🪲┃bugs-web

[ancient trout]

Yes and then opera

[inland moth]

Words such as Bratty is being filtered in 4.5 as an artist in style.

[elder mauve]

Any one having problems remastering or reusing promts mine are not work all of a sudden

[fallen thorn]

Song menu not appearing in Chrome
I tried to pass the message along internally so hopefully there will be a fix soon.

In the mean time, one workaround would be to hold down on a song entry (in Library/Workspace).
Holding for a few seconds should open the Desktop context menu where you had pressed (like in the picture here #📚┃suno-school message). Just hold down more towards the profile picture side

Alternatively, you can try in another browser. I know it works in Opera, unsure about other browsers (aside from Chrome which other users reported it stopped working in)

[elder mauve]

That whole menu is not working in chrome even report bug

It not work in other browsers

[left citrus]

Sorry about that, should be fixed now

[elder mauve]

Cool fast work 😎

[elder mauve]

Very impressive Z that was really fast I tip my cap to you 👏 👍

[fallen thorn]

What sign in method were you using? And can you provide some basic info about your device? E.g. generic phone model, what browser were you using, and were you on VPN?

Really the SSO and VPN questions are the most important ones

[acoustic sentinel]

For this device, it's a PC running windows 10. I sign on using discord. This does not occur using any other devices. Just this specific PC.

Chrome. Not behind a VPN.

[fallen thorn]

Should have known Discord was behind it XD
Try this method and please let me know if that worked: #📚┃suno-school message

[surreal jetty]

I keep getting songs that are 19~50a\something seconds long only .. using v4.5 no idea if this is a bug or a feature or

[spring heron]

I'm using my Samsung S23 Ultra (Android) Phone an just paid for annual subscription yet unable to download any content I don't even get that option, Anyone know why???

[spice violet]

Hi! I'm having an issue with the “Replace Section” feature.

When I generate a new section using “Replace Section,” it successfully draws a credit and creates the new section, but it doesn’t show up in the “Edits” panel, so I can’t actually apply the replacement to the song. The generated section just ends up in my library.

Any advice or workaround would be appreciated!

Thanks in advance!

[unique maple]

V 4.5 - I'm not able to save prompts. No reason given, just error says can't save prompt

[silver sinew]

There is a bug which causes this, but just in case it's not the bug, because I had this once before, make sure you're not filtering for 'liked only'

[spice violet]

I have all selected in the filter, so liked, disliked and unrated.

[spice violet]

Do you know if there is a way to fix or workaround to the bug?

[silver sinew]

Unfortunately not, maybe cropping it into a new version/copy might fix something but I didn't have it often enough to figure out a reason why it happens

[spice violet]

Thank you, I tried both crop and remove now but I'm only getting an error message that the clip can't be shown

[silver sinew]

Refresh, it will crop this is just a stupid error message, look into your library it will be there

[sand sky]

Hi. There's no way i can reach support so i want to drop this here hoping there will be solution or help. I can't subscribe with my credit card which had been succesful in about three previous subscriptions and i get notification to use a debit card. I have funds in my credit card and want to subscribe, please any assistance, i'll appreciate it.

[spice violet]

Thank you, it was there, a two second shorter cropped version :p And that one does seem to work with replace section 🙂 Thank you for your help mate!

[snow hinge]

I created a song using the browser on my laptop. I liked the song so decided to take the upgrade to the the pro annual subscription.

I was billed and funds taken from my account (I can share invoice and confirmation if required) however my account is still showing the basic plan and the song I created has vanished.

I’ve contacted support multiple times but got no reply. Any help would be greatly appreciated!

[sand sky]

I feel i may not get a response here so i wrote to [e-mail]. try that.

[granite thorn]

i didn't know that you can be in "trending playlist" with a playlist of 0 songs, interesting !

[waxen oriole]

After extending (the old fashioned way) "Get whole song" does not link persona to the final track, even though both parts have the same persona.

[indigo river]

Oh, bravo — the SUNO has evolved!
Apparently, it now hates music. Or at least anything resembling a proper ending.

Once upon a time, getting a short outro was like pulling teeth — now it's the opposite: the music gets cut off like it owed someone money.
Try “Extend” on the final instrumental? Sure. Enjoy your glorious 31 seconds of awkward fade-to-nothing. Spielberg would be proud.

And no, I’m not whining just for the sake of it — I’m complaining because the system keeps swinging from one extreme to another. It’s not about “long bad, short bad.” It’s about musical storytelling.
Some songs need time to breathe. Others don’t. But clearly, someone decided every song should now end like the power just went out.

What’s next — AI that writes the song, skips the chorus, and ends at verse two “for artistic reasons”?

[nocturne silo]

When in editor mode and pressing the spacebar on your keyboard, it plays both the song in the editor and a random song from underneath. It's driving me absolutely crazy. There's no other option than to leave the editor and turn it off.

[bold lava]

According to the update, version 4.5 should support songs longer than 4 minutes. However, I noticed two issues when working with a song that is 4+ minutes seconds long:

• There are pronunciation issues — parts of the lyrics are mispronounced or garbled.

• When trying to generate a cover of a song, the result gets cut off mid-phrase. In my case, the song was abruptly truncated at 4:14.

Please investigate these problems related to handling longer audio tracks.

[granite thorn]

get ready its going to be trendy soon :

[topaz hedge]

Indefinite loading, on all my browsers, stating server side error. Whats up?

Application error: a client-side exception has occurred (see the browser console for more information).

Someone deploying stuff on a friday and calling it a weekend or just servers that are having issues? xd

[golden crypt]

We all have the same error. Suno seems to have just server crashed.

[topaz hedge]

I get it, and I thought it'd be good to report so the powers that are can rollback / reboot or whatever is wrong.

[golden crypt]

The iOS app also no longer works. You were automatically logged out and can no longer log in.

[final parrot]

The download today ins incrdible SLOW and erratic. Tested with Chrme and Edge under Win11.

[golden crypt]

Server are Down

[quasi pebble]

The browser version was working just fine 5 mins ago now it's not loading anything. Hopefully they can get the servers back up and running quickly

[crisp light]

Few reports 😂

[golden crypt]

Guys, it can sometimes take hours for the servers to get running smoothly again. I come from an IT background myself. Just relax and drink tea.

[crisp light]

Well.. it didn’t.. it works now

[clever kernel]

Hey, I don't know where to post this problem, but the genre "Disco Classical" seems a bit broken for me, at least in 'explore' view, as 4 out of the 5 example songs has no disco element (eg. drum). I don't have a subscription to test it further though.

[exotic fog]

Hey everyone, on premier pro plan and cant login for 2 months, created a new account, paid again for premier pro, used it for 2 days, now can't login again in the new account.
Does anyone have any idea what is going on? I have sent 10 emails to [e-mail] and still havent received a reply.

[sly mantle]

Do others have issues with cropping and removing as well?

[silver sinew]

it throws an error but works anyway usually (songs are in the library after a few seconds) or is it a different problem?

[sly mantle]

Sometimes it does when you pick it up from the library, but often it doesnt.

[silver sinew]

it might fail when you try to crop a too small amount, maybe that's it?

[sly mantle]

No that's not it. When I pick it up from the library, I can play it but when going to edit it says error loading file.

[silver sinew]

maybe refresh another time or so, if it's in the library they always work for me, if it never works maybe you can link a song here for the devs to investigate, i do not encounter this issue unfortunately

[umbral rain]

On chrome browser although I also tried edge, have the issue when trying to move to a workplace for the song. It loads 10 workspaces then is loading more but only loads 1 more or sometimes just keeps trying to load without ever loading another. I try again and it does the same or sometimes says I have no workspaces to send it to. Seems to be giving me the first error 6-7 times out of 10 and the 2nd error 2 times out of 10 with it working and loading the workplaces properly 1 time out of 10 on average. It would also be good if the last workplace added to was the default at the top instead of the last workplace made. Being able to filter, sort or reorder would be useful too.
Ok an update on this, I've spent the last 25 minutes trying to get songs into a worrkspace outside that top 10 and it has not once loaded more.

[humble cobalt]

Using "Remove" in the editor produces a new clip, however the editor fails with this error when loading the new clip.

Attempting to enter the song editor for the new clip via the "..." menu in the workspace also produces this error.

Tested with v4.5 (unsure if model-specific at the moment).

[gritty heart]

Stems are horrible, when you separate the voice from the music it's not clean.

Horrible, I signed up for the monthly plan just for Stem and I hated it.

[snow hinge]

Thanks! Have emailed the support team multiple times - no reply. They have taken the money but are not providing the service. It’s shocking how badly they treat their customers. Very disappointed.

[quasi pebble]

I have and had this issue as well

[feral pulsar]

Hey guys, new here, but my webpage is just stuck in a endless loading loop after the human verification . Anyone know how to fix this?

[radiant creek]

I cannot find the crop option

[fallen briar]

So I just spent like 100 credits trying to create a new song with a 4.5 persona and every single one was musically identical to the song used to make the persona. I've encountered this before but never this consistently. Usually 1 song in a generation or both here and there, but this is every single time. Do I report these all as bugs?

[willow depot]

trying to unblock someone on suno from comments how

[arctic gull]

trouble with account
error on any generation
"a system error occured" since 1 may, 1-00
there were no problems before

[analog oxide]

????

[fickle patio]

Hi team, I’m having a recurring issue:
Even with strict Styles like "high-pitched male voice", "dry spoken voice", "arabic recitation"
and a full Exclude Styles list like:
music, melody, singing, instruments, piano, ambient, synth, beat, background music,
the model still adds musical elements like piano sounds, ambient pads, or subtle rhythms in almost every generation.
I’ve carefully avoided any tags that could imply melody or instrumentation.
Could you please check my recent outputs — I believe something is not working properly in the exclusion logic. Thanks in advance!

[topaz furnace]

I paid for the $96 annual subscription and I'm unable to access my original account. A separate account popped up when I logged in 3 days ago and I can't find the original account with subscription.

Anyone else experience this?

[leaden sky]

Am I the only one getting the bug that has deleted a good 1/3 of the music you've made since v4.5 dropped?

What makes it worse is that I bought more credits to make more music only for a good portion of those to be gone too.

[spice violet]

Anyone else have the issue in replace section where you mark a few seconds to be replaced, add the new lyrics and set it to keep the time length and instead it generates a two minute clip with gibberish?

[wary tulip]

hello...the audio quality of version 4.5 is too muffled

[vocal crater]

@small shell
"With people who feel their output is muffled, I’d also point toward Cover first to try to get a bigger variant in output " -- what good does this do when new songs from scratch has everything muffled

[swift totem]

I get this, too. In the editor. Refresh the page (F5) or just go to Create and refresh that page. just another user

[swift totem]

"There are pronunciation issues" - try to find another way to spell the words phonetically. E.g. I had a problem where "job" was being sung as "jobe". Replaced it in editor with "jOb" and it was pronounced how I wanted it. just another user

[cedar egret]

lyrics are not being followed in Suno 4 and 4.5 (consistent over last 24 hours) - anyone else getting the same issue?

[azure hamlet]

So, one problem I am having is that when I use the remove tool it always goes to an error message and the track it generates is broken and can't be used for anything.

[arctic gull]

Refresh the page doesn't help

[rancid fossil]

Ita frequent than when one thinks they are logging in, they inadvertently create a new user account. Is the separate account a Basic level? If so, that's very likely. Likely not a bug.

[topaz furnace]

Yup. The separate account is a basic account.

[rancid fossil]

Dont use auto login but if you know the SSO you used or telephone number, try to manually sign in to your original. Careful that the log page say SIGN IN and not "Create".

[topaz furnace]

Sounds good. Thank you!

I've reached out to tech support and billing to see if I can get a refund. We'll see what happens.

[sterile ridge]

I'm new to the server, as other support services aren't really working. I'm having trouble with V4.5 (I'm a subscriber) because it can't seem to follow lyrics anymore; it hallucinates with the simplest English words and just messes everything up. Someone else experienced this?

The whole website is weird and doesn't respond when you click at something.

[eager olive]

the same problem with me plus:

[green reef]

extend keeps giving me the same exact song over and over and over. nothing changes. v3.5 bc personas do not translate yet.

replace is also giving me the same results when i try to replace one section. the results are the same version over and over. i’ve tried extend and replace more than 16 times each with the same results.

it seems to happen 100% of the time if you hit generate replacements a second time before the first one is done generating.

it happens about 80% of the time when you let both songs load fully before pressing it again

[bold lava]

Thank you, that's a good point, but in my case the issue becomes a global mess after 5 minutes on version 4.5 for any word. That's why I think it's probably a bug.

[elder mauve]

Who is messing with the ui again in the office please fix can't create songs

Can't access suno home/library/create menu at the bottom of mobile site non desktop mode

[marble kernel]

v4.5 created persona's act more like "cover song" function instead of its true purpose. is this a bug ?

[marble kernel]

same problem here

[tacit stump]

Yesterday I chose an already existing persona, created a few months ago. After a few credits of trying I got almost the same melody as one of the songs I already have with this persona. Is that also a bug or just a coincidence chosen by their song library?

[junior dock]

is anyone having issues with not getting any edits to show up in the edits window?

[sinful silo]

Does saving prompts work? I seem to be able to only save one prompt. Also suggestion - allow people to name prompts and save them.

[naive quartz]

Looks like "search" is totally broken, can not find anything in Library and in Create

Who were asking about "personas" it is more or less working now, and ofter it using similar melody, but not that same and not often (I assume related to style, text etc)...... Believe me, it could be much worse, as at (ironically) April 1st update. Now at least it is not brutally broken, knocking on the wood.....

And before "search" was very bad.... and now it is brutally broken - imaging having thousands of generations over many monthes and can not find old song, scrolling trought hundreds (literally) pages is not fun at all....

And "search" is basic, core function. Before it was not working with search AND "liked songs" together. Hope you will fix it ASAP..... really ASAP, it is a bummer, more like a blocker.

Regarging promts saving/presets, I think it is not needed, not practical function. BUT kind of obvious feature suggestion is to have STYLEs presets, so people can select it from the dropdown list, instead of search and copy every time..

[broken surge]

Hello, I am currently using iOS suno app and Firefox browser to able to use edit feature however today I have experienced account split or glitch I must call this, when I log into browser I get to login as freshly made account and it made me pick user name soon as glitch started. Is it possible for you to fix the issue that I have stated above? My user handle name is @mirwave

[sour dragon]

It would be really good if v4.5 replacements didn't sometimes have a different volume. It's a slight difference, but it's noticeable, which is quite frustrating. The only workaround for now that seems to work is remastering a v4.5 song with such volume differences.

[topaz hedge]

Honestly, we need a way of mastering the media. Volume control is one of them features, but also transitioning in and out and other... things. EQ and.. fun stuff.

[keen cosmos]

Hi there, a bug report about 4.5 persona, seems happen repeatedly regardless which platform I use, but I suppose many people had already reported the same issue?
In 4.5 mode when I use persona to create new songs with completely different lyrics, 6 or 7 out of 10 new music are too similar to the original one that I used to create the persona (the melody)
And there was even this one case where the new music not only sounded like the original one for instrumental parts, it didn't even fully follow the new lyrics I gave, when it came to Chorus part it used the lyrics of the original one
Is it something about the "weight" of the original piece of the persona in 4.5 programming?

[quartz gulch]

It not only happens in replacements. Also in full one-shot songs. 2/3rds of the way through a song it will drop volume slightly,

[sour dragon]

Maybe. But with a replacement it is heard more prominently, I guess.

[sour dragon]

I noticed that, too. For example, I used completely new lyrics for a new song, but in a solo I heard a melody from the song that my persona was based on. A current workaround seems to be as follows: don't use a persona when creating a song, and then use a cover with the persona you need.

v4.5 seems to be even more out of balance than v4 was at its launch. It sometimes omits whole verses or adds its own with its gibberish language.

[keen cosmos]

😂 Hopefully they can fix this soon, cause recently I use persona a lot, got quite a few that I love very much. In my case 4 or 5 out of 10 new songs with persona sounded 80-90% identical with original. Though I haven't encounter gibberish replacement yet, maybe it has something to do with language I use? I use mandarin for most of my songs.

[glossy fossil]

@small shell The sound quality of the song suddenly became very bad. The vocal pronunciation was not accurate, and it felt like it was marked by the system again. I just charged the points and wasted a lot of trial and error. Please take a look.

[swift totem]

"After tapping Sign In, you can tap any of the four Connected Account icons (Apple, Discord, Google, or Windows) or enter your phone number." - It sounds like you have signed in using a different method to the one you originally used, so sign out and use the same method as before. just another user

[green reef]

Replace section doesn’t save a new clip. this creates issues if you try to replace then extend or crop just to get it to save. If it does save, its hours later that it shows up in your list. (yes, i’ve tried refreshing the screen, reloading the page, tried refreshing on my phone (second device) and don’t get me started on the mobile app that takes years to load. …this main issue is: you can’t save or edit the clips bc this error shows up. This is frustrating. I burned through 5k credits yesterday due to glitches. I tried to work around them, but this error is so hard to work around. This error may ruin over 8 hours of work. I can not edit my song and it’s almost done. Please help me save it.

(see my related issues above from last night)

[marble kernel]

This is actually a good tip. Thx !

[swift totem]

F5 on browser (desktop for sure) to refresh screen, after going back to Create Page, does make the song appear at the top with a red dot against it. If you really can't see it there, go to your Library. just another user

[edgy shore]

there is a song in my library that I didn´t create... how is that possible? it is a pretty good song but I am sure I didn´t create it

[swift totem]

Do you ever put [End] at the end of your song?

[weak ridge]

ouu...im newbie!

[green reef]

I think this is a bug. it happened for over eight hours yesterday. i’m hoping devs see my posts to resolve it.

[rugged badge]

Hi! I'm having trouble saving any custom prompt in Suno.
Every time I try to save a prompt, it says “Prompt not saved, please try again”, but after that the Save Prompt button becomes greyed out and unusable.
I’ve tried multiple times and haven't been able to save a single prompt so far. Is there any known issue or fix for this?

