Ok, Done 🙂
Hey there! Thanks for reaching out about this!
When you get a chance, you might want to bring this up in #📚┃suno-school to see if anyone there has some guidance that could help. Lots of power users hang out there with a ton of experience that help members all the time!
Additionally (if you'd like to), please feel free to reach out to suno.com/feedback as well to draw an extra layer of visibility about your experience and areas where things could be improved! That would help make sure it's logged for the team members that cover such things!
If you have any questions, please let me know!
Hi David
Now more are experiencing what @wary flare has been talking about @sand depot
I see you are telling people to use feedback to log the info
This new UI sounds horrible has Suno stopped its roll it?
Hey there! Thanks for reaching out!
That would definitely be the best way to provide feedback for sure. Will go ahead and add the link for members to get to easily: suno.com/feedback.
Also, if anyone ever wants to reach out to me directly to provide feedback, please never hesitate to do so! More than happy to take note of what's shared and pass that forward as well!
“I’m unable to create a Persona. After selecting a song, the Name, Avatar, and Description fields remain locked and won’t let me type. I’ve tried multiple browsers, cleared cache, used incognito, and even switched devices — nothing works. Please advise or fix.”
💥💢Sos question were is workspacesses gone from web phone . if I switch to desktop mode I can see them abit . it's just super tuff to navigate. I attached 2 photos. one is web phone mode another web desktop mode . yesterday I could see workspaces today not .
Hi, everyone! I don't know if this is the right place to ask about it but today I am having problems generating instrumental songs with the web version. I check the "instrumental" option but it keeps generating songs with vocals and lyrics. Is this happening to anyone else? Thank you in advance!
Some stuff is "kinda" fixed. But the whole UI is just terrible. It is far from QoL changes or userfriendly. Buttons are not easy accessible, you have to search for stuff, it is full of bugs and you have to calibrate and resize you windows each time because to UI remembers nothing. It is so much unnecessary extra work. There is literally no improvement only down sides so far.
And it is time for another round of "WHICH BUG DO WE HAVE NOW?" Now if you click (...) this is all on options you get. You have to completely reload the whole site again then it is back to normal for some time until you are limited to this 3 options again and it is time the reload the whole page and refresh it (Wich also means everything in your Lyric prompts and style etc is gone and you have to fill it in again.
You see...
Something very annoying happened
Honestly FIX YOU FREAKIN AI!!! It is no fun anymore. Personas are all over the place they never sound the same or similar. It is like playing a Gacha game if you are lucky or not aka flipping a coin. Now I waste already a couple of 100s credits to finally get a simple freakin "Fade out"
There is nothing left in my Prompts except FADE OUT, END stuff like that. And they start singing again and full on 3+ min extends and the OG song is already 6 min long. And this goes on and on. I even put stuff like "Singing, voice, vocals, long outro, etc. into Exclude. Doing literally nothin.
Let me get it straight...
So the "workspaces" are only accessible when you use the button to create music...
But now when you press that button, you have second layer of music creation menu that takes up whole tab right when you close the hovering music creation menu... giving you twice the music creation menu, and no workspace access...
I just... don't understand the thought process
And at this point it is just pure chaos and madness. Even songs are gone and pop up somewhere else in a folder I never created but before they where in a totally different one. I created 2 tracks in my main Workplace folder and now they are gone. Until I found them in a separate Unnamed folder which I never created. Or I am for example in a Workplace folder called Jrock and I create songs there and all of a sudden one sung creation does not show up. I wonder and think "Maybe it didn't reacted me clicking on "Create" until I found out that this song was created somewhere else in another folder I wasn't even in.
@sand depot there are a bunch of comments above about the create UI being broken on mobile web, where you can't reach your workspaces... Same! Just want to bring it up to y'all because it makes everything unusable on mobile to create. Can't see the songs you create!
Actually you can see them, just not sorted in workspaces
Library (my least visited space on the entire website)
Yeah but tbh library is all sort of useless because it's not organized. For me at least. Plus search rarely works... So...
I only rely on the create screen and now it's broken
It has filters, but otherwise, yes
Thanks for flagging this to me!
Just want to take a second to say thank you to everyone that's providing feedback and reporting things that may be impacting their experience. Helps a lot!
if you ever want to, please feel free to DM me as well and I'd be happy to collect what you share and pass it forward!
Additionally, also feel free to utilize the suno.com/feedback form. That would help gather the needed information and streamline it accordingly!
Thank you again for sharing what you're bumping into!
It perhaps should go here.
#archived-ticket-help message
Thanks, I just responded to the link you shared!
I can't delete an empty workspace - it seems to have created itself. I try to empty it/put it in trash but it doesn't.
@sand depot ^
Hey guys I am trying to remix a song and it keeps cutting of at 4:55, originally over 6 minutes
4.5+ web
anything that I can try to do to fix this?
Another bug - to Copy the Link to the song, it takes clicking it twice to actually copy. @bleak jolt reported this too. Overall, the new web interface is terrible. Hard to read, too.
No matter what I do or try it just stops the song at 4:55
Covers/remixes/anything using Inspiration or a persona, will very rarely run more than 5 minutes long at most. It's a side effect of the way Suno handles the reference data from the original song and/or persona, that data takes up some of the space that it would otherwise use to generate new output.
You can still extend the song past that point, you just won't get the whole thing in one generation if it's based on another song
Is pasting disabled?!
EDIT: ok you can't paste "over the limit" in the lyrics still needs fixed... i use notepad.exe.
But it worked before 🙁
Have that issue all the time myself. Suno will create a new folder "Untitled" and shove the currently generating tracks into that instead. It has made 5 "Untitled" folders for me so far, and the thing is they can't be deleted.. I've tried so many times. It still even has the old issue of not finding the workspace list and the more i use the website the more angry and frustrated i become.. This change was totally unnecessary. It should've been tested far more vigorously internally first, on multiple browsers.
Does anyone know how to fix the "system error" message? I get a "system error" message every single time I try to create a new song no matter what the prompt or style is. I have plenty of credits
I found a brick wall with Suno. It doesn't transition from a happy song to a dark one at all. I was trying an idea of using a song as a container for perfect balance, going from extremely happy and hopeful to extremely depressed and in despair. It will only stay on the one track it started on without even a modicum of transition. 🤔 Thoughts?
Bug found :
Sometimes when you hit the create button it create a new folder instead of going into a folder you already have. Currently created 4 new folder because of this.
One folder been created on phone while other created though google chrome
It keeps making new Workspaces and I keep having to move them to my main one, and can't delete the ones with nothing in them. Can someone help? Even putting it in trash doesn't work.
This is happening to me too. Keeps making new Workspaces/Folders.
A couple of days ago. I was able to post 8 minutes songs now I went back to 2 minutes I'm a $8 a month subscriber I have credits what's going on
Bug Report: My persona description is being flagged as if it has an “artist name,” even though it’s only descriptive (no names/titles). Please check — seems like a false positive in the filter.
This is what I meant it is beyond anything logical. Why change something that was working great? Instead of focusing on actual issues, improving the AI etc. they thought it is a good idea to change something no one needed and not even that - which was working and totally fine as it was before and really messed it up so hard that now BECAUSE of that we got even more issues.
Same. Plain dumb as the rest of the new UI and whatever weird AI they are using us as test subjects being forced onto us.
I even pay premier and I can't do what they offer us we can do. And I need to use 10k credits. I just can't let get some days by waiting for better days to come. Those are wasted days and I might end up losing credits because I got some left at the end of the month because of that.
The whole new UI is a brick wall on its own. It seems not only the UI is new they are definitely testing something weird in back with the AI not telling us. Because they simply tell us nothing in advance. I Tried for hourse and around 500 credits to just get a simple "Fade out" Ending. I tried everything. I even erased all text, all prompts and only put [Fade out] [END] (which nearly always worked) into the lyric prompt and it still creates 3-4 (and those are cut off again) minute songs with singing considering there is no text at all and the frist track is already 6 min and long enough. It just makes no sense at this point anymore. It seems the AI became totally learn resistent. If it is fixated on something you can tell her at all possible means not to do it and it still does what it wants.
The Primary plan I just purchased has become a free plan. Has anyone encountered this problem?
Okay I am done with this. They ruined a great song. Really this is no fun anymore. I tried everything but the new AI model they are testing on us since yesterday it seems is absolutely learning resistent. I wasted easily 500 credits for nothing only the get an easy short fade out of the last instrumental part. Because as you can see the song it is extended from is A Fleeting Dream 1.2 which is already over 6 min long. And it still beyond all logic is creating 4 min tracks and even those are freakin cut off again at the end. I am sick of this. I even let a night pass sat down this morning and still the same.
I am so aggressively already forcing the AI not to use voices again because as you can see there is no FREAKIN LYRIC part in it anymore and it still starts to sing at the same spot over and over and over again regardless when I chose the extended cut it produces the same structure regardless what you add into the fields. And do we get compensated? No...of course not.
So far I haven't
I have been using it for a year, and this is the first time I have encountered this situation. It happened to be when I needed it the most. I felt helpless.
Know that feeling. I have Autism routine is important for me and I hate changes especially if it hinders my progress or what I am doing. If it is a change that brings something good I am kinda down with it but if it is like that now with not communications and literally all is worse than before it is really taken a huge toll on my condition.
BTW great news after functioning for maybe 1 time yesterday the EDITOR is again not loading and if you use the old Editor each time I cut something I get an error that it could not load. Good times being in Suno lately.
This is still affecting me. I was able to add lyrics to one song but now it's back that it want to have pro when I already have it
This was a few days ago, but uhhhhhhh-
I got it working once when i cleared cookies and local storage, but after one generated lyrics i got the message again. I've tested both Firefox and edge. It seems allow me to create one song when I clear local storage.
I can try but it's chromium based like edge so the problem exists probably there as well.
Can you try generate a song, select instrumental and then when it's done do "remix edit" and then "add vocal"
The first will succeed, and then once again
I got same issue in brave as well
- Generate instrumental song
- Add vocal (often works first time)
- Do the same again and you'll get the message pro is needed
I've received this several times now. Are the credits gone too?
I havent been able to download videos. It just throws an “error generating video”
Anyone else have this issue?
Hey there! When you get a chance would you mind trying from your Library page and seeing if you are able to do it from there?
Hey there! Thanks for reaching out about this!
Just tested this on my end and everything seems to be working. Would you mind reaching out to me via DMs? I'd like to gather a bit more information about what's going on to see if I can identify a fix or see if this is something I can reproduce.
Thanks
Personas are really not doing what they should. Lately (Like so many other things) they tend to sound more or less all the same. Or they start with the right tone and then their voice shifts more and more to something else more typical Suno sound.
The same what I told them many times in DM and here. If they wanna try out a new UI they should do it within their company or some testers who wants to do so but not forcing use to be their guinea pigs testing a crappy unstable UI and some weird AI changes. As you said we pay for this. This is just unacceptable.
I'm exclusively using persona and it works well for me. Have you expanded the advanced panel and increased the persona influence. It's around 20-30% as default
I think around 50-70% works best for me. I'll also bump weirdness up to 60-70%. It often takes around two three rerolls to get what I want
I put the Persona aka Audio influence in my case always around 85-100% makes no difference in many cases. And like I said it sometimes starts strong and then looses ist path and turns into a totally different was. Very inconsistent. And it also can not sing in a British accent.
Perhaps it depends on music genre, I'm mostly doing metal
But weirdness at 50-70? Weirdness normally give the Ai way more room the do their own thing. Not helping getting a certain tone
Many of my stuff is metal too. Do you let the Persona do most of their work or do you still describe the voice in pitch, details etc within Style or lyric prompts?
When selecting the persona it overwrites the style so I often just replace it with the one for my song.
This is the default persona style for me:
Raw, erotic, metal, alternative metal, provocative, sensual, aggressive, intense, suggestive, female vocals, dark, heavy, emotional, sexual, dirty, visceral, distorted guitars, control, lust
That was quite long ago, I mostly write the style like this now with the better handling in 4.5:
A blistering rap-metal fusion bursting with defiant, feminine attitude, driven by aggressive rap verses over grinding guitar riffs and heavy basslines, channeling unapologetic fury. Tense, brooding pre-choruses build with simmering intensity, while explosive choruses erupt with distorted guitar chaos, pounding drums, and fierce vocal shouts, embodying provoked, empowered rage against betrayal and suppressed desire.
Yeah it really depends. Japanese works great but other stuff really depends.
But I agree with your opinion that they sometimes unexpectedly changes how persona works. It was around 2 months ago everything sounded the same for a while
Hi everybody, today I tried to use the Persona Option and a windoe opened to choose a song. I have currently 12 songs in my library but when scrolling down the Choose Song Menu closes everytime. I cannnot name the Persona because there's no chance to add something. Uploading a picture is possible . Anyone else having this problem?
I have weird bug, on my profile (@spamzah) it says "21 Remixex Inspired", but only 6 or 7 songs are real Remixes/Covers, others are just songs without any connection to any of my songs xD and their are from same profile.
What did happen to the 'auto' option on the web ui? It seems to be gone in the new version. Is it a bug, oder a removed feature?
I need help. I am facing problem covering song. sound quality is having problem.
Welcome to the club the whole MEGA HEADLINE for Suno right now is: SUNO WELCOME TO THE PROBLEM.
Honestly that's what's going on right now. Yesterday I was able to create really close Personas what I intended them to sound like but today all sounds so much off. Yeah this is our new reality I guess. I really hope they are hard trying to fix stuff. Was this before the same that stuff worked and then they messed up hard or is this the first one?
Turn off similar. I have two tabs. One is similar, one is my username. I don't want similar and I don't want it to start playing these similar songs. I never asked for that. Take it off, remove it right now. You get slapped.
anyone?
Getting errors trying to create a persona. First error-when clicking create persona with public toggled on a pop up encouraging me to make my persona public would come up and I was unable to do anything but exit. Tried again with public toggled off. Same thing a couple more times. THEN 🤣 I got an error message not a pop up that said I couldn’t use an artists name in description. I Didn’t. AND THEN 🤣 I got an error when trying again saying I could not use my song from my library I chose bc it was uneligible. Respectfully, wthelly!? 🤭
Make sure that the width of each window is saved, as it will be initialized when you close the browser.
