#I am using conversational AI and would like to get the datas of the calls via API (like each conver

1 messages · Page 1 of 1 (latest)

glossy sinewBOT
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AI-generated Answer for swarek.eth

Yes, you can obtain call data, including conversation transcripts and other details, via API. You would need to use the Get Conversation Details API endpoint to access this information. This allows you to retrieve transcripts and other relevant data after the call has ended. For more detailed guidance on integrating and using these features, please refer to the documentation on Conversational AI.

frail cave
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@foggy viper you have to enable the call finished webhook, it will show the transcript, call costs and summary, even the tools used

glossy sinewBOT
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AI-generated Answer for damuz91

Yes, it is possible to retrieve data from calls using the API. You can use the "Get Conversation Details" API endpoint to access transcripts, summaries, and other relevant data after a call has concluded. This includes information like the conversation recap and any data collected during the interaction.

However, if you're looking for a webhook to trigger automatically when a call finishes, ElevenLabs does not currently offer a built-in feature for triggering a webhook at the end of a call. For calls via Twilio, you can handle this on the Twilio side by using their statusCallback parameter to notify your endpoint when the call status changes. For other setups, you may need to implement custom logic or middleware to monitor and handle call completion events.

Let me know if you need further clarification!

foggy viper