(Business urgent) Conversational AI Websocket 1008 error Expo / React Native | ElevenLabs | Page 1

bronze urchin Feb 19, 2025, 11:06 PM

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Hello I am trying to implement the conversational ai websocket in my react native application since there is no any SDK implemented.

But I have this error everytime :
OBRIDGE) LOG [WS] Processing agent response: Hi, I'm Eric. How can I help you today?
(NOBRIDGE) LOG [WS] Message received: {"id": "1740006091821", "rawData": "{"ping_event":{"event_id":2,"ping_ms":null},"type":"ping"}...", "size": 58, "timestamp": "2025-02-19T23:01:31.821Z"}
(NOBRIDGE) LOG [WS] Processing message: {"hasAgentResponse": false, "hasAudioEvent": false, "hasPingEvent": true, "id": "1740006091821", "size": 58, "timestamp": "2025-02-19T23:01:31.821Z", "type": "ping"}
(NOBRIDGE) LOG [WS] Processing ping event: {"eventId": 2, "id": "1740006091821", "pingMs": null, "size": 58, "timestamp": "2025-02-19T23:01:31.821Z"}
(NOBRIDGE) LOG [WS] Sending pong for event: 2
(NOBRIDGE) LOG [WS] Connection closed: {"code": 1008, "reason": null, "timestamp": "2025-02-19T23:01:31.945Z", "wasClean": undefined}

How to solve it ? Cheers,
Alexis.

bronze urchin Feb 19, 2025, 11:30 PM

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(Business urgent) Conversational AI Websocket 1008 error Expo / React Native

idle jasper Feb 20, 2025, 8:11 AM

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https://status.elevenlabs.io/

There was some instability last night around this time, 1008 can be a few things but given the time frame this is my guess. The issue has now been resolved but was only present for about an hour..

ElevenLabs Status

Latest service status for ElevenLabs

bronze urchin Feb 20, 2025, 9:05 AM

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idle jasper https://status.elevenlabs.io/ There was some instability last night around this...

Still the same issue at the moment :

response"}
(NOBRIDGE) LOG [WS] Processing agent response: {"id": "1740042330104", "responseLength": 39, "size": 109, "timestamp": "2025-02-20T09:05:30.104Z"}
(NOBRIDGE) LOG [WS] Processing agent response: Hi, I'm Eric. How can I help you today?
(NOBRIDGE) LOG [WS] Message received: {"id": "1740042331689", "rawData": "{"ping_event":{"event_id":2,"ping_ms":null},"type":"ping"}...", "size": 58, "timestamp": "2025-02-20T09:05:31.689Z"}
(NOBRIDGE) LOG [WS] Processing message: {"hasAgentResponse": false, "hasAudioEvent": false, "hasPingEvent": true, "id": "1740042331689", "size": 58, "timestamp": "2025-02-20T09:05:31.689Z", "type": "ping"}
(NOBRIDGE) LOG [WS] Processing ping event: {"eventId": 2, "id": "1740042331689", "pingMs": null, "size": 58, "timestamp": "2025-02-20T09:05:31.689Z"}
(NOBRIDGE) LOG [WS] Sending pong for event: 2
** (NOBRIDGE) LOG [WS] Connection closed: {"code": 1008, "reason": "No reason provided", "reconnectAttempts": 0, "timestamp": "2025-02-20T09:05:31.812Z", "wasClean": undefined}
(NOBRIDGE) ERROR [WS] Policy violation: {"code": 1008, "reason": "No reason provided", "reconnectAttempts": 0, "timestamp": "2025-02-20T09:05:31.812Z", "wasClean": undefined}**
(NOBRIDGE) LOG [WS] Scheduling reconnect in 4500 ms

idle jasper Feb 20, 2025, 4:14 PM

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bronze urchin Still the same issue at the moment : response"} (NOBRIDGE) LOG [WS] Process...

If you are using one of the Flash models this could be the issue, if so try switching to Turbo and see if it resolves the issue..

bronze urchin Feb 20, 2025, 4:30 PM

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idle jasper If you are using one of the Flash models this could be the issue, if so try swit...

How to change the model ? I am using the WebSocket API : wss://api.elevenlabs.io/v1/convai/conversation

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(Oh I have alr unchecked the flash mode)

idle jasper Feb 20, 2025, 4:38 PM

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https://elevenlabs.io/docs/conversational-ai/api-reference/agents/create-agent

ElevenLabs Documentation

Create agent — ElevenLabs Documentation

Create an agent from a config object

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Agent > tts

bronze urchin Feb 20, 2025, 4:39 PM

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(NOBRIDGE) LOG [WS] Processing message: {"hasAgentResponse": false, "hasAudioEvent": false, "hasPingEvent": false, "id": "1740069536059", "size": 205, "timestamp": "2025-02-20T1656.059Z", "type": "conversation_initiation_metadata"}
(NOBRIDGE) LOG [WS] Received conversation metadata: {"agentOutputFormat": "pcm_16000", "conversationId": "LYvZ2T2KURhjJKbR9yFt", "id": "1740069536059", "size": 205, "timestamp": "2025-02-20T1656.059Z", "userInputFormat": "pcm_16000"}
(NOBRIDGE) LOG [WS] Connecting to: wss://api.elevenlabs.io/v1/convai/conversation?agent_id=Z8Dz4QF4r3vqEcCNK8g3 {"isRetry": false, "reconnectAttempts": 0, "reconnectDelay": 3000}
(NOBRIDGE) ERROR Error sending audio chunk: [Error: INVALID_STATE_ERR]
(NOBRIDGE) LOG [WS] Connection closed: {"code": 1000, "reason": "Component unmounting", "reconnectAttempts": 1, "timestamp": "2025-02-20T1656.187Z", "wasClean": undefined}
(NOBRIDGE) LOG [WS] Scheduling reconnect in 3000 ms
(NOBRIDGE) LOG [WS] Connected successfully {"protocol": "", "readyState": 1, "reconnectAttempts": 0, "url": "wss://api.elevenlabs.io/v1/convai/conversation?agent_id=Z8Dz4QF4r3vqEcCNK8g3"}
(NOBRIDGE) LOG [WS] Initiali

I have now 1002 error and 1000

bronze urchin Feb 20, 2025, 4:41 PM

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idle jasper

The agent is already created, it's Eric (support template) with no Flash model checked

idle jasper Feb 20, 2025, 4:42 PM

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Do you have any tools?

bronze urchin Feb 20, 2025, 4:42 PM

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What do you mean by tools ?

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It's still deconnecting, reconnecting, it uses all of my 11labs credits

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😅

idle jasper Feb 20, 2025, 4:44 PM

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Just wait a little while

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Other people are also reporting issues..

bronze urchin Feb 20, 2025, 4:46 PM

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Oh.. just saw that

#(Business urgent) Conversational AI Websocket 1008 error Expo / React Native