I have one song that just wont take a cover image. Will show it in the small thumbnail but even If I upload different images, won't ever take it for the cover
Just want to update it's still says record only 2 minutes I am the pro plan 8 minute recordings at 8 minutes so I should be a thing and it's forcing me to go back to 2 minutes the free will be
Does anyone know where the remix feature went? Thanks!
Where did the remix feature go for the v4.5+ models? Thanks!
Why are my mix buttons gone?
Please fix the website. It doesn't load.
The new web intereface is awful overall - they need to switch it back.
@sand depot We have to copy the link twice for it to actually copy - others reported it too. Is this going to be fixed?
Same I wrote to him and no response. The lack of communication and heads up what they plan to do is really a huge minus considering this platform. It is beyond my understanding why such things are not tested in-house long enough before they release it. Instead they sneaky silently shove it into your face literally in the middle of creating a song (it was in my case) and now pure chaos. Testing is not for paying customers - except you are invited to it having the option if you wanna tested it or not.
I Would call this a bug unless feature to replace section or extend does not work. Cause I can not EXTEND or Add the lyrics that got CUT. (No the song is not to long). I have been able to do this. Now NO?
-- Edit
I been trying different ways. Suno Extends from the Beginning even tho, I set it to 5:02 (Song is 5:03).
I get more and more songs that get "unfinished lyrics". They are made long, but still miss part of the lyrics. I allso get a lot of lines getting taken out.
This is happening more and more.
(Ver. 4.5+)
Have an unamed persona, but when I try to edit and add a name and description, it throws an error. When I exit to the Persona page, it looks updated, but when I refresh the page, it goes back to unnamed persona and no description. Have tried doing just the name or just the description, but neither works.
Have you guys been having issues with the Audio? Like in many of the songs generated the audio is choppy, it keeps stuttering and it's very annoying. If it's been identified already do you know if they're working on it?
I generated a song yesterday that I had to extend, both plays fine. But the merged «Full song» does not play at all.
I have tried 2 diferent browsers. It doesnt play. Every other song in my library plays just fine. it is only this one that doesnt play.
I have downloaded the mp3 and it plays fine, even the youtube video play the song, just not on the Suno site itself.
Anyone else having this problem?
We do know nothing because they are not talking with us. There is no communication, no heads up - nothing.
the cover future only duplicates the original generation and none of the prompted changes, wasting credits when i for instance just need to turn female vocals into male or do any other minor change.
definitely a bug as it sets the generation as finished within 1 second of generating.
Hey there! Thanks for reaching out!
Is this still occurring? If so, would you mind trying these https://discord.com/channels/1069381916492562582/1406315874687782972 to see if something there helps?
If the problem persists please let me know!
Hey there! Thanks for reaching out!
When you get a chance would you mind reaching out to me via DM when you can? Would like to collect a bit more info to better identify what's going on!
Thank you for drawing awareness to this!
So the problem downloading stems is back. After downloading stems for 3 songs yesterday without issue, the fourth song refuses to download the stems. If I switch the stem download to MP3 it works, but the WAV stem download will not start no matter what I do. I've tried everything from the browser side (close, logout, login, clear cache, etc...) and I just cannot get a WAV stem to download now. The song isn't long, less than 4 mins, but I can't get past "Preparing (may take a while)" if WAV is the selected stem type
Instrumental mode is broken, it's always generating lyrics.
Hey there! Thanks for reaching out!
You should be able to get to the feature you're looking for by selecting the magic wand. If that doesn't seem to help, please reach out to me via DMs and we'll take a closer look together!
Hope you have a great day!
Hey there! Thanks for reaching out!
When possible, please reach out to suno.com/feedback to flag this to the team! They'd love to know about your experience and any area where things can be improved!
Hey there! Thanks for reaching out about this!
Sorry to hear you're experiencing this! If you'd like to, please feel free to reach out to me via DMs with the input you are using with your text fields and I'd be happy to give it a look through to see if anything stands out!
Additionally, if you feel this is a false positive, please reach out via suno.com/feedback to draw awareness! We'd love to know how to improve your experience!
Thanks for spotlighting what's going on!
Hey there! Thanks for reaching out!
When you get a chance would you mind checking these https://discord.com/channels/1069381916492562582/1406315874687782972 to see if something helps!
if the problem persists, please let me know!
Hi there! Thanks for reaching out!
Would like to better know what you're bumping into, is this for the audio upload feature?
Looking forward to figuring this out!
Hey there! Thanks for reaching out!
When you get a chance would you mind checking these https://discord.com/channels/1069381916492562582/1406315874687782972 to see if something helps!
if the problem persists, please let me know!
Hey there! Thanks for reaching out!
Having trouble reproducing this! Is this from the ellipsis next to the song? Any specific page (create/library) or all around?
Looking forward to better understanding!
Hey there! Thanks for reaching out!
Is this still occurring? If so, when you get a chance would you mind reaching out to me via DM when you can? Would like to collect a bit more info to better identify what's going on.
Thank you for drawing awareness to this!
Hi there! Thanks for reaching out about this!
Would like to better understand what you're bumping into! Have you been able to test it with something generic to see if this is a response to the moderation system flagging the input being used. If so and that isn't the case, please feel free to reach out to me via DMs so I can collect a bit more info about what's going on.
Looking forward to figuring this out!
Hey there! Thanks for reaching out!
When possible, please reach out to suno.com/feedback to flag this to the team! They'd love to know about your experience and any area where things can be improved!
Hey there! Thanks for reaching out!
Is this still occurring? If so, when you get a chance would you mind reaching out to me via DM when you can? Would like to collect a bit more info to better identify what's going on.
Thank you for drawing awareness to this!
DM sent
Hi there! Thanks for reaching out!
Would like to better understand what you're bumping into! Are you changing the style of music when doing this? If so and this is still occurring, please let me know!
Additionally, may want to bring this up in the #📚┃suno-school channel. Lots of power users there with a ton of experience that may be able to help share some good guidance on how to approach this!
Lookiing forward to figuring this out!
Thank you so much!
Well, others have reported it too. It's this link that you have to click on twice. "Copy Link".
Hey there! Thanks for reaching out!
Is this still occurring? If so, when you get a chance would you mind reaching out to me via DM when you can? Would like to collect a bit more info to better identify what's going on.
Thank you for drawing awareness to this!
Hey there! Thanks for reaching out!
To switch from this you could do two things:
- switching to the tab beside it (see attachment 1)
- using the queue button in your play bar (see attachment 2)
If you would like alternative options please let us know via suno.com/feedback, we'd love to what would work best for you!
Thank you for flagging this!
I've been creating covers of the same uploaded audio clip on a Windows PC. After several versions, Suno starts creating versions where the audio gets muddy/muffled after exactly 30 seconds. This has happened before and once it starts, every version has this issue, it's driving me nuts (and taking up lots of credits). Tried logging out, no better, tried swapping browsers, same issue. I expect if I wait till later or tomorrow it might be working again, but I was wanting to work on the song now.
Hi, sorry for late reply. But yet, it's still occuring..
Don't be, thanks for reaching back! Just saw you DM'd me, answering back now!
hello, ive been couple days away and found out that Suno is updating the models. before i knew the process, i created an audio clip with extend feature with 3.5 model, i'm a free user. but Suno only generated 2 minutes song. tried several time the results still same. is that because the updating process? If yes, i will wait till 2-4 weeks as the team said in announcement section. Thanks
Jup same happend to me too. This is why I couldn't finish a song.
Same here @sand depot
I wasted easily 500 credits and literally erased anything that could lead to vocals at all and still they never stopped singing and it created another 4 min song each time.
hi
The create button became black even with text in the lyrics section. Also the archive button is where a circular button used to be... It makes my life more difficult...
Whatever they did to their new website, they ruined it. Everything seems out of whack now.
in the position of the archive button, we used to have a button that increased the styles suggestions.. It was very helpfulll. Now, life is harder
is anyone having the same issue ?
I'm not having the issue on any newer songs, or older songs, and I have 10k+ songs seems just this one (picture appears in the small thumbnail as well). Just won't change the actual cover image.
Figured maybe related to the contest or something but definitely borked
The Search function used to be able to search by lyrics.
Something up on the webapp? I have a pro subscription and it won't let me add vocals to a track O.o
I check the box to verify I am human and get stuck in an infinite loading loop. Can't access anything...
having an issue tonight with 4.5+ everything comes out as exactly 5:01 and cuts off
there also seems to be a couple issues with selecting personas. the modal only shows 5 and a half and you can't scroll down any further. then applying a persona has been hit or miss if it actually shows its selected or takes effect.
Hi there! This is AMAZING, glad to have found this tool - but hitting a bug Google tells me is common - it made a 2-minute song but after 1-2 listens now it's only playing the first minute again, as it did before I signed up and paid the first charge.
I've refreshed, signed in and out... that's really too bad, I want to share the full thing, now download for other uses;-.
I am getting nothing but country music and have been for several days. I tried creating a new workspace, using a song reference, using previous versions, and EVERYTHING comes out country. I can prompt it with only "dubstep" and it still throws out a country song... Am I missing a setting somewhere?
My Lyric text is pink even worst and each time I wanna change a word or so it doubles the section like a layer above it and you can't see anything anymore. This is just getting worse and worse and no one feels responsible and no really conversation with us. It is really disappointing so say at least. I really expected more from them.
Style box and sliders are greyed out on 3.5 and 4.0 settings today in Create panel.. Is that to be expected? 4.5 and 4.5+ seem OK. Apparently, Ive forgotten the layout and uses available with 3.5 and 4.0 i think. My bad.
Hi everyone. I would like to point out that since the new Suno web GUI was introduced, it is becoming very difficult to generate instrumental music. Especially, when I use "simple" mode and select "instrumental", it always (always!) adds lyrics. I downloaded the app to try working from there, but the experience is very different than the web and full of bugs. At a programmatic level they don't seem like bugs that are that difficult to resolve, so I expect some communication to appear as soon as possible, even just to show presence and seriousness towards customers. I wasted several credits this month, I don't intend to waste any more next month.
Welcome to the new Suno. Good was yesterday. Sad but true. I wasted aroun 500 credits and never got an instrumental ending of the song. He continued to sing over and over again and this for minutes not short fade out outros - no - 4 minute versions regardless how you direct and instruct the AI.
Sliders were introduced with v4.5 so they're likely not supported at all for older models (probably had no effect even if you could change them with e.g. v4).
When you say the style box is greyed out, which part do you mean? (I see you're editing the styles in the screenshot.)
I cant click the magic wand or move sliders on 4.0. Does the magic wand not work as well in 3.5 and 4.0? I guess im imposing the sliders should work because they are showing. I thought they dont show if they dont apply. My wrong assumption and 3 hours of sleep, then, I guess. 🤣
I was doing a quick improv-ed prompting to show the use of single prompting over using the magic wand for a users question in tech channel. So my focus was to include sliders if they were available. So I used 4.5+ and sliders as well.
Magic wand was also introduced with v4.5 since it's designed to handle more elaborate style prompts, so it's meant to take the old style "ingredient list" prompts and attempt to enhance them into something v4.5 is designed to handle. I think they used to be hidden if not supported by a particular model but I may be wrong.
I dont know anymore. Ha ha. Ill go with your theory and just assume theyre there for the tease, now.
Just checked on my free account which hasn't got the refreshed UI and the sliders and wand are shown there for old models. Seems like something that could use a tooltip of some form.
When creating a persona on mobile web, the public private toggle switch is below the screen forcing me to enter and exit landscape mode until it is drawn
Hey, so I am a premier plan user and when I select "Add vocals" on a track I generated, is pulls up the option to go to pro- plan which is a downgrade to the plan I already have. Might be a bug but i am not sure. Its not reading that I am already subbed
overall audio quality has been absolute garbage for the past month or so. so many artifacts and audio degradation. just wasting my money at this point
There's a trending bug and now this is the 3rd time this happened.
So my song Genuss-sama is now trending under English, but on global it somehow already dropped out.
Same happened to 2 previous songs, they only were displayed for 2 days then dropped out and only could be seen on English trending afterwards for a few days.
What's this b$£%& about ?
I have a song that refuses to change image. When saved, it defaults to the pink/red suno image. The image appears at the bottom control bar when its playing, but the library and the right side expanded view stay defaulted. Double checked with android, image is transparent/black like the link is broken.
propagation issue prevents selecting text near bottom lip area
The song generations have been complete garbage. Continuous issues generating covers, extending songs, applying personas. Songs are randomly blank and starting over from beginning, or adding miscellaneous sections, or adding crazy noises after about 1 minute, Persona's not applying, Started on Thursday and still continuing through today.
I teach using suno and this is happening on macbook pro web, and on PC web interfaces.
Ugh. Sorry to hear that, @ancient crystal I am new to Sumo, created an amazing pair of songs on first try when 'free,' but played just a minute, of course. Paid to unlock the two 4.5 versions (3.5 were fine but not as good!) - and it played once or twice, but not since, cleared cache etc. etc. - even tried in Firefox, same thing, plays only the first minute. BUT. I downloaded the Android app, and THERE it plays the WHOLE song (it's only 2 minutes anyway!) Have you seen any answers? I submitted a tech note to support, no reply. But I asked Perplexity about it - it said my problem is frequent and persistent. I was doing nothing fancy, and don't want to download it, I just want to share the full thing! I created another pair later and those play fine. So weird. (QUESTION: Can one find the creation prompts in the song interface somewhere? I could just "ask it again";-)
You try wiping your browser cache?
Yes, I cleared Chrome history - and as I said, the same thing happens in those 2 songs on the Firefox app, so I doubt it's my end.
Stuff I've created since the first prompt have been fine. And at least it plays on the phone app. Weird. Perplexity said it's a common problem for Suno users
Okay I have a wierd one, I got a generation that I love, but the problem I am having is that it completely skipped a verse and did the verse after twice in a row, I want to edit it and fix the verse to make it correct, when I go into the editor it doesn't show the original lyrics it shows what it thinks the lyrics were (example my 5th verse is actually written as verse 6 and verse 6 was written as verse six but the timing between the lyrics and what is shown on the timeline don't exactly match either.) where the actual verse ends and the hook kicks in is before the lyrics of the verse end in the lyrics list making it hard to select the exact section I am trying to replace. gonna try to muddle through it as I am close to being finished with this song, but I hope that maybe I can help any of the devs who might be working on the functionality of this editor with my example, if you wish to reach out to me I will share the song privately and you can see what I mean for yourself if it will help.
tried to submit feedback from the updates thread and the website wouldn't let me send the feedback. not sure why i bother with this platform currently. i only get good audio quality for a week or so after a new model releases and then the quality goes straight to the landfill.
