#hey is anyone having an issue where the

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ebon bison
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hey can you share some ids ?

velvet sage
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here are a few, let me know if you need more

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just fyi we have tried multiple models as well

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one of the thing i can confirm @ebon bison is we tried debugging by using custom LLM, and can verify that the next response to be told by the Agent was actually generated however for some reason it was not sent over the call.

velvet sage
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@ebon bison any ETA on this ^^ ?

mighty topaz
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@velvet sage was this issue resolved for you, I am experiencing something similar to my calls.

velvet sage
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nope they still havent gotten back, no help yet from enterprise support as well

scarlet slate
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same thing here

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had it for a few days actually

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probably past 2-3 days on some calls

velvet sage
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same

velvet sage
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honestly the percentage has increased drastically

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almost 70% of our calls are having this issue!

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Wonder why this is not marked an incident yet! @ebon bison @wise gust

velvet sage
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anyone else able to resolve this ?

eternal patio
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I thing v3 are too soon for prod. In my cases, v3 drop randomly, some time it change tone and say meaningless words

velvet sage
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This is happening for us regardless of the speech engine. We were able to reproduce on all flash, turbo and v3

ebon bison
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checking, sorry yesterday discord had issues, conversations you shared are definitely looking wrong

velvet sage
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support said you guys are deploying an urgent fix ? Any ETA on that ?

ebon bison
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yeap multiple people are investing this now, @scarlet slate by any chance do you also have some conversation ids ?

ebon bison
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we have PR candidate

ebon bison
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cc @mighty topaz

mighty topaz
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@ebon bison Do you want me to share any conversationID's?

velvet sage
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Will this be rolled out today? We have anxious customers to whom we need to set expectations on when this would be fixed!

ebon bison
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Fix already merged to dev we are going to cut the prod release soon

kindred relic
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@ebon bison has this fix been deployed to prod ? We wanted to do some testing before we gave it back to the client today

grizzled mica
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Hello,

I am integrating ElevenLabs Agents Chat with a backend service. I would like to keep the same conversation across multiple messages.

Is there a way to send messages to an existing conversation using a conversation_id or user_id through the SDK or API?

Or is the only supported approach to keep the same WebSocket session open and send messages using send_user_message?

Thank you.

velvet sage