Shareable Knowledge Base

[runic lava]

Yes, we are working on this!

[spare hazel]

This has lots of use case. In addition to the above, can also make an AI Manager agent. "I need to speak with a manager", sure, here "it" is. Manager agent can have a KB that Tier 1 doesn't, and have tools Tier 1 doesn't.

[runic lava]

Definitely!

[spare hazel]

Phone testing consumes credits very quickly. Is there some way to get some credits for development work? Some tests can be done via Test Agent button, which is very low costs. But for a Twilio integration, phone testing is the normal case and it uses lots of credits.

[runic lava]

What tier are you on?

[spare hazel]

Creator. Have some banked credits, currently 150,000 credits left.

[runic lava]

Yeah we would just recommend moving to higher tiers where it's cheaper relatively speaking. Tho we may consider decreasing the price for ConvAI specifically for the lower tiers.

(I understand it makes no sense for you to move up, until your agent is developed)

[spare hazel]

I suggest another tier of the start up program. Sometimes, people may not want to go through the start up program process, but still need some credits for development. The AI Engineer Pack is a good example. You guys can screen developers and offer some credits. Win-Win.

[runic lava]

Make knowledge base & tool re-usable.
This is now the case for Knowledge base, thanks for the feedback!

[spare hazel]

Great work! Thanks! Now I can have a "manager" agent and no need to duplicate L1 agent KBs!

[cinder idol]

I am finding the same. Just started implementing on Sunday. In 3 days I've used up 45% of my credits. We're on the Creator plan. (Obviously, we'll need to move up when we go to production.)