I can no longer extract stems in Chrome, but I can in Safari.
@sand depot Sorry for the ping but you might wanna let someone know to check up on this. This may actually be peventing people who pay from using the features they pay or
Did someone break the "instrumental" button
if i use "basic" and "instrumental" it adds lyrics 100% of the time
if i use custom it doesn't
Hey there! Thanks for reaching out about this!
Sorry this is happening and for the delayed response. When you get a chance would you mind checking out these https://discord.com/channels/1069381916492562582/1406315874687782972 to see if something there helps?
After attempting those if the problem persists (as a temporary workaround) would you mind reattempting from the Library page if currently using through the Create page (saw an instance of that helping after these troubleshooting steps mentioned).
Will be drawing awareness to this on Monday. Thank you so much for spotlighting it. Please let me know if these help/don’t help so I can provide guidance if any other cases surface.
Please let me know if you have any questions and thanks for pinging me to this!
I know that there are not so many users like me who like creating VERY large pieces of music, so I don't expect it to be resolved, but anyway, I'd like to draw your attention to it. When you use extensions and create your piece fragment by fragment, it's very hard to get a full song when the duration passes 5 hours. The most I could stitch together up to now is 5 hours 27 minutes (after a few tries).
I can’t suggest what to do, but just wasted 200 credits because it’s skipping a chorus entirely after a verse and skipping to the final chorus. Most times it skips the instrumental drop and bridge as well going straight to the final chorus. Will post if I figure a workaround.
I went through every line within the lyric section, made sure that each line had no hidden formatting from the copy paste. So deleted space until line below moved to line above and hit enter… that fixed it.
Mike B and support have been acting like nothing's happening for over two months. I'm canceling my subscription, I have pieces ready to publish for over a month.
You support like farms, those who use bots, and those who make a "career" with follow-for-follows, not those who have been paying for 14 months and always put in so much effort.
And don't repeat the same old story about how to trend, how you need likes and views. I've been here since July 2024. You've made me invisible.
I agree it feels like it’s become a social media platform like IG except it’s not reels and stories, it’s songs. I don’t have data to support my theory but I would guess the vast majority of users are not interested in creating high quality music. So, I adjusted my expectations. The Suno platform is never going to be a viable option to promote my music or reliably reach an audience that would enjoy what I have created. There are some users who would appreciate what I put out there, but reaching them through Suno isn’t going to be possible unless I bring in big money from the music industry and buy my way in like I see a couple examples of. It’s not a bug, it’s just a cultural phenomenon coupled with commercialism and a normal desire for Suno to be profitable. Wish you all the best…
The Issue is it is not consistent. It starts strong and loses its magic on the way. Either the Audio quality starts muffled and gets better later on or the opposite around. Or the Persona starts as you want it to be but totally changes its tone and voice over the course of the song. Yeah and Artifacts. Ruined a lot of songs for me. Especially I created a Song part 1 which was perfect and then extended. After I merged them together all of the sudden the first part which was clear and perfect before had artifacts.
On the Create page, now that the "Bookmarked" filter is gone, the only place to see bookmarked tracks is in the horizontally scrolling bar at the top of the page. But the UX of that bar is pretty bad, primarily because the text gets cut off.
I have one bookmarked track right now where I can only see the first 3 letters of the title, and the rest of the title space is taken up by "v4.5" and "Full Song" badges. Only the first 2.5 words of genre tags are visible also.
Restoring the Bookmarked filter would be best IMO, but if we have to use the top bar, please fix the text limits.
When I cover a song, the music is very irregular and drowns out the singing voice. It causes earaches.
Suno is again completely borked, it cuts off songs OVER AND OVER what a hot mess, and they pretend its all good and ignore support requests.
I constantly have good songs end during lyrics. Where it could have just added another 20-30 seconds to finish out the song. Created 100's that do this. 1 out 50 will be a solid finished song.
Hello, I try to extend a song. I just want to change a bit in the middle and end with the same chorus as before, so I edit the lyrics to achieve that.
At the moment SUNO is completely creating it’s own extension with new lyrics and different style than my prompt….
I think it’s only that way, when songs have lyrics. 🤔
This could be a nice new feature like „surprise extend“, but it’s not as expected and I need my CLASSIC „extend“ back to edit songs as usual, please 🙏.
So fun wow this morning:
- Searching for songs in the library isn't working properly (or possibly at all). I'm having to scroll page after page to find old songs that I want to remaster. Search WAS working yesterday without issues
- Can't create a cover this morning at all. Every attempt ends with two windows saying it stuck while generating and no credits were used
- Can't use the "Remaster" feature. It flashes like it's going to do it for a split second, then no song appears in the Create or Library section. Eventually, the "Stuck While Generating" banners appear.
neeed help
I am unable to 'like' any of my generations, the 'like' will not stick. The 'dislike' will stick, but not the like. Also the 'new' dot next to a new generation will not permanently clear either. When I refresh the page, it comes back. The 'like' issue is present on both web (firefox/brave) and android.
WTH happened to the "Audio" Cover function. It is terrible. Normally the AI really sticked to the Audios Melodie but now it is creating more or less what it wants. Like if the Audio has no impact at all anymore. Really this is just getting worse each day. Today was the worst producing day so far. Literally 99% was trash.
Still can't change out song Images. I can edit song titles, descriptions, everything else, but it refuses to change song images. (For now I'm getting around it by doing it through android, but it still remains bugged for PC/web)
Hi everyone, I am facing massive lag as of late? Anyone else have this problem or know how to resolve. I have cleared Cashe but still no luck there... updates seem to be causing massive delays/lag
For PC web browser (firefox/brave anyway), I've found that the longer a Suno tab is open, the worse performance gets. A fix I've found is just opening Suno in a new tab, seems to help a lot. When you start to notice slowdown, try that and see if it helps. For me, in firefox, clicking anything, editing song data, play/pause, scrolling the page, etc. - everything will get increasing delays to the point where it can literally take 10 seconds for anything to happen (now I do run a LOT of windows/tabs, and use many extensions, so that could be part of the problem for me). But reopening in a new tab helps me a lot.
You beat me to it
Yeah, when you're done Suno-ing for a while, close the tab, then open a new one next time you need it. Helps a lot (I'm using Chrome on an Android tablet and have the exact same experience, it's not specific to any particular browser or OS)
Problem with the new editor: I'm starting from a generation of a song I really like the style of and using it as my base. I want to add more lyrics and sections to this song in order to keep the singer/music/instruments. One main problem is that the lyrics in the new editor DO NOT match the lyrics. I am not able to edit them so I reverted to the Legacy Editor where I was able to enter all of the lyrics in the current version of the song and align it. However in the Legacy Editor I cannot seem to add a section with new lyrics so I switch back to the new Editor. The lyric fixes I made in the Legacy Editor do not transfer over to the New Editor. (Screenshots attached.)
It is really getting annoying that songs starts at a way lower volume and through the course of the songs it gets louder and louder instead of having a consistent volume. Consistency is a general issue with Suno especially since the new UI. Also vocals do not stay the same and change their tone throughout the song.
Browser performance is based mainly on how much you have in your cache. Try clearing the cache, not the cookies, and you'll notice better performance.
I'm a suno pro subscriber. Why does it keep popping up when I click on the function in figure 2 asking me to continue upgrading?
@sand depot
help!
Hey there! Thanks for reaching out!
Would you mind doublechecking a couple things?
-
that your filters on your library/workspace aren't set to hide stems
-
these https://discord.com/channels/1069381916492562582/1406315874687782972 to see if something there helps
If the problem persists, please let me know!
Hi there! Thanks for reaching out!!
When you get a chance, I'd love to better understand what you're bumping into. Are you using features alongside these generations like cover/persona/etc? If so, that may be why.
If not, please feel free to DM with a brief explanation of what's occurring and I'd be happy to look into this!
Looking forward to figuring this out!
Hey there! Thanks for reaching out about these things you're bumping into!
When you get a chance would you mind shooting me a DM so we can further discuss this? I'd like to better understand what's happening and see if I can reproduce this on my side.
Looking forward to figuring this out!
Hi there! Thanks for reaching out!
Unable to reproduce this currently. Would you mind checking out these https://discord.com/channels/1069381916492562582/1406315874687782972 to see if something there helps?
if the problem persists please let me know!
Hi there! Thanks for reaching out about this!
When you get a chance, would you mind checking out these https://discord.com/channels/1069381916492562582/1406315874687782972 to see if something there helps?
If the problem persists please shoot me a DM and we can work together to see if this is something we can figure out together!
Hey there! Thanks for flagging this!
Testing on my end now, to see if this can be reproduced on my end!
Update to this: was unable to reproduce this on my end, would you mind trying these https://discord.com/channels/1069381916492562582/1406315874687782972 to see if something helps?
If the problem persists, please let me know!
Thank you for reply! Here's the result when using the magic wand. There is no "automatic lyrics" feature anymore seen for me. Still i can't find it since these days.
anyone else cannot login via web?
I cant login too, thse buttons are very laggy or opens after clicked 10 times
A connection with google account doenst work for me
-> timeout
@peak cedar @uneven sedge I don't have this problem at all. Which login option are you both using? Apple, discord, facebook, google, windows or your phone number?
now is working thanks
So you can normally login with ALL? I mean, mine is only attached to my google account.
What login option do you normally use?
yeah google
Okay.. so that works perfectly for me. Are you on your phone or PC?
PC but now is fine i logged in with no problems
Has anyone else noticed that STEMS they have created got disconnected from their songs? I mean ALL Stems ever created. I have had hundreds of stems disconnect from the songs, so now I can't download them easily in a Zip file. I would have to go through my Library and download one piece at a time.
It was on PC / Chrome
Its working now 🙂
Is anyone else getting stuck at create
I'm not sure if this is correct right place to report this -- I already tried DMing "the other Mike" -- yet a number of us creators have had our remixes for the last two contests 100 per cent shadow banned from any visibility whatsoever on the homepage, due to simply using the original song's explicit lyrics. Thanks. P.S. If you're one of these people, please get in touch -- I am collecting the restricted songs on a playlist that I will send in to support.
@vague needleIt's happening to me too, did you manage to solve it?
It's happening to me too, did you manage to solve it?
Awful UI update.
and still can’t fix the Persona modal scroll issue??
Do these developers even use their own product???
No. They are too busy coding in bugs.
It’s unreal.
The web UI is struggling with playback, displays incorrect or inconsistent information, for example a song shows as mastered to 4.5 in Web, but on iOS it’s 4.5+
I just cancelled my Premier account. Can't deal with SUNO anymore. Support sucks, and bugs, and constant UI changes. Just trying to download my songs & stems now. And of course all my STEMS got disconnected from my songs. SUNO GOODBYE!!!
Last night I tried extracting stems from a song, dialog hung. Clicked it 2x more for a total of 30 credits, never generated. Tried again this morning and it's been about 7 hours, still doing this. Stems aren't appearing in my workflow when I disable 'hide stems'. I want my credits back and also, how do I make this work?
I had that happen a couple of times and Support did give me a refund on my credits once, and another time they didn't offer a refund. SUNO Stems is really buggy sometimes. I couple of my songs refuse to create stems, so I just use FADR, or FL Studio.
I've heard audacity will do it, too. Maybe i'll have to try that, then upload to create a new persona with just the voice.
never heard of FADR, didn't know FL studio would do it. Interesting
Fadr Stems is a free vocal remover, vocal isolator, key finder, bpm finder, chord finder, and midi maker. Upload any song and get your stems, midi, tempo, key, and chords in seconds. Fadr Unlimited is free, while Fadr Plus is $10 per month. Upload your favorite songs and turn them into something new today.
I can't scroll down on the persona pick list to see all personas.
now i need a second tab open to view personas in my list ... since i can't see all in the editor
This is why they should do a page structure for personas similar to the library system.
A single perpetual list can get buggy or laggy.
sounds good to me
I am a blind user. I've noticed I can no longer use the sliders in create, such as weirdness and style similarity anymore with my screen reader. Are there plans to fix this? There is a blind userbase and most us pay for memberships. Shouldn't we be able to use suno like everyone else? I'm not sure what caused it but you really should have people testing your site for accessibility. Please look into it I'm not able to create at this second
Hi Suno!
In macOS safari,
The new “pin/bookmark” button in “workspace” is a little buggy.
Sometimes it just won’t pin it.
Does it for a sec, then won’t stay.
Um, so I got the newly rolled out UI with something in the create screen, but I can't see it it's so small!
Why do the fonts on suno keep on getting smaller and smaller?
Can you Ctrl+Mouse Wheel to zoom in to make fonts bigger? Thats what I do (Chrome).
yes, luckily. But why not design the site to be readable to begin with? What is the point of making fonts so tiny?
I agree. Not sure. I get the feeling SUNO doesn't hire people to help with User Experience, UI, Testing, Support. It seems like the company is just a few people by the way they treat people. I cancelled my membership today. Can't take it anymore.
Sorry to hear that. They are good people, and they do try. I wish they would listen to what their users say and actually test rather than using us as guinea pigs with breaking changes...
it is not lettimg me add lyrics , I am a premier user , I would love if this could be resolved as I'm not quite getting what I am paying for
I put it in layout suggestions because I wasn't sure where it should go. But why can we no longer filter for bookmarked songs and why is there no more shift click to select multiple songs? I can learn to deal with the UI, but without shift click I can't even begin to sort and organize.
Was this intentional or accidentally left out?
Personas menu is broken - I have more personas downwards, but it stops here; It's super annoying
betcha it's the same broken routine which loads only the beginning of any track lists, user lists, playlists, etc., and won't show you the rest until you start scrolling down (i.e., if you're lucky).
Mine's been like that for weeks; sometimes it loads if you keep scrolling back and forth, sometimes it loads if you close the tab and reopen in a new one, and sometimes it doesn't load at all. It really is a nightmare. I get that loading only n items in long lists saves on traffic if the user doesn't scroll to the end, but n=20 is just way too low. At least make it a 100!
