#🪲┃bugs-web
1 messages · Page 37 of 1
To address this issue, I’ve tried multiple approaches over these 30 experiments, including:
- Adding simple diacritics (e.g., "بَقِيتُ" instead of "بقيت").
- Using transliteration (e.g., "Baqeet" for "بَقِيتُ").
- Simplifying words (e.g., changing "بقيت" to "معاكوا").
- Breaking down words into syllables (e.g., "بَمْشِي" as "bam-shi").
- Using external tools like ElevenLabs to generate clearer Arabic speech (e.g., "مَعَاكُوا" as "Maʿākū"), but the musical arrangement in Suno wasn’t fully compatible with the generated voice.
- Referencing native pronunciations on Forvo (e.g., "حَالِي" as "ḥāli" in Egyptian Arabic), but Suno still struggled with the letter "ح" (haa).
Despite these efforts, the pronunciation remains unclear, particularly for letters like "ع" and "ح," affecting the authenticity of the Arabic lyrics. While the vocal performance and musical arrangement have significantly improved, this issue persists. I believe enhancing Arabic pronunciation support would greatly benefit users creating Arabic music.
I’d be happy to provide further examples or audio samples from my experiments if needed.
Version 4 is generating 1:58 second songs starting about halfway through for me.
I am on a pro plan.
Same here
The experience was terrible, some strange verification codes were generated, and input errors only allowed songs within 2 minutes to be generated
Hi! When I use stems today my vocal stem is vocals PLUS instruments. And my Instrumental stem has vocals and instruments but in a lower volume!?!?!
Anyone knows whats wrong?! Tia
Same issue I and many people have had for over a week now. @small shell any update on this?
@strange crescent i think i've wasted 300+ credits just attempting to get this to work
hi @small shell : Hope this finds you well! I seem to be dealing with a broken song.
When I try to extend it, there’s no timestamp provided (see red circle), and even if I manually enter the extension timestamp and hit "Create," nothing happens for about 15 seconds—then I get the error:
"A clip got stuck while generating."
It's kinda frustrating because I’d really love to keep working on this track—I don’t want to lose it.
Any idea how I can save it or get it working again?
Thanks a lot in advance!
Is that every time, every song when trying to extend....or just this one?
When I download the video, Korean lyrics don't come out 
hi... its this particular one
thus far....
but so far, only this one
Not just Korean... all lyrics are missing from downloaded videos.
Will, regenerating video, or go to Edit UI and re-synch the lyrics make any difference? I see the blank timemark and also the slider crammed far left as if it's starting point is off. i cant emulate it, so just asking if you try to re-align the lyrics.
i do nothing that i dont usually do. I go to the original song, select extend, and with a "normal" extension, you have the slider at the very right hand side (see example)
with the particular one in question, it is however the case that the timestamp disappears and the slider is, as you said, crammed all on the left side
Sorry. I meant to request that you try to re-align the lyrics in the Edit UI first then go back to see if it makes a difference in where it shows the segmenting slider frame. The slider is far left AND the timemark is blank as if reading that the slider is in a far left area outside of the visible time, in other words... the "blank zone" Will trying to re-aligning the lyrics help to adjust the slider back into the zone so its slidable and will show the timemark properly again?
i understood what you ment
and i tried both
re-aligning the lyrics
as well as, originally suggested, regenerating the video
refresh the page and all
OK. Thanks. So that didn't work. sigh
In the Edit UI, we can slide the cursor way over to the left and start playback at "-01:-01" whatever that means, but thought there might be a connection.
The extend tool in the Edit UI does the same? shows a blank box where the timemark should be?
Tried making a full crop copy and see how the cropped-copy acts on extending?
let me try
the bizzare thing, i just saw, is
at the bottom of the page, next to the song title, when playing the song
it usually has the time (running) and then the end time after the /
in this one the right hand one is like turning
as if Suno would be "reading" it
or loading or whatever you wanna call it
i can play the 1st original song (at least the 1st draft)... but it keeps on turning
does this make sense? i mean a regular time thing would just look like that
maybe that's also the reason why i got the error message "a clip got stuck".. since it couldn't be "read"
Id ahte to think it has a permanent corrupt line the file somewhere, but was hoping the copy wouldn't pick it up.
If the right side is spinning... yes as if its re-arranging and laying down the data again. The 'old "refresh" might set that properly. Cant hurt now I suppose.
Why's the song starting at 00:01 though instead of 00:00 now?
did a copy make any difference as to extending it ?
oh crap! 🫣
you cant manually put in like 05:00.00 in the right-ending time mark and see where it says the ending should be? or you did and it just went to all zeros again?
of course.
i guess that was to be expected, eh?
i just think this one track hung itself up
it keeps on turning
for whatever reason
so, back to original... the least you can remove in a song is 4 seconds.... if you slide the slider all the way to right and the left side as far right as possible and still have the "remove" circle-slash icon show... can you afford to remove 4 seconds from your song to see what the remaining crop will do with an extension? of course, if expected, it will just have a "loading error" again.
you're still talking within the extension function, right?
No, use the Remove tool in Edit UI... or better... maybe can use Replace tool and replace the last 1 to 3 seconds of the end of the song.. either way.. just trying to get an output that will then work with the extend tool without sacrificing much from the original song.
hang on
My Extend feature doesn't seem to be doing anything at all - except making a whole new version of the song...
problem is, it doesn't recognize the track at all
tried replace and remove and both time i get an error message
as you can see it's still "loading"... so as said, i think the track kind of hung itself up
Seems no matter what you do, everything relies on the "starting area" and so everything thinks it doesnt exist.. it cant find the starting point. Other than the play button which plays the song. OK. i'll say leave it to MikeB to see if there something more technical to look inside that can be done.
Can you physically download it and it comes out playable? at least there is that if you have to upload 2 minutes worth. Sorry Im not much help from here.
let me try
MP3, WAV and video are ok
the video however doesn't play the lyrics
display the lyrics i should say
video not playing lyrics is a thing since at least Friday. It may also be affecting other things, but it does seem a separate issues yet may be connect to the new moving Video upload feature now.... and what plans may be for scrolling lyrics. Thats a guess.
hmmm,.... interesting
but if that would be connected, don't you think it would have greater affects on more than just one single track?
one gleaming lining to the dark cloud, you can download the file.
that without a problem, yes
and it plays just fine
at least the 1st draft of course
but that sucker is still loading
forget about the 00:35... was just playing the song
but the second half after the / ... that's disturbing
Im saying the video not playing lyrics is NOT connected to your issues, I wouldn't think, but may be a result of them recoding how lyrics will scroll through the new moving videos and then also back with the old karaoke static videos
ok, got it
so what do you suggest
do i wait until Mike shows up? will he like read up on our convo above?
give it a cigarette and a blindfold?
otherwise, you can only upload 2 minutes worth and would have to extend with new sounds which you may not like. Or edit the song offsite to fit the best bits within 2 minutes and try for a whole other song to see if it picks up the best bits from the upload.
You still have the original only, which eventually maybe Mike or Jack could give some insight on a solution. Ive reached my limit of ignorance.
hmm... well i appreciate your patience and your help
i don't really know if upload or offsite editing will do the trick
i might try to do a cover 'cause like every 30th gen or so you get exactly the same gen as the original
maybe i get lucky
as new tools emerge , there may be future solutions. So download it and then keep original archived in Suno to have then review it if possible or find a solution we havent thought of yet.
yeah... will be a hard thing to swallow but i might have no choice
Suno owns me a platinum record now... lol
in the time it took me to copy and paste my lyrics I was asked three times by a non human to prove I am Human. can you get more insulting?and since thewn another two tims before listening to the song. seems like someone stuffed up.
Oh... will it Cover? yea do a few of those too then. Can you make a persona, i kind of doubt it, but try again to preserve the essense of it at least.
but seriously Dasvan... appreciate the patience
will give it a try
You're welcomed. Big fan. Inspired me on a few things. So thanks as well.
it's almost 5 am now i need to get a round of sleep beforehand
thanks again... should i find a solution, then i'll let you know
oh really? wow... i'm honored
Anyone else having issues with lyrics not generating in video downloads anymore?
Hi Team, I have yet again reached out to Suno support regarding the issue with replacements. I will include the email below.
Hi Suno,
I have been having this issue for over a week now.
Replacements now do not adhere to duration. This has meant I have been unable to work on my music. Many other people are experiencing this issue, I have attached screenshots of what mine looks like as well as the discord where this has been brought up multiple times.
To be more specific I select a 10 second verse for replacement, generate it and what comes out is 2 mins long. Before this I was able to generate 10-20 second replacements. This problem is significant because it means I can no longer change any of the music first generated and have been forced to stop making music.
The community and I have yet to receive any response from Suno regarding the issue. I have reached out via discord, support email, to individual members via discord (Mike B) but have not gotten any reply.
I am using V4 pro on PC, Google Chrome and have tried:
Logging out and back in
Clearing internet history and cache
Changing internet browsers (edge, firefox)
Changing the length of replacement
Ticking and unticking the ‘keep duration’ box
Tried it on different songs both v3.5 and v4
Updating my computer
Full virus software scan
The result is always the SAME, EVERY TIME.
I can certainly respect that you guys have a lot going on and that you probably have many other bugs to fix as the discord seems to be full at the moment. What I would really like is some sort of acknowledgement that you are aware of these issues and are working on a fix. Thank you and Kind Regards, @small shell
Please fix the lyrics!
So I'm not sure if this counts as a bug, but it feels like it should be one. When scrolling through the songs on a user's profile (not playlists, but the "Songs" tab) there's often a noticable performance decrease on older machines, and newer ones can still see a spike in CPU usage. This happens on Firefox anyway. Not sure about Chrome.
It has always done that for me. If you tell it to keep the same length it will make it longer. If you tell it you want it to be instrumental, it will try to insert lyrics, even if it has to make them up.
And I am currently having an issue where I try to cover a song and it starts midway through the lyrics instead of the beginning? Not sure what that is about, never seen it happen before.
I'm running into a serious issue when using 'persona' for a new song. It keeps remembering the original song's end time. The one the persona was based on and cuts off my new track at that same length, even if my song is longer.
I want Suno to use the persona vocal without these limitations. Right now, it's basically useless for me because it keeps holding onto info from the original song it was made from.
Same for me since Friday and support doesn't respond to messages! And here no one can find a solution !
Yes, same issue here for over 2 days! We need this fixed 😫
Lyrics videos no longer generate/show the lyrics when downloading the MP4 file. This have been an issue for over 2 days. I've tried different browsers, and remastering, and other troubleshooting but no luck.... is this only happening to me? or a SUNO wide bug? Please help.
Hi!
You're not alone – I'm facing exactly the same issue. The lyrics no longer appear in the generated MP4 videos, and it's been happening for a couple of days on my side too.
I also tried switching browsers, remastering, and even testing on different devices – still no luck.
Let’s hope Suno fixes this quickly because the lyrics display is super important.
Thanks for sharing – it reassures me that I’m not the only one!
I'm also having the same issue across all browsers. Regens and other songs produce the same issue
Not a bug. V4.0 is made available for up to 100 credit trial at Basic level. Then after that, only 3.5 available.
dang woodhouse. you could have at least let me copy the message so i could change the wording and not have to rewrite the whole thing....
At first I thought the playcount was for how many times other people played your song, then it topped at 99 and people were still liking it, assuming they played it to know if they liked it, and it hasnt moved. Then I thought it was how many times I've played it bc, lets face it, I'm a morbid and vane sob and been playing the heck out of it. Still the 99 mocks me.
Trying to create an instrumntal cover of a guitar riff and Suno keeps insisting on generating lyrics even though "instrumental" is checked in simple mode. Had to work around by using Custom without any lyrics populated.
?
Any fix would take time, don't expect it'd be fixed immediately after you reported.
Give it sometimes; not guarantee but it'd eventually be fixed. I'm sure it will be.
I have the error that everytime i want to create a song, i get the error message:
An error occurred.
A system error occurred.
i have been getting this for a while now and was hoping it would disappear eventually
unfortunately it stays and i have tried ios-app, safari, chrome and edge... all with the same error
our devs have some eyes on this again today, but DM me your email address so i can find out whats up with your support request!
fr having it too, its kinda annoying
Can't use replace, in other songs as well, but on another song it says "wait for other generations to finish", I have none running
same when trying creating, I think this is global downtime 😄
there is a system error when generating songs now
Did the system prompt you to enter a verification code before this?
Back up: you've uploaded a guitar riff and trying to cover it?
no, it did not
I think it's caused by an incorrect input of the verification code? which is causing me a headache
when I was creating just now, it prompted me to enter a verification code, so I won't be able to create anymore
Seems to be working now
@small shell can you check on this issue for generating replacements. Ive also tried to generate extensions but its only generating them in my library not in the edit section to allow me to apply them.
Havent been able to finish songs because of this
i have this issue too on some songs
everything from persona to replace is broken for me
Looks like it might be resolved!
Yeah it sucks cause it’s just a couple of lines I need to update
But I’m waisting credits on garbage
don't bother right now, maybe occasionally try again, for me it's 100% broken, it's no use to attempt further, maybe yours performs better but mine is simply plainly broken and I cannot do anything reasonable with it anymore
Nah I tried again today and still completely broken. It sucks cause I was trying to enter the contest with my song so really sucks
What's the error you're getting?
Oh, I did not know that, It wasn't specified when I joined... Thanks
Not getting an error. replacements are only showing up in my library and not in my edits so I can apply them.
There is no way to apply the replacements from the library
Oh I see, we'll take a look. Thanks for explaining
Thanks so much!
@left citrus here are some screenshots of that helps. It like they are going straight to the library now instead of edits
why are all the songs only coming in at 1 minute?
no more 3 or 4 min songs
every song only 1 min duration
Subject: Bug Report: Unable to Download Generated Music (Free Plan)
Hi Suno Team and Community,
I'm reporting a bug regarding the music download functionality. I'm currently unable to download any of the songs I've generated.
Bug Description:
- Issue: When attempting to download a generated track, the download process does not start.
- Browsers Affected: I have tested this on both Google Chrome and Microsoft Edge, and the issue occurs consistently on both.
- Steps to Reproduce:
- Go to the generated song in my library.
- Click the "..." (More Options) button next to the track.
- Select the "Download" option.
- Choose "MP3 Audio".
- Expected Result: The MP3 file download should initiate.
- Actual Result: After clicking "MP3 Audio", the interface simply reverts back to the previous screen (the track list or player view), and no file download begins.
- Account Plan: I am using the Free Plan.
- Troubleshooting Attempted: I thought the issue might be related to the number of saved clips, so I tried deleting some older ones. Unfortunately, this did not resolve the download problem.
Additional Note: I have already posted about this issue in the troubleshooting/help channel seeking assistance and to see if others are experiencing the same problem.
Could the development team please look into this bug? Please let me know if you need any further details from me.