Thanks in advance!

[analog bloom]

does anyone elses song play back wrong timing when downloadinG?

[halcyon lichen]

Hi. I seem unable to rename my Persona on desktop, thanks. Please solve this, as I found I'd given names to my personas of actual bands in real life, and would like to avoid issues. Thanks. (If useful, 2 personas seem affected by this: Jonah Wilde and Violet Riot) I can edit them, but it won't save without an error.

[neon ivy]

I was looking for an older song and the search function didn’t find anything using a word unique to those lyrics. Fortunately a friend had a link to that song because I would have never found it. It doesn’t come up on any search. I wasn’t mistaken about the lyrics and nothing from them finds the song.

[broken surge]

Hey thanks. I‘ve been using same sso to log-in and this is 2nd time it has happened so first attempt I’ve been waiting over weeks then I found out it is faster to get reimbursed through apple and start over and then this glitch started to happen. Though it is very unpleasant to start over, I have experienced this over twice already hopefully they fix this issue soon.

[glossy fossil]

@small shell The sound quality of the song suddenly became very bad. The vocal pronunciation was not accurate, and it felt like it was marked by the system again. I just charged the points and wasted a lot of trial and error. Please take a look.

[arctic gull]

12 days, after update, when trying to create a track it gives an error

An error occurred.
A system error occurred.

Is this a problem with the site? Or have I been banned? What should I do? Where can I find at least some information? How can I make it back to how it was?

[static nebula]

The promo audio for this is apparently not working because a 403 error happens when trying to load it

[solid light]

Hello,
I've logged into my SUNO account and I'm in the ‘free’ version even though I have a Suno Pro account (paid every 9th of the month (May month paid too)). I have been a subscriber since February.
It would also be nice if you could do something for me, as having to pay 100 credits when I need the software isn't ideal!
Thanks all !

[willow depot]

So I have a friend who cannot comment me even though I don't have them blocked what the heck's going on they can't even comment on their own songs

[atomic stone]

The replace feature has been working better past few days. It will appear to be too soft when listened to by itself, by once mixed into the song it is now matching the volume and tones better than last week.

[brisk nexus]

okay i have been having issues with the download option on a fresh track made when i go to download it opens a new browser and says cannot be found even though i remastered track was i able to download the remaster not only is it one fresh track but has happened to many of my tunes if there is a cure please let me know Thank you in advance!

[warm ocean]

Seeing an issue where some 3.5 tracks cant be remastered under 4.5

[vital steeple]

There is a bug when I try to remove part of the song.
Proccessing lasts for some time, but then I just got a popup with error "Song not found".
When I click on the button "Ok" in this popup I return to library and nothing happens.
Song without part is not generated.
Maybe this part is too small but I didn't get warning about it.

[mossy root]

I bought an annual student pro plan on May 8, 2025, I already paid the 48 dollars, but the 2500 credits have not been recharged.

#🪲┃bugs-web I bought an annual student pro plan on May 8, 2025, I already paid the 48 dollars, but the 2500 credits have not been recharged.

[timber spade]

why

[crisp sierra]

A system error occurred. Please tell me how to solve it.

[full socket]

I don't know how you purchased one last week... when the student plan has been removed for months!!
Are you sure it was student plan? might have been a pro plan? from the 2500 credits you were expecting.

[full socket]

Why the video download option is not enabled?
Because you have to generate it first, click Generate Video, when done, the option to download video will be enabled.
They changed this recently for private songs, for public, as soon as you publish your song public, it'd automatically generate the video.

[full socket]

This kind of issue cannot be solved in the BUG channel...
Contact support or billing immediately if you haven't.

[timber spade]

I clicked on Generate Video, but it didn't work

[full socket]

Did you get any error? I noticed when I tried, it often got timedout...
I just kept trying until it worked.

[timber spade]

no

[glossy fossil]

@small shell The sound quality of the song suddenly became very bad. The vocal pronunciation was not accurate, and it felt like it was marked by the system again. I just charged the points and wasted a lot of trial and error. Please take a look.

[meager yarrow]

☺️

[sturdy nexus]

Hi guys, has any of you experienced an issue with logging in? I'm using Windows SSO and always get this issue - suno support is not answering either. Any ideas?

[verbal bramble]

Hello. So... since yesterday (or at least that's when I first noticed this), I've been getting these two errors (both at once) every time I try to use the "replace" feature. And it happens no matter what song I do it with.

I'm on PC, and I primarily use Chrome. I tried to use Firefox to see if maybe switching browsers changed anything, but the same thing still happened, regardless.

[zealous crown]

You could share the track that initially caused the error with the devs for replication purposes

[verbal bramble]

The thing is that I tried testing it out with several other tracks (including tracks that I used to be able to replace sections of before) and they all do the same thing. So I'm not sure it's a specific track issue.

[zealous crown]

"initially" caused the error

what track was the first one you encountered the error on

[swift totem]

Record what you're doing, upload to dropbox, post an email to [e-mail] telling them where your recording is. They'll appreciate that. just another user.

[verbal bramble]

Okay, I... sorta found a workaround.

Apparently the issue is only happening to me with v4.

However, v4.5 does not give me the errors and works fine.

[heavy cove]

I have 170 "extra" credits but 0 "monthly" credits on my yearly premier plan right this second and Suno says I need to "Subscribe to create a persona" despite being subscribed already. I've tried on both my PC and on Mobile Browser with the same issue after clearing cache and all that stuff.

[glossy fossil]

@small shell The sound quality of the song suddenly became very bad. The vocal pronunciation was not accurate, and it felt like it was marked by the system again. I just charged the points and wasted a lot of trial and error. Please take a look.

[hybrid coyote]

hi team, for some reason I can't access suno.com anymore. Wrote a letter to support just now and got that you can help here.

[wary flare]

Hi Team ore someone can help me ?? im stuck like this it wont lode up. i tryed diferent browser too same thing

[ionic lava]

same issue

[heavy cove]

I sent an email to [e-mail] - you probably should too.

[heavy cove]

Updated - This is a UI bug with the error tooltip not a subscription bug - at least for me. The real issue was that I was accidentally trying to persona a stem rather than a full track which you cannot do.

But, the tooltip still says you need to subscribe to persona when it should instead tell you you can't persona a stem. The error tooltip misled me into checking for subscription problems instead of checking what I was trying to persona. Bad UX.

[lusty oak]

Don't know if this is a bug, but sometimes a get a bit weird style prompts when using the magic prompt. For instance:

"A smooth deep house groove pulses under glistening 80s-inspired lead synths, weaving through an ambient electronic landscape. Rich, low male vocals deliver verses with sensual depth, amplified by spectral echoes and layered, intense background harmonies. The hypnotic synth arrangement builds a moody sophistication, evoking an urban nighttime atmosphere throughout.

Condensed summary:
Pulsing deep house beats, 80s-style lead synths, sensual low male vocals with echoed layers, and hypnotic harmonies merge over lush ambient electronics, creating a sophisticated, melancholic city mood with intense background vocals enhancing the hypnotic texture."

[proud jungle]

wow

[lusty oak]

Another not-bug-but-nearly, the persona feature tends to clone not only the vocals/style, but also the melodies, which is somehow awkward, since the songs created with the persona tend to sound more like remixes with different lyrics than new songs.

For instance, these two songs have very similar musical themes:

https://suno.com/s/c0VIFEqbaDatPkmr
https://suno.com/s/4yaJDyhvZwYvKzVq

[autumn ore]

PROBLEM VIEWING LIBRARY: I can see my library on my iphone and ipad (both safari browser and suno app). When I log in on my windows 11 desktop via Chrome or Edge, I log in to the account, but the library is empty. The library is full of songs made during my subscription period. I was going to renew, but I need to have my songs available. HELP !!!! (I have cleared cache, logged in/out, restarted, about everything you can do) .

[fair yew]

I can confirm this im getting it every song now seems the personality is stuck on the original song that it was created with

[small shell]

shoot me a DM if you're still seeing this error!

[small shell]

can you send me the song? thanks!

[small shell]

thats not really "you can get support on discord" as much as "discord has people who may be able to tell you whats happening" - our support team doesn't really hang out here as another channel for support

[crisp sierra]

I paid for the pro plan until last month and created over 400 songs.
However, errors have been occurring since May.
The same problem occurs even when I input the prompt provided by Suno.
Errors occur even when I use Chrome or Edge browsers.
I am currently on the free plan. I cannot upgrade to the pro plan because of the errors.
Please suggest a solution.

I sent an email to [e-mail] but there was no reply.

[tough yew]

Bro are never answered, I have been waiting for a two months that answer me to renew my subscription and do not answer

[green reef]

everytime i change my lyric section the persona glitches and i get 2-3 songs that are to the exact tune that was used to create the persona. This one really eats up my credits. this needs addressed. (4.5)

this makes creating a new 4.5 persona (bc my 3.5 favorite persona won’t translate to 4.5) DIFFICULT. It’s 3 glitched songs to one good song.

this 3:1 thing has GOTTEN OLD. You gonna give me 2:3 credits back?

[eternal pollen]

I paid for pro this month but I havent gotten any of the credits and it says i am still on the free subscription. anyone have an idea what i can do?

[queen edge]

Hello, I can't make 2500 songs for $96 on May 3rd.

[glossy fossil]

https://suno.com/s/EKKi9tohaQQeELKG

[quick jay]

when using a mobile browser in portrait mode the create window is slightly different from when using it in landscape mode. in portrait mode it has a 3000 char limit and in landscape 5000 char.

[river thunder]

SATB is flagged as an artist name, but it's a standard choir format. This is probably some sort of cataloging error since I dont think there's a band called SATB. It stands for Soprano, Alto, Tenor, Bass.

[small shell]

this does not sound like any sort of intentional degradation. i don't know the language to determine if words are wrong, but the audio itself seems like a pretty normal gen.

[golden reef]

Hi Mike i sent you a dm concerning video upload issues im having.. is there any current known bugs? it hasnt happened before

[small shell]

send me a song link via DM when you have time!

[small shell]

same as above- please send a song link via DM so i can get your correct account details. we respond to everyone unless there's some sort of activity that looks like bots or something like that.

[small shell]

was it direct through suno.com, or with Apple/Google?

[small shell]

not that I'm aware of, happy to check through it in a moment

[golden reef]

sure thing thank you heaps

[cold glacier]

hey i have something troubling me at this time i created my song not long ago but the generator of full song doesn't let me do it, what's the problem?

[glossy fossil]

thanks

[nocturne silo]

@small shell Is there an update on this? Right now when you have the 2 pieces of music playing, and you close the editor, the editor audio keeps playing. Which is extremely annoying, because there is no way to turn it off. The only way is to refresh the entire screen.

[eternal pollen]

It was through suno.com using your stripe payment system

[safe cliff]

Hi, I have a problem. I have the instrumental option turned off, the lyrics are filled in and still 90% of the songs I generate are just instrumental. Has anyone encountered the same problem? Is there any solution to this?

[small shell]

DM me, i can actually check those. the third party stuff is a bit more difficult to track

[small shell]

i had some feelings around this yesterday, let me find out where the team is at on it!

[eternal pollen]

donee

[crisp sierra]

Because of an error, I can't create a song. Which song link are you talking about?

[small shell]

you have zero songs in your profile? the purpose is just to ensure im looking up the right profile details

but if you were stopped before ever making a song, there's likely a block due to some level of suspicious activity at an account level

[charred sierra]

can someone tell me please what do i need place on this box to get MALE VOICE!?

5 tries , all with female voice!!!

[worldly fjord]

keep getting this, any time i try to navigate anywhere on the siite

[neon stirrup]

I'm also getting 'You don't have access to this model' when trying to use 4.5. I'm a paying customer. Logged in. tried logging out and back in.

[sturdy bronze]

Hey everyone,
I'm getting this error message every time I try to use Suno today:

📷 (attach your screenshot here)
“An error occurred. A system error occurred.”

I’ve already tried restarting my device, clearing cache, and using different browsers — still the same.
Is anyone else experiencing this?
Any ideas what might be going on?

Thanks in advance 🙏

[crisp sierra]

Okay, I understand.
There are songs I created in my profile.
https://suno.com/@letoo

[waxen vapor]

also having an anuresim with this lol

[fickle nest]

yes unfortunately this is a clear bug. My song could not be fixed within Suno it had to be fixed in a DAW so that is your best option if you have a mismatched beat as it must not have been addressed now it is on 4.5 I would imagine it will not be unfortunately.

[crisp sierra]

“An error occurred. A system error occurred.”
Guessing the cause and a simple solution.

I paid for the pro plan every month until April and created music.
However, an error occurred after the pro plan ended.
I tried to find the reason, but it didn’t work.
I cleared the Chrome cache and used other browsers such as Chrome and Edge.

When I logged in with a different Google account, music was created.

It seems that Suno blocked music creation.
I thought about the reason.
I pay monthly billing.

Just before the pro plan ended, I had a lot of credits left and created a lot of music in a short period of time.
As a result, I think it automatically blocked music creation for my account.
If you are experiencing the same error, please log in with a different Google account and try again.

[crisp sierra]

I had the same error.
I think Suno blocked me because I didn't have much time left on my pro plan and I made a lot of songs in a short period of time.
If you log in with a different Google account, the song will be created without an error occurring.

[mortal crow]

Im having an issue where 1/10 downloaded WAV files have some skips in them where the mp3/mp4 do not. Anyone else experience this?

[fair sluice]

New Songs seems bugged (unless it’s intended of course) with few songs. Saw similar with trending now in Swedish. This makes it harder for smaller song creators to be found and I think that’s a shame as many of them deserve a bigger audience.

[bold wharf]

I repurchased the Pro plan, but there was an issue. I only received credits and my Pro plan is no longer active. Could you please help me resolve this?

[cerulean sentinel]

This bug happens to me now and then, this time got it on video. Basically I become "undefined" user, and can't take any actions with my own songs.

[sinful sand]

I can't play any songs i've made and the cover images are not showing. Does anyone know why?

[swift totem]

are you online?

[cobalt flower]

playlist list not loading i only have the network call to the api to get page 1

(i don't remember a day when it loads totally without issue ^^)

I have lot of playlist, it's a pain to user network console to forge request and get my playlist ^^ (and not all)

[glacial garnet]

Just today, I'm noticing the same issue that v4 had before v4.5 released, the oh so great "frequency scream" which is highly apparent in rock related genres, especially metal, punk, and hard rock. Unlike the v4 "frequency scream" that crept in after 1:00, this v4.5 model likes to throw it in at the very start and it only gets worse as the song goes.

Good to see the team is consistent with their goofing with genres.

[gritty heart]

The problem with Suno is the stems when separating the vocals from the instruments.

The separation is poor — I have version 4.5 and it's still just as bad. For professionals, it's completely useless.

Unfortunately, I won’t be renewing the monthly plan because the stems are still terrible. I don’t understand why they don’t generate vocals and instruments on separate channels. The issue is that they generate everything together, so when it comes time to separate, it sounds awful.

[cobalt flower]

Suno AI doesn't build the music by layer, it's a unique sound wave generated. That's why suno will never have feature with export in MIDI, separate Stem etc. They use existing tool, and yes it's poor. But there is no magic, if tracks are already merged it's very difficult to separate. Btw it's actually , as far as i know, the same process on all audio generative AI

By design actual AI can't and will never separate track

[cobalt flower]

and still wrong chat buddy

[green reef]

personas break new songs. I am getting the same song over and over and over. when it goes away it returns if you change anything in the side panel.

reuse promt also works half the time. I have to select it over and over to get new songs.

[green reef]

2 out of 3 songs is a repeated song. I’ve burned over 5k credits with the same results.

[neon stirrup]

Is the 'you don't have access to this model' thing going to get fixed any time soon?

[green reef]

i think reuse style and cover is getting mixed up. i am getting a ton of recycled versions of the song i created my persona on. most of my credits used are bugs.

i’m burned out. you guys win. i can’t listen to the same song over and over. this needs fixed.

[gritty kite]

Help! how to indicate to Suno to NOT GENERATE MELODY in the stanzas and on the chorus. No instrumental to use by ignoring commands....

[fallen thorn]

This is more suited to be asked at #📚┃suno-school . This channel is meant to report actual bugs encountered when using the web version of Suno

[gritty kite]

Ok thanks

[halcyon lichen]

Hi, the persona editing bug is still an issue today. Only seems to affect certain personas in my list. Specifically Violet Riot and Jonah Wilde. Hoping it's fixed soon thank you!

[neon stirrup]

Is anyone from Suno actually monitoring this? This is day 2 of not being able to generate with 4.5

[humble cobalt]

Would recommend against sending daily emails as this is likely to reset your position in the support queue each time.

[neon stirrup]

I sent one email, sent them a DM on twitter and posted about it, tagging them. I hope someone will notice?

I guess there are no Suno employees on this Discord?

[green reef]

I hope devs at least keep an eye on it, I’m a UX Designer and I would find these channels to be extremely useful in monitoring pain points of regular users.

[glacial garnet]

Since the "team," or whoever had done it last time, has not felt the need to add in a discussion channel dedicated to v4.5 Feedback, like was done with v4, I'm gonna post it here.
As I had mentioned in an earlier post, the hissing audio issues that became present with v4 in March, that I started calling the "frequency scream" have been surfacing in nearly every v4.5 generation today that has a style prompt related to rock (heavy metal, hard rock, punk, glam rock). Not only that, but the instrumentation of these styles sounds extremely muted in comparison to the rest of the instruments in the created song, sounding almost as though these instruments are played behind the door of a padded room.
This issue was not present a couple days ago, so it seems that, once again, work on the code is causing old issues in the new model.
It's been only a couple weeks now, and the burst of faith I had at the beginning of v4.5 is already in rapid decline.

[fallen thorn]

Correct-ish. This is primarily a community-ran server. Though there are a few members of the Suno Team here, they are members of the dev team - not support.