P.S. Ahahaha, I just tried it in the new UI, and I see what's going on--only 5 personas are visible, even though 15 are loaded. It's the scrollbar that's broken🤦♂️
You can go to your Library > Personas, and Favorite the one you need; that way it'll at least show up on the Favorites tab of the persona selection dialog.
Another bug if u use inspo then remove the inspo song the audio influence slider is still there even tho u dont have any inspo selected anymore ( please just reverse the UI update)
I'm trying to cover a song with inspo... This is what I get - create button does nothing.
Is it not possible to cover with inspo? If that's the case, then why would the UI allow it?
If it is, then fix the bug.
And please, please please......
For some of us, this isn't just a game where you can be ok with the tools breaking left and right every few days to the point we can't use them to finish our work.
Some of us have deadlines, are doing this for various real-life purposes, and even just if you're working on a song for fun, and SUDDENLY the tool breaks - it feels so awful to have to put things down unfinished - not because you want to - but because someone pushed a change without testing it.
Please test this stuff before pushing it out to people who are dependent on it in various ways.
As excited as you are to get stuff out.... please stop breaking what we pay for with our hard-earned money, time, and effort. And don't treat people like guinea pigs who didn't sign up for that. You have a beta and an alpha program - there, people sign up for that. And I hope you listen to their feedback.
But pushing stuff with so many bugs in production, to so many people, as pretty much a business practice - it shows disrespect to your biggest fans.
We love this. Please do better by us.
💗
Honestly I came here just to report that pinned items immediately disappear and won't stay pinned, but man there's a lot going on with the new update yeesh...
Previously, you could click on some position in the slider and the slider would move to that position. That's a pretty common UI pattern. Now, it seems you can only slide the sliders by clicking and dragging it. That seems like a regression - is that intentional?
All my songs keep getting chopped off using 4.5+ with a persona at anywhere between 5.18 to 5.59 most of the time it hasn't reached outro even. So much for those 200 credits
i cant see all of my created personas without searching, the scrolling is broken
The song editor should be in its trial mode and not consuming our tokens right now, bcoz the success rate is still below 5% in my case. Hundreds of tokens wasted just to change a 5-seconds part. 😭
Anyone else have web not recognizing your subscription when you try to use features? Mine keeps asking me to upgrade to at least pro - which i already have - i tried clearing cache, different browser and a different PC - everything else looks fine my sub isn't set to renew or anything like that x_X
Same here.
Can I just give you my account ID? Can you help me find out what the problem is? My account ID is “@swirlingquarternotes631
”
Ok, so saved prompts gone, no bookmark filter, no shift click... and then on top of all that infinite scroll is always a pain no matter what site it is on, and Suno is already a super slow and bloated site. Could we at least have a way to switch it on and off? I'm just going to give up on making anything for now. 🙁
The new UI doesn't allow me to open several Suno tabs in different workspaces. It opens whatever workspace was used last and refreshes to it immediately in every tab. It's not very convenient.
Hey i have noticed that the that the new formate is having trouble searching for songs when creating personas
I have now been kick out of suno.com with a message rate exceeded this is the url
https://clerk.suno.com/v1/client/handshake?redirect_url=https%3A%2F%2Fsuno.com%2Fcreate%3Fwid%3Ddefault&__clerk_api_version=2025-04-10&suffixed_cookies=true&__clerk_hs_reason=session-token-expired-refresh-unexpected-bapi-error&format=nonce
Loving the new UI so far, one bug the right click menu doesn't keep the song you are "acting" on selected.
i am having real issues ADDING instrumentals/Vocals
telling me i need to upgrade with annual pro and 3.2k Creds
all the other pro functions work
these two seem to have been perma flagged off
which means i am now stuck with a bunch of songs I cannot finish
Came here to report the same issue. New UI seems to have broken "Add ..." context menu feature for Pro and Premier subscribers
Why do I get a prompt to upgrade to a pro subscription after clicking the Add Vocal feature, when I am already a pro user?
For what it's worth, hang tight.
@cedar ivy this applies to you too. They just updated the user interface in a big way, and the devs borked up a couple of hooks when checking account entitlements. It will most likely be fixed by tomorrow, since it's not a very complex issue. Rest assured there's presumably nothing wrong with your account and there's been no indication that the feature is being paywalled or anything like that
I do feel your pain though, I'm in the same boat. You might try the mobile app but I can't say for sure if that would help. Couldn't hurt though
ok Thank you
No problem amigo, take care ✌️
oh i know there's nothing wrong with my payment. i mean its not my first update rodeo XD
@quasi trellis I am also experiencing the same issue. I contacted support and they blamed it on my computer...
Hi @sand depot @small shell ! I was doing some cleaning in my song library, trying to send several Workspaces to the Trash, but it's not working. Is this a known issue?
macOS
- Google Chrome version 140.0.7339.133 (latest). Deleted all site data and restarted
- Safari Version 18.6 (20621.3.11.11.3)
iOS
- Google Chrome version 140.0.7339.122
- Safari version 18.6.2
- Suno app - Workspaces not supported
I just tried to send an unused workspace to the trash and nothing happened. It's a bug. I held shift and refreshed to get a fresh version of the website and the workspace was still there,
Also the Exclude max characters section seeems to have been slashed in half or more which means covering old songs isn't working very easiliy
Thanks for checking. Bug confirmed then!
I can confirm this same issue as well. Clicking on "Add Vocal" opens the Upgrade Plan window, even though I'm a premier subscriber. So it's another confirmed bug.
@woven furnace Thank you for confirming that one as well, that is one of my most favorite things about SUNO and now I cannot use it. 🙁
Let's give 'em a few hours to polish the new UI. Best we can do is test as much stuff as we can and let them know if we find anything else. I'm sure they will fixit ASAP. 😉
yes
I've encountered this bug too!!!
We need help!!! I'm a paying user, yet I can't use the features properly.
Please have the official personnel fix this feature as soon as possible. 
Hi,
I entered a prompt with no one's name but suno said there was a person's name in the prompt.
Please help me soon!
My account is about to expire!
Thank you!
Best regards,
Hai
Probably a word that is also a name
pins don't work how they should since the ui update i have to reload the page to be able to pin. i noticed that yesterday allready. it is every time after i generated something
what was the prompt you have put in?
Yes sir
I use Vietnamese
that shouldn't be a name. else try with vietnam instead might be the filter that flags it because of some reason. weird is that it doesn't flag me for that same prompt. could also be that suno didn't like it in combi with other prompts
I can't make music if I change the content
Whenever that happens, just separate the word in two. Suno will still understand it in context. E.G.: Let's imagine there's a band called "The Elephants", and you are saying something like "drums sound like a march of a thousand elephants". If Suno blocks your prompt because of that, change it to "drums sound like a march of a thousand elep hants" and it won't censor it. Let me know how it goes!
Bottom line: spaces don't mean much for the model to understand what you're saying, so play around with that!
I use Vietnamese, so I cannot change.
Maybe it will mean something else.
Thank you!
Don't use title case ("Title Case") as it can interpret it as a name. try "vietnamese" (all lower case), and if that doesn't work, just write "vietn amese". Trust me! It will understand you anyway!!
I will try!
Thank you so much!
OK, I get it now. The prompt you wrote is in Vietnamese language, right?
I SUno is flagging your prompt, and you don't know what word is the problem, copy your prompt to a text file, And paste just half of it to see if it passes or not. You don't need to spend credits for that. You can use the "Style Prompt Re-writer" to check if your prompt will be censored or not.
The button doesn't work when you are using censored words. You can narrow down which is the problematic word by trial and error without spending credits. You need to have your prompt written somewhere else for backup, and do copy paste many times, but you will find the problematic word eventually, and then you can try the "split word" trick I told you before
I have plenty of credits. If you share your prompt here I can do that for you, even without understanding a single word of what it says!
Anyway, good luck!!
This is my prompt: Sáng tác Pop Ballad tiếng Việt về tình yêu đôi lứa gặp nhau ở làng quê. Họ nắm tay dưới ánh trăng rằm, chia sẻ ước mơ bên cánh đồng lúa. Cảm xúc dịu dàng, hạnh phúc xen chút bâng khuâng. Tâm trạng lãng mạn, ấm áp. Bối cảnh đêm trăng sáng, gió lùa qua lúa, ánh trăng lấp lánh trên nước, gợi sự thơ mộng. Dùng piano nhẹ cho intro, guitar acoustic cho câu hát, violin ở điệp khúc tăng cảm xúc. Lời tiếng Việt, giai điệu dễ nhớ, dễ hát.
Thank you!
@drowsy folio The problematic word is "trăng" and "trạng" (I don't know if they're the same or not 😅 )
@drowsy folio Try this:
Sáng tác Pop Ballad tiếng Việt về tình yêu đôi lứa gặp nhau ở làng quê. Họ nắm tay dưới ánh tr ăng rằm, chia sẻ ước mơ bên cánh đồng lúa. Cảm xúc dịu dàng, hạnh phúc xen chút bâng khuâng. Tâm tr ạng lãng mạn, ấm áp. Bối cảnh đêm tr ăng sáng, gió lùa qua lúa, ánh tr ăng lấp lánh trên nước, gợi sự thơ mộng. Dùng piano nhẹ cho intro, guitar acoustic cho câu hát, violin ở điệp khúc tăng cảm xúc. Lời tiếng Việt, giai điệu dễ nhớ, dễ hát.
Looks like there's an artist called TRANG in Vietnam 😉 That's why it gets censored.
🤣
@quasi trellis @thin summit @rare tinsel @woven furnace @red sage @north python
Thank you so much for reaching out and flagging this!
On new Create page I can no longer open 2 different workspaces 
Thank you for flagging this!
i just tested this same problem always reloads to the latest workbook
that is going to be very problematic
as in whichever was last clicked in whichever window
Thank you for flagging this!
@sand depot do you know if the auto lyrics option is coming to the new ui, was a great feature on the old ui
I also have this bug.
I'm also having a lot of lag. did you find a way to fix it?
Hey there! Would you mind explaining a bit more? I just want to make sure I answer correctly
sure, on the old ui on the lyrics tab on create, there was an option to either write lyric on just generate lyrics from a prompt with ai, that feature is missing with the new UI
it was called auto lyrics if i remember correctly
Okay great so when you click on Creative Boost (looks like a magic wand) feature, you'll see an option to select between Edit Lyrics and Write Full Song. When you select Write Full Song a pop up will happen. At the bottom toward the left you'll find the option to select between the different models. Going to add some images to help explain. Let me know if I misunderstood or explained it poorly
yes, i know of this, but its not producing the fantastic results like i use to get, i wish it did, but its not
Thank you for flagging this! If you'd like to DM some examples of what it did before that it isn't doing now and bit more on what you wish it was doing I'd be happy to share that with the team.
Also, have you adjusted the lyric model at the bottom left? Wondering if that could have something to do with it
i have adjusted models, i do think remi needs to be improved a bit, it mostly puts on 3 incoherent verses and chorus unlike classic
Suno has several issues since the update: it's not recognizing genres correctly, the personas are not working, the melodies sound flat, and it's turning Hard Dance into ballads. Also, the 'Add Instrumental to Vocals' function is no longer working
Thank you so much for reaching out about this. A couple of the things you brought up have been surfaced. Very interested in better understanding:
- not recognizing genres correctly
- personas are not working
If interested, would love to collect as much feedback as possible about your experience!
I paid again this month but this time I've discarded lots of songs 🙁
Many songs end before the end and doesn't follow lyrics properly.
I need the brazilian portuguese accent and I use that in prompt, cause I don't like portuguese accent, but many times it gets confused and instead of the style I wrote, it gives me "brazilian sertanejo style" which I never want, I really don't like this style.
I think that songs with no ends shouldn't charge again to redo it with end... It was not a prompt problem, but a bug.
I've been a Premier user for months and have created a lot of songs already. I make music in the genres of HandsUp, EDM, Eurodance, Hard Dance, and Hardstyle. The songs were always good, with beautiful melodies, and everything was always correctly recognized. But since today, the songs sound like Schlager or ballads, slow and without the typical genre bass, etc. The melodies are terrible compared to before (I was just making music yesterday!). The length has also changed from almost 4 minutes to 2:30 minutes, etc. I hope you can fix this quickly, as it would otherwise be a disaster for me.
I'm having a problem with the extend feature.
I had a song that sounded quite nice but had problems with pronouncing certain words.
Then I used the Extend feature and wrote down down the timestamp manually, included the line just before the extend timestamp in the new lyrics, but all the generated extensions skipped an entire section of the lyrics (ie. skipping the entire pre-chorus and instead starting in the middle of the chorus) for some reason. This problem kept on popping up throughout around 10 generations so I'd say it's fairly persistent.
I'm not sure if this is a bug or I made a mistake somewhere, but this is the first time in months that I'm having this sort of problem so persistently.
Thank you for this feedback and for sharing your experience. Will draw awareness to what you've shared about this. To better understand what's going on, this just happened alongside the UI change?
Yes, all this issues since today after UI Change, Yesterday i made a beautiful Track, today only ....
Looks like there's a new UI law/action where both magic wands can disappear momentarily when Lyrics/Styles prompt boxes are empty. But as soon as you type something they reappear. That can be confusing for most users (as it was for me the first time I experienced it 😅 )
Thank you for the feedback and drawing awareness to this!
What's going on now? Can Suno fix this? I'm dependent on this because my music has a specific style that I can no longer create, as everything sounds terrible. Or do we just have to live with it now? Could this perhaps be due to the transition from the 4.5+ Beta to the new stable version?
Hello, I see others are having a similar issue, my songs are getting cut off at 4:28 tonight. I'm using Brave from a PC. I've done a few using a Persona and a few trying Inspo and linking to another playlist of mine.
All the songs I made today with no ending (See both songs have same time), all of them discarded... And besides paying for extend because of a bug, now we pay for they to glue the parts too...
I guess I'll wait for solution. I just hope this month is not a waste for me 🙁
Hello, I have a problem with the Pro plan. I’m subscribed to Suno, but since the web update I no longer have access to the 'Pro' features. It keeps telling me to subscribe to a plan that I already have.
I'm also having massive problems since the UI Update. Especially the missing "Auto Lyrics" option on the "Custom tab". Please tell me this is a bug and the option will return.
damn y'all really messed up with this one didn't y'all lolol.
me too.I've been a Pro user for a year, but today when I wanted to use the Add Vocal function, I was asked to subscribe to use it, but I already subscribed
And I can’t find where the stem is.
