#i have set up elevenlabs api agent and it initiates my conversation but its not receiving my conver
1 messages · Page 1 of 1 (latest)
It seems like the issue might be related to how the audio data is being transmitted to the ElevenLabs API. Here are a few steps you can take to troubleshoot:
-
Check Audio Format Requirements: Ensure that the audio you are sending meets the required format:
- PCM 16-bit mono format
- Base64 encoded
- Sample rate of 16,000 Hz
-
Verify Audio Chunk Timing: Make sure you are sending audio chunks approximately every 250 milliseconds. This ensures a good balance between latency and efficiency.
-
Inspect WebSocket Communication: If you are using the WebSocket API, confirm that the connection is established correctly and that the audio chunks are being sent in the correct format. You can refer to the WebSocket API documentation for more details.
-
Check for Errors in Logs: Review any error messages or logs in your implementation to identify where the issue might be occurring. Adding detailed logging can help pinpoint the problem.
-
Test with a Smaller Setup: If possible, simplify your setup to isolate the issue. For example, test with a single audio chunk to see if it is processed correctly.
If the issue persists, please provide more details about your setup, such as the method you are using to send audio (e.g., WebSocket or SDK) and any error messages you are encountering. This will help in diagnosing the problem further.
conversation = Conversation(
client=client,
agent_id=AGENT_ID,
requires_auth=bool(API_KEY),
audio_interface=DefaultAudioInterface(),
callback_agent_response=lambda response: print(f"Agent: {response}"),
callback_agent_response_correction=lambda original, corrected: print(f"Agent: {original} -> {corrected}"),
callback_user_transcript=lambda transcript: print(f"User: {transcript}"),
callback_latency_measurement=lambda latency: print(f"Latency: {latency}ms"),
)
#Start the conversation session
#def start_conversation():
#print("Starting conversation...")
conversation.start_session()
# Example of custom function calling during the session
while True:
try:
user_input = input("You: ")
if user_input.lower() == "exit":
break
# Call the custom function
custom_response = custom_function_calling(user_input)
print(f"Custom Function Response: {custom_response}")
except KeyboardInterrupt:
break
If your ElevenLabs API agent is initiating the but not receiving your input, here are some troubleshooting steps you can try:
-
Check Audio Input: Ensure that your microphone is properly configured and working. Verify that the audio input is being captured correctly by the
DefaultAudioInterface(). -
Verify Transcription: If the transcript is not being recorded, it could indicate an issue with the audio data being sent to the API. Ensure that the audio format meets the requirements:
- PCM 16-bit mono format
- Sample rate of 16,000 Hz
- Base64 encoded
-
Callback for User Transcript: Confirm that the
callback_user_transcriptfunction is being triggered. If it's not, the issue might be with the audio data not being transmitted correctly to the server. -
Network Connection: Check your internet connection to ensure there are no disruptions. A poor connection can cause issues with real-time communication.
-
Debugging Logs: Add debugging logs to confirm that the audio data is being sent and received correctly. For example, you can log the audio chunks being sent to the server.
-
Latency Issues: If there is a significant delay in the response, use the
callback_latency_measurementto monitor latency and ensure it is within acceptable limits. -
API Key and Agent ID: Double-check that your
API_KEYandAGENT_IDare correct and properly configured. -
Custom Function: If you're using a custom function (
custom_function_calling), ensure it is not interfering with the normal flow of the conversation. Test the agent without the custom function to isolate the issue.
If the issue persists after these steps, you may need to provide additional details, such as logs or a screen recording of the issue, to help identify the problem. You can also refer to the WebSocket API documentation for more details on communication and troubleshooting.
im not using websocket connection im using python sdk
api
If your ElevenLabs API agent is initiating the but not receiving your input, there are a few potential issues to check:
-
Callback for User Transcript: Ensure that the
callback_user_transcriptfunction is properly capturing and processing the user's input. In your code, thecallback_user_transcriptis set to print the transcript, but it might not be correctly linked to the input processing. -
Input Handling: Verify that the
user_inputfrom theinput()function is being passed correctly to the API. In your code, it seems like you're using a custom functioncustom_function_calling(user_input). Ensure that this function is properly sending theuser_inputto the ElevenLabs API and that the API is configured to process it. -
Session Management: Confirm that the session is active and properly initialized with
conversation.start_session(). If the session is not active, the API won't process the input. -
API Key and Authentication: Double-check that your
API_KEYis valid and that therequires_authparameter is correctly set. If authentication fails, the API won't process requests. -
Error Handling: Add error handling to capture any issues during the API call. For example:
try: custom_response = custom_function_calling(user_input) print(f"Custom Function Response: {custom_response}") except Exception as e: print(f"Error: {e}") -
API Logs: Check the ElevenLabs API logs or usage analytics to see if the input is being received by the API. This can help identify if the issue is on the client side or the server side.
