Hi! I am wanting to avail of the student discount from https://aistudentpack.com/

[buoyant ravine]

AI-generated Answer for jeonsaux42

Yes—ElevenLabs has an official student offer. To claim it:

• Go to the ElevenLabs Students page and click “Claim free plan” (this opens the Student Pack site for verification). (elevenlabs.io)
• Verify your student status using your school-issued email. Your ElevenLabs account email must match your valid .edu (or equivalent) domain. (elevenlabs.io)
• Eligibility notes:
  • Must be currently enrolled.
  • Age: 18+ for ElevenLabs; 16+ for ElevenReader.
  • Offer is for new users only; existing paid subscriptions aren’t refundable or transferable to a student account.
  • After the student discount ends, billing renews at the regular price unless you cancel. (elevenlabs.io)

Start here: ElevenLabs for Students. (elevenlabs.io)

Sources:
ElevenLabs for Students | ElevenLabs
ElevenLabs for Students | ElevenLabs
ElevenLabs for Students | ElevenLabs
ElevenLabs for Students | ElevenLabs

[icy moth]

It says that if I avail of the AI Student Pack that ElevenLabs AI is "3 months free on Creator Plan"

[buoyant ravine]

AI-generated Answer for jeonsaux42

I can’t verify “3 months free on the Creator plan” in ElevenLabs’ official docs.

What ElevenLabs officially states:

• There is a student offer accessed by clicking “Claim free plan,” which routes you to a Student Pack verification flow. Specific duration or plan details aren’t listed on ElevenLabs’ site. (elevenlabs.io)
• Eligibility notes: must be a new user, use a matching school-issued email, and after the discount ends the subscription renews at the regular price. (elevenlabs.io)

To confirm the exact offer available to you, start from ElevenLabs’ Students page and complete the “Claim free plan” verification; the details are provided in that flow. (elevenlabs.io)

Sources:
ElevenLabs for Students | ElevenLabs
ElevenLabs for Students | ElevenLabs
ElevenLabs for Students | ElevenLabs

[icy moth]

I tried entering my Philippine phone number again and it still gives me the same error: "Could not send OTP. Please check the phone number or try again later"

[buoyant ravine]

AI-generated Answer for jeonsaux42

Thanks for the details. For ElevenLabs 2FA/SMS verification, please make sure you enter your phone number in international format, then verify using the SMS code sent to your device. (help.elevenlabs.io)

If it still fails to send the OTP, please submit a support request with your account email, your phone number (in international format), and a screenshot of the error so the team can investigate SMS delivery on your account. You can contact Support via the Help Center contact form. (help.elevenlabs.io)

Sources:
How do I add two-factor authentication (2FA) to my account? – ElevenLabs
How can I contact support? – ElevenLabs

[icy moth]

I followed the international format with the country code for the Philippines which is +63

[buoyant ravine]

AI-generated Answer for jeonsaux42

Thanks for confirming. ElevenLabs requires phone numbers to be entered in international format for SMS verification; using +63 for the Philippines matches that requirement. (help.elevenlabs.io)

We don’t have a public troubleshooting article for the “Could not send OTP” error. If the SMS still won’t send after re‑entering your number in international format, please contact Support via the help center form so they can assist and, if needed, verify you manually. (help.elevenlabs.io)

Regarding the AI Student Pack:

• Redemption is initiated from ElevenLabs’ Students page via “Claim free plan,” which sends you to the Student Pack site to verify. Your ElevenLabs account email must match your school‑issued email, and the offer is for new users. The program is available globally, though eligibility can depend on your school domain. If verification fails, reach out to support. (elevenlabs.io)
• If you receive a coupon link as part of redemption, it can only be applied while your account is on the Free plan. (help.elevenlabs.io)

Note: Our docs also reference E.164 formatting (e.g., [phone]) where phone numbers are used elsewhere in the product. This is the same international style you’re already using. (elevenlabs.io)

Sources:
How do I add two-factor authentication (2FA) to my account? – ElevenLabs
How can I contact support? – ElevenLabs
ElevenLabs for Students | ElevenLabs
How do I use my coupon link? – ElevenLabs
SIP trunking | ElevenLabs Documentation

[icy moth]

I tried that but still not going through

[buoyant ravine]

AI-generated Answer for jeonsaux42

Thanks for trying that. Here’s what’s officially supported and what to do next:

• Phone/SMS verification: ElevenLabs 2FA uses an SMS code sent to a phone number entered in international format. If the OTP still won’t send, please open a support ticket so the team can check your account and investigate the SMS delivery issue. Include your ElevenLabs account email, the full number you entered (with +63), timestamp, and a screenshot of the error. (help.elevenlabs.io)

• Student offer path: To claim the student offer, start from the official Students page (“Claim free plan”) and follow the Student Pack verification flow. Your ElevenLabs account email must match your school-issued domain; the offer is global but eligibility can vary by school domain; it’s for new users only. If verification fails due to school domain issues, contact ElevenLabs Support. (elevenlabs.io)

• If the error occurs on the third‑party Student Pack site (not on elevenlabs.io), ElevenLabs can’t troubleshoot third‑party services—you’ll need to contact that provider. (help.elevenlabs.io)

• Regional access: ElevenLabs blocks only the sanctioned regions listed in the help center; the Philippines is not on that list. (help.elevenlabs.io)

Can you confirm whether the OTP error appears on the ElevenLabs 2FA screen or on the Student Pack site? If it’s on ElevenLabs, I can help you file a ticket with the exact details support needs. (help.elevenlabs.io)

Sources:
How do I add two-factor authentication (2FA) to my account? – ElevenLabs
ElevenLabs for Students | ElevenLabs
I'm having issues with a third-party service, can you help me? – ElevenLabs
Do you restrict access to the service and platform for any specific countries? – ElevenLabs
How do I add two-factor authentication (2FA) to my account? – ElevenLabs

[brave kite]

I am in America and getting the same error message. I'm not sure if anyone is able to get this to work.

[buoyant ravine]

AI-generated Answer for _dr.grant

I can help, but I’ll need the exact error text/code and where you see it (web app, API/SDK, or a third‑party integration). Meanwhile, here are the most common US-side causes and their official fixes:

• Service status: First confirm there’s no active incident. If status shows “Fully operational” but you still error, continue below. (status.elevenlabs.io)
• Country/IP blocks: Access is only restricted from sanctioned regions. If you’re in the U.S. but using a VPN/proxy or a cloud IP that’s flagged, you may be blocked—disable the VPN or switch to a clean IP. (help.elevenlabs.io)
• “Unusual activity detected. Free Tier usage disabled”: Your free account/IP was flagged by abuse detection. Remedies: upgrade to a paid plan or use a unique, unflagged IP. (help.elevenlabs.io)
• API 400/401: Check the response “detail.status”. Common causes: invalid_api_key (set header exactly as xi-api-key), voice_not_found (wrong voice_id), quota_exceeded, or model character limits exceeded. (help.elevenlabs.io)
• API 422: Either missing/invalid parameters (verify against API docs) or CORS from calling the API directly in the browser; JSON.stringify the body if using fetch. (help.elevenlabs.io)
• API 429: Either too_many_concurrent_requests (you exceeded your plan’s concurrency) or system_busy (temporary load—retry). For current concurrency limits by plan/models, see these articles. (help.elevenlabs.io)
• Website “client-side error”: Clear the site cache (Ctrl/Cmd+F5). If you use browser auto‑translate, temporarily disable it. (help.elevenlabs.io)
• Model/voice selection errors: Re-select a TTS‑capable model if you see “The selected model can not be used for text to speech.” Some Voice Library voices require a paid plan; free users will see “This voice is not available for free users.” (help.elevenlabs.io)
• Third‑party integrations can’t see your voices: Usually an API key issue—regenerate and set the correct key in the third‑party tool. (help.elevenlabs.io)

If you can share the exact error message/code and whether you’re using the web app, API (which endpoint/model), or a third‑party tool, I’ll pinpoint the cause using the relevant docs. For parameter requirements, you can also cross‑check the official API docs

[icy moth]

Hello. For me, the OTP error appears on the Student Pack Site. The Philippines isn't on the sanctioned regions.