There is no official support team on Discord, they can only be reached by email (billing for financial, support for all other questions).
If you wish to learn how to contact them, type /billing or /support, whichever detail you want

[green reef]

you can submit feedback on 4.5 here: #📝┃user-research-feedback message

[glacial garnet]

Appreciate the direction to the channel. I had already submitted to the survey when I first noticed the issues.

[mighty barn]

how do you get the persona to stop adding elements from the song it keeps repeating sounds instead of making a new song, i keep getting the same stuff don't know if its a bug or not

[warm cloak]

Hi team, I really need help.

I’ve been trying to contact support for 2+ days — no proper reply, only automated emails. My original Suno Pro account (connected via Apple’s hidden email [e-mail]) is locked. I can’t access my Pro subscription, credits are expiring, and I can’t find my work.

Please escalate this — I’m trying everything to resolve this.

My contact: [e-mail]

[vagrant helm]

You have to let us separate the drums.
This bot completely ignores negative prompts and keeps adding percussion to everything — it’s driving me insane.
Not all music needs a beat.
Please, I’m begging you: make it stop defaulting to drums. It’s ruining the creative control.

Drums, boom bap, kick drum, snare, clap, hi-hats, toms, cymbals, percussion, bongos, congas, 808s, 909s, breakbeats, fills, drum rolls, rimshots, beatboxing, drumline, grooves, backbeat, rhythm section, syncopation, tempo, quantization, sequencing, loops, drum kits, beat drops, rhythmic drive, downbeats, upbeats, offbeats, swing, grid-based composition, sampled drums, trap drums, hip-hop rhythm, rap beats, house drums, EDM percussion, funk grooves, break loops, jungle breaks, glitch beats, percussive textures, pulse, metronomic timing, mechanical rhythm, sidechain compression, dancefloor structure, modular drums, MPC sounds, kick-snare alternation, boom-tick patterns, acoustic kits, electronic kits, percussive accents, rhythmic patterns.

LITERALLY Still ADDS beats, Come on man,

[static sky]

I'm trying to log in with my Microsoft account and get the error message "[my email address] is not allowed to access this application." 😕

[bold wave]

I NEED HELP! Please guys, why am I now completely unable to see the tags I used for the style when I created a song?? First they took it out of the side panel so I couldn't copy paste, now - when I open the song, at the top, they have ALSO removed the ability to see the style tags. There is like one or two, with no ability to expand the list to see all the used tags?

Is there somehow I can see it? Am I missing something?

Can we please bring it back!!! Like please - it is such a struggle to copy tags from a previous generation over, and now, it's seemingly impossible. I want to create covers of old songs, with V4.5 - but can't access my style tags?

PLEASE HELP

[bold wave]

Right - nevermind - I figured it out by clicking on RE-USE PROMPT, but guys? Please, do not make this so difficult to find now. I have to open so many tabs, and when I'm in the flow, one wrong press and I lose a lot of progress or edits I have made. It's very frustrating not to be able to access all of the Style Tags right on the sidepanel when clicking on a track from your Create or Playlist menu - it literally was there, but y'all removed it. If it's an aestetics design decision to save space - allow us a button to expand the used styles please. This is a full on UX/UI downgrade that directly impact user accessibility. Pretty please. 🖤

[cobalt flower]

Seems to be a known issue of the AI but not a browser issue
#📚┃suno-school message

[atomic kayak]

all of my song have this weird lyric

[static sky]

I see you have a lot of browser extensions. Have you tried deactivating them and see if that makes a difference?

[onyx goblet]

hit this filter issue:
I cant use bratty as a voice description as its the name of an artist. If an artist uses a name so common in the english language it needs to not be on the filter list.

[white relic]

Hello everyone,

I purchased a paid plan from Suno. Everything is working fine, except I can’t create a “PERSONA.” My plan is supposed to allow it, but I still haven’t been able to. I still have plenty of generation credits left.

Is anyone else experiencing the same issue?

[old wind]

Has this been resolved?

[old wind]

Hey Dave_1976!

I saw that Mike B had invited you to reach out via DMs to coordinate a solution #📚┃suno-school message. Did you reach out to them?

Yayyyy!!!!

That's awesome! Thank you for your patience with this!

[sour dragon]

v4.5 persona feature is getting worse. Why do we need the combo of Persona + Cover if now it doesn't make a cover but uses a melody from the song that the persona was based on. Several days ago, it was possible to avoid melody repetitions inherent in v4.5 personas through that. Now it seems that such workaround is broken, too.

[full socket]

Was the song you're trying to create the Peraona from.. has some link to an upload with a vocal in it? by any chance?

[warm dagger]

how much longer are you going to mess with people? Who set the levels before normalization? Who messed with the EQ? (4.5) Volume isn’t the most important thing in a song! Change the output settings already! the distortion on the peaks is so bad it makes your ears curl up, 180 Hz rumbles like a kick drum, and the strings around 3k hurt so much it makes you want to cry 😭

Can you at least give us the option to download the raw 32-bit source?

[rich spruce]

maybe it's that I extend the songs too near the end, maybe there's just a time of day/night , but 4.5 has given me a lot of <10min , "Credit refunded" tracks repeatedly for several days now . kept meaning to report it.

[cobalt flower]

#🪲┃bugs-web message

[night storm]

AI doesn't have to separate stems, or multitracks. It can generate one as one track. Basically that what happened to me. The Suno extended my track, but additionally it generated the main melody of komuz lute which was recorded live And I know every frequency, even waveform And studied the result. It was original multitrack about 10 seconds. No other sounds, just the komuz instrument. So it would be possible. My result is a Proof And I can provide it to You.

That's why I have contacted Suno via mail, described everything And uploaded my results.

I have used many tools, AI-s who could separate vocals and other stems, but it was not perfect. What Suno did was incredible. It was not stem. It was multitrack which Is even better.
Instead Is trying to separate And filter out of the instrument, the Suno was able to learn it And generate it.

It can do the same with advanced prompt. Yes, probably it would generate 30 tracks, but the result would be awesome.

[spiral juniper]

please fix extensions, i will not drop my credits at trash again

[flint ibex]

the website is has extreme lag on Mozilla. the website will become unresponsive from 5-15 seconds several time a minute. no other website has this issue on my PC

[iron jasper]

yes very annoying. Only restarting the browser seems to temporarily fix that for me

[flint ibex]

a very temporary fix. the android app sucks and the browser sucks now. Absolutely Ridiculous

[rich spruce]

the "covers" just morphing the lyrics into nonsense is prevalent again .... I don't think it's been this bad since 3.0

and when it finally gets the different language correct, it gets the music all wrong

[naive quartz]

💥 I had 50 credits left. Generated song replacement (few seconds), charged as full generations -10 credits. So, it was 40 credits. Then I applied replacment (1) and now have 0 credits left. What the heck "math" is that? I could understand that even without extra compute you need to store a new song, but how it became** from 40 to 0 **??? In the right world it supposed to be 40-5= 35. Or in weird case that for applied replacment charging 2x, so 40-10=30... but not ZERO...

[pulsar ingot]

How is it some absolutely random unknown song generator puts out better Lithuanian pronunciation than Suno? I'm really disappointed 😞 and quality is surreal too for this language......

[ancient glacier]

Does anyone know why I can’t reuse a persona with v4.5? It says I need to subscribe, but I literally just subscribed to the pro plan. Tried different browsers and logging in/out—same issue.

[hollow talon]

I'm wondering why I always get this "An error occurred. A system error occurred." Is it because I'm using a VPN?

[cobalt flower]

I think there’s some confusion here.
What you experienced — getting Suno to generate just the komuz — is not stems or multitrack. It’s just a focused generation from a well-crafted prompt.

That’s very different from asking Suno to generate the same full track with separate stems (drums, bass, vocals, etc).
Suno can’t do that. Like all current AI music models, it generates a single mixed audio file, not layers. There are no stems to export, because it never creates them in the first place.

So yes — you can guide it to generate only one instrument. But no — it can’t give you all instruments on separate tracks. That’s a design limitation, not a bug.

[sweet spruce]

Invitation doesn’t work. The referring system must be broken…

[night storm]

Yes. But it sounds accurate.

[low crown]

idk if its a bug, but i cancelled my pro membership, and i still have 2500 credits, when i try to generate a song it tells me i have no credits left. why is that?

[ancient osprey]

Same issue here — I keep getting a system error.

[cerulean geyser]

uploading audio files AND using the mic is coming up with an error on chrome. keeps giving me an error saying the audio file already exists and to choose another file

[raven solar]

Is anyone else having an issue with credits?
I have the Pro Plan but it is showing a very strange "low" credit count for me. Basically only showing "extra credits" for me and that all my normal credits have been used up

[raven solar]

And I shouldn't be anywhere near using them all up.

[vagrant helm]

RIFFUSIONS new model got it first try. Just sayin....ya'll are SLEEPING. I love Suno but you need to up your game. Cause other models are certainly catching up.

and they allow 4 stem separation. We wouldn't be having this talk if I wouldn't have bought a year. I would have paid them instead. So wake up SUNO.

[rancid grove]

Suno isn't loading properly. Is this just me? Does anyone know what's causing this?

[flint wedge]

Every time I try to publish a song, I keep getting a message saying “A network error occurred. Please try again”. This has been going on for days. Any status updates from the official Suno team, please?

[vagrant helm]

Cant make personas. Im on an ANNUAL plan

[vagrant helm]

did you clear your cache?

Cache in browsers can mess with a lot of stuff like that

[vagrant helm]

yeah mine has 1000 credits left, I can use 4.5 but now says I cant make personas bc Im not subscribed,Im also on annual plan....

OH WAIT..

UM

[raven solar]

I think I’m good now. I went ahead and upgraded to Premier. Maybe I did use them all. Not sure. Either way, I’m good now after I upgraded. Thanks. Hope you get your Persona issue fixed. I use that a ton.

[vagrant helm]

WAT

[raven solar]

Interesting

[vagrant helm]

Yeah Im on pro plan

I havent used up all my credits

[raven solar]

I didn’t think I did either

[vagrant helm]

ffs

Literally says I have credits

[flint wedge]

Thanks for your reply. Yes, I’ve tried that and I’ve tried it on Safari, Chrome and Arc and I’m getting the same error on all browsers.

[humble cobalt]

"Extra credits" are not the monthly ones (hence you have 0 credits "this month" but you have 1015 extra/not monthly)

[vagrant helm]

doesnt matter I still have credits and I should be able to make a persona.

[humble cobalt]

Ok was just explaining why the credit counter seemed different.
The only reason I'm aware of that you might see this message when subscribed is if you are making a persona from an uploaded audio (which can't be done but shows this message incorrectly.)

[vagrant helm]

OHHHH I was.

either way I finally got the song with the right timing and notes....only took 1500 credits.....🫠

[vagrant helm]

and thanks for the info. I probably would have kept trying forever lol

[river heart]

Hey guys do you know your "Buy More Credits" still doesn't work? I just had a look online and there were people raising this exact same issue 5 months ago.

[round cargo]

Cover and extend is not working for me. It makes a new song instead. Been this on and off since yesterday.

[dusky granite]

why is it copyright infringement. if everyone takes copyright on a word, what else can I write? if "anh nguyet" is also infringed, then I don't understand if Suno's censorship is okay!

[sullen phoenix]

If I have a really long song, I can't publish it unless I also pin it to my profile

[rancid fossil]

Typically you cant use a word or phrase if its also an Artist name in lyrics. It will often be blocked.

[covert plank]

I’m registering my new Spotify artist name as “intro verse chorus finale” then we all screwed 🤭

I upload my demo click extend it does cover mode input form, then I go back to upload select extend and does correct time stamp box down the bottom create track, doesn’t make song inspired by demo makes demo the start of the track. Buzz wrong! 1 million credits and glitchy interface later. I would love to use the iOS app that I keep getting pushed too. But it has limited functionality, inputs and download audio quality. Please sort either the app. Or the iOS browser interface. To be honest the extend feature to create a track inspired by an upload has always been silly. There should be another option like “inspired by”. Am I missing something? Has process of creating track inspired by uploaded audio changed from “extend” upload?

[rancid fossil]

Move comment to https://discord.com/channels/1069381916492562582/1154587937611190354

[finite vale]

How can I contact the suno support? For some reason I can no longer access my account? When I try to login via Discord it says
"(my mail) is not allowed to access this application."
I didnt receive any mail and didnt use suno in the last couple of days

[river heart]

Is anyone going to support this? Its like Suno doesn't want money.

[nocturne rose]

Hey mods/Suno Team! I'm still awaiting an update regarding my issues that's over half a month old now?

[old sable]

same here

[broken wind]

Hey, a bug with v4.5 (possible other versions) is happening with a song in my library. I uploaded a clip of me playing guitar -> cover clip into song with lyrics I added via text prompt -> attempt to download the WAV version. The WAV version is a different song than the MP3 version and the MP3 version is the one that plays through the UI. It also affects extensions as the extension seems to go off the WAV version.

[solemn gyro]

I have a problem related to upgrade. I have tried to upgrade my plan but failed (my bank treated this as suspected and rejected the transaction). But Suno's system asked me to pay $696 next payment period. May your support team help me solve this problem and help me upgrade my plan (as I want to have more credits to generate music)?
In addition, I have mistakenly marked my ownsong as inappropriate. Then, I deleted the song. Would Suno make any punishment on me?

[old wind]

Hey there! Best next steps would be to reach out to [e-mail] about this! Going to ping some useful info that will explain what to include. Also, going to delete your receipt to protect your privacy!

/billing

[white ice]

SUNO BILLING HELP

For billing/payment issues, email: [e-mail]

Include:

• Your Suno @handle
• Description of the issue
• Transaction ID(s) or payment receipt(s)

Before mailing:

• Check if your card was charged
• Verify funds were available
• If Stripe rejected your card, try using the iOS or Android app to pay via Apple/Google Pay.

Do not send non-financial issues to this address — it may delay your response.

[solemn gyro]

I have sent an email. Thanks.

[fervent willow]

where is the reporting channel for 4.5? after the first good days, now it only makes songs with chorus and degraded endings. I'm getting pissed off like hell again, after 6 months of cursing towards version 4.

[dry fox]

Replace sections and completed applied sections saving to default workspace, not where created from

[rose oyster]

Hi, I need help or maybe this is a bug.

I switched my connected account from Apple to Google and removed the Apple one. Now, only the Google account is linked.

However, when I attempt to subscribe or update my plan, the Stripe billing page still displays the email address from my old Apple account. It’s not updating to the current Google email.

I reached out to Suno support through both help emails but haven’t received any reply for two days.

Has anyone else run into this? Or is there a solution to this issue?

[stoic kraken]

If you have the mobile app, you can top up from the app. Web is still not working.

[frozen dust]

Over the last 24 hours every prompt I've tried has come out weird. Vocals off key, instruments off key, strainge cut offs, and some bizarre voices. 4.5 has been an absolute gem up until about a day ago. Realized I spent over half my monthly credits trying to get a song to work so maybe it's a feature, not a bug. lol 😉

[wheat ledge]

Getting Whole Song seems to remove persona display everywhere except for the song's page. All of the pieces display the persona, and if you click onto the song itself it shows, but it won't show in the public page for the persona nor on the shorter song display. Example:

[flint ibex]

can we please get a fix to the browser lag? its becoming unusable and the app is trash.

[leaden yoke]

Replacing lyrics doesn't work with an extended part of the song. Please fix it.

[shut lotus]

Hi everyone, I need help – something seems broken with my Suno Pro account.

I’ve been actively using Pro (paid through Apple, confirmed), but suddenly I can’t access version 4.5 anymore. It looks like my Pro status is gone.
I tried logging out and back in, and even cleared the browser cache (Firefox), but nothing works.
Same issue on both mobile and desktop.

Important detail: This happened after my friend briefly logged into their own Suno account on my devices (both computer and phone).
Ever since then, my Pro features seem to have vanished from my account.

I already emailed support (including [e-mail]), but I really need to work and this is blocking everything.

Has anyone else experienced this or found a fix?

Thanks in advance 🙏

[delicate yacht]

For some unknown reason, the songs played before being downloaded are in good quality, but when it is downloaded it seems to be reduced (both in WAV and MP3)

and they need to fix that the metals/rocks are of terrible quality, 3.5 is doing better! the instrumentals are rubbish, only the vocals are good

We are literally paying to be a beta tester! Not to mention that every time a song appears with an EXCESSIVE stereo image, something they said they had resolved.

[limpid umbra]

Who experienced here that when you replace a section it feels like the whole song structure tone down;.

[edgy orbit]

Same here. Even if I use a slightly different prompt or cover a different audio, the generated song has almost the same melody. How can I create a different song? If anyone has any good advice, any comments are appreciated.

[hoary portal]

Anyone experiencing trouble with the extend function? For me it just replaces the section from where I want to extend and the overall song length stays the same...

[still goblet]

Same as me, extending and replacing built in different voice, I lost a lot credit just for that :'

And I give up!

[spring timber]

I'm trying to replace the musical intro bit of a song - but the results are louder and there's an audible snap where it gets merged in. I didn't have this issue earlier - could it be a problem with 4.5?
I've tried with a 4.0 - and it works better with the volume - but it has other issues - such as suddenly including lyrics or doubling the time that's supposed to be replaced - while also including lyrics in an instrumental bit...

[rancid fossil]

When clicking Edit UI, and clicking Edit/Check Alignment , Ive notice sometimes lyrics are missing, as in whole verses or several lines. Of course, I then type lyrics back in and re-align. But just saying, its a thing happening.

[vocal tulip]

When trying to remove a specific audio interval through the song editor, I get the error "Error loading clip", where waiting 5-10 seconds then reloading/refreshing the page often would work, but this time reloading/refreshing the page produces the same error message. This is even trying for several days, same problem. Even cropping and trying with a "new" file, still the same.

Another weird error I've encountered and the only way to fix so far is to refesh the page.
In the song editor, some times when pressing play, it will play from the marker and from the begining of the song, and pressing stop/pause stops playback at the current marker and the playback from the beginning of the song, however the playback wil begin immediately after again from the beginning.