Would you mind clearing your cache (both site data/third-party cookies) and reattempting this?
You're not the only one whenever I use persona it chops the ending of before or during outro
Page Numbers diseapear in "Create - Workspaces" section , it a nighmare you have to endless scroll and if you move from the page you have to start at the beging again , bring back the page numbers in Create - Workspaces' Please
It is still there but you have to press on the Magic Wand and then you will get a drop down menu
It's not the same though. I have to do this for each track and can't just generate many random songs at once like before
Why is there even an "instrumental" Button if it does instrumental now anyways if you dont enter any lyrics ?
press the " Simple" buttom on top of the lyrics box next to "Custom"
Yes Simple works but then I'm missing my own adjustmens like "weirdness" and "style influence"
it frustrating Suno do thing without any guidance or guide 😕
They just need to put Auto Lyrics back to Custom
like it was the whole time. In my case i needed exactly those combined settings
yup , they also remove the "pages " in work space , now you have to endless scroll and if you move from page you start right at the beging again , i know you can search but i more of less knew whick page certain song where , have a good day , i have my moan for the day lol
I know it is a bit of a task but you can use "Simple" get the lyrics and then paste it into "Custom" and from there change what you want to change , it hard work lol
Prompts are broken too. Before "Style" and "weirdness" adjustments were saved with the prompt. Now i have to adjust them manually again. This Update ruined almost everything for me
I'm sure they will sort things out over a few days
Seems like suno.com website has gotten a new look, however this doesn't work well with my screenreader. Now most buttons which were labeled with text are not, or at least my screenreader can't read them. I can't download, remix, like, etc. No idea if it is more visually appealing, perhaps it is, but please help, I've been using your services for over a year and never had this problem before! Ahh, also can't access the sliders responsible for weirdness, audio influence, etc. They were easily accessible before when I pressed tab and a collapsible list would appear where the parameters could be changed, now I can't access it at all 🙁
Gentle Men and Gentle Ladies. I am paying for the pro version (Pro Plan) monthly and tried to add vocals to an instrumental track and it keeps popping up with the you have to be on a pro plan to use this feature. But I am on a pro plan. I see other people are having issues with other stuff also. Any chance of rolling this upgrade back until you fix these issues so your paid customers can continue to use the old version until the new version is up and working properly?
Bug - The Persona list doesnt scroll down. It cuts off the list.
I pay money for unlocking features, i want to be able to use them.
It will be ages before they see or resolve this. For this kind of situation, you can actually contact them directly to their email. Usually takes a few days or a week for them to respond. At least they will say something.
It's at 4:45 for me, at least for the last eight songs, which is right at the beginning of the outro.
Thank you so much for reaching out about this and drawing awareness to what's going on! Looking forward to getting this figured out to provide a comfortable experience!
Thank you so much for sharing how this has impacted your experience! Looking forward to finding a solution that helps!
Since yesterday's update, I can't extend my tracks.
"An error occurred generating a clip.
An error occurred"
while I did the same thing with the same prompt and same text the day before yesterday and it worked
You've changed (and broken) covers
Up until yesterday, it was possible to cover a song, set Weirdness and Style influence to 0, Audio influence to 100, use a blank style instruction, and the output would be a near-exact copy of the original song. Often the only significant change from the original would be that the voice/vocal style would be influenced by that of the persona used for the cover (if any)
This was an incredibly useful tool because it allowed us to keep essentially the same instrumental while changing only the voice (helpful when Suno decides not to follow prompts about vocals or to just ignore the persona used, which by the way happens a lot, because no level of Style influence will reliably make the AI follow instructions)
Doesn't work any more. Cover version with sliders at 0/0/100, either with a blank style instruction OR an identical instruction to the original song, now consistently have major differences in their mixing and mastering, as well as shifts in structure or melody that reliably did not happen with this method up until yesterday.
The result being, we've now effectively lost the ability to switch to a different voice while keeping the same instrumental, unless we use an external DAW to do it. This is a huge problem for many users who aim for all their songs to sound like they're performed by the same artist, and who are now essentially forced to use external tools to achieve this where previously it could be done entirely within Suno itself
@sand depot Still have to click on "Copy Link" twice when going to Share. Is this ever going to be fixed? Others have reported it here as well.
Hey there! Thanks for reaching back about this!
Which browser are you currently using?
Thanks 😁
Safari - it happens on other browsers and devices for me too. It was working fine until the changes on your website.
hello I have more persona, but I cannot scroll down to the bottom..
Thank you for flagging this!
I've flagged it before as have others. 🙁
This happens to me too. I have to "Search" them instead.
The auto-lyrics feature has changed, I like the new changes. I would still like the choice between auto-gen lyrics during creation or actual lyrics as it was previously. I do like the new selection feature, each has it's place. Thanks.
Also, bulk downloads would be nice.
Currently having issues with the extend feature on web.
I have tried in every browser I use (chrome, brave, arc, zen, dia, edge) all to get the same error.
When clicking create on an extended audio I uploaded (which is just a chord progression I made so no chance of copyright issues) I just get an error at the bottom of the screen. (see attached screenshot)
This first occurred yesterday when the new UI update was pushed, and 24 hours later I still have the exact same issue. Not sure what's gone wrong but it's extremely frustrating.
I have more than hundred of them, I remember by picture. forget the keyword to search 🤣 🤣
also cannot click Pin icon to put at the top of inside project.
If you are on a new Create page this button does not work.
Suggestion: Create a toggle button inside [Advanced Options], or where it was if you prefer. [Lyrics:Area] as it was with a higher character limit ,if possible. Thanks! If you can make the toggle stick after refreshing that would be great. *I've lost a few credits.
The editor does not work for me...already burned lots of credits in vain...re-generating a selected section, actually replaces more sections of my song...this is crazy
I take it this "new and improved" layout was never seen by anyone resembling a beta tester.
ive been frustrated far too long with suno to not be negative. its like they rush every single update.
i got it to work, just remix/edit as cover, and from the left panel switch to add vocals or insruments.
The feature works, but it's broken in the place we're trying... Hopefully, they'll fix it soon.
i got it to work, just remix/edit as cover, and from the left panel switch to add vocals or insruments.
The feature works, but it's broken in the place we're trying... Hopefully, they'll fix it soon.
Is anyone else still experiencing lyric issues with video generations? cuz they still severely overlap each other!
And I can't regenerate the videos anymore either???
@sand depot Hey everyone! About the Add Vocals / Add Instrumental issue via Browser, It's not happening on my iPhone. I can use both features with iOS Safari and iOS Chrome. It's probably also working via any browser on Android Smartphones as well (Looks like only the Desktop website for suno.com has this bug)
Oh, and all the Advanced Options are now available on mobile browser (Create / Custom Window).
Not sure if this is old news, but just in case...
Hey folks, I’ve been running into some issues with the persona selection on the web app lately (started a few weeks ago).
When I click +persona, the list cuts off — scrollbar won’t let me see all my personas.
Search is broken:
Typing “T” → nothing.
Typing “To” → wrong or no results.
Typing “Tom” → still nothing.
Only when I type the full “Tomm” does the persona show up.
This makes it pretty hard to manage personas if you’ve got many of them.
Screenshots attached for clarity.
👉 Anyone else experiencing this? Or is it just me?
Same problem here. It's been around for a while and a lot of people have pointed it out but still waiting for it to get fixed
Actually it seems the extend feature is completely broken for me and just ignores my audio (key and bpm) on the rare occasion that it actually generates. not sure who else is having this issue. This completely destroys my workflow.
The desktop UI is completely broken after the update. What used to work perfectly was “improved” — but it only made things worse. It often feels like changes are made not for real improvements, but just to maintain budget and create an illusion of hard work.
There’s an old but very true saying:
“If it’s not broken, don’t fix it.”
This should be printed and hung up in the UI department as a reminder.
This isn’t the first time that in a major production branch the UI has been messed up so badly that it’s physically impossible to create anything — 90% of the options are gone, and making a single song is now a struggle. It’s really disappointing that these “improvements” get in the way of creativity and productivity. Extremely disappointing.
I'm a blind screen reader user and a paying Suno subscriber. Since the recent UI update, I can no longer access key features like the weirdness, style influence, and audio influence sliders. These controls are now unusable with screen readers, and some buttons are unlabeled.
The platform was accessible before — now it's not. This is a serious accessibility issue and a barrier to blind users like me. I’m asking Suno to fix this and make the interface screen reader accessible again. I’m happy to help test changes if needed. If this isn’t addressed soon, I’d like a refund, as I’m currently paying for a service I can’t use.
Accessibility benefits everyone. Please do better.
Dear Suno Support Team,
I am currently subscribed to the Premier Plan, but I am experiencing issues with some features since the new update .
I am unable to use the Vocal Add option.
As of today, the Auto Vocal feature in the lyrixtab no longer appears in my browser.
Could you please look into this issue and let me know how I can resolve it?
god suno what have you done
what is this new ui
keeps deleting all my lyrics and prompts
@sand depot Thank you so much for bringing back The Generate Video button ❤️
I've been wanting to do a Public Domain Poetry album, taking poetry that is out of copyright, and putting them to song.
I'm trying to do Poe's The Raven, which is in Public Domain. It is rather long, at 9600ish characters. Suno accepts 5000 in the lyrics box. So I ran it, it produced about half of that 5000; so I Extended it, with the remaining lyrics, and it gave me another small portion, leading out to 2:11, and repeatedly did 2:11 for multiple tries of Extensions because it slightly changed the voice of the first part. I finally got an extension acceptable, and combined that, then ran another Extension to try to get more of the lyrics that I put in. Again, a bunch of 2:11 partials. So I combined on an acceptable one, and Extended again....now it's suddenly giving me copyright claims, on something that is PUBLIC DOMAIN.
Bugs I'm complaining about:
Extensions being short
Needing to do several extensions to get a song that is under double the character limit listed
All characters usable in the text box are not being generated in the song
Not maintaining voice exactly across Extensions
and that Personas are still recreating the same tune! ugh!
what happened with the new ui update there are a lot of buttons missing some songs do not have the publish button any more
Yeah it flags some public domain stuff as copyright, less-well-known stuff sometimes works though
I couldn't get The Raven to work either, but it did A Dream Within A Dream (also Poe)
Just saying the advertising for pro is songs up to 8 minutes yet if it your adding lyrics to a persona you're getting no more than 6 before it's abruptly ended.
While covering, morphing of vocals into instrument solos and vice versa is worse than ever.
It was cool for Shpongle, but nobody wants really wants that...
When I type in the styles prompt, it likes to hijack my cursor and place it at the bottom mid-typing. That's really really obnoxious.
So... it seems the remix feature was removed? And can't auto generate lyrics like before?
Not really happy with this new update and tbh, it's making me want to cancel my monthly until something changes. I use to be able to remix and song and have it make wonders, I use to be able to make instrumentals and have it auto generate lyrics for it and make wonders, now I can't do either of those.
+inspo playlists not fully loading when covering own songs
Description:
When trying to cover one of my own songs and adding one of my playlists via +inspo, only 4 random songs from the playlist are shown. After clicking Create, nothing happens.
Expected:
All songs from the selected playlist should appear
Clicking Create should generate a new cover song
Actual:
Only 4 random songs appear
Create button does nothing
Notes:
This used to work before the last update and is an important feature I miss.
All they do is ruining other parts which worked instead of fixing anything or god forbid finally improving something.
Honestly people are paying for this and you do your experiments in the back and we got ruined songs, lost credits, lost time, new bugs over new bugs again and again. And literally nothing improved so far within the course of a week now only got worse with each day. Instead of testing everything out within a small group of people within the company on a separate server before you change something, we instead became the test subjects unwillingly.
And to be honest, I really felt in Love with Suno and it brought back joy and also light into my life but lately I am just deeply disappointed how everything is handled or not handled. Not communicated and done overall.
add vocals may be clicked now HOWEVER it's not functioning correctly.
It's not generating anything in conjunction with personas at all, and not giving an error, just empty clicks
it works in conjucntion with inspo though, but this if intended is a massive nerf to your new feature
nvm it just removes the add vocals feature...
seems intentional to separate each tool and MAKE them useles??
FIX this thing guys !! 1year later same issues. Pages keep reloading themselves…. On iOS web app: duckduckgo.
Please put the auto lyrics function back, it was sooo useful. @sand depot
I also get the notification that I need to upgrade, even though I have the Premier Plan.
Hey there! Thanks for reaching out!
When you get a chance would you mind trying out the https://discord.com/channels/1069381916492562582/1417459233544339537 to see if that helps?
If the problem persists, please let me know!
Hi there! Thanks for flagging this!
For awareness, this action can be selected from within the Library or Song pages. Thank you again for bringing this up. Would this be something you'd like to have access to from within the Create page?
Hey there! Thank you so much for reaching out about this!
Great suggestion! When you get a chance, would you mind reaching out to provide feedback via the platform? That would be the best way to streamline feedback directly to the the team!
To do so, when on the home page, please go to the bottom left where you'll see the option More from Suno. Select that and and a pop up will occur where you can choose to select Feedback. Once selected you can follow the provided steps to send us everything from bugs, concerns and ideas on how to improve the experience.
Hi there! Thanks for reaching out about this!
Would love to better understand all pain poiints you are experiencing with this. When you get a chance, would you mind reaching out to provide feedback via the platform? That would be the best way to streamline feedback directly to the the team!
To do so, when on the home page, please go to the bottom left where you'll see the option More from Suno. Select that and and a pop up will occur where you can choose to select Feedback. Once selected you can follow the provided steps to send us everything from bugs, concerns and ideas on how to improve the experience.
Additionally, feel free to DM me directly with any thing you're bumping into as well if that's more convenient!
Thanks again for drawing awareness!
Do you have anyone testing for screen reader accessibility. Me and several other blind users are finding it very difficult to use create now. Eerything has turned to unlabeled buttons and the sliders to control wierdness and similarity are not usable with out messing with it or sighted assistence. Is there any plans for that? If suno's hole thing is everyone can create music, don't break it for those who can't see. We know we already won't be able to use studio so at least don't make it so we can't create either?
It won't let me generate it keeps saying a system error has occurred
@sand depotCan you look at what I had said?