-
Transcript Record: If the transcript record shows no input, it could indicate that the input is not being sent to the API. Ensure that the
custom_function_callingfunction is making the correct API call.
If you've verified all the above and the issue persists, you may need to debug further by isolating each component of your code or consult the API Reference for additional details on how to properly send and receive data.
the following is what i have set up. def start_conversation():
print("Starting conversation...")
conversation.start_session()
# Example of custom function calling during the session
while True:
try:
user_input = input("You: ")
if user_input.lower() == "exit":
break
# Call the custom function
custom_response = custom_function_calling(user_input)
print(f"Custom Function Response: {custom_response}")
except KeyboardInterrupt:
break
# End the session gracefully
conversation.end_session()
print("Conversation ended.")
if name == "main":
start_conversation()
If your ElevenLabs API agent is initiating the conversation but not receiving your input or processing it correctly, here are a few troubleshooting steps to help identify and resolve the issue:
1. Check Microphone Permissions
- If you're using audio input, ensure that your microphone is properly configured and accessible.
- Verify that your system and browser (if applicable) have granted microphone permissions.
2. Verify Audio Input Format
- Ensure that the audio input format matches the requirements of the ElevenLabs API. The API expects audio in PCM 16-bit mono format with a sample rate of 16,000 Hz.
- If you're using the Python SDK, confirm that the
DefaultAudioInterface()is correctly capturing and encoding the audio.
3. Inspect Callback Functions
- The
callback_user_transcriptfunction should be triggered when the user's input is processed. If it's not being called, there may be an issue with how the input is being captured or sent to the API. - Add debug statements inside the callback functions to confirm they are being executed.
4. Test with Text Input
- If you're using audio input, try switching to text input for testing purposes. This can help isolate whether the issue is with the audio interface or the API itself.
- For example, you can directly send text input to the agent and check if it responds correctly.
5. Check API Key and Agent ID
- Ensure that your
API_KEYandAGENT_IDare correctly set up and valid. - If
requires_authis set toTrue, confirm that the API key is being passed securely.
6. Inspect the custom_function_calling Implementation
- If you're using a custom function to process user input before sending it to the agent, ensure that it is correctly implemented and returning valid responses.
- Add debug logs to verify the input and output of the custom function.
7. Review the Conversation Session
- Confirm that the
conversation.start_session()andconversation.end_session()methods are being called correctly. - Ensure that the session is active when you're trying to send input.
8. Check for Errors
- Look for any error messages or exceptions in the console or logs. These can provide clues about what might be going wrong.
- If the API is returning errors, review the error codes and messages for more details.
9. Test with a Minimal Example
- Simplify your code to isolate the issue. For example, test with a basic setup that only starts a session, sends a single input, and prints the response.
Example Minimal Code:
from elevenlabs import Conversation, DefaultAudioInterface
def start_conversation():
print("Starting conversation...")
conversation = Conversation(
client=client,
agent_id=AGENT_ID,
requires_auth=bool(API_KEY),
audio_interface=DefaultAudioInterface(),
callback_agent_response=lambda response: print(f"Agent: {response}"),
callback_user_transcript=lambda transcript: print(f"User: {transcript}"),
)
conversation.start_session()
try:
user_input = input("You: ")
conversation.send_text(user_input)
except Exception as e:
print(f"Error: {e}")
finally:
conversation.end_session()
print("Conversation ended.")
if __name__ == "__main__":
start_conversation()
10. Consult the API Documentation
- Review the API documentation to ensure that you're following the correct setup and usage guidelines.