[open socket]

Here's a bizarre one. Using a Chrome Browser, I can't hear audio from a song when I play it on the Edit page. Playing songs from the regular Suno pages works fine, and I can even see the equalizer moving as if the song should be playing, but there's no sound. This only happens on the edit page. (Windows 10, Vivaldi / Chrome)

All I can figure is there's something with how the edit page plays audio that is different than the regular pages, and for whatever reason my computer can't route the audio correctly. But before I spend hours troubleshooting I was hoping somebody knew an easy fix.

[hushed frost]

edited a clip - chrome browser - used remove. seemed to run fine and the edited clip is in my library but it won't load into the edit page - i just get the error that it's nto found. it plays, it's in my library - but edit can't find it

[celest heath]

Good morning everyone.
Unfortunately, I deleted one of my public songs.... also from trash 🤦‍♂️
It was a pinned song and now I can only pin up to four songs in my profile. The fifth slot still seems to be associated with the song that I permanently deleted and therefore can no longer restore.
Is there any way to free up the slot and be able to pin up to five songs?
Thank you

If I try to pin a 5th song, Suno replace my 4th... so I still have only 4 songs pinned.

[supple schooner]

I’ve been loving the creativity 4.5 has unlocked, but I’ve been consistently running into some audio quality issues lately has anyone else noticed these?

Some tracks have distortion, especially on drum hits—like a preamp is maxed out, causing fuzz and clipping in headphones.
Audio quality often still degrades over time within the same song—especially noticeable in later sections.
It seems more likely to happen when using horn-heavy tags (e.g. “Mariachi Horns”) alongside rhythmic or energetic styles or mixed with other genre's
Also noticed vocal clarity suffers in some of these high-energy mixes compared to simpler arrangements.

I know the team is constantly improving things under the hood, so I'd share this in case it’s helpful for tuning the mix engine. Thanks!

[cosmic tinsel]

reuse prompt stopped working

it was working yesterday, If I do reuse prmpt lyrics are not carried to create a new song, only the style.

may be it is specific to this song as lyrics do not display
https://suno.com/s/SpxjlsNlANKs1ZXO

[left ridge]

hey team,
I am running into a recurring issue on the site when using the replace section feature in v4.5. when I click on a waveform segment to regenerate, the Style box no longer allows the full 1000 characters and it cuts off my prompt prematurely.

this bug was present before (about a month ago), then got fixed, but it seems to be back again. It directly affects prompt quality.

please look into it when possible, thanks

[teal umbra]

There is something wrong with Wav files when downloading. Have tried with multiple songs it is present in all. (Ones where I have already downloaded in Wav long before with no issues.) The quality downgrades significantly, it's an entirely different mix than the version in Suno. The MP3 download seems to be correct. Here is a short clip of one of them. It is very obvious.

[knotty dragon]

system error occured how to solve?

[hushed heart]

Missing credit?

[unreal jackal]

I'm able to remix any song, including ones made last year that couldn't have possibly had their remix function turned off yet. Bug? This should be fixed ASAP

[peak steppe]

That has happened to me quite a lot lately. Wait a day or two, three and it finally becomes editable. This is a bug that definitely needs fixing.

[glacial sonnet]

I'm seeing this too. I remixed (reused) a couple of songs and the credit didn't stick.

[hushed heart]

MikeB notified the team about it

[delicate tinsel]

Extend has been down for 4 days now. Makes clips of two seconds.

[fickle nest]

I appreciate the new features however I am not to pleased Suno turned on Remixes by default so you have to go to every song and turn it off. Once again they show they dont care much about the artist or their IP. Please make this off by default. No one should have to go through their entire catalogue to turn this off. They did the same thing with comments. Why not let the artists decide whether then want the new features enabled? This right here is why my acccounts are now off. IF you want my business back please fix the bugs and please starting thinking of the artists and their IP

[zealous zenith]

Allowing others to remix your songs is defaulted to On for every single song even though I selected No when given the option in the pop up window to allow it or not. Who QA's this stuff before it goes out into the wild?

[indigo rune]

I created a song in Suno on one of my paid Premier Plan accounts, and now I need to upload it to my other paid Premier Plan account as a reference for a character. However, upon upload, I receive the message "Vocals Detected. We've detected vocals in this audio, so you won't be able to create public songs or Personas with it. This audio will be link only." What nonsense is this? This is a Suno song, and it has already been released on all global platforms via a music distributor! Why can't I upload it? I want to create another song with this same voice.

[hoary lintel]

Since remix update, if you click on a cover of a song, it does not display what song it was a cover of anymore

[humble cobalt]

You can upload it and use it. You just won't be able to make the uploaded audio (or anything made from it) public on the Suno website. This is not a bug. Any uploads with vocals in them are intentionally handled this way.

[indigo rune]

link to the uploaded song is not active

[humble cobalt]

Ah, yeah you can't make a persona from it. Extend and crop should work in a fairly similar way though.
Or you could just use the new remix functionality to bring the original song across from your other account

[indigo rune]

Thanks for the advice about "just use the new remix", just read what I've been doing for six months.
On October 25, 2024, after generating hundreds of variations, I finally created a song using my own lyrics. It’s sung by a male voice and has the following structure: Verse 1 – Chorus 1 – Verse 2 – Chorus 2 – Bridge (the man speaks a phrase, and the woman says just one line: “I love you… don’t leave”) – Chorus 3 – Chorus 4. I really liked this version, but there were two major problems:

1. Suno repeated the second verse and chorus twice.
2. In the second chorus, Suno pronounced the final “m” as a harsh “kh”-sound — completely wrong.
   I tried to fix it by writing a third verse, hoping this would help naturally resolve the issues. That was incredibly naive.

Then I used Cover, Cover-on-Cover, versions 3.5 and 4.0 — and generated SEVERAL THOUSAND VARIANTS to solve the following:

1. Force Suno to sing different lyrics in the second verse
2. Replace the sound “kh” with “m”. I tried everything: writing “m” in uppercase, repeating it, using Replace Section, changing words back and forth — but Suno stubbornly kept pronouncing “kh” instead of “m”
3. Make Suno say “I love you… don’t leave” in a female voice — but Suno consistently ignored all prompts like [Spoken Word], [Spoken Verse], [Female Whisper], [Narration], [Mr.Smith], [Mrs.Smith], and so on.

Eventually, Suno did generate new lyrics for the second verse and even said “m” correctly — but never once managed to pronounce “I love you… don’t leave” with a female voice.
I tried thousands of generations, using every possible prompt combination. The result was zero. I honestly fell into depression for three months.

Then I saw version 4.5 was out and decided to give it another try.
In my account, I had the original version of the song — the one I wanted. I had created a custom character and selected that original as the reference voice for covers.
But the problem persisted — Suno still refused to pronounce the bridge phrase with a female voice.

In about:
50% of generations — the phrase wasn’t pronounced at all
40% — it was pronounced by a male voice
10% — the entire bridge was sung instead of spoken, or some random phrase replaced it

I even deleted all incorrect versions from my library, keeping only a few where Suno at least attempted to say the phrase in a female voice. I generated with and without the character, Cover, Cover-on-Cover etc.

Current results:

1. In 50% of the generations, Suno sings the bridge instead of speaking it. Tags like [Break], [Bridge], [Pause], [Spoken Verse], [Spoken Word], [Narration], [End], etc. — don’t work.
2. The background music in the bridge is often so loud that the words can’t be heard at all.
3. An instrumental part appears in the song that wasn’t specified in the prompt.
   Meanwhile, where I clearly requested [Piano Solo], it doesn’t appear.
4. [Powerful Instrumental Outro] — doesn’t play at all.

I just need to create the best possible cover of my original song in version 4.5 and pronounce the phrase in a female voice. What am I doing wrong?

[indigo rune]

and I made a remix, the links are also not active

[glacial sonnet]

The prompt "an epic rap battle about the clash of the titans" was blocked because it contained "the clash". That's dumb.

[hexed ledge]

If you remix/cover someone else's song, then extend from that cover, it doesn't seem to show up on their song's remixes page then. Looks like only single gen covers?

[remote agate]

Loving ruining extension workflows. Getting better by the day.

I get it for cover, not extending. Especially now that extensions take so long, you're already tinkering on the next step if you find something useful you want to extend from. Now I also have to wait for a track to be done generating, while I already know I want to extend from it.

It's already infuriating enough that it automatically does it with personas.

Oh and especially now that we don't have 'Reuse Prompt' anymore for some ridiculous reason, this is just an insane downgrade of an update.

[fallen glen]

Songs that can't be 'remixed' still show the button, and make it look like you can cover it. I was seconds away from un-publicing all my songs

[brazen hound]

suno say that i am downloading another users song, although its my own song

i dont have the commercial right to my own song?
creating a remix of another User's song does not grant commercial right to that output????
there is no other user, that is not the song of another user, that is my own song! why suno say that i am downloading another user's song, although its my own song? i never created a remix song of another users song.... i created my own song but suno say, that i created a remix of another users song and i am downloading it, although its my own created song...

[river heart]

The channel is useless, no one from Suno actually answers user questions here

[brazen hound]

well a user told me to report these issue here

[river heart]

I was told to report issues here too. I raised a payment issue and no one has responded. They don’t even care when it’s about money 🤣

[brazen hound]

well...

[verbal lily]

In Edit, often, when I click Space it starts playing song and I cannot stop it. Repeated clicks on Space just starts another play instance on top of already playing. The only way to stop playin is reloading page and that means loosing all current settings in Edit.

[rancid fossil]

To be clear. This is a bug reporting room. We report a bug so they can accumulate a log and work on the more offten mentioned bugs. Thats a one way report. If any response, it is as a courtesy only. If you wish for a one-on-one of an issue, we contact by email and get in queue behind the others.

Of course, someone might respond here or you can try for community help as well in the "technical" or "general" channels. So its not useless at all. It's monitored frequently and serves its purpose.

Within the output's menu , at the bottom, is also a "bug" reporting button.

Billing questions would not be responded to or assisted here. You should contact [e-mail] . While waiting as well, you may throw a line in the technical channel with a bit of details to see if someone is familiar with the issue.

[half solar]

Bug. I go to Extend a song and download WAV. It says I have no commercial rights! On my own song! And instead of having a nice extend graphical bar at bottom like we had we are back to original style. Where is the colored graph of the song? All I get with extend is to have a remix button. It then extends the song another minute instead of following directions to end it.

[mighty edge]

You don’t have commercial rights unless you’re a premium user when generating the song.

[blazing sparrow]

What the hell? This is my own track. I wrote the lyrics myself. The whole thing is mine. Wtf is going on?

EDIT: apparently I'm not the only one with the same issue

[runic zodiac]

Suno may have some issues to iron out before remixes really take off. Maybe try a refresh and see if that resolves it. If not, the issue is at their end, because by rights you should be able to remix your own songs.

[junior dock]

can someone explain to me if remixes make your work public?

[half solar]

I get this too and I'm a yearly premium subscriber.

[mighty edge]

they do not. Just make sure your song generations are switched to private.

[junior dock]

When i filter to public, nothing comes up so I think i'm ok... 🤞

[mighty edge]

should be. 👍🏻

[frank warren]

I have the same issue

[elder mauve]

The new remix option is not toggling of when clicked

[elder mauve]

It should be default off

I wish lol it's still default on

[median ore]

I'm having the same problem. I hope they fix it quickly!

[azure hamlet]

I doubt it is just me, but haven't noticed anyone else mention it. Moving things into workspaces is a nightmare. I have to open up the workspace window over and over again to get it to load my workspaces properly, and sometimes it just acts like I have none. It has been doing this since the workspaces were first released, and it is something I figured would be ironed out eventually, but it is still doing it. So unnecessarily frustrating.

And that is with both Firefox and Chrome, so I doubt it is just a browser thing.

Also, the site has been going sooo slow the last week or so, even more than usual. Even when the internet is loading quickly everywhere else. The concurrent generations you get more of with paid accounts are pretty much pointless because the site slows down so much it freezes and gives me a "this site is doing way too much and slowing everything down" type message

[dapper rain]

how turn off remix?

[agile summit]

Friend of mine used my referral link and neither of us has gotten that 250 creds, is there a lag on that or is something amiss?

[wild bison]

does anyone know if this discord includes some kind of helpdesk somewhere?
my account has stopped working for months now but I get no responses via email

[grim hare]

its seems since the "remix" update, every time I try to cover one of my instrumentals it's degraded into muffled city. or even in a tin can! I can't get anything that sounds right.

[dense jolt]

I would like to see a response to this. For my workflow this bug is disastrous. It's ironic that now in "Song Details" you get an option "Show original song this was remixed from", but it doesn't seem to solve the issue. Also, now I'm quite confused, because I don't understand if "remix" is the same as the old "cover".

[tender cradle]

Excuse me, what is the problem

[humble cobalt]

You would need to e-mail [e-mail] as the message says.

[fallen thorn]

In mobile view, toggling the switches itself to allow/disable comments, remix, etc. do not work.

Strangely, if you tap anywhere on the same line but NOT on the button, the Toggle works and the new setting is saved.

Just tapping the button does nothing aside from visually toggling (setting is not saved)

[lament radish]

I just covered a song which was created from a Persona, and it shows it as a Remix of the song which was used to create the Persona instead of the actual song I covered.

[robust oar]

I accidentally created a new account with my phone number. I've since deleted it and would like to add my phone number to my actual account, the one I'm paying for, but it says my phone number is still in use by another account.

[wind drum]

Wow. Allow Remixing is set to ON by default!? F'ing lovely. Well that's 100 or so new songs to go back and click-click-click through just to one-by-one turn off a stupid setting, then click-click-click back to my library and page through to the song I just changed in order to get to the next one. Who's bright idea was this anyway? Did nobody think this would be a problem? Did nobody think to ask the userbase? Good freaking grief. This is peak enshitification.

Why can't we randomize song order, still!? Or sort by down voted, or unvoted? This product has been out for how long now? Seriously, you guys need a UX person because this is awful.

[vagrant helm]

I am having a bit of trouble. I need to clean a song but I put it up for distribution.

so now Suno matches it. I can prove I am the artist

is there any way to whitelist my own music?

[mighty edge]

Your song has already been distributed?

[vagrant helm]

it's been upcd and what not and comes out on June 22

[mighty edge]

can’t you have the distribution service remove it so it doesn’t release? I use a distribution service too, so you should be able to take it down and make the changes and then upload it to the service again.

[vagrant helm]

if I take it down it goes off the music match thing....yeah I will do that. I was just editing the realease

[vagrant helm]

do you know how long it takes? I canceled it but I still get this

i'll just try next week. Hopefullly that is enough time

[narrow jetty]

That Remix sing has broken something, my lyrics get scrambled after 3:50. And I can't extend, the extension won't accept the lyrics, it just makes 2 second and 17 second extensions instead of like 1 to 2 minutes.

[keen oar]

sry but is the library search broken ? im searching for lyrics like before, but only finds songs that have that word im searching in the title, is just me ?!?! do i have to put some wildcard or something now to find lyrics inside tracks ?

[narrow jetty]

Plus if I extend I get garbage nonsense lyrics. why? Why would you change a running system?

[naive quartz]

[BUG] 🪲 When create a song with Style and "Excludes Styles", if you open the song generated - it is no a "-" (minus) in front of the excluded styles. Might it even doesn't pass to generation process itself...

[naive quartz]

Exactly! Raised that while ago, like to sent a message to a black hole. Imaging that people have 10,000 generations and search is not working. I can not find anything as well, but in saved playlist everything is there.

"Search" is not a luxery, it's a core function....

[south vortex]

i am dumbfounded how this entire discord is not inflamed by this issue, Suno is absolutely unusable right now for rock/metal/anything loud and for at least the past week. downloading as mp3 does help but even then, the quality of production all of a sudden one day dropped like 90%. Every single generation, all of them, either make you wanna claw your ears out right from the start, or start decent (still 50% degraded from 2 weeks ago) but slowly the guitars devolve into ridiculously panned, extreme high pass filtered, tin can trash. On occasion there are sudden random shifts in production quality smack in the middle of song sections. How on earth has there been no acknowledgment of this? Literally 100% of the hundreds of generations I've tried in the last week have this issue to some strong degree, all to a minimum of 50%. I've never heard such terrible quality from Suno.

here's a sample, and this is one of the ones I'm describing as 50% not 90%. what is this trash?

[vivid spade]

I've noticed that the Replace Section is generating songs ignoring the keep duration. I often end up replacing almost a minute even though I only want to fix 3 seconds.

[umbral rain]

Yes I have had the same issue. I think it would help having workspaces as one of the top menu items and maybe the ability to select from recent songs to import to workspace. I also tried Edge so that is 3 browsers covered that it isn't wortking properly with.

I made a video showing this bug to do with the replace feature. The sound changes midway through a generation option. https://youtu.be/I01NyzDoolQ

[viral belfry]

is anyone else having this?

[dull oar]

when in Cover creation mode, if you enter lyrics and then select instrumental, it will still create with the lyrics (button non functional)

[narrow jetty]

So I tried again, I create a song with a lot of lyrics, so I split them in two. Song gets created in 4.5 no problem, length around 4 mins. Then I extend, with the rest of the lyrics and I completely bugs out, every extension is just nonsense, not the same style, no lyrics at all, just one sound/tone for 40 seconds, etc. Why? It worked perfectly until the "remix feature" came along.
This is one of these extensions: https://suno.com/s/9zcHFkom2OJYJ5R5
This another: https://suno.com/s/c1fRIaWHgK20Llrq
This the next one: https://suno.com/s/3PIIkXNv8aPQZeXF
Then this: https://suno.com/s/bN8sQ7z3AD5UY7ac

Please fix and refund the rest as well

[arctic gull]

how to create?

[willow orchid]

For some reason I can't make a persona, it's telling me "Subscribe to create a persona" but I am a subscriber. First time this has happened

wow, and now i can't create even though i have 385 credits remaining!!!

the "credits refunded" seems to have bugged my profile or something?