He just addressed this.
Hey there! Thank you so much for reaching out about this!
I'm David, a team member with Suno.
If you're up for it, I'd love to connect you with a team member and set up a time where we can chat about some of the things that are surfacing with the new UI that could be improved to make your experience with Suno better and more comfortable!
When you get a chance, please let me know if this is something you'd like to do and I'll reach out to you via direct message to get the ball rolling!
Thank you again for drawing awareness to this!
Absolutely, catching up now!
@strong minnow Thank you for reaching out about this!
This isn't the exact thing you're pointing to, but instead a useful approach to help. When you click on Creative Boost (looks like a magic wand) feature, you'll see an option to select between Edit Lyrics and Write Full Song. When you select Write Full Song a pop up will occur. At the bottom toward the left you'll find the option to select between the different models. Going to add some images to help explain. Let me know if I misunderstood or explained it poorly.
i understand this may not be exactly what you are referring to and would like to invite you to reach out to our team directly to provide feedback and interest. When on the home page, please go to the bottom left where you'll see the option More from Suno. Select that and and a pop up will occur where you can choose to select Feedback. Once selected you can follow the provided steps to send us everything from bugs, concerns and ideas on how to improve the experience. I attached a little video clip so you know what to look for.
Hope this helps!
Hey there! Thank you so much for flagging this!
Hi there! Thanks for reaching out about this!
is this still occurring? If so would you mind trying out these https://discord.com/channels/1069381916492562582/1417459233544339537 to see if that helps?
If the problem persists, please let me know!
Hi there! Thanks for reaching out about this!
is this still occurring? If so would you mind trying out these https://discord.com/channels/1069381916492562582/1417459233544339537 to see if that helps?
If the problem persists, please let me know!
Hey there! Thank you so much for reaching out about this!
I'm David, a team member with Suno.
If you're up for it, I'd love to connect you with a team member and set up a time where we can chat about some of the things that are surfacing with the new UI that could be improved to make your experience with Suno better and more comfortable!
When you get a chance, please let me know if this is something you'd like to do and I'll reach out to you via direct message to get the ball rolling!
Thank you again for drawing awareness to this!
Hi there! Thanks for reaching out about this!
is this still occurring? If so would you mind trying out these https://discord.com/channels/1069381916492562582/1417459233544339537 to see if that helps?
If the problem persists, please let me know!
All the credit goes to the hard working wizards in the background 🙌
Hi !
I've lost the habit of commenting on Suno for several months now.
However, this time, with the change in browser interface (one wonders why?),
I still notice, as with every modification, even a minor one, that everything is being called into question,
including the usability.
But beyond that, the very essence of the structure, the application of style, genre, mood, etc.,
is practically all being reset.
Nothing reacts the same as before...
Very disappointing!
Hey there! Thanks for reaching out!
To add a little insight on why this is occurring, the Inspo feature works best with four songs or less! To utilize this feature most effectively, please create dedicated playlists with 4 songs that align with what you're wanting to create.
If you have any questions, please let me know!
Hey the real 1mmojunkie! Thanks for reaching out about this!
When you get a chance, would you mind reaching out to provide feedback via the platform? That would be the best way to streamline feedback directly to the the team!
To do so, when on the home page, please go to the bottom left where you'll see the option More from Suno. Select that and and a pop up will occur where you can choose to select Feedback. Once selected you can follow the provided steps to send us everything from bugs, concerns and ideas on how to improve the experience. (adding a short clip to add visual context)
Additionally, if you'd like to send me a brief message about what you're bumping into with some song link examples, I'd be happy to pass this forward so we can take a closer look.
Thanks again for drawing awareness to what you're bumping into!
Hey there! Thanks for reaching out!
Is this still occurring?
Hey is there a current known issue with personas? I'm trying to generate a persona from a 4.5 song and when I fill out everything and hit "Save" it spins for a couple seconds but then nothing happens, and no persona generates - it just stays on that set-up screen. EDIT: turns out there was an error with an artist name in the description, but this was hidden under the persona set-up UI so it took me a while to see it
EDIT 2: I can't put in any description without triggering this error: "Description cannot contain artist names." I've tried half a dozen, without any artist names. Think this is a bit too sensitive.
Well, good UX practice says that if it can't be used, it shouldn't be there! 😛 Yes, I've already learned that I can open it outside of Create. I wanted to open the queue to access the 'Play next song' button. Sometimes I create more than two songs, start playing them, and then do something else while wearing headphones because I just need to judge whether they're OK or not. Ideally, I want to play four songs in a sequence. I couldn't achieve this, but if I enable it on another page, it works as I want it to. It's just a matter of accessibility of this button on this page. Either provide a way to open the queue, or remove the button. 🙂
I don't see how it's possible to create with personas currently...unless I am completely missing something with the new Create UI. I can see it attached to the song on mobile Create screen (browser not app) but not on desktop
Completely agree, last thing we want is to create a confusing experience when using Suno --eg buttons that are viewable on a page but don't result in an action. Thank you again for flagging this, looking forward to figuring out a solution that provides a streamlined and comfortable experience! Also, thank you for the feedback on how this would help compliment your workflow! That helps a ton!
Thank you for flagging this, will test this on my end to see if I can reproduce it.
If you'd like to in the meantime, please check out these https://discord.com/channels/1069381916492562582/1417459233544339537 to see if this is something that could be remedied on your end. Sometimes clearing the cache (site data/cookies) can help.
The Remix/Edit > Cover, Extend, etc. options on a song details page appear to be non-functional. Clicking them does nothing at all. I have to find the same song in my Library and use the menu option from there to cover the song
I understand what you are referring to. Why was the auto generated AI feature removed? Before you didn't have to do any of that. You just had to click either "Instrumental" which made sure there were 0 lyrics or you could click a wand that auto generated lyrics without having to type a prompt or anything. Why? That was the absolute best feature.
Can you connect me with a team member that I can actually sit down with and talk to as well? I'd even be down for a voice chat with you or whatever is needed.
I have tried these, and nothing has changed, the videos Suno web generate aren't Okie, it badly overlaps together and I don't know what to do at this point... I can send the links but I don't have no way to send any of the videos. I can't find the re-generate the videos either!!!
yeah no problems
It's been a few days with this UI update and I dont like most of it.
- Basic problems exist for just navigating - bars are too close. Generally all the UI elements are janky Chrome or Firefox.
- Bookmarks (useful) no Pins > dont even work
- More bad UI choices in Create > I cannot even view most of the Styles properly anymore that box is too small and yes my styles are complex.
Everything looks unpolished, unprofessional.
Archive this update and rollback... And I see where most of the time is spent, but that for another time because it has nothing to do with creation and editing.
I have some trouble making song in Bahasa, since v.4 until v.4.5+ the problem still the same thing. It's about the pronunciation.
The way it speak words with C sound like K. And words with E supposed be read like é. And with this bugs it will change the meaning of the words.
You can resize the style and lyrics box. Just grab this and drag down
Help!
Thanks, it worked okay once I omitted a description.
Hello, I am sending you this message because whenever I try to create a piece of music or a song, I always get a “system error” message.
Would you happen to know the cause, and could you help me to resolve this issue so that I can make use of the site?
Thank you in advance.
Hi, I posted in here yesterday. I'm an active VI user since V2, most of the time on Pro subscription. I'm also willing to help explain the situation more clearly, pls get in touch!
Update, everything seems to work fine again! I'll report if there are inconsistencies.
How long will Suno allow this "Muse in the wires" problem to go on? All of 2025? Perhaps next year too?
Hi, how to close this tab? It's really disturbing I can't read clearly the minute for the last track
Is it temporary issue or done in purpose that no more refresh for genres ?
It's much harder now to match music style with our expectations
Listen and Rank Error:
After 50 songs it always says:
"Error - Something went wrong, please try again later"
is that normal?
NONE of these buttons work when remixing another person's track, they can't be cropped or sped up. this means they have to constantly keep the track open for remix to work on it. this isn't a viable and helpful change. this virtually kills most of the collabs i can do..
only hitting the remix button on the song player works
This is by far the worst update you guys have done since Novemebr last year when i joined.
you Killed several features for me that i have come to rely on in 4.5+, nerfed others FOR no APPARENT REASON. i will message you David with a full list of nuisances that are simply stopping me from completing most of the tracks i had pending... it feels like the devs don't know HOW we use and rely on functions and just aritraraley turn things off
but this will be tomorrow. since i am now having to find workarounds to complete tracks that were going to take me 3 clicks to complete
Songs no longer accept custom images. They look like this now. https://suno.com/song/13c066ef-daf8-4611-a04b-58e918d3f546
The image only partially uploads.
The ONLY solution is to download the song, reupload, and then HOPE the image applies.
Thank you so much for flagging this!
Hey there! Great questions!
The few you asked in the first message are a bit out of my scope. I will collect what you have shared for sure, but please do use the feedback approach I previously shared to add an extra layer of visibility to how this has impacted your experience.
Connecting with a team member re: Please keep an eye out on the https://discord.com/channels/1069381916492562582/1290756014714519683 channel for opportunities to connect with team members to provide direct feedback. Very often there will be invites to set up sessions to better understand areas where things can improve.
Thank you again for reaching out! If you have any questions, please let me know!
Hey there! Thanks for reaching out!
I'll retest this on my end to see if it's reproducible!
Regenerate video re: When you get a chance please take a look at these https://discord.com/channels/1069381916492562582/1417459233544339537 when you get a chance. I've noticed that with the new UI shift, sometimes doing a quick cache clearing (site data + third-party cookies) can help!
Please let me know if the problem persists!
Hey there! How can I help?
Glad to hear everything is working much better!
Yes please, feel free to reach back anytime! Looking forward to ensuring that your experience with Suno is an enjoyable one!
Have a great day!
nah, after last update it's just worst 🙁
Hey there! Thanks for reaching out!
When you get a chance would you mind trying out these https://discord.com/channels/1069381916492562582/1417459233544339537 ?
Please let me know if the problem persists!
all bad things starts after last update so it's not equipment or tools problem but just Suno web
but then how would i make poignant protest songs such as this one
I cannot generate a Persona at this time either. Same issues you are having. I currently have 8 of them. Is there a limit to the number of Personas that you can have?
the auto-lyrics seems to have changed characteristics, and it is more clunky to use the new multiple step system
is not about lyrics but Styles and multiple options, which been reduced to just 20 with no option to refresh, sadly
Have tried everything mentioned and the issue still persists unfortunately
@sand depot I cannot delete this Persona or any associated clips. I've tried everything. Please help.
@sand depot
@sand depot
@sand depot Sent you a PM on here.
Remixing is not working properly with the new ui interface. i can only remix my own songs. i have used 3 different browsers all with the same result. i have confirmed with the original artist that remixing is turned on for the track. the only way im able to remix the song is if i go to their profile directly and find the song and select remix from there
@sand depot In looking through this channel, the issue deleting Personas has apparently been happening since May. With no resolve. Please delet this specific Persona from my account ASAP.
Doesn’t even work on mobile lol this is such a shame. I’ve spent decent money with yall. Literally the one feature I used the most
This has nothing to do with Personas. I'm trying to delete a Persona. @sand depot And yeah, as a paying customer all these errors are annoying.
Hey there! Thanks for flagging this, will reach back via DMs
Thanks!
Yeah dude was talking about my own issue not related to yours, but agreed these errors are super annoying and off putting as a customer
To reiterate if any dev can afford to actually take the time and figure out why this is happening:
-
I upload an audio of a chord progression I made
-
I select the extend feature
-
Add my styles and adjust parameters (weirdness etc.)
-
I click create and within about 5 seconds the clips try to generate and then I am hit with an error to generate for both clips.
This has been happening since the new update was pushed. As a full time producer and composer this feature was really useful to me and I have spent a lot on credits just using this specific feature alone.
Sorry @sand depot the issue persisted in chrome. I cleared cache and it was resolved so I guess it was an internal problem. Thanks for checking up on it
the remix to others on webversion restes to on when i want it off ... also i would of done the testing , but i dont use camera on lappy for security reasons
So then why are you hijacking my posts/replying to me? My issue of not being able to delete Personas or associated songs has nothing to do with what you're experiencing. @sand depot
Nonetheless, we're constantly told issues will be "looked into" but they're never ever resolved. Ever.
never tagged/replied to you in my initial post lol, i was posting a bug i was having too. If you scroll up you'll see that you replied to me first, chill out
Can't upload pictures, get always the message that it didn't pass moderation. Tried several pictures (without any sex or violence).
Cursor in both Lyric and Style fields jumps around apparently at random. Makes it incredibly annoying to edit/alter text there because the cursor unpredictably moves to the end of the last line for no reason, midway through a word
It won't let me generage songs, it keeps saying "A System error has occured"
ooo, may we see the picture?
can no longer use a published persona , clicking "create with persona button" available , wont show up in create list...
the new update is totally messed up
Yeah I don't understand why so many changes have been pushed, apparently without testing
F5 / Refresh Page is a good idea before you start creating with a new Persona.
same result
worked before the update fine
I do feel your fustration. I've been there, had that. I suppose you did try renaming the Persona to something that is very unique?
The Personas in the list may not show the one you want. If you type in the search box I find it will show you what you're looking for. However, if it's the first time of using that search tool, it may take a while for it to be found, especially if you have lots of Personas.
i got it to work now somehow
kept reloading the page
I'm new, so I'm not sure if I'm in the right place. Apologies if I'm not. I just got Suno a week ago. Love the app, but it won't recognize me on my MacBook Air. It asks me to upgrade. I did. It works on my Windows 11 desktop. Suggestions?
It would be useful to see what you uploaded.
I tried both png and jpg for the first one.
And for the other song.
Those two songs will likely never accept images.
I've spent about an hour trying to turn off "Allow Remix" but when I go back and check later its turned back on. Any way to turn this off permanently?
The size of the first one is 1241px x 1087px - an odd size to upload, Try square, 1087 x 1087. Other than that I don't understand what is the fault. If you are expecting the image in video to be same shape as you uploaded, then you need to suggest that the videos are compiled a different way, otherwise the video is by design.
No video, just still images.
You need to log in with the same method as you signed up. Which will be either a certain email address or with a certain phone number.
It doesn't give me an option to login. I'm already at the app and it knows my email on both computers. But one says I have updated and the other says I didn't.