If the issue persists after these steps, it may be helpful to test with a WebSocket connection or open a support ticket for further assistance.
is websocket api better thaan python sdk for function calling lopcally
The WebSocket API and Python SDK each have their own strengths for different use cases. For local function calling specifically, the Python SDK is likely the better choice in most scenarios. Here's why:
-
The WebSocket API is primarily designed for real-time streaming of text-to-speech conversion. It's optimized for scenarios where:
- Input text is being streamed or generated in chunks
- Lowest possible latency is needed
- Word-to-audio alignment information is required
-
For local function calling, the Python SDK offers more direct integration with your codebase. It allows you to easily incorporate ElevenLabs functionality into your existing Python scripts and applications.
-
The WebSocket API can be more complex to work with compared to the Python SDK, especially for rapid development and testing. As mentioned in the documentation, "Working with WebSockets can be harder and more complex than using a standard HTTP API, which might slow down rapid development and testing."
-
The Python SDK likely provides more straightforward methods for local function calling, making it easier to integrate with your local development environment.
-
If you're working with complete input text rather than streaming chunks, the SDK is generally a better fit. The documentation notes that for cases where "the entire input text is delivered at once," using the WebSocket API might actually result in slightly higher latency due to buffering.
Unless you have specific requirements that align closely with the WebSocket API's strengths (like real-time streaming or extremely low latency), the Python SDK is probably the more suitable and easier-to-use option for local function calling.
im trying to have a conversation with the agent though the pyaudio default interface to control selenium
To troubleshoot the issue of not receiving audio, I would recommend checking the following:
- Microphone permission: Ensure that your microphone is properly connected and working. Also, verify that your Python script has the necessary permissions to access the microphone.
- Audio interface: You are using the
DefaultAudioInterfacefrom the ElevenLabs Python SDK. Make sure that this interface is properly configured and working as expected. - Conversation setup: Double-check your conversation setup, including the
client,agent_id, andAPI_KEY. Ensure that these are correctly configured and match your ElevenLabs account settings. - Audio input: Verify that your audio input is being sent to the conversation. You can do this by checking the
callback_user_transcriptfunction, which should print the user's transcript.
Regarding your question about using the WebSocket API versus the Python SDK for function calling locally, the choice ultimately depends on your specific use case and requirements. However, here are some general pros and cons of each approach:
WebSocket API:
Pros:
- More flexible and customizable
- Can be used with any programming language that supports WebSockets
- Allows for real-time communication and bi-directional data transfer
Cons:
- Requires more development effort and expertise
- May require additional infrastructure and setup
Python SDK:
Pros:
- Easier to use and integrate, especially for Python developers
- Provides a simpler and more straightforward API for interacting with the ElevenLabs platform
- Handles many of the underlying complexities and details for you
Cons:
- Less flexible and customizable compared to the WebSocket API
- Limited to Python developers and may not be suitable for other programming languages
In your case, since you are already using the Python SDK and want to control Selenium using the PyAudio default interface, I would recommend sticking with the Python SDK for now. However, if you need more flexibility and customization, you may want to consider using the WebSocket API in the future.
Here is an example of how you can modify your code to use the callback_user_transcript function to print the user's transcript:
conversation = Conversation(
client=client,
agent_id=AGENT_ID,
requires_auth=bool(API_KEY),
audio_interface=DefaultAudioInterface(),
callback_agent_response=lambda response: print(f"Agent: {response}"),
callback_agent_response_correction=lambda original, corrected: print(f"Agent: {original} -> {corrected}"),
callback_user_transcript=lambda transcript: print(f"User: {transcript}"), # Print user transcript
callback_latency_measurement=lambda latency: print(f"Latency: {latency}ms"),
)
This should help you verify that your audio input is being sent to the conversation and that the user's transcript is being printed correctly.
does this following code sem right for using the audio interface in the conversation: def start_conversation():
print("Starting conversation...")