[gaunt kiln]

I encountered a problem. When I edited in "open in editor" mode, I selected a clip to synthesize the whole song, but a lot of credits were consumed. It should be that there were duplicate deductions of credits. This should be a bug. I wonder if anyone has encountered the same problem?

[wild bison]

I subscribed and ever since everything went downhill... nothing worked anymore, noone responds...
after months i got my subscription extended after proving i was unable to do anything and shortly after I get more error messages and have been unable to create any songs for months

to me it seems that support is nonexistent

[willow orchid]

rip our accounts..

[wild bison]

😢

my account is actually unusable... i am unable to create, edit/modify anything

for months...

[mighty edge]

there’s no official support team here. I assume you’ve already sent emails to [e-mail]?

[wild bison]

been in here on discord a couple of times and sent emails to support, yes

but the last time I was able to get help, they found out that for whatever reason, sometimes my emails dont appear in their inbox (though it is confirmed delivered to their mailserver)

[lament musk]

sorry if someone has already encountered or reported this - but I can't seem to edit my profile picture and username in chrome. The form works, but once the Save button is pressed, it gets stuck. Looking at the console, it is a CORS issue, something I am sadly familiar with as a web dev myself. But wanted to report it here in case y'all hadn't seen it yet.

Actually - looking again it's a 413 - guessing the picture is too large. I'll try again and report back if I still encounter something

[noble badger]

When I upload audio it hangs on image generation and doesn't add the audio file to my library.

[lament musk]

Image is only 3mb, limit is 10mb, still getting a 413, also still seeing the CORS issue, also seeing a 403 from a POST to https://m-stratovibe.prod.suno.com/agg-receiver-service/v1/events/m so something must be up.

[lofty flame]

I've filed a bunch of bug reports, but for some reason my bridge in this one song I've been trying to make is causing weird trouble. Despite rewrites, changing genres and switching up words and lyric structure, it keeps mangling the lyrics in my Bridge. This includes weird pronounciations like pronouncing virginal as 'veergima' and anomaly as 'ehmaleee'

[lofty flame]

Oh. Also an unrelated bug. I have a playlist with over fifty songs. On browser the display gets weird and cuts off the bottom or top of the list

[gusty chasm]

I noticed on the Android app I have a playlist with 55 songs and can only see 50 of them since yesterday. Seems like a new bug?

[lofty flame]

It’s been an ongoing thing for me. I attributed it to me having a stupidly long playlist (116 songs)

[sullen phoenix]

I can't create any persona with the word "king" in the name, as apparently that's an artist name? I can't even have the word "viking" in a persona, as it confuses that with "king" the musician

[tame quail]

Greetings all. I am having issues Create a Persona. I have removed all references for artis name and it still gives me the error for artis name.

[azure hamlet]

Has anyone figured out a way to get replacement sections that keep the volume level and doesn't drastically get louder halfway through? I feel like I already know the answer, but thought I would ask anyways.

[sullen phoenix]

Same here. I think you need to make it a completely bogus name that doesn't have any English words in it.

It seems that it's doing substring matches instead of token splitting would be my guess.

Basically the name has to be complete gibberish

[graceful basin]

Something seems to be very screwy with the way "video thumbnails" are displayed; it puts a massive strain on my GPU when the suno tab is NOT in the foreground. I'm attaching a screenshot of the task manager readouts; when the suno tab is being viewed and a video thumbnail is playing, there's about 3% 'video decode' activity and similarly low 3D processing actvity, but when I switch to another tab and suno goes to the background, 'video decode' shoots up to ~98% when it shouldn't of course need to be doing anything of the kind. This only happens for video thumbnails, and if I close the information tab on the right but keep the audio playing, it also doesn't happen.

For at least the meantime, it would be nice if there were a way not to display video thumbnails - they're quite pointless anyway.

[tame quail]

What i had to do was create a persona with out the description. then after it was created I went in to edit it and was able to enter the description.

[humble cobalt]

In case this info is useful for the developers when reproducing the issue: Which browser are you using? Does it happen if you use a different browser?

[fluid rose]

Err... I am a subscriber... WTF?

[quiet shore]

Yeah, the tooltip always gives this message. Most likely something in the clip prevents you from creating a persona. Is it based on an uploaded audio clip that contains vocals?

[fluid rose]

Cheers.no audio clip on this. Hmmm

[viral glen]

Folks, this seems a very basic bug - but since I can't find any posts directly referencing the issue, maybe I'm insane and missing something. I have a non-public persona, non-public songs, yet Suno seems to think my persona is public. 😕

[lament radish]

I see the same. I think it's just the tooltip that's wrong and the Persona won't actually show on your public profile

[rancid fossil]

No audio clip? You mean the output is not from an uploaded audio output with vocals somewhere down the chain, or you're neither doing a remix of someone elses output?

[rancid fossil]

I'm assuming that's just reminding you that if you want this public, you need to click public.

[hollow goblet]

For some reason, the cover thingy stopped working for me after a few days.

[woeful charm]

For some reason I can't generate "Whole Song" I'm getting exactly this error for this: https://suno.com/s/bzPWyC3NZ79IxAAZ

[viral glen]

Hi. So if I want to see the other songs that are part of that persona but without making any thing public, is there any way to do that?

[toxic hound]

Trying to update the title and image for a song and keep getting "network error" and it doesn't save. Using Firefox if that matters.

[fluid rose]

Just trying to create a persona from a track I generated.

[rancid fossil]

If nothing in the total process history chain points back to a vocal upload, I'm not sure what else would grey out the "make persona". The Subscribe part might be just a default anyone would get when suno greys out the line. Otherwise. Sus for a bug. Yep

[lament radish]

Not as far as I can tell, there doesn't appear to be a way to filter on songs created using a specific persona (I have posted a sugestion about this before). Even if the persona is public I think it still only shows the songs using that persona which are also public.

[modern snow]

Search is broken because I can’t find some songs on it

[golden vortex]

I keep getting "An error occurred. A system error occurred." when I try to create songs. :/

[graceful basin]

Happens using Chrome; I normally use firefox, but there's another problem where in firefox, I get quickly logged out of suno and can't log in again without clearing cookies for the site. Nevertheless, checking quickly before I get logged out...no, the problem with video decode doesn't manifest in firefox.

[waxen oriole]

I don't think this qualifies as a bug, but more a serious malfunction. The replace section function is completely broken. It rarely adheres to "Keep duration", it often times just acts as "Extent" and replaces the entire rest of the track, the quality is abysmal at best and the transition points are atrociously obvious. It's that this one extend has a really cool section that I wanna keep, but it messed up the timing and added an extra bar, so I removed it with crop, but of course it needs some smoothing out. Unfortunately, it's completely impossible to work with.

[dense jolt]

Since the last UI overhaul and introduction of "remixes", Suno has so many inssues that it is unusable. I hope the team has in mind some form of compensation for paying subscribers.

[waxen oriole]

Also you can't delete personas for some reason. You can trash em, but not delete. Which means you can't delete the song the persona was made from.

[sullen phoenix]

E-mail support with the list of bugs (and ideally video repros of them) that make it unusable for you, then they'll often give you some credits eventually

That worked for me when "edit" was severely broken (back when it was originally introduced)

Speaking of UI bugs, I can't publish a song

Workaround is to "pin to profile"

[fickle nest]

Thisis the problem though when you finally do get support "if" youi get a reply this is a band aid as the bugs are still there, the frustration is still there that is if you can even make progress. I would like to turn my accounts back on but I have to see some serious changes in how things are being done.

[short copper]

BUG: it is the second time I restart the browser and the wrong songs (older ones) are displayed on page nr. 1 !
It gets the correct songs only if I press the page change button. So either it displays the wrong page or the both.

[valid jungle]

@lime rapids Don't spread lies or misinformation on this server.

[short copper]

The songs that fade out end too early ! The end is cut and you notice that right away!
This is a major bug, since you have to extend all of them because of the missing 2-4 seconds !

[sage dust]

Keep getting this error when using the editor. I think I have been able to use it only once without issue. I have tried on different songs, cleared browser cache, and restarted FF browser. It seems to fail the most if the song is a remix or has a persona.

[wind drum]

Well, there was this guy who was known as the "King" once, although probably not many people heard of him 😁

Seriously though, yeah, the filters are too aggressive.

[swift totem]

I don't think you should be offering the option to Edit or Move to Trash someone else's Persona, even if the functionality is disabled.

[crystal needle]

When generating videos from songs, sometimes some lines of lyrics disappear temporarily until the lyrics scroll up more. This usually seems to happen when the line is a certain length -- feels like it's when it's not quite long enough to wrap normally, but is still long enough that it would wrap when bold. That causes the line to simply disappear when it's the bold/highlighted lyric, then reappear when it's not anymore.

[worthy vine]

Hello. I am fairly new to using Suno. And I encountered a problem using Replace Section tool. At first, it has been working alright, but on my last editing of the song, where there is a tiny section of my song sounds a bit wonky (one word and one brief 'tick' sound for like 0.03 seconds just before that wonky word), I selected that section and tried to generate new snippets to replace that wonky section. But instead of the tiny section I chose, it gives me a bunch of 2 minutes and 4 seconds snippets that has that DOES have smoother version of the selected section, BUT also has like 2 minutes of hallucinating nonsense attached after that. So it just never just gives me that small section I want it fixed, which makes them useless. This happened more than 20 times in a row now, I am feeling very frustrated because this was going to be the last edit before I have a fully polished song. So if anyone could help me, I would really appreciate it. Thank you!

[halcyon wing]

Typo ?

[arctic gull]

27 days of silence

[humble cobalt]

This is likely some kind of account issue rather than a general bug. If you didn't already, please e-mail [e-mail] so they can look into this.

[arctic gull]

I wrote immediately, every 3 days, but never received an answer. Perhaps there is no technical support in Suno. May be technical support is a myth?

[humble cobalt]

Each time you e-mail it resets your position in the queue so it's best to send just 1 and wait for them to respond.

[arctic gull]

Thanks, but I'm afraid that by the time they answer I'll be old and have dementia.)

[remote agate]

bring back reuse prompt.

suno is dreadful to use atm

[lusty oak]

I also thought that the Reuse prompt was gone, but I think it has been renamed as "Remix/Edit > Use Styles & Lyrics".

[remote agate]

Nope

Not the same

it takes the place of cover/extend rather than transferring lyrics/prompt.

[lusty oak]

Mmm... when I use it, I see highlighted the "Reuse" option.

Simple bug, but quite annoying, the negative prompt is not properly reflected in the left pane. For instance:

Another one, this one a bit more subjective. The cover option sometimes does weird things with the instrumental melodies. In some instances, it sounds if it was playing the same tune but with some wrong notes.

[celest tendon]

I'd upload video but it's too much for my discord abilities.
Long story short, I can't edit the songs.

Can't edit displayed lyrics, can't save changes, can't publish with the changes.

Website issue.
I scanned for bugs on my cell, shutdown and reopened the website. Same issues.
I tried doing each issue one change at a time, tried editing a single phrase / correct spacing.... Same issue.
It no worky

Attempting changes from an old Motorola cell phone. I have android, and I use brave browser.

• edits still work on the app.

[sick oak]

I don't seem able to locate some old tracks, they don't appear in the search at all - when I saw old I mean a few months, not like last year or something. Has something changed while I've been out?

[untold chasm]

okay seemingly a bug (I'm not scrolling through the whole chat to see if someone else brought it up) I have an issue where if I create a song with part of the lyrics done, using a persona, it generates a whole new song rhythm music and vocals, but if I do it with a whole song, i.e when I completed the lyrics, it uses the original song music/ vocal style used to make the persona 99% of the time. This is on v4.5

[old egret]

i am a free plan user, and after using some covers, the option is now locked by the looks of it. it didnt say anywhere that i have limited use of it. is it a bug or?

[untold chasm]

I think v4 is locked after while for free yeah

[old egret]

nope its 3.5

i did my covers on 3.5

[untold chasm]

Didn't know there was a 3.5. I imagine it still a buffer or something like that, but I'd wait for someone with a bit more knowledge of that

[old egret]

its pretty confusing, now this is how i use cover, although i dont think it works the same, as it says (Remix) instead of (Cover) when generating songs

and its not like the v4 trials ive got for songs beforehand

[hot path]

Can't login and therefore I am unable to use my paid subscription. Been a month as well. It's crazy

[night leaf]

Will Personas ever be fixed? Instead of fixing the problem, someone from Suno told me to create new ones. I did and the vocals sound different on each song anyway. I was right in the middle of making an album and now I can't finish it because the voice is different since the update. Sorry, I'm just venting...

[stone condor]

Hello, I am a paying Pro user.
My credits are now showing as free credits, and I can’t use V4.5 anymore.
I have contacted support but received no reply.
Please help me fix this issue.
Thanks!

I don't speak English well, so I might not understand replies.
If possible, please reply simply or tag someone who can help me.

[dry fox]

Noticed extending a song now automatically links the extended song as a remix source, surely this is incorrect, I turned off the link, but it still states it's a remix (just doesn't link the song.)

[remote agate]

[old egret]

are you a free plan user?

[remote agate]

Doesn't matter.

[old egret]

oh i asked cuz im having this problem here

idk if i "ran out" of covers (it didnt say anywhere how much i had) or if its a bug

[remote agate]

Try refresh, see if it persists

[old egret]

it sure does

[stone condor]

Please help me, I bought Suno AI Pro service but got 2500 free points so I can't use v4.5 version. I searched many times for help but no one helped me

[old egret]

on mobile it says cover, now im confused

[worthy vine]

That definitely sounds not right. I would suggest contacting Suno support team for that. Meanwhile if you are okay with it, try using Suno on your mobile app because it might work there.

[stone condor]

I sent an email but got no response so I sought help

[worthy vine]

Yeah it will probably take weeks to get response back

But it might work on your mobile app, if that is okay with you

Or try logging out and log back in?

[regal fern]

Intermittent bug. I click remaster v4.5 and I receive one v4.5 and one v4 song instead of both v4.5.

[humble cobalt]

Is there a persona attached to the extension you're trying to do? If so, remove the persona as combinging both is only supported with v4.5

[swift totem]

yes the same persona it was created with. Obviously I need to do both parts of the song with the same voice style. Otherwise no point in doing the first bit!

[humble cobalt]

As I understand it, the audio of the persona is used to influence the first part of a new song. If you extend, the extension should automatically be influenced by the audio from the first part (so if there's enough of the persona "infused" into the first part it should naturally carry across in the audio to the new extension) That's how it was for v3.5 and v4 at least.

Being able to use persona with an extension is a new thing only supported with v4.5

[swift totem]

OK, so in other words, it's expected behaviour, not a bug. If you have any clout, perhaps the What's New? Announcement of 5/21/25, 12:15 PM could be edited to say that?

[humble cobalt]

🤔 If anything it'd probably be something they'd put in the v4.5 announcement. Otherwise there are things like v2/v3 not supporting covers that I have seen other users surprised about before. I think showing the models but indicating why they aren't selectable may work - #💡┃suggestions-web message

[swift totem]

I agree. I've often wondered, this month, why I could only select v4.5 -sometimes.

[worthy vine]

I just found out that the longer it is under 'queued' status, the more likely this happens, if that helps

[regal fern]

Not sure if a bug, but my songs that are remasters are showing unpublished source songs. I checked from my son's account and he could see them.

[worthy vine]

Does it show from different account too?

[surreal jetty]

I am going crazy.. trying to extend a song .. but always gives me 6~8 seconds only have tried to change the time to extend clip from etc but no luck

ugh .. well its now giving me 11 seconds... eating up my credits in nibbly bits and driving me insane.

[swift totem]

I normally fix that problem by extending from an earlier point.

[regal fern]

Yes, tried multiple accounts

[dusky frigate]

Error 423. How do you fix it.

[long sorrel]

Seriously. Aside from all the sound quality problems ... Suno just changes Versions when you click to extend a 4.5 song. This is all extremely annoying. 🙄 Who would want that?

[visual pagoda]

Very niche issue but I changed my username and handle about a month ago and just tried generating videos and downloading and it credits my old username. Tried publishing and generating again and the results are the same.

[craggy gale]

I get this every time I try to edit, replace or remove anything.

[plucky ember]

you cant seem to delete an account if it was setup through discord login.

[quiet ruin]

I've been noticing that whether it's a browser or the app that I am unable to access to check my billing information if I wanted to update it nor can I seem to buy additional credits if I want to.

[night kernel]

I Really NEED To Get Rid Of Remix

its Not sounding right.

How do you get RID Of Remix???

Its making the music sound terrible!

..

[fallow fiber]

I sent an email to [e-mail] 4 days ago in regards to a refund request after activating for 1 year instead of 1 month. I am yet to here back. Is there another way to contact Suno about this? @lusty pollen

[mighty edge]

maybe try billing as well

[open socket]

Fascinating that Suno has still not fixed the CSS that causes the editor to overfill the browser vertically. Is nobody else reporting it besides me? It's such an easy fix!

[open socket]

When you say "Remix" what do you mean? What are you trying to do? Are you using desktop or mobile?

[tribal valve]

when i put asian singer it does not sound like an asian singer

[static vessel]

Why is uploading audio so scandalously slow ? even for a 6 seconds audio ??

[modest patrol]

Not exactly bugs, but inconveniences that arose after the update with remixes:

1. Previously, I could specify, Extend one track with a couple of buttons and at the same time take a prompt from another (usually, from the previous attempt on this track). Now it is impossible, both actions immediately call up both the previous track and the request in the field. It is clear that I can do everything manually and I first have to copy the request to myself in MS Word. But this is inconvenient. Return to the system a separate understanding of where I suggested a track and a prompt.

2. Now the Extend function gives results more like Remix. The system CANNOT cope with maintaining the same style and simply increasing the number. It always tryes too hard on making it more powerful and weird while I didn't ask for.

Also I can't create a dialogue song. According to my idea, a man and a woman should sing in turns, and this is clearly written in [ ] in the lyrics whos line this is. But the system does not read this well and constantly gives lines to the wrong voice.

