#My account got hacked. The hacker made 2 step verification with their own phone number. I tried cha

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zealous mirageBOT
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AI-generated Answer for ericiamlolss

Sorry to hear about the trouble you're experiencing with your account. To resolve this issue, you'll need to verify your identity so that the two-step verification can be removed. Please provide the following details:

  • The email address associated with your account
  • The date of your last payment
  • The full name on the payment card
  • The last four digits of the payment card
  • Your billing address

Once this information is provided, the two-step verification can be manually removed, allowing you to regain access to your account. If you need further assistance, feel free to reach out.

viscid iris
zealous mirageBOT
#
AI-generated Answer for ericiamlolss

To resolve the issue, you'll need to provide specific information to verify your identity. You can submit the following details to ElevenLabs' customer support team:

  1. Email address associated with the account
  2. Date of your last payment
  3. Full name on the payment card
  4. Last four digits of the payment card
  5. Billing address

Once you have this information ready, you can use the ticket form to contact the support team directly. They will assist you in removing the unauthorized two-step verification and regaining access to your account.

viscid iris
zealous mirageBOT
#
AI-generated Answer for ericiamlolss

If your account has been hacked and you're unable to log in due to two-factor authentication being set up by the hacker, you should contact ElevenLabs' customer support team directly. You can submit a ticket through the Ticket Form. Provide as much detail as possible, including any relevant information about the unauthorized changes made to your account.

Once you submit the ticket, the support team will review your case and respond to assist you. Make sure to monitor your email for updates from the team.

viscid iris