Thank you for your hard work on Suno!
v4 quality still extremely bad in every song towards the end. distortion and pressure as if you listen to it under water. STILL NO CHANGE!
i have payed for Pro Plan in the mobile app with google pay but can not use it on my PC in Google Chrome browser.. it says i still have just the Basic Plan but i have 2470 credits..
name on Suno is @neko_ryu
Try to include tags such as "Clean sound" "High sound quality" "Perfect audio mastering" . Play around with quality tags like that.. I had great results yesterday and managed to complete 2 songs.. Its not perfect but quality tags seems to help if anyone else can confirm please..
Please fix the lyrics! (Typos and alignment)
Running into this bug while covering a 'full song', meaning one that resulted from an extension- the cover is only of part 2 instead of the full song.
Seems to be happening consistently at least with this song:
https://suno.com/song/a1c6ce68-e34b-40d1-86ac-adec9d9ba2f7?sh=8r5yBqHqrrps3XR2
scammed. paid for pro. only got my credits but the pro function including V4 remains locked. and the siport DOES NOTHING! scammers.
When did you send the email?
I'm noticing that "Likes" aren't showing up like they should be. If I am on the songs page and hit 'like' I figured it is liked...but then I go to the persons home page and it's not showing as liked there so i have to re-like the song! Now It makes me wonder if the whole 'like' system is even working.
I've seen this a couple of times after cropping a song in the editor UI. The song is totally fine in the library just doesn't load into the editor for whatever reason
yep same
yeah when happen need click restart new sunos page i just close sunos and reopen again refresh page then u can edit again or recheck parts
I'll try!
I had to do few times it was anonnying but was only way to get back in it or error just stays -_-
And was just faster to close the error page and reopen sunos again in new tab
Im trying to create a persona and it fails with an error. In the dev console it says "Description contains artist name: king. Please try again." I search the text I entered and the only "king" that shows up is walking...btw this error is not displayed anywhere for the user to see.
I tried removing the word and save but another error "Description contains artist name: den." I think something is wrong with the way it is parsing the description. confiDENt and sudDEN are in my description.
generating v3.5 songs without actually having v3.5 selected. Used a persona, removed persona, gen was 3.5.
**Dear Suno team, a BIG THANK YOU for replacing the "Song details" in the main pull down menu ( I complained here about that!) !!!!
This saves us a lot of time ! ** 👏 👍
Hi everyone, I’m having a major issue with Custom Lyrics in Suno (v4, Premium account).
Whenever I try to create a new song using Custom Lyrics, Suno doesn't generate a new one. Instead, it replaces the last song I made — even if I change the title, lyrics, and prompt.
I've already tried:
Using multiple browsers
Clearing cache/cookies
Incognito mode
A brand new account
Changing IP address
Full PC format (!)
Still, I can't create any new songs — it always modifies the previous one.
This has completely stopped my creative process and it didn’t happen before.
Anyone else experiencing this? Is it a known bug?
Thanks 🙏
replace section bugs....
The lyrics are made over and over again, and the melody is also a mess, following the lyrics.
Does anyone know why SUNO only shows 16 of my Public Playlists, and I can only see 24 of my Created Playlists in my Library, but when I go to add songs to playlists they all show up in the pop up? I tried this in both Chrome and Edge and get the same results. Has this bug been reported before? I know it's been around awhile because i first noticed it months ago in both Chrome and Edge. If no one else is seeing this then maybe it's an account specific bug.
i was also having the same issue. switching to a different tab worked for me too.
Been reported. Try doing [Ctrl] + [+] a few times, or just make the browser window smaller.
Tried remastering a V1 part of a song, and that's what I got, jus scratching sounds https://suno.com/song/a7238a5e-6dbb-43fb-a296-646878d80189
Also I can't find V1 completed songs, only the individual parts, which now can't be "get whole song", so where are the completed V1 songs? also can't even search (in the search box) for v1 songs although they are labeled and named
Wow, that worked at 125% in both Chrome and Edge! THANKS!!!
i have so many bugs its eating my credits.... and dont follow the lyrics ??? and already send it like a week ago a email.. and still no reponse ??
i did bug reports like 100 times but no response ... ?
This is sad 😦 So many cool things to do and it is broken. Thanks everyone for expressing - I have to work I am doing and could use the music.
Does anyone know if SUNO answers their email or how long it takes?
How long has this issue with replacing lyrics been going on?
why it doesnt show the make it publice thing anymore on the web?
Whenever I email Suno SUpport it can take 1-2 weeks to get a reply, and then it is just a generic reply with no help. It's almost like they don't care or don't know English very good.
I have also reported hundreds of songs with the built in system, and after awhile just stopped because I feel it just goes into a black hole.
damnnn thats horible 😦 there goes my credits then.....
Did you have any success with other V1 songs?
I just tried to create a v4 version of your clip and my generations get stuck
The “male vocals” prompt is broken it keeps giving me female vocals instead. Even when the only prompt is its “male vocal”, it still gives female vocals. Please fix
Just did prob close to 50 gens and 40 of them are female vocals instead of male
Tried 4 different V1's and all resulted in 1:30 of scratching sounds
Trying to cut/remove part of song, but get error message, then it automatically adds to library a crop version. Not what im asking or doing.
@vast yarrow If you could please dm me that and the email associated with your account I'll pass it through the proper channels. Going to tidy this convo up now being it doesn't align with the bugs channel! Thank again for your patience with this!
Make sure you are refreshing the screen back in Create. It should then be the top one, with a red dot. Hope that helps.
yeah when i refresh its the crop part, not the song part i wanted to remove. i used the remove tool, but it turns it into a crop part.
when you remove a section the output is also called a "crop"
understood, but i get the crop part only and not the song with the removeable part gone.
I'd try again, cropping doesn't cost credits
maybe refresh and one different browser to exclude that
We can't easily see the style tags of generated songs in the ui. This is objectively bad, we don't need shortening with elipses too fit in 1 foot of black nothing.
For those having issues with replace. After burning through 3000 credits I might have found a way around the issue. Here is what I did
Create a persona based off the song you want to do replace
Create brand new song using the persona with all the lyrics including what u wanted to change
Some of the second will be incorrect but now the generate replace works and u can just fix the sections you need.
I know this solution is not optimal but to work around it, if you hover your mouse over the tiny tiny 3 dots at the end then it will tell you all the tags :p
Thanks, I didn't know what.
I'm not complaining to Kamparen, but that doesn't let you copy paste, and it is not obvious you will be able to do that.
Yea its not the best right now :(. If you really need to copy paste the tags you can also do another work around. To go to "create" on that song and click "Reuse prompt" then when the prompt are reused you can go to the "Styles" box and copy it all. Hopefully Suno will make it much much easier next update
Hi Team, the issue of replacements not adhering to length has now been fixed. Thank you Suno team, much appreciated! @small shell @old wind
The issue I experienced with Personas not working has been resolved. I emailed support 11 days ago, but they never responded. After checking every day, I noticed the issue was fixed. As a longtime premium subscriber, I suggest that Suno use some of the money they raised to invest in more competent support. Multiple people here this week have invested substantial time and credits to do support's job.
This is a big deal and i hope this gets fixed soon:
Audio uploads are getting false detected for vocals which is not the case and locking me from publishing. These two songs were generated in suno as instrumentals, edited, and reuploaded into suno (Plus extending), and are being locked without a proper reason. I have spent a lot of credits on these and I would like that I publish them at some point in the future.
These songs are a few months old and were not locked from publishing before.
I have been noticing this too
its getting way more overly strict even with instrument loops
needs to be reverted how it was in March asap
On google chrome im finding that the extend tool sometimes makes your song shorter
just got charged for the yearly plan when paying for the regular monthly plan
i had the $10 a month selected and i have a $96 charge from suno
i even have a reciept email for the $10 a month AND the $96 a year
how am i paying for both? i need to get a refund on the $96 i cant afford it
i sent an email to support so itll get fixed there
just felt like i should report it lol be careful if ya are purchasing a new plan
Good evening! I am experiencing an issue with the "replace section" part of the editor generating audio outside the range I asked for. It doesn't seem to be the same amount each time, I got anywhere from three quarters of a second to 2 seconds more than expected. I downloaded the fragments and used Goldwave to fix it. I can replicate this issue with Chrome and Firefox, but I don't want to burn more credits on this trying to narrow things down more. I also feel bad because this amazing space age technology from space is amazing, so I guess I'd rather it be longer than shorter since I can use Goldwave to splice it together, but ...
Hi,
I’m experiencing an issue with track generation. Every time I try to generate a track, it only produces 5 seconds of audio. This problem has been ongoing for almost an hour now and has not been resolved.
The system shows that credits should be refunded for these failed tracks, but they have not been refunded.
Could you please check and let me know what I need to do to fix this?
Thanks for your help!
Replace section menu seems weird today - is the empty box supposed to mean yes keep duration or not keep duration? Was there a checked box that disappeared? Is this supposed to show instrumental checked and the rest unchecked? This is both on chrome and edge. And with this menu, it's impossible to know what is selected unless I try it - I wasted so many credits because I thought it was saying 'checked' when in fact I guess it was the reverse... I'm all turned around
Hi! I can't log in to my account. What could be the problem?
Unable to complete action at this time. If the problem persists please contact support.
Running into an issue where if I apply a fade, it plays fine on Suno, but when I download a WAV, it's just a high-pitched metallic loop. Freaky! Can't seem to puzzle out why it's happening to just a few songs, but not the others (thank goodness).
sorry for the confusion! checked checkbox icon is not displaying. the ones without an icon should be checked. we'll have a fix up for this shortly.
we're working on improvements here, stay tuned 🙂
Hey Sam! I'm not sure if it has any connection but all songs get worse towards the end and I've had it analyzed and every time the song starts to get worse it's at the same place where Suno fixates on 2-3 genres compared to 8-10 genres used to generate the start of the song. See the picture, all starts start having echoeing, autotune, kind of shimmer and other issues once Suno fixates on a few precise genres. Maybe its not connected but the analyze helps me to learn where I need to start my "Extend" to try get rid of the issues with the ending of all songs.
The work around seems to work for now tho but its a lot more time and the extend generations got like a 25% success rate so it takes many many tries... but eventually i do get there so happy days i suppose. Now Im trying to find prompts to keep the high amount of mixed genres towards the end. seems like the bigger mix of genres hides audio problems when there is only a few genres
That's been a reported bug I believe (I hope) . When working, the box would normally, get a blue check/tick mark. I can NOT see that clicking or unclicking pressntly makes a difference. Waiting for a fix, myself.
Sam has just posted that this issue will be fixed shortly :)
Ahhh..... missed that. Thanks.
I have added 6 songs to a playlist, but in browser i can just see 3 of them while on phone i can see all 6 of them. I guess it's a browser bug...not sure though
Nevermind made an hard refresh of page and all went in place 😛
so, I have a lot of playlists (maybe close to 50) - but only 24 playlists are now showing on my Playlists page. I do not know how to get to the previous ones. (and it is worse on the iphone -- shows even less).
i should also be able to "search" my things filtered
Hi, I'm new to this chat. I hope someone can help me. I'm having problems with Suno because they've rejected the payment method I've been using without problems for several months. This means they've taken away my credits and temporarily suspended my payment plan. I've tried contacting billing@suno.com. I haven't received a response for six days.
Is the billing@suno.com service working?
my songs dont move to the workspace.. how do i contact support about this..
or is there no support on here?
Credits top-up is not working for me anymore (card is ok, subscription is porking also).
and still no reply on my email....
It might be an idea to record what's happening and post that.
Give them a couple of weeks.
Covers have suddenly 0 adherence to the original in ~50% of cases
BUG: I cannot switch from a video cover art to a static image. The video remains. Using edge or firefox. I choose the image, it doesn't change in the preview. I hit save. It doesn't update the image.
Interestingly, when i first go into the song, I see the image I uploaded but then after about 1 second it switches to the video. It's like they are "Both" loaded, and they are trying to fetch both. The video is winning.
NOTE: I originally was using this image before I switched to a video. So, i know it meets requirements. I was experimenting with video but can't go back to the image.
example song where this is happening:
https://suno.com/song/666315a0-eb7c-4056-9242-056eff4d449b?sh=TpuKiD1eWktjRWpV
Modo
I dont know if that has something to do with suno directly but watch2gether has suno support and i always could just copy the link and it worked. Now i have to make the song public and then wait a minute again even if the song has been completely generated minutes ago, wich is quite inconvenient. Also btw the site doesnt really load.
it's down for everyone, 50+ of us were in a stream ranking songs when it went down.
ah ok~
back up now
I’ve encountered a problem with the Extend feature in the Suno app: whenever I try to extend a generated track, it only produces a 2-second audio file
This issue is preventing me from completing projects that rely on smooth, continuous song extensions. Could you please investigate and resolve this bug?
This bug has been going on since yesterday, and it's costing me tons of credits and preventing me from finishing my songs.
Please DM me links to these when you can 🙏
hello every song tonight is genning as Part 2 but i have not even done the first part.
no first verse again https://suno.com/song/f1619668-6533-4173-8091-dbcc9745afb3
I can't get any music to play for some reason. Looks like cloudflare is giving me achallenge prompt behind the scenes and I'm never seeing it. Here's what's in my console:
v1:1 Request for the Private Access Token challenge.
challenges.cloudflare.com/cdn-cgi/challenge-platform/h/g/orchestrate/chl_api/v1?ray=937bbe398b633e80&lang=auto:1 The next request for the Private Access Token challenge may return a 401 and show a warning in console.
challenges.cloudflare.com/cdn-cgi/challenge-platform/h/g/orchestrate/chl_api/v1?ray=937bbe398b633e80&lang=auto:1
GET https://challenges.cloudflare.com/cdn-cgi/challenge-platform/h/g/pat/937bbe398b633e80/1745897660967/bed6090ad6502effab34688135a4677a6200b7e60dae96596e3ba45ab8b32a08/hunV-flKzqz0csm 401 (Unauthorized)
I cleared cookies and the issue went away. But figured I'd leave this here in case others have issues
Can’t generate edits for weeks now, did you encounter this issue?
Hello, I don't know if I am writing this in the corect channel but I have a problem with my subscription. I used the Student Plan for Suno Pro for the last month or so and all of a sudden I don't have any Pro features avaliable and in the billing/subscription tab it won't even appear yet I am still being billed on 4th of May. Can someone please help because there is nothing on the official page and/or any other platforms
I am having trouble with the Extend feature for v3.5 songs (extending to v3.5). Every generation has terrible vocals now. They are either really quiet and barely audible, or they are mushy/lack clarity, are robotic, or they are all out of time (like v3 vocals). This never used to be a problem and I have a lot of v3.5 songs and song intros that I love that I have been working on or planning to develop into full songs that I now can not finish because of this problem
Suno ID : @light coyotes
Dear SUNO Support Team,
I am writing to report an issue with my subscription. Despite successfully paying for the Suno Student Pro plan (at $5.00/month), my account continues to be detected as a Free Plan user. This has denied me access to the premium features I paid for, which is highly frustrating.