conversation.start_session()
# Example of custom function calling during the session
while True:
try:
user_input = input("You: ")
if user_input.lower() == "exit":
break
# Capture and send audio data
encoded_audio = capture_audio()
conversation.send_audio(encoded_audio)
# Call the custom function
custom_response = custom_function_calling(user_input)
print(f"Custom Function Response: {custom_response}")
Your code structure for starting a conversation and using the audio interface seems mostly correct, but there are a few points to clarify and improve:
-
Audio Capture: The
capture_audio()function you mentioned is not defined in your code snippet. Ensure that this function captures audio data correctly and encodes it in a format compatible with the ElevenLabs API. -
Sending Audio: The
Conversationclass in the Python SDK does not explicitly mention asend_audiomethod in the provided documentation. Instead, theDefaultAudioInterfaceis designed to handle audio input/output automatically. If you're using theDefaultAudioInterface, you don't need to manually capture and send audio; the interface will handle it for you. -
Custom Function Calls: If you're using a custom function (
custom_function_calling) to process user input, ensure it integrates well with the conversation flow. However, this is separate from the audio interface and may not directly interact with the agent's responses.
Here’s a revised version of your code that aligns with the Python SDK's intended usage:
def start_conversation():
print("Starting conversation...")
conversation.start_session()
try:
# Keep the session running until the user exits
while True:
user_input = input("You: ")
if user_input.lower() == "exit":
break
# Call the custom function (if needed)
custom_response = custom_function_calling(user_input)
print(f"Custom Function Response: {custom_response}")
except KeyboardInterrupt:
print("\nConversation interrupted.")
finally:
# End the session gracefully
conversation.end_session()
print("Conversation ended.")
if __name__ == "__main__":
start_conversation()
Key Notes:
- If you're using the
DefaultAudioInterface, it will handle audio input/output automatically, so you don't need to manually capture and send audio. - If you want to implement your own audio interface, you can subclass
AudioInterfacefrom the SDK and override its methods. - Ensure your agent is set up correctly and that the API key and agent ID are properly configured.
If you're still facing issues with the agent not receiving your input, double-check the following:
- Your microphone permissions and setup.
- That the
DefaultAudioInterfaceis correctly initialized and functioning. - That your agent is responding correctly in the ElevenLabs UI to rule out configuration issues.
For more details on using the Python SDK, refer to the Python SDK documentation.
im not using keyboard input i am using audio.
Your code structure seems to mix text-based input (input("You: ")) with audio-based interaction, which is not aligned with your goal of using audio exclusively. If you're using the DefaultAudioInterface from the ElevenLabs Python SDK, the audio input/output should be handled automatically by the interface, and you don't need to manually capture or send audio data.
Here’s a corrected and simplified version of your code for an audio-only conversation using the DefaultAudioInterface:
def start_conversation():
print("Starting conversation...")
# Start the conversation session
conversation.start_session()
try:
# Wait for the session to end (audio is handled automatically)
conversation_id = conversation.wait_for_session_end()
print(f"Conversation ended. Conversation ID: {conversation_id}")
except KeyboardInterrupt:
# Gracefully end the session on Ctrl+C
conversation.end_session()
print("Conversation ended manually.")
if __name__ == "__main__":
start_conversation()
Key Points:
- Audio Handling: The
DefaultAudioInterfaceautomatically manages audio input (microphone) and output (speakers). You don’t need to manually capture or send audio data. - Callbacks: Ensure you’ve set up the
callback_user_transcriptandcallback_agent_responsein yourConversationinstance to handle transcriptions and responses. - No Text Input: Since you're using audio, remove any text-based input (
input("You: ")) from your code.
If you still face issues, ensure:
- Your microphone and speakers are properly configured and accessible.
- The
pyaudiopackage is installed and its system dependencies are met. For example, on Debian-based systems, you may need to installportaudio19usingsudo apt install portaudio19.
For more details on setting up the Python SDK with audio, refer to the Python SDK documentation.
so what do i need to change in the following to have the audio audio conversation responses dictate the custom function calls.: conversation = Conversation(
client=client,
agent_id=AGENT_ID,
requires_auth=bool(API_KEY),
audio_interface=DefaultAudioInterface(),
callback_agent_response=lambda response: print(f"Agent: {response}"),
callback_agent_response_correction=lambda original, corrected: print(f"Agent: {original} -> {corrected}"),
callback_user_transcript=lambda transcript: print(f"User: {transcript}"),
callback_latency_measurement=lambda latency: print(f"Latency: {latency}ms"),
)
Start the conversation session
def start_conversation():
print("Starting conversation...")
conversation.start_session()
# Example of custom function calling during the session
while True:
try:
user_input = input("You: ")
if user_input.lower() == "exit":
break
# Call the custom function
custom_response = custom_function_calling(user_input)
print(f"Custom Function Response: {custom_response}")
except KeyboardInterrupt:
break
# End the session gracefully
conversation.end_session()
print("Conversation ended.")
