#No option to select a subscription

1 messages · Page 1 of 1 (latest)

whole jungleBOT
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AI-generated Answer for .razgar

Once you sign up, you will be automatically assigned to the free tier. To view your subscriptions, you can click on the profile picture in the upper right corner and select "Subscription".

On the subscription page, each plan details its offerings. This includes information about the total monthly character allotment, the number of custom voices simultaneously, and the quality of audio provided.

The platform offers five public plans: Free, Starter, Creator, Independent Publisher, and Growing Business. In addition, there is also a sixth option - Enterprise - tailored to the unique needs and usage of the clients.

You can upgrade your subscription at any time, and any unused quota from your last subscription will roll over to the new plan. However, please remember that unused quota does not roll over from month to month; it is an allocated amount for that month only.

From the subscription page, you can also downgrade your subscription at any point in time if you would like. When downgrading, it won’t take effect until the current cycle ends, ensuring that you won’t lose any of the monthly quota before your month is up.

sweet stratus
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The subscription page does not have plans listed.

whole jungleBOT
#
AI-generated Answer for .razgar

Once you sign up, you will be automatically assigned to the free tier. To view your subscriptions, click on the profile picture in the upper right corner and select "Subscription".

The platform offers five public plans: Free, Starter, Creator, Independent Publisher, and Growing Business. In addition, there is also a sixth option - Enterprise - tailored to the unique needs and usage of clients.

On the subscription page, each plan details its offerings. This includes information about the total monthly character allotment, the number of custom voices simultaneously, and the quality of audio provided.

You can upgrade your subscription at any time, and any unused quota from your last subscription will roll over to the new plan. However, please remember that unused quota does not roll over from month to month; it is an allocated amount for that month only.

From the subscription page, you can also downgrade your subscription at any point in time if you would like. When downgrading, it won’t take effect until the current cycle ends, ensuring that you won’t lose any of the monthly quota before your month is up.

For more information on payment methods, please refer to the Help Center.

sweet stratus
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The plans are missing and the subscription page shows no plans whatsoever -- only FAQs

whole jungleBOT
#
AI-generated Answer for .razgar

I'm sorry to hear that you're having trouble viewing the subscription plans. Here are the steps to view and change your subscription:

  1. Log in to your account at https://elevenlabs.io
  2. Click on "My Account" in the bottom left, and then click "Subscription"
  3. Scroll down until you see the different plans.

If you're still unable to see the plans, it could be due to a browser issue. Try using a different browser. The browsers that generally work are Chrome, Edge, and Firefox.

If you continue to have issues, please contact support. When entering your details, make sure to include the email you currently use for your ElevenLabs account.

sweet stratus
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The profile menu in the corner just says, "My Account" and doesn't show my name or workspace id

whole jungleBOT
#
AI-generated Answer for .razgar

If you're having trouble finding your subscriptions, you might want to double-check that you're logged into the correct account. Sometimes, the content you're expecting to find might not appear if you're logged into the wrong account.

To verify this, go to your profile in the lower left corner, hover over and click your profile picture, then click "Profile + API key." This should open a pop-up that shows you the email for the current account.

If everything looks correct here, try logging in and out again. This might resolve the issue if there's some problem loading the content. If none of these steps work, more information would be needed to troubleshoot the issue further.

visual fossil