Here are the key details for your reference:
- Invoice History (attached in screenshots):
- April 14, 2025: $5.00 (Paid)
- March 14, 2025: $5.00 (Paid)
- February 12, 2025: Trial period ($0.00)
- Payment Method: Visa **** (confirmed active, next renewal on May 13, 2025).
Despite these payments, my account still shows:
- Limited Free Plan features (e.g., 50 daily credits, no commercial use).
- No access to Student Pro benefits like Pro features, priority queues, or Edit Sequence.
I kindly request that you:
- Investigate why my subscription status hasn’t updated.
- Immediately activate the Student Pro plan on my account.
- Confirm the resolution via email and compensate for any downtime (e.g., extended subscription period).
Attached are screenshots of my invoices, billing details, and account status for your review. Please prioritize this issue, as it severely impacts my ability to use SUNO’s services as intended.
foloww
the same here, same issue ID: @reidosherois
add: buy credits option still on, but all other pro options are missing
+1 this! ACCT: @FathomlessHouse1792
+1 too! Account: @envyelcanario
It's been almost three months now, and it's still not possible to create personas. Are there any plans to fix this problem?
+1 Account: @grittysalsa881
my tip is to only do chorus persona, it always work for me
any of u guys got a response on support email?
Nope
I have the same problem here. (maybe something to do with the big blackout that happened yesterday, a lot of servers based in Spain and Portugal were down + some disruptions felt in France, Germany and Netherlands, I don't know if Suno has some servers there...)
they have in london i think
The problem isn't related then... thanks!
for me, it doesn't matter what I do. It never works
and, what is "chorus persona"?
i crop the chorus part that i liked the most
then uses as personas
i do music tributes of characters
so i always use the same chorus for the musics until i find the perfect
i cannot access my personas now cause this sheeeet is broken due this bug
if not i would show u
for example, right now, I'm trying to turn this into a persona:
https://suno.com/song/8975e90c-2cf0-4ce7-b302-52baa0ed85b5
and it is not cooperating at all, just like anything else I've tried in the past three months
you want the whole song?
in this case the best option is to cover it
just tried it with this crop, and it still failed
https://suno.com/song/1f50f1e7-4905-48a5-9448-297d3bbb2aa8
it's a 16-second slice
using the same lyrics?
all I did was slice out the first 16 seconds of the original. Didn't do anything else to it
personas used to work, and now they don't
I'm really, really, really glad I made the full album back when personas used to actually work
idk if its bug but i just logged in with facebook account and cant create music and it doesnt load my account?
it just loads and loads
The AI lyrics generator model which generated automatic lyrics remembers and activates older prompts that have been used for the last
song and ignores the actual prompt for the new song ! It might think I want that forever ? 🙂
hello! really enjoying the freedom to make fun music ... I sent this email to support earlier, but maybe I'll get lucky and someone here will have some idea what if anything I can do, so I'll just paste it here:
hello i don't know if you can help me
my username is @earnest sigil
last night I generated two songs named 𐑮𐑴𐑜𐑟 𐑮𐑴𐑜 (Rogue's Rogue) with the AI
the A-version isn't working anymore though I listened to it a couple times? (it was amazing btw i digress) -- and it refunded 1 song, which isn't enough to generate another set?
it disappeared from my library and will not play if you follow the link or try to play it from playlist. trying to play it from playlist in app makes the player bug to where I have to force close the app close the music player and then open it again.
if there's any way to bring it back that would make my day!
or if there's some way to just generate one song to be the A-version -- if nothing else please at least take my 1 song remaining away so I'm at 0, because having an odd number of remaining songs is tickling my neurosis in the worst way 😭
this is a link to the broken song:
https://suno.com/song/4a1c355e-5de1-41bc-8116-e3d128fc7ebe?sh=UomHpnszXaCi4z8E
Hi. I ran into an issue. On a paid Suno.com account, there's a watermark singing, "This is a fake app, please go to SUNO."
Please help)
Hello! I've been getting this error message pop-up everytime I've tried accessing my trashed personas, attempting to restore ones I accidentally trashed.
Anyways, I've already tried reloading the page, signing out and signing back in, using a different network and even tried using my phone's browser with no luck on anything. I have no clue why this is happening as I didn't have this issue until recently. Any help solving this would be greatly appreciated! 🙂
hello, i wonder is the replace section still have issue ? the structure is not the same on the lyrics, the replacement is not fit for the needed part because of the wrong structure !, the song have verse 1 and pre-chorus- also chorus, but its only shown as below, all of my songs like that
try to fix it here
Do UI/UX issues count as bugs?
it only change the lyrics of the song but it wont change the song
if you add [Verse] and so on it should change the visuals of what you see
i dont understand, i tried it but it dont work
you mean the visual in text but not in the song right
yes
you said the chorus etc is missing and in the lyrics alignment you can get the visual structure again
aah okok, i really wanted to change a section but it sooooo bad, it fckup the song
Whenever I try to generate a video, it just says "Generating video..." but it doesn't seem to do anything else. Is this a bug, or does generating a video usually just take a while?
I too have issues where student plan, paying $5 for pro, but it's treating me as free plan and not giving me access to personas or other pro benefits
It seems like this is a wider issue as multiple people are having this issue
I've gotten that a couple of times this week. Just seems hiccup-py. I just wait a bit, refresh, close browsers, try another browser. Typical clean house things and see if it gets better. Eventually, normal.
The obvious first guess is to think through if you've also augmented or trashed the outputs the persona's were originally linked to/made from?
If you can find one, make another persona, or just make ANY persona as a test and see first if it shows in your persona list, then trash it and go see if it shows in your Trashed persona bin list.
All songs I used to create them are still in my workspace thankfully. I reckon I'll just have to remake them all 
Thanks for the help. Much appreciated!
any update from staff of Suno? my complain about billing (Student Pro) are not yet resolute. needed response immediately
OK. You're welcome. But make a throw-away persona and send to the trash bin to see if it shows up, also. To see if something glitches.
Hello everyone,
I noticed that when I export the music as a video, the lyrics disappear.
Does anyone know how to fix this?😅
same here, any solution?
Did you write an email. I doubt you will get an answer on billing details on Discord...
I'm having issues with many (not all) extends failing and refunding credits
Same. It extends only 00:02 00:05. Almost every extend. Though it's mixed up sometimes I'd say about 7 out of 10 extends
until now, they didnt replies my message
Hello! Why everything in my profile was deleted? 😭 I was creating a lot of songs and buying a plan, but today when i try to login the system makes me brand new account with 20 songs. Where is my payed account with all of songs? Why system delete it and make me new account? 😭
I have more that 150 songs and demo versions with lyrics that was already buying and now they are absolutely gone without any reason!!!
i hope they at least give us some extra credits for this, i have 3 planned musics for my channel this week that will delay cause this
solve this @fallen lark
Hello, are there any known issues that you can't create songs at the moment? Using brave browser, not paid subscription. When I hit create (didn't use my 50 credits per day yet) it won't create and instead shows this error. Happened first yesterday, still persists today. Tried reload, relog, to no avail.
This looks like a wider issue as more people have the student's plan features removed. If the plan would have been removed I think it would be publicly announced and the features could be available for the current month and the billing stopped. This is a serious issue as days pass and credits may get wasted due to unavailability of use and until now nobody got a clear response as what the problem could be. The staff does not respond to emails (at least in my case) and this kind of problem should be a priority.
a day before this i bought some credits to edit my songs
then booooo you cant edit anymore upgrade
same here
I haven't been able to upload audio for like 3 hours... Anyone elese having this issue???
why i can't create songs?
It's say i already used my credits even though i have a 10k credits
Serious issue with billing. I was on the pro plan, I decided it wasn’t enough credits and went back to premier since that’s what I always paid for. 9 days later my account status is reset to basic. I had 8,000+ credits left -_- suno billing support finally gets back and decides to email me back saying they will refund me $15 because I cancelled my account? (Which I did not, I never have in the past). When I never asked for that. I specifically stated “refund the entire amount or reinstate my account”. This is a faulty billing bug issue and only 2 people on this discord understood that. Now I’m forced to just jump over to riffusion I guess which is disappointing because I really liked suno.
Also this happened at musichero before but instead of blaming me they fixed the issue and reinstated my account. I hope someone figures out why the system falsely kicks you back to basic when you paid for premier.
Replace section no longer working - Suno failed to recognize song structure. Align Lyrics does not help. Lyrics has all needed sections - [verse], [intro],[outro], [end] etc. But everything goes to [end] part
Same for me
Align lyrics Does not work in my case
Is it an English song or another language?
Foreign
But what I see on your screenshot hints at a fully destroyed structure, if you do a full crop (selecting the whole song so nothing gets cropped) will fix it temporarily
Hiya! Anyone know how long support generally take to respond to technical issues?
Then it hangs here -
I have the exact same issue
Cropping helped actually, got my structure back after refreshing the page!
I try to extend a song and it extends for 2 sec and refunds my credits
also I keep adding no percusson, no rhythm, no beats, no claps, no freaking DRUMS and it ALWAYS ALWAYS wants to add drums. Its driving me nuts
I add it to the things i dont want and i do not add the no. Im just adding it here for context
drums, percussion, rhythm, claps, slaps, snaps, snares, beats,
I currently have a subscription until May 10, but I can't use the advanced features. I still have 1100 credits. Can you help me with this issue?
i have same issue
id - @dark magnet
Where i can get this menu, i could`nt find it
When you are in the edit view in the top left, the hamburger menu
explain more please i still couldn`t find it
when i pick replace section
then ?
In the top left corner of the screen is a little menu
There you can choose workspace, model and lyrics alignment
This will need a full crop, is the song English or another language?
Do a full crop, the lyrics alignment can't fix it at this point, why ever this happens in other languages, the full crop will very likely fix it, and it costs no credits
When all the lyrics get shoved together at second 00:00 you know it's broken, hope they fix it soon but that's how you know cropping will temporarily help you
@silver sinew
It will be in your library soon 
I know all these bugs are kinda funny but this actually didn't error, you'll see
yes its fixed, thank you
another question when i am trying to create verse 2 or 3, i found a little difference in the sound or the music quality
is there a way to fix that too ?
@silver sinew
Hm you mean you create another section in replacing and it sounds different from the rest?
usually i create songs part by part not fully in one time, so when i finish the chorus then going into the next verse, it changes in terms of quality
If it's related to V4 it might be worth it to create a thread in the V4 feedback forums, or link an example here of it doing that so that the Devs when they read it can investigate, I doubt I'll be able to fix this with advice 
i will share link in private @silver sinew
Sure!
@silver sinew done
AGREEE!!! they should announce the day before, and the billing team should have responsibility to stop whenever they announce
Extend does not work, it creates 2-3 seconds MAX everytime. Doesn't matter if I alter the prompt, if I cut the song first etc. It doesn't matter. I have worked the same way with the same variations of prompts for many months and it has always worked. So it's not prompt related, the function is currently broken/bugging. Please fix, thank you.
Also have a bug with "extend" function. This always creates 2-4 sec track.
Personas are currently greyed out. It tells me to subscribe, even though I already am. All other features are still working.
Hey, please fix the website. These constant, senseless, pointless automatic page refreshes are annoying. The site shouldn’t be neglected in favor of the app.
Actually, I just realized that I can still make Personas for some stuff, but not others. Are they supposed to be disabled on covers of uploads with vocals? That would suck. I'm trying to make a separate bridge for a song, but in the same style of another cover, so I can try to get them to merge together smoothly later.
Don't know if this has been reported but the styles are repeating 3 times under the song titles don't know if that's affecting the other platforms atm
screenshot(s)? I haven't seen that.
My phone doesn't let me screenshot can only upload video but it repeats the style list 3 times under main song title
Also apologies for very bad parody song selection as example lol 🤣
I suppose you've refreshed screen, etc? Is anyone else seeing this issue?
Admins For the Discord, it might be helpful to separate mobile from PC issues, and even have another Feedback sub entitled "Billing Issues"
Yh one or two have mentioned it in general
Refreshed and stayed the same
Just tried a new refresh it seems to have gone back to normal for now will let ya know if it changes
any of student plan bros got any response? still the same problem
got no email but just checked now and I got all of the functions back, anyone who got student's plan issue check the site/app now
glad to hear! hope everyone gets this fix
#🪲┃bugs-web message problem appears to be fixed now. Thank you.
hey guys, has anyone having the issue where Suno practically never creates a cover of a song with the precise lyrics I am typing? I am so f***rustrated at this point. I spent more then 600 credits for the songs that are not usable because instead of lyrics/word that I am typing Suno gives me jiberesh sounds in one or two places in the song - so the whole song is screwed! Or it gives song just partially and stops abruptly. I contacted support like 5 times, but hey never replied. Anyone could help with this or point me in a right direction on how to resolve this?
everything sounds country now! 1960s used to get the period sound now it just gets country on everything
can someone please fix guitars for metal songs? they all sound like keyboards now or synths.
Can we please do something with the AI's babble mouth? I'm spending a lot of money and credits on useless material
FEEL YOU 100%
what I do and it usually works is give detalied structure elements, if you put [Intro] [Verse 1] [Chorus] and so on it works most of the time, also if you want a specific part that has more impact or longer notes I usually use things like hold scream layered voice. Also the spacing in lyrics works if you want to delimitate some words
Am I the only one wondering where the "Download Music" button disappeared to?
Why does this prompt appear when any audio is uploaded for the second time?
Why does this prompt appear when any audio is uploaded for the second time?
Why does this prompt appear when any audio is uploaded for the second time?
Is there a bug ?
If you use someone else's music, you might get an error like this.
At least, that's what happened to me.
This music is my own. I uploaded it the first time without any problem, but the second time it prompted a conflict :Uploaded audio matches existing work of art
This music is my own. I uploaded it the first time without any problem, but the second time it prompted a conflict :Uploaded audio matches existing work of art
What subscription plan do you have?
Or is it the free one
It's really strange, maybe it's an issue with the website. For some reason, the Download Music button disappeared for me, even though it was always there
Why can I upload the audio the first time, but not the second time? The same audio, even if it's by a famous singer like Jay Chou, can be uploaded the first time, but it fails the second time. I feel like there's a bug. It's extremely unreasonable. I can upload the song I hummed the first time, but the second time it gives the error 'Uploaded audio matches existing work of art.'
Uploaded audio matches existing work of art
Uploaded audio matches existing work of art
Uploaded audio matches existing work of art‘
Uploaded audio matches existing work of art
Uploaded audio matches existing work of art
✅ Warning logged for 13243751998. I couldn't DM them. || Please do not spam.
I do not know if this has been reported, but lyrics replacement does not work 90 % of the time. the dialog does not open where to enter the lyrics and I can not change the text in the eft field. if I am missing something let me know
and also why are cover songs most of the time only 90 % the length of the track? is this on purpose?