Handle SIGINT (Ctrl+C) to end the conversation gracefully
signal.signal(signal.SIGINT, lambda sig, frame:
conversation.end_session())
if name == "main":
start_conversation()
To adapt your code for an audio-based conversation where the agent's responses dictate custom function calls, you need to replace the keyboard input (input()) with audio input and ensure the agent's responses trigger the custom function calls. Here's how you can modify your code:
Key Changes:
- Replace
input()with audio capture: Use theaudio_interfaceto capture audio and send it to the agent. - Trigger custom function calls based on agent responses: Use the
callback_agent_responseto handle the agent's responses and call your custom function.
Here’s the updated code:
import signal
# Define the conversation object
conversation = Conversation(
client=client,
agent_id=AGENT_ID,
requires_auth=bool(API_KEY),
audio_interface=DefaultAudioInterface(),
callback_agent_response=lambda response: handle_agent_response(response),
callback_agent_response_correction=lambda original, corrected: print(f"Agent: {original} -> {corrected}"),
callback_user_transcript=lambda transcript: print(f"User: {transcript}"),
callback_latency_measurement=lambda latency: print(f"Latency: {latency}ms"),
)
# Function to handle agent responses and trigger custom function calls
def handle_agent_response(response):
print(f"Agent: {response}")
# Call your custom function based on the agent's response
custom_response = custom_function_calling(response)
print(f"Custom Function Response: {custom_response}")
# Start the conversation session
def start_conversation():
print("Starting conversation...")
conversation.start_session()
try:
while True:
# Capture and send audio data
print("Listening for user input...")
audio_data = conversation.audio_interface.capture_audio()
conversation.send_audio(audio_data)
except KeyboardInterrupt:
pass
finally:
# End the session gracefully
conversation.end_session()
print("Conversation ended.")
# Handle SIGINT (Ctrl+C) to end the conversation gracefully
signal.signal(signal.SIGINT, lambda sig, frame: conversation.end_session())
if __name__ == "__main__":
start_conversation()
Explanation of Changes:
- Audio Input: The
DefaultAudioInterfaceis used to capture audio from the microphone. Thecapture_audio()method is called in the loop to continuously send audio to the agent. - Agent Response Handling: The
callback_agent_responseis used to process the agent's responses. This is where you can call your custom function (custom_function_calling) based on the agent's response. - Graceful Exit: The
signal.signalensures the conversation ends properly when interrupted (e.g., withCtrl+C).
Notes:
- Ensure that
DefaultAudioInterfaceis correctly configured to capture audio from your microphone. - The
custom_function_callingfunction should be implemented to handle the logic based on the agent's response. - If you encounter issues with audio capture or transmission, verify your audio setup and ensure the agent is configured to process audio correctly.
This setup should allow you to have an audio-based conversation where the agent's responses dictate the custom function calls.
how do i set custom function calling so that llm in the agent can determine the client response
I apologize, but I don't have enough specific information about custom function calling for the LLM in ElevenLabs' Conversational AI agents to provide a definitive answer. The available documentation doesn't cover this particular functionality in detail.
To get the most accurate and up-to-date information on implementing custom function calling for your Conversational AI agent, I'd recommend:
-
Checking the API documentation for any relevant endpoints or parameters.
-
Exploring the Software Development Kits (SDKs) to see if there are any built-in methods for custom function calling.
-
If you can't find the information you need, consider reaching out to ElevenLabs support directly for guidance on implementing this specific feature.
Is there perhaps a different aspect of the Conversational AI agent you'd like to know more about? I'd be happy to help with other information that's available in the provided documentation.
okay, how can i restructure the following example to extract the city from the response of the client and call the function perform_city_search
I apologize, but I don't have enough information to provide a specific answer on how to restructure your example to extract the city and call the perform_city_search function. The context provided doesn't contain any details about this particular code structure or the perform_city_search function.