[swift totem]

If your 4.5 song has a persona, switch persona off, and it should extend in 4.5.

[swift totem]

Steps to reproduce the problem?

[long sorrel]

I have not used Personas in ages. I just wanted to extend a 4.5 and it switched models. Got unusable extensions until I noticed the mistake. It should stay in the model of the song chosen. This is a bug. Therefore I reported it here.

[shrewd flint]

Hi, is here anyone who can solve my watermark with vpn problem?

[hoary lintel]

when I play songs on my first newly generated page the songs show the unplayed notifaction circle next to them after refreshing or closing the page and coming back on ios and windows dekstop google chrome tested

[swift totem]

I've just had a couple of terrible remasters from v4.0 to v4.5 - reported as bugs. Devs might want to investigate.

[wet mist]

Hello anyone here ? I'm looking to share some bugs on your payment

Dm asap for fixing it

[cold ginkgo]

On Simple Mode, I have Instrumental selected. And it's adding "male or female vocals" to it's style prompt description... It only gave me lyrics on the first generation, but still has vocal sounds, and, again, is adding a vocal prompt to the prompt that it generates for itself separate from the input given...

[fallen thorn]

Email billing as that is their purview. Support deals with a lot higher volume so getting a response from billing is much faster for financial-related issues, typically back within 3 business days.

[white ice]

SUNO BILLING HELP

For billing/payment issues, email: [e-mail]

Include:

• Your Suno @handle
• Description of the issue
• Transaction ID(s) or payment receipt(s)

Before mailing:

• Check if your card was charged
• Verify funds were available
• If Stripe rejected your card, try using the iOS or Android app to pay via Apple/Google Pay.

Do not send non-financial issues to this address — it may delay your response.

[fallen thorn]

You may want to send that to billing, please see the above for contact details

[wet mist]

I have all details just to discuss so we can fix it

[fallen thorn]

I am unsure if thr devs reaches out to users via DM which is why I recommended that route 🤷‍♀️
Maybe one will see this and reply back to you

[wet mist]

Yeah but there is no one active so impossible to solve this

[fallen thorn]

Hence why I provided an appropriate contact - there is no official support team on Discord, the Team members you see are developers on specific functions of Suno.

Emailing billing would guarantee a response within a few days. If there is an issue with the payment processor (Stripe) not accepting your payment, please consider subscribing via the official apps and pay through Apple/Google Pay

[wet mist]

It will take few days and between this few days it will be raped totally 😵‍💫

Legit people can't take advantage of that coupon that's why I'm saying only resellers and sellers will take advantage of it and then legit people will supposed to buy from sellers

[wet mist]

It's from stripe payment

[fallen thorn]

By the way, I am not a staff member, just a regular community member if you are unaware.

Contacting [e-mail] and letting them know the situation is the best way at the moment. When you tell them the issue, they will investigate the issue on their end and take action

[wet mist]

Thanks for it

[worthy vine]

Hey, did you find out a way to remove the unpublished source songs? I might publish one soon, and that is going to be a remaster too.

[leaden cypress]

Found a bug! I’m currently having an issue on my mobile browser where I’m trying to do a cover but every time it keeps writing new lyrics even though I put the lyrics in. The only reason I’m using the mobile website is because I want to use my persona that I created and it’s not available in the app yet

[regal fern]

One work around is to crop the full song and release that instead. But, the bug still remains on my songs where I didn't do this and just released the remaster version.

[willow spruce]

Create persona with name "Genius". Save. - nothing happens.
Look in dev tools: "{"detail": "Name contains artist name: iu. Please try again."}"
OH CAN'T USE COMBINATION OF LETTERS "iu" ? Triumph , Medium, Premium

• error message should be displayed
• Thank you for still allowing to use individual letters

[worthy vine]

Okay thanks!

[main wave]

Having issue with the new captcha verify. It says to match the image on the right but there is no image on the right. it is blank. How am I suppose to match it if I have no idea what it is.

In the right I highlighted the thing I'm suppose to drag to the matching shape. It has nothing. I've gotten lucky a few times but it is doing this for every time I hit the create button.

[grim hare]

Trying to have the original song origin for my remix to display, but doesn't work. Tried turning off and back on and doesn't work.

[crystal needle]

Apparently, the Suno devs haven't seen the Tom Scott video about Scunthorpe...

[grim hare]

now I can't download wav files for my new songs. doesn't work on PC browser or Mobile. It just times out.

[willow spruce]

IU—one of K-pop’s most beloved vocalists
Okay, so that exists and they just dumped names to “forbidden” list.
Let’s hope there are no Korean artists whose name is one letter.

[remote nimbus]

When analyzing the lyrics in the replace section, the lyrics are written in two lines like this...
Why haven't you fixed the bug for over a month???

[dense jolt]

Now this seems to work for me. But there are two other issues:

1. Some cover songs doesn't even display the option to show "remix" origin (even if before the last UI update it was possible to see the origin) (see screenshot)

2. when everything will work again, how can we have the "show remix origin" activated for all the covers, whithout going into the song details of each song one by one?

[silver sinew]

Have you tried to use the match lyrics to audio feature

[ashen crystal]

Hi! I’m trying to create a Persona based on my track , but I keep getting the error: “An error occurred while creating the persona.” I’ve tried everything — different names, short description, non-public mode, reloading. Still no luck.

Any ideas on how to fix this? Thanks a lot!

[solar grove]

Is the Persona based on an upload?

[ashen crystal]

The song was made inside Suno

[short copper]

Is there a logical explanation for why the sound quality is good at first, but then deteriorates significantly after a few hours?"

[grand urchin]

I've encountered a bug to where it doesn't let me give suno money and I can't purchase subscription

[lone spade]

I know I have before been able to see what song a cover was covered from in the description, but now I can't find that on my songs. Has it been removed or is it moved into some settings I haven't found?

[lone spade]

Ah, I found it. Moved to Song details -> Show Remix Origin.
Does anyone know of a way to set this to be on by default?

And another question. About the new Visibility & Permissions -> Allow Remixes. If this is enabled, but the song is not Published, can other Suno users remix your song? Or is it still not available for remixing until it has been Published?

[fluid quest]

I get an error, "[email] is not allowed to access this application" when I try to log in using my Microsoft login. Microsoft shows me as logged in, I just can't access Suno from it because of this error. This happens regardless of browser, extensions removed, cookies/cache cleared, time of day, and location. My account is being paid every month, but I haven't been able to access it for a while. I emailed Suno support on May 17th and then again on May 26th, but they haven't gotten back to me yet.

[languid narwhal]

Hi ... I just experience that recently generated songs appear to start well but after about 1 minute the song basically starts all over again and again from the beginning and not finishing

[languid narwhal]

appears to be an issue with the player, not the song, on Safari MacBook ... works ok in Chrome

[sour dragon]

v4.5 is much worse compared to previous models in terms of following user lyrics. Today it completely ignored my lyrics and added its own (I don't even know what language it sounds like).

[lone spade]

Double check, if you have used the Editor, that there are still lyrics saved with the song. I've had some occasions where the "Edit Displayed Lyrics" part (when you open up the song) has been empty, especially if using replace selection togeather with instrumental. Then, if you cover that song and didn't realize it had no lyrics on it anymore you will get those hallucinations instead. Not sure that's your issue, but might be worth double checking 🙂

[willow spruce]

does your persona have name with letters "iu"? see above

[willow spruce]

It's at random. can be the opposite. it may be dependent if you doing cover or not
For me in every generation one track is without treble and quality is not good, like draft, and second one is good.

[sour dragon]

No, it was on the first creation, not after any replacement.

[short copper]

maybe there are certain times where is good or bad

today morning was good, in the afternoon not

[swift totem]

Is this contrary to Suno policies? If so, I can't see which policy it breaks. Trying to get it to show on the song, but it's not having it.

[echo thunder]

news playlist does not appear when creating tracks

my playlist "bossa nova" and "Funk" not appear when creating tracks

[neon ivy]

What is wrong with search lately? it doesn’t find my songs by lyrics reliably, I keep trying to work with songs I made previously and can only find them by manually paging through thousands of pages. This isn’t good. These aren’t old songs either, they were made this year in v4

[inner bone]

Every extension I generate is just clipping screeching and noise, I try to replace a section and I get a System Error, and every single song I've generated for the last 2 hours ends up turning into tinny mush with just awful production by the bridge. Every gen is worse than the one before it.

[inner bone]

Holy cow, is 4.5 having a mental breakdown tonight? It is generating the weirdest, most nonsensical gibberish I have ever seen from this app. It is truly baffling.

[grim hare]

it's been weird for me the last few nights as well. I went through 510 credits and still didn't get a 100% correctly spoken/sung lyrics. It's like the vocalist had a stroke in the middle of the song.

[inner bone]

I burned through 800+ credits tonight. I’m so frustrated with thing. Personas are absolutely broken, and getting consistent singers and tone is impossible without it.

[willow kiln]

Cant create persona after record my own vocal, why?

[willow spruce]

Do you have “iu” in persona’s name?

[covert plank]

Why is suno gen track that is creating random lyrics that replace mine? (Custom mode - iOS browser - 4.5 - full style prompt- full neg prompt - no persona)

[near trout]

Personas are frustrating. They often insert unwanted lyrics from previous songs, or identical melodies. PITA when you have to waste 10+ generations just to randomly get one track that doesn't feature these failures.

[swift jolt]

sunos genereate replacement is not working

[tiny crescent]

hi all i have the problem that some tracks i made in suno dont give a correct preview as example here in showcase. the link show there is media and give a play button but nothing happen when click on it... i dont know if this is an known issue but would be happy when this can be fixed. maybe i do something wron but its nor in 3 tracks i think that this dont work others do. thanks alot for help

[long sorrel]

At this point I don't know what not to report. Can you call so much poor quality a bug anymore? 🤔

• Replacement isn't working
• The quality of the generations is awful (from dull to a droning sound after two minutes)
• Remaster 4.5 does everything but give a better result ...
• Cover slips in more mistakes than before
• 4.5 still can't distinguish between male and female voices

Feel free to extend this list. I am about to use Persona for the first time. Not hopeful that it will give me the desired outcome. I could throw my credits out of the window it would make no difference as hundreds of them go down the drain without usable results anyway. 😑

[robust river]

💯
the only thing it currently does reliably in the editor is remove

[pale lintel]

anyone else facing this issue ?

tried generating replacement

[long sorrel]

As stated above. ^^ Not working.

[formal crater]

Can't replace images either

[glacial hazel]

Heya, so I wanted to use my Credits i bought last month and they still show up that I have them, but when I try to generate a song it says I need to be subbed?

[simple lynx]

yes, could not fix it. Anyone an idea, what we can do?

[long sorrel]

That is not a bug. You only can use credits while you have a current subscription. You don't lose the top-up credits but to use them you need to have a sub. It's mentioned in the fine print. 😬

[glacial hazel]

Ahhhh. Alrighty. Sucks cuz Suno won't accept my new Credicard T_T

[long sorrel]

Contact Suno via mail ([e-mail]). That kind of problems can't be solved in this community discord. 🙂

[glacial hazel]

will do thanks

[ornate mantle]

I can't accept nor deny the new remixing thing in browser :d

I didn't open it in a while and now can't use cuz am stuck on that prompt

Breh, so it's somehow a problem of a browser

Cuz it worked on other browser...

Nvm then...(?)

. . . Definitely nevermind, I opened new page and there it worked... so weird

[placid karma]

Keep getting this error when trying to upload a video to use as a songs cover. Both on PC and phone browser.

Wanna follow up with this too, since I'm still having this issue a month later

[inner crescent]

Hi I am getting an error from suno when trying to log in . I- I keep getting this error "Application error: a client-side exception has occurred (see the browser console for more information)." Any help woul be great . THX

[iron jasper]

clicking extend resets the lyrics box and style box with no way of undoing it

[rancid sable]

guys anyone have problems with generating suno songs more than 6 min?, i'm using 4.5 V , but suno dont generate me complete song, and i see it says max 8 min, but songs durability when suno make them is around 4 min 32 sec or 3 min 56 sec and dont gen them complete with all lyrics but should do it because it says max 8 min gen guess maybe a bug ?

[near trout]

Super random to get an extended runtime, you're better off to plan for multiple extensions imo.

[surreal stirrup]

Hey all I might have found an interesting bug in the editor, this is the open in editor window, if you make more than one edit without going back to the create screen you lose all edits. It is fine if you do one replace section or one extend and then go back, but how it used to work was when you applied an edit it used to go back to the create screen, but not it applies and then returns to the edit for you to continue. When you go back to the create list all the edits and sections are missing. The work around is after edit to reload the create, but though you might like to know

[lament kiln]

Can’t download songs whatsoever if using safari which has delayed me from putting a video up on YouTube and my subscribers aren’t happy, thanks Suno -_-

[ebon violet]

Hello, good evening,

I'm having an issue with the display of likes on my music.
On my profile page, it shows 5 likes, but on the music page, it shows 6 likes when I refresh it.
Also, when I open the music page in a new tab, it shows 6 directly.
I'm using Brave as my browser.

This only happens with this particular track (it's the only one I've published).
It seems like there's a desync between the profile and the music page, maybe due to cache?

Thanks in advance!

[tardy bough]

How do you make music instrumental for songs, it yet I made a cover for the singing song and it still did vocals

[patent dagger]

Sorry if this is a noob topic, but I can't figure out the Extend feature at all... when i select the point to extend from (usually toward the end because I need more than a 1 minute track), it creates a 3-5 second clip and refunds my credits. Please help, I just switched from Udio and I'm already having a little buyers remorse

How do you extend tracks in general? Am I doing something wrong? All I want to do is make my 1 minute tracks 3-4 minutes

[tardy bough]

That is becaused it is bugged, you got to try more times and it will show up. It refunds for you to try again until is not 3-5 seconds

[patent dagger]

Oh is that all it is? NICE! Thanks for the fast reply, I'll keep trying...

[patent dagger]

wow I got 9 seconds and no refund. garbage.

[loud grail]

ok so i added an account in the free tier and all my songs got deleted

[humble cobalt]

Usually adjusting the time before extending can help if the song is ending too quickly, but if it's cutting off something else could be wrong. Post a link to the clip you are having trouble extending. If it's a bug this will be useful for the developers to look at.

[loud grail]

@humble cobalt you see i have added another account and all my songs got deleted in the free tier

[patent dagger]

https://suno.com/s/dSlWBOz43qKPUAw7 I'm trying to extend around the 1:13 mark, like I said I really just want to get a couple more minutes of this beat extended off the end.

I've tried cropping to the point I want to extend from, but no luck

[humble cobalt]

1:13 is just before the final note so the model knows the song is ending and is likely going to try to keep ending the song if you extend from there. I'd go back a few more seconds - somewhere around 1:08 might be good, if not try around 1:02.

[patent dagger]

makes sense. Wondering if I use v4.5 it might work out as well. I'l keep throwing credits at it lol

[humble cobalt]

If you get stuck with the model behaving in weird ways like this, best place to ask is #📚┃suno-school as other users who may have encountered similar problems hang out there and may have other suggestions.

[patent dagger]

I appreciate your help. I cropped it back a bit and ran the extend through v4.5 and I've gotten a couple good gens. Thanks

[humble cobalt]

I am not sure what you mean. It sounds like you have created a new account? (You should only have 1 free account.) Log out and try to log in again?

[loud grail]

@humble cobalt i think you are correct i will check it out

[hazy path]

IT would be great if your fix the crop/remove bug that make a song unable to be modified anymore

[rancid fossil]

Talked about this months back, thought a mention again: An account/subscription bug? Annual and month paid subscription should both get 50 credits daily if we run out during the month. But a couple of annual paid members say they don't get 50 daily. Always 0 daily until refresh day. Not sure if poliicy change or a bug. Just making aware. Have a nice day. 🖖

[willow depot]

Because when I refresh it it goes back to being 40 or sometimes 20 likes

@humble cobalt I was curious has anyone brought up about the like bug for both the app and the web browser because most of the time I'll get like 30 to 40 likes for some of my songs and then all of a sudden it will disappear and it will only be two or three or four and then when I refresh the page it goes back to normal so is anyone understood what's going on with that cuz it's very annoying just saying

[tall pier]

This might not be a Suno bug. But just in case. No matter what browser I use on mobile... There is this input freeze almost. For example, you start typing, then you use the enhance style prompt feature... No matter if I manually type or not after this point, the dialog just won't update from what was originally typed. This doesn't happen in desktop mode on mobile or computer. Just the mobile site. Super annoying lol. But I am not sure if it's a browser/phone bug or a Suno bug which is why I shared it.

[humble cobalt]

I noticed the play/like count is sometimes incorrect and reported this a while back as well. Seems just cosmetic as it eventually does correct itself. I don't know why it happens though.

[lime rapids]

So, in addition to ALL of the above issues, Personas (for me) are right messed. The few I do have, ONLY remake the original song. Like, only. No matter what I change. But now, It wont let me create any, saying I need to be subsribed, which I am, on 4 accounts, (yeah yeah, its a per project thing - not my question). Anyone else having this issue?

[lime rapids]

Same with the Re-use function, the old one was so much better, more functional, and consistent. It is pretty sad when you have a slew of customers saying "we dont want your updates". They also upped their filters. I coudln't finish a song because I had previously started it, and it had the words "Fifty Grand" in it, which is apparently the name of some producer, but it now gets flagged and wont let me proceed.

[lime rapids]

All the while providing literally zero support. for me anyways, Three months in and I am getting emails "so whats the problem again?"

[kindred herald]

Not sure if reported or not, for me the "hide stems" selection does not hide the stems. Or at best only hides a few of them if I reload the page after selecting it.

[ancient imp]

Same problem here.

[oblique pulsar]

Anyone else having the problem of making a EDIT, then hitting APPLY, then it makes the song in the Edit area, but doesn't create it as a full song in your list.... Did something change?

I really wish you could choose when to get updates....