E.g. these two pictures. Another user posted a similar problem ob another Discord server.
I have successfully uploaded these images to 2 of my songs. No issues. Here are a few things you can try to improve performance:
Clear your browser cache – this can help with slow-loading pages.
Close unused tabs or background apps – they may be using system resources.
Try a different browser – Chrome, Edge, or Firefox usually work best with Suno.
Restart your computer – especially if it’s been running for a while.
Update your browser – make sure you're using the latest version.
Thank you for your help. It just worked without me having to change anything in the images, i.e. without brightening them. I have uploaded similar images before and never had any problems.
I'm not an app fan, so don't use app. Try here: https://discord.com/channels/1069381916492562582/1372994443656957952 - although I wonder if you might have more success if you Sign out on the computer, Click your icon top left, sign out is in the drop down list.
Oh. Oops. Sorry
BUG: Add Image. Text not readbale in Light mode theme.
cant pin songs to the workspace anymore.
Lol everything was working like previously for a while and broken again, how? Isn't the UI stable for the same website?
Yesterday I was able to adjust a song's speed to 1.08x, but today I can't set the exact same song to 1.08x anymore. Since I already edited it offline and now a part is missing, this is extremely frustrating. Why is this happening?
I just figured out why this happens. It seems that whether you can select certain speeds, like 1.08x, depends on the size of the box on the website. Making the box larger or smaller can affect which speed values are available.
It would be much easier if the speed value could simply be typed in directly
Can we please go back to before this last update until this gets sorted out? Nothing works properly anymore. This should have been tested before release.
Mostly the player stops sporadically after one or several songs. Happens when I switch the phone's display off
so let's see if the bug report works. Here's the bug - there's a new remix contest, but the track to remix doesn't seem to be posted anywhere. Bugbot help?
All songs that I create that use Persona or Inspo are currently capping at 4:28. I did Refresh the page.
I did log out and back in, cleared my browser cache. Disabled my VPN, ad blockers, and extensions.Then, I restarted my PC and went into incognito. That didn't work. I tried Brave, Chrome, and Firefox. All the same.
Inspo is now broken. It now loads 4 songs from a play list at random. You can only remove them. And when you reload inspo, it does 4 random songs.
I used this to have consistent vocals and now its completely broken. 🙁
do not work shift multi select
I made a little 4 song playlist.
I was working on my 2nd rap album and I used inspo to get the consistency of vocals since persona's didn't work well for it. And now it all sounds so bad. I lost the vocals. I dislike it very much
Yeah, things are pretty buggered up
Hi, this works a bit differently in the Workspace than in the library. In the Workspace, you’ll see a small marker in front of your song. Shift should work, but unfortunately, you still have to click each song individually.
clicking on "open in editor" keeps opening the last song that was in the editor instead of the one on which "open in editor" was clicked on 😒
@sand depot Each day is getting worse and worse. Now you can't create anything anymore because it sounds so terrible. Nearly each extended songs is a mess (yesterday this part at least worked 85% better). It starts good and then sound drops like if someone is messing with the cables at a concert like have a connection issues: sounds gone, back, gone, back... and this in less then a couple of seconds back and forth. Suddenly the vocals get dull and mono only on one speaker or you hear knocking, stomping, like someone is Hammering at something totally out of context, clicking, ZZzzzz or what ever weirdness comes up and it has no connection to music or the song at all. Artifacts etc. the list goes on. It is like going back in time instead of having any improvements.
If you are lucky really lucky you get 1 extend out of 100 credits which has no issues. And I do not even say they are great but at least do not have any bugs, artifacts or weird sound issues in it.
seriously suno..wth have you guys done over there. you"fixed" something that wasnt broken, and broke it. absolutely unnecessary ui update.
Would love to collect as much as possible about what you're bumping into to ship back to find where things can improve (if you want to of course). If you're up for it, please send over all things that you wish were improved to me directly via DMs. Please do know that we all have the same goal, to ensure that the experience of making music with Suno is an exciting, comfortable and enjoyable process!
Looking forward to hearing from you, and just as much, making the experience better for you!
We want to version and all stuff from before that messy update
Hey there! K_Warz had mentioned that you brought this up. Thought this bit of guidance would be helpful to know: #🪲┃bugs-web message
@sand depot Hi David, I would like to set up a time to connect and point out the accessibility issues and some ways to improve the the site. You can direct message me and we can go from there. Thank you.
Since update PIN a song doest work
Create button is completely non-functional. Suno also keeps falsely flagging Personae as containing the name of an artist in the description when they clearly don't. And even while it was still working, it was generating garbled junk. Tried switching browsers, switching to mobile (even though it's vastly inferior to the web interface)... I love Suno, but it is so very busted today.
What exactly works since the Update? Literally all got worse.
BUG: Shift Selection Broken In New Song Interface.
The new song layout is nice, but it broke the ability to select multiple songs for deletion. You used to be able to hold space and select a range of songs, now doing that does not work. This is helpful if you've just listened to a group of candidates and they didn't work out and you want to delete them all. Now you have to hold cntl and select 1 at a time. Please restore the shift functionality -- it saves time.
BUG: once you put in trash one workspace, there is no way see it.
You guys forgot the workspace trash link into the new UI.
Anyone remember the old link?
It looks like you might be experiencing a bug! Please help us improve by submitting a detailed report.
Pro tip: If you have exact steps to replicate the issue, that will help us fix it sooner! 🚀
Use the button below to get assistance from a moderator who can help reproduce and verify the issue.
Bug Report Detected... yeah gook luck. There are many bugs since years and you guys never replied to my emails... aahahhaah
It looks like you might be experiencing a bug! Please help us improve by submitting a detailed report.
Pro tip: If you have exact steps to replicate the issue, that will help us fix it sooner! 🚀
Use the button below to get assistance from a moderator who can help reproduce and verify the issue.
<@&1082792303976001547>
🚨 User assistance requested for a potential bug report! [Jump to message](#🪲┃bugs-web message)
LOL
Just the first time Im using discord for a bug (I gave up by emails long time ago)
But this time it's a "block" bug
This is not a moderation issue.
Moderators can assist in keeping conversations friendly and offer suggestions but not alter things related to the model or how Suno is run, for this you will need to speak with someone from the Suno Team.
Oh I'm sorry, you are right. I just clicked the button "Ping Moderator for Help", but was my issue. Sorry
You said you did not email the bug. How do you expect to get a response when you do not email the people who can help you?
I said that I did many time, but I gave up because no reply. So now I'm trying by discord.
This is a new UI bug from the new release
I guess I will just wait, as always.
technically not a bug but i'm a little stressed right now. i just opened suno but it seems the interface has completely changed, and mostly buttons are not labellized anymore, i don't know what i'm clicking on. as a blind user, i struggle to find my marks again and i find this situation very frustrating.
I'd like to know that also....
where's the auto lyrics mode? i can't even edit the sliders anymore! please please suno team, i'm begging you, think of some accessibility issues before releasing a new interface. I'm using your services for a year and a half now and i'd be really sad to leave becasue i can't use it anymore. i'm not a composer and suno is right now my only way to create music
@sand depot has the dev team communicated what the ETA for either reverting back or fixing the newly introduced bugs. A few days ago, my personas worked and were quite amazing, but now they don't work at all. Is there a timeline or official response from the team on when this will be fixed?
Not a bug specifically, just a poorly coded DIV. The "Expand" button is blocking the text across the entire bottom half of the lyrics box (highlighted in red). It should just be a square and not a full width rectangle. Reason this is bad: you can't click text covered by it, on the full web app or in mobile. Looks like the reason for this issue is buttons that were removed in the new create layout, but somebody just deleted the button itself and not the containers.
As of today 9/18/2025 I'm not able to update Profile Name, Bio, or handle in the Edit profile section of both Chrome/Firefox in either normal or private browsing. When you type a new name or handle and press save, it just reverts back to what it was previously. I was thinking maybe it was a server side lag, but others with other issues are saying other 'buttons' and preferences are broken or reverting. Seems like some broken features with the latest update, but I'm unsure. I'd post a picture but it's of my real name and I'm not about that.
This bug also repeatable in Android 15
It seems that adding genres to your profile works fine as well as removing them
Oh I see what's happening. The "Instrumental" button is fading away the moment you start typing lyrics, but it's just a visual effect and thus leads to the problem I posted about above. Not a fan of that. It's okay to leave UI options on screen. The problem this behavior creates is that now if I decided to do instrumental instead I have to manually delete the lyrics from the box? But what if I don't know that? The "instrumental" option is just gone if there is even one letter in the lyrics box.
It's not against the rules to leave a checkbox on screen. If we want to make it vanish because it's covering other important UI elements, then a far better option is to not cover up any important UI elements in the first place. I can drag the lyrics box to make it bigger if I want now, and the "Expand" option is there. So why does the "Instrumental" selector need to rest on top of the input box anyway?
Hey again! It's David from Suno!
I'll go ahead and send a direct message so we can connect while I discuss this with the other team members.
Thank you again for offering to help with this!
Hope you have a great day!
I signed up for a SUNO PRO plan, received proof of payment under number 2603-9225, and it's already on my credit card statement, but access hasn't been granted. Emails are automatically replied to, and they don't resolve the issue. Could someone help me?
Persona creation does not work on mobile web, Safari, iOS 18.6.2.
When I click « select a song », there is a search bar that appears but I can’t type anything in this bar.
My previous song created with a persona are listed below but are shaded and nothing can be selected.
Also none of the « i » bubbles are clickable. Nothing happens when I click on it
we are all in the same boat. The personas appear to be dead in the water and no transparency on when and if they are coming back. Some type of big release and poor David has to take the brunt of our issues.
Hello, @sand depot now it won't let me download my music videos, and I've used the troubleshooting options. I'm using a Chromebook laptop. This is getting annoying now. https://suno.com/s/Y4Er9XsfE97VuwrN this is the song, the video won't fix... plus there is no regenerated button for me to fix it...
SOOOOooo: Every time I get a workflow that is utterly amazing and even start to teach youth and interested parties as means of sharing awareness. You guys keep changing key features that lets me customize the outcome of my music and work within my own studio. WHY CANT I SELECT A PERSONA ON A SONG ANYMORE?
The « open in editor » does also not work on mobile web
I can see personas in my library …but can’t access them for creating????
When you say you "can't access them" what do you mean? Like, on the create page when you click to add a persona, what happens?
No that's not the case. It's still there.
Just zoom all the way out to 50% in your mobile browser. Don't expect to be able to do much though, the way it's coded means touch doesn't work for most of the tasks you'd want to do in Editor. Even if you have a mouse hooked up to your phone it still doesn't work. Like you can't use the + or - to zoom in on the track. You can't reliably select lyrics or a section of the song other than tapping the section header to select the entire section.
There is no persona button available
Submit for the music contest is gone
There used to be one, now its gone
Used to say it next to the song to submit
And you're not in Simple mode?
theres publish but thats not publish for the contest, thats only for the public
Does anyone know if they are actively addressing these issues? Is there another way to get support?
Auto lyric mode? where it writes and gives you 2 versions of lyric to choose? Its moved underneath that button on Lyric box.
I just encountered a bug that caused one of my songs to corrupt
I tried to extend a song and for some reason the entire song got overwritten
Hmm, upon second look it was a geerqation with 0% weirdness
I believe they talking about the one where you didn’t choose, but you still had put in a prompt, and would get a coherent song structure
Sounds like Simple mode
Please revert back to the old UI until the new one is tested and fixed! I'm literally stuck, wasting days where I can't generate what I want, can't download, like, etc. I already reported this and for a while it was fixed, then back to this mess. I don't understand. Days are being wasted while I could use my Pro plan and I can't. Suddenly my screenreader is having to deal with unlabelled buttons all over the place!
Using a Persona is broken now. After todays update, now if your lyrics go longer than the original song from the person, it still shuts off there. And there were artifacts that caused weird noises in the music. I wasted 120 credits just making 1 song. I had to remove the Persona for it to work. https://suno.com/s/4P4p9lcHYqLjHlCx took way more credits than it should, the other versions sounded good except for the artifacts and abrupt cut off ending.
Unfortunately I think it was working excellent for one day. Now when I click this the video is generated AND downloaded. 🙁
it did that the whole time for me, so I end up having to download a video I'm just going to delete immediately >.>
guys anyone else having trouble with covers? I just wont give me decent result , just wasted 1000 credits and didnt get the result i wanted. before the update it was working almost perfect. Please fix this asap. Models working perfectly should be the first priority. Updates meant to be improving stuff not getting worse
Song titles are getting truncated with more than 40 characters when posting a hook video
When posting a Hook video and selecting an existing song, the title of the song will be truncated in the user's library above 40 characters.
So if the song title has more than 40 characters the rest of title will be removed. You have than to manual edit your song in your library to fix it again.
Currently reproducible, Web, Chromium
I have not been able to generate songs for roughly a week it keeps saying a system error has occurred
in the new update, the search function no longer searches descriptors, just song titles. Can we please bring back searching descriptors as well? It was so much easier than trying to remember random names of outputs.
I'm genuinely curious as to how so many defects were relased into production. Is this normal with their releases?
Please fix some bugs. Shift + multi-selection doesn't work.
If there are dozens, do I have to select and delete them one by one?
Yeah thanks. Editing precisely tracks is very painful/impossible on both mobile web (available but the UX is 🤪) and on the app (editing features are not available)…
Hey suno team. I just discovered the new payment form. While I appreciate you to now show the priced in non dollar curencie there is one thing that is a no-go and might even be illegal for my location (germany): the law requires you to show the end customer price. But if i hit the sibscribe button, your form puts 19% tax on top of the price formerly shown. I cancelled the subscribtion at that point. Please talk to your legal team to sort this out and make s proper order form.
Hey, so with the changes to the website interface the option to turn off autoplay no longer works..
@sand depot I feel that the multiple « things that need to be done » to edit a given track on MOBILE should be more like a funnel/process on probably 2 successive pages/screens rather than trying to put everything to do on one page. The space is too limited to make it work…
I have a strange bug with this song and the remixes. For some reason there are lyrics before the intro detected that are not part of the Lyrics I provided. Yet when i try to replace it, its on a totally wrong location where it thinks that the lyrics should be. (Screenshot of the editor, usually it should be everything that is in the beginning skit.) also lyrics on the left side cant be marked. its glitching for me.