To better assist you, could you please provide more details about your current code structure and what you're trying to achieve? This would help me offer more relevant guidance on using Client Tools effectively for your use case.
def custom_function_calling(user_input):
global driver # Ensure the driver instance is accessible
if "search city" in user_input.lower():
# Extract the city name from the user input
city_name = user_input.lower().replace("search city", "").strip()
if not city_name:
return "Please specify a city name to search."
# Call the perform_city_search function and return the results
result = perform_city_search(city_name)
if "error" in result:
return f"Error: {result['error']}"
else:
# Format the results for user readability
rates = result.get("rates", [])
if not rates:
return f"No rates found for {city_name}."
response = f"Found {len(rates)} rates for {city_name}:\n"
for rate in rates:
response += f"Hotel ID: {rate['hotel_id']}, Description: {rate['description']}, Price: {rate['price']}\n"
return response
else:
return "Invalid input. To perform a search, use the format: 'search city <city name>'."
Thank you for sharing this code snippet. It appears to be a Python function for handling custom function calls, specifically for searching city hotel rates. Here's a breakdown of what the function does:
- It checks if the user input contains "search city".
- If found, it extracts the city name from the input.
- It then calls a
perform_city_searchfunction (not shown in the snippet) with the city name. - The function handles potential errors and formats the results for user readability.
- If the input doesn't contain "search city", it returns an error message with instructions.
This function seems to be part of a larger system, possibly a chatbot or voice assistant, that interacts with users to search for hotel rates in specific cities.
Is there anything specific you'd like to know about this function or how it might integrate with ElevenLabs' services?
yes, i would like to adjust the input decision making to be handled by the llm in my agents set up. do i do this in my agent dashboard?
Yes, you can adjust the input decision-making to be handled by the LLM in your agent setup. This is done by configuring the System Prompt and optionally the Knowledge Base in your agent's settings via the Conversational AI dashboard.
Here’s how you can approach it:
-
System Prompt Configuration:
- In the agent's system prompt, you can define how the LLM should interpret user inputs and decide when to call specific functions. For example, you can include instructions like:
You are a conversational agent. If the user mentions a city or asks to search for a city, extract the city name and call the function `perform_city_search(city_name)`. Respond with the results of the function call. - This ensures the LLM understands the context and can guide the conversation accordingly.
- In the agent's system prompt, you can define how the LLM should interpret user inputs and decide when to call specific functions. For example, you can include instructions like:
-
Custom Function Integration:
- In your Python SDK setup, you can use the
callback_user_transcriptorcallback_agent_responseto process the LLM's output and trigger theperform_city_searchfunction. For example:def callback_user_transcript(transcript): if "search city" in transcript.lower(): city_name = extract_city_name(transcript) # Implement a helper function to extract the city result = perform_city_search(city_name) print(f"Search Results: {result}")
- In your Python SDK setup, you can use the
-
Testing and Refining:
- Use the Testing Your Agent feature in the dashboard to simulate conversations and refine the system prompt or function-calling logic.
By combining the system prompt configuration in the dashboard with your Python SDK callbacks, you can ensure the LLM handles decision-making effectively and triggers the appropriate custom functions.
if im using the sdk i dotn have to use the tool in my agent dashboard correct?
Correct, if you're using the SDK, you handle the logic for decision-making and function calling programmatically within your code. You don't need to rely on the agent dashboard for this. Instead, you can configure your agent's behavior, such as custom function calling, directly in your SDK implementation.
For example, you can set up your agent to process user input, extract relevant information (like the city name), and call the appropriate function (e.g., perform_city_search) based on the LLM's response. This allows you to fully customize the interaction flow within your application.
this is great, how would that look for the following : def custom_function_calling(user_input):
global driver # Ensure the driver instance is accessible
if "search city" in user_input.lower():
# Extract the city name from the user input
city_name = user_input.lower().replace("search city", "").strip()
if not city_name:
return "Please specify a city name to search."
# Call the perform_city_search function and return the results
result = perform_city_search(city_name)
if "error" in result:
return f"Error: {result['error']}"
else:
# Format the results for user readability
rates = result.get("rates", [])
if not rates:
return f"No rates found for {city_name}."
response = f"Found {len(rates)} rates for {city_name}:\n"
for rate in rates:
response += f"Hotel ID: {rate['hotel_id']}, Description: {rate['description']}, Price: {rate['price']}\n"
return response