[buoyant ravine]

AI-generated Answer for jeonsaux42

Thanks for the details. A few facts from our docs that may help:

• Student verification (including the OTP step) is handled on the Student Pack site linked from our Students page via “Claim free plan.” Your ElevenLabs account email must match your school‑issued email, and while the offer is global, eligibility can vary by school domain. If you can’t verify there, the page instructs you to contact support via the provided link. (elevenlabs.io)
• The Philippines is not on ElevenLabs’ restricted regions list. Access is blocked for Belarus, Cuba, Iran, North Korea, Russia, Syria, and the Crimea/Donetsk/Luhansk regions. If you ever see a sanctions block in error, the article suggests trying a new IP and contacting support. (help.elevenlabs.io)

Because OTP errors on the Student Pack site aren’t documented in our help center, I don’t have a specific fix to share. Please try verifying again from the Students page and, if it still fails, submit the issue using the support link on that page so the team can investigate your school domain/OTP flow. (elevenlabs.io)

Sources:
ElevenLabs for Students | ElevenLabs
Do you restrict access to the service and platform for any specific countries? – ElevenLabs
ElevenLabs for Students | ElevenLabs

[icy moth]

The error "Could not send OTP. Please check the phone number or try again later" still shows up. I've also answered the Google Form for the email verification on the Student Pack but so far I didn't receive any response

[buoyant ravine]

AI-generated Answer for jeonsaux42

Thanks for the details. Here’s what we can verify and what you can try next:

• Student Pack flow and eligibility: ElevenLabs directs student discount verification through the Student Pack site from the Students page. If you’re unable to verify there, the page instructs you to reach out to support. (elevenlabs.io)
• Sanctions check: The Philippines is not on ElevenLabs’ sanctioned/blocked list (Belarus, Cuba, Iran, North Korea, Russia, Syria, Crimea/Donetsk/Luhansk). (help.elevenlabs.io)
• Phone number format: When a verification SMS is sent by ElevenLabs (e.g., for 2FA), the number must be in international format. Ensure you’re entering your phone in E.164 (e.g., +63XXXXXXXXXX). (help.elevenlabs.io)
• Browser troubleshooting: If you’re attempting this on Safari/iOS/macOS, try Chrome or another browser; ElevenLabs documents intermittent website issues on Safari. (help.elevenlabs.io)
• If you didn’t receive the verification email: Check spam. If still missing, ElevenLabs says to contact support for manual verification; note that Google/Apple sign-in doesn’t require email verification. (help.elevenlabs.io)

If the OTP error persists, please open a support ticket with ElevenLabs and include:

• the exact error text (“Could not send OTP…”),
• your phone number in international format,
• country/region, timestamp, and a screenshot,
• that this occurs in the Student Pack verification flow.
  You can contact support via the help center and the “Submit a request” form. (help.elevenlabs.io)

If you’d like, share the timestamp and browser you used and I can help you format a succinct ticket summary.

Sources:
ElevenLabs for Students | ElevenLabs
Do you restrict access to the service and platform for any specific countries? – ElevenLabs
How do I add two-factor authentication (2FA) to my account? – ElevenLabs
Website problems with Safari, iOS (iPhone), macOS (Mac) – ElevenLabs
Why am I not receiving a verification email? – ElevenLabs
How can I contact support? – ElevenLabs

[icy moth]

The timestamp is 6:36 AM and I am using a Chrome browser on my phone. I tried it with desktop too but still the "Could not send OTP. Please check the phone number or try again later" error appears

[buoyant ravine]

AI-generated Answer for jeonsaux42

Thanks for the details. ElevenLabs doesn’t have a published, step‑by‑step fix for that specific OTP error on the Student Pack site, but the following official guidance applies:

• Enter your phone number in full international format (with country code, e.g., +1…), as required for SMS verification/2FA. (help.elevenlabs.io)
• Access may be blocked only from sanctioned regions (Belarus, Cuba, Iran, North Korea, Russia, Syria, Crimea/Donetsk/Luhansk). If you’re in the U.S., this should not apply. (help.elevenlabs.io)
• For the Student offer:
  • Your ElevenLabs account email must match your school‑issued domain (e.g., .edu or equivalent). (elevenlabs.io)
  • The offer is available globally, but eligibility can vary by school domain. If you’re unable to verify, contact support as instructed on the Students page. (elevenlabs.io)

If the OTP still won’t send after confirming the above, please open a support request so the team can investigate your account and phone verification directly. (help.elevenlabs.io)

Sources:
How do I add two-factor authentication (2FA) to my account? – ElevenLabs
Do you restrict access to the service and platform for any specific countries? – ElevenLabs
ElevenLabs for Students | ElevenLabs
ElevenLabs for Students | ElevenLabs
Do you restrict access to the service and platform for any specific countries? – ElevenLabs

[icy moth]

I did enter my phone number with the country code +63 (For the Philippines). I contacted the support on the student page as well but received no response

[buoyant ravine]

AI-generated Answer for jeonsaux42

Thanks for the details. Here’s what’s verified in our docs and what you can try next:

