Hello, I'm trying to configure the

[alpine trail]

I think it should be

const conversation = await Conversation.startSession({
  ...
  overrides: {
      agent: {
          prompt: {
              prompt: `The customer's bank account balance is ${customer_balance}. They are based in ${customer_location}.`
          },
          first_message: `Hi ${customer_name}, how can I help you today?`,
      },
      tts: {
          voiceId: "" // override the voice id.
      }
  },
  ...
})

so another "{ prompt: "asjhdbaksdhaskd"}" in your example

[sharp trench]

You mean

const initialConfig = {
          type: "conversation_initiation_client_data",
          convesation_config_override: {
            agent: { prompt: { prompt: "Hello world" } }, 
          },
        };

right?

[alpine trail]

yes

[astral sphinx]

Quick q. Is there a way to define the first message as well when you customise the agent?

[raw night]

https://elevenlabs.io/docs/conversational-ai/customization/conversation-configuration

...
So if we take @sharp trench example it would be something like:
const initialConfig = { type: "conversation_initiation_client_data", convesation_config_override: { agent: { prompt: { prompt: "New cool prompt!" }, first_message: "Well hello there!" }, tts: { voiceId: "someOtherVoiceId" } }, };

[alpine trail]

yes @raw night that looks correct

[astral sphinx]

Thanks guys!

[sleek hollow]

hey folks. thanks for this thread. unfortunately, i cant get overrides to work. i have overrides checked in the dashboard for my agent that

i have this code:

      `wss://api.elevenlabs.io/v1/convai/conversation?agent_id=${process.env.ELEVENLABS_AGENT_ID}`
    );

    // STEP 4: Set up ElevenLabs WebSocket event handlers
    elevenLabsWs.on("open", async () => {
      console.log("[II] Connected to Conversational AI.");

      // Initialize conversation with ElevenLabs
      // This sets up the AI's personality and initial behavior
      const initialConfig = {
        type: "conversation_initiation_client_data",
        conversation_config_overrides: {
          agent: {
            prompt: { prompt: "you are a pizza store worker." },
            first_message: "hey there would you like to order",
          },
        },
      };

      elevenLabsWs.send(JSON.stringify(initialConfig));
    });

this doesnt override the first message though. any ideas?

[raw night]

@alpine trail and @white cedar Perhaps you guys can provide a clear example on how to do this when working directly on the ElevenLabs WebSocket API ?

[alpine trail]

I will take a note to add an example over websockets, currently we have it for python / javascript etc but those are sdk examples

https://github.com/elevenlabs/elevenlabs-python/blob/main/src/elevenlabs/conversational_ai/conversation.py#L149

Take a look at python sdk implementation on websockets

[sleek hollow]

Yup I took a look and know what the config object looks like. Just not sure where to send the object when setting up the websocket. Appreciate the guidance!

[astral sphinx]

+1 here and thanks for the guidance as well!

[sleek hollow]

@alpine trail thank you for that link. it helped me send overrides in correctly. i was off by 1 letter!

@astral sphinx here's the code to get it to work:

    elevenLabsWs.on("open", async () => {
      console.log("Connected to Conversational AI.");

      // Set up the conversational AI overrides
      const initialConfig = {
        type: "conversation_initiation_client_data",
        conversation_config_override: {
          agent: {
            prompt: { prompt: "you are a pizza store worker." },
            first_message: "hey there what would you like to order",
          },
        },
      };

      // send config to elevenlabs
      elevenLabsWs.send(JSON.stringify(initialConfig));
    });

[astral sphinx]

Ah tysm @sleek hollow !

[alpine trail]

Happy to hear @sleek hollow ! We will try to put an example, if you want to contribute to documentation we would love to work together as well!

https://github.com/elevenlabs/elevenlabs-docs

[raw night]

@limpid charm check this thread for inspo with override

[limpid charm]

Thanks, but none of it worked for me. For those using the React SDK looking to implement agent overrides, here's the correct code to do it:

        overrides: {
          agent: {
            prompt: {
              prompt: 'You are an unhelpful assistant'
            },
            firstMessage: 'Hello, I have been overriden successfully' 
          }
        }

The override options need to be passed inside conversation.Start(), not conversation.Use() . Note how the firstMessage is spelled (and not as first_Message as it is incorrectly done in the Javascript documentation)

[white cedar]

The documentation has been updated, thanks for the point out!