Im on a m1 on macOS 26.0 (25A354) using google chrome as a browser.
No. Never was. And it seems never will be. Also told David it would be better to roll back and for the time being test the new UI on private Servers but not publicly with paying customers. Because more and more people demand it. Because there are too many issues. No response. And my persona also do not sound as the personas should sound like or did in the "past" (which was literally just a weak ago or so). And they are not consistent anymore the voice changes so much in just one song. It is just bad.
It’s a pity because I think that there are a lot of people eager to pre-test and provide feedback pre-release.
One thing I noticed with covering a song. Before you could use an Audio and write a detailed Lyric and Style prompt and it was for sure it will use the main melody of the Audio and include it into your song. Now that is not the case. The only way to use the audio file is to absolutely erase all prompts and ony include lyrics. Plain Lyrics without any description of the music at all. Sad but true. This limits our creativity a lot.
I can not use anything
@sand depot Sent you a DM!
Has anyone encounter the issue of a NOTIFICATIONS tab NOT CLOSING ? for whatever reason it only does it when i logg in. Any help would be appreciated
How do I turn on hooks if I turned them off by mistake from the author? I can't find any possibilities! Only an error when trying to go to the page with the hook via a direct link!
Bravo, designers! You have created an opportunity to disable hooks and have not come up with any way to re-enable them.
bring back the shift click to selection
I've been having the same problem don't expect them to help you
ok so maybe a dumb question, but I "saved" my lyrics, then accidental refreshed the page but clicking on something else and my lyrics are gone. But I did click the Save ribbon icon in the lyrics, so how do I get them back?
There use to be a + button that had your saved lyrics and styles
then just load them that way.
Did you guys move the + to load the saved lyrics and styles? or is it gone?
i cant create a persona based on a cover gen?
Anyone know when Suno Studio lands?
Suno is taking 50 credits for stems extraction, but dont load them. Any solution?
Stems load in Library, even if they don't load in the Get Stems box. So have you clicked OFF "Hide Stems" in the Filter list of your Library to see if they are there.
thanks!
i have had that for a month on a paid account
suno is useless
they just stopped replying
Anyone know where stored prompts live now?
Can't create a persona called Enthusiastic orchestra because it contains the artist name "sia". Is this really WAI?
All day, my Suno account has had errors generating music. earlier it said I have 50 credits, now I have over 2,150 credits but there's still an error generating music. I log in to my other profile I haven't used in months, 50 credits, it still says error generating music.
On mobile web. Tried to cover one of my own songs and it wouldn't let me move the sliders for weirdness etc. I hit create anyway and it popped up a message about how I could move them if I subscribed. I am currently a pro subscriber.
Also inspo seems to have disappeared. I usually see it flicker there before disappearing. Unsure if it was rolled back on purpose or if it doesn't register me being subscribed either.
@sand depot Honest Question: WHY do you even offer to add a description to your persona if you can't add anything of value because everything it set an alarm "This is a Artist name or some nonsense" - JAPANESE is not Artist name or a Person. And where is this an Artist Name anywhere?
"ethereal, folk-inspired indie rich in poetic, mystical, and religious imagery. The music draws heavily from dark pop, chamber folk, and old school indie, with strong influences from soul and gospel vocal arrangements, though the overall style remains distinctly indie and alternative"
And please make it possible anywhere in the future so that we can change the Icons of the "Workspaces" too. They look terrible boring. Not to customize them is really a bummer. Because they look all more or less the same coloration. It would be nice to change them as we can with Songs, Playlists and Personas.
Hi!
I am unable to delete workspaces. It is quite annoying as everything seems to be like Udio now, which I did not like. Is there a way to get the workspaces back to the page layout?
This new UI is something we all have to deal with. sadly there is no turning back. It seems that they want to insist on it even no one liking it. It is one of those weird stubborn moments no one can understand but sadly they are happening. Maybe there is a greater masterplan behind it but right now I am not seeing it.
Ah, thanks for the reply. Let's hope they fix it.
Why is video generation/video update after changed song details broken again?
It regenerates, but downloads the old video. Confusing
Remasters and full songs from extensions don't show up the workspace.
@sand depot I said it ones and say it again one of the biggest loss after we got this new UI is the absolut or nearly absolut destruction of the use of Covers. Before it adapted the melody of the used audio regardless how the sliders were placed or how detailed your prompts were and now it nearly always ignores the Audio especially if your Lyric and Style prompts are detailed. It is like if they completely devour the Audio and ignore it. It makes using Audio nearly worthless anymore.
You have to remove the Persona and reduce all your prompts to the absolute bare minimum like only Lyrics without any directions and commands for the AI and then only then you might get to hear the melody of your uploaded Audio you wanna use. Really heartbreaking whats been going on. Sad times.
someone has remixed a track while remix was off but as i now look most that was put on are now off again ..... the track has already copyrited material in so whos at fault and whats your legal position
i think the api of suno
(the hidden one....)
studio-api.prod.suno.com
is abit broken....
if i dont change the lyrics it gets still send as edit....
and processed as edit....
and rejected bc the limit of 5000 chars....
whats makes my song with 7000 chars either unchangeble or lyrics cut....
yes i checked the api request to try and check WHY i get an generic error....
respnse from server:
prompt to long
thats better then the web says Something did not work
bugfix idea in #💡┃suggestions-web:
#💡┃suggestions-web message
No one can
stored prompts
Too alike Enthusiastic Musicians Orchestra
typed lyrics into custom and saved it and there's no prompt to bring it back up.hit the bookmark looking button when typing, any ideas?
It's the button at the bottom left of the styles panel - see the message 2 posts above yours
I see that for the style prompts, it doesnt bring back the lyrics that ive saved, before this new update you could easily bring saved lyrics up
Ah! Sorry I missed the lyrics part 😅
Is this a glitch? cant get a answer anywhere lol
It looks like it's missing an option to load the lyrics so this does look like a bug to me.
least im not crazy. hoping its just a bug and they can fix it
Improve readability of the white text in light mode theme.
I cant buy more credits, even if I have money, I get this same error
You cant censore the word "bratty" from a style!
the line in the style:
A female pop vocalist with a distinctive, playful, and slightly thin voice with a bratty, confident edge
Bratty is a term, its a type of attitude, "he was so bratty," etc.
Use spaces inbetween the word, so that the resulting two words don't mean anything. The model will understand what you want.
- "bra tty" won't wok ("bra" has its own meaning)
- "brat ty" won't work either (for the same reason: "brat")
- "br atty" should work.
Try this:
"A female pop vocalist with a distinctive, playful, and slightly thin voice with a br atty, confident edge"
I changed bratty to cheeky in the end.
Good tips and I thank you for them, but I feel a word like bratty should not be censored out. Lots of artists have very common names, those should not be removed... Hoping this one is a bug
I ran into that same issue with that same word. Also "skank" is a common style of playing guitar in reggae music, but it was tagged as an artist's name.
You cannot click on this last line to position the cursor for editing text. You have to scroll 1.5 lines to do so.
this whole area is non-clickable for text cursor placement
Unfortunately it seems to be a deliberate bug. Anything that's an artist name, or an existing song title, or a lyric, has a fair chance of being blocked because of the risk of someone possibly using those to create something that would infringe someone's copyright
Which is a valid concern because people love to sue at the drop of a hat nowadays, and copyright law in relation to AI-generated content is still a bit unclear
BUT, the current level of restrictive does seem excessive. Given that one of the main selling points of generative AI is that it understands natural language, it's certainly possible to create a filter that can spot 'risky' words and then correctly assess whether they're being used in a way that might cause trouble.
If it could stop wrongly blocking public-domain lyrics that would be lovely too
So bizarre how ID3 tags work.. I can rename a song in Suno but there is still a mismatch between …
@rocky ledge I rename a file visibly, but the embedded metadata inside the mp3 — specifically the ID3 Title tag — still has the original name, so when I downloaded all 30,000 songs and play them, MacOS (and apps like Music and Quicktime and Finder Spotlight) prioritize the internal title over actual file name! This is why I keep seeing songs everywhere with names like “(Verse)” instead of the real names I give it!!
I went to go listen to music to get credits back and well nothing happened what do I do?
@rocky ledge
Not pertaining to Web specifically, but there does not seem to be a channel for general bugs. Over the past several days, about 85 to 90 percent of my results have had degrading audio quality after one or two minutes into the song. Instruments lose their texture, sounding hollow with odd echo effects and other issues. These are the same problems that existed in earlier versions but were mostly fixed with the upgrade to 4.5+. Now they are back and worse than ever.
I make music with mostly analog instrumentation such as guitars, snare drum, and upright bass in a blues style. I wonder if the model has been trained so heavily on generic studio-produced pop and rap that it no longer handles realistic percussion well. That seems to be where the problem lies. The percussion and drums start out fine but then sound progressively worse as the song continues. This problem began after your recent UI update. If it continues, I will cancel my subscription, because I have no interest in making the kind of music SUNO seems to be targeting. And it is simply too expensive to spend two-thirds of my credits on buggy, unusable results.
• Select songs in a workgroup to move
•move to new workgroup
•make new songs
•selected them & added to playlist and ALSO THE SONGS I MOVED TO NEW WORKGROUP GO INTO THE PLAYLIST… i cant deselect them because I moved them out -_-
Suno keeps ignoring the Workspace I choose before Create
Currently allowing me to make persons from uploaded audio.
Not sure if it’s bugged
🤣
I've noticed that sometimes, after extending and getting the full song multiple times, there is a very brief audio stutter at the 4-second mark. Does anyone know why this happens?
I've noticed that this stuttering sound occurs specifically when I extend an edited version. Is this a bug?
So I'm trying to finish up a song I wrote. I click extend. And all of a sudden the song has "Copyright lyrics" and all I did was copy and paste the lyrics from the song it already generated???
What's going on?! I can't continue my newly generated song because a window pops up about copyright infringement! What the hell! What are you doing there!
Did they remove the ability to have generated song come with auto filled lyric
Now I have to generate Lyric first
When I upload a song that I recorded and produced myself. I haven't released it on Spotify yet.
The Extend feature definitely has a bug. It seems to completely ignore the existing lyrics now and always ends up re-singing all the lyrics from the beginning.
ye, it's true, extend feature is totally unpredictable from the update! fix it!
I'm completely crazy..the songs are shortened in length, the cover instead of 4 minutes gives 30 seconds. at the same time, something goes away..does not follow the instructions. all parties are male and female..I spent more than 500 credits on one song..but I didn't get it as desired. begin to duplicate words and lines...mixes foreign words into the text..and much more...It's a nightmare...I can't give you any song...He's ruining everything....What am I paying for anyway...Reason with your AI
When logged in on my desktop, I can only have a 200 character style prompt. On the laptop, same account, I can do a significantly longer one
Check the model version that is selected.
v4 and lower only support 200 character style prompts.
v4.5 and v4.5+ support 1000 character style prompts.
On mobile web (Safari), the Extend feature works only every other time. Tapping the ‘Create’ button does nothing; I have to go back and run the extension flow again
Thank you very much, that was it
Credits are not added for 2 days with rank and listen….
Really wish Instrumentals wouldn't repeat the same song title over and over and over....on Simple, with a blank Custom tab, even changing the Song Description, and multiple generations give the same title! 🤦
on desktop app, where did the icon go in the styles to get more beats type
idk why there hasn't been a fix to 4.5+, but it's really disappointing considering i've paid for this and the quality has dropped severely, its like the equivalent of 4.0
now it sounds like ai music , as opposed to before where it actually sounded high quality and convincing enough to make you think it's a real song
I've noticed when extracting stems, when I download the wav file and open it, it's adding "silent bits" and then the music starts. It's really strange. every single stem is this way. at least they're "on time" with their silence ...
Hello everyone! I registered in suno 2 days ago. I'm on a free tariff. so far, everything is fine. I've done two generations. at first, after clicking the "create" button, a captcha popped up asking me to select several of the nine images. and if you make the right choice, the following message flashes: dismiss An error occurred, system An error occurred. I didn't break anything, I didn't insert other people's tracks into the song. now the captcha has disappeared, but after clicking the "create" button, the rejection and error message continues to appear. I would be grateful if someone could tell me how and what
@sand depot I haven't been able to generate songs for weeks because of this error.
Hello Suno!
In MacOS Safari.
The “pin” button on individual song generations isn’t working. I click it and it populate the top pen area for a split second and then disappears.
Doesn’t seem to be as problematic in chrome but still does happen.
I appreciate all your hard work!
Thanks
Shift+Click stopped working with the new UI, its jarring to select 50+ songs just to delete them or add them to a playlist.
Every generation I get now is massive degradation. Super frustrating. Last night it wasn't like this. Not sure what causes it now.
Im having issue creating in studio, new creations just spin amd take credits but dont spit out any new tracks
Hello, I'm new at Discord, really sorry for that.
Has anyone else encountered issues with the pin feature?
I'm having trouble because pins don't seem to be work when I click them.
I had the same issue too. It ruined a song entirely. This first part was already flawless and after merging it together with the extended part it got more than one mini stutter as you said already after seconds and continued on in my case. I tried to use other extended version and even days later but turned out the same each time. It do not know what is causing it but the only way I got rid of it was to make a "Remastered" and this was sadly not the same but there was no other way getting rid of it.
Fix the damn UI. Bookmarking is bloody broken
Danm! Since the update 4.5 I did not have this issue. Crazy that you guys have it today
I am having this bug since the update and the new interface, a few days ago
This happens at least with v4.5+. A trick could be to set the time from which to extend to an earlier second.
Fix the damn pin/bookmarks. Or revert to old UI. The new UI is a garbage
Hey there! Thanks for reaching out about this!
Would like to better understand what's going on here. Are you not able to generate at all? Or is this with a specific song?
Looking forward to figuring this out!
Is there an issue with the "Listen for Credits" feature? I've been ranking all weekend and still have 270 credits pending. And suddenly 0 tasks available, though it was around 800 tasks on Sunday.
Hey there! Thanks for reaching out!
This is currently being looked into. Thanks for flagging!
Thank you for flagging this!
HI here,
My UI is totally bug,
When I click to extend for my lyrics it either do not open, change lyrics, or disable lyrics.
Happening on Chrome and Edge
The instrumental button only appear when I refresh
Buttons don't react neither
Hi my website has been like this all day