• Phone verification uses an SMS code and requires your number in full international (E.164) format. For the Philippines, that means +63 followed by your number with no leading 0. Example: +63XXXXXXXXXX. (help.elevenlabs.io)
• The Philippines is not on our sanctioned/blocked regions list. However, access can still be blocked if your IP is mistakenly associated with a sanctioned region by our cloud provider. If you’re using a VPN/proxy or a shared/mobile IP, try a different network or obtain a new IP and retry the OTP. (help.elevenlabs.io)
• If you didn’t receive a response via the “student” page, please submit a ticket through the main Help Center contact form and include: the exact error text (“Could not send OTP…”), the timestamp, your phone number in E.164 format, screenshots, and whether you tried a different network/device. This is the official channel our team monitors. (help.elevenlabs.io)
• If you’re also waiting on a verification email, check your spam folder; if it’s missing, request manual verification via the same support form. (help.elevenlabs.io)

Note: We don’t have public documentation about a “Student Pack” program or a country-by-country list of SMS OTP availability. If the above doesn’t resolve it, support can investigate your specific account and network details. (help.elevenlabs.io)

Sources:
How do I add two-factor authentication (2FA) to my account? – ElevenLabs
Do you restrict access to the service and platform for any specific countries? – ElevenLabs
How can I contact support? – ElevenLabs
Why am I not receiving a verification email? – ElevenLabs
Do you offer discounted or free plans? – ElevenLabs

[icy moth]

I did all these but so far no response

[buoyant ravine]

AI-generated Answer for jeonsaux42

Happy to help. To pinpoint why you’re not getting any response, please tell me which product/endpoint you’re using (REST Text-to-Speech, HTTP streaming, WebSocket TTS, Speech-to-Speech, or Studio). In the meantime, run through these quick checks:

• Authentication

  • Include your API key in the xi-api-key header on every request; keys are secret and can be permission‑restricted in the dashboard. Verify the key has access to the endpoints you’re calling. (elevenlabs.io, help.elevenlabs.io)

• Voice and model IDs

  • Confirm the voice_id exists (GET /v1/voices) and the model_id is valid (GET /v1/models). A wrong voice_id or invalid key typically surfaces as 400/401 with voice_not_found or invalid_api_key. (elevenlabs.io, help.elevenlabs.io)

• Quota and concurrency

  • Check you haven’t hit quota_exceeded (400) or concurrency limits (429 too_many_concurrent_requests/system_busy). You can also verify incoming API traffic under Usage Analytics → API Requests. (help.elevenlabs.io)

• Request size limits

  • Ensure your text length is within the model’s per‑request character limits (e.g., Flash v2.5/Turbo v2.5 up to 40k chars; Multilingual v2 up to 10k). (elevenlabs.io)

• Streaming specifics (if applicable)

  • HTTP streaming returns audio bytes via chunked transfer; read the stream incrementally (don’t wait for a single file download). (elevenlabs.io)
  • WebSockets buffer input until chunk_length_schedule thresholds are met; for short inputs send flush=true to force generation. The WS connection auto‑closes after ~20s of inactivity (send a single space " " to keep alive). (elevenlabs.io)

• Quick smoke test (REST TTS)

  • Try the documented cURL call (replace header value with your key). If this returns audio, your account and voice/model are good:
    curl -X POST "https://api.elevenlabs.io/v1/text-to-speech/JBFqnCBsd6RMkjVDRZzb?output_format=mp3_44100_128"
    -H "xi-api-key: YOUR_API_KEY"
    -H "Content-Type: application/json"
    -d '{"text":"The first move is what sets everything in motion.","model_id":"eleven_multilingual_v2"}'
    (elevenlabs.io)

If you meant “no response from Support”: after you verify the ticket email, the team will respond as soon as possible; you can also submit or update a request here. (help.elevenlabs.io)

If the issue persists, please share:

• Endpoint type (REST/HTTP stream/WebSocket), SDK/language, and a minimal request snippet
• HTTP status code and any response body
• Voice ID and model ID used
• Timestamp and region (US/EU) if relevant

Remember

[icy moth]

All I wanted is to just be able to access the ElevenLabs free claim for students as I need it for a project.