BUG: In case it's not obvious, the system needs a "Single Source Of Truth" for likes. The likes inside a song don't sync with the list of songs. This is a clear indication that "copies" are being made, or cached results are not being handled properly. If I like a song, it should NEVER show that I haven't. When it does, I click it again effectively (and un-intentionally) un-liking it. The current setup is not best practices for programming.
does any of you have now the V4.5 Beta option to generate? If so why does it tell me to upgrade to pro when I'm already a pro member?
did you just subscribe?
i have pro plan aready active for the past 2-3 motnhs
ok, good to know. if you want to DM your account email I can look
i sent it, thank you for help!
https://suno.com/blog/introducing-v4-5 for me at least when the page loads it auto plays two separate cards. It sounds horrible.
Is it a bug if you don't get into the language Trending? 🤔 😑
It's happened with all Spanish songs I have. There are enough likes and plays (compared to the others). I even entered the Japanese trending with a song who just had some lines in Japanese. 👀 That was weird. But you don't enter if a song is completely written in the language? (No offensive words or anything).
You can't upload famous singers, it's against tos
Made an original track in GarageBand and the audio upload throws an error saying it’s a known work of art. No… it’s not.
I recorded me playing a single note on the guitar multiple times without any rhythm and it still doesn’t work.
I think you guys may have tightened it down too much
cant upload audio. i clicked on the new plus button and tried. it keeps loading forever
its just me random singing for 10 seconds over accoustik guitar to get a melody but it doesnt finish the upload. 5 minutes loading now
the site shows that I have 2500 credits, but when creating a song, it says that I don't have any
please help
when are the credits / month actually reset?
can take a look if you don't mind DMing your account email over
the email associated with the account that's having problems
I'm logged in in my android phone but on my computer windows i can't log in any help please ?
well... what's wrong with my account?
it looks like your account is past due, you should go to suno.com/account and check your billing status
I know. how do I set up a free plan?
Not sure if reported yet but 4.5 is restarting song halfway through
.
Through suno.com/account, or you can email support@suno.com
playback suddenly doesn't work
did some of v4.5 leak into v4? It sounds as the speakers were covered with pillows. Bass is way way in the background, everything sounds very artificial and processed. It's worse in 4.5, but i am hearing a lot of the same 4.5 issues are also present in v4 stuff
Remaster/Covering from song contextual (hamburger) menu (v4->v4.5) from library always defaults to automatically genning into previously-used workspace, instead of prompting/showing options screen beforehand, even before I can specify the workspace
I have a Pro subscription, and everything works fine when I'm using version 4.5. But every time I close the browser and reopen it, all the songs disappear from my account (only v4.5). It’s really frustrating
any idea why this is happening?
i think the suno ai website may have a glitch because it tells me i can make personas but i do not have suno pro
same here and ive posted a song which got deleted but you cant play it
so its still there, but not in my library or profile and you wont hear it. I pinned it in my profile so it wont dissapear. It happened to 10+ songs
4.5 have low quality! https://suno.com/s/dxeJZjoiRHRYEhqq
Oh dear. Another sign that Suno do not place value on paying software testers, preferring to fallback on customer feedback. 😏
'mufflled' is the word i was thinking 😄 i think it is the increased dynamic range it has. my 'old fashioned' tracks sound even more old-fashioned now, but the newer generated ones sound better and crisper too. I am not 100% (still testing) but I think it has to do with the previous prompts/style tags being recognised more accurately now (ie- in the past had to use about 8 different metatags and tricks to get it to reproduce that muffled sound on purpose) I am noticing different results whether I 'reuse prompt', cover or remaster, on an old track and whether the track originally came from a v3.5 gen, and whether I use the new 'magic wand' style prompt. Is this happening to you on new gens also?
the vocals sound amazing now too, which is unfortunate for the tracks I didn't want sung/largely monotone/robot voice - hopefully it means that it listens to the prompt more accurately now when I exclude dynamic vocals/singing or explicitly ask for robot voice which from what I understood from the change notes is what is meant to happen now (untested yet)
Also, I tried to remaster a 'muffled' v4.5 back to -> 4.0 (crisp) and sadly, it retained all the good 4.5 stuff, but also retained the muffle 🙂 Will have to play with it some more.
are we allowed to share tracks in here? i can show you what i mean by a v4 track that i intentionally made 'muffled' and 'crisp' segments - and now in v4.5 it kept the muffles, but it also kept the crisp parts and just sounds way better
Can you please share? I'm having similar issues.
i dont want to get banned - let me post in general-suno
You can share there or DM. Anything and everything helps!
i am also facing that issue ^
Im trying to pay the billing, but it wont let me either 
it's there.
Anybody else getting the problem where "Get whole song" is using a whole different extention that doesn't even exist???
I's not a different extension every time, it's the same extension but it's not the one that I'm selecting to get as the whole song
I push space in the editor, and it plays two songs at the same time,. this is really annoying, and i cannot stop it either
Why can't I listen to this song anymore?: https://suno.com/song/dd727c23-baf2-4398-bbf7-fbc609c8b0b1 It used to be available and sounded good before.
@old wind this is the issue i have rn 
You need moar credits 😛 ... maybe slightly more helpful: have you already tried clearing your cache or relogging in?
Thanks for flagging!
yeah i tried both, same result sadly
There is a bug in the trash that prevents songs created with v4.5 from being deleted.
Trying to update the artwork on a song I edited, and it wont save. It keeps giving me a network error.
sorry it as 4 not 4.5. 4.5 sounds amazing actually
Make sure your image is not too big in MB. I don't know the limit but, but keep it within 1024 range in pixels
My songs are disappearing. They aren't in the library tab either.
Hi, I am using new 4.5 model, and discovered HUGE bug, which really nerves me.
When created song in classic way, usimng my lyrics and type of music. all was ok
not working, instead of this song on latin language, he just creates new version of last song
Remove not working (4.5)
Same. I pinned one in my profile on Suno and it is there, but you can't play it. It only shows up as pinned song and can't be seen in my library.
For some reason when I try to extend a song made with 4.5, all the clips last around 30 seconds even though there is plenty of lyrics for a longer song
bottom one is the original
Sick of getting wasting credits from trying to extend a song and getting generations that don't follow the extention lyrics. It just decides it consistently wants to start from a previous point in the song. Maybe this bug is fixed in the future versions, but I don't like the set amount of credits, and I don't like possibly having them wasted on bugs constantly. I'm not rich, I need to be sure what I use isn't wasted on bugs.
This is something that happens with all models. Just continue from a different spot. 1 sec different can make all the difference.
@zealous saddle @buoyant flume @neon spear please read this, I need help on this problem here
I like the improvements I'm hearing in sound quality with v4.5. Yes, there is room for improvement still (of course), but I'm appreciative. That being said, I've just had nearly half of ten generations opening with the same guitar riff from one of my songs published months ago, and that's really frustrating.
I get a 4 minutes song that starts over after the second verse. What ‘s going on?
Almost all remastered songs, which I tried, sounds WORSE then 3.5 model....how that can be ?
Loving 4.5 but I think you leaned too far with the new personas. Mine is basically duplicating the song whenever I use it on a new song. Same very unique guitar riff, same chord progression.
Can we get a response for our songs disappearing and wasting our credits?
I noticed that too. A couple of mine just came out with the same sound as another song by the same persona....I wasn't expecting it, it didn't sound half bad actually but not ideal
I started on 4, never used 3.5 but when I tried to remaster on 4.5 the volume seem lowered. I paid for the year already for pro. So Suno, you got a year to work out your bugs and make me happy or im taking my brand and my money elsewhere lol
how do I enable the free plan? I wrote to support, but they don't respond
I tried clicking cancel plan but nothing happens
I can't create music, please help me
Please. Please restore the v4 lyrics. I made a lot of good songs.
Love this 4.5 update, anyone else getting a kind of muffled sound though? Like it’s playing through a covered speaker or something
yo. what the heck. I've been trying to create a persona for the past hour and it keeps telling me that the BIO and sound description cant have artist names in it? WHAT DO YOU MEAN!? It's HER BIO! Fine, whatever, I took it out and it's still telling me there are names in it. OMG WHAT? SO I SCRAPPED THE WHOLE BIO AND ONLY PUT THE SOUND DESCRIPTION AND IT'S STILL TELLING ME THERE ARE NAMES IN IT!!!
Yup, this happened to me as well. Had a song bookmarked but it's gone, not in trash, not anywhere. Probably lost maybe 100-200 credits, I'm not sure.
https://suno.com/song/e1a40beb-381c-46b9-8574-55903cf6b421
my tags for songs keep getting cut off at no where NEAR 200 characters....not looking good for business guys....
On a webpage that's hasn't refreshed, I was able to download - and play on that page - the MP3. Explain that?
Hello, my payment method failed, but I have enough funds in my account. Could you please tell me why the payment didn’t go through and what I should do to fix it?
I just encountered a surprising error. I tried to replace a section of a song without lyrics in a song created with v4. The section was the ending and had no lyrics. I received an error that the songs lyrics did not conform to rules for lyrics. Obviously wrong since v4 had just generated the song with the lyrics without problems.
Hello, I am trying to create a new Persona, but I keep gettin the error "Description cannot contain artist names". But I am not adding any artist name in the description. Can someone help me out? Thanks
I think well known but to raise it up - in Library I don't get sorting order, it is not by name, not by date, but kind of RANDOM with search. I want new songs on top, but need to dig deep to get recent generations. Mindblowing...
when i use my discord account to log in on suno, it dosn't work and it's like a soft lock glitch, where i can't see my songs, cannot access to my playlist, and not even create a song. What i am supose to do for getting my account working?
Yeah, same muffled sound problem with heavy metal and indie rock genres.. but the melodies / songs overall are amazing. Hopefully Suno team gets this fixed soon.
Bug PC Firefox
The play button on the song and the Player at the bottom Sync to the last Tab's player causing a minor issue that can be resolved by pressing the play button or the cover on the song. But it does give people a heart attack when a song previously played in the last Tab is nearly finished with a low vibe then opening another song to listen only to be Upbeat and its playing the Epic Solo that causes small problems.
Bug PC (Chrome):
If you edit Song details, enter a Caption, then upload a picture, Caption gets reset.
Whenever I use my phone (browser) and click play on an 4.5 it instantly for some reason kicks my Bluetooth earphones to reconnect.....
I have no idea how or why but it is only through Suno....
It seems to me that remastering from v4 to v4.5 changes a persona's vocals too much. It sounds like the same person but as if they try to sound half an octave lower or higher.
how am i supose to get my account back with this glitch, i lost all my works and can't recover theme, because if it's not the same account i can't change pictures...
Suddenly today, when I go to download a .wav file of my songs, both v4 and v4.5, the popup box appears and "downloads" the song, but when I click the button, it does not download to my computer, just closes the popup box. I have tried repeatedly, but at the moment I cannot download any of my songs.
based on what i've seen so far in the discord chat(s) many people (including myself) are facing this issue, and we're all waiting for a respons on it more or less 
when i even try to extend a song, i get this message
For some reason every song I make is fully created but after refreshing the page, the songs disappear, the only way for me to make sure it exists is to use the mobile app and go to history. If you put any song in a playlist to try and play it
It will load indefinitely
I use brave browser buy this issue has happened on mobile as well. I have pro and just can't make songs bc they just ..despawn idk
https://suno.com/playlist/7d5ac9ae-844a-47a7-aabc-3189b9e665e2
This playlist has 2 of the bugged songs. On my end on both devices it loads indefinitely
I appear to have hit a bug "please wait for your other generations to finish" on clicking create, but i don't have any other generations running!
Am I going crazy or did the option to create a new workspace disappear from the browser ui?
I have a Pro subscription, and ever since the update yesterday, I’ve been facing a problem every time I create a song, no matter the version, it disappears from my account after I close and reopen the browser. It’s really frustrating because I end up losing everything I worked on.
Help

Go to Create and it'll open the last Workspace you used next to the titel is a < button press it and then you get your list of workspaces on the top right is a button to create a new one.
the block is removed however it seems the sms is not working anymore, is there an issue ?
I tried over 10 times
Why is "Applying a Replacement" an extra 50 credits?
The replacement generations already cost credits to begin with.
I'd just have assumed that they were 0 (zero) credits, since you mostly just need to ffmpeg the combination, and don't need AI.
Edit: Although the credits seem to also have been returned since I made this post, so I don't know what's happening, and why my credits are jumping around.
This isn't working. I also have the same issue with extensions, but no matter what time point I start extending, the platform doesn't follow the lyrics. I already reported the tracks and brought the issue up to email support but as per usual it will take weeks to get a response from the email support.
Same issue here for me, my new song keep disappearing on me constantly! It instantly happens when I reload the page or open suno in another tab
Happens to me too. I would stop generating for now. And if still possible make crops from everything you liked as the crops seeem to survive what ever is causing this. Create a full song crop as soon as possible
still waiting for my email... its been 3 weeks 😂 what a joke
The songs are disappearing, or not completing, I made one now, listened to it, it was good, but it doesn't load anymore.
the v4.5 mastering is sooooooooooo..... bad
Saving Prompt Bug: Message saying "Prompt could not be saved, please try again", I would try again if the button wasn't greyed out, it forces a full page refresh to re-enable the "Save Prompt" button. Navigating away from the Create page and returning to it does not re-enable the button. On Google Chrome as main browser.
Every remaster I make with v4.5 turns to lo-fi. What is up with that?
Same issue, it's a bug multiple users have. We have to wait for someone on the team to take a look

The replacement feature in v4.5 is completely useless. It changes the sound and the vocals too much.
sorry Suno but this 4.5 update is not that great! i stick with v4 sadly. Personas are useless rn
---> I've seen today a weird bug! The lyrics window displayed for every song the wrong lyrics. Like that window was not sync to the right song!
I made a lot of 4.5 mastering today with the rest of my credits. But I did listened to anyone yet, I hope they are not bad !
I lost a song on browser, cant open it through a link, but it plays on mobile? I published it from my phone but it still hasn't shown up on my profile or library on browser.
Now that link shows a page but the song wont load or play
Now i'm blocked again
the support doesn't respond on email
any help ?
This error appears when trying to create a song, I changed prompt, f5, and the error continues
error on any generation
i encountered a problem when i try to marging parts of the song with Get Whole Song option. I can not complete one song since yesterday 🙂 It's generating some time and then completely disappear from my list. Anyone else encounter this issue?
i keep getting this error after using the remove function of the song editor sometimes, it seems to happen after ive used remove/extend/replace several times in the same song because it works with newly generated songs just fine, anyone else has that problem?
i searched this discord a bit for the same problem and it seems that when this error happens you can find the new song in your library, which is true, but when i edit the new song again, i get the same error again and this time i cannot find the new version anywhere, or sometimes i cant even open the editor on this song at all
well, the 4.5 "Miracle" Remaster delivers very BAD sound quality! And the longer the song goes, the worst it gets!