[oblique pulsar]

Anyone else having a problem editing a song... It's been broken all day.

Can anyone edit after their latest update.

Literally worthless.... lost an entire day.

If anyone from SUNO is listening can you please fix EDIT.

[arctic vigil]

+1 to this. Cant upload videos. Keep getting "Upload failed. Please try again." error.

[arctic vigil]

Wait, I might have figured it out. When you select which video you're uploading, and hit "confirm", for me it flashes for a millisecond, but stays on the "confirm" screen. LEAVE it on the second confirm screen for a bit, I believe now it's actually uploading, even though it doesnt show any upload progress. I left it for a couple mins to be safe. THEN hit the confirm button again, and I could update from there.

I'm unsure if it's a browser issue (i use OperaGX) and it's supposed to show upload progress, or if it's just an oversight. But yeah

[onyx cradle]

May I ask what is the reason why my account has been showing the screenshot prompt for many days now and I can't use the feature? And why is it blocked by you guys?and how do I need to undo this state? With multiple browser changes and no improvement.

[lament kiln]

Still can’t download my own songs whatsoever if using safari on a mobile device

[fervent willow]

https://suno.com/s/HwJAg6zN0WiBnoVr
https://suno.com/s/lj7Z9UTA1Okj7dkp
dozens and dozens of generations always with the same tune! PERSONA doesn't work anymore, it's making me songs that are all the same! who's going to reimburse me now?

[short copper]

VERY OFTEN, AFTER STARTING THE BROWSER it is diplayed the wrong song page at the page nr 1.

BESIDES THAT, after coming back from the edit song lyrics window the right column with the lyrics vanishes.

[wintry jewel]

The new replace section works much worse than the old one

[verbal lily]

New Replace section does not work at all for me. I like generated three replacements for the section but I cannot see or hear them. All i can get is original song.

[cyan ermine]

I think new Get Stems function (vocals&instrumentals) doubles the results (i get twice vocals and twice instrumentals)

Ok, i guess they're a little bit different ;P

[rich scroll]

Hello, because of persona with 4.5 doesnt carry the personas voice i really do need 4, especially remaster in 4. Not sure why its gone as an option. Right now everything is at a standstill for me and I'm unable to proceed. Thank you for your consideration

[deft latch]

Now if I crop the song my styles are gone and I can't even add style summary 🪲 🐛

[hollow wyvern]

Is anyone else having issues with playlists. Either browsing them or adding songs to playlists, phone and browser.

[swift totem]

Hi, I've just edited a V4 song in the new editor. I cropped it, faded the ending, and saved as a new song. I want to make it into a Persona but I've not being allowed to. I am a Pro subscriber. It's also lost its syle notes.

[lament kiln]

Latest update did not fix safari not allowing me to download my own songs from Suno(and yes I am a paying user)

[swift totem]

I agree it doesn't produce variety like v4 does. As 4.5 is still beta, I'm tending to work in v4 then when I have a variation I like enough, I remaster it into v4.5 - [edit 4 jun - although now we have Advanced Options in Weirdness, Style, and Audio, this should change me back to v4.5 ]😉

[fervent willow]

I’m hating the Remaster with the new version, it even deletes me often some tools that were there before!

[placid tartan]

File Upload is still broken with FLAC Files

[hard chasm]

This new version STRIGH UP IS BROKEN. Half the songs generate 30-60 seconds long only??? Did no one test this thing?

[celest haven]

The upload just not working and not showing. Why not able to browse to unload instead of record unload . Come on already ! Simple things and getting ready to jump off if not addressed.

[rancid tapir]

Upload doesn’t finish uploading so it doesn’t save. Which means the covers generated are not covers but remixes instead. Yes I chose to save the upload not even do a cover but it directed me to the create page anyways. If I leave and come back it will restart the upload. I’ve waited patiently for 10 min + with a LAN connection 1GB so is not my connection either.

[full socket]

I do see both options, it doesn't show up for you?

[celest haven]

In app no upload

[next vapor]

Replace and most of the edit functions are not working for me at all.

[next vapor]

For me, when we choose file upload, the files shown are dimmed (disabled) and can't select the files to upload.

This happened in the past, too and they fixed it in a couple of days ..

[next vapor]

They show up, but clicking on "Upload" takes to the file browser when audio files are dimmed and cannot select the files.

[rich scroll]

Try extending it with end as the prompt getting the whole song and turning that into a persona. I think i had a similar problem back

[rich scroll]

Think i had the same problem, i just uploaded a smaller mp3 version if i remember instead of wave

[placid karma]

Just seen this, sorry. Thank you! That was the issue lol

[warm kindle]

Report a bug When I ordered the stem it gave me two sets when it should have been one.

[humble cobalt]

This is by design. The two sets of stems will sound slightly different to each other.

[worldly viper]

Is it a known issue that generating the lyric replacement is not working, but still taking credits? My credits count is going down when I retry

[compact lily]

??? i uploaded completely original lyrics, remove this idk why its there

[warm kindle]

There was one release before, so I thought there was a problem. But I think it's the same. There's no difference. Is it a waste of system resources?

[humble cobalt]

They can sound very slightly different (the ones I've generated do.) The way the new stem separator works is by generating the audio and Suno does all audio generation in pairs (you always get 2 songs, 2 extensions, 2 covers, etc.) so this works in a similar way.

[dry fox]

After doing an extend the whole song levels are screwd. Every time.

[worldly viper]

New editor or classic editor?

[dry fox]

New editor and from creator panel

Also noticed a more mispoken lyrics compared to normal.

[foggy finch]

Same happening to me. All my own lyrics, happening with every song I try to upload.

[dry fox]

also replace lyrics in new editor often just utters gibberish or a combo of old and new lyrics

[wary flare]

this issue too

[lucid isle]

hi, guys.Recently, I wanted to try version V4.5. However, after logging in, I found that even with my free account, I suddenly couldn't generate anything.
The web version noticed: “A system error occurred.”
And he IOS version noticed: “you don't have access to this services.”
I'm confused about what caused this problem.

[mellow kestrel]

Every upload I try that has my own voice and original lyrics is getting flagged as copyrighted material

[mellow kestrel]

https://tenor.com/view/killing-me-smalls-intergalactic-gif-25828071

How my hell! YES! What is up with that?!

[dry fox]

All uploaded lyrics lock the song to private as they can't be sure it's your own work. only Instrumental can be uploaded edited and made public.

[mellow kestrel]

I know. It’s not about making it public… it’s about the upload not working at all

I have songs I have uploaded a day ago with my own voice and original lyrics. Even trying the same audio to upload again as a control fails miserably

I have 40+ plus songs I have done in the past. Trust me, I have a workflow… it’s no longer flowing.

[ivory fjord]

Replace section is eating my credits and not producing anything

Like, literally nothing

It won't regenerate sections

It freezes on the regenerating visualizer

[worldly viper]

Yah I posted about that earlier as well: #🪲┃bugs-web message

[spiral juniper]

pro functions blocked for me with no reason again

[iron marsh]

The replace section tool isn't working for me, and I'm glad to see I'm not the only one with this issue

[trail carbon]

I just wanted to say hello and I am happy to be here! I did expirienced a lot of Bugs in the last 2 weeks and the new version 4,5 gives me hadaches. But now they haved changed the advanced section. And it looks like they also fixed the problem. 😉 😎

[shadow radish]

Apparently after messing with a song in the editor, now it auto starts the song even after closing the browser out completely and when trying to edit a different song, the last edited song starts playing in the background as if it is active in the editor even though there are no signs of it being visibly playing while editing a completely different song. Gonna try to clear my cache on my browser out and see if that helps.

Nope still get the same issue. Was using Chrome, but went to Opera and logged in and now its fine so seems to be something got stuck with Chrome.

[spiral sage]

Starting with version 4 I think, after half of the song, for some reason the mid and high frequencies increase

[open socket]

Crop defaults to "My Workspace" instead of the currently active workspace if you go to the editor from the song details page.

Actually maybe it always does? I know I've had it work properly once or twice but most of the time when I crop a song I have to go find it in My Workspace and move it into the one it was supposed to go into.

[verbal lily]

I had "pulse with swift basslines" phrase in style description (actually generated by Suno creative boost tool), and it refused to generate song as "swift" is artist name. Ridiculous.

[swift totem]

Thank you for the work-around. 2, 2 second extensions, credits refunded, new song I could use as persona.

[atomic stone]

Is it me, or is Remaster Pro secret code for Remaster Only In 4.5?

[unique lodge]

so its impossible to really delete song... once i put a thumbs down then i put into trash ... then go to trash and deleted permenently.... did that for 40 pages..... then come back the next day all the stuff i deleted still there wasted 2 hours trying to deleted stuff i dont need ... is it me or .....

[humble cobalt]

Trying to upload an MP3 file using a mobile browser (Firefox, but I've seen others wiith this issue on Chrome too) and the file selector will list the files but won't let you select anything. I have MP3s and WAVs and none of them can be selected.

I'm offered these choices when I choose the Upload option. If I pick "photos and videos" I can navigate around to a folder with audio in it, nothing is selectable. Other apps are offered though and if I choose Cx File Explorer I am able to select a file with that and it uploads.

[charred stump]

I uploaded an original instrumental track and got this 🤣 dumb error

[spice flower]

the audio scale doesn't show in the new advanced bar

and sometimes show only a part of it

[pearl otter]

the lyrics ""Don't Fall Asleep"

"Don't Fall Asleep"" triggered a "copyright lyrics" and i wasn't able to use them, this is one of a number of times i've entered common phrases and had the engine disallow it for 'copyright' ..... Surely the phrase "Don't fall asleep" can't be copyrighted!

[lucid marsh]

Exact same thing is happening with me. Can't upload my own past creations. Not even recordings of my voice.

[hollow cypress]

I've been trying for a few weeks to report a vulnerability in the persona creation flow that bypasses the restrictions on uploads, but no one is responding. I've sent two support emails and reached out directly to mods here. Who do I need to reach out to?

[past basalt]

Hey, I’m trying to upload a recording of a completely original song that I’ve written by playing guitar and singing. And every time I try to upload it is sais it can’t upload because it contains copyrighted lyrics.

This is kind of bs. I wrote this song like 20 years ago and as far as im concerned there is no copyrighted lyrics.

How can one even copyright lyrics?!?!

[mellow kestrel]

Just trying uploading an instrumental I made to test… even that doesn’t work

[unique knot]

Yeah, the copyright check is ultra-aggressive. I'm uploading literally brand-new songs written and composed by myself, and it says it is copyrighted. Hopefully they'll fix this.

[buoyant ravine]

A couple of things, when trying to replace lyrics with the new editor, the first two work, but if you regenerate you get gibberish and the words in the lyrics side become misspelled without any interaction in the lyric window. Also, after editing a song to fix the lyric and saving as a new song, it is no longer showing in my library. Any ideas where I should look for it?
Edit: I found the song by going back into the create mode for the song. It was still there this time when hitting save us new song. It actually saved as a new song.

[small matrix]

Yeah, exactly that - sometimes you can upload it again and (because it's hallucinating random lyrics) it'll work, but most of the time it just rejects instrumentals as having copyrighted lyrics. It's a shame because when it does work, the covers often end up really good - but only when it works.

[swift totem]

This is bugs-browser. It's a gripe, not a bug. (Maybe a line is used in a published work.)

[snow meteor]

Fix detecting copyrighted lyrics, couse wtf again

I didn't put any copyrighted lyrics or audio

and now with that wtf

[short copper]

Lyrics are and can be copyrighted... even "ahh ahh ahh" can be. But it is stupid when the software identify only a combination of 3 words that belongs to that lyrics.
At least there should be a feedback telling the user WHAT exactly was it is the problem!

[willow spruce]

Anyone figured out "Audio Influence" to keep the uploaded audio melody? at 0% it just creates something unrelated.

[humble cobalt]

0% would mean that the uploaded audio has little/no influence on what gets generated. You'll want to adjust it in the other direction.

[willow spruce]

It should be a toggle "follow melody" because melody and audio file interpretation are different components.

[rancid tapir]

Oh lyrics do in fact get copyright protection; otherwise how else can you claim your royalties as a song writer? Even translating a song has copyright protection. For instance you translate a song for someone the someone who originally created it the original still holds copyright of the translation, you would need license or written approval to use the translation.

But since you say yours was made 20 + years ago I recommend you find the original document if it had a date on it good. If its a digital document do not edit it, it will change the date stamp. But that is your copyright proof. If it was written you may need to have it authenticated for the date it claims to have and then register it in your county accordingly.

I am not a lawyer! Just giving friendly advice and I recommend you seek special legal assistance.

[patent dawn]

This copyright thing is ridiculous. It was the only thing I used Suno for. I know this is a bug with the update. Older recordings I've used on Suno are now being hit with the copyright issue. Stranger still, I just tried to upload the same recording 5 times and it actually went through. Tried the same recording another 5 times and have hit the copyright issue every time since.

[zealous thunder]

hmm Hi i have a big problem, i'have try to click on the new attempt for split the track song and that happening (black screen) and i can't resolve that , try everything, restart my browser, refresh the page ... and nothing happend still black ... Help pleas need to make some music

[hard chasm]

This thing is getting WORSE every update, its cutting songs by 80% half the time and just randomly pulling in song lyrics that were changed 20 generations ago

[fallen briar]

I feel like everything is broken now to a point where I dont know what I could even point to. I can't get a decent sounding song from any version and the 4.5 is the worst. It was barely working for me the entire month, but I could work around things by creating and covering with personas or tweaking the style prompt. Now nothing works, its all robotic sounding and is just unreliable in every facet of use.

[lavish parcel]

i cant renew the yearly subscription that I used in the first place, called the bank, says its working fine, tried different card, didnt work either, tried vpn, didnt work, tried the app, didnt work, tried different browser, didnt work, what should i do?

[heavy gull]

I don't know who asked for these weirdness and style influence update.

If these updates work for you, congratulations.

But I noticed some old issues resurfaced after yesterday's update: hallucinations in the middle and/or towards the end of a song, mispronounced lyrics, inconsistent audio quality through out the track (some parts are muffled while some parts are crystal clear), and volume rising towards the end of a track causing distortion.

These issues disappeared (at least for me) during the intial roll out of 4.5 until yesterday.

I say this with utmost respect, but why do you hate your paid users so much Suno? that everytime you get something right with the new version, you just have to nerf yourselves and get everybody to yap. Please make it make sense.

[gaunt herald]

This artist name thing on persona creation is ridiculous. It's blocking words that contain 'nf', 'den' and 'sule'.

I couldn't use unforgettable, sudden or capsule as part of the description.

[spiral juniper]

anyone with student pro plan bugged too?

i cant use pro features

it already happen before

[outer temple]

Allow remix and comments are on by default on new generations on paid accounts. This is bad. I'm assuming this is a bug / oversight. Who thought it was a good idea to make all paid accounts visible and public by default?

[full socket]

Not an issue if the songs stay private... no one would have access unless they have the link.
So before sharing, or publish to public... one needs to remember setting those permissions.

[outer temple]

The private by default setting is no longer there. It's public by default it seems.

[full socket]

okay, then but once you decide to publish to public, it'd be public for remix and comment.. unless you don't want that.
So it's kinda make sense to me.

[outer temple]

Yeah. Paid accounts should be private by default. There was setting for that where everything generated under the paid account is private, That seems to be gone. This is very bad.

Not sure if other with paid accounts have noticed it yet.

[full socket]

The account itself? or you meant the songs?

[outer temple]

account and song

[full socket]

What did you mean about the account?

[full socket]

Songs are ok.. songs are NOT public after generated.

[outer temple]

Well. Before any paid accounts and the songs generated is private.

Now it's all public by default. This must be a major oversight

[full socket]

Just because you don't see those permission, it doesn't mean no one can extend your song before the update.
They can if they have the link. Just like now.

[full socket]

I think you're just overthinking it. You're ok. Not wide open until you published your songs to public.

[outer temple]

if it's public it will show in the public area. They don't need a link. It's not private.

[full socket]

This is 100% correct. If the songs are public... they're not private.

[outer temple]

that's what I mean. All new song generated are now by default public and allowed to remix and comment.

[full socket]

That's False. All songs are NOT public until you flip that Publish button.

[outer temple]

really if that is the case. Maybe have a pop that maybe indicates that somewhere/

[full socket]

Maybe you meant all songs are allowed remix and comment, but they are sure NOT public.

[outer temple]

it will certain cut down the confusion

when I right click on the song and roll over visibility it all says "Allow" so that is the what might confuse people. It did for me. lol

[full socket]

Yeah easy to get panic when seeing that... but rest assure... no one can remix or comment if you don't share the link to it
..and it'll remain private in your library.

[tight topaz]

Yes your right Im in fear right now for this too... i disover this only now but it's so strange actually.
VRKing has right too with the "publish button" but is so disturbing

[outer temple]

Good to know. lol. because going over each and everyone of those and disabling it would be a nightmare. lol 😂

yup. Like I was saying above and seems like you too. I think others will too. lol.

[tight topaz]

yes but search the word "private" in the search bar ... i can read a few people viewing their playlist "private" ... public and anyone can play the whole playlist. what the hell

[outer temple]

@full socket thanks for that tip btw. 🙂

[tight topaz]

#💬┃general-chat message

[edgy shore]

replace section doesn´t work for me right now... its just stuck in loading, then error

[tawdry island]

I was using new edit mode, it was stuck 6 times during generations, it had not produce anything- no section extencion or replacement, but yet it charge me credits six times! need to fix that and return please burned credits. thank you!

Thank you!

[lavish parcel]

i cant renew the yearly subscription that I used in the first place, called the bank, says its working fine, tried different card, didnt work either, tried vpn, didnt work, tried the app, didnt work, tried different browser, didnt work, what should i do?

[rich scroll]

I got you suno fam! YW!