[buoyant ravine]

AI-generated Answer for jeonsaux42

Here’s how to claim the ElevenLabs student free plan and what to do if it isn’t showing up:

How to claim

• Go to the ElevenLabs Students page and click “Claim free plan,” then verify your student status on the Student Pack site. Your ElevenLabs account email must match your school-issued email (e.g., .edu). (elevenlabs.io)
• Eligibility notes: currently enrolled students; 18+ for ElevenLabs (16+ for ElevenReader); new users only; available globally but some school domains may not verify; plan auto‑renews at standard price unless you cancel. (elevenlabs.io)

If you already applied but got no response

• Double‑check you used the same school email for both your ElevenLabs account and the verification flow. (elevenlabs.io)
• If your school domain isn’t recognized or you still can’t verify, use the “support” link on the Students page FAQ to contact the team. Provide your school email, domain, and screenshots of the verification attempt. (elevenlabs.io)
• You can also open a support ticket via the Help Centre’s contact form; include as much detail as possible. (help.elevenlabs.io)

If you want, share the school email/domain you used and I can suggest exactly what to include in the ticket.

Sources:
ElevenLabs for Students | ElevenLabs
ElevenLabs for Students | ElevenLabs
ElevenLabs for Students | ElevenLabs
ElevenLabs for Students | ElevenLabs
How can I contact support? – ElevenLabs

[icy moth]

I did that too but no response received from your end.

[buoyant ravine]

AI-generated Answer for jeonsaux42

Thanks for sticking with it. Here’s the verified way to claim the student offer and what to do if you’re not getting a response:

• Use the official flow: go to ElevenLabs Students and click “Claim free plan,” which takes you to the AI Student Pack portal. Sign in with your school-issued email to claim. (elevenlabs.io, aistudentpack.com)
• Eligibility details to double‑check:
  • Your ElevenLabs account email must match your valid .edu (or equivalent) school email. (elevenlabs.io)
  • The discounted offer is only for new users (ElevenLabs: 18+; ElevenReader: 16+). (elevenlabs.io)
• If you can’t verify or don’t receive the claim email/activation: the Students page instructs you to contact support; use the Help Center contact form and include as much detail as possible (the email you used, when you attempted the claim, and any screenshots). (elevenlabs.io, help.elevenlabs.io)
• If you need immediate access while this is sorted, you can still use the regular Free plan by signing up (or logging in) — everyone is automatically assigned to it on sign‑up. (help.elevenlabs.io)

If you’d like, tell me:

• The email domain you used (e.g., your .edu), and
• Whether you completed the claim via the AI Student Pack page,
  and I’ll point you to the exact next step per the docs. (aistudentpack.com)

Sources:
ElevenLabs for Students | ElevenLabs
AI Student Pack by ElevenLabs
ElevenLabs for Students | ElevenLabs
ElevenLabs for Students | ElevenLabs
ElevenLabs for Students | ElevenLabs
How can I contact support? – ElevenLabs
Do you offer discounted or free plans? – ElevenLabs
AI Student Pack by ElevenLabs

[icy moth]

I did that too. Received an email saying to wait for 48 hours for a reply.

[buoyant ravine]

AI-generated Answer for jeonsaux42

Thanks for confirming. If you received the “wait 48 hours” email, please allow that window for review. Meanwhile, double‑check the common blockers so approval goes through smoothly:

• Your ElevenLabs account email matches your school-issued domain (e.g., .edu or equivalent). Eligibility requires a valid student email; for ElevenLabs you must be 18+ and a new user. (elevenlabs.io)
• You initiated the claim from the official Students page (click “Claim free plan” and follow the verification flow). (elevenlabs.io)

When you receive approval, redeem any student coupon/link like this:

• Ensure your account is on the Free plan, open the coupon link, then go to My Account → Subscription and complete checkout—the discount shows before you confirm. Coupon links cannot be applied if you’re already on a paid plan. (help.elevenlabs.io)

If there’s no response after the 48 hours stated in the email:

• It’s normal to wait after ticket verification; once verified, the team will address your inquiry as soon as possible. (help.elevenlabs.io)
• Contact Support via the official contact form and include your ticket number and school email domain. (help.elevenlabs.io)

Student offer details and FAQs are here for reference (eligibility, email domain requirements, global availability, and new-user condition). (elevenlabs.io)

Sources:
ElevenLabs for Students | ElevenLabs
ElevenLabs for Students | ElevenLabs
How do I use my coupon link? – ElevenLabs
Your ticket has been verified! – ElevenLabs
How can I contact support? – ElevenLabs
ElevenLabs for Students | ElevenLabs

[rancid elm]

otp