I will neveraAgain do remaster with Suno. Riffusion is here MUCH MUCH better, a real REMASTER.
I wasted 1000 credits for bad quality "remastering". It should be called actually "DESTROYER" ! 😩
look in the filter (thumbs down makes a song invisible)
Croping a song gives an error and it does not do nothing
same to me! Use Riffusion! It makes amazing remastering (cover function)
Why does v4.5 sound like it’s being played out of plastic cups. What’s happened to the audio quality, it sounds so dull and muddy. Once again 4 steps forwards and 5 back. I really don’t get how when you have something working pretty good in a previous model you either remove it or break it in the next. Mightily frustrating.
Echoing this, the quality is absolutely awful across all types of generations with 4.5. Typically I'd take 3-4 generations to make a decent remaster but it doesn't matter how many times I try with 4.5, the quality is always so bad
Is every Suno Dev in Programmers Anonymous?
"Hello, My name is Bob, I work at suno, and I have a bug testing problem."
Version 4.5 introduces audio issues that make outputs sound muffled and compressed — like a "muffled toaster." It’s frustrating to see this rollout coinciding with a fallback to a version of V4 that previously worked well but now introduces new issues. Many songs are no longer following the provided lyrics, and style prompts that once yielded consistent results now seem ineffective. It's unclear why a stable, fine-tuned version would be altered at the same time a new, unrefined model is released. Stability and trust in the system are being impacted when both the new and fallback versions feel unpredictable.
The Editor still has a 200 character limit for "Styles", so if you try to edit a song that has a v4.5 extended description, you most likely can't edit it at all without clearing it completely. (My song had 274 characters from the auto expansion, but the editor complained that I had to reduce it to 200 characters or less.)
It appears that the mobile context menu is causing a client-side exception for songs that are published (maybe something related to the public/published switch?)
Using Desktop Mode or accessing the desktop context menu (long hold down on an entry in the library) works fine so it appears that the issue is just with the mobile context menu and only when the song is published.
I'll ask you once and only once to please show respect to all the users in our community.
This includes the developers, the staff, the moderators, guides, and all the users.
So happy with v4.5 update: it brings hope they will stop messing up with v4 (please, don't touch it anymore, Mike:). Maybe it's not perfect but at least useable. Btw, here is my EQ preset to reveal some treble in 4.5 songs (+9dB, it's a bit crazy but somehow it works):
Despite any claims that songs in 4.5 can be up to 8 minutes long, I just received a 4-minute song where 3 or 4 verses were just ignored. And extensions are cut short before even reaching 2 minutes.
Stilll waiting for my reply... for me email 😂
lol...pointing out the devs don't bug test is not showing them respect? How about how they don't show their paying customers respect by not bug testing?
I'd prefer to earn your one and only warning...The devs are a bunch of lazy muppets.
**BUG: ** The lyrics box has 3 controls that are conflicting with each other. For example when i try to click on the down arrow in the scrollbar to go down a small amount my mouse picks up the resize control and I cannot click the down arrow. Also the Trash bin is dangerously on top of this area. This needs to be given some additional breathing space. Occurs in firefox or Edge. (I don't have chrome but edge is a chrome based browser.)
Sent another complaint today when will we get a play button to help us edit
How about the most ridiculous links to ever exist on a website after you prompt a sound you like you get hyperlinks to the sound you already put into it making it nothing but a distraction how do I not know what a guitar solo sounds like? Why would I need the links to guitar solo if I’m trying to prompt it ect. Suno is King of the worst organization of all audio generated providers. They have hold that spot for ever. Also, their app doesn’t allow you to view more than six of your playlist.
✅ Warning logged for joedevlin. I couldn't DM them. || Calling the developers "a bunch of lazy muppets" is not respectful. This channel is for reporting bugs, not for berating the developers.
i guess you still complain about the mobile version missing the play button in edit mode because it is shifted outside of the window? have you tried to use a proper pc to edit?
Not the mobile version I I don’t believe that’s even worthy of calling it an app. It’s a glorified audio player my opinion it’s not a real app. I’m talking about the browser.
not the app... mobile web. the mobile webiste is also not cool in landscape mode. just the non mobile version works in landscape mode correct.
It does not work on an iPad maybe it works on a different tablet. That’s not Apple.
yes thats mobile web. all of these are the same... on mobile, tablet, android ios, ... all of them
they are different from the PC / MAC version you see on a regular desktop / laptop
and the mobile web version in landscape mode is missing the play button because its shifted out of the browser window on the bottom.
yes
As you notice, it’s both directions
the button would be below the waveform
Yes, there is no way to get to that
It’s at full zoom in and out same picture no play button for several months
exactly. thats why we suggest to use the regular pc view instead of mobile web
You can do PC view on an iPad or are you telling me to go buy a PC in order to do music on Suno?
the play button is always hidden. for some oddrreason. i complained too.
yes, thats the current workaround until its fixed.
because on pc it looks like this
Given their track record with nine upgrades since and no resolve it doesn’t seem like they’re going to do anything at all
I imagine it’s very nice to use and I bet if you had a PC you’d be really happy to use Suno even if you purchased a yearly subscription and everything was working fine on the device you had before
⸻
My Suno Workflow - [ aeagmilovibes]
- Prompting Strategy
Here’s how I craft my prompts for Suno songs:
• I start with: [Genre] + [Mood] + [Keywords/Story]
Example: "Latin Trap + spiritual + coming from the streets with divine purpose"
• I focus on: metaphors, emotional tone, and vocal flow direction.
-
DAW I Use
• I edit my tracks in [Name of DAW, e.g., FL Studio / Ableton / BandLab]
• Main tools:
• Vocal effects: Autotune, Reverb, Bitcrusher
• EQs: FabFilter, Stock plugins
• Synths: Serum, Analog Lab -
How I Edit My Suno Song
• I export the Suno vocals and beat separately if possible.
• I layer extra instruments (e.g. Latin drums, synth pads).
• I tune vocals or add my own voice with harmonies. -
Mastering Process
• I use: [Plugin Chain or Mastering Suite]
• Goals:
• Keep dynamic range alive
• Make the 808s punch but not distort
• Clear highs, warm mids -
Video Creation
• I use [CapCut / Adobe Premiere / DaVinci Resolve]
• Style: VHS filters + animated texts + glitch transitions
• I sync the visuals to drops and lyrics. -
Distribution & Posting
• I upload to:
• Instagram Reels
• TikTok
• SoundCloud
• YouTube Shorts / Full Video
• Distributor used: [e.g. DistroKid, Tunecore, Amuse]
• Experience: [e.g. “Easy to upload, great analytics, fast sync to Spotify”]
⸻
Final Tip
Don’t just follow trends — create sonic worlds. Suno gives you wings, but your story and your flow give it meaning. Let the machines build the base. You bring the soul.
but spamming the discord with angry complaints in all language rooms isnt a really good soultion overall.
its work for us because the language rooms all complained
What exactly is the solution? I’ve tried patient for several weeks and days and days and days also sent formal feedback through the website numerous times.
the soultion is to use the editor on pc mac until its fixed. they know that its like that. several people told them the bar is shifted out at the bottom.
All right, that’s a fair suggestion and I appreciate you for helping me. Chill out my friend.
Would it help if we have an open petition and have several subscribers sign it?
probably not. if it isnt fixed by now its usually a bigger issue.
I think you posted this in the wrong channel?
Try: https://discord.com/channels/1069381916492562582/1252267444773326848
my guess is that edit will maybe change and then it gets overhauled anyway or so... thats usually how it works in software city.
It’s a bummer. I hope they could just check out how Riffusion developers interact with their subscribers. They message them through discord and make changes in real time.
So whatever city that is, that’s the city to emulate customer service
they also do that here, but in seperate channels with trusted members. the alpha testers and beta testers. and they also found mobile web as some kind of a insult in landscape mode 😏 ... me too btw.
Not sure if you work for suno,but you do a great job with me. You’re doing a pro bono. You definitely should be getting paid considering Suno estimated worth is $500 million.
nah. i dont work for suno. i am just one of the the "facility managers" here. and i like to bring a bit of the insight i have to the outside world... as far as the NDA allows of course.
You definitely should be getting paid some sort of compensation. Hopefully, it’s free service. At least.
I get credits from suno if mine are empty from my usual paid sub. I often make test generations for users to test if the service is down or if things behave normal, and i am part of the alpha test team. these also get some credits for testing. Overall i just like to help people understanding and use suno, and of course i want suno to get better so i have to complain a bit internally. Usually i look around here and in all other rooms for stuff that i can pass on internally.
Wow, I just went to your profile on the platform 2.2 million views congratulations on that bro!! I wonder who will be performing them publicly release songs? It could be any subscriber on Suno as this is a consequence of sharing anything publicly on the platform. How do you feel about that ? I would really love to share my music, but since I spent a lot of time writing lyrics and prompting, I don’t think it’s fair to share something and have somebody press a few buttons and now it’s theirs so what I’m asking is it worth the risk or how do you feel? publicly release songs
Sorry, I understand. This is the wrong section to ask you that question I should’ve DM that.
i think the many views are a combination of several things. 1. you can subtract half of the views for 1 song. this one is on the homepage as a demo of suno. 2. i am here all day helping people and showing them how to make great beats... i am sure some of them will find my profile... like you just did. and 3. i think i make quite cool beats 😏 😄 ... and i think sharing is caring so i make everything public on suno. Whats worth more... earning 3 cents from publishing the tracks, or getting "real world" recognition by people that enjoy or work with my music. I love to inspire people. I am more of a teacher/artist than a musician.
When logging in, for around 15 seconds I became this account
Awesome that’s exactly the response I was hoping for and well put be a teacher get recognition and yes I agree with the beats. I put all those publicly because there really isn’t much effort in that . But lyrics on the other hand and especially using a persona you’ve crafted to make an album. You kinda wanna keep private because of the shareability Suno consequence
You probably logged in with the wrong Gmail try doing your phone number
my tracks are usually chains of uploads, covers, extensions, remasters and all the other tools. most of them takes 2 days and around 1k credits to make. the way is the goal 😄
Nah, that's not the issue
Just posting to get on file and will look out for others this week (or from.testing) for same issues.
Symptom (from other users): after a full generated output, it locks up (progress spin or don't play) or just completely glitch or disappear when clicking play or after listening once or twice.
Symptom from me: Fill lyrics with near 3000 lyrics ( more tags than lyrics, if thats significant) and run gen. No issues. But any try for extension with added lyrics or from end of timestamp results in silent 2-3 second outputs. Tested 3 times additional. Often extension would have an audible, but these all are silent and can not be additionally extended from without more 2-3 outputs.
In this case, as I have full access
Seen this happen before - probably JavaScript trying to do something before data has loaded. The username is undefined and when it gets converted to text it literally becomes "undefined". Likely to just be a client-side bug so you shouldn't have access to their account (I hope!)
It's just some pub zongs
Yeah, makes sense. I would assume so as well
I usually do that at the end of the month when I have 5000 remaining credits and I only have two days left before it renews back to 10,000 I generate hundreds of beats or test the V4 and now V4.5 for any usable persona made remastered. I can report that I might’ve gotten two out of 6000 generated clips that don’t adhere to the consistency of what I would consider the most important piece of a song, the vocals to be consistent all the way through the song generating. It seems to want to change vocal tones halfway through every single generation so if you need to burn your credit credits because they’re going to waste anyways, why I tried clicking the button 1000 times.
can confirm. public songs show this error when you click the menu button. tested on android mobile web
Been going on for at least 24 hours, but it seems to be affecting all songs now, while it used to only a few
I assumed I needed to clear my cache
But that didnt do anything
i tested a nonpublic one that worked, and a public one that threw this error
I guess I’m a little confused. Didn’t you say you logged into your account and it was somebody else’s account? I’ve done that before because I have multiple emails and I’m like what the heck is this where are all my songs?
Different post, I made two
Yeah, for that it was only for a moment, furry explained it
OK, no worries hope you didn’t lose anything my friend
load the desktop website (i can do that in the hamburger menu of chome on android). there it works
@cerulean sentinel It’s probably because you did an interview with Riffusion it Suno’s revenge for your disloyalty 😂
he is independent and makes cool stuff for all platforms. if we do a thing here its honoring him 😄
I know I’m just joking. When are you gonna do an interview?
i am more of a behind the scenes guy. i thought about streaming some suno news and music but never got to actually do it... overthinking™️
If you’re gonna do that, I would suggest using a service like lemon slice currently it’s free for 10 second clips of very accurate lip syncing to Talking Heads and there’s an option to upgrade to five minute videos for 40 bucks a month
So you can still be a faceless teacher online
i would stream a cam. i dont actually wanna hide or so... i am just too lazy to set things up.
Let me show you an example if I can share a 10 second clip here I could use your image if you want to send it. It should only take about a minute or two to generate and post. Share me a picture with words you would like to have it say.
i have no real use for a animated version of me. i can be me ... for free 😄 but thanks 😄 if i make things like that i see the struggle to get it working as my real task.
That made me smile lol and I have mad respect for your position on that issue
Anyways, it was nice talking to you Mr. tree today and speaking of trees. I gotta go burn one be back later my friend
They actually flew me out to SF, but in any case, I like all the platforms and have never made it any secret that I use them all. p sure I was one of the earliest posting Udio songs in what used to be offtopic
They're all good, and honestly there's not much real competitor st this stage since the entire market is relatively small still. It's not cutthroat yet, and in any case, my loyalty is to the output if I can be frank hah
I have removed all tracks from a playlist and was going to add other to it, but then I realized it had "2 songs" in it - that are not there. If I go into the playlist it's empty. What is wrong here? Tracks that has been thrashed and not reset the counter?
Facts that’s a good perspective take on Ai as a whole most definitely agree it’s kind of the wild Wild West out there today
I reported this issue about 8 hrs ago #🪲┃bugs-web message
As you guys figured out, it is only with public songs in mobile view mode. Unpublizing the song shows the shows the mobile context menu, indicating there is something incorrectly programmed when it is just public (e.g. typo/incomplete code with the 'Unpublish' menu entry? 🤔)
Alternatively, if you hold down on the song in the library, it will pull up the desktop context menu which works fine when the song is published (or, as you guys discovered, going into Desktop mode)
Update: Looks like the issue has been resolved 🥂
Hihi!! I have a billing related issue. Is there a person I could speak to about it and hopefully get it resolved? (I have no idea in which channel I should be asking XD)
You will want to email billing, see the below message from Woodhouse
For billing/payment issues, email: billing@suno.com
Include:
- Your Suno @handle
- Description of the issue
- Transaction ID(s) or payment receipt(s)
Before mailing:
- Check if your card was charged
- Verify funds were available
- If Stripe rejected your card, try using the iOS or Android app to pay via Apple/Google Pay.
Do not send non-financial issues to this address — it may delay your response.