[compact needle]

Hi guys, Im spending a lot of credits while generating incomplete 20s, and 1m songs, what to do? my username is ChillEP153

[analog falcon]

2800 credits went gone in two days since I created a new persona. First song was amazing with right attitude and tonality. Then I wanted to create more songs with this new persona, and almost every credit went to generate the same melodies, same rhythm ofthe guitars and so on with a new male voice almost every time. I try to change style description, but it don't matter. The persona is stuck with a specific melodiy, rhythm sounding instrumental. Same bug when I changed the lyrics and rhythm of them. Very few times it generates something totally different, but with a new voice.

The new STEMS feature is great so far!

[ivory fjord]

It's stopping me from uploading anything

even no lyrics

[ivory fjord]

same

[elfin shard]

I have a pro plan account but with the new update i cant get into edit mode anymore its asking me to upgrade

[covert nest]

I have a pro account and while in edit mode extend feature fails but credits are gone 😉 anyone knows if these can be refunded? thx in advance

[spring drum]

Others also have issue with when reaching 1000 characters in the style description it complains the tags are too long?

[ancient lotus]

All the songs I create with a persona are THE SAME SONG. Different lyrics, different tempos, but always the same chord progression and melody.

[violet sapphire]

Remix button overlays the lyrics display and often covers up buttons and text

[swift totem]

'Extend' option in Song Lyric window isn't taking user into Extend. Click the 3 dots, select Remix/Extend - The Create window opens. Resolved. Changed to normal Chrome browser instead of hybrid browser that was blocking cookie.

[meager yoke]

The Extend feature is buggy again.

This damn bug, where the song length is not normal whenever you extend a song, has happened and been fixed in the past, but with the recent new feature update, it's happening again.

I've already raised this bug several times in the past, and it took over a month for it to be fixed.

I wonder how long it will take for this bug to be fixed again.

If this stupid bug keeps happening every time a new feature is released, why not just not release a new feature at all?

[azure hamlet]

Just noticed when I extended a song it no longer labels it as 4.5, even though I am set to create in 4.5
Doesn't really matter than much, but thought I would mention it.

[worthy mauve]

Does anyone know when suno will fix the problem with the quality of the audio getting really bad after around the 2min mark? I‘ve tried several tips and tricks but eventually nothing made a difference. at the moment im just using my paid credits, and everything i create becomes unusable because of this problem. I just canceled my subscription, because it’s like handing money to suno and in return you get frustration because the audio quality near the end of every song is so bad and distorted that you can throw your songs in the trash. And i don’t get why some users seem to have this problem and others don’t… who else is experiencing this problem??

[bitter gull]

On 4.5 and a pro account. I have uploaded an audio sample and created a few tunes from it. I now want to create a Persona from that creation (Clip from my band). But, when I try to do this the Create menu says "Subscribe to create a Persona. " I am subscribed.

[short jasper]

I do have the pro version (student version) and I cannot access it al all. Any ideas?

[short jasper]

same here

[bitter gull]

All sounds like growing pains. Im going to try clearing my browser cache, logging out and back in. See if I get a refresh.

[hushed spindle]

audio input generations are ignoring 100% of parameter options for me. every single output now is unaffected by anything I can change. 100% of results are matching my input audio which has never happened nor has it ever completely ignored what I am telling it. I tried clearing cache and different browsers. I used only files I know worked and new ones I havent tried before, the results are the same as of last night sometime. all my generations using audio input are ignoring all changeable parameters for me. I have never experienced this in my almost year of using this tool. it worked fine (perfectly) after the update the other day but as of sometime yesterday this is what I am experiencing and nothing I can do or change has fixed it.

[hushed spindle]

same for me but with audio input not a persona, matching my input near exact and is unaffected entirely by any changeable parameter

[bitter gull]

I think Personas are broken and getting a rework. Would love to hear from a DEV on this though.

[hushed spindle]

well for me it just input audio doing this not persona, could be related tho

theyre technically the same thing

it probably even works the same, persona is just to recall easier probably instead of digging for that audio each time

[bitter gull]

I am using audio input right now and it is giving me different results under Cover/Remix. The quality is not that good though. Lots of headcrash and phasing.

[hushed spindle]

extend im getting same thign only atm

but yes the quality went way backwards too

[bitter gull]

Love the new features but definitely not ready for prime time...or the use of my credits.

[hushed spindle]

I was cruising making stuff since new update, living the dream lol. Returned last night to do same process ive done for almost a year and now im just at a loss, has to be bug or something

[bitter gull]

The should implement a beta channel with credit boost for those that want to try the latest rather than making it a full blown feature.

[hushed spindle]

i burnt like 500 credits since last night testing my issue, which is a drop really but it still something im losing

[bitter gull]

Agreed

[hushed spindle]

So far in last few hours people are noting audio upload issues of:

Persona (my guess is persona is just an audio upload or chosen saved file to generate from and functions the same as other uploads) not creating variations or feeling entirely off compared to prior

Uploaded audio extends are also not creating variations and ignoring parameters.

False flags

Degradation in gen quality from audio upload

[open socket]

It's pretty well fixed at this point.

[long brook]

since the new update, my persona and created tracks just feel so off. before this update i could confidently use my persona across several genres and have the same vocal similarity, thats completely gone now 😦

[shy jackal]

where is the replace section button. I can't even find it.

[hard bridge]

Uploaded audio saying copyrighted lyrics when it is orgianl unreleased music I recorded myself!

[bitter gull]

Under the Remix/Edit button.

[shy jackal]

Oh sorry, I am in the editor and already replaced the lyric. Sounds ok, but can't get it to replace the original song. The "Learn" section reads "Try new lyrics or melodies by picking a clip or section.

Hit the
button to quick-replace, or use the left panel to tweak lyrics and style—then click Replace Section." It's that Replace Section I can't find.

[bitter gull]

This is what I use..

[shy jackal]

yeah that looks like the legacy editor... in the new song editor there is no big orange button. I quit using the legacy editor because it seemed like a credit scam since sometimes it would just overwrite the rest of the song when you just wanted one lyric replaced.

[bitter gull]

Weird. It told me that this is the new editor.. LOL

Song Editor Beta is what I am in

[shy jackal]

I've been wrong lots of times before. Anyway, I don't have that button regardless.

[bitter gull]

Sorry I couldn't help ya. Hope you get it fixed. Lots of funky stuff going on in Suno atm.

[cold jackal]

Hello, I can no longer use Suno at the moment because I was working on personna whose voices I can no longer find. Since the "advanced options new" each of my personna' voices are distorted, impossible to find them. Do you know if this can be fixed soon? How can I contact Suno? I have sent them several messages but for weeks and have never received a response... thank you.

[shy jackal]

they never seem to respond.

[cold jackal]

So why they have a email adresse wtf.

[junior dock]

can anyone get the replace lyrics to work? I clicking on 'New Lyrics' in the editor after highlighting, then i input the new lyrics and replace button but won't change anything

[shy jackal]

I should have said they rarely respond to me... can't speak for other people's experiences.

[shy jackal]

Mine will change, and I can see a "commit" button, but I don't know how to save the new version of the song.

[junior dock]

I see the commit when i hover over the generatedd lyrics but the actual lyrics don't change for me. they stay the same as the original. Also the top left has a "Save as New Song" button. haven't tested it since i can't get it to actually make lyric changes

[shy jackal]

I tested the save as new, and it was just the original song

[shy jackal]

so something I've done when a new lyric won't catch in SUNO is replace the lyric with something ridiculous but in the same meter/syllables. Once it makes that change, go back and replace it with the lyric you actually want. But that only works if the first part of this hack works. If it just won't change at all, I'm sorry.

[junior dock]

yea dunno, i had to revert back to legacy. wasn't even coming remotely close to the lyric updates I was giving compared to legacy.

[swift totem]

I had exactly this the other day. Try extending it with [end] as the lyric prompt, getting the whole song, and turning that into a persona. If it works, the extends will be very short and you'll get refunds.

[keen sky]

I know I'm not the only one, but major issues since June 3 update. Audio uploads all flagged with Copyright protection message, generate doesn't recognize Key, Tempo, Style tags. Wasted 600 credits on one song trying to get it right.

[neon ivy]

The stem splitter simply doesn’t work for me, I get a screen saying “loading dsp engine” on a black page

[dawn mountain]

In the covers, nothing sings the 3rd verse. It leaves out song structures. Wasted credits 😭

[left ridge]

remix attribution still showing despite toggle off:

when uploading/remixing my own track, the platform still displays “Remix of [original song]” even though the “Show Remix Origin” toggle is turned off. attribution should be hidden, but it remains visible on the track's public page.

steps to reproduce:

• Remix your own track on Suno.
• Disable the “Show Remix Origin” toggle.
• Check the remix track’s public page on another account – the attribution still appears.

toggling off “Show Remix Origin” should fully hide the original source attribution from the remix’s public display.

It’s not a major technical flaw, but it affects how polished our public tracks look

it’s small but meaningful

[bitter gull]

Nice try though mate!

[full socket]

Morelikely because your upload has vocal in it.

[spiral juniper]

it happened before

just wait...

[robust basalt]

Twice now I have had suno tell me my own lyrics are copywrited when i am uploading my own music - is there a way of seeing what this is being verified against ?

[willow delta]

Mispronouncing Words

This problem is out of control. I've spent hundreds of credits trying to clean up the mispronunciations in one of my songs, but with no luck. In the choruses, "seven" has become "seve-ven," and "heaven" is "heave-ven," but the same words in the verses are just fine. This is just one example, albeit the worst. Often the attempt to replace the lyrics generates total gibberish.

[violet sapphire]

Cropping a song with the new editor locks persona creation for the crop, even if the full song can be turned into a persona

[quasi egret]

I have a problem i don't know if someone has this problem too, but when i try to open the editor of a song, it appears me that image.

I'm a pro student plan user so, i don't understand, before this update i could edit any song and now i can't.

[solar grove]

Have you tried remastering the cropped segment?

[violet sapphire]

No, but using the legacy editor to crop does not have this issue, saved 10 credits :3

[solar grove]

Now that is interesting information and definitely points to a bug! Thank you for doing the research (and naturally saving yourself some credits too...)

[violet sapphire]

Actually, uhh... I did remaster, can I get credit compensation? 👉👈 /j

[solar grove]

A+ for effort but sadly as a moderator I am unable to assist with this matter...

[violet sapphire]

Worth the shot 🤷‍♂️

[solar grove]

You miss every shot you don't take so yes.

[quiet dagger]

a lil same cause, but I did song editor after paid (resubsribe) and then, my acc need upgrade to Pro for doing that 😅

[vagrant helm]

Hey it's eating credits and not replacing the section in editor.

Mine is a 4.5 version

Apparently if i hit regenerate from big button it works. from little button does NOT. Also you need to maybe have the ai HEAR the info before? Bc it sounds totally different

I know it doesnt really hear, but whatever it is that it does to regenerate that spot. Whatever math it does...make it know that math

[elfin shard]

known issue, some of us are having that same issue

[shy jackal]

My lyrics are gone?

[topaz steeple]

Me too. All song lyrics are missing.

[jade hornet]

Me too

[vagrant slate]

Lyrics poof

[inner bone]

I am a Premiere user, and it shows I am unable to create Personas because I am not a Pro user. 😕 Additionally, I have 8 Personas already. Spent 500 credits and my night fine-tuning a style, and I am unable to capture it now. Please advise.

[cyan moon]

What the hell happened to all the lyrics in my songs?

[jade hornet]

Show this instead of the lyrics.

[placid agate]

Help why all lyrics disappeared?

[solar grove]

It is being investigated.

[jade hornet]

Songs created before the bug appeared:​​ The lyrics ​have returned to normal.​
​Songs created after the bug appeared:​​ The lyrics ​are completely missing.

[strange crescent]

None of my songs are broken in to sections, just 1 colour, anyone have the same issue when editing?

[left ridge]

not for me

even 3.5 lyrics are missing

sorry I digress, it was a loading issue. still, I have a song from before this bug that is now affected

may 22nd

[inner bone]

This happened to me when I created an instrumental song. I believe it is because it uses the lyrics section to determine song parts (i.e. [Intro], [Verse], etc.)

[inner bone]

I have logged out, clear cache, logged in, no change. Did the same on the app and the mobile website. No change. 😢

[tawny pendant]

I have no problem with seeing my lyrics. I have no problem generating a 7 minute song (custom or cover).
I have a big problem with the first 1 1/2 minutes sounding clean, and then continually degrading into distortion to the point that long compositions are useless. Until Suno fixes this, all of the new, exciting updates are nice, but of what use if the songs have to be trashed because they sound dreadful. This is especially true of orchestral or big band compositions.
I hope Suno's techs are really pushing a fix on this issue for an otherwise great program.

[cedar geode]

All my lyrics are gone!!! Give me the lyrics!!

[solar grove]

This is a known issue with a resolution that is being propagated through the system. Please be patient and all lyrics should be restored soon.

[cedar geode]

thanks for your reply

[left ridge]

no style summary?

[olive nacelle]

every song I made attached with these lyrics automatically

[meager yoke]

The bug that caused the Extend feature to not work properly (song lengths to be incorrect, sound quality to deteriorate) is still active.

I'm under a lot of stress over this bug, and it's costing me a lot of credits. And these are credits I paid extra for.

[atomic stone]

Any time you do a remaster or stitch a song together via replace or extend, there is a decent chance none of the lyrics are copied to the new version. This becomes an issue if you do not notice it, and then try any kind of cover, extend, or replace. Without the lyrics the AI does not know what to sing and sings gibberish. I would guess this non lyrics transfer happens about 20%-30% of the time so check for it before trying to mod a song.

[left ridge]

building on @atomic stone report, i’ve been running into another bug that kicks in after the 2-minute mark.

no matter if i use upload, cover, remix, or edit stitching... the audio fidelity drops noticeably past 2:00. high end detail gets muffled and the mix degrades on bass heavy tracks. this happens even with 50-100% audio strength and clean stems.

for context, i’m a regular uploader and avoid personas entirely. this issue ruins otherwise solid tracks and makes it hard to trust the output past 2 mins. please look into it

[short copper]

please create a second page with the old settings (no sliders etc) and put the link in the left column. Many people are unhappy or even very unhappy with the changes the new upgrade has brought !
As typical for SUNO, each update brings a lot of bugs, unexpected results and many things get worse instead of better.
It is no big deal to add the old page with the old settings on the server accessable via extra link.

[cold jackal]

Yeah I totally agree… we should even choose whether or not we want to have these sliders with the options or not. the fact that this is imposed is a bad idea

[foggy ice]

Hey guys. I am unable to both upgrade subscription type and buy more credits. It's just loading forever. Anyone know how to solve?

[quiet dagger]

maybe cause so many issue with billing system, and not yet resolve until now.. outside DC community there's pro/premier user scream out cause kick out to free plan.. I dunno what happen with that, still no answer

[foggy ice]

Ok :X Thanks

[hushed spindle]

still fills incredibly broken today, audio input generations still ignoring all parameters one can set, absolutely no variations in output no matter what I set. The audio has degraded incredibly as well. it's still completely ignoring all style changes i can make. 0% audio influence = exact matching input. any variable of audio influence and style influence = same thing, near exact matching of input audio. I saw last night Ive done 13k songs now, Id like to believe I am very familiar with how this tool feels and operates and something within the last 48 hrs went awry for sure. right after the big update the other day it was incredible, the best it has ever been, now it feels terrible and all results I am getting are bad and simply only match my input audio now

[humble cobalt]

Can you post a couple of examples of bad output (maybe one with bad quality and one where the audio influence seems to be having no effect)? Just so the team can look at some specific examples.

[hushed spindle]

all my stuff private as it contains original music I dont wanna suno users being able to click on or copy but it's hundreds of them. Ive used around 1250 credits since yesterday testing and restesting this all to same results. Ive gone back and used files I absolutely know yield good results but does not now and only produces copys or near copy of my input and tested countless new input options. I have cleared my cache, I have tried new browsers. Nothing affects it. Completely copies of input audio and absolutely no style influence whatsoever. If staff want examples in private Id be super happy to share and also provide examples of what I feel did "work" the other day but is not now

coupled with the fact near every output sounds extremely degraded compare to RIGHT after the big update the other day, theyre copies and sound horrible

[glacial garnet]

Since the team added the advanced options sliders (kind of a mimic of another AI music platform, I'd point out), no generations I have made have adhered to "female vocals" in the prompt. Instead, all vocals sound like they are being sung by that d-bag from the band The Darkness. This is only present in 4.5. However, using the same prompt in v4 yields a generation that starts to hiss and scream so badly that even a remaster (which is apparently locked at 4.5 now) pulls the hissing scream into the remaster in what sounds like rapid fire cymbal crashing that drowns out everything else. And before it is suggsted to share something the team could listen to, need I remind the "suggester" that MANY of us shared such files when there was the v4 Feedback channels regarding that hissing scream, and it's still in v4, so... there's that.

That being said, I have used the feedback option in the Tri-Dot More from Suno to share a few of these crummy creations already, and if that doesn't work, why would posting to Discord be any different?

[hushed spindle]

it's just completely ignoring all styles and everything else for me too, nothign I am typing or changes does anything now

i can change nothing and I am getting the same exact doodoo outputs I get when I change everything and add prompt lol

[prime forum]

I don't have bug but the system said "This device was detected as suspicious and has been blocked. It will no longer be able to perform actions. If you believe this was by mistake, please contact support."

and I can't login

can anyone help me with this problem?

[full socket]

BUG - When I replaced a section and provided a new lyric (add a word in this case) and the saved song doesn't have the new lyric displayed.

[violet jackal]

Hey there. The new „get stems“ function doesn‘t work correctly. After 20 minutes only three stems are finished, for the others the circles are still rotating.
However, the 50 credits are still withdrawn. That is not okay

[full socket]

if you closed it and get out of the editor and get back in, and click Stems panel again, would they be finished? probably just refresh issue?

[violet jackal]

No, I‘ve tried it several times. But if I download them, all files seem to be complete

[short copper]

With Suno is good to wait at least a month before using new functions after a release cause all of them are very buggy. At least if you want to save some credits, time and nerves.