I tried to make a v4.5 song using a v4 Persona, and it gave me four variations with the same melody, though my lyrics were different from the song that the Persona was based on. It's not very good.
Anyone had any disappearing gens? It seems if you cover a song without a persona or style it'll generate but then disappear 🤷♂️ Had some really nice generations just vanish 😭
I checked trash and my library And couldn't find them, then I got reimbursed the credits
u have these issues. tried to make acknowledgement but tackled doesn't match what's actually on the playlist. so i don't even use them anymore
Has anyone here ever got the AI art gen to work for a playlist? It will just flash "generating" but it never actually works for me.
Tried to create persona w/ v4.5 song; keep getting error message stating I can't have an artist name in the description.
The last two words in the description are "unusual sounds"
I don't see an artist name anywhere there. 🧐
Is anyone else having trouble creating "Personas"? Even though I'm already subscribed, it keeps telling me to subscribe to create them. I've sent an email and also reached out on Twitter (X), but haven't gotten a reply yet.
Wouldn't be surprised if both of our issues are related to the new release. I'm about to try conducting the same experiment in v4 for shiggles
I got that yesterday and modified one word and it let me create the persona 🤷 I have no idea what the supposed artist name was
The V4 test failed as well
I've already made several attempts at modifications and can't figure it out so I'm assuming it's an issue on the back end
Anyone there, that their extend features not working?
Hi, my songs are disappearing.
They're available for a few minutes then disappear.
The do not show on 'songs'
They briefly show on 'history'
Within 15 minutes disappear completely from everywhere and direct url links don't work
I've logged out, cleared my cache, closed my browser, logged back in. Issue persists. Please advise.
I too am having issues with the EXTEND feature. Rather than extending the song, it simply changes up the sound of the end portion I am trying to extend from, ignoring all additional meta-tag prompts in the lyrics, and still ends at the same time of the original.
Song generations are vanishing anyone else having this problems
The only time I've ever had generations "vanish," is when I change the filter to turn off "Hide Disliked" while the generation wheel is spinning. I can usually find the generations in my library, but they seem to belong to no workspace. I can select them and change the workspace to the one where I am currently working.
This is probably not what you are experiencing, but that is the only way I seem to have "lost" a generation or two.
I've done the filter thing makes no difference
I think theres a lot of people with the same problem. (missing songs)I hope they find a way to recover those songs, because I'm also too having the same problem.
Then I'd dare say you have a legitimate bug on your hands. I know you're not alone, as I've seen the same said a few times above. Wish I could finger out a solution for you, but I'm a peon.
Search in your history and hope it's there and then remaster bit credit is being used
error on any generation, day 3
Too many songs under 8 seconds are being created and credits aren't being returned properly.'ㅠ');;
I just lost a ton of songs.
They just dissapeared out of my library when I extended one.
Here is a link to the one I extended. I want to recover it: https://suno.com/s/cyDZ2EhKTvWGmEyn
This is why we should be able to see/set the SEED. I could just regenerate it.
What the hell? One of my published tracks somehow MAGICALLY is not the version I published and the version I DID publish, no longer exists
Im also not getting any notifications on chrome
I seriously doubt EVERYONE i follow is on vacation
Hey! Is anyone else running into a lyrics issue right now? I’ve been building out a song all day and everything was working fine, but suddenly I’m getting a message that the lyrics don’t follow the guidelines. It’s for something super simple like “Everybody, move your body” — nothing weird at all. Just a bit confused since it was letting me use the same style of lines earlier today, haha.
'Couldn't generate that.
Tags contained artist name: triples'
suno. these words existed before these people were alive
and while im at it ' re tard' is a musical term that means to slow
...and those warning should populate at the top and be in a bright colour so we dont miss them
All these made with same Persona, but the top one needed an extension to finish it properly. The bug is that the Persona is not shown on the song or in the Library, even after F5 refresh. Chrome browser / desktop PC.
can't login getting following message on a blank white page:
{"errors":[{"message":"Unauthorized request","long_message":"You are not authorized to perform this request","code":"authorization_invalid"}],"clerk_trace_id":"[id#]"}
url: https://clerk.suno.com/v1/oauth_callback?err_code=authorization_invalid#
Was trying to login in with a microsoft account
SOLVED: I cleared this and logged in by deleting chrome browser cookies
YES, they just vanish after a few minutes. It's really sad and frustrating. 😔
I tried the filters.
The songs are just gone. I started making personas from them as quickly as possible. They stayed for a little longer but even now the song is there but unplayable and has disappeared. Even making new songs with that persona disappears.
Major bug, I think
4.5 bleeds other songs from other personas into new songs unless you speaficly use a persona, and I have multiple songs missing, I understand your frustration...
rplace section bug..... why do not fix this bug?????? The same lyrics are made in two lines to create the result.
My song get unplayable: https://suno.com/song/dd727c23-baf2-4398-bbf7-fbc609c8b0b1 How can this be fixed?
I wrote a 10 verse murder rap. The system doesn't know what goes against guidelines 😂
I still can't access my account through web with SMS
I'm being ignored for 3 days now
sadly if this goes on for another day I'll ask for a refund and place a 1 star review on google play/TrustPilot.. I have no other options
I have been logging into Suno via Discord, but I am unable to access my account settings and therefore cannot sign out. Clearing my browser cookies did not resolve the issue. How should I proceed?
(Please kindly excuse my use of translation software, as my English proficiency is limited.)😭
Since successfully logging in with Discord, my interface has remained in this state.
omg suno this was so dumb I have to share it here.
https://suno.com/s/Xzf6OPngL2HWLTA0
THIS WAS PERFECT! until the AI said "Farch" instead of "March".....come on man....
I want to address the issue that since all replaced sections are now paid in credits, the transitions are not smooth. The "replace section" feature worked well in version 3.5 last time. The sounds are inconsistent—some transitions are too low, others too high, and they don’t blend properly. Please fix the transitions. Your loyal user. 💗 Thank you in advance! 🙏
^^
Styles box in the song editor only allows for a short listing of styles, not the 1,000 characters of the newest model.
Does this happen after you select a replacement? They aren't smooth when you listen to the preview, but it generally fixes them when you select one.
Minor/cosmetic: If you visit a song's page while it is generating it will continue to display a spinning circle instead of the length, even after the song has finished generating.
If you play the song from the workspace whilst it's generating, the length updates upon completion but attempting to change the playback position will reset it to the start of the song.
(Using Brave on Windows 11)
My biggest complaint with v4.5 is that if you use a Persona, it actually just rehashes the same melody and the vocals can be very different, making the Persona feature completely useless in v4.5.
Search is not working in the my workspace area on chrome. at least im experiencing this. I typed in the name of a song and it's still showing me everything else after hitting enter 5 times
v4.5 is the first Suno version I recall that sometimes ignores full verses. Previous versions could sometimes repeat verses but never omitted them.
And v4.5 is worse at pronouncing. It often repeats syllables between words.
How do I get 4.5 to quit overdriving the audio?
Working on web in the edit section I've noticed that it's not previewing the audio. It seems to be playing but no audio so i don't know where to trim. This is Mac OS Safari. Hmmm.
Hi there, I cant upload audio. Could you help me?
Having the same issues. Personas dont seem to be just the vibe, but it's pulling over lyrics, riffs and chords progressions. But rarely keeps the vocal, replacing it with that close mic mid atlantic glossy pop female drawl, which I deliberatly set for an edgy australian female post punk vibe.
This issue of repeating the same riffs and chords in new generations for a given persona is ruining v4.5.
Why can't I create another persona based on another persona? It was possible in previous versions, I can't do it with v4.5.
Generations are disappearing including published ones I'm had to remaster to more songs just to have it on my song list
Trying to gather some info about this problem to help the devs narrow down what is causing it as I've seen this reported a few times and haven't been able to reproduce it myself.
Are these affecting just v4.5 songs or older ones and what kind of gens are these (text only, persona-based, covers, extensions etc.)?
Seem to be 4.5 for me I would gen 4 stems and I would be playing one play the next one and the one I previously played would be gone
Tried refreshing the page and still gone
Checked trash and it's not filter hidden by disliking they do show in the history link(only if you play them, not if i dont ) that how I got my remastered ,there was an issue with 4 where songs would disappear but they would come back (I assumed it was a generation thing) thanks for looking in to it @humble cobalt
When you say stems are you using the stem splitter or is that an autocorrect of "gens"?
The symptom I've seen is that the page exists, but nothing plays and sometimes the artwork is missing.
Can you post a link to one of the ones in the history?
Any idea roughly how long after generating they disappear? From what you describe it sounds like you're playing them from the workspace list and one of them disappears whilst you're listening to another. Does it happen to ones you haven't listened to yet? (sounds like it does from what you describe)
I mean gens
Ya I had that issue aswell no cover art and I'm listening in the workspace and it disappeared
https://suno.com/s/D7TnyI9WK14FZtOU
My latest song is one I had to remaster and I had the remastered song published(I unpublished after remaster)
So, I tried going back to v4 to see if I could avoid the repeating riffs and chords, even particular melodies, for generations under the same persona. The problem is happening there too. In fact, there is one old song in particular that seems to be the focal point. I'm getting maybe one out of ten generations that doesn't sound like an innovation on parts of that song. I would really like to keep working with this persona, so I hope this gets resolved soon. By the way, I'm speaking of the instrumentation because I write my own lyrics.
When do they repeat on you and do you have Instrumental before Chorus
They usually repeat in the intro. I typically structure instrumental breaks after choruses, and the repeats can happen there too.
For the original that won't play, was this from a persona, cover, upload or anything other than a plain text prompt?
Try spacing out for example
[Intro Instrumental]
Make the gap 4 enter buttons if that make sense try that and remove Instrumentals before Chorus and put it after instead just before 2nd verse
[Verse 1]
Nope straight suno I don't do samples you know this lol I got burn by sampling I'm all promts
I already start with [Instrumental intro]. Just to be clear, the problem isn't so much that it's repeating something within the same song as it is that new generations keep sampling/borrowing from that one old song.
Are you extend from the other songs
No, I'm not. These are new song generations with new prompts and lyrics.
I need to hear I suppose
To figure it out
Thanks. I appreciate the help. I'll go get an example and the song that it draw from.
Dm me
Or put here
I just don't want to flood the chat with genations of songs @humble cobalt wouldn't like that lol
Cool, just checking it wasn't relating to a persona as I saw mention of that in another case and wanted to make sure there's no other relevant data missing. It sounds like you're experiencing this quite a lot - do you regularly generate multiple songs at the same time? (Just wondering if that's relevant.)
Also, though this doesn't help with the published songs, let me know if you want the MP3 for one of your songs that won't play as I may be able to get that.
You'll hear what I'm talking about in seconds.
Generation for new song: https://suno.com/s/krcg7Zl5HfBs6wTN
Song being borrowed from: https://suno.com/s/mvbUlBxoIBZC8ad4
I try space out my gens (if that makes sense) I listen to at least till the first Chorus and I decide if I like or not then gen the next 2 so I'm not flood suno with multiple generation
By the sounds of it you made cover
Cover isn't the command I'm using. Meant to be entirely different songs, different lyrics, different instrumentation prompts.
Try hitting reuse promt
OK you can change lyrics in cover and it will play the same melody I have done this
I'll see what happens with Reuse and Cover and let you know. Thanks!
Cool
Okay, Reuse did produce two unique generations, but I only ran two. Cover kept that same old opening melody in both generations. Seems like Reuse might be a workaround, but I sure hope Suno fixes this bug. It seems like it would be relatively easy, but I don't write code for machine learning, so what do I know. 😝 I appreciate your help killeen.
THis sounds like what happened to me. I lost dozens of songs.
Just happened again using a persona on a new track. Pulled in same baseline chord structure and vocal melody. Makes personas unusable really. “Kkhhhaaaannnnn”
error on any generation
"a system error occured" since 1 may, 1-00
there were no problems before
I was banned? How can i find out the details?
On chrome on some screens when I click the three dots for the menu items the menu box extends too high and I cannot select the top few items including create. Something to do with the way it is positioned on the screen and cannot change it necesitating trying on another screen to be able to select
Alot of the songs I recently generate, I cant edit them properly, as the edit/Replace section tool is failing to split apart the verses completely :/
Despite them actually being seperated in the normal library view
anyone else have songs disappear from your list that you made that day?
this and one other song i did wit the V 4.5 are gone
and there was nothing bad in them
I’m in a strange situation and maybe you have a way to help me.
My account GermanKnight_ seems to have been deleted, and I don’t know why.
I tried logging into my profile to listen to some tracks with my friends, but suddenly I couldn’t access it anymore. At first, I thought I might just be entering the wrong password. But today, I tried logging in on my computer to create a new song and noticed I was logged out there as well.
When I signed in using the login details I’ve always used, a completely new profile was created.
All my songs, credits, and my entire profile have disappeared from Suno.
Could you please help me understand what’s going on and how this can be resolved?
Thank you in advance!
Best regards,
GermanKnight_
ok. I know this has been mentioned many times before but all the songs are coming out very similar, instrumental wise. It just so happens to be ideal for what im doing currently but eventually this project will end and I dont want my new project to sound like my old one
did you get a notification at least?
did you click "sign up with google" when you signed up and now trying to enter your password? I know it shouldn't make a difference but it does sometimes for me on other apps. it's....annoying
i luckily downloaded them
I was following this and just did the same thing for my metal princess lol
i've got a good album going and if it dissapears I still have a good chunk of it so far lol
what the heck one of the ones i wrote is back ok but is not the song and lyrics i had
it was not uplifting and alternative
Anyone having lyrics video issue where it slow or miss and skips and goes next lyrics part.... and it abit mess up is this just a bug at the moment? happens to all my video lyrics song.
I had that happen to one of my songs. It was a different version when I published it and when I went back to listen to it it wasn't the same and the version of it I wanted didn't exist
think it it the 4.5 version itself?
I'm glad that I'm not alone in this? Is this know? Is there a fix for it?
It's just barely noticeable but v4.5 also has section editing issues that degrades the audio quality of the entire project
Error making mastering on ver. 4.0 and 4.5 (Mastering failed)(error occurred). I try to log out/log in, clear cookies but still got an error 😕🤔
I don't know if this issue I have is a bug or if I did something that got my song deleted, but as I was making and playing back my song they started to disappear, and now their song picture and the song are gone, now I also had other people listen to my songs and like said the songs are now gone. This is what I see. My songs "Things I Meant To Say", "Running Lights", "Halfway Home".
Can someone Tell me what Happened?
im having an issue with my account, it had me log out when i logged back in my account was empty. My 5420 credits gone, all my songs gone, User name gone, but on mobile its all there.
My song get unplayable: https://suno.com/song/dd727c23-baf2-4398-bbf7-fbc609c8b0b1 How can this be fixed? Or who can I write to?
The sound quality in version 4.5 is not good. Is there a reason for this, is it just the way it is or is there something that is being improved?
I'm experiencing an error when I try to update any of my persona bios.
Hi everyone! Sorry for the quality. I have this issue with the website, my account isn't fully loading and I can't access with my mobile account (I have 2 different accounts, on mobile and on website). Can someone help me in any way?
sadly it's been 4 days now
I have no other option but to ask for a refund and go place 1 star reviews
It doesn't get better, it is the same as in preview. The only way I found to get this smoother is by remastering, but in that case it changes other parts of the song which I don't like since I did the original exactly the way I like it, but with minor parts to be corrected where replace section is perfect to use.
error on any generation
"a system error occured" since 1 may, 1-00
there were no problems before
I was banned? How can i find out the details?
You used round brackets to separate the different sections--that's why it doesn't recognize them within the editor.
Use square brackets to resolve [Intro] - [Verse] - [Chorus] - [Etc, etc, etc]
Huh, interesting. Thank ya.
Here I am... my last four generations have been lost. Some permanently (I can't even find them in the trash) some I can find through the “search” function.
Absurd!
However, the track counter in my workspace shows a number that includes invisible songs... what a mystery! 🕵️ 🧐
Hi Guys, is here a directly support? i wanna a instrumental intro but suno always start directly with the text directly.. thats so frustrating... i tried [instrumental intro] and also with [Extended Instrumental Intro] .. nothing help 😦
try this:
[Intro]
[Instrumental]
omg that work!!! THANKS
I am trying to replace some parts of the song. There are 7 verses in the song. It is neither showing lyrics correctly on the left nor showing all verses in the timeline below. The lyrics are in devanagiri script. How do I edit it? My subscription expires soon. I need to get this song out 😦
Is suno going to publicly address this issue or will they just try and sweep it under the rug like people that paid money to make songs arnt losing the songs they paid money to make?
To show verses, go back to the song's page, put in [verse 1] [verse 2] etc. That'll help you to see where the verse are in the Editor.
try this:
[Intro: Instrumental, 16 bars] ... or however many bars you want the instrumental to be . These work, too: [Interlude: long instrumental] [Interlude: instrumental]
I have used [verse 1] [verse 2] nomenclature. But even if I had not, it should at least show the lyrics for me to do any editing.
I tried selecting the part of the song it has mispronounced by selecting the same through timeline at the bottom. The replacements it created was complete gibberish.
thanks i try, the other help also work "ok" but would be nice when i can say how long, thanks!
I have the same issue
[ 1) In the new v4.5 EVERYTHING is dull, without treble, sounds like you have a pillow over the speakers/headphones. This goes for all different genres I've tested, and also with the remaster to v4.5 and cover to v4.5
2) Any heavy metal track starts going ballistic gradually from about middle of the song, and then goes worse and worse, the end of it is just completely random, happens to every generation of metal in v4.5 that I've made
3) Any hardbass/techno/rave has this persistent reverb on *everything*. ]
Every time I get this, I close the browser tab, and reopen Suno on another tab. Cures it every time. Not that I've seen it lately.
Im not having any of those issues.
https://suno.com/s/F9jJZ3omlobcdVAp
4.5 is having difficulty with pronunciation. I have a song that has words, even if spelled phonetically. I am experiencing it pronouncing "crew", "soused", and "carnivorous". Many times it omits the "r" in crew and spits out "cew or coo". I have tried "krew" and "kroo" with not much success. "soused" almost always comes out as "soose" no matter if I put "soussed", "sowsd", or "sowst". I won't even elaborate on "carnivorous". It would be great if we could edit individual words and/or train suno on how to prounce the words that we are having trouble with.
Ive gotten "Tastic" for plastic many times, its gotta be a model issue because it wasn't this bad in 3.5 or 4
Is this a bug? My persona only sings the same melody now no matter the genre or style. How do I use the persona on a new song?
when i did a song from scratch if was ok, but with remaster it was way worse. They both had the same issue, the longer the song went the more 'mashed up' the sound became.
https://suno.com/s/B0gpHfMJElv2mMWT#
This track. I did a cover with 4.5 using persona and one prompt mid song it inserted some of the song the persona come from
00:28 is the part it plays "roofs of karakin"
Someone know what that means?
An error occurred.
Invalid request. Need all required params: cover_clip_id.
Getting same error message
I keep getting this aswell
same here
Same
Same
same
i get the "cover_clip_id" message when using personas or covers. Extending songs does work for me.
joined server just to make sure i wasn't crazy, I also get this on covers as well. Literally every other feature still appears to work, except the one I have been using all day long until now heh
Exactly same error here 🧐😕
Also reporting in to confirm I'm getting cover_clip_id error
Same error
Thanks, but i reinstalled the main browser, tried on two others, cleared cache, deleted cookies, cleared DNS, changed VPN (twice), added exceptions to DPI and there are no results for the 5th day.
Мaybe I forgot something?
I can listen to a song, leave a comment, but I can't like it and create a new track.
If this is a ban, then how can I find out the reason for the blocking?
Cant create persona from a song generate by suno at 100% (no cover, nothing)
Creating new personas seems completely broken right now. Doesn't matter if it's a new 4.5 or an older model, doesn't matter what length of song either.
yup...
fun day at Suno
Also, yeah. Are we supposed to be able to create Personas from Covers?
I'm getting the cover_clip_id error for all covers now after refreshing the browser. Was doing just fine 2 seconds ago 😦
I suspect this is the unverse saying "cool it"
Always have been able to in the past.
All attempts to create a new Persona are failing for me right now, regardless of the source song.
I came to this page because I’m having issues with personas. I created several personas before V4.5, and now when I try to use them with V4, I get an error. They still work on V4.5, but I really don’t like how it sounds. The lyrics aren’t as good, the mastering seems quieter, and the voice of the persona has changed so much it doesn’t even sound like the same character anymore. I just want V4 to work the way it used to.
Refresh the page and try again - I think this may have just been fixed in the past few minutes.
I did but it don't sound the same. Something is off.
V4.5 is broken exactly like V4 was. when extending it changes the vocals, and/or style and/or melody. I can give examples, but I gave them in V4 and nothing eas done for 6 months, just to get next version doing the exact same thing. so what's the point of suno, if you can only make 1 try meems and not extend anything? what's the point making a rock song and on 2nd part getting rap or pop with different vocals? how this still isn't top top top priority??
I agree 100% we need this fixed. Imma have to just start over with my personas now.
V4.5 is such a huge disappointment, since V3.5 I can't make songs, just memes, 1 try take what you get don't extend or you get a different song. and they say suno now understand prompts better... well, then why does he make my song a rap song suddenly when extending...
About the *_clip_id. I had the same problems. My solution was:
- logout from suno
- Using Shift-F9 (Opening Web-Storage on Firefox)
- Removing everything suno related (Cookied, Local Storage etc.)
After re-login to suno i could re-use covers.
For the Dull 4.5, (like a Pillow between my ears and the speaker) Quality... Sometimes Remastering with V4. retains the wohle song but removes the dullness...
thanks imma try that too
Personas are broken for me. It’s making using 4.5 almost unusable as a consistent tool I’m afraid.
The "cannot create Persona from this clip" error is no longer happening for me. I'm on a different computer, so @hexed osprey's comment suggest to me that it could be a browser cache issue.
This has been frequently happening to me as well, the mispronunciation of words, often simple ones. I have also been finding that this new model (4.5) tends to smash words together to fit in whatever rhythm the AI is going with in a particular song. Been marking and reporting all as bugs for "poor structure / other"
Issue with smart prompt generator. (Android)
I've got issues with the smart prompt generator, if I open up suno on desktop mode (www) and then create a track using the smart prompt to replace my version, if I then open the app and then try to reuse the prompt, it then replaces the smart one with mine again. Has also started happening now in desktop mode using smart prompt it changes it but then you create and it's back to mine again.
Generations that disappear or become unplayable after a few minutes should be fixed now. You might find they reappear and start working again over the next few days.
Volume control bug in Mobile: I just realized an annoying mobile browser bug. For months I thought Suno on purpose lowered the mobile browser playback volume to nudge me to use the app... The volume was just too low on my browser, and there was no way to control it.
Today I realized what happened.
In landscape mode, there is a volume controller and I must have lowered it at some point. So I wanted to increase it, and solve my problem that has been annoying me for months.
But it looks like the volume control on landscape mode in Mobile auto closes - when I tap it, it shows up for a split second then automatically closes. Maybe to prevent users changing the volume using it in the first place because it's not accessible in portrait mode?
But then there's no way to fix user error if I set the volume to low. I had to do some finger acrobatics to try and hold the controller open while dragging the volume up with another finger before it closes. After multiple tries I won gold in the finger Olympics and finally got it to full volume again. But there's probably a better way to prevent this pain for other users who run into it.
I have a problem, none of the songs I made with V4.5 remain in my library.
When did you create these songs? There was a bug earlier that should have been fixed in the past hour or so. Songs before this time may be missing, but you might find them coming back over the next few days. Let me know if you still have new songs disappearing.
ok thanks
So losing generations from extending with a persona has been fixed?
The lost credits tho 😭
❤️ I love SUNO!❤️
but there is a problem, V4.5 is too creative 👺
instead of expecting a remix of your favorite music through exend and cover - the user gets someone else's banal melody, banal primitive "popular" chords.
I wish the song had more of a chorus, ignoring the boring intro.
(no, it cannot be adequately controlled through prompta, it does not work)
Developers, you are the best! Please make the model more stable for my favorite remixes❤️
Is there a plan to resolve this issue? I checked that there are multiple people facing the same
Awesome
Got a new problem just now: When extending a V4.5 song the resulting extensions are V3.5 instead of V4.5. Tried a few times, always got V3.5. Last time I used extend, like 12 hours ago, this did not happen.
V4.5 changes vocals and melody when extending songs. same issue as in V4. style can suddenly change from rock to rap, vocals can drastically change even when continuing mid verse.
Also, has there been a change in the size of V4.5 Styles and V4.5 Exclude areas, I mean the max amount of characters the areas can contain?
I tried to put the same texts to Style and Exclude from what I had saved yesterday to a text file, but the texts don't fit anymore.
Also when trying to use some personas from yesterday, which were created from songs having longer texts in Styles and Exclude fail and I get an error saying "An Error Occured, Tags Too Long".
Had to decrease the amount of characters in both areas to be able to continue, so no real problem with that except the personas are not usable any more as such.
Using persona in V4.5 often uses same melody as the persona related song to the new song, about 33% of the time I'd say. and in some cases 90% of persona new songs are almost the exact same tune as the original. will give examples if I thought you even care
Almost a top record of waiting for a reply on my email !!! almost 4 weeks !!! lets celebrate !!!
Should be the same song as it's all based on unique IDs so restoring the wrong one would be unlikely... I don't know what has happened to others where they've got the wrong song back. As far as I am aware no songs have been restored yet so this might be something different.
#📚┃suno-school message may be of interest 🙂
💙
Volume changes between extensions sometimes. add this to the fact vocals sometimes changes, music style may change, and get the same FAIL as V4 when it comes to extensions, which should be the bread and butter of Suno
A song is made in V4. You go to do a Cover of it with a Persona. The last change you make in the Create box is check it's v4.5 in the drop down, yet the remake in the Create window and Song lyric window is displayed as V4. I had this yesterday, too. It needs more investigation. (Speeded up x 1.3 ) Chrome/Desktop.
Had that yesterday, too Reported my extensions as BUGS, commented on the song pages.
What would be useful is something in announcements on Suno.com if there are issues we all need to be aware of.
Not sure if a bug or intended but I'm in negative credits?
I recently switched from Premier Plan to Pro Plan so I get I'm supposed to have less but the renewal date is on the 14th???
So why have it done this now? If I buy 1000 extra credits will I actually get them or will I just be at -550?
Extend does not work at all on 4.5, no matter where you extend the song from all you get are 2 second refunded gens EVERY time. it has not worked once for me since the release of 4.5 and it is very frustrating.
4,5 is totally useless for extensions, it just doesnt work
Just to suggest you check the other way to log in - i.e. either by phone number or email.
Have you any more information? I was able to create a Full Song very easily from part 1, 2 and 3 yesterday 'Folk Rock, Britpop, Emotional Ballad, male vocals,' using v4.5
Well here's the thing. I select extend. I follow all the tips given to me by users in here (things I have NEVER needed to do before), then I press the button, then it doesn't work. It's totally useless.
Can you post an example of a song that you can only get 2 second extensions from? In case there is something broken, the devs would need specific examples to look at.
a thing worse is happening to me, extend button is just ignoring the persona and the lyrics (that should give me at least 1 min of song) and deliveing just senseless noises
and its not refunding
does anyone from the Suno team even check this channel? can't really find that they've responed to anything in here....
Getting an error message whenever I try to publish any of my full songs, everything else works fine
Please explain to me why we have things like 'Keep duration' and 'Instrumental' if they are still never followed by Suno.
hello, I'm reaching out regarding an issue I’ve encountered with the persona feature. I used this feature a couple of times without any problem, but suddenly I began receiving the following error with the persona that i was using:
"An error occurred. Invalid request. Need all required params: artist_clip_id."
To troubleshoot, I deleted the persona and attempted to recreate it. However, the option to create a persona no longer appears in my interface. when i click on a title, the create persona doesn't appears for all the titles that used this persona. thanks for the help
@small shell the sort by "most recent" on search do not work. It sorts by most plays or whatever. Most definitely not most recent.
Songs are still disappearing, even after hearing it several times and liking it. It was a banger that got lost 😩
Can you find them in your recent played songs on the home page? If so and you cannot play them there please post a link to a couple of examples.
I found the song on recent, but don’t want to post it here. Can I dm?
Cannot play it
Yeah DM is fine. I'll see if I can spot anything odd about it and forward it on to the devs if needed.
Hi, I'm experiencing a problem with Suno that seems to be a bug. For the second time now, after creating a new song, the result ends up being a strange remix of the previously generated song, including its melody. It's a very odd situation because I'm not touching the old track at all—I'm simply creating a new one. The only link between them is that I'm using the same persona. Suno is taking the chorus from a previous song and mixing it into a new one, even though I'm creating a completely new track.
I'm having a similar issue with personas, where mine gives gibberish when I try and change the lyrics.
Hey, I'm new to the server, I've been a subscriber for a while. I have a question about V4.5. Is it possible that this model is much sloppier and therefore inferior? The sound may be quite good, and that's true, but the vocals are a disaster. Way too exaggerated, to theatrical, too artistic, sometimes just gibberish and it only seems to follow prompts half when it comes to vocals. Anyone else having issues with this model? I'd be interested. Unlike the V4, which has a terrible sound, I haven't been able to make a single song with it yet because the vocals were such trash.
For me, it's all in all a step backward compared to V4. As harsh as it sounds, it's like this, it's kind of Udio now.
No matter how good the sound is, the model is worse than V4.
Please remember: “Smarter” does not necessarily mean better.
Mmm… I’ve been trying v4.5 lately and found that it generates results that are too similar to the original song when I select a persona. In v4, it used to generate different songs within the same genre, but now it just creates variations of the same song.
It feels more like a “cover” now. If you want to keep the current behavior as a “cover” function, I think there should still be two separate modes: one for generating variations of the same song, and another for generating entirely different songs in the same genre.
Also, I feel like there are more songs that lean toward an easy kind of pop sound in v4.5.
Some people may like that kind of thing, though.
4.5 feels like the same model that Riffusion uses. Clumsy, error-prone, and just hard to use, and all in all not ready for release.
Don't what's wrong with it, but 4,5 does the same weird things again and again
And, as is typical for Suno, V4 was also made worse at the same time, and now it doesn't work properly anymore. Thinking about canceling. I've been a subscriber for a while. I surely won't go on with broken models, please be aware to this.
Again: not even one song could be made with V4,5 for me, not even one seems to be possible to make with V4 for me now.
=> SUNO. IS. BROKEN.
wow i am having some serious problems with 4.5: 1. personas are practically useless because it just tries to remake the original song the persona was based on almost every time. massive and annoying waste of credits. (v4 was doing this as well quite often but in 4.5 the problem got much worse.) 2. extensions have gotten much shorter than before. I just generated 2 extensions that were only 45 seconds long. I asked for an extended instrumental in the meta tags and even gave specific instructions but suno just ended the song quickly. 3. when i generate from a persona with 3.5 then remaster in 4.5, the resulting song shows it was made with 4.5, but if i extend it or make a cover of it, the resulting tracks say they were made in 3.5 rather than 4.5. What the heck is going on? It seems like personas, covers, and extensions are all broken in 4.5.
I keep running into an issue where I select the 3 vertical dots to edit a song and cannot see the top options of the menu. When I try to scroll up to see the options for Song Editor and Create it cuts off. Yes, I've tried adjusting both scroll bars. This has only started happening since you updated the UI.
Also adding/editing cover images is much worse since the UI update. You used to be able to see exactly what parts of your cover art would be displayed before you saved it. Now, it's a guessing game.
Hi Suno Team, I'm facing a few issues while using Suno in browser mode:
- When trying to permanently delete songs from the "Trash", I get two types of error messages:
--> "Clip could not be deleted."
--> "Clip could not be deleted. Please delete any associated Personas."
-
All my created Personas are also in the Trash, but there's no option to permanently delete them, which might be related to the issue above.
-
It would be helpful if, after refreshing the page, the player modal disappears and only shows up when a song is actively playing.
I’m also attaching a screen recording to demonstrate these issues.
Thank you for your support!
i have a song i extended from an audio sample (royalty free) ive had uploaded for awhile now, and it extends fine, it plays fine, but when i go to get full song it gets stuck and its impossible to stitch together. its like 100% fail rate. on one song it was okay but i really liked this one and its a huge bummer its failling right now. and yes its on browser its just a cropped window
I'm only getting previews for the first 20 Personas in the list in the Add Persona section of the Create window. I don't know if that's by design or a bug. I'd like to be able to check them all.
since 4.5, upload on Safari Mac OS is limiting the upload size to 30 seconds, even though it says upto 120 on the UI, switching to chrome fixed it. Using the system mic to record.
Which Version am I using to create and extend this song?
[BUG] The returning of credits for micro-generations, and for use of Replace Section, seems to be undependable.
Where I wasn't watching it very seriously earlier, since I ran out of monthly credits, I notice that Replace Section drove it to zero, and that it didn't come back.
The -50 or -60, whatever Replace Section itself normally does, is ridiculous, and I'm pretty sure that I must've lost a decent number of credits this month from using it... Since my credits just seemed to be vanishing for no reason.
As a software engineer myself, I can understand this kind of asynchronous stuff failing at times ... But seriously, something needs to be done.
And again: Why is there even a temporary cost associated with Applying a Replaced Section?
You should seriously just remove it, rather than subtract it and have to revert it after.
When I click the "Save Prompt" button, an error message appears saying “Please try again.”
After that, the save button becomes unresponsive, and the prompt never gets saved.
This happens consistently in the browser version. Please look into this issue.
Hello, I created my account and it's been doing this to me since yesterday evening and I can't log out even when I close the site it doesn't want to do anything
Garbled lyricsand jumbled up lines v4.5 https://suno.com/song/eb2e536b-dfab-4cda-a9d8-f1ccde8b23b8 - It even repeats the errors when I do an extension - https://suno.com/song/47c0ae7a-b1f3-449c-b873-3e8174617473 - So I think that's it for v4.5 testing for me for now. Shame.
Still trash vocals with 4,5. IT. IS. A. STEP. BACKWARDS.! PLEASE FINALLY SEE IT!
It only generates failures. It no longer follows prompts. Honestly, how can you ruin a model like this so much in such a short time?! It hasn't been released that long, has it?
V4 only generates pop or HipHop again.
Can you provide a URL to one of the outputs you speak of? Usually it is an issue with how you prompt things, but if it is not the case, the devs would be interested in knowing what happened for the next model training
I can
V4,5
Pop/HipHop by V4 => Prompt fully ignored
Please implement a fix very soon, cause I'll not longer pay for a broken product. And What might be better for your server is if you turn off or change your bot... It's quite inappropriate in terms of tone
IMHO I think the lyrics are great, the style prompts are what was delivered, and the voices are ok. I generally do a handful of gens to get different voices, Is that what you do? ( I'm Just another user)
I see, some suggestions on how to improve your prompt:
- 4.5 can take more complex statements so you do not need to give it like how you would normally define it in earlier genres. Example of what you can provide: "A rock song with minimal and simplistic instruments, normal male vocals"
- Put the genre first so it has the most weight considered
- I highly recommend being specific about the subgenre you want, it is more likely to suit your taste compared to just providing the genre
- I would be careful of using terms like "basic" and "simple", it will likely not give what you want. You may want to use "minimal" instead (or Acoustic Rock?)
- Unless you had an issue with the song turning out to be pop like in a generation where there was no reference at all, do not use terms in the exclude field if they do not have a chance of happening.
For that last part, what happens is that the AI will look at the patterns for the topics involved so it knows what to exclude. One side effect is that this could influences the output with that term, or at least was an issue in v4 with some people
Here is an example using your first link:
- Reworded prompt: https://suno.com/s/Yxjy2lQ80Fhm8b9e
- Reworded prompt but removed basic/simple: https://suno.com/s/nFuzAuSkWqdLnywC
- Removed exclusion: https://suno.com/s/fMyNIFeblQj9edkP (see how much better it is without mentioning pop?)
- Changed style to just Acoustic Rock & male vocals: https://suno.com/s/2fd2zg6IQdUpph6N
To be honest, Acoustic Rock sounds like what you wanted. I got that subgenre from the list at https://rateyourmusic.com/genres/
Just change the numbers from 14178 to one-four-one-seven-eight.
Although, it maintains coherence in part by referencing other pieces of the song.
So, points of similarity can increase chances of confusion.
Hello.
What are the chances that someone at Suno will respond to messages?
I've emailed billing@cuno.com, Mike B, and support@suno.com, as well as other moderators.
Is anyone working at Suno.com?
BUG: When you extend and if you don't apply, then you click on edit lyrics, the apply button stays so you end up extending what you most likely didn't want to extend.
It says subscribe to create persona, but I already have a paid subscription. This happened on an uploaded audio (that was downloaded from Suno) - I can make personas from generated tracks fine
Related to above - I cant cover a stem extracted from a generated song, but I need to download then reupload it to cover
Each time I replace lyrics or remove section 1 time with music editor, lyrics structure of my song becomes broken, ie no verses no choruses but only single Intro or Chorus section that include the entire song (see image attached). And I can not edit song 2nd time. I used Microsoft Edge and Google Chrome, same problem exist in both browsers. How can I fix this? Maybe to use another browser?
There's only a workaround by cropping the full song (=creating a copy) that will fix it again
still waiting for my reply on my email before i do a another monthly plan.. its been like 4 weeks without reply
is there even a support that anwser ?? 😂
Hello, the website isn't loading properly for me. Can someone assist me with this?
I always found it funny how when you're in single track view on phone, you can scroll through the title but it's still truncated to fit the size of your screen
Does anyone experience issues after issues with uploading audio files? Mine works sparsely and it’s super frustrating. I have to resign into sometimes for it to complete the upload. I can upload one then next one fails (stuck) in a loop.
i also have uploading issues. it comes up "upload matches existing work of art". Does anyone know how to fix this issue?
It's not possible to upload a playlist cover.
I see in the console it seems related to CORS, but I see on the headers of the OPTION response that it allows all origines and methods, so maybe there is an extra header being send
HTTP/2 200
date: Thu, 08 May 2025 06:38:40 GMT
content-type: text/html; charset=utf-8
content-length: 0
server: uvicorn
apigw-requestid: KPGpqhZSCYcEJGw=
vary: origin
x-content-type-options: nosniff
referrer-policy: same-origin
cross-origin-opener-policy: same-origin
access-control-allow-origin: *
access-control-allow-methods: *
access-control-allow-headers: accept,affiliate-id,anonymous-id,authorization,browser-token,content-type,device-id,session-id,traceparent,tracestate,x-datadog-origin,x-datadog-parent-id,x-datadog-sampling-priority,x-datadog-trace-id,x-forwarded-for,x-forwarded-port,x-forwarded-proto,x-requested-with
X-Firefox-Spdy: h2
these are the headers of the POST
POST /api/playlist/set_metadata/ undefined
Host: studio-api.prod.suno.com
User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:138.0) Gecko/20100101 Firefox/138.0
Accept: */*
Accept-Language: es-ES,es;q=0.8,en-US;q=0.5,en;q=0.3
Accept-Encoding: gzip, deflate, br, zstd
Referer: https://suno.com/
Authorization: Bearer [REDACTED]
Affiliate-Id: undefined
Device-Id: 31e7df0f-5e8c-488e-831f-6014616dd0d0
Browser-Token: {"token":"REDACTED"}
Content-Type: text/plain;charset=UTF-8
Content-Length: 12661179
Origin: https://suno.com
Connection: keep-alive
Sec-Fetch-Dest: empty
Sec-Fetch-Mode: cors
Sec-Fetch-Site: same-site
Priority: u=0
Pragma: no-cache
Cache-Control: no-cache
TE: trailers
this is what chatGPT says about it:
Comparing the headers in the response and the request, the key issue appears to be with the Affiliate-Id header.
Missing or Invalid Header:Affiliate-Id: The request header has Affiliate-Id: undefined, but the server's access-control-allow-headers explicitly lists affiliate-id as an allowed header. Sending it with the value undefined may cause the server to reject or ignore it.How to Fix:
Ensure that the Affiliate-Id header is set with a valid value before sending the request. If it's optional, consider omitting it entirely rather than sending undefined.
Great tip! Thank you. So, the first output wasn't so good, it missed out a line, then got a bit lost, then started missing out "one-four" in the start of every number after that. However, the second generated attempt was quite good. So, maybe my faith is on the way to being restored. We've just got to think outside the box sometimes. Here's the 2nd output: https://suno.com/song/a8ae1641-d576-4da8-a927-f7920a3d0819
is there a reason i can't edit a song, if i select lyrics it wont auto select the part of song.. it worked, before i edit it once.. i think the editing remove the sync between text and audio... any ideas?
extensions also doesnt follow lyrics
my extensions NEVER followed the lyrics, i already wasted 300 credits to fix a song and ALWAYS they just ignore the lyrics
please fix this and refund my credits
I found a bug: when I use Editor on a song, final song is saved with workspace reset so it does not end in workspace it belongs to. This happens each time I use Editor.
Bug V4.5
I've uploaded a Lithuanian song and made a cover of it. It was nearly perfect to me, but there was one part I didn't like, so I tried to edit it out. However, the generated vocals always sound unclear or have random lyrics from a different verse instead of the original one
Bug V4.5
Removing a section causes error in the editor and then doesn't let you back in.
Why is it that every time I make a song, it never reaches the full length I planned? It always ends up cutting my lyrics halfway, and even the editor doesn’t fix it. My track is only 6 minutes long, way under the 8-minute limit, but I still can’t get it to play right all the way to the end!
Have you a link to a song that doesn't complete available?
its more than one
Then, go back to create window. Refresh that window. The song with the removed section should be at the top of your Workspace with a red dot beside it. If that doesn't sure it, the devs would probably appreciate a recording of what you're doing.
https://suno.com/song/1434c39e-853b-4543-8085-2e21e0f5da59 i give up for now...i cant get the last lyrics on it. (the Outro)
I meant a link that shows the lyrics and any directions you're giving the song.
hm just deleted those from it https://suno.com/song/bf7e5782-fc89-4f7b-9b21-25164e49ac31 in this has still...failed end
Before using Editor controls, go to Edit (top left) ... just another user
v4.5 simply ignores all tags like [Solo] and tries to end a song in 4 minutes, almost never passing that.
I've found that 4.5 can get confused. I fixed by trying to spell out any words that are similar, phonetically. You might also try putting in [Section 1] [Section2] etc as well as any verses to help it avoid confusion. just another user
i cant do this cause im trying to inclusive a new version of the Chorus with smaller changes
Without seeing how your song may look I can only make a s suggestion: Make sure you have square brackets for things like [Intro] [Chorus] [Verse 1] [Interlude] [End] just another user
I've never managed to get a longer song done in one go, always had to Extend, and even then I find that sometimes the Extend fails. So good luck if you're still persevering. I suspect the Devs might appreciate a step by step description of what you're doing or a recording of what you're doing (but that would be a long recording you might upload to Dropbox for them) to help them out. just another user
Sometimes the structure of a song gets broken after a replacement and you can't get another replacement to work, because it's all one large bundle without any structured sections.
I can't use any function of the Hamburger menu
It just doesn't work
Even after refreshing
And in another browser
so there may be an issue with personas following the song it was made from too closely. i have a song that started to talk gibberish and follow the melody of the origin song. https://suno.com/s/dGPxR5q4VSqMOehd
Yes, I concur. Marked a couple of my gens this evening as BUGS for that reason. That's 2 gens out of 10. just another user
Is it a bug or just me, I cannot select any of the opens from the 3 dots menu for example changing the picture.
Options*
Well, it works for me: Chrome/desktop. just another user
yeah and it's not with all personas either. my other one works fine
Oh, I'm on chrome/mobile
Try this: change lyrics in song you want to replace part before entering Edit. Then go to Edit select in audio part you want changed and generate repalcement.
A current workaround is using the desktop context menu by Holding down on the song entry for a few seconds.
It will open where you had pressed, though only for entries in your Workspace or Library (like in the picture here #📚┃suno-school message)
Alternatively, try using another browser in case it is browser-specific issue. I had no trouble opening it in Opera on Android in mobile mode
See above for a workaround. I assume you are using chrome?